Hire the best Troubleshooting Freelancers in Mandaue City, PH

Check out Troubleshooting Freelancers in Mandaue City, PH with the skills you need for your next job.
  • $7 hourly
    Need an 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏 for the long haul? ⏰ 13 years experience in the Business Process Industry 🏆 Industries: Telecommunications, Higher Education, Travel and Hospitality Management ( flight, hotel, car, vacation, cruise and packages), E-commerce Here's what clients book me for 👇👇👇 💎 𝐓𝐢𝐞𝐫 𝟏 𝐚𝐧𝐝 𝐓𝐢𝐞𝐫 𝟐 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 ✦ Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions. 📋 𝙎𝙠𝙞𝙡𝙡𝙨/𝙏𝙖𝙨𝙠𝙨 ● Accept and handle incoming calls, emails, chats and SMS through CRM. ● Diagnose and configure software which may cause Internet connection problems. ● Troubleshoot Internet connectivity issues and provide resolution to customers. ● Schedules a dispatch for connectivity issues identified to be field related. ● Takes control of repeat callers and ensures escalated issues are addressed and resolved with minimal customer effort. ● Perform callback commitments to customers to ensure Internet connection is stable. ● Responsible for dispatching field technicians for issues identified to be In house related. ● Responsible for contacting Billing and Collections to arrange payment disputes for customers who have long term connectivity issues. ● Reach out to Engineering for consultation and additional troubleshooting steps. 💎 𝐓𝐢𝐞𝐫 𝟐 𝐄𝐦𝐚𝐢𝐥 𝐄𝐬𝐜𝐚𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐏𝐡𝐨𝐧𝐞 & 𝐂𝐡𝐚𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 📋 𝙎𝙠𝙞𝙡𝙡𝙨/𝙏𝙖𝙨𝙠𝙨 ● Takes escalated transactions from Tier 1 support representatives and performs advanced troubleshooting for customers having Email related issues. ● Assists customers in securing their respective email accounts if compromised. ● Lifts Email suspensions due to spam detection and any other violation detected on the system. ● Identify servers causing mail delays and submit trouble tickets to Email Engineers for resolution. ● Submit trouble tickets to Email Engineers for Email issues that are server related. 🛠️ 𝙏𝙊𝙊𝙇𝙎/𝘼𝙋𝙋𝙎 ● Salesforce One CRM ● Siebel ● HubSpot ● Hub Staff ● Dialpad 💎 𝐓𝐢𝐞𝐫 𝟏 𝐓𝐫𝐚𝐯𝐞𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 📋 𝙎𝙠𝙞𝙡𝙡𝙨/𝙏𝙖𝙨𝙠𝙨 ● Arrange travel for business and vacation clients. ● Determine clients' needs and preferences, such as schedules and costs. ● Create bookings and process payments. ● Advise customers about passports, insurance, visas, vaccinations, tours and vehicle hire. ● Inform customers of changes like cancelled flights, delays and reroutes. 🛠️ 𝙏𝙊𝙊𝙇𝙎/𝘼𝙋𝙋𝙎 ● MCV ● Voyager Next ● Amadeus/Global Distribution System ● Softphone 👉 𝙄𝙣 𝙖 𝙣𝙪𝙩𝙨𝙝𝙚𝙡𝙡, 𝙄'𝙢 𝙖 𝙟𝙞𝙡𝙡 𝙤𝙛 𝙢𝙖𝙣𝙮 𝙩𝙧𝙖𝙙𝙚𝙨 𝙬𝙞𝙩𝙝 𝙖 𝙠𝙣𝙖𝙘𝙠 𝙛𝙤𝙧 𝙙𝙚𝙩𝙖𝙞𝙡𝙨 𝙖𝙣𝙙 𝙖 𝙜𝙚𝙣𝙪𝙞𝙣𝙚 𝙥𝙖𝙨𝙨𝙞𝙤𝙣 𝙛𝙤𝙧 𝙬𝙝𝙖𝙩 𝙄 𝙙𝙤. 𝙈𝙮 𝙜𝙤𝙖𝙡? 𝙏𝙤 𝙢𝙖𝙠𝙚 𝙮𝙤𝙪𝙧 𝙡𝙞𝙛𝙚 𝙚𝙖𝙨𝙞𝙚𝙧 𝙖𝙣𝙙 𝙝𝙚𝙡𝙥 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙩𝙝𝙧𝙞𝙫𝙚. Sounds like what you need? 👉 Send me an Upwork message 👉 Click the green Schedule Meeting Button 👉 Choose one for 15 minutes and I'll confirm a timeslot
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    ChatGPT
    DSL Troubleshooting
    Customer Service
    Customer Satisfaction
    Email Outreach
    Online Chat Support
    Smartphone
    Process Development
    Email Marketing Strategy
    Email Support
    Customer Support
    Customer Transaction Email
    Email Communication
    Technical Support
  • $25 hourly
    I'm approaching this industry as a student with a fresh viewpoint, looking for ways to balance the demands of my studies with the need to make some quick cash.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Hardware Troubleshooting
    Canva
    Typing
    Arduino
    Video Editing
    Photo Editing
  • $3 hourly
    My computer literature skills include typing, knowing how to functions like Word Microsoft, or any office duties and I am an enthusiastic, responsible, and independent Person. I have over 3 years of experience in data-related jobs in a private company. I am honest, reliable, fast, and accurate, delivering top-quality data. I believe that quality and customer satisfaction are of the utmost importance.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Typing
    Audio Editing
    Video Editing
    Data Backup
    Data Entry
    Microsoft Office
    Computer
    Literature
  • $3 hourly
