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Hire the best Troubleshooting Freelancers in Makati City, PH

Check out Troubleshooting Freelancers in Makati City, PH with the skills you need for your next job.
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  • $15 hourly

    • 5.0/5
    • (8 jobs)
    My name is Jason from the Philippines and I've been in the IT and Technical industry since 2013. I started working as tech support for telcos while learning my way with IT. Got promoted with an IT role and has been in the IT field since then. I like to learn new things specially if it is IT or tech related. I always have a positive attitude when it comes to work and will make sure that the company is supported the way it is needed. Tools: ✅ Jira ✅ Google Workspace ✅ Office365 ✅ Crowdstrike ✅ Okta ✅ Kandji ✅ Slack ✅ In-house apps and others Skills: ✅ Account Administration (Onboarding, offboarding, password resets, etc) ✅ Office 365 (creation, onedrive) ✅ Customer support ✅ Hardware and Software Troubleshooting ✅ and other IT task that would help your company! I'm here to look for jobs that last long. I'm a quick learner and you won't find any issues with my working etiquette. Send me a ping, let's talk!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Mobile Device Management Software
    Office 365
    Online Chat Support
    IT Asset Management
    Email Support
    Phone Support
    Computer Hardware
    Technical Support
    Google Workspace Administration
    Desktop Support
    Hardware Troubleshooting
    Helpdesk
    IT Support
    macOS
  • $17 hourly

    • 5.0/5
    • (1 job)
    I am an ISTQB-certified Software Tester with nine years of experience in web, tablet, and mobile platforms. My primary focus has been on manual testing, and I also have experience in automation testing using Selenium IDE, backend testing using SQL scripting, and API testing. I am a hard-working, good communicator, critical thinker, detail-oriented, and eager to learn from others. I follow Agile practices to deliver high-quality applications to customers and am excited to apply all of my skills to a new challenge.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    SQL
    Microsoft Azure SQL Database
    Defect Tracking
    Requirement Analysis
    Documentation
    Functional Testing
    Manual Testing
    Sanity Testing
    Smoke Testing
    Regression Testing
    Mobile App Testing
  • $13 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I’m a Computer Engineering graduate with a diverse skill set that includes data management, system analysis, POS system integration, and video editing. My hands-on experience has equipped me to tackle a variety of technical and creative challenges with expertise and enthusiasm. What I Do Best: - POS System Integration: I specialize in configuring and customizing POS systems to meet unique business needs, including integrating hardware and managing inventory effectively. - Data Management and Analysis: With a solid foundation in data management and analysis, I excel at using tools like Google Sheets and SQL to organize and interpret data, providing valuable insights for decision-making. - System Analysis: I have a knack for evaluating and optimizing systems to boost efficiency, drawing on my technical skills and problem-solving abilities. - Programming Skills: Proficient in JavaScript, HTML, Java, C++, and SQL, I’m also adept at learning new programming languages and technologies as required. My ability to quickly acquire and apply new skills ensures I can meet evolving project needs effectively. - Technical Support: My background includes providing technical support and troubleshooting to ensure smooth system operations and high client satisfaction. - Video Editing: Additionally, I have hands-on experience with video editing, specifically creating and editing gaming videos from my livestreams. This includes crafting engaging content and enhancing video quality to capture and retain viewer interest. I pride myself on my adaptability and eagerness to learn. If a skill or technology is within the scope of my existing experience, I’m confident in my ability to master it quickly and effectively. My approach combines technical expertise with creative problem-solving. Whether optimizing systems, analyzing data, or producing compelling video content, I bring dedication and skill to every project. If you’re interested in collaborating on innovative solutions or captivating content, feel free to reach out!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Information Analysis
    SQL
    HTML
    Java
    C++
    Apps Script API
    JavaScript
    Documentation
    Inventory Management
    Technical Support
    Data Management
    System Analysis
    Video Editing
    Data Analysis
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    Monitors call, chat, and email contacts to ensure that interactions made with the clients are compliant with the company's process and procedures.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Satisfaction
    Microsoft Excel
    Quality Assurance
    Customer Service
  • $10 hourly

