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based on 29,629 client reviews
  • $30 hourly
    Organized, leader, conflict resolution, quick learner, customer care, clear communicator, problem solver, intrinsically motivated, hard worker, multitasker, results oriented. Bachelor of Science in Biology at Texas A&M Job history: Cancer researcher, Chemistry + Biology educator, Social Media Marketing, Virtual Assistance
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Light Project Management
    Communications
    Multitasking
    Executive Support
    Form Development
    Virtual Assistance
    Inventory Management
    Task Coordination
    Draft Correspondence
  • $12 hourly
    I am a proactive and results-oriented Administrative and Operations Assistant with 3 years of experience. I have worked with start-ups to high-profile companies all over the world such as Stone & Chalk - Adelaide and Sydney. I can stay on top with tasks such as: ▪️ Accounting (payroll, invoices) ▪️ HR (recruiting, onboarding new talents) ▪️ Executive management (reminders, travel, personal requests) ▪️ Inbox management (schedule meetings, answer emails, "zero"-inbox mentality) Below are the tools I have experience in: ▪️ Wix ▪️ Later ▪️ Getro ▪️ Canva ▪️ Shopify ▪️ LastPass ▪️ Dropbox ▪️ CRM | Hubspot ▪️ Online Community| Hivebrite ▪️ Membership Sites | Kartra ▪️ Team Comms | Slack, Ryver, Voxer ▪️ E-signature| HelloSign, AdobeSign ▪️ Accounting: Quickbooks, Gusto, Harvest ▪️ Visitor/Delivery Management | Envoy, Sine ▪️ Appointment Scheduling | Calendly, AddEvent ▪️ Video Hosting | Vimeo, UScreen, Loom, Zoom ▪️ Project Management | Asana, Notion, AirTable, Trello ▪️ Email Service Provider | Mailchimp, QuickMail, ActiveCampaign If you're interested in discussing how I can help you, feel free to send me a message. I provide hassle-free client experience with open communication.
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    Administrative Support
    Notion
    Clerical Procedures
    HubSpot
    Online Research
    Business Operations
    Kartra
    Virtual Assistance
    File Management
    File Maintenance
    Data Entry
    Scheduling
  • $12 hourly
    Specialist in providing administrative support to real estate agents/transaction coordinators from California! My name is K. Vijay Kumar. A self-motivated professional that thrives on overcoming challenges and learning new skills. No matter the length of the project, my goal is to make your business run more smoothly. I take pride in my commitment to excellent service. With over 5 years of experience in assisting transaction coordinators in California real estate, I provide you with smooth closings and compliant files. I understand how valuable your time is as a transaction coordinator, my services will be helpful to reduce the amount of time you spend on paperwork so you can focus your attention on getting many new clients!! I've efficiently performed these tasks for previous clients, including, but not limited to: - Acting as a liaison between parties involved to ensure a smooth closing. - Helped a team of real estate agents manage files, schedule inspections, ensure paperwork accuracy, compile data for ongoing market analysis, and stay up to date on changing state regulations. - Provide a file audit prior to the closing of a real estate transaction. Entered all agent paperwork into the paperless data system, checking for accuracy. - Assisted in the coordination of real estate transactions by managing the flow of paperwork and ensuring deadlines were met, resulting in a 30% increase in efficiency. - Coordinated and tracked multiple listing and purchase contracts, paying close attention to all contract provisions, processes, and paperwork to ensure successful closings. - Processed and tracked real estate transactions from offer to close, as well as streamlined and updated the transaction process for closing documents and other related paperwork. You're busy. Save yourself time and let me handle the paperwork, which can help the growth of your business exponentially!! The rate is negotiable and dependent on business needs.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Google Docs
    Microsoft Excel
    Communications
    Data Entry
    Email Communication
    Contact List
    Google Sheets
    Scheduling
    Box
    File Management
    Inventory Management
    Microsoft Outlook
    Virtual Assistance
    DocuSign
  • $10 hourly
    I am a proficient, self- motivated Virtual Assistant with excellent skill and I have a great knowledge in Bookkeeping. I have a great passion for working as a Virtual Assistant and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work.
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    Logistics Management
    Google Sheets
    Administrative Support
    Forecasting
    Personal Administration
    Microsoft Office
    Virtual Assistance
    Inventory Management
    Invoicing
    Accounting Software
    Intuit QuickBooks
    Accounting Basics
    Bookkeeping
    Accounts Receivable
    Data Entry
  • $10 hourly
    Key skills: - Client support through email, chat, social media, SMS/text; - Order processing, inventory management; - Web research, data mining, data entry, lead generation; - Basic graphic design, social media content creation; - Audio transcription, proofreading; - Highly coachable and does not need to be micromanaged. Hardware, OS, and ISP: - Lenovo ThinkBook 14 Gen 5, AMD Ryzen™ 5 7530U, 16GB RAM - Windows 11 (64-bit operating system, x64-based processor) - SKY Fiber Unlimited 50Mbps Can use: - Freshdesk, Intercom, Tidio, Zendesk - ClickUp, Asana, Favro, Trello, Basecamp - Dropified, Oberlo, ShipStation, AliExpress, Shopify, Amazon, eBay - PipeDrive, Practice Better, ActiveCampaign, Salesforce, Zoho CRM - G Suite, Google Drive/Docs/Sheets/Forms, Airtable - Microsoft Excel/Word/PowerPoint, Evernote - WordPress, cPanel hosting, FileZilla, ClickFunnels - ConvertKit, Buffer - Loom, Screencast-O-Matic - AnyDesk, MultiLogin - Slack, Skype, Zoom, WhatsApp, Voxer - Canva, Crello - ChatGPT
