Hire the best Troubleshooting Freelancers in Lapu-Lapu City, PH

Check out Troubleshooting Freelancers in Lapu-Lapu City, PH with the skills you need for your next job.
  • $7 hourly
    My 17 years experience from being an Encoder/Office Assistant to being an Administrative Assistant has polished me to be proficient in office and managerial operations. A result-driven person, self-starter and loyal. To be able to meet my clients need when it comes to handling office and clerical jobs.
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    Magento
    Shopify Apps
    QuickBooks Online
    Email Etiquette
    Book Review
    Microsoft PowerPoint
    Expense Reporting
    Email Marketing
    Bookkeeping
    Purchasing Management
    Microsoft Word
    Microsoft Excel
    Google Docs
  • $7 hourly
    Let's work together and exceed customer's expectation! 🌟 Certified in Customer Service Skill - UPWORK 🏆 Technical support and troubleshooting. I got you. 👩‍⚕️ Medical Assistance. Check 📅 Schedule appointments. Walk in the park. Here's how I can solve your business needs 👇👇👇 𝙀𝙢𝙖𝙞𝙡 & 𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ✦Gmail ✦Outlook ✦Google Calendar ✦Outlook Calendar ✦Google Drive ✦Calendly 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ✦Slack ✦Discord ✦Zoom ✦Skype ✦Google Meet ✦Microsoft Teams ✦Google Voice ✦Grasshopper 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ✦Asana ✦Trello ✦Notion 𝘼𝙧𝙩𝙞𝙛𝙞𝙘𝙞𝙖𝙡 𝙄𝙣𝙩𝙚𝙡𝙡𝙞𝙜𝙚𝙣𝙘𝙚 ✦ChatGPT ✦JasperAI ✦Bard 𝙈𝙞𝙘𝙧𝙤𝙨𝙤𝙛𝙩 𝙊𝙛𝙛𝙞𝙘𝙚 & 𝙂𝙤𝙤𝙜𝙡𝙚 𝙎𝙪𝙞𝙩𝙚 ✦Docs/Microsoft Word ✦Sheets/Excel ✦Slides, ✦Outlook ✦OneNote 𝘾𝙍𝙈 𝙩𝙤𝙤𝙡𝙨 ✦Salesforce ✦Zendesk ✦Freshdesk 𝘽𝙤𝙤𝙠𝙠𝙚𝙚𝙥𝙞𝙣𝙜 ✦Quickbooks ✦Xero 🟢 If you think we're a good fit 💬 drop a personalized message and let me know 📞 when would the best time be for a Discovery Call Lots of love Myraben A. *wink*
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    Medical Administrators International SIGMA
    Administrative Support
    Technical Support
    Online Chat Support
    Customer Support
    Appointment Setting
    Virtual Assistance
    Google Workspace
    Ticketing System
    Email Support
    Phone Support
    Customer Satisfaction
    Data Entry
    Accounting Basics
  • $10 hourly
    For 2 years, I have been a Customer Service Representative with one of the biggest telecommunication companies in the US and gained recognition as one of the Top 10 agent for the 4th quarter in my 1st year in the industry. I also have years of experience as a Technical Support with Microsoft Office which I gained not just recognition but also skills in fixing software technical issues and do upselling by helping our customers know the benefits of our products. I am currently working as Sales representative in Water Treatment Industry and as a Virtual Assistant in Logistic Company.
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    Email Support
    Administrative Support
    Microsoft Office
    Online Chat Support
    Call Handling
    Order Processing
    Billing
    Customer Service
  • $8 hourly
    I have been a Customer service Representative for 5 years where I gained recognition for being the Top Customer Service Associate and experienced more on handling order processing, troubleshooting, billing and checking status of order. As a Customer service representative in Amazon , I've learned how to asses customer how to place an order, manage payments and how to track or check the status of their order. I obtained skills in dealing with irate customers as I have been taking Supervisor calls as well. I've mastered many ways on how to get customer's satisfaction in every after call by doing extra mile of assistance on their concern. I've also learned the ability to interpret customer intentions, despite what they are asking or saying and the ability to effectively communicate abstract topics.
