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Hire the best Troubleshooting Freelancers in Mandaluyong City, PH

Check out Troubleshooting Freelancers in Mandaluyong City, PH with the skills you need for your next job.
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  • $8 hourly

    • 5.0/5
    • (11 jobs)
    Dedicated and customer-oriented Technical Support Representative with more than 10 years of experience providing exceptional customer service and troubleshooting solutions for clients. Skilled in diagnosing technical issues, offering solutions, and ensuring a seamless customer experience. SKILLS: Technical Support: Providing troubleshooting, diagnosing software issues and bug escalations. Customer Service: Handling customer inquiries, providing timely resolutions, empathy-driven support. Problem-Solving: Analyzing technical issues, offering creative solutions, managing escalations. Software & Tools: Microsoft Office Suite, Google Workspace, CRM, etc. Operating Systems: Windows (all versions) Networking: Basic knowledge of LAN, routers, IP configurations. Remote Assistance: Use of remote desktop tools (TeamViewer, AnyDesk). Ticketing Systems: Zendesk, ServiceNow, Communication: Strong written and verbal communication, active listening, customer rapport-building. Product Knowledge: Ability to learn and relay detailed product information to customers.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Facebook Ads Manager
    Bug Reports
    Computer Skills
    Slack
    Microsoft Office
    Customer Service
    Telemarketing
    Helpdesk
    Technical Support
    Phone Support
    Zendesk
    Email Support
    Online Chat Support
  • $90 hourly

    • 4.6/5
    • (43 jobs)
    I have been in network engineering and operations since 2012! Currently, I am an IT Network Operations Manager in a leading global BPO company. I lead a team of network professionals to manage a global infrastructure. We handle 24x7 day-to-day network operations of the company. Certifications: CCNP CCNA Security Lean Six Sigma Yellow Belt
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Cloud Architecture
    Cisco ASA
    Cisco IOS
    Cisco WLC
    Cisco Certified Internetwork Expert
    Cisco Meraki
    Cloud Implementation
    Cisco Router
    AWS Systems Manager
    Ansible
    Cloud Engineering
    Cisco Certified Network Associate
    Cisco ISE
    Microsoft Azure
  • $8 hourly

    • 0.0/5
    • (1 job)
    Highly skilled Virtual Assistant offering over three years of exemplary support to clients and managers. Proficient in a wide range of tasks including data entry, proofreading, confidential document management, e-commerce, and customer service. Possesses exceptional communication and interpersonal abilities, thriving both in independent projects and collaborative team environments. Here are my expertise as an E-commerce Virtual Assistant: - Responding to customer's requests through Helpscout in German, Dutch, Finnish and English in different stores - Order processing and handling returns in Shopify - Issue refunds according to refund policy - Communicate with the supplier regarding concerns with the orders - Support and train newbies with their tasks - Assist the client and manager with urgent task completion and prioritization. - Provide support on social media platforms regarding comments and customer inquiries.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Feedback Documentation
    Content Moderation
    Dropshipping
    Shopify
    Email Support
    Technical Support
    Canva
    Virtual Assistance
    Administrative Support
    Medical Report
    Customer Service
    Microsoft Office
    Proofreading
    Data Entry
  • $15 hourly

    • 5.0/5
    • (1 job)
    To work in a company which provides me with ample opportunities to enhance my knowledge and to incorporate my skills and training to help the company grow. I will seek to know about the various processes which form my job. By doing so, I will be able to do
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Copy Editing
    Virtual Assistance
    System Maintenance
    Computing & Networking
    Computer Network
    Autodesk AutoCAD
    Computer
    Copy & Paste
    Microsoft Excel
    Microsoft Office
    Microsoft Word
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I am looking for a part-time job to enhance my skills as a technical specialist during my idle days. As a Network Solutions and Technical Specialist, I excel in troubleshooting and resolving complex issues across various systems, including telephone circuits, point-of-sales systems, desktop, and terminal operations. My adaptability and problem-solving skills ensure efficient and effective solutions in challenging situations. I possess a strong background in data entry, customer service, and technical support, providing comprehensive assistance to clients and users. My proficiency with Microsoft applications, including Excel, Word, PowerPoint, and PowerApps, further enhances my ability to deliver high-quality technical solutions and support.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    ServiceNow
    Microsoft Active Directory
    Communication Skills
    Data Entry
    Microsoft PowerApps
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Excel
    Technical Support
    SAP
    Customer Service
  • $8 hourly

    • 0.0/5
    • (0 jobs)
    I am a skilled professional with experience in both SEO and System Application Management. In SEO, I am proficient in keyword research, on-page optimization, link-building, and using tools like Google Analytics and SEMrush to track and improve website performance. I also have a working knowledge of HTML and content management systems like WordPress. In System Application Management, I specialize in software deployment, application integration, and system troubleshooting. I am familiar with database management, automation scripting (PowerShell, Bash), and working with cloud platforms like AWS and Azure. I have a strong focus on improving system performance and ensuring uptime.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Data Entry
    C++
    SQL Programming
    Problem Solving
    Database Management System
    System Deployment
    HTML
    Off-Page SEO
    On-Page SEO
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE A youthful and dynamic individual with expertise in handling paperwork and communications. Familiar with office-based roles, various software programs, and approaches conflicts with a positive attitude. My goal is to leverage my interpersonal skills to support the company's vision and mission
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Sales
    Efficiency Testing
    Critical Thinking Skills
    Technical Support
    Active Listening
    Communication Skills
  • $12 hourly