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    Product Knowledge
    Online Research
    Customer Satisfaction
    Email Communication
    English
    Shopify
    Online Chat Support
    Email Support
    Virtual Assistance
    Communications
    Dropshipping
    Customer Service
    Administrative Support
    Customer Support
    Data Entry
  • $30 hourly
    I can help manage your business virtually by handling your administrative duties, leaving you with more time to grow your business. Experience in: Full Admin support including: - Email management - Social Media creation and management - Copywriting - Light Bookkeeping through QuickBooks - Asana and Trello - Canva Pro Membership - Designing all branding aspects for your business Shopify Website Maintenance, including: - Thorough knowledge of Shopify platform including themes, promotions & automation abilities - Knowledge of applications to help aid in website conversion - Upload new products and write compelling descriptions - Manage inventory, coordinate home page updates for promotional/seasonal orders, handle waitlists, backorders and more! Etsy shop creation and SEO packages Customer Relations, including: - Reply to all customer inquiries, field complaints, and ensure customer happiness. - Tracking orders and troubleshooting delivery issues - Processing return orders electronically Social Media Management, including: - Create and post original content - Engage with followers, reply to comments and DM's - Monthly marketing calendar for social media, email marketing and text marketing - Social Media management apps - Later and Planoly I would love the opportunity to speak with you further and help you to run your small business!
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    Email Communication
    Social Media Marketing
    Administrative Support
    Customer Support
    Shopify
    Asana
    Canva
    Product Catalog Setup & Optimization
    E-Commerce Management
    Inventory Management
    Communication
    Data Entry
    Product Entries
    Virtual Assistance
    Light Project Management
  • $12 hourly
    ONE OF THE TOP 3% OF PERFORMERS ON UPWORK WITH PROVEN SUCCESS IN LONG-TERM CONTRACTS. I have 6 years of Virtual Assistance experience working with Real Estate Companies. My roles are focused on Operations, Transaction Coordinator, Customer Service, Property Management, Research, Data Analytics & Project Management. I also have over 10 years of BPO background. I am a Top Rated Plus Freelancer on Upwork not because I have multiple clients but because I have proven value and a huge contributor to the success of the company that I work for. I am seasoned in performing tasks related to the following: - Transaction Coordinator Tasks related to Investments & Acquisitions - 5 years experience - LLCs & Corporations Formations and Maintenance in the US - 5 years experience - Appointment Setting & Calendar Management for Executives - 5 years experience - Project Management & Task Delegation - 5 years experience - Training new hires - over 10 years experience - Creating Policies & Procedures - over 10 years experience - Research - 10 years experience - Data Collection & Entry - 10 years experience - Online Bills Payment including taxes/returns - 5 years experience - IRA Process for Investments - 5 years experience - Shareholding change requests process & documentation - 5 years experience - Preparing K-1 information for a large number of recipients - 5 years experience - Outbound Sales Call - over 5 years experience - Inbound Customer Service Calls - over 10 years experience - Responding to Customer/Client Emails - over 10 years experience - Team Supervision - over 11 years experience - Travel Arrangements (Car, hotel, flight & meetings) I have experience & familiarity in the following: - Tax Filing for Individual and LLCs in the US - 3 years experience - Recruiting & Sourcing - 3 years experience - Issuing 1099s for US Contractors - 3 years experience - Coordinating buyer & seller documents for property sale - 5 years experience - Processing payments for US Contractors & W-2 employees - 1 year experience - Filling out multiple forms for Franchise Tax Board & IRS relating to business compliance on regulations - 4 years experience I am very familiar with the following applications: - Slack - gSuite/Google Workspace - Outlook - Dropbox - Treasury Software for generating ACH Batch Payments/NACHA Files - LastPass - TeamSync - RingCentral - Zoom - Phone Burner for Outbound Calls - Active Campaign - Investor Deal Room - DocuSign - HelloSign - SignNow - Gusto - Eventbrite - GMass - ASANA - Calendly -Buildium -AppFolio -Nextiva -Monday.com Clients would commend me for being detail oriented, adaptive to changing processes, fast learner and most of all, thorough in delivering outputs. I am committed not only to meet targets but to deliver with high quality and exceeding expectations.
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    Time Management
    Customer Service
    Customer Support
    Leadership Development
    Communications
    Data Analysis
    File Maintenance
    Custom Content Management System
    Virtual Assistance
    Email Communication
    Scheduling
    Administrative Support
    Management Skills
    Real Estate
  • $65 hourly
