Hire the best User's Guide Writers in the Philippines

Check out User's Guide Writers in the Philippines with the skills you need for your next job.
  • $15 hourly
    Hey there! Did you check my portfolio? Explore my profile and learn how I can help you with your documentation system. Let me do the following: ⚡Make your documentation easier to understand. ⚡Transform your Youtube tutorials into written instructions. ⚡Turn your Loom SOP videos into easy-to-understand written manuals. ⚡Take screenshots from videos to elaborate the instruction further. ⚡ Organize SOPs with Google Docs, Microsoft Word, ClickUp, and Notion. so, Trainual ⚡ Uses Lucid Chart for process flow diagrams. ⚡ Perform web research for standard operating procedures. ⚡Create knowledgebase articles for your business with inclusions of GIFs. I use the following software tools: Agile Oracle Product Lifecycle Management ClickUp Notion. so Slack Dropbox Loom Screen Recording Zoom. Google Docs MS Word GSuite REsimpli Lucid Chart Trainual Greenshot LastPass Grammarly Miro Waybook Asana SystemHUB Zight (formerly CloudApp) Help Scout ChatGPT Talk to you soon, Micheline
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    ClickUp
    Research Methods
    Process Documentation
    Proofreading
    Notion
    User Guide Writing
    ISO 9001
    Virtual Assistance
    How To
    Procedure Manual
    Instruction Manual
    User Manual
    Procedure Development
    Technical Writing
    FAQ
  • $30 hourly
    A Senior Technical Writer with over 10 years of international experience. Specializes in Software Documentation, User Manual, Online Help Systems, Knowledge Base, Mark Down Documentation, and Help Centers. - Proficient in Microsoft Office applications, Help & Manual 7 and Adobe Photoshop, Google Docs, Google Sheets and other documentation apps. - Expert in Knowledge Base/Help Center Management using Freshdesk, Zendesk, Notion, Intercom, HelpScout, GitBook, and WordPress.
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    Notion
    Software Documentation
    Technical Documentation Management
    Online Help
    User Guide Writing
    Zendesk
    Email Support
    Freshdesk
    Intercom
    User Manual
    FAQ
    Technical Documentation
    Procedure Development
    Technical Writing
    Instruction Manual
  • $10 hourly
    Seasoned Technical Writer & Editor I am an analytical, detail-oriented, collaborative, and seasoned professional with a robust experience in technical writing and editing. I have over 15+ years of experience in creating user guides, proposals, knowledgebase articles, SOPs, and other technical documentation. Some of my accomplishments include: • Created online tutorial videos about the popular and latest generative AI tools. • Wrote about complex topics into easy-to-digest content. • Standardized the companies’ documentation solutions with creating templates using Microsoft Word, and/or Adobe InDesign CC Suite. • Collaborated with cross-functional teams and interviewed subject matter experts to create user guides, knowledgebase articles, SOPs, and other technical documents. • Provided clarity and veracity on the technical documents through post review and editing work. With my robust experience, I am confident that I will be valuable asset to a company in assisting them with their technical documentation requirements. Let’s have a chat so we can further discuss how my extensive technical writing skills and experience can contribute to your business growth.
