Hire the best Virtual Assistants in Roseau, DM

Check out Virtual Assistants in Roseau, DM with the skills you need for your next job.
  • $20 hourly
    In my previous experience, I worked in human resources departments to provide support across several different companies. I have worked in my current role as an Administrative Assistant for the past four years. Prior to this job, I worked as a Customer Service Representative for three years, which shows my commitment to great service. Are you looking for a reliable, committed and top of the line Business, Administrative or HR Assistant? If yes, I believe I am a suitable addition to your team. I have a strong passion for helping others, providing support to customers or colleagues and assisting them in ways that benefit them both personally and professionally. I also enjoy researching and finding solutions to virtually all problems, which is why I would be a great asset within your company. I possess strong communication skills, which are vital to success as a Virtual, Administrative or Human Resource Assistant. I have completed many certificate courses including certificates in Human Resource Management, Counseling and Early Childhood Education. I am also currently enrolled in a Bachelor’s degree in Business Administration at Ashworth College (USA). Some of my strongest skills include my ability to increase employee retention through the improvement of company culture and to develop training and education programs to ensure all employees have access to the information they need to succeed and comply with legal requirements. I thrive under difficult or high-pressure situations, time constraints and research that requires thinking outside of the box. I'm always open to learning new skills and dedicating my time to provide support and help, even in emergent situations. Thank you so much for taking the time to visit my profile, I hope to be of assistance to you soon! Kendra Jeffers.
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    Office Management
    Elementary School
    Child Support
    Child Counseling
    Counseling
    Virtual Assistance
    Administrative Support
    Office Administration
    Customer Service
    Data Entry
    Customer Satisfaction
    Phone Support
    Online Chat Support
    HR & Business Services
    Email Support
  • $20 hourly
    Hi 👋👋 My name is Dahlia, and I am a Virtual Executive Assistant. I have over 8 years of experience in the managerial/Administrative field, specifically in the HR, Marketing, Research, Administrative duties, and Customer Service departments. I am very positive and I don't allow myself to feel defeated without trying first.  I take much pride in my work to ensure that I produce the best I can. I love meeting new people, traveling, and having fun experiences.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Email Communication
    Administrative Support
    Management Skills
    Customer Support
    Quality Assurance
    Google Workspace
    Virtual Assistance
    Data Entry
    Microsoft Office
    Accuracy Verification
    Microsoft Excel
    Communications
    Time Management
  • $10 hourly
    Are you looking for an Experienced Virtual Assistant who will alleviate your workload? Do you need excellent, dynamic, and error free writing? Then I am the right candidate! MY QUALIFICATIONS AND EXPERIENCE ✅Associate’s Degree in Arts & Science (Expected 2024) ✅Bachelor’s Degree in Business Management (Expected 2025) ✅Over 7 years of experience in Administrative Assistance & Ghostwriting ✅Self-published Author & Prolific Writer ✅Excellent Written and Verbal Communication Skills ✅Excellent Mastery of Microsoft Word, Microsoft Excel, PowerPoint, Google Applications, and much more WHAT I CAN DO FOR YOU! ✅Administrative Tasks: reports, schedules, presentations, database updates etc. ✅Editing and Proofreading (Business documents etc...) ✅Ghostwriting services (Fiction Novels, Articles, Social Media Content, Scripts...) ✅Email & Schedule Management ✅Email Communication ✅Internet Research ✅File Storage & Organization ✅Administrative Assistance ✅Data Entry ✅Data Research MY TOOLS ✅Microsoft Word ✅Microsoft Excel ✅Google Applications ✅Project Management Applications (Asana...) ✅Microsoft Office Suite, and much more Lead Magnets, Cozy Clean Romances, Cozy MYSTERY Romances, Three Novel Series: including STANDALONES, you name it, I’ve WRITTEN it. I pride myself on being well-organized, patient, and dedicated to providing exceptional work. I always ensure that tasks are completed within the agreed timeframe, often delivering ahead of schedule. Feedback is crucial to me, as it helps me better understand your needs and make any necessary revisions, free of charge. If you have any writing needs or projects you'd like to discuss, please don't hesitate to reach out. I would be delighted to collaborate with you and provide more information about my qualifications. Zoe B.
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    Administrative Support
    Virtual Assistance
    Fiction Writing
    Poster Design
    Editing & Proofreading
    Social Media Management
    Social Media Account Setup
    Creative Writing
    Script
    Storytelling
    Ebook Writing
    Drama
  • $7 hourly
    I am a self-taught Caribbean graphic designer who specializes in upbeat, colorful, and adorable graphics. I consider myself a Canva veteran, having used the software over the past years! I can provide any type of graphic content you require, including thumbnails, templates, presentations, worksheets, graphs, and much more. I take pleasure in my versatility and the high quality of work I give to my clients both on and off Upwork. What do you need designed? I'm confident I'll be able to complete it efficiently and on time. Thank you for your time and consideration, as well as your interest in working with me.