    Highly motivated in a fast-paced environment Experience in handling confidential and sensitive materials with discretion Excellent communication skills Detail-oriented and highly organized with a strong can-do-attitude Proven creative and efficient problem-solving history Experienced in responding to demanding needs of senior level executives and customers Grace under pressure Up-to-date with advancements in office applications Over nine years experience in: Management of all written and oral communication in English and German Organization and coordination of meetings, video/telephone conferences and company/customer events Organization of national and international business travel including managing visa applications, clarification of entry and residency regulations as well as travel expenses Assistance with relocation requirements Creation, maintenance and expansion of customer relations Review and escalation of customer feedback as well as effective complaint management
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Virtual Assistance
    Personal Administration
  • $16 hourly
    Greetings! My name is Angelo, I am a 26 years old Accountant from Venezuela. I am an accomplished accounting professional holding a Bachelor's degree in Accounting, with over three years of experience as a Virtual Assistant and Bookkeeper. As a bilingual individual, I am fluent in both English and Spanish, enabling me to communicate effectively in diverse environments. My skills in the area and software I Manage: -Prepare the basic statements ( Profit & Loss, Balance sheet/Statement of financial position, cash flow statement) -Payable and receivable accounts -Create or prepare invoice billings -Create the account charts -Payroll -Short term decisions (cost volume profit analysis, cost behavior) -Long term decisions (Long term investments). Apps and software I manage: -QuickBooks -Wave accounting -Slack -Google Docs -Google sheets -Word -Excel -Google Admin Panel -Google voice -LinkedIn Aside from my accounting prowess, I have honed my skills in data entry and virtual assistance, where I excel in manually converting data from PDF to Excel or Word formats. My capabilities extend to administrative tasks such as setting appointments, managing calendars, and email handling via Mailchimp. My proficiency in handling calls adds to my well-rounded skill set. Also, I have skills in the data entry and Virtual Assistant area: - I can manually type or transfer via OCR data from pdf to excel or word -Setting up appointments -Managing Calendar -Taking calls. -Adobe Photoshop and Illustrator for creating logos, posters, flyers, etc -Experience with platforms like Slac k and Trello for project management. My time zone is similar to US EAST and my availability is as needed by the client. Looking forward to meeting you!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Intuit QuickBooks
    Wave Accounting
    Executive Support
    Accounting Software
    Financial Statement Software
    Financial Software
    Stripe
    Accounting Basics
    Virtual Assistance
    Accounting Report
    Microsoft Excel
    Google Docs
  • $20 hourly
    Hi! My name is Cielo. I’ve been in the freelancing industry for over six years now, working as a marketing expert and project manager. I specialize in content management and funnel building, making sure that the company achieves optimal user experience with our systems. I also found interest and have acquired knowledge in hiring, task delegation, and project management. I have kept long-term clients, most of them 6 months and up, and have received excellent ratings and reviews from them. Before getting into freelancing, I have 5 years of solid experience in the BPO industry. I have climbed up the career ladder, started off with taking in calls, then after a few months, was promoted to become a Quality Assurance Specialist, then, became a supervisor and handled a team of 18 chat support and email correspondence representatives. As an employee or contractor, I am very dedicated and committed. I prefer long-term clients but can also provide the same, if not better, service to short-term clients. I also have a passion for learning new things and do not prefer being stagnant to repetitive work for a long time; I am very inquisitive and always eager to learn. I like to do tasks that will help enrich my knowledge and help me grow as an individual. For the right job, I can work past my allotted time and have no issues with overtime, I can also do tasks that are not related to my actual project provided that I will be trained and guided on how to accomplish them. I am flexible, very responsive, and loyal. Outside of work, I am a mom, a wife, a daughter to a single mother, and a friend to a few very genuine people. I love spending quality time with family and friends, which is one of the reasons why I opted to work as a freelancer. My leisure activities are cycling, beach bumming, and swimming. Please see below the skills/platforms I learned for the past years in the workforce: Key Skills: 👉 Funnel Building 👉 Content Management Systems / Wordpress using it's internal editor, Divi themes or Elementor 👉 Email Marketing Campaigns Setup 👉 Social Media Management / Marketing 👉 Customer Support 👉 Virtual Assistance 👉 Email Support / Marketing 👉 Fraud Analysis 👉 Team Management 👉 Project Management PLATFORMS USED: CMS, Marketing and Funnel Building: WordPress ClickFunnels Opt-in Pages, Sales Pages, Membership Sites Bldrly Kajabi Ontraport Page Builder Kartra Klaviyo Wix Amazon Store Builder Klaviyo Ontraport Mailchimp ActiveCampaign AWeber ClickFunnels MailerLite Webhosting: GoDaddy Bluehost Hostgator Names.co.uk Hostinger Customer Support Platforms: GMail ZohoMail Zendesk JiRa LiveChat Inc. Amazon Seller Central Messaging Social Media Platforms: Facebook (Business Manager, Ads Manager, Publishing) Instagram (Business and Personal) Snapchat Twitter Pinterest Spotify Schedugram Hootsuite Tweetdeck Repost App LinkedIn Clubhouse TikTok Buffer Design: Canva Adobe Photoshop Adobe Premiere Pro Adobe Illustrator Adobe InDesign Adobe XD Headliner Windows Video Editor Cloud Sharing / File Management: Google Drive Dropbox Zoho E-commerce and Dropshipping: Shopify WooCommerce Shiphero Shipit Amazon Signifyd Alibaba Project Management and Team Management software: Basecamp Slack Trello Kanban Dropbox Asana ClickUp Time tracking software: Hubstaff Worksnaps Upwork Desktop App Data Analysis / Data Entry: Django Google Drive (Google Sheets) Microsoft Excel Other skills: SEC Filings Writing Blogs Photo / Video editing Skills that I'd like to learn in the future: AI Usage and Developing Graphic Design Full Stack Developing Web Design Video Editing Animation Multimedia Arts Thanks for taking a peek at my profile and looking forward to speaking soon!
