Hire the best Troubleshooting Freelancers in Mabalacat City, PH

Check out Troubleshooting Freelancers in Mabalacat City, PH with the skills you need for your next job.
  • $8 hourly
    I have worked as a technical support representative for Microsoft Office for 6 years. I know MS Office 365. I do troubleshoot Microsoft Office such as Word, Excel, PowerPoint, and Outlook. I like to keep everything organized as I also worked in data entry. I was promoted as a Subject Matter expert after 4 years of staying in MS, I also have experience editing pictures and logo using Canva.
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    Customer Service
    Office 365
    Data Analysis
    System Configuration
    Online Research
    Technical Support
    Microsoft Office
    Incident Management
  • $10 hourly
    SUMMARY: * Technical Support Specialist with more than 10 years of experience in resolving application and system issues. Critical thinker and highly adept in systems analysis diagnostics and troubleshooting. Level-headed and calm in stressful situation, displays strong work ethic and excellent problem-solving skills. HIGHLIGHTS • Download, Install, Activate of Office for Mac and Windows. • Outlook configuration of Office for Mac and Windows. • Strong working knowledge of Microsoft Active Directory. Support employees and contractors with their active directory user accounts. • Support and troubleshoot existing user accounts plus Windows printing services and Office 365 suite. • Setup, configure, administer, support and troubleshoot Microsoft O365 email accounts • Setup, configure, troubleshoot, and support workstations with Windows and Apple environments. • Exceptional telephone etiquette • Proficient troubleshooter. • Experience working with either Backup, Antivirus or Patching software toolsets. • VPN client installation and support.
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    Online Chat Support
    Email Support
    Office 365
    Microsoft Active Directory
    Microsoft Office
    Helpdesk
    System Configuration
    Customer Support
    Technical Support
    Google Workspace
    Desktop Support
    Database Administration
    Windows Administration
  • $5 hourly
    I am a freelance artist from the pearl of the east with years of experience in photography, photo editing, retouching and restoring. Proficient in Adobe Photoshop and Adobe Lightroom. I also do Lifestyle, Commercial and Product Photography.
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    eBay Listing
    Inbound Marketing
    Outbound Sales
    Data Entry
    Layout Design
    Customer Service
    Graphic Design
    Canva
    Virtual Assistance
    Photo Color Correction
    Photo Restoration
    Photo Retouching
    Adobe Photoshop
  • $10 hourly
    To get an opportunity where I can make the best of my potential and contribute to the organization's growth and best interest at heart.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Insurance Policy Analysis
    Insurance Document Production
    Data Processing
    Liability Insurance
    Customer Service
    Microsoft Windows
    Adobe Photoshop
    Insurance Agency Operations
    Underwriting
    Property Insurance
    Computing & Networking
    Phone Communication
    Communications
    Microsoft Office
  • $15 hourly
    Experienced and driven call center agent with over 5 years of experience both technical support and customer service. A proven track record of helping to lead companies to further success with effective troubleshooting skills and superb customer service skills. Possesses excellent communication skills both written and verbal, allowing for the cultivation of positive and mutually beneficial business relationships.A passion for providing top rated assistance to clients while constantly striving to honor the mission of a company
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    Computer
    Adobe Photoshop
    Microsoft Excel
    Computer Science
    Microsoft Office
    Drawing
    Microsoft Windows
    Microsoft Word
    Game
    Front-End Development
  • $8 hourly
    A dedicated customer service representative who loves to talk and understand the value of good communication skills and has more than 2 years of experience in the industry. I also become a Collection Specialist who contact clients and collect outstanding payments, understand the needs of debtors and find a way to resolve the unpaid bills. I familiarized the Fair Debt Collection Practices Act (FDCPA) and ensure to keep my employer's assets safe.
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    Customer Service
    Debt Collection
  • $10 hourly
    Welcome to my Upwork profile! I'm Nathalie Abril, a Freelancer with expertise in troubleshooting, project management, writing, customer service, communication skills, PowerPoint, and data entry. With proficiency in these areas, I offer comprehensive support to businesses seeking efficient and reliable assistance. Whether it's resolving technical issues, coordinating projects, crafting compelling content, providing excellent customer service, or creating visually appealing presentations, I am committed to delivering results that exceed expectations. I thrive in fast-paced environments and excel at managing multiple tasks simultaneously. My proactive approach, attention to detail, and clear communication make me a valuable asset to any team. Let's collaborate to streamline your business operations and achieve your goals. Feel free to reach out to discuss how I can support you in your projects. Thank you for considering me. I look forward to working with you! Best regards, Nathalie Abril
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    Data Entry
    Microsoft PowerPoint
    Project Management
    Communications
    Creative Writing
  • $7 hourly
    Bachelor's degree in Computer Science. I am an Insurance Virtual Assistant with experience preparing Quote, Certificate of Insurance, Evidence of Insurance and other Task related in this field. Customer Care and Escalation Expert experienced in taking inbound and outbound calls. Technical Skill: Know Adobe Photoshop, HTML5 and CSS3, PHP, jQuery, WordPress, Database, GitHub and SEO. Regular communication is important to me, so let’s keep in touch.
