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  • $55 hourly
    Are you missing out on potential revenue and growth because you're stuck in the weeds working IN your business instead of ON your business? Do you often feel like you're never going to get to Inbox Zero? As the visionary of your business, you need to be focused on your big hairy audacious goals (BHAGs), not wasting your time responding to emails, scheduling appointments, posting blog content, or even creating spreadsheets. That stuff is beneath your paygrade, so to speak. That's where I come in: I can handle the day-to-day grind stuff that eats into the time you could be spending with your customers, or being creative. I pride myself on my ability to discover new methods of efficiency and to streamline processes, and I can do the same for you and your business. I want to help you reach your potential - whether you're looking for someone to do it for you, or someone to teach you how to do it better for yourself - I can do that! I've worked in many, many different types of offices over the years, and I've developed a reputation for exceeding expectations. I'm looking forward to doing the same for you.
    Featured Skill Virtual Assistant
    Administrative Support
    Writing
    Email & Newsletter
    Editing & Proofreading
    Calendar Management
    Virtual Assistance
    Scheduling
  • $15 hourly
    *Hardworking, detail-oriented,fast learner and internet savvy ** Worked as personal assistant and executive secretary handling certification and accreditation materials.I assist in the creation of work processes and coordinates with other department in their documentation.I also spearheaded some required training.My work experience allows me to be very meticulous and detail oriented. Worked as research analyst with experience in data mining and analysis. I am very keen with details ,ensuring that work is delivered effectively and efficiently. I have full knowledge in MS application as I handle reports and create news and research articles for publication. Experience Compliance analyst.My role allows me to be very process oriented.Evryday task encludes ecommunications surveillance.Reading amd ensuring the employees comply with the set standards and processes both imposed by the firm and the governing bodies.
    Featured Skill Virtual Assistant
    Microsoft Office
    File Maintenance
    Translation
    Virtual Assistance
    Research Documentation
    Administrative Support
    Data Mining
    Data Entry
  • $59 hourly
    I am a Customer Service Expert with 25 years of experience in Customer Care. Conscientious and honest, notorious process optimizer with a soft spot for technology.
    Featured Skill Virtual Assistant
    Marketing
    Shopify
    HTML5
    Email Support
    WordPress
    Notion
    HubSpot
    Intercom
    Administrative Support
    Swiss German Dialect
    Data Entry
    Virtual Assistance
    Customer Support
    French
    German
  • $18 hourly
    Hi, I am an Industrial Engineer with corporative experience and SME's project manager as well, I am fully capable of help in all the functional areas of your company, organizing and evaluating business plans, data indicators, and the operational work that it involves. I specialize in the following: I can work in both English and Spanish languages • Social media management across multiple platforms including Instagram, Facebook, Twitter, Pinterest, and others upon request - Includes content creation, implementing growth strategies, and managing paid ad campaigns. • Email Outreach; bulk with tools like Lemlist or one by one. • Audio and video transcription • Data entry and spreadsheet management • Internet research: basic to extensive, data collection. • Email handling, sorting and prioritizing • Calendar management, appointment setting, and travel booking • Executive Presentations (Powerpoint, Prezi, or other programs of your choice) ; • Quickly picking up on new administrative tasks with minimal guidance: Knowledge of marketing, sales, logistics, and procurement processes • Project Management tools: Asana, Trello, Monday: •Other administrative support. I would love to discuss how I can help you and/or your business!
    Featured Skill Virtual Assistant
    Scheduling
    Database
    Data Mining
    Data Entry
    Administrative Support
    Google Docs
    Task Coordination
    Virtual Assistance
    Canva
    Form Development
    Executive Support
    Staffing Needs
    Microsoft Excel
    Microsoft Word
    Microsoft PowerPoint
  • $25 hourly
    Hey, welcome to my profile, I'm Dani! I am a very organized and hardworking Virtual Assistant, with several years of experience. I am here to help you with tasks that are time consuming. Some of the activities that I carry out are the following: -Administrative Support. -Data Entry. -Review and Correction of Documents. -PDF Convertion. -English to Spanish translation. -Transcription from images and podcast. -Management of emails, calendar, calls. -Social networks, design of images for social networks in Canvas format. Daily publication, review of statistics, interaction with customers on different social networks, daily, weekly or monthly programming of content. -Design and improve your presentations. -Data Entry. I am familiar with: MS Office, Google Docs, Google Sheets, Photoshop, Illustrator and Canvas. I find joy in what I do and love being able to help make my clients' lives easier. If you want to do an interview before hiring, we can gladly schedule it. Spanish: Hola, bienvenido a mi perfil, ¡soy Dani! Soy una Asistente Virtual muy organizada y dedicada, con muchos años de experiencia. Estoy aquí para ayudarte con tareas que demanden mucho tiempo. Algunas de las actividades de las que me hago cargo son las siguientes: -Soporte administrativo. -Ingreso de datos. -Revisión y Corrección de Documentos. -Conversión de PDF. -Traducción Inglés - Español. -Transcripción desde imágenes y podcast. -Gestión de correos, agenda, llamadas. -Social Media, Diseño de imágenes para redes sociales en formato Canvas. Publicación diaria, revisión de estadísticas, interacción con clientes en las diferentes redes sociales, programación diaria, semanal o mensual del contenido. -Diseñar y mejorar tus presentaciones. Manejo el uso de programas como: MS Office, Google Docs, Google Sheets, Photoshop, Illustrator y Canvas. Me encanta lo que hago y amo hacer más sencilla la vida de mis clientes. Si necesitas hacer una entrevista antes de contratar, con gusto podemos agendar.
    Featured Skill Virtual Assistant
    Scheduling
    Task Coordination
    File Management
    Virtual Assistance
    File Maintenance
    Social Media Design
    Adobe Photoshop
    Google Workspace
    Social Media Content
    Email Communication
    Communications
    Microsoft Office
    Data Entry
    General Transcription
  • $15 hourly