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    Virtual Assistance
    ActiveCampaign
    Ontraport
    Executive Support
    Customer Service
    Social Media Plugin
    Email Communication
    WordPress
    Kajabi
    Content SEO
    Administrative Support
    ClickFunnels
    Marketing
    Web Design
    Email Marketing
  • $10 hourly
    Hi, Thanks for checking out my profile. I'm Karla, a licensed professional teacher from the Philippines. Here's a quick overview of my skills and strengths. I am a fast learner, efficient, self-motivated, attentive to detail, flexible, and trustworthy.  I spent four years as an English teacher and one year as an office clerk. I was in charge of our school's fund and prepared documents for purchasing school supplies. I also have training in computer graphic design (Photoshop). Here's the list of the tools I used: -COMMUNICATION ZOOM MICROSOFT TEAMS SKYPE GOOGLE MEET LARK VIBER SLACK -BASIC GRAPHIC DESIGN ADOBE PHOTOSHOP CANVA -CONTENT MANAGEMENT SYSTEM WORDPRESS WIX -Others GOOGLE WORK SPACE ASANA
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    Virtual Assistance
    File Management
    Asana
    Microsoft Excel
    Teaching English
    Communications
    Data Entry
    Microsoft Word
    Administrative Support
    Adobe Photoshop
    Microsoft PowerPoint
  • $45 hourly
    🚨 Are you working IN your business and not ON your business? 🚨 Hi, I'm Michelle, an Aussie 🇦🇺 living in Turkey 🇹🇷 looking to support companies on the European or east coast time zones. I am a professional VA/EA 👩🏻‍💻 with 25+ years of experience in business administration and operations support. I possess a can-do attitude, tech-savvy with online coordination tools, have excellent problem-solving skills, and am a fast and autonomous worker. I am known for being proactive, highly organized, reliable, and trustworthy. I have completed many workshops from The Entourage, the training and development organization for entrepreneurs based in Sydney, AU, to improve my skillset as an EA/integrator. I specialize in working with entrepreneurs, CEOs, CFOs and COOs to systemize the operations of the business, task execution, as well as creating an optimized schedule to improve their productivity. I have been expert-vetted on Upwork and represent the top 1% of talent. My goal is to give clients back time and peace of mind by taking care of their back office so they can focus on growing their business. I can assist you and your company with the following services: 🆂🅔🅡🅥🅘🅒🅔🅢 🅞🅕🅕🅔🅡🅔🅓 ✔️ Email optimization and management. ✔️ Calendar optimization and management. ✔️ File management. ✔️ Correspondence/Communication. ✔️ IT - email/domain setup and management. ✔️ Bookkeeping. ✔️ Tax preparation for your accountant. ✔️ Document preparation. ✔️ Online form filling. ✔️ Banking and loan applications. ✔️ Business grant applications. ✔️ Operating agreements/contracts. ✔️ Contract, investment, supplier, asset registers. ✔️ Cost control and auditing of expenses from P&L. ✔️ Sourcing quotes from suppliers and re-tendering supplier annual contracts. ✔️ Upwork team administrator. ✔️ Google Workspace administrator. ✔️ LastPass team administrator. ✔️ CRM management. ✔️ Task coordination, management and prioritisation. ✔️ Investment administrator and fund management. ✔️ Investor monthly updates. ✔️ LLC/Company Admin - Filing new companies, EINs, annual report filings. ✔️ Web3 admin tasks - ENS domains, MetaMask wallet, ETH transfers, POAPs, token distributions. ✔️ Discord and Telegram group/channel administrator. ✔️ Meeting coordination. ✔️ Travel and event bookings. ✔️ Accounts Payable. ✔️ Accounts Receivable. ✔️ Telecommunication. ✔️ Procurement. ✔️ Logistics. ✔️ Project management. ✔️ Personal assistant - appointment bookings, paying bills, online shopping. ✔️ Upwork recruiting, training and onboarding. ✔️ Systemising business processes and developing Standard Operating Procedures (SOP). ✔️ Developing and maintaining company directory, intranet/wiki, registers, training manuals. ✔️ Attending online courses and preparing notes and summary on each course. 🅓🅔🅜🅞🅝🅢🅣🅡🅐🅣🅔🅓 🅢🅚🅘🅛🅛🅢 ⭐ Highly proactive. ⭐ Entrepreneurial mindset. ⭐ Superior organizational and multitasking skills. ⭐ Excellent communication skills. ⭐ Tech savvy with online coordination/communication tools. ⭐ High degree of confidentiality and discretion. ⭐ High attention to detail. ⭐ Excellent problem solving and troubleshooting skills. ⭐ Workflow and process oriented. ⭐ Highly creative and resourceful, able to think outside the box. 🅞🅝🅛🅘🅝🅔 🅒🅞🅞🅡🅓🅘🅝🅐🅣🅘🅞🅝 🅣🅞🅞🅛🅢 & 🅐🅟🅟🅢 🚀 Telegram. 🚀 Discord. 🚀 DeSo. 🚀 Whatsapp. 🚀 Notion. 🚀 Trello. 🚀 Monday.com. 🚀 Asana. 🚀 Calendly. 🚀 LastPass. 🚀 Google Workspace Apps. 🚀 Microsoft Office. 🚀 DocHub. 🚀 Xero. 🚀 ApprovalMax. 🚀 Dext. 🚀 Quickbooks Online. 🚀 Signaturesatori. 🚀 Canva. 🚀 Zoom, Google Meet, Uber Conference.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Xero
    Bookkeeping
    Trello
    Web3
    Notion
    Process Improvement
    Business Operations
    Google Sites Administration
    Executive Support
    Email Communication
    Virtual Assistance
    File Management
    Task Coordination
    Scheduling
    Google Workspace
  • $20 hourly