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    Web Development
    Web Design
    Graphic Design
    Data Entry
    Insurance
    Phone Communication
    Technical Support
    Customer Service
    Tech & IT
  • $7 hourly
    A positive and quick to adapt problem solver. An observant and critical thinking person able to work in various work condition. An individual who has passion in automotive and applied science.
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    Accounting Basics
    Data Entry
    Automotive
    Customer Service
    2D Drafting
    Autodesk AutoCAD
  • $5 hourly
    Are you Looking for an all-around to help you with day-to-day tasks? Look no further. I am a highly experienced in customer service for a year. Here's a list of the tasks I can accomplish for you. * Sales * Tech Support *Customer Service I pride myself on being consistently responsive and professional in every project I take on. I'm a problem-solver and driven to deliver high-quality work within the deadline. I always encourage open communication and welcome constructive criticism. Let's chat to discuss more details about your project.
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    Technical Support
    Sales Call
    Customer Service
  • $5 hourly
    I have more than 2 years of work experience in the BPO industry. I have handled technical support for XBOX account and had been a customer service agent for T-mobile Prepaid and Postpaid accounts. And took my work experience in the IT industry for more than 5 years, handling day-to-day queries like in the form of chats, calls, conference and email responses for both local staff and clients. Also I have dealt with major clients discussing details in terms of their technical demands and preferences. And in the absence of the CIO, I act as the point of contact on clients needs. I am well-equipped in handling various clients in a very professional manner and have the focus on delivering satisfaction and right resolution to clients and staff.
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    Windows Server
    Data Analysis
    Technical Support
    WordPress
    Linux
    CAD
    Microsoft SQL Server
    Data Entry
    Online Chat Support
  • $12 hourly
    I have been in the BPO industry since 2007 and handled different accounts and programs. Developed different skillsets. With these years of experience, I learned a lot of things, such as but not limited to: • Customer Service (Voice, Email, and Live Chat) • Technical Support Assistance (Voice, Email, and Live Chat) • Upsell Products • Data Analysis: Building reports and dashboards using Microsoft Excel, Google Sheet, and Google Data Studio Tools I have used: • SnapEngage • Zendesk • LogMeIn Rescue (Remote Support Software) • Jira • Freshdesk/Freshchat • Slack I am a team player and absolutely can work with less supervision. I am very familiar on how to fix and repair computers: Install, reformat, reinstall Windows Operating System, etc.; Efficient in creating reports using MS Excel and Google Sheet, Apps Script, and building dashboards using Google Data Studio.
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    Google Sheets
    Customer Support Plugin
    Google Apps Script
    Helpdesk
    Data Analysis
    Customer Service
    Looker Studio
    Computer Skills
    Cryptocurrency
    Microsoft Excel
    Online Chat Support
    Email Support
    English
    Zendesk
  • $4 hourly
    Career Objective * Impressive skills in delivering friendly customer service * Excellent time-management skills and consistently on time to shift * Capable of working on a team and maintaining a professional demeanor * Seeking a challenging role to deliver error-free performance while ensuring accuracy * Eager to apply my language and typing skills to contribute to a dynamic organization
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    Google Docs
    Microsoft Office
    Sales Call
    Content Moderation
    Email
    Chat Plugin
    Online Chat Support
    Email Communication
    Email Support
  • $4 hourly
    I am Jhel John T Diñoso, studied and graduated at AMA Computer College as a BSIT(Bachelor in Science in Information Technology), after my study era i was entered in Aircraft Maintenance Company as a helper, in my position I observed and learn new things and gain experience and skill that would be my stepping stone as my share to my company, and now i am holding the position of Assistant Manager in Warehouse Section. In over six years of experience as a Inventory Management Specialist in my company, my duties and responsibility is monetary accounting and inventory stocks control and also to keep and maintain the integrity and quality of each various aircraft spares that would be utilized in my company air asset. More so, in previous years i was part in the successful aircraft recoveries as their supply custodian. Also I was recognized as employee of the year CY 2019 as a support management system. where I performed a big role as a inventory management which holding 12,000 L/i of aircraft spares. And as a leader i always observed my co-worker if they are capable and fit to their position to be more effective and efficient to their task and to build a good relation in our working field. On my experience I am confident that I have the skills and qualifications to be a valuable asset to your company. In addition, in the past three years I started my computer shop business, which result to enhanced my troubleshooting and networking skill to maintain the operation of my computer workstations. Also to my technical skills held, I had strong work ethic and a keen attention to detail, very focused on the tasks assigned and always deliver high-quality results within the given deadlines, having a reliable internet connection and a flexible schedule that allows me to work remotely and efficiently. I am also a good communicator, Followership and also a good leader, who can collaborate well with others and to follow specific instructions which provide the best results. I am very interested in working to your company, as I admire your mission and values. I believe that I can contribute to your projects and help you achieve your goals and I would love to have the opportunity to discuss this position with you further. Thank you for your consideration and I look forward to hearing from you soon. I give my interest to get a position that you have advertised on website and I have a strong will to work with you and learn.