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    Proposal Writing
    User Guide Writing
    HTML5
    Adobe Illustrator
    SEO Writing
    Editing & Proofreading
    Adobe InDesign
    Technical Writing
    Adobe Photoshop
  • $31 hourly
    I am your documentation guy. 😎 I'm a computer programmer and technical writer rolled into one. With these skills, I can help build your product's documentation from scratch or improve and maintain any you have. I enjoy working on all types and levels of documentation, but I prefer writing developer-focused documentation like API docs, SDK guides, and developer tutorials. I enjoy doing technical writing and documentation, as it allows me to combine and express my love for technology (computer programming), learning, and teaching. This inherent desire to keep learning and imparting what I've known is one of my life's motivations and a fulfilling aspect of my professional life. Aside from my love for teaching, I possess excellent emotional intelligence and empathy for others, regardless of their background and skill level. These traits reflect and apply to my writing and how I work and deal with others. Don't hesitate to message and schedule if you are interested in my services. I'll gladly tell you more about myself, my skills, and my work experience. 🤗 -------- Deliverables I can provide or create for you: - User guide or product manual - API documentation - SDK reference - Developer guides or tutorials - Knowledge base articles - Style guide Tools and technologies I'm good with: - Ruby, Ruby on Rails, JavaScript, MySQL, SQL, Postgres - Swagger / OpenAPI, Postman - GitBook, JIRA, Confluence, Zendesk, etc. - Jekyll and other static site generators - Git, GitHub - Markdown, HTML - Style guides: Microsoft, Google, or IBM
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    Instructional Design
    Online Instruction
    Teaching
    Product Documentation
    Swagger
    API
    RESTful API
    Software Documentation
    OpenAPI
    User Guide Writing
    Technical Writing
    Editing & Proofreading
    User Manual
    Technical Documentation
    API Documentation
  • $15 hourly
    Experience is the best teacher, as they say - 15 years of solid experience in the challenging but fun world of IT. My career started from humble beginnings. From Computer Teacher to IT Department Head - this is how I gained my experience and skills. I did not stop learning new things. I kept on pushing my limits and comfort zones. I want to end my brief overview with, "If you chase excellence, success will chase you." Hire me and you will never regret it :)
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    Computer Network
    User Manual
    Computer Maintenance
    Microsoft Office
    Information Security Awareness
    Software Documentation
    Video Editing & Production
    Computer Hardware Installation
    Hardware Troubleshooting
    Adobe Premiere Pro
    Website Content
    Content Writing
    User Guide Writing
    Article
  • $15 hourly
    I am a Software Quality Assurance Engineer with 9+ years solid experience in software testing specializing in front-end user experience, interface and use cases (design, develop and implement test plans, test cases and test processes) Keen to details, professional, analytical and strategic Excellent team player, cooperative and proactive Work Experiences: 1. Senior Software Quality Assurance Engineer (2016 – 2020) - Lead in front-end functional and regression testing to ensure and maintain quality products - Collaborate with Development team to address and cater deliverables ahead of time with high-quality results - Involve in team workshop and requirement analysis for a comprehensive specification - Conduct QA signoff on Release Candidate items/features 2. Software Quality Assurance Engineer (2013 – 2016) - SQA in-charge in an agile development team with 6-7 software developers - Focused on web application testing written in AngularJS - Analyze user scenarios then translate to use cases and test cases - Conducted Functional Testing, Non-functional Testing, Regression Testing, Usability testing, Smoke Testing, Exploratory testing - Developed automation test scripts for end-to-end testing using protractor, jasmine 3. Software Quality Assurance Engineer (2011 – 2013) - Handled team with (5) members specializing in Printer driver testing (Team Lead Apprentice) - Report daily/weekly progress status on on-going projects to section, department managers and other stakeholders from Osaka, Japan and Concord, California - Monitor team’s performance and productivity - Focused on Printer driver and standalone application testing - Created test plan, test schedule and test specifications for printer driver project - Conducted Functional Testing, Non-functional Testing, Regression Testing, Usability testing, Smoke Testing, Exploratory testing
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    User Guide Writing
    Black Box Testing
    Test Case Design
    Selenium
    Software QA
    Agile Software Development
    Manual Testing
    Technical Documentation
    Functional Testing
    Scrum
  • $7 hourly
    Hey there! I'm your go-to virtual assistant, juggling everything from admin tasks to dispatching technicians, managing websites, drumming up leads, and keeping your social media buzzing. Plus, I've got a knack for customer service that'll keep your clients smiling. Oh, and did I mention I whip up some pretty slick graphics and reels too? Let's make your business shine!
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    Ecwid
    Administrative Support
    Generative AI Prompt
    Email Marketing
    Social Media Content Creation
    Lead Generation
    Canva
    WordPress
    User Guide Writing
    Office 365
    Software Testing
    Customer Service
    Technical Support
    Manual Testing
    Asana
  • $10 hourly
    I help entrepreneurs and executives focus on growing their businesses and careers while I take good care of their daily administrative and writing tasks. I deliver on time, give reminders, provide suggestions, and develop excellent outputs, in the most organized manner.
