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Hire the best Troubleshooting Freelancers in Pasig City, PH

Check out Troubleshooting Freelancers in Pasig City, PH with the skills you need for your next job.
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  • $15 hourly
    • 4.6/5
    • (1 job)
    I'm a dedicated and versatile professional with more than 7yrs of experience and a passion for delivering exceptional customer experiences. With my diverse skill set that includes customer service, bilingual proficiency in Spanish and English, sales expertise, and technical support, I bring a unique blend of talents to help businesses thrive in today's competitive market. - Spanish-Bilingual Proficiency: Enables me to connect to both English and Spanish speakers. Also have experience in Spanish Translation to expand audience reach. - Customer Service: Effectively addresses inquiries, resolves issues and ensures seamless customer journey. - Technical Support Expertise: Troubleshoots problems, offers solutions, and guides users through complex processes. - Sales: Identifies sales opportunities, nurtures leads, and closes deals. Feel free to contact me to discuss how I can help you and your business. Looking forward to collaborating with you.
    Featured Skill Troubleshooting
    Technical Support
    Phone Communication
    Microsoft Office
    Sales
    Social Media Engagement
    Outbound Sales
    Customer Service
    Tech & IT
    Spanish
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Experienced Technical Support Representative and Customer Service Professional with a solid 3 years in BPO, specializing in IT troubleshooting, network infrastructure, and healthcare account management, skilled in problem-solving, customer relations, and system administration. Technical Support Representative- Regular April: 14, 2021 – 3 08, 2024 General Customer Care Assisted customers with concerns and questions about their account, devices and services Assisted customers to troubleshoot the phone by master resetting the devices, hard reset, refreshing their network Assisted customers activating new phones or Swap Offer services and products that would benefit the customer in using their phone with T-Mobile Build rapport with tenured customers by acknowledging their loyalty as customers and showing concern for their questions no matter how long they Have been a customer Partnered with upper management to create an unforgettable customer experience, Answer 30-60 inbound calls Assist new customers get acclimated to service with T-Mobile Answer and provide knowledge about their account, plan, device, due date, and monthly charge, addons Offer additional services that would add to their use and enjoyment of T-Mobile services and devices Build rapport with new customers by making their transition to T-mobile as easy as possible while making them feel like family ResultsCX Regular April: 1, 2024 – Present US HealthCare – Customer Service Managed patient accounts, including billing and collections, Answer 30-60 inbound calls Card activation Verified insurance coverage and benefits Processed payments, refunds, and adjustments Build rapport with new customers by easy as possible while making them feel like family Handled patient inquiries and disputes Placing Order Adhered to HIPAA regulations and maintained patient confidentiality Maintained detailed records of patient accounts and payment history Collaborated with medical billing and coding teams to ensure accurate and compliant billing practices Utilized electronic health record systems to update patient information and billing codes Worked with third-party payers to verify insurance coverage and process claims Communicated with healthcare providers to obtain necessary documentation for billing purposes. Internship (January 16, 2018 – April 25, 2018) Attended to maintain Network Infrastructure and troubleshooting. Test, configure and set up client-server and workstations. Promptly resolve any network and workstation issues remotely and onsite. Attended and supported network devices including switches, routers, wireless access points, acceleration appliances, firewalls, VPN infrastructure, and ISP and service provider connections. Attended and troubleshoot LAN and WAN, implementing LAN for various customers, installing and troubleshooting internet services. Golden Bee Food House, Inc. Tech. Support: January 6, 2015 – Feb 30, 2016 Configure and set up desktop and workstations Resolve any desktop and workstation issues remotely and onsite. Promptly resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, and more. Troubleshooting of LAN and WAN.
