Hire the best Typists in Portmore, JM
Check out Typists in Portmore, JM with the skills you need for your next job.
- $16 hourly
- 4.1/5
- (6 jobs)
I have been doing customer service for... well, years. As a seasoned and dedicated professional, I am confident that I can become an immediate asset to your team. I am a versatile and extremely driven individual, with a clear goal to succeed. I am always energetic and eager to learn new skills, I am flexible, reliable and possess excellent time keeping skills. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Highlights of my experience include the following: Scheduling, greeting customers in fast-paced areas, answering phones, taking messages, transferring calls, resolving issues/complaints, filing, data entry, etc. Demonstrating proficiency in Microsoft Word, Excel, Spreadsheet, and Outlook. I excel at providing excellent communication and first-hand experience with customer challenges, so I use innovative approaches to problem-solving. I am always highly enthused about my work and the tasks ahead.Typing
Customer ServiceOnline Chat SupportOffice AdministrationInventory ManagementShift SchedulingEmail CommunicationData EntryMicrosoft Office - $20 hourly
- 5.0/5
- (12 jobs)
My name is Gabrielle. I am currently an Administrative Assistant at the Ministry of Labor and Social Security. While there, I have exercised my skills in attentive and accurate listening, typing, taking meeting notes etc. With those skills, I am very qualified to be a transcriptionist, proofreader and editor. I am able to transcribe interviews, podcasts, meetings, audio and video tapes. My aim is to provide my clients with exceptional service that will also advance me further in experience and knowledge.Typing
Spreadsheet SoftwareClerical ProceduresDatabaseContent EditingAdministrative SupportProofreadingCompany ResearchMeeting NotesEnglishData EntryMicrosoft Office - $17 hourly
- 5.0/5
- (18 jobs)
MY WORK SPEAKS FOR ITSELF!!! I am an established Account Manager with nothing but exceptional results I am a trained Acquisitions Specialist, a super talented acquisition specialist, a Lead Generator and expert appointment setter. I have experience in the fields of real estate by means of cold calling as well as closing leads for contracts. I am an expert on the phone in any circumstance. I am experienced using various software. I will accurately transcribe any and all your files with 100% precision. I will provide the highest quality of cold calls of any nature or volume. I am a Customer Service superstar with over 8 years experience. I am a data entry engine. I will convert and provide any video from any source that you choose. (Eg) youtube. Also an EXPERT in translation of text. My work speaks for itself!Typing
Email MarketingOutbound SalesConvertKitB2C MarketingLead GenerationLead NurturingReal EstateCold CallingList BuildingData EntryTranslation - $10 hourly
- 5.0/5
- (48 jobs)
Hello, thank you for taking the time to visit my profile! 🏆100% Client would recommend me to their friends and colleagues 🏆100% Repeat Client/ Long term client 🏆 Completed 40+ projects mainly in Web Research, Lead generation, Data Entry, Contact Search I am detail oriented, adaptable and reliable. My aim is to provide satisfactory service in a timely fashion. I am skilled and experienced in •Microsoft Word , •Data Entry , •Spreadsheet, •Web Research, Services | Offered: ✔ Lead Generation services ( B2B Lead Generation etc.) ✔ Admin Support ( LinkedIn profile updates, Virtual Assistant, Data Entry, Data Collection) ✔ Online Research services ( Web Research, Contact Search, Email research, LinkedIn etc.) Take the precious time you need to manage your business, leave the web research and data gathering to me. Contact me now and I'll get back to you ASAP Talk to you soon! -Courtney Admin support/ Web ReseacherTyping
Information TechnologyMicrosoft WordMicrosoft ExcelData Entry - $7 hourly
- 0.0/5
- (0 jobs)
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Resourceful Sales Agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth.Typing
Technical Project ManagementCustomer SupportComputer SkillsComputer BasicsComputer HardwareSalesIT SupportCommunicationsCustomer ServiceData Entry - $8 hourly
- 0.0/5
- (0 jobs)