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    Research Documentation
    Software Debugging
    Photo Editing Software
    IT Consultation
    Inventory Management
    Video Editing
    Photo Editing
    Microsoft Word
    Microsoft Excel
    Hardware Troubleshooting
  • $10 hourly
    I am currently an operations manager in a BPO industry and I am capable of conducting meetings, coachings and providing Insisghts. I was also the former site Revenue Ambassador where my tasks were to train employees how to make a sales and create business proposals for local and internal incentives. I am also conducting final interviews and ensuring that we have the correct payroll for our our people. During myfree time, I am also doing some counselling to friends/ affiliates who are going trough different trials.
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    Teaching
    Training Materials
    Analytics
    Customer Service
    Training & Development
    Payroll Accounting
    Administrative Support
    Virtual Assistance
  • $8 hourly
    A passionate Technical Support Engineer specializing in small to medium businesses looking to move toward with amazing support. My knowledge includes: • Remote Administration of Active Directory, Office 365 • Windows servers, Win 10, 8/8.1, 7 • Hardware, Software and Network Support • Account Management (onboarding and offboarding) • Anti-virus and anti-malware programs (Bitdefender, Malwarebytes) • Maintaining and troubleshooting infrastructure • ServiceNow ticketing system My roles and responsibilities: • Meeting Support KPIs (time to resolution/escalation, response time and customer updates) • Establishing effective relationships with customers, gaining their trust and respect • Contributing to the shared knowledge base and maintaining technical knowledge • Performing in-depth troubleshooting including remote access sessions to identify and promptly solve complex support issues • Ticket triage • Providing a world-class technical support to international clients through telephone and email while ensuring that all Service Level Agreements and Maximum Customer Satisfaction goals are achieved • Provides Tier I and Tier II technical support by troubleshooting, diagnosing, resolving and assisting users with hardware, software and networking issues through email, phone and remote support. • Installs and troubleshoots software • Diagnosing and solving hardware or software faults. • Create/Modify user accounts in Active Directory, Office 365 and other Business applications like Jobpac, Payapps, Concur and Aconex. • Responsible for giving access to incoming new users and disabling accounts for leaving users • Creating shared mailbox and distribution list via Active Directory and • Adding license, security group, distribution list to user accounts in AD and Office 365 • Adding Calendar access to users and updating photos in the System through PowerShell scripting • Adding Dropbox folder and SharePoint folder access • Microsoft Office 365 admin center • Troubleshoot and resolve technical issues for laptop, mobile phone and iPad
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    Helpdesk
    Customer Service
    Technical Support
    Office 365
  • $5 hourly
    I'm a go-getter, highly motivated professional with over 7 years of working experience in the BPO industry. I have been in the field of Technical Support, Customer Service, Order Processing and so much more. I am a self-starter freelancer with excellent knowledge in such areas but not limited to: • Microsoft Office programs (Word, Excel, PowerPoint, Publisher, etc.) •Closing Deal over the phone, chats and email •Creating spreadsheets, tables, macros and documents •Admin Support •Data Entry •Payment Processing •Order Tracking Tools, Applications, Websites I use: ✔Microsoft Excel & Word ✔Outlook, Gmail, Slack ✔Google sheets ✔Google Docs ✔Canva & Paint ✔Adobe Photoshop ✔Facebook, Instagram & YouTube ✔Microsoft Teams ✔Discord ✔Slack ✔Zendesk ✔Google Suite
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    Slack
    PandaDoc
    Airtable
    Interpersonal Skills
    Salesforce
    Communication Etiquette
    Product Listings
    Technical Support
    Email Communication
    Microsoft Office
    Online Chat Support
    Inbound Inquiry
    Order Tracking
    Email Support
  • $7 hourly
    Hi I'm Lea Panlaqui, 26 of age. I have 3yrs of experience in BPO, Throughout my working in BPO industry I learned a lot. Multi tasking,handling calls / 3 customer one at a time (non voice) complex phone billing, troubleshooting, critical thinking and setting appointments with customers. I am alao fast learner once I learn new info Ill remember it forever, I am always hungry for new things I always strive to learn everything so that I can work with less supervison. •Knowledgeable in phone billing &device troubleshooting •knows microsoft word/excel •always keen when it comes to instructions and my works
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    Server
    Customer Service
    Front Desk
    Travel
    Appointment Setting
    Appointment Scheduling
    Call Scheduling
    Typing
  • $5 hourly
    I worked as a Satellite Engineer and a Continuity Program Switcher both local and international. I am open to exploring other fields and eager to learn new things.
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    Graphic Design
    Microsoft PowerPoint
    Microsoft Office
    Microsoft Excel
    Video Editing
    Image Editing
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