Hire the best Usability Testing Specialists in Sao Paulo, BR
Check out Usability Testing Specialists in Sao Paulo, BR with the skills you need for your next job.
- $55 hourly
- 5.0/5
- (53 jobs)
👋 Hello, Hola, Ciao, Dia dhuit, Hallo, Salut 🧚♀️ I am a passionate designer, traveler, quick learner and love challenges. I have been to USA quite a few times. SF, NY and more. I have been there to study, work and to events such as Apple WWDC. 👩🏻🏫 10 years of experience in Design 👩🏻💻 Have worked with design agencies, universities and startups. 👩🏻🎓 Graduated from UFRGS, which is the best design university of Brazil, with a Degree in Visual Design. 👩🏻🎨 Enjoy using my skills to improve businesses of all kinds. I achieved leadership quickly in the two bigger companies I worked for, and only left them to try new challenges. I have done design for training and learning courses, with a focus on user experience. I am great at: ⭐️ User Interface (UI) ⭐️ User Experience (UX) ⭐️ User Research Design ⭐️ Mobile UI ⭐️ Web UI ⭐️ Saas Design ⭐️ Dashboard ⭐️ App Design ⭐️ E-learning Design ⭐️ 2d animation ⭐️ Motion Graphics ⭐️ Presentation ⭐️ Branding ⭐️ Proposing an art direction; I will use my skills to help you meet your goals and succeed with greatness. Programs I know a lot: ✅ Figma ✅ Adobe xD ✅ Sketch ✅ Illustrator ✅ Photoshop ✅ InDesign ✅ Premiere ✅ After Effects ✅ Articulate Storyline Let’s make your product better, cooler and easy to use!Usability Testing
Game UI/UX DesignElearningMobile App DesignLogo DesignUser Interface DesignUX & UIUser Experience DesignJourney MappingWeb DesignMotion GraphicsLanding PageFigmaPrototyping - $37 hourly
- 5.0/5
- (4 jobs)
Struggling to capture the essence of everyday conversations and slang in your translations? Let's bridge that gap together and ensure your message resonates authentically in both languages! I am a bilingual translator passionate about translating from English to Portuguese and vice versa. My international education and life experience have given me a deep understanding of the cultural and linguistic nuances of both languages. Education and Experience Corporate Translation: 10 years of experience in high-quality translations within the corporate sector, handling various business-related documents and communication materials. High School in Canada: Completed secondary education in Canada, developing exceptional English proficiency both academically and colloquially. English Teaching: Three years as an English teacher, gaining a solid foundation in language teaching and understanding student difficulties. Language Skills Bilingual: Native Portuguese speaker and fluent in English, accurately translating documents, texts, and conversations. Proficiency in Slang and Everyday Language: Well-versed in everyday language, slang, and nuances, ensuring accurate translations. Strengths Attention to Detail: Ensuring every translation maintains the integrity of the original text. Excellent Communication Skills: Clear and effective communication in both languages. Commitment: Dedicated to delivering my best work. Collaborative: Proven track record of working well with colleagues and clients. Striving for Excellence: Constantly seeking to provide the highest quality work. Areas of Expertise Academic and Scientific Documents: Articles, theses, and academic papers. Business and Commerce: Reports, presentations, and business correspondence. Digital Content: Websites, blogs, e-commerce, and social media. Educational Material: Books, handouts, and educational content. Professional Objective To provide high-quality translations that respect cultural and linguistic subtleties, ensuring clear and effective communication. I seek opportunities to apply my skills to contribute to successful projects and organizations.Usability Testing
Mobile Payment FunctionalityPayment FunctionalitySales StrategyStrategyProduct StrategyProduct Catalog UpdateProduct DiscoveryProduct Catalog Setup & OptimizationProduct ConceptProduct KnowledgeProduct DescriptionProduct BacklogProduct FeaturesTranslation - $50 hourly
- 0.0/5
- (0 jobs)
Hello! I am a Product Designer from Brazil, with 6+ years of experience designing digital products, navigating through disciplines such as: research, interaction, and usability. I have a great strategic vision for the conception of roadmaps and planning alongside stakeholders, being dedicated to delivering user-centered experiences. I love to make presentationss, showcasing the success of features through metrics of business and usability, in this way we delight the product user, as well as the company employees who see value in the feedback receivedUsability Testing
Artificial IntelligenceUser Experience DesignUser Interface DesignInteraction DesignResearch & StrategyUX & UIUX & UI DesignProduct Design - $10 hourly
- 0.0/5
- (0 jobs)
Results-driven Product Designer with a proven track record in creating user-centric digital solutions for mobile and web platforms. Skilled in utilizing design thinking methodologies to address complex problems and enhance user satisfaction. Adept at collaborating with cross-functional teams to deliver aesthetically pleasing and functional designs. Committed to incorporating user feedback, aligning with business strategy, and staying abreast of the latest design trends to continually refine product offerings.Usability Testing
