Hire the best Virtual Assistants in Puerto Plata, DO
Check out Virtual Assistants in Puerto Plata, DO with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (2 jobs)
I am a dedicated and energetic professional fluent in both Spanish and English, with expertise in social media apps like TikTok, Instagram and Facebook, as well as video editing skills. I bring a strong sense of responsibility and loyalty to my work, along with a persistent drive to deliver exceptional results for your company.Virtual Assistant
Virtual AssistanceSpanishFilm & VideoFacebook AdvertisingFacebookFacebook Ad CampaignData EntryApp Development - $8 hourly
- 4.7/5
- (7 jobs)
✅TOP RATED VIRTUAL ASSISTANT - SOCIAL MEDIA MANNAGMENT - WEB DEVELOPER - COSTUMER SERVICES ✅ As a virtual assistant freelancer, I am a highly organized, detail-oriented, and self-motivated professional with extensive experience in providing remote administrative, technical, and personal support to businesses and individuals. With exceptional communication skills, I am able to work closely with clients to understand their needs and goals, and deliver high-quality results on time and within budget. EXPERIENCES - Cold calling experience (real state) ✅ - Sales experience, (selling vacations)✅ - 2 years of experience working in the customer service area at the airport✅ - Digital marketing ✅ - tech support (L2 tickets and live chat)✅ - Data entry ✅ - call center ✅ - IT support web hosting ( plesk/cpanel)✅ - HTML/CSS✅ CERTIFICATIONS *Digital marketing✅ *EXCEL EXPERT✅ *CCNA ENTERPRISE ( 200-301)✅ *windows server 2016 / 2019 ✅ *Office software package✅ *Technician in ip networks✅ *MS Office Suite (Word, Excel, PowerPoint)✅ *Google Docs (Spreadsheet, Docs, Gmail, Google Drive, etc)✅ * Plesk obsidian associate and professional✅ -Languages (English, Spanish, French) -Good Typing Skills -Virtual Assistant -research skills - Data entry In addition to my technical skills, I possess a strong work ethic, a positive attitude, and the ability to adapt to changing environments and requirements. I am passionate about delivering excellent customer service and strive to exceed expectations in all my projects. If you are in need of a virtual assistant who can streamline your business processes, improve your productivity, and help you achieve your goals, please don't hesitate to reach out to me.Virtual Assistant
Office 365Executive SupportSocial Media ManagementMarketing ManagementCold CallingSchedulingVirtual AssistanceSpanishData EntryMicrosoft OfficeMicrosoft Excel - $7 hourly
- 4.9/5
- (4 jobs)
As a seasoned customer service representative and virtual assistant with over three years of experience in various industries, I am well-versed in providing top-notch service and support to customers. My expertise in inbound and outbound calls, call support, chat and email support, as well as my strong track record of providing exceptional customer satisfaction, have contributed to the success of many projects. I am dedicated to ensuring that every interaction with customers is positive and productive, and I strive to go above and beyond to exceed their expectations.Virtual Assistant
Sales CallSales LeadsAppointment SchedulingCall SchedulingVirtual AssistanceTicketing SystemCustomer SupportEmail CommunicationBPO Call CenterCustomer SatisfactionCustomer ExperienceEnglishSpanishPhone SupportEmail Support - $10 hourly
- 5.0/5
- (2 jobs)
Customer service specialist with over 5 years of experience in the industry. Knowledge of customer service and a back ground of 2 years of appointment settings. Experience with cold calling , power point, spreadsheets, excel, Avaya, Zendesk, Slack and other CRM tools. Experience on Microsoft apps, eClinical Works.Virtual Assistant
Online Chat SupportData EntryPatient CareVirtual AssistanceAdministrative SupportBPO Call CenterAppointment SchedulingCall SchedulingPhone CommunicationCustomer ServiceReceptionist SkillsEmail CommunicationPhone SupportSpanishFrench - $6 hourly
- 5.0/5
- (3 jobs)
Hello there! I'm an experienced professional with a background in customer service and receptionist roles. I've had the privilege of honing my skills in providing top-notch service and ensuring smooth operations in various environments. Now, I find myself eager to dive into the world of remote jobs, ready to adapt and learn quickly. Dedication is my middle name—I thrive on doing things well and taking on new challenges. I approach every task with enthusiasm and a desire to excel. Whether it's mastering a new skill or rising to meet a challenge, I'm always up for the adventure. Let's make great things happen together!Virtual Assistant