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    Data Entry
    Microsoft Excel
    Virtual Assistance
    Customer Service
    Microsoft Office
    Illustration
    Google Docs
    Canva
    Adobe Photoshop
    Logo Design
    Graphic Design
  • $8 hourly
    With a bachelor's degree in Human Resources and Management I aim to provide management services, resume writing, data entry, and any other areas relating to administrative work. Before my academic career I worked as an Administrative Assistant at Surgi Life Inc for 2 years where I was responsible for the overall organization of clients' files, appointments and dealing with potential clients. I also dealt with data entry and answering calls. Additionally, I worked at National Fairtrade Organization as an Administrative Assistant for 1.5 years where I gained knowledge on Microsoft office, management, and organization skills. I am also passionate in providing editing and proof-reading services to clients. I always provide top quality work in a quick but efficient manner and guarantee 100% satisfaction to all clients. I have previously worked with online marketing businesses such as Agrobite where I assisted in editing and proof-reading advertisements for clients.
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    Administrative Support
    Human Resource Management
    Virtual Assistance
    Sourcing
    Personal Administration
    Email Communication
    Resume Writing
    Management Skills
    Proofreading
    Communications
    Data Entry
    Microsoft Office
  • $15 hourly
    Are you seeking a qualified and multitalented Administrative Assistant or virtual assistant to assist you in achieving your objectives? With more than 12 years of experience in administrative support, I am a highly competent and trustworthy professional. As a freelancer, I provide top quality services to assist clients in streamlining their operations, increasing their productivity, and achieving their business objectives. I have held positions of office manager, administrative assistant, accounting assistant at financial institutions, non-profit organizations and marketing companies.  All of these positions required daily interactions with customers, in addition to administrative duties and accounting support. I have been successful in every line of work I have attempted, and I would be delighted to assist you in achieving your objectives. My Skills and Strength Include: Data Entry Research Email Management Calendar Management Administrative Assistance Bookkeeping What I am familiar with: Slack, Todoist, QuickBooks, Mailchimp, Microsoft Office Suite, Pinterest, Facebook Meta, Amazon Seller Central, Walmart Seller Central, Shopkeeper, Monday.com Get in touch with me today! I am beyond ready to dedicate my time and expertise into ensuring that you achieve your business objectives and your expectations are exceeded.
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    Payroll Accounting
    Payroll Reconciliation
    Office Management
    Human Resources
    Executive Support
    Editing & Proofreading
    Accounting
    Business Correspondence
    Accounts Receivable Management
    Business Operations
    Virtual Assistance
    Customer Support
    Administrative Support
    Data Entry
    Bookkeeping
  • $35 hourly
    Highly sought-after and professional operations and customer success specialist with over 4 years of hands-on experience. I have a proven track record of being a strategic and supportive partner to executives, entrepreneurs, and leaders of all backgrounds, allowing them to maximize their operational impacts and improve overall business/personal/organizational efficiency. As an exceedingly disciplined, proactive, and adaptive team player, I have mastered the ability to resourcefully implement, manage and execute responsibilities of various tiers, all while being in high-pressure settings and with minimal supervision. I also possess the ability to lead and manage a team and can successfully work with other departments on collaborative projects. Having performed for top-of-the-line executives and companies, I have developed a tremendous amount of discipline and only strive to overachieve. I am passionate about building and maintaining customer experiences and have an expansive background in customer success and sales. I can be an excellent client-facing representative providing a high level of support to partners/customers/clients/affiliates. You would definitely be adding an excellent talent to your business. I am particularly passionate about diversity and inclusivity and appreciate clients with deep regard for such issues. Roles I am available for: - Virtual Assistant and Executive Assistant - Operations Specialist, Project Manager, Integrator - Customer Support Team Lead, Customer success manager (Sales) Skilled in performing • Calendar Management • (Multiple) Email Inbox Management • Travel Planning • Project & Event Management • Logistics & Operations • Scheduling & Organization • Data Entry • Customer Success management • Account Management• Social Media Management and content creation • Lead Generation • Web Research • SEO • Copywriting • Article writing and Business writing • Cold calling • Graphic design • Website management • Marketing Campaign building and Automation Skilled in using: Microsoft Suite, InfusionSoft / Keap, GSuite, Asana, Monday.com, Stripe, ClickUp, Shopify, Bamboo HR, Intercom, Paylocity, Canva, Flodesk, Notion, Front, Kajabi, Hubspot, MailChimp, Freshdesk, Outlook, Keynote, Instagram, Tiktok, Wordpress, Recharge, Quickbooks, Salesforce, Zapier, Trello, Lattice, Zoho, ZenDesk, Slack, RingCentral, MaxAgent, Zoom, Klaviyo, Discord, Facebook, Messenger, LinkedIn, Pinterest, SRM, VPN’s Jira AND LOTS MORE •Certified Customer Success Manager (certified through 7 part LinkedIn Learning Practical CSM course) •Licensed Front Desk Representative (licensed through The American Hotel and Lodging Educational Institute) •School16 Alumni HIRE ME! The most perfect business wing woman who is beyond ready to dedicate her time and expertise to ensuring your goals are conquered, clients are taken care of and expectations exceeded.