    Having a Bachelor's degree in English Philology, I have 10 years of experience in IT and a good general understanding of some IT-related roles (sales, product, project management, recruiting, marketing, etc.). I am currently looking for a part-time (3-4 hrs/day) VA/PA position to save my clients time and help them achieve their business goals so their companies can grow and prosper. Open to various offers. My main achievements are: - worked with 2 German start-ups and 1 Swiss Product Company; - 3 years in selling IT products such as web/graphic design, redesign, and custom-built CMSs; - 4 years in managing different projects in WP, Majento, and UI/UX projects; - translated over 3000 articles from English into Russian; - hired over 5 developers using automated tools and IMs, LinkedIn; - helped with screening suspects, searching for prospects, sending sequences of cold emails, and looking for investors using Sales Navigator/Apollo/GSheets/Slack and other tools. Who I am: - Attentive to details, Responsible, Communicative, and Friendly, Fluent in English - Quick learner, Hard worker, Good listener, Result-oriented, Critical thinker - Disciplined, Sincere, Loyal - Like exploring, Learning, and Getting things done right and on time. Thank you for staying on my page. Feel free to contact me if you think I'm the right fit for your projects!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Virtual Assistance
    Communications
    Translation & Localization Software
    Recruiting
    Management Skills
    Executive Support
    Russian
    Voice-Over
    Ukrainian
    Product Management
  • $20 hourly
    Native French, fluent in English (IELTS certified) I offer bilingual customer support services as well as translation and proofreading services from English to French. "Job was completed accurately, with good communication. Would highly recommend!" "Really good job, completed quickly and as requirements. Will hire again. Recommended." "Johnny completed the job in a timely manner and was great at collaborating with us!" These are reviews from past clients that were truly satisfied with my work. Native French with very high proficiency in English, I always try to understand my client's needs and exceed expectations. Customer service is my main focus. I have worked and collaborated with companies such as Genesys, TutorChase, Moon Active and many more. My services include: Translation and Proofreading English to French translation, transcription, and proofreading French Localization Customer / Admin Support: Phone Handling Email Handling Calendar Management and scheduling meetings Social Media Management / Instagram and Facebook Market Research My relevant skills include: IELTS academic certification (verified by Upwork) MS office Strong writing skills Excellent attention to detail, combined with solid word-processing skills (I can write up to 80 words per minute) Quick thinking and reliable decision-making Willingness to learn and always thrive for the best.
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    Staff Recruitment & Management
    Virtual Assistance
    Customer Service
    English to French Translation
    Email Copywriting
    Phone Communication
    Administrative Support
    Customer Support
    Search Engine Optimization
    Online Research
  • $16 hourly
    I am a graduate of a liberal arts college with two degrees in the education field. I have excellent organizational and writing skills to complete a variety of projects with top efficiency. I can assist with proofreading, research, editing, and so much more. I am also open to working with data entry and other more mundane tasks that you wish to delegate.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Data Mining
    Topic Research
    Online Research
    Content Creation
    Scheduling
    Content Writing
    Virtual Assistance
    Content Editing
    Communications
    Data Entry
    Proofreading
    Typing
  • $10 hourly
    Hello! I am Sophia and I am delighted to go the extra mile with you as a healthcare remote assistant. • Licensed occupational therapy consultant • 2 years of work experience in remote healthcare office • 4 years of work experience in an internationally recognized healthcare institution • 3 years of experience in supervising and training interns • 3 years of experience in leading and managing within a team environment • Outstanding administrative work skills • Technical Skills (Halaxy, Cliniko; Microsoft Word, Outlook, Excel, PowerPoint; Google Docs, Sheets, Drive, Calendar, Airtable, Classroom, Zoom, Hangout, Slack, Confluence, Officevibe, Gmail, HubSpot; Numbers, Keynote; Pandadoc) • High-level organizational skills • Good problem-solving skills • Strong interpersonal and communication skills Hoping to work and grow with you soon! - Sophia
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Project Management
    Telemarketing
    Cold Calling
    Virtual Assistance
    Phone Communication
    Email Support
    Online Chat Support
    Microsoft Office
    Medical Translation
    Appointment Scheduling
    Healthcare Management
    Supervision
    Calendar Management
    Safety Assessment
    Administrative Support
  • $10 hourly
    Strengths and Skills: • Effective communication • Highly Organized • Critical-thinking • Decision-making • Can work with minimal to no supervision • Generating reports • Reports preparation / visual presentation • Training employees • Scheduling • Facilitating online and in-person assessments • Management and client coordination • Customer support • Data Entry • Time-keeping • End-to-end recruitment process • Volume hiring • Onboarding employees • End-to-end process of Labor Relations • Minutes of the meeting • Employee Engagement • Keeping confidential information/data • 201 filing / E-filing • Online research • Basic computer troubleshooting Software and Systems: • Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams • Google Suite: Gmail, Sheets, Slides, Drive, Voice, Forms • Adobe Acrobat • Slack • Trello • Canva • ADP • Deluxe Payroll • Viber, WhatsApp • Zip Recruiter • Indeed