    Featured Skill Troubleshooting
    Hardware Troubleshooting
    Devolutions Remote Desktop Manager
    Computer Hardware
    Cisco Router
    Google Sheets
    LANDesk
    Customer Satisfaction
    DSL Troubleshooting
    Customer Support
  • $10 hourly
    • 0.0/5
    • (5 jobs)
    Are you looking for someone who's loyal, reliable and can get things done without giving you a headache? Then, you don't have to look anywhere else! My name is Danielle and I have worked for several BPO companies here in the Philippines as a Campaign Manager, Quality Assurance Specialist, Non-Voice Agent, Back-office Support, Data Entry Specialist and Medical e-Filer. As an Appointment Setter, I have worked for US companies (B2C) who specialize in Tax Resolution, Health Insurance, Final Expense/Life Insurance, Car Warranty/Insurance and Solar. Here are the list of skills I can serve you: - Customer Service Support - Appointment Setting - People Management - Detailed Reports - Call Listening - eHR/ECW - Filing records remotely/organization skills - Microsoft Excel - Google Suite - Slack, Zendesk, SalesForce, Telegram, Task, Zoom/Zoom Phone, Teams, Genesys, Zoho - Great Communication Skills - Attention to Detail - Flexible - Quick Learner - Time Management and Prioritization Skills - Team Player - Active listening I bring all my experiences to the table and continue to challenge myself in order to improve professionally and as a person. I am highly trainable and a fast learner so I can definitely help you out with your project! Leave me a message with a bit of information about your company and the job description and if it seems that we're a good fit, then I am open to discuss the project over the phone. Best, Danielle
    Featured Skill Troubleshooting
    Telemarketing
    Cold Calling
    Appointment Setting
    Customer Service
    Management Skills
    General Transcription
    In-App Support
    Data Entry
  • $5 hourly
    • 5.0/5
    • (4 jobs)
    Worked with big outsourcing companies for about 5 years now. Fluent in English language, can multitask, experienced with voice, chat and email support.
    Featured Skill Troubleshooting
    Typing
    Customer Service
    Data Entry
    Customer Support Plugin
    Technical Support
    Email Communication
    Hardware Troubleshooting
    DSL Troubleshooting
    Email Support
    English
    Online Chat Support
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    Hi! My experience in the BPO industry has significantly sharpened my leadership and people management abilities. A year after my promotion to Engagement Specialist, I had the opportunity to boost my creativity by editing campaign ads and creating video presentations for events. On top of that, I’ve been growing my career as a social media influencer since 2020, collaborating with incredible brands as a content creator. Helping businesses grow is my true passion, and I’d be thrilled to assist you with that!
    Featured Skill Troubleshooting
    Personal Budgeting
    People
    Logo Design
    Graphic Design
    Writing
    Creative Writing
    Video Editing
    Editing & Proofreading
    People Management
    Photo Editing
    Management Skills
    Customer Service
    Budget Proposal
    Business Management
    Presentation Design
    Business Presentation
  • $15 hourly
    • 0.0/5
    • (1 job)
    As an awesome business professional with 8 years of experience, I have developed a strategic and analytical approach to leadership, a commitment to achieving results, and fluent in English, which enhances my communication skills in diverse professional environments. My Core Values Commitment | Hunger for Learning | Resilient Leadership | Intentional Excellence | Tenacious Faith CAREER HIGHLIGHTS Professional Experience: - Executive Legal Assistant - 1 year Admin Manager - 3 and a half years Technical Support - 2 years Customer Support - 4 months Sales Representative - 5 months Accounting Assistant Achievements and Certificates: - National Certificate II - Computer Hardware Servicing - National Certificate III - Bookkeeping - Front End Web Development Certificate - Data Analytics Certificate - GoHighLevel I'll give you peace of mind by just being reliable and very dependable. Lastly, I'll make sure to be an excellent addition to your team. ---------------------------------------------------------------------------------------------------------------- My skills: *Fluent in both written and spoken English (C1 CEFR Rating) * Outstanding Customer Service * Attention to Detail * Organized * Great Communication * Excellent Written and Verbal Communication Skills * Flexible * Quick Learner * Problem Solver * Proficient with Wix and Godaddy * Familiar with Microsoft Office Suite * Familiar with Canva * Familiar with G Suite * Familiar with Slack and Zoom * Accustomed to working with deadlines * Balances Multiple projects * Interpreting input from multiple sources * Team Player * Web Research *Tech-savvy *GoHighLevel *Litigation Support (Westlaw) *Docket & Case Tracking *Legal Database Management *Salesforce ----------------------------------------------------------------------------------------------------------------- 1. English Test - My level is C1 (advanced) 2. DISC RESULTS FOR Kurt Victoria You demonstrate extremely high attention to detail as you strive for perfection. You strive to make things as high-quality as possible and may be disappointed when things turn out just "pretty good." Few people on the team have the ability to attend to details and to follow through the way you do. You are very conscientious and attentive to follow through in working on detailed projects and complex assignments. Others on the team can depend on you and the efforts you provide to make the project a success. Some on the team may not realize all of the work you have done, and all the thought you have given to the project, because much of it might have been done behind the scenes. To maintain your own sense of accomplishment, be certain that others on the team know what you're doing for them in the background. Your modesty may make this a challenge, but you should always find a time and place to make sure your efforts are being recognized. You take calculated, educated risks only after a thoughtful analysis of the facts and data, and after you have examined all options and potential outcomes. This is a strength. However, when the team has a deadline, you could be perceived as a bottleneck to the process. Not maliciously, but because you want to analyze the facts and data and determine all possible outcomes as a result of a decision. Be aware of this, and be prepared to abbreviate the analysis a bit when the clock is ticking. 3. Internet speed - 600 mbps download, 550 mbps for upload 4. Desktop, i7 3rd Gen, Windows 10, 8GB RAM, Jabra headset, Webcam
    Featured Skill Troubleshooting
    Litigation
    Executive Support
    Legal Assistance
    Critical Thinking Skills
    Email Support
    Computer Skills
    Administrative Support
    Problem Solving
    Leadership Skills
    Technical Project Management
    Email
    DNS
    Technical Support
    Customer Service
  • $6 hourly
    • 2.8/5
    • (0 jobs)
    P ROFILE Reliable, multi-tasking, and hardworking individual with two years of experience as a Colletion Specialist and Customer Service Representative, seeking a responsible role in a reputable organization to leverage my skills for the growth of the organization as well as to enrich my knowledge about innovative trends in the Technology and Business Sector.