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    Training Design
    Financial Plan
    Event Planning
    Policy Writing
    Project Management
    Training
    Research & Development
    Proposal Writing
    Email Communication
    Google Workspace
    Extension & Module Development
    User Guide Writing
    Consultation Session
    Agriculture & Forestry
  • $20 hourly
    SUMMARY • Accomplished Business Analyst for more than a decade, skilled in achieving operational efficiency and continuous application improvement in the Customer Service, Telecommunications, Insurance, and Lending Realms. • With exceptional system and process analysis, project management, business/functional/technical requirements documentation and management with primary goal on providing the recipient with the highest quality output, fully compliant with the Company's Corporate Governance. • I work and live by the motto "you'll never know unless you try". • I'm very adaptive and resilient. My bosses perceived me as a silent worker who strives to do her best and deliver beyond what is expected.
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    Microsoft Dynamics 365
    Requirement Management
    Requirements Specification
    Project Management
    Business Analysis
    Process Improvement
    Process Documentation
    User Flow
    User Stories
    User Guide Writing
    Use Case
    Microsoft Dynamics CRM
    CRM Software
    Salesforce CRM
    Salesforce
  • $8 hourly
    I'm currently employed by the Philippines' top training company that represents four of the largest US-based brands. Over the past 3 years, I've helped Fortune 500 companies find training solutions best matched to their business issues. I’ve been collaborating with top clients from different industries to level up their leadership, create stellar service experiences, achieve superior sales performance, and reach organizational excellence through time-proven, data-driven thinking processes that help reduce costs, improve efficiency, increase quality, and exercise control. Adept knowledge and experience in Project Management (from Defining to Closeout), Situation Appraisal, Problem Analysis, Decision Analysis, Potential Problem Analysis, Potential Problem Analysis, as well as Content Marketing and Email Marketing. At the start of my career, I managed one of the sites of a multi billion-dollar company, a very fast-paced, high pressured environment. Here, my day-to-day included managing my team and ensuring customer satisfaction was exceeded in every interaction. Things I'm very passionate about include traveling, writing, meeting and working with diverse people, and contributing to making this world a better place to live in. Working with me, people have said that I am very detail-oriented, a go-getter, resourceful, thinks outside the box, resilient, organized, reliable, adds value, doesn't think a single way, delivers quality output, does not deliver mediocre results, is unsatisfied with mediocre work, values integrity, sticks to her commitments, and is fun to work with.
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    English
    Book Writing
    Blog Writing
    Newsletter Writing
    Feature Writing
    Article Writing
    User Guide Writing
    Content Writing
    Travel & Hospitality
  • $6 hourly
    Writing creatively about topics assigned to me with SEO is what I have been doing for over a year. Since the pandemic happened, it has been tough finding a writing gig. To make my time and writing gears well greased, I began writing fan fiction which now has 17 chapters that are published and followed by hundreds of fanfic readers at fanfiction.net. With all this being said, you will not go wrong by hiring me as your writer. I am professional, diligent, dedicated, and dependable, and my years of experience can attest to that. I'd gladly help you write articles, blogs, or any written content you may need to drive traffic to your website. You can simply give me the topic you want me to write about and let me figure out what appropriate sub-topics to include. Or you can also provide specific article requirements that I would strictly follow so I could produce the output that you are expecting. Either way works perfectly fine for me. Please feel free to reach out and I am looking forward to working with you.
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    Functional Prototype
    Project Management
    Wireframing
    Process Flow Diagram
    Blog Writing
    User Experience Design
    User Guide Writing
    User Profile Creation
    Academic Writing
    Business Analysis
    Email Copywriting
    User Interface Design
    User Stories
    Content Writing
    Article Writing
  • $5 hourly
    Hi! Thank you for checking out my profile. This is a quick overview of my skills and strengths. I am well organized, efficient and self motivated. The basic key to my success has been to learn quickly, making sure to understand the assigned tasks first to avoid any confusions some time in the future as this also proves to be time efficient. I'm a natural problem solver as I was trained to do so when I was still working in the bank. I have worked in the banking industry for 6 years. I'm currently working as a Team Lead for Party Parrot wherein I create user guide for every retailer that we Annotated receipts from. Monitors the quality of the team members work. I also make sure to think outside the box when creating user guidelines so that I can anticipate the team's questions and update the user guidelines for further information. I make sure that the guidelines are a quick and easy read so that the members will not be "bored" reading it. I have an experience using the Finacle Banking Solutions CRM when I was working at the bank. I also know customer service as even if my position is for the back office I was stationed upfront together with the CRAs and Teller. I have a typing speed of 66 words per minute with an accuracy of 96.3% Hoping to work with you soon!