Experienced professional with a diverse skill set spanning customer service, sales, financing, fraud prevention, and health insurance. With a background in customer-centric roles, I excel in building relationships, understanding client needs, and delivering exceptional service. My sales expertise enables me to effectively communicate product benefits and close deals, while my knowledge of financing ensures seamless transactions. Adept at identifying and mitigating fraud risks, I prioritize security and integrity in all interactions. Additionally, my understanding of health insurance empowers me to guide clients through complex coverage options with clarity and empathy. With a passion for helping others and a track record of success across multiple industries, I bring a unique blend of skills and expertise to every role.Typing
BeautyChat & Messaging SoftwareFront DeskTechnical SupportB2B MarketingSalesHealthInsuranceFinanceFinTechOutbound CallOutbound SalesCustomer CareInbound Marketing - $6 hourly
- 0.0/5
- (0 jobs)
I am a dedicated customer service professional with experience in remote support and client relations. With a background in handling reservations, technical troubleshooting, and account management, they have worked with companies such as Airbnb and Astound Broadband. Proficient in CRM software and Microsoft Office Suite, they excel in communication, time management, and problem-solving. Their education at The Cedar Grove Academy provided a strong foundation in English, Mathematics, and Information Technology and is currently attendng university studying psychology n the faculty of Social Sciences . Passionate about delivering excellent customer experiences, they strive to enhance customer satisfaction and contribute to business success.Typing
Chat & Messaging SoftwareEmail SupportB2B MarketingPhone CommunicationCustomer Service - $40 hourly
- 0.0/5
- (0 jobs)
I am a trained customer service representative who is always professional, calm and empathetic in handling customer concerns and queries. Regardless of how difficult someone may come off I'm dedicated to finding the closest solution for them.Typing
SalesCreative WritingDesign EnhancementData CleaningData EntryPhone CommunicationCustomer Service - $20 hourly
- 0.0/5
- (0 jobs)
Strategic and results-d riven HR professional with a focus on improving organizational efficiency through d ata-informed d ecision-making. Skilled in d eveloping and implementing talent strategies that enhance employee engagement, d evelopment, and retention. Strong communicator with a collaborative mind set and a commitment to continuous improvement and HR best practices.Typing
CoachingBusiness CoachingContinuing Professional DevelopmentHR & Business ServicesCritical Thinking SkillsWriting CritiqueBusiness ManagementCustomer Service TrainingMicrosoft AccessCommunication SkillsRecruiting - $15 hourly
- 0.0/5
- (1 job)
With a dynamic skill set encompassing chat support, Microsoft Office proficiency, administrative support, and adept proofreading abilities, I bring a wealth of expertise to any role. My fluent English skills, coupled with a knack for phone support and sales, make me a versatile asset. I am well-versed in Adobe Acrobat and possess a solid foundation in computer basics and technical support. Drawing from two years as a personal injury case manager for a law firm and several years of customer engagement, I offer a unique blend of customer service excellence, slack and sales force experience. Demonstrating exceptional typing speed and accuracy, I thrive in fast-paced environments. Known for my dedication to exceeding expectations, I work diligently, ensuring tasks are completed promptly. My commitment to independent work is complemented by strong team collaboration. A quick learner with an unwavering passion for customer and colleague satisfaction, I am adept at multitasking, conflict resolution, and effective time management. I bring a friendly, engaging demeanor, soft skills, and a creative touch to problem-solving. My trustworthy nature, coupled with a love for networking, makes me an invaluable addition to any team. Eager to contribute to company success, I am a detail-oriented, attentive professional who thrives on continuous learning and adaptability.Typing
Customer SatisfactionComputer BasicsAdobe AcrobatMicrosoft OfficeProofreadingSalesforceSalesTechnical SupportAdministrative SupportWord ProcessingEmail SupportEnglishPhone SupportOnline Chat Support - $15 hourly
- 5.0/5
- (2 jobs)