AccountingIntercomAdministrative SupportZendeskTicketing SystemVirtual AssistancePhone CommunicationSpanishCustomer ServiceCustomer SatisfactionReceptionist SkillsEmail SupportEmail CommunicationOnline Chat SupportAnswered Ticket - $5 hourly
- 5.0/5
- (2 jobs)
Are you having trouble with the organization and customer management of your company? I am here to help! 🖥️💫 Hello, my name is Natasha. I hold a degree in International Business with experience in sales, customer service, and project management. Additionally, I am a certified esthetician in the Dominican Republic. I have 8 years of experience working on administrative tasks like: -Email management, -Appointment scheduling -Data entry -Customer Service Management -Research -Copywriting -Reports and Procedures -BookKeeping -Social Media Platforms 🌐 -Microsoft Office (Excel, PowerPoint, Word, etc.) -Google Workspace (Gmail,Calendar,etc.) -Canva -Monday -Asana -ClickUp -Teams -Zoom -Hubspot -Instagram -Tik tok -Twitter -Facebook I am looking to contribute your company with my knowledge and improve the processes and activities that you are performing With my experience, I am pretty sure that we are going to have excellent results 💯Virtual Assistant
SalesCalendar ManagementEmail SupportSchedulingCustomer ServiceCanvaProject ManagementData EntryMicrosoft ExcelVirtual Assistance - $100 hourly
- 0.0/5
- (0 jobs)
Soy ingeniero en sistemas también cerbicio al cliente técnico radiologo y manager de algunas aplicacionesVirtual Assistant
Market ResearchMicrosoft ProjectVirtual Assistance - $9 hourly
- 3.8/5
- (13 jobs)
Hello! I'm an experienced professional who is ready and able to assist with your projects so that you can focus on generating revenue. I take time to carefully review each project before bidding, and I only accept projects that are a good match for my skills to ensure that you receive an outstanding professional service. Please reach out to me, to discuss how we can work together to free up your time and help you achieve your goals. As a Virtual Assistant, I will be providing administrative assistance to your project if you are in need of an extra set of hands to run your business. I have worked as an Administrative Assistant for several years at doctor's offices, real estate, non-profit health projects, building owners, and different projects. I would like to know about you and your profile, feel free to contact me at any time, I'm open and available. Regards!Virtual Assistant
Inventory ManagementCRM AutomationContent ManagementCastilian SpanishProject ManagementLatin American Spanish AccentEcommerceGraphic DesignGoogle WorkspaceVirtual AssistanceSearch Engine OptimizationReal EstateData EntryCRM SoftwareMicrosoft Office - $15 hourly
- 0.0/5
- (0 jobs)
👋 Greetings! Bringing a blend of customer service proficiency and virtual assistance expertise, I'm well-equipped to handle inquiries, resolve issues, and ensure exceptional experiences for clients. With a background spanning diverse environments like hospitals and call centers, I've honed my communication skills and ability to anticipate needs, providing outstanding support. Grounded in virtual assistance, I navigate digital platforms adeptly, offering timely responses and troubleshooting technical issues. My proficiency in utilizing virtual tools enhances efficiency and ensures smooth interactions for clients and customers, fostering positive experiences. In virtual settings, my adaptability and dedication shine through as I exceed expectations with every interaction. Whether managing inquiries or providing guidance, I approach tasks with enthusiasm and a customer-centric mindset, striving to deliver exceptional support.💪🌟Virtual Assistant
Customer CareReceptionist SkillsMedical TerminologyCare Converge Patient PortalHealthcarePatient CareVirtual AssistanceSpanishAppointment SchedulingEmail SupportCustomer SatisfactionData EntryAdministrative SupportAnswered TicketCustomer Service - $7 hourly
- 3.2/5
- (4 jobs)
Hello, I am a freelancer with experience in customer service, sales, and collections. I have worked for well-known companies such as Amber Cove, Seven-Eleven, Hilton Hotels, Alabama life insurance, Mayfair funding Solutions, snap EBT customer service, essential Real Estate, Rc top services.Virtual Assistant
Data EntryAdministrative SupportCommunicationsCRM SoftwareSalesCustomer ServiceCold CallCustomer SupportCustomer SatisfactionBPO Call CenterVirtual AssistanceCall SchedulingPhone CommunicationPhone SupportEmail Support - $9 hourly
- 5.0/5
- (1 job)