Project ManagementDesign ThinkingData AnalysisHTMLUser FlowResponsive DesignInteraction DesignWireframe & Prototyping SoftwarePrototypingWireframingUX WritingUX & UI DesignDesign & Usability Research - $25 hourly
- 4.6/5
- (1 job)
Bachelor of Social Sciences with a focus on Anthropology, I have almost three years of experience in User Experience Research (UX Research) positions, working through the full double diamond process in Design and Product teams, using Agile methodologies (SCRUM, Lean, Agile, and Design Thinking). I am well-versed in various research methods (qualitative, quantitative, attitudinal, and behavioral), as well as many programs and tools, such as Miro, Office Package, Notion, Google Workspace, Dovetail, SurveyMonkey, Lookback, Figma, Trello and Maze, and also in ResearchOps. I aim to ensure a user-centric journey, generate solutions and insights, and maintain continuous product and business evolution.Usability Testing
Data AnalysisSurveyResearch InterviewsJourney MappingUser StoriesUX WireframeUI/UX PrototypingUX ResearchUX & UIUser Experience - $29 hourly
- 0.0/5
- (0 jobs)
UX/UI and Product Designer with over 6 years of experience working with digital products and a background in Visual and Graphic Design. I have a BA in Marketing and a postgraduate certificate in UX Design. Worked for a multitude of B2C and B2B companies of various sizes. I have experience working with UI design by creating wireframes, designing both apps and desktop applications in high fidelity, prototyping and doing usability testing. Also I have plenty of knowledge in UX Research, with previous experience in quantitative and qualitative research, for example through the creation of forms, surveys, polls, benchmarking, desk research, so on and so forth. Having collaborated with Product Owners and Managers, I helped the development of design roadmaps, as well as managing backlogs and handing-off assets to front-end developers. Regarding information architecture, I have knowledge in designing and developing sitemaps, flowcharts, and conducting I.A tests in the likes of card sorting, tree testing, etc. By adhering to agile methodologies like Design Thinking and the Double Diamond, I have applied discovery and analysis exercises to my own design process, such as (but not limited to) heuristics evaluation assessments, user journey mapping, A/B testing, creating user stories, user personas, and so much more.Usability Testing
Web Component DesignInformation ArchitectureDesign ThinkingFigmaResponsive DesignWeb DesignApp DesignDesign & Usability ResearchApp Usability AnalysisDesign HandoffUI/UX PrototypingUX ResearchUser Interface DesignUser Experience Design - $20 hourly
- 0.0/5
- (2 jobs)
👋🏼 Hi, I am new here, but, please, take a minute to read my bio, and I promise if you give it a try, you won`t regret ;) 📁My portfolio is at dropz.digital 🎓 From Chinese backgroung, I am graduated from Advertising and Marketing from top of the Brazilian University, Universidade de São Paulo, and hold specializations in Services Management and Strategic Design and Innovation. 🌎 Fluent in Portuguese and English, with intermediate professional proficiency in Mandarin and Spanish, I am ready to contribute to challenges in national and international projects. Currently, I am based in Sao Paulo, SP, Brazil, and my usual timezone is GMT-3. 💼 With nearly two decades of extensive national and international experience in various markets, including companies, startups, and consulting firms, I am senior strategic designer lead and innovation consultant with a proven track record in driving business growth across diverse industries, having worked for companies like Merck Serono, 20th Century Fox Films, Elgin, Vivo Telefónica, Rio 2016 Olympic and Paralympic Games and TOTVS. I have managed design teams and project scopes with client facing roles, having delivered sucessfully more than 11+ projects for B3, Bayer, Mars, Cultura Inglesa, Baterias Moura, Claro, Ourofino, Starret and Extrafarma. I also developed and managed customer service strategies to enhance support quality and efficiency. Monitor customer feedback to identify improvement areas, focusing on satisfaction, effectiveness, efficiency, and quality. Collaborate with cross-functional teams to resolve issues and implement process improvements, maximizing customer satisfaction and loyalty. Improve existing processes to increase satisfaction and reduce resolution times and complaints, ensuring the team is well-equipped to handle inquiries effectively. Define and monitor business and process metrics to measure customer service effectiveness. Facilitate communication and negotiation for fair outcomes, conduct mediations, and follow up on unresolved issues. 🧠 Skilled in leading cross-functional teams to deliver impactful B2B and B2C solutions. Expertise in Design Thinking, UX/UI, Strategic Planning, Innovation Management., Team leadership, Market and Customer Insights and Behaviours. Services I can offer (not limited to): 🚀 INNOVATION MANAGEMENT | UX RESEARCH | SERVICE DESIGN -market research -trend forecasting -competition analysis -customer service data analysis -customer insights analysis -qualitatite and quantitative researchs, including scheduling and conducting online interviews -create personas, customer journeys, service blueprints and business model canvas -plan and facilitate online workshops and focus groups -concept and usability testing -testing UX flows and customer journeys. 