With every successful business, there is always an effective Administrative Administrator who works assiduously to make things possible. If you are searching for a dedicated client who is well-organized and knowledgeable about delivering quality work within a desired time frame, look no further. I believe in proper organisation and structure and have been proven to offer quality services both virtually and in person. With over thirteen (13) years of experience in the field, I bring an extensive amount of skills to the table. My key skills and expertise are listed but not limited to. Email Communication: I tend to stand out in managing email communications and ensuring that timely follow-ups are done if a response is not given. Calendar and Schedule Management: I am effective in coordinating meetings, and events for executives or team members. This involves scheduling, rescheduling, and sending reminders to ensure that important members are present. Document Preparation and Management: I am skilled in creating and formatting documents such as reports, presentations, spreadsheets, and memos. Additionally, organizing and maintaining electronic filing systems to ensure that information is organized and structured and also easy retrieval of documents when needed. Data Entry and Record Keeping: Inputting, updating, and maintaining accurate records, databases, and spreadsheets. This may involve tasks such as entering customer information, inventory data, financial transactions or any other data needed to be entered. Administrative Project Support/Web Research: With a keen eye for researching and gathering specific details I can conduct extensive research, compile data, and prepare reports or presentations. Let's connect to elevate productivity and achieve success together within your organization.Typing
Customer ServiceData MiningCustomer SupportTroubleshootingResume WritingRecords ManagementVirtual AssistanceAdministrative SupportEmail CommunicationData EntryGoogle DocsMicrosoft Office - $10 hourly
- 0.0/5
- (1 job)
I am an account associate with experience in Technical Support, Customer Service, and Sales. Out of the three mentioned before I would say that sales is my strongest area however, I have the capacity to do all three. I would be interested in continuing sales however, I will do my absolute best in any area that I am chosen for as more than anything, I love to put my all into any task I am given as well as learn some new skills as well.Typing
Conversational FluencyMicrosoft WordMicrosoft AccessOutbound SalesvCitaTeachableTechnical SupportLeadership SkillsTeam AlignmentWeb BrowserWeb ApplicationComputer SkillsMicrosoft ExcelZoom Video Conferencing - $8 hourly
- 0.0/5
- (0 jobs)
Experienced Data Analyst | Delivering Actionable Insights for Informed Decision-Making Are you seeking a skilled data analyst to drive your business forward with data-driven insights? Look no further! With a proven track record in data analysis and visualization, I specialize in transforming complex datasets into actionable insights that empower informed decision-making. As an experienced data analyst, I offer expertise in: Data Cleaning and Preprocessing: I excel at cleaning and preprocessing raw data to ensure accuracy and completeness, laying the foundation for robust analysis. Statistical Analysis: Leveraging advanced statistical techniques, I uncover patterns, correlations, and trends within datasets, providing valuable insights into business operations and performance. Data Visualization: I have a keen eye for design and utilize industry-leading tools such as Power BI and Tableau to create visually compelling dashboards and reports that facilitate data-driven decision-making. Cross-Functional Collaboration: I thrive in collaborative environments and effectively communicate findings to stakeholders across departments, translating technical insights into actionable business recommendations. Whether you're looking to optimize marketing strategies, improve operational efficiency, or enhance customer experiences, I am dedicated to delivering high-quality data analysis solutions tailored to your specific business objectives. Let's collaborate to unlock the full potential of your data and drive success for your organization. Contact me today to discuss how I can support your data analysis needs on Upwork!Typing
Microsoft OfficeGeneral TranscriptionActive ListeningMicrosoft AccessData VisualizationStatistical AnalysisJavaPythonTableauMicrosoft Power BIMySQLMicrosoft ExcelData EntryMicrosoft WordEnglish - $14 hourly
- 2.2/5
- (1 job)
Excellent writing skills. Great efficiency. Ability to type at a rate of up to 50 words per minute. Great multitasking skills. Excel Spreadsheets and formula writing. Excellent use of Microsoft Excel, Word and other applications. Great Web Navigation skills. Efficient in large scale team scheduling.Typing