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    Email Communication
    Google Sheets
    Microsoft Excel
    Project Report
    Facilitation
    Communications
    Scheduling
    Data Entry
    Graphic Design
    Online Research
    Report Writing
    Staff Recruitment & Management
    Task Coordination
    Virtual Assistance
    Communication
  • $25 hourly
    My name is Marlie and I am an Executive Administrative Assistant. A graduate of Bachelor in Office Administration. With experience in identifying customer needs and delivers effective solutions to problems and commits to providing high-quality customer care to create a positive experience. A detail-oriented person, organized and can easily adapt to change and always make sure to maintain a professional attitude under pressure with a motivated and energetic nature. My proficiencies also includes but not limited to; - Data Entry/Document Editing & Creation - Social Media Management - Email Management - Appointment Setting - Travel Planning - Web Research - Data Collection - Managing Staff - Calendar Management - Process Improvement - Corporate Events and Activities - Proficient in Google Apps (Gmail, Google Calendar, Google Docs/Sheets/Slides, G-Drive, etc) - Proficient in Office 365 Apps (Outlook, Powerpoint, Excel, Word, OneDrive, Sharepoint, etc) - Proficient in Skype and Zoom - Proficient in Canva - Familiar with Adobe Photoshop - Familiar with Zoho CRM Please feel free to reach out to me.
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    Candidate Sourcing
    Business Services
    Email Handling
    Staff Recruitment & Management
    Staff Orientation & Onboarding Materials
    CRM Software
    Communication
    Draft Correspondence
    Inventory Management
    Appointment Scheduling
    Light Project Management
    Virtual Assistance
    Product Entries
    Data Entry
    Task Coordination
  • $30 hourly
    I am an Administrative Assistant with over 10 years of experience. I am proficient in Microsoft Office, Oracle and TMS. I have experience working remotely handling inventory issues, ordering supplies, and invoice payment for multiple Distribution Centers across the United States. I have great organizational skills that ensures that projects are completed effectively and efficiently. I know how to prioritize emails and handle stressful customer service situations.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Microsoft Excel
    Microsoft Office
    Customer Service
    Virtual Assistance
    Administrative Support
    Third-Party Logistics
    Executive Support
    Task Coordination
    Logistics Coordination
    Logistics Management
    Data Entry
    Office Administration
  • $10 hourly
    Hey there! Are you feeling overwhelmed with your to-do list? Don't worry, I'm here to help as your virtual assistant extraordinaire. With over 5 years of experience, I know all the ins and outs of managing tasks, projects, and people. I'm a G Suite expert, a customer service pro, and a CMS mastermind (WordPress, Prismic, and Shopify are my jam). But wait, there's more! I'm not just your average assistant. I'm a multitasking machine with an eagle eye for detail and a passion for making your life easier. Whether you need help organizing your schedule, handling your emails, managing your social media, or transcribing and proofreading your content, I've got you covered. Oh, and did I mention my English skills? I'm an intermediate-advanced speaker, so you can trust that I'll be able to communicate effectively with clients from all over the world. So, what are you waiting for? Let's work together and take your business to the next level. Contact me today and let's get started!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Booking Services
    Mailchimp
    Virtual Assistance
    Apollo.io
    Google Search
    Organizer
    HubSpot
    Microsoft Office
    Data Entry
    CRM Software
    Microsoft Excel
    Google Docs
    Typing
  • $12 hourly
    Continued learning leads to growth. 6 years freelancing as an HR Admin/Recruiter/VA for different clients and industries in the US, Canada and Australia managing full cycle recruitment, HR and adhoc, virtual assistance, calendar management 7 years office setting as an HR/Admin/Facilities Supervisor managing full end to end HR cycle, Facilities administration and some finance. 6 years in BPO industry doing customer service, technical support, hotel, flight and car booking, email support, handling team of customer service representatives. Previous freelance writer for a tech website. Familiar with ASANA, XERO, Deputy, GSuite, Recruiting tools, OneNote, Teams, Outlook
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Compensation & Benefits
    Google Workspace
    Task Coordination
    Staff Recruitment & Management
    Policy Writing
    Payroll Accounting
    Virtual Assistance
    Resume Screening
    Process Documentation
    Human Resource Management
    Writing
    HR Benefits
    Email Handling
    Technical Support
    Customer Service
  • $10 hourly
    Hi there, My name is Milosh Potic, and I work as a Virtual Assistant for companies, business owners, and professionals all over the world. I can offer you Administrative Assistance on a long-term or short-term basis. My services include the following, but are not limited to: General Virtual Assistance: - Microsoft Office Suite (i.e. MS Word, Excel, PowerPoint) - Web Research, Lead Research, LinkedIn Research - Google Drive - Data entry / Data base - Converting JPEG or PDF Files into MS Word/Excel Format - Managing customer relationship management (CRM) systems - Converting unstructured data into a comprehensive report and presentation - Email support - Checking email, responding to customer inquiries and managing spam - Creating forms or surveys for customer feedback. - Basic knowledge in programming languages, such as: Python and C Outstanding characteristics and abilities: - An exceptionally fast learner - Analytical - Adaptive - Team-worker