    🌟WHY Choose ME INSTEAD OF OTHER FREELANCERS? 🌟 Customer testimonials: I put a lot of emphasis on giving my clients VALUE and gaining their TRUST. My value as a professional and the client reviews and feedback on my profile are both very essential to me. Over-Delivering is essential to what I do as a freelancer. My main goal is to give more than I hope to receive. I take delight in always uttering, "WOW," when I leave a client. Responsiveness: Being incredibly accessible to my clients and having all lines of communication open. Resilience: Speak with my previous client and inquire about me. I approach every problem my clients have and come up with a solution. 🛠️Platforms/Software/Apps I use: ✔️Google Sheets ✔️Microsoft Word ✔️Adobe Photoshop CS6 ✔️Microsoft Excel ✔️Zoom ✔️Availity ✔️Openphone ✔️Dialpad ✔️Slack ✔️Loom ✔️Various EHR portals Like: IntakeQ, Practice Fusion, Office Ally, and others, as well as learning and using new technologies when necessary. 👨🏻‍💻Customer Support ✔️Email support ✔️Chat support ✔️Phone Support ✔️Tech Support 🌟💯 Risk-Free Satisfaction Promise🌟 3 Years of Experience as a Medical Virtual Assistant; Workaholic; Devoted; Highly Organized; Quick Learner; Tech-Savvy; Leader; Problem Solver; Team Player; Reliable; Wide Range of Skills and Experiences! 📞I urge you to come see me so we can talk about how you and your company would be once I start helping. You'll discover that I'm the solution you've been looking for as you effectively expand your company. Today, schedule an enlightening meeting in Upwork message or call me through this number (+63-939-577-7912), and let's get things done.
    Featured Skill Virtual Assistant
    Scheduling
    EMR Data Entry
    Communication Etiquette
    Google Sheets Automation
    jQuery
    Google Apps Script
    Google Sheets
    Medical Billing & Coding
    Virtual Assistance
    Data Entry
    Customer Service
    Customer Support
    Phone Communication
    Phone Support
  • $12 hourly
    Hi! If you’re an independent author, aspiring author, or independent publisher then you definitely need me in your corner. I am an extremely motivated individual who is deeply passionate about books and bringing them to life. I want to help you through the process of writing, editing, promoting, and marketing your book. My years of experience and expertise in the self-publishing process makes me the perfect assistant to bring your books goal to life. I have edited and proofread 10+ titles, fixing inconsistencies, and producing a grammatically accurate, well-structured, and error-free book, ready to be published. Over twenty authors have described my feedback and reviews on their manuscripts as stellar, impressive, and extremely helpful. I have designed more than ten book covers, successfully executed five book launches, managed Instagram, Facebook and Pinterest accounts, and managed authors under an online publishing platform and now this what I can do for YOU: 1. Manage and create content for your social media accounts across Facebook, LinkedIn, Pinterest, and Instagram for book promotion and marketing. 2. Evaluate your manuscript and drafts for quality, and provide relevant feedback for improvements. 3. Edit and proofread your short story, novella, novel, articles, blog posts, etc. I will be on the hunt for typos, major factual errors, grammatical inconsistencies, awkward phrasing, unnecessary repetitions, one-dimensional characters, plot holes, and so on. I will ensure your writing is consistent with your preferred style guide (APA & CMOS) and is smooth and consistent. My preferred genres are thrillers, contemporary fiction, romance, and a bit of non-fiction. 4. Email management: Sending weekly Newsletters (Mailerlite and Mailchimp), building subscribers list and lead generation (bookfunnel), organize book swaps (bookclicker), sending and replying general emails. 5. Book launch assist: I will format and upload your book to your preferred publishing platform, and create a detailed marketing and promotion strategy using Social Media (Facebook ads, marketing on Facebook groups, Instagram, Pinterest, and LinkedIn), Goodreads, Amazon Marketing, and so on. Manage ARC sending and follow up, source and gather positive reviews, build momentum before launch, create book trailers, and score interviews and spotlights. So, which one of these would it be? I can’t wait to get started. Please send a message!
    Featured Skill Virtual Assistant
    Social Media Marketing
    Canva
    Kindle Direct Publishing
    Email & Newsletter
    Email Design
    Social Media Management
    Social Media Content Creation
    Book Marketing
    Virtual Assistance
  • $12 hourly
    I am a proactive and results-oriented Administrative and Operations Assistant with 5 years of experience. I have worked with start-ups to high-profile companies all over the world such as Stone & Chalk - Adelaide and Sydney. I can stay on top with tasks such as: ▪️ Accounting (payroll, invoices) ▪️ HR (recruiting, onboarding new talents) ▪️ Executive management (reminders, travel, personal requests) ▪️ Inbox management (schedule meetings, answer emails, "zero"-inbox mentality) Below are the tools I have experience in: ▪️ Wix ▪️ Later ▪️ Getro ▪️ Canva ▪️ Shopify ▪️ LastPass ▪️ Dropbox ▪️ CRM | Hubspot ▪️ Online Community| Hivebrite ▪️ Membership Sites | Kartra ▪️ Team Comms | Slack, Ryver, Voxer ▪️ E-signature| HelloSign, AdobeSign ▪️ Accounting: Quickbooks, Gusto, Harvest ▪️ Visitor/Delivery Management | Envoy, Sine ▪️ Appointment Scheduling | Calendly, AddEvent ▪️ Video Hosting | Vimeo, UScreen, Loom, Zoom ▪️ Project Management | Asana, Notion, AirTable, Trello ▪️ Email Service Provider | Mailchimp, QuickMail, ActiveCampaign If you're interested in discussing how I can help you, feel free to send me a message. I provide hassle-free client experience with open communication.
    Featured Skill Virtual Assistant
    Administrative Support
    Notion
    Clerical Procedures
    HubSpot
    Online Research
    Business Operations
    Kartra
    Virtual Assistance
    File Management
    File Maintenance
    Data Entry
    Scheduling
  • $20 hourly
