Hire the best Troubleshooting Freelancers in Santa Rosa, PH
Check out Troubleshooting Freelancers in Santa Rosa, PH with the skills you need for your next job.
- $12 hourly
- 5.0/5
- (5 jobs)
Are you looking for someone with: 🏆 Over 10 years of experience in Customer Service and Tech Support ⏰ 3,000+ hours of successful projects on UpWork ⭐️ Consistently earned 5-star reviews for exceptional service ✅ Flexibility to work in any time zone 🧠 A multi-skilled, adaptable professional who is easy to collaborate with? Look no more! I am a results-driven professional with relevant experience in data analytics and extensive experience in tech support and customer service. Proven track record in resolving technical issues with strong communication, organization, and analytical problem-solving skills. Experienced in managing spreadsheets for RMA and business reports, including updating and migrating product and inventory data, sales history, and customer information. Demonstrated capability as a Junior RTA, focusing on SLA adherence, tracking agent performance metrics, and generating performance reports. Passionate about leveraging my diverse background, I am transitioning into data analytics to contribute effectively with a blend of technical expertise, customer-focused solutions, and analytical thinking. I apply my proficiency in Google Sheets, Excel, R, Python, SQL, and Tableau to drive data-driven decision-making and insights. At Hana Florist POS, I supported florists with order management and POS system usage, troubleshooting technical issues with computers, modems, printers, and cash registers remotely. I reviewed and interpreted sales, deliveries, customer orders, and accounting reports and assisted in updating and migrating data to ensure accuracy and streamline operations. Previously, at Robot My Life, I provided exceptional support for home robotics products, handling product inquiries, resolving technical issues, and assisting with installations. I also managed RMA records, ensuring efficient tracking and processing of returned items. At Concentrix, I excelled in troubleshooting technical issues for smartphones and smart home devices, maintaining high customer satisfaction. I also gained experience as a Junior Real-Time Analyst, assisting with workforce operations, ensuring SLA adherence, tracking agent performance metrics, and generating data analysis reports. These experiences have equipped me with a solid skill set in technical troubleshooting, customer support, and data analysis, laying a strong foundation for my transition into a data analyst role.
Troubleshooting
Email SupportOnline Chat SupportPhone SupportKaggleCustomer SupportRemote Connection SupportTechnical SupportSpreadsheet SkillsTableauSQLPythonBigQueryRData Analytics - $7 hourly
- 5.0/5
- (2 jobs)
𝘏𝘦𝘭𝘭𝘰! 👋 I’m 𝐉𝐚𝐧𝐢𝐧𝐞, your go-to expert for all things technical support and digital marketing. With a robust educational background in Computer Science and years of hands-on experience in tech support roles, I bring a blend of technical proficiency and customer care excellence to every project. I thrive in dynamic environments, quickly adapting to new technologies and efficiently managing multiple tasks. Whether you're looking for someone to manage your digital campaigns, optimize your content, or provide stellar customer support, I'm here to help you succeed with both skill and a smile! 🌟 𝘏𝘦𝘳𝘦 𝘢𝘳𝘦 𝘵𝘩𝘦 𝘴𝘬𝘪𝘭𝘭𝘴 𝘢𝘯𝘥 𝘵𝘰𝘰𝘭𝘴 𝘐 𝘣𝘳𝘪𝘯𝘨 𝘵𝘰 𝘺𝘰𝘶𝘳 𝘵𝘦𝘢𝘮: 🖥️ 𝐓𝐞𝐜𝐡 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: I excel in troubleshooting, network diagnostics, and resolving user issues. 🎨 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐓𝐨𝐨𝐥𝐬: Proficient in Canva, FB Ads, Meta Business Suite, and more. 📈 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Organized and efficient in using Trello and Click Up. 📧 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: From email management to customer service, I ensure clarity and satisfaction. 📅 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠: Skilled in calendar management to keep your deadlines on track. 🔄 𝐌𝐮𝐥𝐭𝐢𝐭𝐚𝐬𝐤𝐢𝐧𝐠 𝗪𝐢𝐳𝐚𝐫𝐝: I handle multiple tasks with ease, ensuring high productivity and quality. My goal is to provide solutions that not only meet your needs but also exceed your expectations. I'm eager to bring my energy and expertise to your projects, ensuring everything runs smoothly and efficiently. Let's connect and see how I can make your business operations seamless and stress-free! Ready to enhance your team with a dependable and proactive partner? Let’s chat! 🚀