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    Email Communication
    Executive Support
    Accounting Basics
    Team Management
    Public Relations
    Business Analysis
    Administrative Support
    Customer Onboarding
    Virtual Assistance
    Management Skills
    WordPress
    Business Correspondence
    Project Management
    Business Operations
    Customer Relationship Management
  • $10 hourly
    I am a dedicated and experienced virtual assistant with a passion for helping businesses succeed. I have a strong understanding of Microsoft Office Suite, Google Suite, QuickBooks, Asana, Canva, and other productivity tools. I am also proficient in social media management, email marketing, and customer service. I am a highly organized and efficient worker with a proven track record of completing projects on time and within budget. I am also a team player who is always willing to go the extra mile. I am looking for clients who are looking for a reliable and trustworthy virtual assistant who can help them take their business to the next level. I am confident that I can provide you with the support you need to achieve your goals. Contact me today to discuss how I can help you grow your business. WHAT I CAN DO FOR YOU! ✅Email and Chat Support ✅Social media graphic creation and post scheduling ✅Email marketing templates ✅Calendar management ✅Appointment Scheduling ✅Blog posts ✅Personal tasks (research, writing letters etc) MY TOOLS ✅Google Workspace ✅Microsoft Applications ( Word, Powerpoint, Excel, etc) ✅Remote communication: phone, email, and video conferencing (Skype, Email, Zoom, Google Drive) ✅Quick Books ✅Asana, Slack, Klaviyo, Attentive, LoyaltyLion
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    Company Research
    Customer Support
    Microsoft Word
    Microsoft Excel
    Editing & Proofreading
    Online Chat Support
    Data Entry
    Virtual Assistance
    Email Support
    Instagram
    Facebook
    Personal Administration
    Canva
    Email Marketing
  • $20 hourly
    Are‌ ‌you‌ ‌looking‌ ‌for‌ ‌a‌ ‌skilled‌ ‌and‌ ‌multi-talented‌ ‌customer‌ ‌service‌ ‌representative‌ or virtual assistant ‌to‌ ‌help‌ ‌you‌ ‌meet‌ ‌your‌ ‌sales‌ ‌goals?‌ ‌ With‌ ‌10+‌ ‌years‌ ‌of‌ ‌experience‌ ‌as‌ ‌a‌ ‌customer‌ ‌service‌ ‌agent‌ ‌in‌ ‌the‌ ‌financial‌ ‌services‌ industry‌, digital marketing ‌and‌ ‌telecommunications‌ ‌industry,‌ ‌I‌ ‌bring‌ ‌with‌ ‌me‌ ‌excellence and ‌expertise‌ ‌with‌ ‌a‌ ‌solid‌ ‌portfolio‌ ‌of‌ ‌administrative‌ ‌skills!‌ ‌ ‌ As‌ ‌a ‌lead‌er in ‌front‌ ‌customer‌ ‌service‌, I've worked in a supervisory role at telecommunications companies through call centers, I've worked at a financial lending institution as lead front-line officer and at a digital marketing agency as conversational closer. All these jobs required daily customer interactions as well as administrative assignments and sales. ‌Because‌ ‌of‌ jovial personality, ‌my‌ ‌keen‌ ‌eye‌ ‌for‌ ‌detail, my willingness to learn ‌and‌ ‌other valuable ‌traits, I have been successful in every line of work I've put out, and I would be happy for the opportunity to help you achieve your goals. ‌ My‌ ‌skills‌ ‌and‌ ‌strengths‌ ‌include:‌ ‌ -Negotiation‌ ‌ -Data Entry - Sales and Marketing -Oral‌ ‌and‌ ‌written‌ ‌communication‌ ‌skills‌ ‌ -Team‌ ‌leadership,‌ ‌ ‌ -Email‌ ‌and‌ ‌phone‌ ‌customer‌ ‌service,‌ ‌ ‌ -Proofreading‌ ‌and‌ ‌editing,‌ ‌ ‌ -Research‌ ‌and‌ ‌writing,‌ ‌ ‌ -Administrative‌ ‌assistance‌ ‌ ‌ I am also familiar with tools like Zendesk, Asana, Trello, Slack, Sales Navigator, Spreadsheets and many other valuable platforms offering CRM solutions. I have extensive knowledge of numerous technological platforms like Microsoft office, remote communication tools, instant messaging and file-sharing programs like Google Drive and Dropbox. As a student and freelancer, my computer and internet connectivity are essential, much like my schedule flexibility. Get‌ ‌in‌ ‌touch‌ ‌with‌ ‌me‌ ‌today‌ ‌and‌ ‌let's‌ ‌discuss‌ ‌your‌ ‌customer‌ ‌service‌ ‌needs!‌
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    General Transcription
    Earnings Call Transcription
    Email Support
    Management Skills
    Virtual Assistance
    Sales & Marketing
    Lead Generation
    Customer Service
    Customer Support
    Digital Marketing
    Administrative Support
    Editing & Proofreading
    Data Entry
    English
    Communications
  • $15 hourly