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    Email Support
    Email Communication
    Purchase Orders
    Order Tracking
    Technical Support
    Sales
    Online Chat Support
    Call Handling
    Order Processing
    Billing
    Customer Service
  • $20 hourly
    You bought MarketMan's restaurant management system, but . . . 🫠 ⚡"I don't even know how to use it!" 💡I have been assisting MarketMan clients for more than 3 years now! ⚡"I don't have time to use it!" 💡Orders, receiving, counts, entering waste events, entering production events, recipe building, new item creation, etc. >>> We can enter it for you! ⚡“The variance report is wrong! ” 💡I have a BSc. in math. I love to drill down into the numbers! ⚡“I just need to talk to someone directly.” 💡I am available when you are! ⚡“I think there is a system error.” 💡My team has 20+ years combined experience in IT and technical support. If we can’t resolve it, we know all the industry shortcuts. ✓ placing + receiving orders ✓ creating + managing inventory items, assortments, prices, costing ✓ recipe building + production events ✓ inventory count entry + planning ✓ Actual vs. Theoretical/ COGS troubleshooting ✓ menu item management ✓ supplier setup, price updates ✓ invoice checking, accounting integration troubleshooting ✓ user management/ ordering approval ✓ commissary management Let's unlock the power of MarketMan together!
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    End User Technical Support
    SaaS
    Inventory Management
    Product Management
    Distance Education
    Training
    Interpersonal Skills
    Product Knowledge
    Email Support
    Data Entry
    Customer Support
    ESL Teaching
    Education
  • $7 hourly
    A former Market research interviewer now working as a technical support at the same Company, who is knowledgeable in hardware and software troubleshooting. • Awarded as Technical Support of the year 2022. • Has a certificate for data analysis and visualizing data in Python.
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    Data Cleaning
    Technical Support
    Jupyter Notebook
    Microsoft Excel
    Python
  • $6 hourly
    I am Mhar June. I am an experienced IT technical support for more than fours years. Here are the services I offer: Level 1 troubleshooting Networking Software Troubleshooting Workstation Setup Back office File Exports Interface configuration Reports Builder - XML Remote Online Troubleshooting (zoom or webex connection) Microsoft Office 365 SFTP end points Hope to work together! Stay blessed Best, Mhar June
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    Ticketing System
    Helpdesk
    Technical Support
    Computing & Networking
    Computer
  • $5 hourly
    I'm a Supervisor in BPO company. Handled training/coaching for new hires specifically Troubleshooting and Retail account. *Knows Microsoft, Excel and Passed the Six Sigma Training. *Full project management from start to finish. *Regular communication is important to me, so let’s keep in touch. What is the role of supervisor in BPO? Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPI's like inbound calls, call waiting, and call abandonment. Assists with taking agents' calls if they can't handle the workload.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Retail & Consumer Goods
    Business Process Outsourcing
    Retail
    Data Entry
  • $4 hourly
    Working effectively and producing high-quality results is my goal. I am self-driven, dedicated, passionate and hard working freelancer. I'm interested in doing work with you. I have the following qualifications: -Market Researcher (Surveys) -Technical Support Representative -ESL Tutor -Ability to create MS Powerpoint presentations, including Online Research, Typing, Copying and Pasting. -I can provide basic troubleshooting for Technical Issues as I worked with Comcast Account before. -I can edit Thumbnails and Short clips. -I can make Brochure to advertise product or service. -I also do and create Mandala Art. Staying in touch on a regular basis would be really beneficial to both of us, so let's stay in touch! In addition, I can also do basic tasks using Google Slides and Google Docs. I also use Canva for graphic designing. I am Resilient, Passionate, Hardworking, Fast Learner, Optimistic, and Fun to work with. I can communicate well in English Language to assure Clear communication, both oral and in written. I can Adapt to new learning and working swiftly. I can be very of use in your team since my goal is to provide and offer the service that you are paying for and build Long-Term Relationship Professionalism and provide Satisfaction with my work. Lastly, my goal has always been to develop close relationships with my clients and give them with the service they expect.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Online Help
    Typing
    Freestyle Drawing
    Online Chat Support
    Copy & Paste
    Online Research
    Online Market Research
    ESL Teaching
    Microsoft PowerPoint
    Market Survey
  • $5 hourly
    MY TOP SKILLS IS TROUBLESHOOTING LARGE FORMAT PRINTERS. CNC LASER CUTTERS AND MAINTENANCE. ALSO PROVIDE TRAININGS ON HOW TO OPERATE PROPERLY THE MACHINE
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Hardware Troubleshooting
    Maintenance Management
  • $5 hourly
    I'm a technical specialist experienced in troubleshooting devices and I'm a fast learner willing to learn and loves to assist customer so if you need a Technical person I can help. Please know that I'm commited to prividing you the highest level of service.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Tech & IT
    Technical Project Management
    Amazon Alexa
    Amazon
    Cooking
    Sales
    Game
    Communication Skills
  • $12 hourly