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    Data Annotation
    Notion
    User Guide Writing
    Customer Service
    Bank Reconciliation
    Accounting Basics
    Account Reconciliation
    Google Sheets
    Time Management
    Microsoft Excel
    Error Detection
    Google Docs
    Data Entry
    CRM Software
    Microsoft Office
  • $5 hourly
    I am a highly skilled professional with a strong educational background and extensive experience in technical support and customer service. I am currently pursuing Master's degree in Distance Education and completed a Professional Teaching Program. In my most recent role as a Solution Support Engineer at SAP Concur, I addressed client inquiries, conducted research to solve problems, and specialized in Travel and Expense integration. Prior to that, I worked as a Support Consultant at Simplr Sales Solutions, resolving software-related issues and providing training. I also have experience as a Level 1 Technical Support Representative and as a Central Support Team Assistant. I have received recognition for my service and have completed training programs and obtained certifications in Concur Travel, Expense, and Request. I am proficient in SAP ECC, Microsoft Azure database, MS Office Applications, Salesforce, and Kibana. I have excellent presentation skills and am fluent in English. I am customer-oriented and have a proven track record in providing exceptional service and resolving issues. I am also skilled in system implementation, training, and creating knowledge base articles.
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    QA Testing
    Customer Service
    Technical Support
    Implementation
    User Guide Writing
    Training Design
    Training & Development
    Master Data Management
    Data Entry
    Microsoft Azure
    SAP ERP
    Salesforce
    Travel Itinerary
    Kibana
    Data Analysis
  • $7 hourly
    Being in a career of a goal and service oriented environment over the last 10 years, I have built a strong sense of urgency when it comes to being able to provide quality service, analyzing and delivering customer needs and helping the company grow by developing marketing strategies. I have dealt with countless clients across the world, traveled abroad, and have been exposed to the different service orientations in other places. Being a manager over the last few years, I have the learned the art of global competition and how to be competitive in every single aspect of my job. I also have developed a good sense of client communication in various ways such as email/written correspondence and personal interaction. Critical thinking,multi-tasking,deep analysis, and handling complaints are the basic requirements of my day to day experience at work, thus, I am fully ready for whatever challenges this freelancing job has to offer. I have proven my determination, hardwork and dedication with the achievements I have gained in my recent job. I was sent abroad to attend several client and big corporate meetings, had been promoted over the last years and have gained the managerial level. Lastly, I am highly trainable and I am very much willing to accept any job with an assurance that I will go beyond what is expected of me.
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    Executive Support
    Virtual Assistance
    Administrative Support
    Technical Support
    Customer Support
    User Guide Writing
    Call Center Management
  • $20 hourly
    I am currently working full time as a technical writer, specializing in software product user documentation. I am an experienced technical and creative content writer with a demonstrated history of working in various industries. I'm also a skilled media arts and communication professional with a Bachelor of Arts - BA focused in Mass Communication/Media Studies from Cebu Normal University.
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    Technical Documentation Management
    Software Documentation
    Procedure Manual
    User Guide Writing
    Writing
    Copy Editing
    Technical Documentation
    Instruction Manual
    Technical Writing
    API Documentation
    User Manual
  • $23 hourly
    I am a team player, willing to learn and fast learner. Hard worker and result oriented. Highly organized person and keen to details.
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    User Guide Writing
    User Manual
    System Testing
    Document Analysis
    Data Entry
  • $5 hourly
    Hi! My name is Iceley, I can go by Ice. You can hire me as a helper or assistant for your software assistance ☺️
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    Google Assistant
    User Guide Writing
    Microsoft Virtual Server
    Software
  • $3 hourly
    I am an undergraduate student wanting to help my family with our financial struggles I am proficient in using Canva, and Microsoft 365. I also know how to edit videos.
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    Communication Etiquette
    Ad Posting
    Writing
    Procedure Documentation
    Copywriting
    User Guide Writing
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