    • Strong four-year background working as a Customer Account Executive, working in sales, billing, and customer relations. • Youthful and yet very mature; willing to learn and grow; Passionate about achieving a challenging position that allows meaningful contributions to a business’s success. • Dynamic personality that inspires people to want to work with me. • Persistent and driven; acquired associates degree in Business Administration while working a full-time job • Excellent computer skills; knowledgeable in Microsoft Excel, Word, Access, Outlook, Publisher, and PowerPoint. • Strong communication, oral and presentation skills. • Superb leadership, interpersonal, planning, and communication abilities. Great people and sales skills. • Honest, responsible, and hardworking; able to work flexible schedules, including weekends and holidays. • Ability to speak Creole and French. • Mathematical and accounting background • Ability to apply problem-solving skills, to produce and assimilate data • Detail-oriented and able to complete multiple tasks within a set deadline in a fast-paced work environment • Demonstrated ability to learn new software applications and systems quickly • Ability to easily cope calmly and react quickly with clear well-thought-out decisions in high-stress situations • Ability to manage change in stressful and calm environments • Excellent teamwork skills • Strong analytical skills and ability to provide communication that persuades the listener to excel • Knowledgeable in Intellectual Property as I worked in this field for five years at a law firm * Years of experience in an Executive Assistant position for a non-profit organization
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    Task Coordination
    Form Completion
    Google Workspace
    Data Entry
    Light Project Management
    Form Development
    Virtual Assistance
    Word Processing
    Inventory Management
    File Management
  • $10 hourly
    With a deep rooted passion for technology and numbers, I have established myself as an accomplished Tech Virtual Assistant for ERP (Enterprise Resource Planning) systems within private organizations. I hold two Associate Degrees (Computer Science and Accounting) and I bring a unique combination of technical expertise, problem-solving capabilities, and financial acumen that would make me an excellent addition to your team. As a Tech Customer Service Lead for ERP systems, I troubleshoot a wide range of technical issues to applications’ end-users on a daily basis. I am well versed in ERP modules and functionalities, and I excel in resolving system issues promptly, ensuring smooth operations and optimal utilization. Through my dedication to excellence, effective communication skills, and a passion for exceeding expectations, I have established a track record of delivering exceptional results in application support as I currently delegate tasks to acceptance testers. I am well-versed in the following tools and software: Odoo C++ Java Python CSS HTML React My dedication to continuous improvement allows me to identify areas for enhancement, providing valuable feedback for system optimization and user training. Additionally, I have recently ventured into the world of freelance accounting, which helps me leverage my knowledge and skills to assist clients with their financial needs. Let’s work together! Contact me now to discuss how my skills can help advance your company’s projects.
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    Odoo
    ERP Software
    Web Development
    Accounts Payable
    Payroll Accounting
    Project Management
    Data Entry
    Bookkeeping
    Intuit QuickBooks
    Virtual Assistance
    Customer Service
  • $11 hourly
    I am a Proficient Executive Assistant and I bring with me 12yrs of experience in Human Resource Management, Sales and Customer Support. My passion for the field has pushed me to earn a Bachelors Degree in Management which has helped me elevate my abilities and makes me a great fit for your organization. I have experiences in the travel industry and finance industry having worked at the premier Bank of the Island as a Senior Human Resource Officer. There I contributed to the initiation, restructuring and streamlining of several processes such as payroll, other benefits, recruitment, onboarding, facilities management, policy management and contract management. On a day to day basis I also provided administrative support for various portfolios including sales. I am excellent at managing teams, negotiating contracts and implementing projects. I will provide full support to tasks assigned and streamline processes to provide the best user experience. I am confident that I will be an excellent addition to your team whether you need day-to-day administrative assistance or Human Resources support. Contact me now to get started. I am looking forward to learn more about your business.