    Featured Skill Troubleshooting
    Customer Support
    Cold Calling
    Phone Communication
    Outbound Call
    Creative Writing
    Accounts Receivable
    Customer Service
    Inbound Inquiry
  • $18 hourly
    • 5.0/5
    • (1 job)
    I am a seasoned IT professional with a wealth of experience as a senior consultant specializing in cross-platform technologies. With a deep understanding of operating systems like Windows, macOS, Linux, and mobile platforms, they excel in tackling complex technical challenges and devising innovative solutions that seamlessly integrate across different systems. My strong problem-solving skills and strategic thinking make me invaluable in overcoming many IT related objectives. In addition to my technical expertise, I possesses excellent communication and client management skills. I am adept at conveying complex technical concepts to both technical and non-technical stakeholders, ensuring clear understanding and alignment with client objectives. My ability to build and maintain strong client relationships allows me to understand client needs and deliver tailored solutions. I am also highly skilled in project management and team leadership. I can effectively manage IT projects from inception to completion, ensuring timely delivery and budget adherence. With a focus on strategic planning and risk management, I am well-equipped to identify opportunities for growth and innovation while mitigating potential risks associated with IT projects and operations.
    Featured Skill Troubleshooting
    WordPress Consultation
    WordPress Development
    Linux System Administration
    Windows Administration
    Office 365
    Remote IT Management
    Server & Virtualization Software
    Disaster Recovery
    System Monitoring
    Security Management
    Server Administration
    macOS
    Microsoft Active Directory
    IT Support
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Hi! I'm an Optometrist by profession, currently looking for a side hustle. As someone who is highly organized and detail-oriented (I'm an OC type), I take pride in keeping everything well-structured. I excel at organizing and would love to help with proper scheduling and task management. Skilled in Excel, Word, and PowerPoint Quick to learn and able to follow instructions with ease Efficient and capable of completing tasks ahead of deadlines
    Featured Skill Troubleshooting
    Basic
    Patient Care
    General Transcription
    Data Collection
    Healthcare
    Health
    Optical Reader
    Healthcare Management
    Appointment Scheduling
    Organizer
    Organize & Tag Files
    Autoencoder
    First Aid
  • $5 hourly
    • 0.0/5
    • (4 jobs)
    Looking for a professional freelancer to help you with day-to-day tasks? Look no further! I am a highly experienced individual with exceptional skills in customer service, handling both inbound and outbound calls. Additionally, I excel in administrative tasks such as calendar management, email management, data management, and people management, all while demonstrating effective presentation skills. With over five years of experience in a corporate setting, here are the tasks I can accomplish for you: • Administrative tasks • Image Editing • Email Management • Calendar Management • People Management • Customer Service • Excellent Phone Communication • Selling and Upselling • Data Management • Research and Evaluation • Copywriting • Content writing and proofreading Having completed these tasks over the past years, I have become proficient in using various applications, tools, and platforms: • Spreadsheets • Google Chrome, Mozilla Firefox and MS Edge • Canva • Trello • CapCut • Meta Business Suite • Adobe Photoshop • MS power point & slides • Google Calendar • Slack • MS outlook and Gmail • Facebook, Instagram, TikTok, Twitter, Pinterest, YouTube and Linked • Grammarly • Salesforce • Grammarly • ChatGPT I pride myself on being consistently responsive and professional in every project or account I take on. I am efficient and driven to deliver high-quality work before the deadline. I always encourage open communication and welcome constructive criticism. Let's chat to discuss more details about your project.