    𝗬𝗼𝘂𝗿 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 𝗶𝘀 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗮𝘄𝗮𝘆! 📆 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 📧 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁 𝗘𝗺𝗮𝗶𝗹 𝗛𝗮𝗻𝗱𝗹𝗶𝗻𝗴 🤹 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗪𝗵𝘆 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗵𝗶𝗿𝗲 𝗺𝗲? 👇 📧 𝗜𝗻𝗯𝗼𝘅 𝗮𝗻𝗱 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: I keep a sharp eye on my social media inbox, ensuring swift and positive audience responses. Handling email correspondence efficiently is my forte, especially when it comes to prioritizing urgent matters. 💻 𝗦𝗮𝗹𝗲𝘀 𝗮𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Let me assist you with sales-related tasks such as managing customer inquiries and orders. I excel in providing exceptional customer service and fostering strong client relationships. 🤹 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: I thrive in taking ownership of additional projects, aiming for successful completion, stakeholder satisfaction, and effective multitasking. 📱 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: I craft, schedule, and optimize engaging content across platforms, with a keen focus on Facebook and Instagram. Let's build a standout brand presence with eye-catching graphics and visuals – Canva is my go-to tool! 🗓 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Count on me to organize your calendar, arrange meetings, and coordinate podcast interviews/live stream collaborations. I proactively handle conflicts and prioritize tasks for maximum productivity. 🏨 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗥𝗲𝘀𝗲𝗿𝘃𝗮𝘁𝗶𝗼𝗻: Ease the hassle! Managing all your reservations – flights, hotels, transport, and restaurants – makes your travel and dining easy and relaxed. 📥 𝗢𝘁𝗵𝗲𝗿 𝗔𝗱 𝗛𝗼𝗰 𝗧𝗮𝘀𝗸𝘀: Need help with reports, presentations, or data entry? Consider it done. I'm your go-to for various ad hoc tasks, ensuring you can focus on what truly matters. 🥇 𝗧𝗼 𝗲𝘅𝗰𝗲𝗹 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿, 𝗜 𝗯𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝘁𝗮𝗯𝗹𝗲: ✦ Type A Personality ✦ Adaptability & Reliability ✦ Social Media Savvy ✦ Customer Service Excellence ✦ Strong attention to detail 👩‍💻 𝗦𝗼𝗺𝗲 𝘁𝗼𝗼𝗹𝘀 𝘁𝗵𝗮𝘁 𝗜 𝘂𝘀𝗲: ✦ Google Workplace & Microsoft Office ✦ GoHighLevel ✦ Trello ✦ Asana ✦ Todoist ✦ Hubspot ✦ QuickBooks Intuit ✦ Canva ✦ Slack & Discord ✦ Zoom & Skype ✦ Calendly & Google Calendar ✦ JIRA & Intercom ✦ Freshdesk ✦ ChatGPT & Bard ✦ WordPress ✦ Microsoft Outlook 𝗦𝗲𝗻𝗱 𝗺𝗲 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗮𝗻𝗱 𝗹𝗲𝘁'𝘀 𝗰𝗼𝗻𝗻𝗲𝗰𝘁!😉
    Featured Skill Virtual Assistant
    Time Management
    Intuit QuickBooks
    Travel Planning
    Project Management
    Email Etiquette
    LinkedIn
    Customer Relationship Management
    Calendar Management
    Administrative Support
    HubSpot
    Personal Administration
    Asana
    Virtual Assistance
    Email Communication
    Task Coordination
  • $25 hourly
    Nice to meet you! I am so glad we have crossed paths, My name is Chezza Rica Palo your multi-skilled next Virtual Assistant Rockstar. I'm a social media management expert with skills in graphic designing and administrative tasks and with years of experience as a corporate employee and a freelancer. I have previously worked with clients like authors and copywriters, in the construction industry and currently, clients in the Fashion and clothing business. I am a multi-passionate person who is extremely motivated to constantly develop my skills and grow professionally. I Pursue freelancing to follow my passion, and my mission is to help entrepreneurs, fashion, and lifestyle e-commerce to scale up their business and achieve their dream goals while they are focusing more on the important stuff, growing and expanding their businesses. I'm here to help you achieve your marketing goals by attracting and engaging audiences with an interest in your products and/or services, help you with brand strategy, develop your brand awareness online and do administrative/ clerical tasks. Why work with me? More than the skills and experience that I have, I believe that you should hire me for the three (3) main reasons: First, I put my 100% on every that tasks or project that I work on, Second, I am a proactive person and Third, I am a result-oriented person. Let's talk and let's get to work! I'm always glad to help, JUST LET ME KNOW! Drop me a message to discuss your project! Some of the Tools and Apps I am familiar with: Canva Adobe Photoshop Adobe Illustrator Hootsuite Creator Studio Business Suite Wrench DingTalk Google apps Google Drive Microsoft offices Telegram Slack Personality Highlights and Skills: Confident in my abilities and equipped with the required skills and qualities Cheerful disposition Neat and well-organized Able to work under pressure and can manage multiple tasks Works well with deadlines Collaborative and efficient Successful working in a team environment, as well as independently Able to follow instructions and deliver quality results
    Featured Skill Virtual Assistant
    Resume Writing
    Team Management
    Data Entry
    Microsoft Office
    Virtual Assistance
    Administrative Support
    Human Resources Strategy
    Email Communication
    Graphic Design
    Canva
    Social Media Management
  • $12 hourly
    "Zacha was an excellent employee who did high quality work for AVUITY. She showed great initiative and worked on new projects that were beyond her immediate skill set. She was trustworthy and dedicated. She collaborated extremely well and was always responsive and communicative with her tasks and projects. I would highly recommend her to anyone looking for someone with her skill set." Highly proficient in: - Directing the development and implementation of Standard Operating Procedure (SOP's) - Conducting Trello and Zapier Automations to streamline workflow processes and improve efficiency. - Facilitating Notion Build Out & Organization; Document migration from SharePoint and Google Drive to Notion - Encoding accurate weekly invoice data entry on CTUIT Compeat. - Providing Calendar, Email, and Website Management. - Highly proficient using: Microsoft Office Suite, Google Workspace, Loom, HotSchedules, InfoGenesis.Slack, Asana ClickUp, Checkout Champ, Shopify, Amazon, Bluebeam, Ninety.io, FreshDesk, Loom, LastPass. I am very much willing to learn any new software tool the team is using.
    Featured Skill Virtual Assistant
    Google Docs
    Scheduling
    Administrative Support
    Communications
    Psychology
    Canva
    File Maintenance
    File Management
    Asana
    Notion
    Data Entry
    Virtual Assistance
    Digital Project Management
    Project Management
    Critical Thinking Skills
  • $17 hourly
    🌟 Need a highly efficient Virtual Assistant? Look no further! 🌟 Experienced Virtual Assistant with 11 years of dedicated service in a diversity of administrative roles, including but not only project management, team coordination, customer service management, web content analysis, AI training, email and calendar management, light bookkeeping, translation and event planning. I am Brazilian and fluent in English, Spanish, and French. I am known amongst my clients and coworkers to be a trustworthy, fast learner, detail-oriented,proactive and effective communicator. 📬 Let's chat and see if we are a good match :)
    Featured Skill Virtual Assistant
    Travel Planning
    People Management
    Event Planning
    Project Management
    Light Bookkeeping
    Payroll Accounting
    Calendar Management
    AI Model Training
    Virtual Assistance
    Administrative Support
    Translation
    Customer Service
    Email Support
  • $50 hourly