    • 0.0/5
    • (2 jobs)
    I have been venturing in the corporate world since I have graduated and obtained my college degree back in 2013. Providing excellent customer service in whatever task I am assigned to has always been my priority as I am fully aware that I do not only represent myself but also the business that I am working for. Outstanding work performance resulting to satisfied customers is the best motivation for self improvement and professional growth which is why I always prefer taking the extra mile in assisting clients. My past experiences as an Account Manager and Financial Adviser helped me boost my confidence and comprehension in dealing with various scenarios, different people, different moods and personalities each day for each account that I have handled.Not only am I focused and goal oriented, I find myself always eager to learn more and to aim higher. My most recent job experience as an Operations Analyst for ADP Philippines Inc.helped me learn a lot about Payroll and Tax Filings in the US.Studying how to navigate the system alone was a challenge, but learning about state and Federal compliance is what caught my interest. At the same time I was able to continue my part-time job as a financial adviser for Manulife Philippines Inc. Multi-tasking and time management has always been my strength. I am proud to say that my daily productivity is something I always get commended for.I am reliable and trust-worthy, my integrity is everything.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Payroll Reconciliation
    ADP Workforce Now
    Ecommerce
    Payroll Accounting
    Slack
    Time Management
    Customer Service
    Telemarketing
    Content Writing
    Zendesk
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    For more than 10 years working in the Customer Service Industry and more than a year as a freelancer, I have been exposed to an optimum level of business excellence and reputation for clients' services. I was able to deliver an excellent service to the client in terms of providing good insights into processes and development to improve the quality of service. This really helped me to enhance my capability to specialize my knowledge in a BPO world and to look forward to better career growth in the future. Skills:​​​ Computer Literate (MS Word, Excel, Powerpoint), Good written and oral communication skills, Good people relation skills, Flexible and work-oriented.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Project Management
    Order Processing
    Email Communication
    Amazon
    Computer Skills
    Customer Service
    Virtual Assistance
    Communications
    Zendesk
    Email Support
    Online Chat Support
    Data Entry
  • $5 hourly

    • 0.0/5
    • (1 job)
    I've been in the tech support industry for more than 3 years (For Toshiba and Dell). I was a top agent for the wireless department for Toshiba (troubleshooting wireless and even software issues) and I've been consistent in doing it. I've also been a team leader for a online banking company and I've handled a team of more than 50 people in it. My skills/niche are: *Tech support (3 years of experience) *Data entry *MS Excel *Email & Chat support
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Hardware Troubleshooting
    Customer Support
    Product Knowledge
    System Configuration
    Email Communication
    Technical Support
  • $7 hourly

    • 3.0/5
    • (1 job)
    I have been in the BPO/Call Center industry for over nine years, handling sales, fan chatter, and technical accounts using phone, chat, and/or email communication channels. I have won several performance awards and been promoted to Subject Matter Expert. I love going the extra mile to assist customers on time and being a helpful team player. I am confident that the skills and knowledge I've acquired over the years will be a great asset to your business or company. I am now seeking rewarding and challenging technical, customer, chat, email support, and other freelance jobs in a growth-oriented platform or company that promotes a team environment and reaches the highest possible standards to exceed customers’ and clients’ expectations regarding quality products and services. Core Competence: • Bachelor's/College Degree in Education and Aviation Private Pilot Course. • 6-year and above international BPO experience supporting a technical account. • Experience in handling an account using phone, chat, and/or email channels. • Have excellent writing skills in English; good speaking skills in English. • Tech-savvy with a strong interest in learning new technology applications. • Excellent troubleshooting, and problem-solving skills, and have excellent usage of the following: Operating System: Windows 7, Windows 8/8.1, Windows 10, Chrome OS Applications: MS Word, Powerpoint, Excel, Google Sheets, Google Docs, and Salesforce. • Extremely NPS/CSAT Goal-oriented. • Willing to work on the night shift or rotational schedule. • Work with integrity, positive attitude, punctuality, and reliable/good attendance. • Very honest and loyal to the employer and does not jump from one work to another. Achievement: •Technical/Quality/Subject Matter Expert with RTA experience – Comcast Telecommunications Company. •Top Agent in Product Training with an average of 99.47% - DoorDash Online Food Ordering Company. •Top CSAT CHAMPION with an average of 98.08% - DoorDash Online Food Ordering Company. •Private Pilot License Holder – License Number: 08P475 To provide my services, I have experience using the following tools: • Zendesk • Intercom • Salesforce  • SF Lightning Force • QuickBooks  • Cxone (Max) • Slack • MSN Chat • Yahoo! Messenger • Jabber • Discord • MsTeams • SendGrid • GAA • ONECRM/SF • CRM Software
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Communications
    Ticketing System
    Technical Support
    Computer Skills
    Customer Service
    Customer Support
    Customer Satisfaction
    Zendesk
    Order Tracking
    Phone Support
    Email Support
    Online Chat Support
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    🌟 Greetings and Welcome to My Profile! I am a versatile professional committed to providing top-notch support across multiple domains. Here’s a snapshot of my expertise: 📚 Bookkeeping: I excel in accurately managing invoices, bills, purchase orders, estimates, bank reconciliations, and all accounts payable and receivable. 💼 Customer Service: With a strong focus on client satisfaction, I deliver exceptional customer support by resolving inquiries, addressing complaints, and offering tailored solutions. My communication skills and problem-solving approach foster trust and build lasting relationships. 🎯 Administrative Support: I am highly skilled in managing correspondence, scheduling appointments, organizing files, streamlining processes, coordinating travel arrangements, maintaining document control, and handling personal projects for executives. Additionally, I manage vendor relationships, including creating purchase orders and negotiating pricing. 🎯 Project Management: I effectively oversee all phases of project management, including timeline and schedule planning, role assignment, budget preparation, detailed reporting, and delivering impactful training sessions. 💻 Software Proficiency: Accounting Tools: QuickBooks, Xero Office Applications: Microsoft Office Suite (Outlook, Excel, Teams), Google Workspace (Gmail, Docs, Sheets, Forms, Slides, Calendar) Collaboration & Organization Tools: Trello, Slack, WhatsApp Creative & Editing Tools: Canva, Grammarly Specialized Tools: Kraken, SAP AI Tools: ChatGPT
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Medical Billing & Coding
    Appointment Setting
    Amazon
    Upselling
    Customer Retention Strategy
    Time Management
    Email Management
    Written Comprehension
    Strategic Planning
    Online Chat Support
    Customer Support
    Xero
    Bookkeeping
    QuickBooks Online
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    Results-oriented Technical Support Specialist with over a year of BPO experience, excelling in troubleshooting and ensuring customer satisfaction. With an engineering background from the Technological University of the Philippines - Taguig, I bring strong technical expertise and leadership experience from educational settings. In addition to my technical support skills, I specialize in creating engaging publication materials for social media posts. Known for my collaborative mindset, strong work ethic, and ability to thrive both independently and in team environments.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Canva
    MATLAB
    Electronics
    Presentations
    Google Workspace
    Hardware Troubleshooting
    Microsoft Office
    Presentation Design
    Microsoft Excel
    Cisco
    Microsoft Word
    Adobe Photoshop
    Autodesk AutoCAD
  • $10 hourly