    Featured Skill Troubleshooting
    Presentations
    Microsoft Office
    Research & Strategy
    Google Calendar
    Email Management
    Copywriting
    Leadership Skills
    Upselling
    ICD Coding
    Appointment Scheduling
    Recruiting
    Phone Communication
    Community Management
    Customer Service
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVE: To impart my knowledge and skill in company's progress. seeking a challenging role in a dynamic organization” don’t tell employers anything specific about your goals or skills.
    Featured Skill Troubleshooting
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I am Ralph, a graduate of Bachelor of Science in Computer Engineering at EARIST Manila. Currently, I am working as an IT Specialist at dotPH Domains, Inc. I am experienced in Adobe Photoshop, Premiere Pro for photography and videography.
    Featured Skill Troubleshooting
    IT Support
    Helpdesk
    DNS
    Domain Name
    Google Workspace Administration
    Microsoft Outlook
    cPanel
    Hardware Troubleshooting
    Software Maintenance
    Technical Support
    Customer Service
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    As an experienced IT specialist, I am dedicated to leveraging my technical expertise to drive innovative solutions and streamline processes. I specialize in troubleshooting systems, managing IT infrastructure, and ensuring seamless software and hardware operations. Whether working with businesses or individuals, my focus is always on delivering secure, efficient, and scalable IT solutions.
    Featured Skill Troubleshooting
    System Configuration
    Microsoft Windows
    Microsoft Active Directory
    Adobe Photoshop
    Microsoft Outlook
    Microsoft PowerPoint
    Office 365
    Microsoft Word
    Microsoft Excel
    Hardware Troubleshooting
    Computer Network
    Information Security
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVES Results-driven IT Support professional with a proven track record in user support, technical troubleshooting, and maintaining network and system operations. Seeking to transition into a System Administrator role where I can leverage my hands-on experience, strong communication skills, and proactive problem-solving approach to optimize system performance, enhance user experience, and contribute to the stability and efficiency of IT infrastructure.
    Featured Skill Troubleshooting
    Software Testing
    Remote Connection Support
    Tech & IT
    Computer Network
    Network Engineering
    Information Security
    Compliance
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    • Documented thoroughly all incidents in ServiceNow. Relate, link, and assign incidents to the appropriate teams and escalate systemic issues when needed. • Handling Bitlocker issue. • Performs password resets, break fix, printer support, VPN troubleshooting. • Handling issue with Citrix and VDI. • Handling Windows Hello and All-in-one PC troubleshooting and MAC. • Handling both account related issues for consumer and internal employees. • Handling escalations coming from level 1 agent • Familiar with creating health check or business impacting call • Providing coaching and guidance with proper troubleshooting and triage. • Providing refresher for calibration. Vmware Specialist • Familiar with Vsphere and App Stack • As part of the resolver team I am responsible for unresolved issues for VDI coming from Tier2. • Familiar with FSlogix and Writestack.
    Featured Skill Troubleshooting
    Communication Etiquette
    VPN
    Customer Support
    Ticketing System
    VoIP
    Joomla
    WordPress
    VMware Administration
    Microsoft Excel
    Helpdesk
    InvGate Service Desk
    VMware vSphere
    Microsoft Azure
  • $11 hourly
    • 0.0/5
    • (0 jobs)
    Dedicated IT professional with a strong technical background, proven leadership in project management, and a commitment to delivering innovative solutions. Excels in both individual contributions and collaborative teamwork. Demonstrated ability to drive project success through strategic planning, technical expertise, and a proactive problem-solving approach. Committed to staying at the forefront of technology trends to deliver cutting-edge solutions. Bachelor of Science in Computer Science Pamantasan Ng Lungsod Nang Pasig , Graduated in 2017 Skills and Strengths: Cloud Computing: Proficient in deploying and managing applications on cloud platforms, including AWS and Azure. Cybersecurity: Knowledgeable in implementing security best practices, conducting vulnerability assessments, and ensuring data integrity. Project Management: Adept at leading cross-functional teams, managing project timelines, and delivering solutions within budget. Certifications: Computer Hardware Basics - Cisco Operating Systems Basics - Cisco Fortinet Network Security Expert Level 3: Certified Associate - Fortinet Fortinet Network Security Expert Level 2: Certified Associate - Fortinet Fortinet Network Security Expert Level 1: Certified Associate NSE1 - Fortinet Trello Fundamentals Badge - Atlassian Managing a Board in Trello Badge - Atlassian Introduction to ITSM - Atlassian How to Build Strategic Guidance Badge - Atlassian Configuring a workspace in Trello Badge - Atlassian Jira Service Management Fundamentals - Atlassian Jira Fundamentals - Atlassian confluence fundamentals - Atlassian