I have more than 4 years of experience as a customer care representative, making me a very skilled agent. Experience in offering phone, email, and chat support for technical issues, cold calling and setting appointments. I have worked as a quality analyst, assistant trainer, and team leader. In order to advance both personally and professionally, I'm open to trying new things and taking on new challenges. Featured skills: ✅Excellent active listening skills and understanding of client needs. ✅Demonstrated experience in effective problem solving and handling of delicate situations. ✅Fluency in English, both in telephone conversations and in written communication. ✅High dedication to ensure customer satisfaction and meet established objectives. ✅Team Leader and QA experience. ✅ Salesforce CRM. My goal is to apply my skills and experience in customer service to deliver significant added value on projects that require attention to detail, empathy and excellence in communication. I am committed to service excellence and am excited to contribute to the success of your team or business.Virtual Assistant
SalesforceSalesforce CRMAppointment SchedulingCold CallSalesVirtual AssistanceSales CallLeadership CoachingCustomer CareCustomer SupportCustomer SatisfactionLeadership SkillsActive ListeningServerCustomer Service - $6 hourly
- 0.0/5
- (0 jobs)
Hello there! 👋 I am an experienced Bilingual Customer Support Specialist with over 4 years of dedicated experience across various domains, including Guest Service, Case Management, and Administrative Assistance. Throughout my professional journey, I have acquired a robust skill set and garnered invaluable expertise in providing exceptional customer support and ensuring operational efficiency. In my role as a Guest Service professional, I've cultivated strong interpersonal skills and a keen understanding of customer needs, enabling me to deliver personalized assistance and elevate customer satisfaction levels. As a Case Manager, I've developed proficiency in managing complex cases, demonstrating empathy and problem-solving abilities to address diverse challenges effectively. Moreover, my experience as an Administrative Assistant has equipped me with organizational prowess and attention to detail, enabling me to streamline processes and enhance overall productivity. Whether it's managing email communications, providing chat support, or handling ticketing systems, I am adept at multitasking and prioritizing tasks to meet deadlines and deliver results. My skill set extends beyond traditional customer support functions, encompassing areas such as Debt Collection, Customer Retention, Phone Communication, and Virtual Assistance. With a proactive mindset and a commitment to excellence, I am dedicated to providing seamless support and fostering positive customer relationships. Let's collaborate to optimize your customer support operations, drive satisfaction, and achieve success together! 🌟📞💬📧Virtual Assistant
Legal CalendaringLegal DraftingLegal AssistanceVirtual AssistanceTicketing SystemPhone CommunicationEmail CommunicationBPO Call CenterCustomer SupportCase ManagementLawZendeskPhone SupportOnline Chat SupportEmail Support - $17 hourly
- 0.0/5
- (0 jobs)
Hi! I'm a proactive and detail-oriented Administrative Assistant with experience in accounting support, receptionist tasks, and customer service. I've completed certified training in Sales Techniques, Customer Service, and Accounting Assistance. Currently, I'm studying Business Administration and participating in an English immersion program, allowing me to communicate effectively with international clients. I'm reliable, organized, and ready to support clients with efficient and friendly service. I believe communication is key — when it’s clear and effective, any task can turn into a success. I’m here to collaborate, grow, and bring value to every project I’m part of. I love working with people, staying organized, and learning new things every day. On Upwork, I’m looking to connect with clients from all over the world and contribute with my skills, energy, and reliability. If you're looking for someone motivated, friendly, and ready to help — I’d love to join your team!Virtual Assistant
Administrative SupportMicrosoft OfficeEmail ManagementVirtual AssistanceProject ManagementDesign ConceptMarketingCustomer ServiceServer - $7 hourly
- 0.0/5
- (0 jobs)
I have a bachelor's degree in Marketing (Cum Laude). My professional profile is based on being a Customer Service Specialist | Marketing | Sales. I have 8 years of experience in positions related to customer service, live chat operator, appointment setter, sales, technical support, and others; I also have call center and work-from-home experience. I have participated in several projects for American businesses and clients. I am bilingual, fluent in English (C1) and Spanish (C2 or Native). Recognized for my dedication to service, organization, and efficiency in processes. I have a clear focus on achieving results, with solid academic training and a commitment to continuous learning. • Bilingual (Spanish / English) • Live chat Operator • Appointment Setter • Customer Service SpecialistVirtual Assistant