    • 0.0/5
    • (1 job)
    ABOUT ME I have 10 years of experience in customer and technical services for international companies. I enjoy connecting with people and I am open to interesting work offers from clients. You may send me a quick email and we can take it from there. SKILL SET ✔️Excellent in customer communication. ✔️9 years experience in Customer and Technical support. ✔️STR Virtual assistant (RENTAL MANAGEMENT and Knowledgeable in Airbnb) PMS & Channel Manager Knowledgeable ✔️Communication with the Guests ✔️Cleaning team checklist ✔️Help you in dealing with both VIP guests and difficult guests. ✔️Listing-related tasks ✔️Super host Checklist ✔️Create a new LISTING or Update the listing properties. ✔️Maintenance Team Checklist (Lawncare, AC maintenance, Pest control services, Plumber, etc.) ✔️Create automated messages ✔️Developing House Rules ✔️How to Write a Property Description ✔️Uploading Photos of Rental Properties ✔️Check-in-related tasks ✔️Managing Booking Calendar ✔️Knowledgeable of Windows and Microsoft Office (Excel and Word) 🛑TOOLS: Airbnb, Slack, Canva, and Google Suite (Gmail, Drive, Docs, Sheets, Forms, Calendar, Sites, Slides), Monday.com, Jira, Salesforce, ACSR (Advance Customer Service Representative), Nice Web Station, Genesys Interaction Workspace 🛑Soft skills: Goal-oriented, Communication, Teamwork, Initiative, Adaptability, and Emotional intelligence. You may trust me with any task as a Virtual Assistant. I am eager to help you and look forward to serving you. Thanks a lot for taking some time to review my profile. Have a great day!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Software Testing
    Hardware Troubleshooting
    Multitasking
    Documentation
    Time Management
    Writing
    Microsoft Office
    Administrative Support
    Communications
    Property Management Software
    Data Entry
    Technical Support
    Customer Service
    Email Support
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I’m a healthcare associate, managing claims and medical records from one of the biggest health insurance in USA. I can communicate through email or calls and I am really passionate about my job
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    HIPAA
    Payment Processing
    Order Tracking
    Order Processing
    Sales
    Writing
    Organize & Tag Files
    Healthcare
    Documentation
    Typing
    Multitasking
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    I am a versatile professional with a strong background in network engineering, skilled in troubleshooting, system optimization, and delivering reliable IT solutions. My adaptable skill set and commitment to efficiency make me well-suited for roles that require technical expertise, problem-solving, and a focus on achieving operational excellence.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Support
    Video Editing
    LAN Controller
    Facebook Ads Manager
    Google Ads
    Google
    Multiprotocol Label Switching
    Routing
    IT Infrastructure
    IT Asset Management
    IT Support
    Network Engineering
    Computer Network
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    With 4 years of extensive experience in customer service, I have successfully excelled in roles such as Voice Retention Agent, Inbound Specialist, and Chat Support. Throughout my career, I have demonstrated a high level of competitiveness, consistently surpassing performance targets—whether incentive-driven or not. My ability to work efficiently under pressure has been honed through years of focused training and hands-on experience in dynamic, high-demand environments. I find deep satisfaction in resolving complex issues and delivering impactful solutions to clients, which not only enhances their experience but also facilitates my ongoing professional growth. I am committed to continuous learning and am always ready to step beyond my comfort zone to tackle new challenges and elevate service standards
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Support Plugin
    Technical Support
    Sales
    Email Communication
    Multitasking
    Multiple Email Account Management
    Phone Support
    Online Chat Support
  • $7 hourly

    • 0.0/5
    • (1 job)
    High Knowledge in Technical aspect of Network and Data Engineering. Had years of experience in troubleshooting Network/Dataa Hardware and software.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Multitasking
    Appointment Setting
    Customer Service
    Technical Support
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