    Featured Skill Troubleshooting
    Freshdesk
    End User Technical Support
    Transaction Data Entry
    Spreadsheet Skills
    Customer Support
    Email Communication
    Ticketing System
    Zendesk
    Data Entry
    In-App Support
    Data Analysis
    Information Technology
    Phone Communication
    Helpdesk
  • $7 hourly
    • 0.0/5
    • (2 jobs)
    I have 10 years of customer service experience focused on technical support, HTML and CSS, appointment setting, insurance verification for Humana, Google Workspace, and Excel expertise. As a technical support representative, I helped customers troubleshoot and resolve a variety of technical issues, such as computer problems, software issues, and network connectivity issues. I was able to resolve most issues quickly and efficiently, and I was always willing to go the extra mile to help customers. As an appointment setter, I was able to efficiently schedule appointments with customers for a variety of services. I was always able to meet my daily and weekly goals, and I consistently received positive feedback from customers for my professionalism and efficiency. As an insurance verification representative, I was able to accurately and efficiently verify Humana insurance eligibility and benefits for customers. I was always up-to-date on Humana's policies and procedures, and I was able to provide customers with the information they needed in a clear and concise manner. I am confident that my skills and experience would be a valuable asset to any organization. I am a hard worker and I am always willing to go the extra mile to help customers.
    Featured Skill Troubleshooting
    Communication Etiquette
    CSS
    HTML
    Customer Support
    Online Chat Support
    Email Support
    End User Technical Support
    Bug Reports
    Incident Management
    Customer Feedback Documentation
    Customer Satisfaction
    Virtual Assistance
  • $7 hourly
    • 2.4/5
    • (1 job)
    Hi, I'm Dhan Michael Nadate. I am seeking a dynamic company where I can leverage my skills to provide exceptional service, enhance customer satisfaction, and make meaningful contributions. I am eager to apply my expertise to help your organization thrive and retain valuable customers. - Sales Associate Strengths: Customer-focused, sales-driven, and knowledgeable about products. Skills: Effective communication, customer service, sales techniques, and adaptability. - IT Specialist Strengths: Technically proficient, strong problem-solving skills, and cybersecurity awareness. Skills: Hardware/software troubleshooting, user support, attention to detail, and analytical thinking. - Administrative Specialist Strengths: Highly organized, efficient, and skilled in coordination. Skills: Office software proficiency, multitasking, strong communication, and attention to detail. - Data Entry Strengths: Accurate, efficient, and committed to data integrity. Skills: Fast typing, attention to detail, proficiency with data tools, and strong organizational skills. Thank you!
    Featured Skill Troubleshooting
    Quality of Service
    Quality Control
    Typing
    Time Management
    Microsoft Office
    Multitasking
    Organize & Tag Files
    Documentation
    System Configuration
    Cybersecurity Management
    Technical Support
    Problem Solving
    Communications
    Customer Service
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Seeking a Challenging career with a progressive organisation that can benefit from my technical skills and abilities in the field of Computer Engineering.
    Featured Skill Troubleshooting
    Microsoft Office
    Computer
    Computer Hardware
    Hardware Troubleshooting
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    6 years in Apple Reseller Philippines at PowerMac center Inc,. as a Mac expert, customer service support,Hardware and software troubleshooting, as a team leader to member of the company.
    Featured Skill Troubleshooting
    Sales
    Technical Project Management
    Technical Support
    Customer Service
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I'm a skilled IT professional with extensive experience in Service Desk and Technical Support roles. Currently working as a Systems Engineer (Helpdesk Technician L2) at Tata Consultancy Services, he has a strong background in troubleshooting, IT infrastructure, and customer support. With previous roles at Concentrix, Asian Development Bank, and Convergys, he has developed expertise in ServiceNow, Active Directory, Citrix, MS 365, Azure, and various remote support tools. Ishmael holds a Bachelor of Science in Computer Engineering and is committed to delivering efficient IT solutions and excellent user support.
    Featured Skill Troubleshooting
    Network Access Control
    ServiceNow
    Printer
    Microsoft Active Directory
    Office 365
    Hardware Troubleshooting
    Information Technology Strategy
  • $3 hourly
    • 0.0/5
    • (0 jobs)
    Technical support system analyst / customer service Information technology / Data encoder / sales specialist
    Featured Skill Troubleshooting
    Email Support
    Online Chat Support
    Customer Service
    System Analysis
    Technical Analysis
    Sales Operations
    Technical Support
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