    I’ve been working in BPO industry for 2 years and 6 months now. Our assignment was to handle the client's requests. In addition to responding to chats, emails from customers with questions and issues, we also take calls from them. Additionally, we assist clients with order placement and personal information changes, including shipping and billing addresses, card details, and other details. We were also entrusted with extending the billing date and subscription period in order to assist clients in managing their accounts. Overall, we are receiving orders from customers directly.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Problem Solving
    Cultural Adaptation
    Time Management
    Phone Communication
    Technical Support
  • $7 hourly
    Welcome to my profile! Yes, you just found your Virtual Assistant with excellent administrative skills. I take pride in my strong work ethic, self-reliance, interpersonal and organizational skills, dedication to work and keen attention to details. I have over 8 years of experience in Customer Service from famous call center companies. This honed my skills to better understand customer’s need and resolve the issue seamlessly in a timely manner. This, I believe is how you deliver excellent customer satisfaction! I also have managerial experience! I can be your front line customer service support or a manager to support/train your existing team excel and meet client goals. Industry Experience: - Customer Support (Chats, emails and phones) - Experience in different platforms such as Zoho, Zendesk, Shopify, Hubspot and Gmail, etc. - Communication tools such as Slack, Skype, Zoom, Asana, Cliq, Discord, Airtable, Google Chat, Voxer, Twilio, SimpleTexting, etc - Lead Generation tools such as Linkedin, Quickbase, Kennected, Phantombuster, Evaboot, SalesIntel, Expandi, Seamless.AI, Shakr and Kennected, etc If you like what you see, I'm just a message away! Looking forward to adding value to your business and success. Cheers!
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Data Analytics
    Problem Solving
    Product Listings
    Product Sourcing
    Product Research
    Amazon FBA
    Data Entry
    Decision Making
    Quality Assurance
    Administrative Support
    Microsoft Office
    Online Chat Support
    Customer Support
    Team Management
  • $10 hourly
    A highly motivated and driven individual looking to join your organization. My experience with Training and Customer Support experience through technical and customer service voice and non-voice support has built a habit of excellence through the years with a delicate balance of reliably consistent performance and out of the box creative thinking. I aim to secure a role in your organization where I have opportunities to utilize my set of skills, all while expanding that skillset even further in your organization. Have the ability to execute projects and tasks using limited resources. Problem solving, leadership and communication skills, class handling, learning and development facilitation and content developing are some of the qualities developed from my experience as a Trainer, Program Support and other positions.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Customer Service
    Training
  • $7 hourly
    I'm a dedicated and hard-working person who believes in honesty and good working relation. Though I'm new to this sector of job, I have certain qualities which makes me good at my work. I have a total of 10 years experience as a customer service; specifically sales, technical or care representative. I handled voice accounts (both inbound and outbound), chat and even back office support specifically emails. I'm fluent in English Language and capable of completing tasks given to me in a timely manner. I also studied Bachelor of Science in Graphics and Designs which makes skilled in logo making and photo editing. If you hire me, you will get many services at one time investment. My education background and my customer support experience helps me perform well according to my client's expectation.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Real Estate Cold Calling
    Appointment Setting
    Customer Service
    Interpersonal Skills
    Writing
    Communication Strategy
    Technical Support
    Statistical Analysis
    Incident Management
    Fraud Detection
    Microsoft Excel
    Sales
    Email Support
    Sales & Marketing
  • $5 hourly