📊 STRATEGIC PLANNING -definition and facilitation of OKRs 👩🏻💻CUSTOMER SERVICE | CUSTOMER SUCCESS | CUSTOMER EXPERIENCE -Responding to customer inquiries and resolving issues via various communication channels such as phone, email, chat, or social media -Assisting customers with technical problems or questions related to products or services -Investigating and diagnosing customer issues, and providing timely and effective solutions -Updating and maintaining customer support documentation, FAQs, and knowledge base articles -Escalating complex issues to appropriate internal teams for resolution and following up with customers to ensure their concerns are addressed satisfactorily -Provide education and resources to customers to enable them to effectively use products/services -Ensuring successful onboarding of new customers, including product setup and training -Building and maintaining strong relationships with customers to understand their needs and goals -Providing proactive support and advice to help customers achieve their desired outcomes with the product or service -Managing renewal processes and identifying opportunities for upselling or cross-selling based on customer needs -Acting as a voice of the customer within the company, advocating for customer needs and providing feedback to product and sales teams -Monitor and analyze customer feedback to improve the customer experience -Create and execute strategies to enhance the customer journey across all touchpoints -Collect and analyze customer feedback and behavior data to identify areas for improvement -Lead initiatives and projects to enhance the customer experience and implement innovative solutions At TOTVS, I leveraged NPS Score from 80 to 84. ************************************************************************** I am very results oriented and communicative, with an eye for quality and commitment. I am willing to discuss or negotiate any details to tailor yor project and satisfy constraints or deadlines. 💬 Let's have a chat!Usability Testing
Workshop FacilitationCustomer Insight AnalysisTrend ForecastingCustomer OnboardingStrategic PlanningCustomer ServiceCustomer SupportMarket ResearchCustomer DiscoveryMarket Research InterviewUX ResearchDesign ThinkingCustomer Experience ResearchCustomer Experience - $28 hourly
- 0.0/5
- (0 jobs)
Hello! I’m a UX Researcher with experience in various qualitative and quantitative research methodologies, including interviews, focus groups, usability testing, contextual observation, card sorting, surveys, and many more. I have conducted UX, market, and branding research for several brands, such as Amazon, Bradesco Prime, Pede Pronto (Alelo), Amstel, Carrefour, Libbs, Volkswagen, among others. My experience spans working for companies and agencies, both as a full-time employee and freelancer, including AlmapBBDO, Sunset, W/MCCANN, J&J, Raízen, Deeploy, DOMVS iT, Aché, and currently, Gauge Stefanini. With a background in Audiovisual Production, I started my career as a videomaker and audiovisual producer. Early on, while conducting interviews for documentaries, recording focus groups, and producing story-driven videos, I discovered my passion for researching and learning more about people. Six years ago, I transitioned from audiovisual production to research. Understanding a brand’s customers or a service’s users in depth, identifying their pain points, analyzing data, and delivering actionable insights is what I do best. Share your challenge with me, and I’d love to uncover what’s going on in your customers’ (or potential customers’) minds!Usability Testing
Brand ResearchUserTestingBenchmarkingConsumer ResearchQuantitative ResearchQualitative ResearchMarket ResearchResearch InterviewsUX Research - $12 hourly
- 4.9/5
- (32 jobs)
Hello, my name is Guilherme Balbino, I am 29 years old and currently live in Brazil! I am looking to help small / medium / large companies and all people who need services like: Virtual Assistant, Data Entry, Internet Search, Data Mining, App / Game tester and currently I am preparing to meet demands Leads, and ADWords marketing. Administrative Assistant and Customer Service Support with 3 and a half years of experience, with easy learning in management software and administration tools, great experience in data entry, gathering vital information and conclusive analysis. I can generate optimized reports in various formats, according to the client's needs, besides understanding and meeting the individual needs, keeping deadlines within the established, as agreed with the client. I have great skills in computer science in general, besides being dedicated, hardworking, available for contacts throughout the day, seeking the best communication possible with customers. Currently working as an administrative assistant at a chicken-producing and chicken-meat exporter, helping to supervise and support a maintenance team of about 60 members between electricians and mechanics. Got your attention? Send me an invite and we can talk about what you need and what we can do together for your project!Usability Testing
Performance TestingGame TestingGameGoogle SheetsReal Time Stream ProcessingCustomer ServiceBug Tracking & ReportsMobile App TestingData CollectionManual TestingData EntryData Mining Want to browse more freelancers?
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