Workforce ManagementTroubleshootingSocial Media ContentCustomer ServiceTechnical SupportOperations AnalyticsPeople ManagementMicrosoft WordCustomer SupportData Entry - $8 hourly
- 5.0/5
- (2 jobs)
Hi allow me the opportunity to show the skills i have in sales and customer service, with over 2 years of experience respectively, i am able to handle different campaigns when given and act independently within the job description thanks to the experience i received working at Fast Tele Services a reputable call center based in Portmore Jamaica on programs such as:Getting Better Support, On the Ball Shopper and Public Magazines among Others simultaneously. I have completed various tasks as a freelancer as required but not limited to; cold calling, appointment setting email handling and sales. i look forward to working with you!.Typing
Customer SupportCold Calling - $7 hourly
- 0.0/5
- (0 jobs)
SHANEIL LEMONIOUS Lot 27, 3 West, Greater Portmore, St. Catherine, Jamaica Email: lemy_shan08@hotmail.com | Phone: 876-799-8113 Date of Birth: June 8, 1991 PROFESSIONAL SUMMARY Highly motivated Remote Customer Support Specialist with extensive experience in live chat, email, and call support. Skilled in handling customer inquiries, troubleshooting issues, and providing an excellent customer experience across multiple communication channels. Adept at using CRM tools, help desk software, and communication platforms to resolve customer concerns efficiently. 5+ years in customer service & remote support Strong verbal and written communication skills Skilled in multitasking across chat, email & phone Experienced in CRM & help desk software (Zendesk, Gorgias, Freshdesk, Salesforce, Intercom) Proficient in technical troubleshooting & order processing SKILLS & COMPETENCIES ✔ Customer Service & Support: Chat, email, and call handling ✔ Technical Troubleshooting: Billing, account support, product issues ✔ Time Management: Efficiently handles high-volume inquiries ✔ CRM & Help Desk Software: Zendesk, Shopify, Gorgias, SAP, CRM ✔ Professional Communication: Clear and concise written/verbal responses ✔ Problem-Solving: Ability to de-escalate situations and find resolutions ✔ Remote Work Expertise: Adaptable to independent and team-based environments WORK EXPERIENCE TalentPop – Remote Customer Support Agent (October 2022 – Present) Provide live chat, email, and call support for customer inquiries. Resolve billing issues, product questions, and order concerns in a timely manner. Use CRM tools to track customer interactions and follow up on unresolved cases. Maintain 98% customer satisfaction score through professional and empathetic communication. Rent to Own Services – Sales & Support Agent (Remote) (January 2021 – June 2021) Assisted customers via phone, email, and chat with product selection and payment plans. Handled billing disputes, refunds, and service modifications with a solutions-focused approach. Maintained a 97% customer satisfaction rating and exceeded response time targets. IBEX Global – Customer Service Representative (September 2017 – August 2019) Provided phone, email, and chat support for account inquiries, product troubleshooting, and escalations. Assisted customers with billing adjustments, plan upgrades, and technical issues. Consistently met KPIs for call resolution time, response accuracy, and customer satisfaction. Conduent – Customer Support Associate (August 2014 – March 2017) Managed high-volume inbound calls, emails, and chat requests. Provided account assistance, troubleshooting, and refund processing. Ensured accurate case documentation for tracking customer issues and solutions. EDUCATION BSc in Physical Therapy (Pending) University of the West Indies, Mona Immaculate Conception High School (2003-2010) CAPE & CSEC Certifications: Strong background in communication, mathematics, and science. TOOLS & SOFTWARE Customer Service Platforms: Zendesk, Shopify, Gorgias, SAP, CRM Email & Communication Tools: Gmail, Outlook, Slack CRM & Data Management: HubStaff Call Support Tools: Avaya Productivity Tools: Microsoft Office (Word, Excel), Google Suite, EXTRACURRICULAR ACTIVITIES & LEADERSHIP Public Relations Officer, Immaculate Heritage Club – Led communication efforts for cultural initiatives. First Year Experience Mentor, University of the West Indies – Assisted new students in transitioning to university life. HOBBIES & INTERESTS Digital communication & customer engagement Reading & researching customer service trends Volunteering & community outreach REFERENCES Available upon request.Typing
