Hire the best Troubleshooting Freelancers in Imus, PH

Check out Troubleshooting Freelancers in Imus, PH with the skills you need for your next job.
  • $10 hourly
    Hi! I'm Anjelou, a Bachelor of Computer Science graduate from New Era University. I love to make customers happy with my assistance by responding to their concerns and making them feel that the right person is assisting them. I worked as an Email Technical Support for a video-conferencing application, as an Email Customer Support in an American company that offers grocery delivery/pick-up, and Retention Specialist for an insurance company. Skills: • Zendesk • Hubspot • Intercom • Freshdesk • Shopify • Provide quality customer service and customer satisfaction • Data Entry • Email / Chat Support • Order Processing • Refund Processing • Delivery Tracking • Creating Jira tickets • Troubleshooting • Creating agency statements • Reconciliations • Cancellations • Update order status • Java, JavaScript, CSS, and HTML. • monday.com • Trello • Lead generation I'm seeking growth and learning more skills to achieve long-term success. I am looking forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Order Fulfillment
    Shopify
    Customer Service
    Online Chat Support
    Ticketing System
    Email Support
    Customer Satisfaction
    Freshdesk
    Email Communication
    Intercom
    Google Docs
    HubSpot
    Data Entry
    Zendesk
  • $8 hourly
    Hi, thank you for taking the time to visit my profile! I'm open to any part-time or full-time job. Below, in the portfolio section, is a link to my CV that you may check for reference. Looking forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Microsoft Excel
    Cold Calling
    Product Listings
    Inventory Management
    Real-Time Strategy
    Data Entry
    Technical Support
    Administrative Support
    Customer Service
    Retail & Consumer Goods
    Order Tracking
    Email Support
    Online Chat Support
    Phone Support
  • $7 hourly
    • Communication and Accommodation skills • Problem Solving skills • Efficient worker and willing to Innovate • Confident and Fluent Speaker • Teamwork/Collaborative Skills • Resourceful and Patient • Good Listener • Experienced in Housekeeping and Sanitary • Discerning at Kitchen Work • Adept in Microsoft Software (Excel, Word, PowerPoint, Outlook, Microsoft Teams) • Knowledgeable in Video Editing Software’ (Adobe Premiere Pro, Sony Vegas Pro,) • Well informed about Programming Languages (Java, JavaScript, C++) • Experienced in different Application and Software’ (Video Conferencing Apps, Windows OS, 3D software MAYA) • Very knowledgeable at Computer Components and Troubleshooting.
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    Hardware Troubleshooting
    Outbound Sales
    Sales
    Inbound Marketing
    Public Speaking
    Data Entry
  • $12 hourly
    Hi 👋 I am Joey, a Technical Support Specialist with over 9 years of experience working with Fortune 500 companies. My services include addressing any technical issues as I have provided top-quality technical support services to clients ranging from small businesses to large enterprises. I am proficient in handling hardware and software issues, software and hardware configuration and installation, network setup and management, and providing technical support to end-users. Furthermore, I utilize remote support tools to quickly and efficiently resolve issues. Over the years, I have acquired various skills and experience, which are listed below for your perusal. ✅ Level 2 Technical Support Specialist ↪Build landing pages using GroovePages and monetize it ↪Connect payment gateways and create checkouts ↪Automate emails and create email workflow for strategic email marketing ↪Membership creation similar to Kajabi ↪eCommerce store using GrooveKart ✅Chatbot Analyst/Builder ↪Build chatbots through MobileMonkey or ManyChat ↪Automate responses to boost engagement and revenue ↪Add comment guards to create interaction with customers ↪Strategize chat flow ✅Technical Helpdesk Analyst ↪Analyze, troubleshoot, resolve any technical issues ↪Account resets using Mainframe, ActiveDirectory etc. ↪Log and create tickets through ServiceNow, Remedy, Integrity PTC, etc. for escalation ↪Remote access to non technical users for efficient troubleshooting ✅Subject Matter Expert ↪Research and build knowledge base for software and hardware issues ↪Monitor top call drivers and collaborate with different teams including Microsoft ↪Manage and guide the team for technical matters 📌 You can send me an invite and let's talk your needs.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Autoresponder Integration
    Website Builder
    Email Automation
    Chatbot
    Windows 10 Administration
    Sales Funnel Builder
    Payment Gateway Integration
    Technical Support
    DNS
    Office 365
    Microsoft Active Directory
    Microsoft Windows
  • $19 hourly
    Seeking a position in the field of business ideally for data entry work, computer related, admin/office work where I can contribute my skills and abilities as Information Technology graduate and achieve professional growth while being resourceful, innovative, and flexible and to add valuable assets to your esteemed organization as an active member.