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    Meeting Scheduling
    Compensation & Benefits
    Corporate Event Planning
    Hosting Online Meetings
    Employee Onboarding
    Job Posting
    Customer Service
    Letter Writing
    Human Resource Information System Implementation
    Administrative Support
    Email Communication
    Virtual Assistance
    Human Resource Management
    Executive Support
    Data Entry
    Typing
    Microsoft Excel
  • $15 hourly
    Gendayie George Contact Information Email: gendayieg@gmail.com Phone: (758) 727-3891 Objective Experienced, flexible professional with over 5 years of experience in call centers for both sales and customer service/ repair organizations, with a proven track record in customer engagement, management, and sales, seeking either a part-time or full-time position. An intake specialist skilled at cold calls with a customer-oriented approach and a strong drive to increase sales and boost company reputation. Proficient in problem-solving and working in a fast-paced environment. Skills Customer Engagement Sales and Marketing Cold Call Expertise Customer Service Excellence Relationship Management Intake Specialization Business Development Team Leadership Excellent Communication Work Experience Senior Sales Representative -Managed a customer portfolio of over 150 clients, increasing customer retention by 25%. -Conducted cold calls daily, generating leads and increasing the client base by 20%. -Worked as an intake specialist, efficiently handling customer issues and providing prompt solutions. -Led and trained a team of 16 junior sales representatives, enhancing their sales techniques and customer service skills. -Worked collaboratively with the customer service team to address and resolve customer complaints and issues, leading to an improvement in customer satisfaction scores by 40%. -Met and exceeded sales targets by 15% consistently each quarter. Sales Representative/ Sales Supervisor | Ojo Labs, Vieux Fort, St Lucia | September 2020 - July 2023 Education Biology Associate Degree, Dominica State College| Graduated 2016 Concentration in Sales and Marketing Certifications Certified Professional Sales Person | Clear Harbor Dominica | 2017 References Available upon request.
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    Canva
    Virtual Assistance
    Receptionist Skills
    Time Management
    Inventory Management
    Chatbot
    Presentations
    Customer Engagement
    Microsoft Excel
    Outbound Sales
    Customer Service
    Scheduling
    Cold Calling
    Real Estate
  • $10 hourly
    Hello Prospective Client! I am a qualified administrative assistant with the following skills to ensure the eminent success of your business: ▪︎ Excellent oral and written communications skills and computer proficiency. ▪︎ Effective decision making and organisational skills. ▪︎ Time management, email management and telephone etiquette. I am a self motivated and detail oriented professional. With a degree in business administration, accounting and Public speaking, I can assure that I am worth every penny. With the high rise in the virtual working environment, I have succeeded in adhering to all company's projects and policies while at home with no supervision. I will provide the same for you.
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    Administrative Support
    Clerical Skills
    Virtual Assistance
    Proofreading
    Interpersonal Skills
    Customer Support
    Filing
    Time Management
    Data Entry
    Email Support
  • $7 hourly
    Experience using Microsoft Word, Excel, PowerPoint, Publisher, Online Database, Zoom, Poll Everywhere, Microsoft Teams, Skype, Quick Books, Survey Monkey, Google Docs. Are you looking for an expert Project Assistant with Customer Service Professional experience? Do you need someone with years of experience working with NGOs all over the world? I’ve worked with grassroots organizations and international organizations alike to writing reports, facilitating discussion session and represent them in regional and global forums. NGOs including UN Women, USAIDS, PANCAP and the IAS are just a few that I have worked with over the years. I’ve also recently worked with the Caribbean Development Bank (CDB) alongside the Ministry of Education as a Gender Consultant to help create a sense of awareness of the struggles of key populations and the inequalities that women face on a daily basis. As a gender consultant I have created training manual and trained over 200 individuals on subjects including sexual harassment and gender inclusion. I have trained government workers how to mainstream gender within the government system and given a critical eye national documents using a gendered lens. In my many years of experience working with people from marginalized groups including person living with HIV, persons from the LGBTIQ groups and people living with disabilities I have learnt that you need to meet people where they are at and not the other way around. After Hurricane Maria I aided in conducting needs assessment and providing Psycho social support to individuals. I work hard to provide above acceptable and reliable services to you and your business, no matter the line of work. I believe in providing outstanding quality service and have over 12 years of experience working with NGOs. In my roles I have created database for small projects, provided logistical services and wrote extensive and summarized reports locally, regionally and internationally. In my present project for Habitat for Humanity, an international organization base in Trinidad and Tobago NGO, I have been exercising my phone etiquette contacting over 50 construction workers and single handedly conducting short interviews over the phone. I have a passion to help and a need to succeed. Let me be a part of your team and we can win and push forward together! I typically work in a self-paced environment with a critical eye and professional communication. I am always open to learning new skills and dedicating my time to provide support and help, even in emergency situations. I look forward to being of assistance to your company or your project. Thank you so much for taking the time to visit my UpWork profile. Renatta L
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    Virtual Assistance
    Logistics Coordination
    Gender Analysis
    General Transcription
    Data Entry