    • 5.0/5
    • (9 jobs)
    📢️📢️📢️ Welcome to my Upwork profile! 📢️📢️📢️ Happy to announce that I am available again! I am a highly skilled professional in technical and customer support with a wealth of experience spanning over a decade. My dedication to work ethics and consistent attendance sets me apart. Here are the key highlights of what I bring to the table: ⭐️⭐️⭐️⭐️⭐️ Top-rated plus Upwork member: As a top-rated professional, I pride myself on being highly responsive and receiving consistent positive feedback from clients. ⭐️⭐️⭐️⭐️⭐️ NPS performer: Throughout my career, I have consistently achieved outstanding net promoter scores (NPS) in level 2 support roles for prestigious companies like Quickbooks, Sprint, Godaddy, and Heymarvelous. ⭐️⭐️⭐️⭐️⭐️ Web expertise: I possess extensive experience in utilizing various CRMs and addressing web-related issues such as email and DNS problems. I am proficient in a wide range of tools, including JIRA, Zendesk, Intercom, Just Talk, Confluence, QuickBase, LivePerson, LiveChat, Asana, Salesforce Sales Cloud, ServiceNOW, Citrix, Slack, and Ricochet360. Furthermore, during my leisure time, I enjoy indulging my passion for gardening. I specialize in natural soil enhancement and brewing probiotics, adhering to the principles of KNF (Korean Natural Farming). You may often find me not only spending quality time with my children but also happily engaged in digging soil and repurposing various materials to support the growth of my fruit trees.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Satisfaction
    Communication Etiquette
    Jira
    Bug Reports
    Incident Management
    End User Technical Support
    Customer Support
    Customer Service
    WordPress
    Web Hosting
    cPanel
    Technical Support
    Online Chat Support
    Zendesk
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I’m a professional with experience in both Packaged App Development and OSP Design Engineering. I’m currently looking for part-time opportunities where I can apply my skills to help businesses achieve their goals. Packaged App Development Analyst: I specialize in Oracle HCM Cloud (Core HR, Recruiting, Talent Management), helping businesses optimize their HR systems. I have strong skills in SQL/PLSQL and Oracle BI Publisher/ OTBI. OSP Design Engineer: I also have experience in fiber optic network design for FTB and FTTH networks. I’m skilled in AutoCAD, OSP Design and Planning. I’ve worked on both aerial and underground fiber installations, making sure networks are efficient and reliable.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Documentation
    Microsoft Word
    Microsoft Excel
    Time Management
    Project Management
    Problem Solving
    Communications
    Autodesk AutoCAD
    SQL
    Fiber Optics
    Oracle Cloud
    Market Research
    Data Entry
    Virtual Assistance
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I’m Shaira, a dedicated professional specializing in customer support, virtual assistance, and lead generation. With a strong background in problem-solving and communication, I bring exceptional service to every project I handle. Here’s what I do best: ✧ Customer Support Excellence: I provide top-notch assistance to customers, resolving inquiries efficiently and ensuring a positive experience. ✧ Virtual Assistance: From managing schedules and organizing tasks to handling emails and data entry, I keep things running smoothly for busy professionals. ✧ Lead Generation: I excel in identifying and nurturing leads, helping businesses grow by finding the right clients. ✧ Social Media Engagement: I manage accounts, respond to messages, and engage with audiences to boost your online presence. Why work with me? ✧ Proven experience in customer support, inbound and outbound calls, and sales. ✧ Skilled in tools like Google Workspace, MS Office, Apollo, Go High Level, Lemlist, Calendly, and Trello. ✧ Adaptable, reliable, and detail-oriented with a passion for helping businesses thrive.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Sales
    Social Media Management
    Lead Generation
    Administrative Support
    Customer Service
    Virtual Assistance
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I am a Reliable Virtual Assistant and also an Experienced and Well seasoned Customer and Technical Support Advisor. I have been in BPO Industry for more than 7 years Previous work titles incorporates Email/ Chat, Back end, Inbound and Outbound. Calls With my working experience, I am Proficient in providing Great Customer Service Experience and Technical Support that is greatly beneficial for being a Virtual Assistant. I’d like to say thank you for viewing my profile. You may also view my attached portfolio for reference. Feel free to send me a message and let’s discuss How Can my assistance be a Help to you, to your business or your company.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Sales
    Online Chat Support
    Appointment Setting
    Customer Care
    Customer Service
    Virtual Assistance
    Canva
    Microsoft Office
    Data Entry
    Customer Engagement
    Business Process Outsourcing
    Phone Communication
    Technical Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I am seeking a challenging position where I can improve my skills and experience to contribute to company success while continuously expanding my knowledge and capabilities for personal and professional growth.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Service
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