    Hi! My name is Stacey! I serve as both an Executive Assistant and Event Coordinator, seamlessly integrating executive support functions with the meticulous orchestration of internal events. Are you a fast-paced startup, a tech company, or a small business owner looking for an executive assistant who can keep up with your dynamic environment? Look no further! With extensive experience supporting executives in high-growth settings and diverse industries, I ensure your operations run smoothly and efficiently, allowing you to focus on innovation and growth. What I Bring to the Table: • Executive Support Expertise: Mastery in managing calendars, scheduling meetings, handling communications, and overseeing travel arrangements, ensuring your day-to-day tasks are handled with precision. • Project Management Pro: Skilled in coordinating complex projects, tracking progress, and ensuring deadlines are met, so you can achieve your strategic goals. • Event Coordination : Experienced in planning and executing a variety of internal events, including team-building activities, workshops, training sessions, and corporate retreats, fostering engagement and teamwork. • Tech-Savvy Solutions: Proficient with the latest productivity tools and software, ensuring seamless integration and utilization of technology to enhance efficiency. Why I’m Your Perfect Fit: • Startups and Tech Focus: Deep understanding of the unique challenges and fast-paced nature of startups and tech companies, with a proven ability to adapt and thrive in dynamic environments. • Cross-Functional Collaboration: Effective communication and collaboration with various departments and stakeholders, ensuring alignment and seamless execution of projects. • Proactive Problem-Solver: Anticipating needs and resolving issues before they become problems, keeping everything running smoothly. Achievements to Highlight: • Streamlined executive operations for a rapidly growing tech startup, reducing administrative overhead by 25%. • Coordinated a company-wide project that led to a successful product launch, meeting all critical deadlines. • Implemented an organizational system that improved team efficiency and communication, contributing to a 15% increase in productivity. Let’s Propel Your Success Together! With my expertise in executive support and a deep understanding of the startup and tech landscapes, I’m here to help you achieve your goals. Let’s connect and see how I can contribute to your success!
    Featured Skill Virtual Assistant
    Operational Planning
    Accounting
    Business Management
    Calendar Management
    Administrative Support
    Social Media Account Setup
    Event Management
    Travel Planning
    Project Management
    Virtual Assistance
    Research & Strategy
    Executive Support
    Manage Ecommerce Site
  • $20 hourly
    Hi! My name is Cielo. I’ve been in the freelancing industry for over six years now, working as a marketing expert and project manager. I specialize in content management and funnel building, making sure that the company achieves optimal user experience with our systems. I also found interest and have acquired knowledge in hiring, task delegation, and project management. I have kept long-term clients, most of them 6 months and up, and have received excellent ratings and reviews from them. Before getting into freelancing, I have 5 years of solid experience in the BPO industry. I have climbed up the career ladder, started off with taking in calls, then after a few months, was promoted to become a Quality Assurance Specialist, then, became a supervisor and handled a team of 18 chat support and email correspondence representatives. As an employee or contractor, I am very dedicated and committed. I prefer long-term clients but can also provide the same, if not better, service to short-term clients. I also have a passion for learning new things and do not prefer being stagnant to repetitive work for a long time; I am very inquisitive and always eager to learn. I like to do tasks that will help enrich my knowledge and help me grow as an individual. For the right job, I can work past my allotted time and have no issues with overtime, I can also do tasks that are not related to my actual project provided that I will be trained and guided on how to accomplish them. I am flexible, very responsive, and loyal. Outside of work, I am a mom, a wife, a daughter to a single mother, and a friend to a few very genuine people. I love spending quality time with family and friends, which is one of the reasons why I opted to work as a freelancer. My leisure activities are cycling, beach bumming, and swimming. Please see below the skills/platforms I learned for the past years in the workforce: Key Skills: 👉 Funnel Building 👉 Content Management Systems / Wordpress using it's internal editor, Divi themes or Elementor 👉 Email Marketing Campaigns Setup 👉 Social Media Management / Marketing 👉 Customer Support 👉 Virtual Assistance 👉 Email Support / Marketing 👉 Fraud Analysis 👉 Team Management 👉 Project Management PLATFORMS USED: CMS, Marketing and Funnel Building: WordPress ClickFunnels Opt-in Pages, Sales Pages, Membership Sites Bldrly Kajabi Ontraport Page Builder Kartra Klaviyo Wix Amazon Store Builder Klaviyo Ontraport Mailchimp ActiveCampaign AWeber ClickFunnels MailerLite Webhosting: GoDaddy Bluehost Hostgator Names.co.uk Hostinger Customer Support Platforms: GMail ZohoMail Zendesk JiRa LiveChat Inc. Amazon Seller Central Messaging Social Media Platforms: Facebook (Business Manager, Ads Manager, Publishing) Instagram (Business and Personal) Snapchat Twitter Pinterest Spotify Schedugram Hootsuite Tweetdeck Repost App LinkedIn Clubhouse TikTok Buffer Design: Canva Adobe Photoshop Adobe Premiere Pro Adobe Illustrator Adobe InDesign Adobe XD Headliner Windows Video Editor Cloud Sharing / File Management: Google Drive Dropbox Zoho E-commerce and Dropshipping: Shopify WooCommerce Shiphero Shipit Amazon Signifyd Alibaba Project Management and Team Management software: Basecamp Slack Trello Kanban Dropbox Asana ClickUp Time tracking software: Hubstaff Worksnaps Upwork Desktop App Data Analysis / Data Entry: Django Google Drive (Google Sheets) Microsoft Excel Other skills: SEC Filings Writing Blogs Photo / Video editing Skills that I'd like to learn in the future: AI Usage and Developing Graphic Design Full Stack Developing Web Design Video Editing Animation Multimedia Arts Thanks for taking a peek at my profile and looking forward to speaking soon!
    Featured Skill Virtual Assistant
    Virtual Assistance
    ActiveCampaign
    Ontraport
    Executive Support
    Customer Service
    Social Media Plugin
    Email Communication
    Kajabi
    Content SEO
    Administrative Support
    ClickFunnels
    Marketing
    Email Marketing
    WordPress
    Web Design
  • $16 hourly