    Typing
    Microsoft Word
    Customer Service
    Vulnerability Assessment
    Articulate Presenter
  • $5 hourly
    Are you looking for an Experienced Virtual Assistant who will alleviate your workload? Then I am the right candidate! MY QUALIFICATIONS AND EXPERIENCE ✅Bachelor’s degree in education (Expected in 2026) ✅Over 15 years of experience in Administrative Assistance ✅Excellent Written and Verbal Communication Skills ✅Excellent Mastery of Microsoft Word, Microsoft Excel, PowerPoint, Google Applications, and much more WHAT I CAN DO FOR YOU! (Virtual Assistant Services) ✅Administrative Tasks: reports, schedules, presentations, database updates etc. ✅Editing and Proofreading (Business documents etc...) ✅Email & Schedule Management ✅Email Communication ✅Internet Research ✅File Storage & Organization ✅Administrative Assistance ✅Data Entry ✅Data Research MY TOOLS ✅Microsoft Word ✅Microsoft Excel ✅Google Applications ✅Microsoft Office Suite, and much more Self-empowered individual with over 15+ years of experience providing quality administrative services. I am a consummate professional with a love for the Administrative & Information Technology field. I am a dedicated hard- hard-working individual who believes that with a positive attitude, any challenge can be overcome. Additionally, I am skilled in data collection and analysis with a meticulous eye for detail. I am known for effective communication, time management, and the ability to adapt to new tasks and technologies. Having worked in the retail environment and most recently in the training & development Sector I bring to this area a wealth of knowledge and diversity that these sectors entail. I am very much confident that we will build a lasting relationship that will be of mutual benefit to all involved. Looking forward to an engaging, flexible, and productive atmosphere that contributes to the well-being of clients, and staff at your institution. Thank you. Merkwan P.
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    Business Card
    Customer Service Analytics
    Health & Wellness
    Sales & Inventory Entries
    Email Support
    Email Management
    Administrative Support
    Virtual Assistance
    Communication Skills
    Social Customer Service
    Social Media Advertising
    Data Entry
    Computer Skills
    Microsoft Office
  • $10 hourly
    Holder of an Associate’s Degree in Tourism and Hospitality and Training Certificates in Market Research Management and Project Management. Ongoing Bachelor's Degree in Financial Management Proficient with Microsoft Office Applications, Google Suite, Collaborative tools, Email client tools such as Outlook and much more. Are you in need of a Dynamic Virtual Assistant or English Proof-reader? Do you need error-free documents? My Top Skills are: - Virtual & Administrative Assistance - Professional Editing and Proofreading: All types of documents including academic papers, business documents, simple letters, promotional material and content, books and much more - Planning and schedule management - Customer Service Relations - Information research - Data Entry - Taking surveys My best assets are: • Sound knowledge of spelling, grammar and punctuation • Sharp eye for detail and the ability to concentrate for long periods of time to work neatly and accurately • Organizational and time-management skills to meet deadlines • Excellent communication skills when dealing with clients I work well in pressured environments and take pride in being accountable, reliable and professional. Employing me is adding professionalism and efficiency to your business. Thank you so much for taking the time to visit my UpWork profile, I hope to work with you soon! Ellen L.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Virtual Assistance
    Editing & Proofreading
    Fact-Checking
    Logistics Management
    Administrative Support
    Customer Service
    Email Support
    Customer Support
    Email Communication
    Hospitality & Tourism
    Quality Control
    Data Entry
    Typing
  • $15 hourly
    Holder of a Certificate in Market Research & Management, an Associate’s Degree in Chemistry and Physics, and a certificate in Customer Service. Currently pursuing a bachelor's degree in Marketing, a certificate in Sales & Marketing course and Human Resource and Management Course. I am experienced with current technologies, such as desktop sharing, cloud services, Google, Microsoft Office programs (Word, Excel, PowerPoint), Adobe Acrobat, Quickbooks, Survey monkey, Canva, and Schedule meetings: google calendar. I am a self-motivated and progress-driven Customer Service Specialist and Virtual Assistant with an extensive background in this field. I served 3 years as an Administrative Assistant and Customer Service Agent at one of the largest printing companies in the United States Virgin Islands named Graphic Design Center where my responsibilities included managing large amounts of phone calls, chats, emails, and walk-in customers. I dealt with accounts receivables, provided appropriate solutions and strategies to solve customer issues, employee hiring, assisted managers with general tasks, and monitored the progress of orders to ensure smooth business operations. My position as Sales Representative and Customer Service Agent of an online store named Unixx makes me an expert in this field. I'm responsible for sales and ensuring that customers are always engaged while remaining focused on building a greater network for the company. I created the company website ( view in my portfolio) and other social media content. I am able to perform efficient and effective market research and also skilled in creating social media content. See examples in my portfolio or contact me to share market research done in the past. I possess strong interpersonal skills; Can demonstrate empathy, listening skills, and speaking skills, communication skills. I am known for exercising initiative on the job and over the years I have grown to be a well-rounded professional who understands the importance of confidentiality, customer care, and integrity in business. As a customer service Specialist and virtual assistant, my main goal is to ensure that customers' needs are met or exceeded, creating an omnichannel customer experience and bringing great value to the company that I am affiliated with. Thank you for visiting my profile I look forward to being part of your team.