PresentationsBiologyOutbound SalesCustomer ServiceMicrosoft Word - $5 hourly
- 0.0/5
- (0 jobs)
I am an enthusiastic, reliable, hardworking and dedicated individual who has over 3 years of experience giving professional, effective and high quality customer service to various call center companies. I am skilled in communication with clients over the phone, email and chat. I have few experience with Live Chat Support and Zendesk and I am eager to use any new tools that can get the job done well. I have increased sales by 20% through efficient outbound calling techniques, I resolved over 500 customer inquires monthly with 95% satisfaction rate and handled 60+ retail transactions daily, enhancing store efficiency by 15%. I meet deadlines, and don't make promises I can't keep. I'm a team player, but can steer the ship alone if needed. I look forward to working with you in providing excellent customer services and anything else you may need help with!Typing
Communication SkillsTicketing SystemCustomer ServiceSmart SpeakerMultitaskingFilingOrganizer - $10 hourly
- 0.0/5
- (0 jobs)
I’m a reliable and detail-oriented data entry specialist with experience in Excel, Google Sheets, and PDF conversion. I’m fast, accurate, and always meet deadlinesTyping
Copy & PasteMicrosoft ExcelData Entry - $15 hourly
- 0.0/5
- (1 job)
I’m Tanisha Lue, a Virtual Assistant and Paralegal with over 8 years of experience supporting entrepreneurs, law firms, eCommerce sellers, and customer-first businesses. From managing busy inboxes and fielding client calls to preparing legal documents and organizing case files, I bring efficiency, clarity, and a calm presence to your workflow—so you can focus on scaling, not scrambling. How I Can Support You: I take pride in being detail-oriented, reliable, and highly adaptable. Here’s how I can lighten your load: Email & Inbox Management: Keep your inbox under control, reply to routine messages, and flag important tasks so nothing slips through the cracks. Phone & Chat Support: Handle inbound/outbound calls and customer chats via platforms like WhatsApp, Zendesk, and Slack. Legal Administrative Support: Draft legal documents, track case status, organize records, and communicate with clients using MyCase, Case Status and other systems. Data Entry & Research: Accurately extract, input, and organize data from multiple sources, with strong typing and transcription skills. Client Communication: Keep your clients updated, informed, and satisfied with timely, professional communication across all channels. Skills & Tools I Use: Communication Platforms: Proficient in Slack, Zoom, and Google Meet for seamless internal and client communication. Customer Support Tools: Skilled in Zendesk, Intercom, Gorgias and WhatsApp Team Inbox for managing high-volume inquiries and ensuring top-tier customer satisfaction. Legal Software: Experienced in using MyCase, Case Status and other legal CRMs to manage client files, track case statuses, and support attorneys. Office Tools: Highly proficient in Google Workspace (Docs, Sheets, Gmail, Drive) and Microsoft Office Suite for data entry, document creation, and task management. Detail-Oriented & Organized: Known for accuracy in data entry, email handling, document processing, and managing multiple deadlines with ease. Effective Communicator: Clear, timely, and professional communication with clients, teams, and stakeholders is at the heart of how I work. Certifications & Education: Fundamentals of Customer Engagement – HEART NSTA, 2020 Continual Learning: I stay updated on the latest tools and trends in virtual assistance to ensure I bring the best solutions to your business. Why Work With Me? ✅ 8+ years of real-world support experience ✅ Legal, administrative, and customer-facing background ✅ Organized, discreet, and trustworthy ✅ Ready to work flexible hours and meet tight deadlines ✅ Quick to onboard, easy to communicate with Let’s Connect Whether you need ongoing support or help with a one-time task, I’m here to make things easier for you. Let’s talk about how I can support your business goals—message me today to get started!Typing
Cold CallingBPO Call CenterCall SchedulingVirtual AssistanceLight BookkeepingTechnical SupportCustomer ServiceEmailData CollectionLegal AssistanceMicrosoft WordMicrosoft ExcelMicrosoft OfficeData Entry Want to browse more freelancers?
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