    Greetings! My name is Angelo, I am a 26 years old Accountant from Venezuela. I am an accomplished accounting professional holding a Bachelor's degree in Accounting, with over three years of experience as a Virtual Assistant and Bookkeeper. As a bilingual individual, I am fluent in both English and Spanish, enabling me to communicate effectively in diverse environments. My skills in the area and software I Manage: -Prepare the basic statements ( Profit & Loss, Balance sheet/Statement of financial position, cash flow statement) -Payable and receivable accounts -Create or prepare invoice billings -Create the account charts -Payroll -Short term decisions (cost volume profit analysis, cost behavior) -Long term decisions (Long term investments). Apps and software I manage: -QuickBooks -Wave accounting -Slack -Google Docs -Google sheets -Word -Excel -Google Admin Panel -Google voice -LinkedIn Aside from my accounting prowess, I have honed my skills in data entry and virtual assistance, where I excel in manually converting data from PDF to Excel or Word formats. My capabilities extend to administrative tasks such as setting appointments, managing calendars, and email handling via Mailchimp. My proficiency in handling calls adds to my well-rounded skill set. Also, I have skills in the data entry and Virtual Assistant area: - I can manually type or transfer via OCR data from pdf to excel or word -Setting up appointments -Managing Calendar -Taking calls. -Adobe Photoshop and Illustrator for creating logos, posters, flyers, etc -Experience with platforms like Slac k and Trello for project management. My time zone is similar to US EAST and my availability is as needed by the client. Looking forward to meeting you!
    Featured Skill Virtual Assistant
    Intuit QuickBooks
    Wave Accounting
    Executive Support
    Accounting Software
    Financial Statement Software
    Financial Software
    Stripe
    Accounting Basics
    Virtual Assistance
    Accounting Report
    Microsoft Excel
    Google Docs
  • $10 hourly
    * Expert in Skip Tracing (finding contact information) * Experienced Real Estate Professional Assistant! * 7 years experience working virtually in real estate field! * Run comps for finding best ARV! * Can provide motivated seller leads I am an Experienced Real Estate Professional Assistant in providing real estate administrative support for real estate professionals who want to spend more time on their business rather than in the backend of their business. What the profile does not reveal is professional demeanor and organizational skills that I possess. In a business environment these qualities are of the utmost importance in dealing with clients as well as co-workers. In me, you‘ll discover a reliable, detail-oriented, and extremely hard-working associate, one who will serve as a model to encourage other staff members to demonstrate the same high standard of professionalism. If hired I will add value to your team and will be asset in achieving your organizational goals. I am very highly focused & result-oriented in supporting complex, deadline-driven operations. Here are some of my experiences in Real Estate field: Administration: Buyers Agreement, Assistance with providing Broker Price Opinions (BPOs), Ordered Property Signs, Home Inspections, Pest Inspection, Settlement, Utilities turn on for clients. Constantly worked under critical deadlines and in a fast-paced environment. Marketing: Zillow.com, Social Media Support (Blog Posts, Listing Enhancements, status updates), FSBO, Expired, or Internet leads management Listing/Contracts Coordination: Listing Maintenance (MLS entry, status updates, re-list, price changes, seller updates, etc.) Your work life has become so busy, you cannot balance work/home/social life, you can hire me to assist you. Once you assign a task to me, you can not only count on me but depend on me to finish it like a professional! My goal is to help you go out generate your business with full confidence that someone in the back end is there to take care of basics.
    Featured Skill Virtual Assistant
    Virtual Assistance
    PDF Conversion
    Email Communication
    Social Media Management
    Article Writing
    List Building
    Microsoft Word
    Social Media Marketing
    Microsoft Excel
    Market Research
    Data Entry
    Data Scraping
    Administrative Support
    Real Estate
  • $10 hourly
    🌟 Enthusiastic, Reliable, and Ready to Elevate Your Customer Experience!🚀 With a solid track record of 10 years in the customer service industry and 3 years as a Virtual Assistant, I take pride in delivering professional, efficient, and top-notch service to esteemed clients like you. My expertise lies in seamless client communication over the phone and email. I am well-versed in providing stellar live chat support using platforms like Jira, Salesforce, Zendesk, Hubspot, Duve, Enso, OTA's, and others. Always up for a challenge, I'm eager to master any new tools required to excel in my role. Effectively managed client relationships within the dynamic advertising industry, directing and optimizing daily operations, customer service, technical teams, and fulfillment processes. Showcased adeptness in utilizing Microsoft Office, Google tools, Canva, Loom, Booking Koala, Maidily, Hubspot, Younium, Click Up, and a diverse range of Project Management and CRM platforms. Deadlines are my best friends, and I believe in delivering what I promise. As a team player, I collaborate effortlessly, but when the tides call for it, I can confidently captain the ship alone. Together, we'll provide unparalleled customer service and tackle any challenge that comes our way. I'm thrilled to work with you, exceeding expectations and leaving a lasting impression on your valued clients. Let's take your business to greater heights!
    Featured Skill Virtual Assistant
    Calendar Management
    Scheduling
    Email Communication
    Administrative Support
    Zendesk
    Gorgias
    HubSpot
    Notion
    Slack
    Virtual Assistance
    Account Management
    eBay
    Customer Service
    Canva
    Data Entry
  • $10 hourly
    Unlock Seamless Support and Success for Your Business! Are you overwhelmed by emails, customer inquiries, and administrative tasks? As a dedicated Email Support and Virtual Assistant, I specialize in providing top-notch support that enhances customer satisfaction and streamlines your operations. What I Offer: Email Management: Efficiently handle incoming emails, prioritize inquiries, and respond promptly to ensure no customer is left waiting. Customer Success: Foster strong relationships with clients, ensuring they have a positive experience and feel valued. I proactively address their needs and gather feedback to drive continuous improvement. Virtual/Administrative Support: From scheduling appointments to managing documents and organizing workflows, I take care of the details so you can focus on growing your business. With a keen eye for detail and a commitment to excellence, I’m here to help your business thrive. I have acquired enough knowledge to satisfy your desires. I am knowledgeable in different apps like Microsoft Office Google Suite Canva Slack Teams Asana ClickUp Airtable Xero Quickbooks Instagram CRMs Salesforce Notion Jira Atlassian Zendesk My experience helped me acquire and develop new skills that make me an excellent customer service representative and a Virtual assistant. I am an adaptable, resourceful, and multi-skilled professional with excellent verbal and written communication skills. I am flexible and trainable. I enjoy learning new skills, so I'm always open to new projects. Let’s connect and discuss how I can contribute to your success!