    About Me An innovative Nursing student and a full time Customer support representative in Concentrix under the Comcast Company, I've been recognized as the top agent for the previous few months for quickly resolving Xfinity customers' concerns, particularly those relating to their email. I'm a quick learner and a diligent worker that constantly strives for advancement through productivity and the acquisition of new abilities. I am seeking for a full time or part time job as a virtual assistant.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Academic Editing
    Technical Support
    Phone Communication
    Instagram Story
    Cold Email
    Appointment Setting
    Canva
    Microsoft Excel
    Microsoft Word
    Microsoft PowerPoint
    Spreadsheet Skills
    Bookkeeping
    Copy & Paste
    Graphic Design
  • $4 hourly
    Sale Specialist/Sale Admin About Me Hi I'm Jeff I am into sales and customer service I love to talk to new people and learn new things by sharing people experience to me, I am a team player. and goes well with other people I am also hard working and easily follow instructions I believe that these are just some of the skills that company may be looking for and these are the important to any job position I also believe that my willingness to learn and dedication to whatever I do will.be a great asset to your company.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Computer Network
    Software
    Administrative Support
    Product Installation Support
    Application Installer
    Data Entry
    Lead Generation
    Sales & Marketing
    Tech & IT
  • $7 hourly
    To obtain a position where I could effectively apply my skills and knowledge I've learned and to give an opportunity to work productively and accurately in your company. I'm a customer service representative and a sales agent that can help you either you’re trying to win work, list your services, or create a new online store, I can help. • Help customers with complaints and questions, give customers information about products and services, take orders, and process requests. • Search and ascertain prospective clients and leads • Understand and learn about products or services • Maintain positive relationship with prospective customers • Provide solutions to align with pain points if the various customers • old call in order to reach out to customers •Achieve sales targets •I dentify buyer persona profile in order to identify KPIs • Maintain client database and records • Consult various teams including sales and marketing to Prepare monthly and weekly reports • Resolve customer complaints and provide solutions via team effort • Keep up to date with the best practices and trends in the industry • Coordinate sales efforts with marketing and company programs • Preparing and giving sales presentations to prospective clients • Negotiating contracts with clients • Manage month-end closing processes • Build strong customer relationships to ensure they are satisfied and long-lasting customers • Receive feedback and work on it to resolve issues • Assist with determining schedule for pricing, quotes and promotions • Pursue new business opportunities
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Email Copywriting
    Bookkeeping
    Customer Development
    Business Process Outsourcing
    Business
    Sales & Marketing
    Customer Experience
    Customer Care
    Customer Analysis
    Market Planning
    Market Analysis
    Email
    Sales
    Customer Service
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job (it’s free)

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Troubleshooting Freelancer near Mandaue City, on Upwork?

You can hire a Troubleshooting Freelancer near Mandaue City, on Upwork in four simple steps:

  • Create a job post tailored to your Troubleshooting Freelancer project scope. We’ll walk you through the process step by step.
  • Browse top Troubleshooting Freelancer talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Troubleshooting Freelancer profiles and interview.
  • Hire the right Troubleshooting Freelancer for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Troubleshooting Freelancer?

Rates charged by Troubleshooting Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Troubleshooting Freelancer near Mandaue City, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Troubleshooting Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Troubleshooting Freelancer team you need to succeed.

Can I hire a Troubleshooting Freelancer near Mandaue City, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Troubleshooting Freelancer proposals within 24 hours of posting a job description.