Virtual AssistanceMarketingCustomer EngagementLive Chat SoftwareAppointment SettingBPO Call CenterSpanishEnglishTechnical SupportPhone CommunicationCustomer Service - $6 hourly
- 0.0/5
- (0 jobs)
I am a professional with experience in virtual assistance, office program, power point, customer service and how transcriber. I have solid knowledge in programming, problem solving, and effective communication, which allows me to offer comprehensive solutions in a dynamic environment. I adapt quickly to solutions, technologies and methodologies work, and I always seek to improve the customer experience through professional and personalized attention. I am a very positive person, organized, oriented and very hardworking, I seek to build with my knowledge and skills to companies to help achieve their goals. SKILLS -Leadership -Work ethics -Pro active -Adaptability -Effective communication -TeamworkVirtual Assistant
Communication SkillsLeadership SkillsData EntryGeneral TranscriptionVirtual Assistance - $25 hourly
- 0.0/5
- (0 jobs)
SOBRE MÍ Profesional con destacadas habilidades organizativas y un fuerte sentido de responsabilidad. Reconocida por ser puntual y respetuosa en el entorno laboral. Mi apertura constante a nuevos conocimientos, combinada con la disposición a compartir los míos, refleja un compromiso continuo con el crecimiento y la colaboración en equipo.Virtual Assistant
Virtual AssistanceMicrosoft Project - $10 hourly
- 0.0/5
- (0 jobs)
Hello! I'm Estefany, a native Spanish speaker. Degree in public accounting, with extensive experience in the management of Excel and Office package, administrative assistance, management of accounts receivable, accounts payable and management of customers and suppliers, agenda management: reminders, appointments, calendar, among others. Email management. Review and correction of documents (Spanish), transcription of audios, podcast and audios (Spanish). In addition to having digital art for which I am passionate, I have done several works (I use canva), including: printed design such as business cards, wedding invitations, baptisms, birthdays. Editing and design of resumes, brochures, flyers, presentations, logos, book covers, certificates, among others. I am a reliable, capable, responsible and dedicated person to work, I like challenges and putting all my knowledge at the disposal of my employer, to continue growing as a professional. I like I find myself available to work full-time, part-time or by projects, depending on your needs. I hope to have the opportunity to collaborate with you and thank you very much in advance for your time.Virtual Assistant
Virtual AssistanceGeneral TranscriptionCommunicationsPrint DesignSocial Networking ServiceMicrosoft ExcelAccount ManagementData Entry - $5 hourly
- 0.0/5
- (0 jobs)
I am an experienced customer service and chat support professional. I previously worked in a restaurant, managing orders through a delivery app, ensuring fast responses and excellent customer service. As a virtual assistant, I specialize in customer support via chat and email, using tools like Zendesk, Google Space, and Trello to efficiently organize and respond to requests. I excel at fast typing, problem-solving, and providing empathetic, high-quality support. ✅ Why hire me? ✔ Experience in customer service and live chat support. ✔ Ability to handle multiple conversations at once. ✔ Strong organizational skills and task management with digital tools. ✔ Clear, professional, and customer-focused communication. If you’re looking for a dedicated and efficient professional to support your customers, I’d love to help. Let’s talk!Virtual Assistant
Virtual AssistanceMicrosoft ExcelData Entry - $13 hourly
- 0.0/5
- (0 jobs)
Dynamic and dedicated professional with extensive experience in communication and customer service, committed to delivering exceptional client experiences and fostering lasting relationships. Possessing strong verbal and written communication skills, I excel at engaging with diverse audiences, effectively conveying information, and actively listening to identify and address client needs. My ability to adapt communication styles to suit different personalities and situations allows me to provide personalized support and build rapport with customers. Skilled in conflict resolution and problem-solving, I approach challenges with a positive and proactive mindset, ensuring customer satisfaction even in high-pressure environments. My strong organizational skills and attention to detail enable me to manage