    Featured Skill Virtual Assistant
    Administrative Support
    Virtual Assistance
    Customer Service
    Website Builder
    Bookkeeping
    Bank Reconciliation
    Email Communication
    Data Entry
    Accuracy Verification
  • $10 hourly
    Hi, I’m Funmi! A proactive and detail-oriented Virtual Assistant ready to help you reclaim your time and focus on what truly matters: growing your business and doing what you love. If you're overwhelmed by daily operations or simply need a trustworthy hand to manage the backend of your business, you’re in the right place. I specialize in supporting entrepreneurs, coaches, bloggers, and busy professionals with reliable, high-quality virtual assistance. ✅ What I Can Help You With: 🗂 Administrative & Executive Support ✔Inbox and calendar management ✔Data entry & file organization ✔Light bookkeeping (Zoho Books, Excel) ✔Document formatting, proofreading & editing ✔Team coordination & communication ✔Light project management (ClickUp, Asana, Trello) 👥 CRM & Client Management ✔CRM setup and daily maintenance (Zoho, Hubspot) ✔Lead tracking and follow-ups ✔Client onboarding/offboarding ✔Customer support and communication 📊 Business & Office Support ✔People & task management ✔Basic HR support (Zoho People) ✔Report creation and spreadsheet tasks ✔Internal documentation updates 💻 WordPress & Content Support ✔Blog post uploads & formatting ✔Page creation and updates (Divi, Elementor, Gutenberg) ✔Image and media insertion ✔SEO optimization (Yoast, Rank Math) ✔Product uploads (Amazon, Shopify) ✔Canonical tags, slugs, and internal linking 📣 Social Media Management ✔Basic content scheduling ✔Graphic design with Canva ✔Engagement tracking and reporting 🧰 Tools I Use Every Day: ✔CRMs: Zoho CRM, Zoho Vault, Hubspot ✔PM Tools: Trello, Asana, ClickUp ✔Docs & Spreadsheets: Google Workspace, Microsoft Office ✔Design & Media: Canva ✔Time & Team Management: Slack, Hubstaff ✔Website CMS: WordPress (Divi, Elementor, Gutenberg) Why Clients Choose Me: ✔ Detail-driven and dependable ✔ Efficient with or without supervision ✔Fast communication & quick turnaround ✔Affordable without sacrificing quality ✔A genuine partner in your business success If you need someone to handle the day-to-day tasks that keep your business running smoothly, let's connect! I’m here to lighten your load so you can focus on scaling with confidence. Message me now, and let’s discuss how I can support your goals. Looking forward to working with you, Funmi.
    Featured Skill Virtual Assistant
    Salesforce CRM
    Kajabi
    SEO Content
    Canva
    Virtual Assistance
    Elementor
    Divi
    Administrative Support
    WordPress
    Content Upload
    Zoho Platform
    Google Workspace
    SEO Keyword Research
    WordPress SEO Plugin
    ChatGPT
  • $10 hourly
    I am a professional, self-oriented, and flexible virtual assistant with many previous experiences in administrative work, and costumer service. Skills: - Travel planning - Inbox management - Calendar management - Shopify - Data entry - Microsoft Office - Google docs - CRM - QuickBooks - Payment tracking - Arranging contracts and agreements - General translation from English to Arabic - Customer service I am willing to learn, train, and I am a fast learner. looking forward to working with you. Thank you.
    Featured Skill Virtual Assistant
    Travel Planning
    Customer Service
    Shopify
    Airtable
    English to Arabic Translation
    Multiple Email Account Management
    General Transcription
    Administrative Support
    Virtual Assistance
    Data Entry
    Google Docs
    CRM Software
    Microsoft Office
  • $15 hourly
    Need an 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝘼𝙉𝘿 𝘿𝙔𝙉𝘼𝙈𝙄𝘾 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏? Look no further! 💰Cost-effective & Tech-Savy 🔍Reliable & Resourceful 🛡️Data Security Here's what clients book me for: 🔥 𝙑𝙀𝙍𝙎𝘼𝙏𝙄𝙇𝙀 𝙏𝘼𝙎𝙆 𝙏𝘼𝘾𝙆𝙇𝙀𝙍: Elevate your productivity with an experienced Virtual Assistant, adept at transforming chaos into order through expert file, email, and calendar management. Mastering website management (Google Sites, Wix, WordPress) and crafting visually compelling PowerPoint presentations, I am your all-in-one solution for administrative and creative tasks. ● 𝘎𝘦𝘯𝘦𝘳𝘢𝘭 𝘝𝘪𝘳𝘵𝘶𝘢𝘭 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘵 ● 𝘍𝘪𝘭𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ● 𝘌𝘮𝘢𝘪𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ● 𝘊𝘢𝘭𝘦𝘯𝘥𝘢𝘳 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ● 𝘞𝘦𝘣𝘴𝘪𝘵𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 (𝘎𝘰𝘰𝘨𝘭𝘦 𝘚𝘪𝘵𝘦𝘴, 𝘞𝘪𝘹, 𝘞𝘰𝘳𝘥𝘗𝘳𝘦𝘴𝘴) ● 𝘎𝘳𝘢𝘱𝘩𝘪𝘤 𝘋𝘦𝘴𝘪𝘨𝘯 (𝘊𝘢𝘯𝘷𝘢, 𝘈𝘥𝘰𝘣𝘦 𝘗𝘩𝘰𝘵𝘰𝘴𝘩𝘰𝘱) ● 𝘗𝘰𝘸𝘦𝘳𝘗𝘰𝘪𝘯𝘵 𝘗𝘳𝘦𝘴𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯𝘴 🔥𝙁𝙖𝙨𝙩 𝙇𝙚𝙖𝙧𝙣𝙚𝙧 𝙬𝙞𝙩𝙝 𝙖𝙣 𝙀𝙮𝙚 𝙛𝙤𝙧 𝘿𝙚𝙩𝙖𝙞𝙡: ● 𝘚𝘸𝘪𝘧𝘵𝘭𝘺 𝘢𝘥𝘢𝘱𝘵 𝘵𝘰 𝘯𝘦𝘸 𝘤𝘩𝘢𝘭𝘭𝘦𝘯𝘨𝘦𝘴 𝘢𝘯𝘥 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘪𝘦𝘴. ● 𝘔𝘦𝘵𝘪𝘤𝘶𝘭𝘰𝘶𝘴𝘭𝘺 𝘱𝘢𝘺 𝘢𝘵𝘵𝘦𝘯𝘵𝘪𝘰𝘯 𝘵𝘰 𝘥𝘦𝘵𝘢𝘪𝘭𝘴, 𝘦𝘯𝘴𝘶𝘳𝘪𝘯𝘨 𝘩𝘪𝘨𝘩-𝘲𝘶𝘢𝘭𝘪𝘵𝘺 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘢𝘣𝘭𝘦𝘴. Ready to bring this diverse skill set to your project and contribute to its success. Let's collaborate and create something exceptional! 🚀
    Featured Skill Virtual Assistant
    Kajabi
    Notion
    Articulate Storyline
    Wix
    Google Workspace
    Virtual Assistance
    File Management
    Communications
    Asana
    Microsoft Excel
    Data Entry
    Administrative Support
    Graphic Design
    Canva
    Microsoft PowerPoint
  • $10 hourly
    YOUR VIRTUAL COMPANION ON… - General Virtual Assistance - Online Accounting and Bookkeeping - Social Media Management Here are the things that I can do: GENERAL VIRTUAL ASSISTANCE - In this role, I will be in charge of small details to keep the company moving so that my client can focus on the large company goals. Responsibilities include administrative work, personal tasks, internet research, email management, data entry, calendar management, etc. ACCOUNTING AND BOOKKEEPING - This generally includes: - Recording transactions such as income and outgoings, and posting them to various accounts. - Processing payments. - Conducting daily banking activities. - Producing various financial reports. - Reconciling reports to third-party records such as bank statements. SOCIAL MEDIA MANAGER - This includes: - Develop, implement and manage our social media strategy - Define the most important social media KPIs - Manage and oversee social media content - Use social media marketing tools - Stay up to date with the latest social media best practices and technologies I’m a freelancer working with honesty, sincerity, and professionalism. Enthusiastic and professional. I have a great passion for working as a Virtual Assistant, Bookkeeper, and Social Media Management. Giving SATISFACTION TO MY CLIENTS. I am Jerelyn Galve, passed the degree of Bachelor of Science in Accountancy and now an Accountant and a Bookkeeper. With my Accounting experiences and now with Virtual Services Functions, I am confident that you could count me in as your Online Professional Companion.