    Hello, I'm Paul Anthony.I'm from the Cebu, Philippines and very proficient on these three 3 languages: English, Tagalog and Cebuano. I have helped people and customers via chat, phone and email on how to configure their A records and and DNS on their domains to work with our company website. Created Microsoft Excel reports using pivot tables for data analysis and presentation. Used Google Suites (like Docs and Google Sheets) for on demand online reporting and data analysis. Experienced in exporting data for reports and analysis from SaaS tools like Zendesk, Stripe, Salesforce and, Microsoft SharePoint. Supported and helped customers via remote desktop connection online tool called LogMeIn for desktop and laptop issues ranging from Microsoft Office issues ( Office version 2003, 2007, 2010, 2013, 2016, 2019 and 365); Microsoft Windows download, installation and activation issues (Windows version: Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10); virus removal, drivers and pc tune-up; local area network (LAN) and wireless network issues; printer setup and connectivity issues, and permission and drive access issues I'd like to work with companies in using or handling online tools (SaaS) to provide technology and solutions online with business and people all over the world. I'm a computer Enthusiast for desktops or laptops and smartphone updates or advancements, benchmarks, and documentation. I do Desktop and Mobile Gaming, watch Animation, stream movies do read online comics (manga and manhwa) . My strengths ranges from solid remote support assistance for Micosoft Windows and Mirosoft Office issues, virus removal, pc tune-up , network and printer issues. Excel or Google Sheets reports and data analysis. Setting up emails, domains, A records and DNS.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Zendesk
    Incident Management
    Customer Service
    Online Chat Support
    FAQs Compilation
    Stripe
    Technical Support
    Data Entry
    Customer Support
  • $6 hourly
    PROFILE INFO I am a seasoned professional with a strong background in providing technical support and software expertise. With a dedicated career spanning over 13 years, I have honed my skills and built a reputation for delivering exceptional service to clients and customers. My experience includes 5 years as a Technical Support Representative and 8 years as a Software Support Specialist. I'm committed to high-quality service that ensures a positive experience. Most of my work experience has been with international companies. I am committed to ensuring client satisfaction and driving continuous improvement in software support operations. Technical Support Representative 2009 - 2014 Provided comprehensive technical support to customers, troubleshooting hardware and software issues, and resolving technical inquiries via phone, email, and live chat. Maintained a high customer satisfaction rating by ensuring prompt and effective issue resolution. Collaborated with cross-functional teams to escalate and resolve complex technical issues, contributing to a reduction in problem resolution time. Created and updated technical documentation and knowledge base articles to assist customers and support team members. Software Support Specialist 2014 - 2023 Assisted clients in configuring, installing, and troubleshooting software applications, ensuring optimal functionality. Worked closely with software developers to identify and report bugs and usability issues, facilitating swift software improvements. Email Correspondence: Expertly responded to customer emails with detailed, clear, and timely solutions. Developed effective email templates and responses to streamline the support process and enhance customer experience. Ticket Management: Created and managed comprehensive support tickets to log customer issues, ensuring accurate tracking of problem resolution progress. Utilized ticketing systems to prioritize tasks, categorize problems, and assign them to the appropriate teams. Documentation: Maintained thorough and well-organized documentation of support interactions, troubleshooting steps, and solutions. This documentation not only assisted fellow team members but also contributed to a knowledge base for future reference. Issue Escalation: Identified and evaluated complex technical issues that required specialized attention. Orchestrated the seamless escalation of these issues to Level 4 or specialized teams, providing them with detailed context and troubleshooting steps. Collaboration: Collaborated closely with Level 1 and Level 2 support teams to provide guidance and mentorship, ensuring a smooth transition of escalated issues. Contributed to team training sessions to improve overall support capabilities. Continuous Improvement: Actively participated in regular team meetings to share insights and suggestions for process improvement. Played a key role in optimizing support workflows and enhancing customer satisfaction levels. Customer Satisfaction: Maintained high levels of customer satisfaction by consistently delivering prompt and effective solutions. Built strong rapport with customers through empathetic and professional interactions.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Ticketing System
    Problem Solving
    Email Management
    Virtual Assistance
    Customer Feedback Documentation
    Email Communication
    Administrative Support
    Customer Service
    Product Support
    Email Support
    Time Management
    Documentation
  • $3 hourly
    I'm an application and technical support with 10+ years of experience. I enjoy troubleshooting, analyzing, and helping the customer resolve their problem.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Desktop Application
    Technical Analysis
    Unix
    Application
    Scripting
    EDIFACT
    Data Integration
    Desktop Support
    Remote Connection Support
    Data Analysis
    IT Support
    Tech & IT
    Linux
    Technical Support
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