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    Customer Support
    Web Design
    Scheduling
    Market Analysis
    Social Media Content
    Market Survey
    Customer Service
    Virtual Assistance
    Marketing
    QuickBooks Online
    Graphic Design
    Online Chat Support
    Email Support
    Sales & Marketing
  • $10 hourly
    Hi there! Thank you for visiting my page! I am a virtual assistant with over 5 years experience in Customer Service and Support Management and an assortment of administrative tasks. I also have a passion for research and writing essays! I am efficient and detail oriented. My personal motto being "Anything worth doing is worth doing well!" Feel free to contact me for the following services: Administrative Tasks (managing written and verbal communications, data entry and collection etc.) Customer Service Essay writing Essay Editing Proofreading Audio transcription
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    Customer Experience Research
    Customer Support
    Editing & Proofreading
    Research Methods
    Administrative Support
    Proofreading
    Virtual Assistance
    Customer Engagement
    Essay Writing
    English
  • $8 hourly
    Proficient Virtual Assistant, Business Support and Data Entry specialist with experience using Software Applications such as Microsoft Word and Excel. Are you looking for an expert Data Entry Clerk, Customer Service Agent or a Virtual Assistant? Are you tired of making your own schedules, booking appointments or dealing with correspondences? Well, look no further. You are at the right place. I am passionate, dedicated and hardworking. I am the “go-Getter”, the one you can depend on and a quite enterprising individual. Reliable, trustworthy and a fast learner. I work to provide excellent Customer Service and exceptional Data Entry skills. Satisfactorily providing virtual assistance and Business Support no matter your business or line work. I thrive under difficult and high-pressured situations that require me to think outside the box. I am always open to new opportunities and learning new skills to keep me up to date with the merging needs of clients. With the mix of my skills, I am confident of my ability to adequately perform every task assigned within the required period. Thank you for taking the time to visit my page. I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Decision Making
    Customer Service
    Communication Skills
    Filing
    Phone Communication
    Proofreading
    Appointment Scheduling
    Clerical Skills
    Administrative Support
    Virtual Assistance
    Communications
    Microsoft Excel
    Typing
    Team Management
    Time Management
    Data Entry
    English
  • $8 hourly
    I am mature, responsible and strongly reliable. To your advantage, I posses excellent written and verbal communication skills, customer service and great interpersonal skills. Fortunately for your company, I am able to prepare reports, competent in Microsoft Office, trainable, accept correction, able to remain productive with minimal to no supervision and a very fast learner. In addition to my skills, I have obtained a substantial amount of experience in customer service, secretarial duties, managing schedules, filing, preparing word documents, spreadsheet documents and communicating within an organization. Other skills: Supervisory Data Entry Web research Virtual Assistant Email and chat support
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Information Gathering
    Virtual Assistance
    Communication Skills
    Scheduling
    Microsoft Word
    Microsoft Excel
    Accounts Receivable
    Accounts Payable
    Email Communication
    Interpersonal Skills
    Customer Service
    Online Chat Support
  • $5 hourly
    Are you looking for an Experienced Virtual Assistant who will alleviate your workload? Then I am the right candidate! MY QUALIFICATIONS AND EXPERIENCE ✅Over 14 years of experience in Administrative Assistance ✅Excellent Mastery of Microsoft Word, Microsoft Excel, PowerPoint, Google Applications, and much more WHAT I CAN DO FOR YOU! (Virtual Assistant Services) ✅Administrative Tasks: reports, schedules, presentations, database updates etc. ✅Editing and Proofreading (Business documents etc...) ✅Email & Schedule Management ✅Email Communication ✅Internet Research ✅File Storage & Organization ✅Administrative Assistance ✅Data Entry ✅Data Research MY TOOLS ✅Microsoft Word ✅Microsoft Excel ✅Google Applications ✅Microsoft Office Suite, and much more I am an efficient and self motivated, native English speaking individual with excellent communication and customer service skills. I am a dedicated Senior Admin Officer within my department and a holder of a certificate in Advanced Human Resource Management from the University of the West Indies. I am open to assist, listen and learn so feel free to reach out. Naya-Louise Bethelmie
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Administrative Support
    Virtual Assistance
    Editing & Proofreading
    Writing
    Typing
    Phone Communication
    Phone Support
    Customer Service
    Data Entry
    Receptionist Skills
    Clerical Procedures
  • $20 hourly