    Featured Skill Virtual Assistant
    Real Estate Marketing
    Virtual Assistance
    Lead Generation
    Administrative Support
    Cold Calling
    Social Media Management
    Email Marketing
    Accounting Principles & Practices
    Financial Report
    Accounting Software
    Customer Service
    Accounting Basics
    Microsoft Excel
  • $10 hourly
    OBJECTIVE Customer service adept, Administrative, marketing and Virtual Assistant with almost 4 years of experience in customer service, marketing, tourism, financial services and business administration. Skilled in evaluating customer needs and implementing multi-pronged digital strategies which help in maintaining good quality services and increases customer satisfaction Very self reliable, people oriented, detailed and time-keeping. A sentimental Perfectionist with a zeal to learn something more in every field I work in. Looking to work with all types of companies that need all the services that I offer and many more.
    Featured Skill Virtual Assistant
    Customer Retention
    Administrative Support
    Virtual Assistance
    Salesforce
    Salesforce CRM
    Customer Service
    Management Skills
    Customer Experience Research
    Data Entry
    Microsoft Office
    Invoicing
    Digital Project Management
    Zendesk
    Customer Feedback Documentation
    Call Center Management
  • $15 hourly
    I am a dedicated and self-disciplined professional with over 9 years of experience in various roles including Product Support/Retention, Appointment Setting, Lead Generation, Customer Support, Data Entry, and Administrative tasks. My expertise extends to working with both USA and UK & Australian markets. As a full-time freelancer, I have successfully completed over 5000 hours on Upwork. I am available to assist you in various areas such as appointment setting, utilizing platforms like Hubspot, Zendesk, Mailshake, LinkedIn Navigator, as well as proficiency in MS Office, G-Suite, JIRA, and Microsoft Dynamics. To ensure optimal work conditions, I have set up a dedicated workspace equipped with a power backup system, fast internet connectivity, and an 16GB RAM laptop. I am confident that my experience and resources will enable me to provide valuable assistance to your projects.
    Featured Skill Virtual Assistant
    Shopify Dropshipping
    Shopify Website Design
    Email Communication
    Administrative Support
    Account Management
    Scheduling
    Customer Support
    Providing Information to Callers
    Phone Communication
    Cold Calling
    Virtual Assistance
    Lead Generation Strategy
    Lead Generation
  • $40 hourly
    ✔️Top-Rated Plus VA✔️ Top-Rated Plus Content Writer ✔️100% Client Satisfaction "Super fast project --- from start to finish, Florence handled it all. What's even better than her work ethic and quality --- is just her. She is ready to learn, eager to start, and just an amazing human being that you want to work with. Rehire for sure when more tasks come up. Thanks, Florence" Running a business from the ground up isn't a walk in the park; even Batman needs Alfred all the time to save the world from villains successfully. Why not delegate tasks to someone whose sole purpose in life is to make her clients' lives easier and lighter? Hi, I'm Florence. I am a well-experienced VA and content writer, ready to help your business grow. Here is how I can help you. Virtual Assistance; I'm your girl if you need PA/EA administrative support and marketing tasks. Let me help relieve your workload as you focus on more critical activities. Content Writing; I bet you are looking for a writer with SEO expertise, and then you have clicked on the right profile. I can help you create rich keywords and SEO blog content that ranks. I have written for various publications and niches. I'm conversant with both British English and North American Dialect. You will not be disappointed to contact me; I'm deeply grateful for your visit to my profile. Let's talk.
    Featured Skill Virtual Assistant
    Google Workspace
    Meeting Agendas
    Communications
    Data Entry
    Virtual Assistance
    Email Support
    Form Development
    Presentations
    Executive Support
    File Maintenance
    Content Writing
    Editing & Proofreading
  • $15 hourly
    With over 7 years of diverse experience in client relationships, accounting, operations, and project management, I am a highly motivated team player who excels at leading highly productive teams. Whether working under pressure or taking initiative on my own, I always strive to exceed client expectations and continuously challenge myself to reach new heights. As a Scrum Master, I am skilled in managing projects and leading teams towards successful completion of goals. I am also an experienced Virtual Assistant and Executive Assistant, capable of providing top-notch customer service and support through phone, email, and chat channels. My background in Admin Support, along with my certification as a Xero Advisor, allows me to offer a range of financial services, including accounts executive duties, financial statements, bookkeeping, and purchase management. In addition, I have experience in digital marketing and can assist with various aspects of this field. I take pride in my ability to adapt to various roles and responsibilities and am always eager to learn and take on new challenges. If you're looking for a dedicated and versatile professional who can help your business thrive, don't hesitate to get in touch.
    Featured Skill Virtual Assistant
    Reputation Management
    Online Reputation Management
    Key Account Management
    Project Management
    Communications
    Email Support
    Xero
    Order Processing
    Purchase Orders
    Virtual Assistance
    Digital Marketing
    Administrative Support
    Bookkeeping
    Data Entry
    Accounts Payable
  • $25 hourly
    I am an Administrative Assistant with over 10 years of experience. I am proficient in Microsoft Office, Oracle and TMS. I have experience working remotely handling inventory issues, ordering supplies, and invoice payment for multiple Distribution Centers across the United States. I have great organizational skills that ensures that projects are completed effectively and efficiently. I know how to prioritize emails and handle stressful customer service situations.
    Featured Skill Virtual Assistant
    Microsoft Excel
    Microsoft Office
    Customer Service
    Virtual Assistance
    Administrative Support
    Third-Party Logistics
    Executive Support
    Task Coordination
    Logistics Coordination
    Logistics Management
    Data Entry
    Office Administration
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Virtual Assistant Hiring Guide