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Ecommerce
    Email Communication
    Microsoft Word
    Google Docs
    Microsoft Excel
    Data Entry
    Digital Marketing
    Social Media Website
    Virtual Assistance
    Content Writing
    Product Marketing
    Data Mining
    Administrative Support
    Email Marketing
  • $20 hourly
    Do you need to hire an experienced, dependable and resourceful English and French Virtual Assistant to help with your daily operations? Or maybe you need someone to provide you or your business with quality administrative Support? If your answer is yes, then I am certain you have found ''The one." I am a detail-oriented, self-sufficient and highly-organized Virtual Administrative Assistant/ Customer Support Specialist and I can help you manage your business. My skills include but certainly not limited to; Administrative support, file and email management, scheduling and calendar organization, data entry, database management using tools like ZohoOne, MS Office suite and Google Suites, Airtable, creating form templates, sales, interacting with prospective and new clients via emails, live chats or calls, drafting correspondence or minutes, business contracts and carrying out web research. You have a specific application or tool you use in running your business? No worries, I am open to learning how to use it. I am quite efficient and do not need to be micromanaged to produce results. I am also certain that a trial with me will convince you. Go on and message me, let's begin what I know will be a fulfilling working relationship.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Virtual Assistance
    French
    MailerLite
    Google Workspace
    Zoho CRM
    Customer Support
    Client Management
    Slack
    Email Communication
    Administrative Support
    Personal Administration
    Data Entry
    Google Docs
    Microsoft Office
  • $35 hourly
    With over 15 years administrative experience, I exhibit great attention to detail, the ability to multitask and great time management. I have excellent written and verbal communication. I am skilled in high capacity email response handling. I am also good with proofreading and copywriting. If you are seeking an administrative assistant, look no further.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Blog Writing
    Content Writing
    Copywriting
    Writing
    Email Support
    Beta Reading
    Proofreading
    Resume Writing
    Draft Correspondence
    Schedule
    Communication
    Data Entry
    Appointment Scheduling
    Virtual Assistance
  • $20 hourly
    I am a reliable Virtual Assistant with a wide range of skills. I pride myself on providing high quality work, and creative solutions. I offer: -Email and Calendar Management -Customer Service (Email, Phone, and Chat support) -Graphic Design (Adobe Illustrator, Photoshop, Canva) -Transcription -Data Entry -Online Research
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Appointment Scheduling
    Slack
    Task Coordination
    Data Entry
    Adobe Acrobat
    Logo Design
    File Management
    Graphic Design
    Virtual Assistance
    Adobe Illustrator
    Customer Service
    Google Workspace
    Adobe Photoshop
    Social Media Management
  • $20 hourly
    I am a 3D Render Artist, Voice talent, and Virtual assistant with a history in Property management. - Excellent oral and written communication skills in English. - Proficient in Office applications and a range of 3D Graphic Software - Amenable to flexible Working hours - A work ethic focused primarily of streamlining the work flow to be as efficient as possible. With a keen attention to record-keeping. - A more then capable Work-station owing to previous work history featuring 4 displays and a modest audio system - Client Relations building stemmed from years of working as a Freelancer - Scheduling and Coordination - Lead Generation for external contractors, as well as follow up calls. For Freelance Job Opportunities, my software familiarity is as follows: - Adobe Audition - Trimble Sketch-up - Adobe Photoshop - V-Ray - Lumion - Magix Vegas - Canva For Virtual assistance I have experience with using the following: - Google Office Suite - Trello - Monday - Asana - Dialpad - Quickbooks - Jobber - Buildium
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    American English Accent
    Virtual Assistance
    Video Editing
    Voice-Over
    Scheduling
    Photo Editing
    3D Rendering
    3D Modeling
    Voice Recording
    Voice Acting
    Male
    Calming Tone
    US English Dialect
  • $10 hourly
    My name is Danielle Nicole, also known as 'Dani'. I am a freelance virtual assistant, data encoder, copy-writer, and artist. I am very familiar when it comes to data entry, microsoft word, excel, jpegs, pdf files, and other similar files. I have plenty experience in working as a virtual assistant. I have worked in the medical, customer service, and lead gen fields. I am creative, resourceful, flexible, and I have the ability to adapt to changing priorities and maintain a positive attitude and strong work ethic. I am highly organized and efficient in fast-paced multitasking environments; I am able to accomplish objectives with creativity and enthusiasm. I am independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. I can generate content relative to any kind of work requested.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Customer Service
    Photography
    Email Communication
    Arts & Entertainment
    Virtual Assistance
    Cartoon Art
    Customer Development
    Administrative Support
    Voice-Over
    Customer Satisfaction
    Graphic Design
    Portfolio Performance Modeling
    Data Entry
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How to Hire Top Virtual Assistants