    Hello! My name is Elizabeth and I'm a passionate writer and graphics designer. With three years of experience under my belt, I've had the pleasure of working on a wide range of projects and collaborating with many talented individuals. As a writer, I specialize in any writing niche. Whether it's crafting compelling copy for a website, drafting engaging social media posts, or crafting an attention-grabbing headline, I have the skills and expertise to help you bring your ideas to life. I pride myself on my ability to create content that is both engaging and effective, and I'm always looking for new and creative ways to communicate ideas. In addition to writing, I'm also an accomplished graphics designer. I'm proficient incanva, photshop and other software tools and have experience designing everything from logos and branding materials to infographics, brochures, and other marketing collateral. I'm passionate about creating designs that are visually appealing, easy to understand, and on-brand, and I always strive to deliver high-quality work that exceeds my clients' expectations. Overall, my goal as a writer and graphics designer is to help my clients communicate their message in a clear, concise, and visually appealing way. Whether you need help with copywriting, graphic design, or both, I'm here to help you achieve your goals and bring your ideas to life.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Writing
    Virtual Assistance
    Streaming Graphics Design
    Medical Writing
    Copywriting
    Blog Writing
    Content Writing
    Article Writing
    Creative Writing
  • $8 hourly
    Hardworking and knowledgeable. Well-versed in using scripts and personal expertise to address diverse concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. Skilled in interpersonal and customer communications, database management, due to experience with Phone and chat Customer Support. Caring and kind with a focus on providing effective solutions to complex problems. Eager to provide superlative results for customers and employers alike.
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Phone Communication
    Email Communication
    Virtual Assistance
    Administrative Support
    Personal Administration
    Executive Support
    Customer Service
    Business Management
    Management Skills
    Customer Satisfaction
    Customer Experience
    Data Analytics
    Call Center Software
    Data Entry
    General Transcription
  • $15 hourly
    Available immediately Flexible hours (30+ hours) I am confident that I can provide you with the administrative, project management, and customer service support you need to succeed. I am your go-to freelancer for any project that you need assistance with. I am skilled in a variety of software applications, including Microsoft Office Suite, Google Suite, and social media platforms. I bring with me excellent written and verbal communication skills for all your important meetings. I have the ability to work independently and as part of a team. I am highly motivated and results-oriented. Skills Administrative tasks: -Answering emails -Scheduling appointments -Managing calendars, filing, data entry, etc. -Customer service: Providing support to clients via phone, email, and chat. -Social media management: Creating and managing social media content, responding to comments and messages, etc. -Data entry: Entering data into spreadsheets, databases, and other electronic formats. -Research: Gathering and summarizing information from a variety of sources. -Writing: Creating clear and concise documents, reports, and presentations. -Editing: Proofreading and editing documents for grammar, spelling, and clarity. Please feel free to reach out to me so we can begin a professional collaboration!
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Virtual Assistance
    Social Media Lead Generation
    Brand Research
    Appointment Scheduling
    Google Workspace
    Scheduling
    Data Entry
    Online Chat Support
    Customer Service
  • $8 hourly
    I have worked in a variety of capacities from recovery and assessment with the International Organization of Migration, to Geographic Information Systems work with the Central Statistics Office of the Government of Dominica and even as an intern with the Dominica Meteorological Service. Additionally, I have been engaged in many research projects with the most recent being that of junior researcher under the Connecting Communities for Climate and Disaster Risk Preparedness (CCC-DRiP) Initiative led by the University of the West Indies Institute for Sustainable Development. I am a very enthusiastic and passionate individual determined to be successful in everything that I do. I value seizing the moment and taking advantage of every opportunity given in life. One day I hope to use my expertise to contribute positively to the world
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Social Media Management
    ArcGIS
    Editing & Proofreading
    Administrative Support
    Virtual Assistance
    Canva
    Microsoft Excel
    Social Media Advertising
    Data Collection
    Digital Mapping
    Map Illustration
    Writing
    Environment
    Geography
    Marketing
  • $8 hourly
    I am a customer customer representative who has been working diligently to provide top-notch experience for clients. For the past three years, I have grown my knowledge within the industry, improving and developing several skills. My role includes but is not limited to Assisting customers through over-the-phone communication -Problem/conflict resolution -Working as a team -Empathizing with customers during communication -Data impute
    vsuc_fltilesrefresh_TrophyIcon Virtual Assistant
    Phone Communication
    Phone Support
    Email Management
    Email Communication
    Virtual Assistance
    Customer Experience
    Customer Care
    Team Building
    Problem Solving
    Customer Service
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