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    Shopify
    Adobe Campaign
    Pardot
    Salesforce Marketing Cloud
    BigCommerce
    Email Marketing
    Customer Support Plugin
    Technical Support
    Campaign Management
    System Testing
    Web Development
    Data Entry
  • $12 hourly
    Hello! If you are looking for a Customer Service Representative / Technical Support, Hire me! I'm a fast learner, and you can always expect the best from me. I do assist customers to the full extent of my capabilities and provide the best resolution for them to receive the service that they need towards customer satisfaction. I've been a Technical support representative for an Electronics company and Email support for an eCommerce brand. Skills: • Troubleshooting • Technical ticket systems • Phone communication • Email communication • Fresh Desk • Zendesk • Admin Panel • Refunds/Disputes • Shipment Issues • Spreadsheets • Remote support tool for mobile phones and tablets I am seeking growth of my passion and continuous learning for me to perform well and achieve success. Direct message me, looking forward to working with you!
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    Customer Support
    Product Knowledge
    Microsoft Office
    Ticketing System
    Phone Communication
    Task Coordination
    Spreadsheet Software
    Answered Ticket
    Customer Satisfaction
    Email Support
    Freshdesk
  • $30 hourly
    I'm Wesley Jed a self-motivated fresh graduate that thrives on innovation and overcoming challenges, learning new skills, and encouraging growth in those around me. I have a mid-level experience in IT, data entry, streaming, NFT, and social media. -My skills- 💡Intermediate level in data entry 💡English/ Filipino 💡Social media grinding 💡8-10 hours per day 💡Intermediate level in excel 💡Basic level in customer service
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    Keyboarding
    Focus Group Moderation
    Desktop Application
    Data Entry
    Microsoft Excel
    Computer Skills
    Typing
    Microsoft Word
  • $10 hourly
    CAREER OBJECTIVES * To work in a company that maximizes and develops their employees' potentials. * To work with dynamic and goal-oriented professionals * To be a part of a company that would give me the chance to deal with a variety of people and learn about their varied ways.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Desktop Application
    VPN
    VoIP Software
    VoIP
    Microsoft PowerPoint
    Citrix
    Ticketing System
    Microsoft Office
    Tech & IT
    Microsoft Excel
    Computing & Networking
    Computer Network
    Microsoft Active Directory
    Office 365
  • $10 hourly
    I am a Customer Service expert who has over 4 years experience giving professional, efficient and high quality service to various call center companies. I am highly skilled communicating with clients over the phone and email. I have experienced with CRM and Microsoft Office and am eager to learn on using new tools that will help me get the job done well. I’m known for being approachable, personable, patient, and driven. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences. I look forward to hearing from you and welcome the opportunity to tell you more about my experience and qualifications.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Email Support
    Customer Support
    Adobe Photoshop
    Hardware Troubleshooting
    Customer Relationship Management
    Customer Satisfaction
    Customer Retention Strategy
    Microsoft Excel
    Microsoft Outlook
    Microsoft Office
    Canva
    HTML
    Technical Support
    Customer Service
  • $9 hourly
    Hello, I'm Riffa, and I'm delighted to have the opportunity to discuss my professional journey with you. I began my career as a Production Assistant, contributing to the success of highly popular television shows like GLAM Local and GLAM INTERNATIONAL. Following that enriching experience, I transitioned to a role in customer service at ALORICA, where I spent nine months honing my communication and problem-solving skills In my role at ALORICA, I provided exceptional customer service, handling inquiries, resolving issues, and ensuring a positive customer experience. This experience allowed me to further develop my interpersonal skills and reinforced the importance of delivering high-quality service in a fast-paced environment. With a desire for career growth and a commitment to expanding my knowledge in the BPO industry, I made a strategic move to a new company. Here, I embraced the role of a Technical Support Specialist, specializing as a Tier 2 expert. This position has allowed me to deepen my technical expertise and provide advanced support in the web hosting domain. As a Technical Support Specialist, I excel in troubleshooting complex issues, providing in-depth technical assistance, and ensuring the seamless operation of web hosting services. My experience in this role has not only broadened my technical skills but has also heightened my ability to deliver solutions with efficiency and precision I am motivated by challenges and am always seeking opportunities to contribute my skills to a dynamic and innovative environment. I am particularly drawn to companies that value continuous learning and provide a platform for professional growth. I am confident that my diverse background, encompassing both media production and technical support, positions me as a versatile and adaptable candidate ready to contribute to the success of your team. I appreciate your time today and am eager to discuss in more detail how my experiences align with the requirements of your organization. I look forward to exploring how my unique blend of skills and varied professional background can contribute to the continued success of your team.