How to hire virtual assistants

From fielding phone calls to scheduling meetings to data entry, if you’re drowning in the minutiae of running a business, a virtual assistant could help. So how do you hire a virtual assistant? Read the tips below to learn more about hiring top virtual assistants on Upwork.

How to write an effective virtual assistant job post

To start, there are a variety of virtual assistants available, some with specific industry experience, some accustomed to working with executives, some strong in customer service roles, and so on. You can get more qualified proposals and speed up your search by being more specific with your needs.

With a clear picture of your ideal virtual assistant in mind, it’s time to write that job post. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project.

An effective virtual assistant job post should include:

  • Scope of work: From booking travel arrangements to data entry, list all the deliverables you’ll need.
  • Project length: Your job post should indicate whether this is a smaller or larger project.
  • Background: If you prefer experience working with certain industries or tools mention this here.
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.

Sample Job Post:

Title: Virtual assistant needed to respond to customer surveys and light data entry

Description:

We need someone to help our product team perform a backlog of tasks including data entry, responding to customer surveys, and writing emails. We manufacture kitchen gadgets and at times, you may be asked to test a product and provide your opinion.

Deliverables: 

  • Via email, provide thoughtful responses to 500-600 customer surveys. Responses are about 1-2 paragraphs each.
  • Update basic Excel spreadsheets

Requirements:

  • Basic knowledge of Excel
  • Customer service experience a plus
  • Available 20 hours per week for 5 weeks
  • Include the word “blue” in the first line of your cover letter

Please submit your proposal by month, date, year.

Did you notice the unusual item under requirements? Yes, asking to include the word “blue” in the cover letter. Adding things like this is optional, but when you need someone detailed, it’s a good way to see if they’re observant and follow instructions well. It’s also a quick way to filter through a pile of proposals.

How to shortlist virtual assistants

As you’re browsing available virtual assistants, it can be helpful to develop a shortlist of the freelancers you may interview. You can screen profiles on criteria such as:

  • Technology fit: From project collaboration tools (e.g., Trello) to teleconferencing services (e.g., GoToMeeting), you want a virtual assistant who can slide right into your existing workflow.
  • Organization: Virtual assistants are perfect for administrative tasks such as organizing company files and folders and assisting with document control.
  • Reviews: Check reviews from past clients for glowing testimonials or red flags that can tell you what it’s like to work with a particular virtual assistant.

VIRTUAL ASSISTANT FAQs

What is a virtual assistant?

A virtual assistant is a remote office assistant. Such assistants can provide the same administrative, clerical, and support services to your business that a secretary might do in person. From booking appointments to handling travel arrangements to taking meeting minutes and even handling project management, if it can be done remotely, a virtual assistant can help. Virtual assistants help businesses reduce administrative overhead by serving as flexible, reliable, and resourceful sources of talent.

Why hire virtual assistants?

Do you need help with simple administrative tasks such as scheduling meetings and answering phone calls? Or do you also require industry-specific experience such as knowledge of government standards for document control? The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life. The trick to finding top virtual assistants is to first identify your needs.

How much does it cost to hire a virtual assistant?

Rates can vary due to many factors, including expertise and experience, location, and market conditions.

  • An experienced virtual assistant may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work.
  • A contractor who is still in the process of building a client base may price their virtual assistant services more competitively.

Which one is right for you will depend on the specifics of your project. Learn about the cost to hire a virtual assistant.

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