Are you overwhelmed with administrative tasks or struggling to find time for strategic priorities? A virtual assistant could be the solution you need. These remote professionals provide essential support, from scheduling meetings and managing emails to creating content and handling customer service. By delegating time-consuming responsibilities, you can focus on growing your business and achieving your goals.

This guide covers everything you need to know about hiring a virtual assistant, including their roles, benefits, and the steps to find the right fit for your needs. 

What is a virtual assistant?

A virtual assistant is a remote professional who provides administrative support and specialized services to help businesses and individuals manage time-consuming tasks. They handle responsibilities like data entry, scheduling meetings, and social media management, helping operations run smoothly. 

These professionals can work as part-time or full-time employees, offering flexibility and a cost-effective alternative to traditional hiring. A virtual assistant's skill set often includes expertise in bookkeeping, calendar management, graphic design, and content management. Whether you need help organizing spreadsheets, making phone calls, or managing customer support, hiring a tech-savvy virtual assistant is a smart investment for boosting productivity and maintaining an organized workflow.

Why hire a virtual assistant?

Hiring a virtual assistant brings substantial benefits to businesses across industries. They reduce the burden of time-consuming administrative tasks like invoicing, travel arrangements, and proofreading, allowing you to focus on key initiatives and strategic planning. For business owners and entrepreneurs, virtual assistants improve productivity and enable better work-life balance, ensuring that no important task is overlooked.

Virtual assistants provide specialized virtual assistant services, such as social media management and bookkeeping. Ideally, they are adept at handling tools like customer relationship management (CRM) systems, tools like Microsoft Office, and project management platforms. 

They can often work remotely, allowing for efficient outsourcing and saving businesses from the costs of hiring a full-time employee. Whether you need help with your online presence, phone calls, or managing a team of executive assistants, virtual assistants consistently deliver excellent work tailored to your needs.

How to hire virtual assistants

Hiring a virtual assistant on Upwork is a straightforward and efficient way to find the right professional for your needs. The first step is determining what type of role the virtual assistant would be filling. Then, follow these steps:

  • Define your needs. Identify the tasks you want to delegate, such as calendar management, customer support, or social media tasks. Determine if the role should be part-time or full-time based on your workflow and the scope of responsibilities.
  • Create a detailed job post. Write a job description outlining specific responsibilities, such as data entry, bookkeeping, or digital marketing. Mention required skills like proficiency in Microsoft tools, graphic design, or expertise in time management.
  • Review proposals. Evaluate candidates' experience, skill sets, and hourly rates. Pay attention to their knowledge of tools like CRM systems and content management platforms as well as their their fluency in English.
  • Interview candidates. Conduct interviews to assess their communication skills, ability to manage remote work, and familiarity with your preferred tools. Discuss their experience with virtual assistant services, such as proofreading, lead generation, or handling team members.
  • Hire and onboard. Once you select a candidate, provide the necessary tools for them to succeed. Share things like templates for scheduling meetings, managing travel arrangements, and creating content for your online presence.

With a structured hiring process, you'll find a virtual assistant who can deliver excellent work while improving your overall productivity.

How to write a virtual assistant job post

Crafting a strong job description is essential for attracting skilled virtual assistants. A detailed post ensures candidates understand your needs and align their expertise with your expectations. Here's how to write an effective job post:

  • Use a clear title. Titles like "Virtual Assistant for Administrative Support and Social Media Management" convey the role's focus immediately.
  • Introduce your business. Provide context about your work, whether you're an entrepreneur or a small business owner looking for administrative support. Mention your industry, such as real estate or digital marketing, to help candidates understand your requirements.
  • List responsibilities. Be specific about tasks like invoicing, calendar management, copywriting, or managing spreadsheets. For example, if you need someone to oversee social media, specify expectations like content scheduling and engagement tracking.
  • Specify qualifications. Highlight essential skills like proficiency in Microsoft Office, CRM tools, or graphic design. Mention desired attributes, such as being tech-savvy and having strong time management abilities.
  • Include job details. Clarify whether the position is part-time or full-time, your budget, and the expected hourly rate. Describe the preferred communication tools, such as LinkedIn, Slack, or email, to ensure seamless collaboration.

A clear and comprehensive job post helps attract top candidates who can deliver high-quality virtual assistant services.

Common virtual assistant services

Virtual assistants offer a wide array of services to meet diverse business needs. These services cater to business owners, entrepreneurs, and professionals in industries like real estate and digital marketing. Here are the most common virtual assistant services:

  • Administrative tasks. Virtual assistants handle essential duties such as answering phone calls, organizing spreadsheets, and managing calendar appointments. These efforts help keep business operations running smoothly.
  • Customer support. They assist with email queries, phone calls, and chat support to provide a seamless customer experience. This promotes timely and effective communication with clients.
  • Data entry. Updating and maintaining accurate records in databases or CRM systems is a key responsibility. This service supports efficient business operations and accurate reporting.
  • Social media management. Virtual assistants manage your online presence by creating and scheduling posts, analyzing engagement metrics, and helping grow your brand's visibility.
  • Bookkeeping. They complete tasks like invoicing, tracking expenses, and preparing financial reports to keep financial records accurate and up-to-date.
  • Travel arrangements. They handle booking flights, hotels, and transportation for business trips, making sure all travel details are organized and accounted for.
  • Graphic design. Virtual assistants create marketing materials, social media visuals, and presentations that align with your brand identity, enhancing your professional image.
  • Content management. Proofreading, uploading blog posts, and managing content calendars are part of their responsibilities. These tasks streamline content workflows and improve efficiency.
  • Lead generation. Identifying potential clients or customers and compiling contact information helps support sales and marketing efforts effectively.
  • Project management. Virtual assistants coordinate tasks and timelines with team members to ensure projects are completed on schedule and meet expectations.

FAQ

Below are some common questions about hiring and working with a virtual assistant.

What skills should a virtual assistant have?

A virtual assistant should have strong time management, excellent communication skills, and be proficient in tools like Microsoft Office, CRM platforms, and project management software. Depending on your needs, they may also require skills in graphic design, copywriting, or bookkeeping.

Are virtual assistants suitable for small businesses?

Yes, small businesses benefit significantly from hiring virtual assistants who can handle time-consuming tasks like data entry, social media management, or customer support, enabling owners to focus on growth.

How do virtual assistants manage remote work?

Virtual assistants use tools like shared calendars, video conferencing apps, and project management platforms to stay connected and organized while working remotely. This keeps workflows efficient and promotes timely task completion.

Can virtual assistants work part-time?

Absolutely. Many virtual assistants offer part-time services, making them an ideal solution for businesses that require support for specific tasks or shorter durations.

What industries benefit the most from hiring virtual assistants?

Virtual assistants greatly benefit large and small businesses in industries such as real estate, digital marketing, e-commerce. They handle tasks like social media management, customer support, and lead generation, helping businesses streamline operations and grow strategically.

How do I communicate effectively with a virtual assistant?

Use tools like Slack, Microsoft Teams, or shared project management platforms to stay connected. Set regular check-ins, provide clear instructions, and use shared calendars to ensure alignment on initiatives and deadlines. Establishing expectations early fosters a productive working relationship.

Hire a virtual assistant on Upwork

A virtual assistant can revolutionize your business operations by taking on tasks like administrative support, content management, or lead generation. With their expertise in social media, customer support, and bookkeeping, virtual assistants offer flexible and cost-effective solutions tailored to your needs.

Start your journey on Upwork today—sign up, post your job, and find the perfect virtual assistant to help achieve your goals.

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