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    Payment Processing
    Domain Name Research
    Domain Migration
    Domain Testing
    Domain Name
    Web Application
    Web Hosting
  • $10 hourly
    Hi! I'm Jonathan Laquina, a seasoned technician blending technical expertise with a customer service background. As a Subject Matter Expert, my specialization lies in technical support and troubleshooting. Thriving in remote collaboration, I've partnered with clients, delivering exceptional technical support and insightful solutions. Let's link up for effective and client-centric problem-solving!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Hardware Troubleshooting
    Computer Systems Engineering
    Computer Skills
    Computer Operating System
    Computer Maintenance
    Computer Hardware Installation
    Computer Hardware
    Computer Assembly
    macOS
    Computing & Networking
    Computer Network
    Network Engineering
    System Administration
  • $3 hourly
    About Me Sophia seeks a challenging position that would develop skills that is possible to develop with the skills to progressive opportunities that would contribute to the dynamic workplace that will be joining.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Radio
    Data Entry
    General Transcription
    Problem Solving
    Communication Skills
    Online Chat Support
    Phone Support
    Email Support
    Cultural Adaptation
    Active Listening
  • $10 hourly
    • Works tickets via Salesforce ticketing system, email voice or chat • When working tickets: o Validate for correct prioritization and monitor communication to users of progress o Fix end-user issues that can be resolved on applications o Record and route incidents to specialist groups o Provide resolution and recovery of incidents o Keep clear and thorough records in the ticketing system of all actions taken • Handles escalated connectivity cases and joins conference call if necessary • Handles break/fix issues or escalations of Enterprise, Premiere and Partner customers • Troubleshoots VoIP, T1, DS3, Ethernet, OC-X, 1+ and Toll Free services • Assist customers in Scripting, Integrations, Reporting, Connectivity, Dialer and Storage issues • Opens and monitors incidents created with 3rd party providers and international carriers • Pulls and analyzes logs for troubleshooting for contacts, applications, etc. • Effectively and professionally communicates with internal and external customers • Pulls and analyzes SIP Ladder and Wireshark packet capture for troubleshooting connectivity • Reads and analyzes connectivity diagram of the customer
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Session Initiation Protocol
    SMS
    SaaS
    VoIP
    Technical Support
  • $8 hourly
    Hello there! I'm a seasoned customer service expert ready to elevate your customer experience. With over 7 years of honed skills, the last 3 spent excelling in remote customer support, I'm well-equipped to assist you in managing customer accounts, and orders, tracking shipments, and handling returns and refunds. Let's make your customer interactions seamless and delightful! Here are some tools in my arsenal: 🔧 Zendesk 🔧 Gorgias 🔧 Telegence 🔧 Amazon Connect 🔧 Okta 🔧 Shopify 🔧 Shipbob 🔧 Shipstation 🔧 Shopee Seller Account 🔧 Notion 🔧 Asana 🔧 Slack 🔧 Microsoft Teams 🔧 Dialpad 🔧 Readymode 🔧 I-Care 🔧 Citrix Ready to optimize your customer support? Let's connect!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Gorgias
    Shipping Labels
    Shopify
    Zendesk
    CRM Software
    Technical Support
    Outbound Call
    Administrate
    Refund Processing
    Order Management
    Chat & Messaging Software
    Email Communication
    Ecommerce
    Customer Service
  • $4 hourly
    I'm an experienced process associate, I am enthusiastic, positive thinker and hard working. I can work with minimal supervision, trustworthy and responsible. I may not be an experienced VA but I will make sure to help you to achieve you goal with skills, experience and knowledge. I can easily build rapport, reliable and passionate. I am always willing to learn because learning never ends and stop, and I believe that I will be a valuable asset to your team. I would love the opportunity to grow and learn within the company and I'll make sure that you, my future client will be heard, understood, followed and acknowledged. Let's rock your business! Let's do it together!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Creative Strategy
    Calendar Management
    Appointment Scheduling
    Appointment Setting
    Leadership Skills
    Microsoft Office
    Active Listening
    Customer Service
  • $18 hourly
    I am an employee from Amazon Operation Services working for almost 4 years now. Since I started with Amazon I've been delivering best result as possible. From being a customer service associate to a compliance associate. I am a well rounded person and make sure to exceed my clients' expectation. To keep the best possible result. I believe giving good result is the best way to return the favor to the client for the opportunity given. Being detail oriented person is one of my strength. I am looking forward to any opportunity given to me. I assure you that the project that I'll be working on will have a positive result. Please don't hesitate to reach out for any project that you would like me to work on.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Amazon Dropshipping
    Online Research
    Audio Transcription
    Email Support
    Virtual Assistance
    Typing
    Data Collection
    Search Engine
    Microsoft Outlook
    Adobe Acrobat
    Microsoft Word
    Microsoft PowerPoint
    Microsoft Excel
    Data Entry
  • $6 hourly
    I've been in the BPO industry for five years and experienced in handling customer service and technical support. I am a Quickbooks Online expert and can definitely help with bookkeeping concerns. > Reconciliation > Categorization > Sales Tax > Adding Transactions I am also skilled in different Microsoft Platforms and Google Platforms.
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    Google Forms
    Google Sheets
    Microsoft PowerPoint
    Microsoft Excel
    Phone Communication
    Time Management
    Microsoft Outlook
    Google
    Microsoft Teams
    Microsoft Office
    QuickBooks Online
    Leadership Skills
    Technical Support
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