Troubleshooting
Computer HardwareMicrosoft TeamsChatGPTData EntryMicrosoft PowerPointMicrosoft WordMicrosoft ExcelGoogle WorkspaceClickUpCanvaPhone CommunicationTechnical SupportCustomer ServiceVirtual Assistance - $7 hourly
- 0.0/5
- (1 job)
A passionate IT Professional with over 8 years of working experience as Desktop Support. Extremely organized and can absolutely deliver the best work you are looking for. Skillful enough to work as virtual assistant, technical support and customer service representative. ❗❗ KEY COMPETENCIES ❗❗ ➣ Exemplary Customer Service & Troubleshooting Skills ➣ Excellent Communication Skills (oral and written) ➣ Active Directory ➣ Windows 7 / Windows 10 ➣ Mobile Device Management/ Microsoft Intune ➣ McAfee EPO ➣ Microsoft Exchange ➣ Microsoft Office 2010/ 365 ➣ RSA Authentication Manager ➣ Virtualization (VMware\Citrix) ➣ Basic Networking understanding (TCP/IP) ➣ ServiceNow ➣ Virtual Private Network
Troubleshooting
Technical SupportHelpdeskCustomer ServiceMultitaskingMicrosoft OfficeVPNDesktop SupportMicrosoft Active DirectoryServiceNow - $20 hourly
- 4.4/5
- (4 jobs)
I have been working as an IT Consultant for MSP companies, catering to small and medium-sized businesses, helping them with their IT environment, while they focus on their careers. Skills: - hardware and software troubleshooting - supports computer networking (TCP/IP, LAN, WAN, etc) - manage firewall - build, configure systems that runs on Windows, Mac or Linux - administer Active Directory, O365, GSuite, etc - technical writing Let me know how I may help your business! :)
Troubleshooting
FirewallServer AdministrationMicrosoft Windows PowerShellNetwork AdministrationEmail SecurityITILGoogle Workspace AdministrationWindows AdministrationMicrosoft Hyper-V ServerData BackupVirtualizationMicrosoft AzureTechnical Writing - $10 hourly
- 0.0/5
- (0 jobs)
I've been in the BPO Industry for 6 years, and I have been working with different companies. I've worked as a chat and email support with Google and Turo. I was in a Telco and Healthcare account. I have learned a lot and gained expertise to be flexible in all fields in the BPO industry. In troubleshooting, tech support, telco, account management, logistics, and ticket/email management. I have been a social media manager, creating accounts in threads and Instagram for a content creator/model. I know how to create accounts from scratch and post content (pictures, carousels, stories, and reels) with captions. I also managed their interaction such as reactions and comments. I also have experience in Facebook ads, and making reels/short videos. Aside from that, I managed a coffee/milk tea shop and a beauty/cosmetic shop locally to help them grow their social media and generate sales in their physical store. I also have TikTok Ads Experience, and in making TikTok Business Accounts. I've used Linken Sphere and Vision. I have also handled a Shopee account, Lazada, and a UPS account.
Troubleshooting
Virtual AssistanceSocial Media ManagementCanvaTime ManagementCustomer SupportCommunication EtiquetteOnline Chat SupportTechnical SupportEmail SupportOrder Tracking - $10 hourly
- 0.0/5
- (0 jobs)
I'm a technical support specialist with experience in troubleshooting technologies in a Telecommunication Company for 6 years now. I'm endowed with customer service and sales background.
Troubleshooting
Sales OperationsVirtual AssistanceMobile AppComputer SkillsAdobe PhotoshopCustomer ServiceTechnical Project ManagementPhone CommunicationTech & ITTechnical Support Want to browse more freelancers?
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