multiple tasks efficiently while maintaining a focus on quality service delivery. Proficient in utilizing various customer relationship management, systems and digital communication tools, I streamline processes and enhance service efficiency. My commitment to continuous improvement and professional development drives me to stay updated on industry trends and best practices in customer engagement. Passionate about creating a welcoming and inclusive atmosphere, I thrive in collaborative team environments and actively contribute to a culture of excellence. With a proven track record of exceeding performance metrics, I am eager to leverage my skills to contribute meaningfully to an organization that values exceptional customer service and communication.Virtual Assistant
Virtual AssistanceAdministrative SupportMicrosoft ExcelCultural AdaptationCommunication SkillsActive Listening - $7 hourly
- 0.0/5
- (0 jobs)
Soy un estudiante universitario con más de 10 años de experiencia en el uso de computadoras. Tengo un buen manejo de herramientas de correo electrónico, en especial Gmail, y me considero una persona organizada y proactiva. Aunque no tengo experiencia laboral formal, mis estudios y habilidades me han permitido desarrollar un sólido conocimiento técnico y fluidez en inglés.Virtual Assistant
General TranscriptionVirtual AssistanceData Entry - $15 hourly
- 0.0/5
- (1 job)
Hola! Soy gerente de servicio al cliente con experiencia de más de 10 años en gestión y compromiso con los clientes, dando soporte a través de distintas plataformas y sistemas operativos como: SAP, Cloudbeds, Hubspot, entre otros. He trabajado con distintas empresas en las cuales he podido desarrollar habilidades de comunicación, organización, redacción, facturación (cierre de mes), iniciativa y pensamiento critico orientado a la resolución de problemas. Esto, combinado con una personalidad exploradora, curiosa y sagaz. Me gusta estar en constante aprendizaje y de igual manera compartir mis conocimientos e ideas.Virtual Assistant
Operations ResearchManaged ServicesInvoicingVirtual AssistanceCustomer ServiceBlog WritingClient ManagementCustomer EngagementPublic Relations - $10 hourly
- 0.0/5
- (0 jobs)
Need a Virtual Assistant for Your Project? Hello! I'm Luisa Jose, and I'm here to provide a professional customer experience for your project of choice. I am a 26-year-old professional with a Bachelor's Degree in Business Administration, specializing in comprehensive virtual assistance. With over a year of experience working as a Virtual Assistant in the call center industry, I have the perfect skills for your company. ☑️My expertise includes: - Personal Assistant - General Virtual Assistant - Real Estate Assistant - Airbnb Assistant - Appointment Setter - Customer Service - Administrative Assistant -Appointment Setter -Call Center Agent ☑️My multilingual experience includes: ✅Advanced English ✅Native Spanish ✅Advanced Haitian Creole ☑️My Comprehensive Services: ✅Email Management:** Including scheduling, organization, and follow-up with platforms like Microsoft 365 or Google Suite. ✅Calendar Scheduling:** Appointments, meetings, and travel using Calendly or your preferred tool. ✅Travel Arrangements:** Flights, hotels, itineraries. ✅Report Creation and Presentations:** Using Microsoft Office Suite or Google Docs. ✅Content Creation:** Articles, blog posts, social media content tailored to your brand voice. ✅Digital Filing Systems:** Creating and maintaining systems using Dropbox, Google Drive, or similar platforms. ✅Task Management:** Implementing methodologies with tools like Trello, Monday.com, Jira, Notion, or Asana. ✅Exceptional Customer Service: Professional and responsive email and chat support using platforms like Zendesk or Freshdesk. Inbound and outbound communication. ☑️Tools Proficiency: I am proficient in a wide range of industry-standard tools to ensure seamless project execution: ✅Admin Support:** Microsoft 365, Google Suite ✅Customer Support:** Zendesk, Freshdesk ✅Data Scraping Tools:** Data Miner, Octaparse ✅CRM Platforms:** HubSpot, Salesforce, Zoho ✅Project Management:** Trello, Asana, Monday ✅Social Media Management:** Buffer, Later, Ocoya, Onlysocials ✅Content Creation:** ChatGPT, Gemini ✅Graphic Designing:** Canva, Photoshop ✅SEO Tools:** Google Search Console, Ahrefs ✅Keyword Research:Google Keyword Planner, Ahrefs ✅Email Marketing: Mailchimp ✅Website Development:** WordPress, Wix, Squarespace, HubSpot, Canvas, Salesforce ☑️Why Hire Me? ✅ 24/7 Availability & Quick Response ✅ Ready to Start Now with Quick Turnaround Time ✅ Quality Industry Experience ✅ Flexible & Unlimited Changes at Reasonable Costs Whether you're looking for administrative support, process improvement, customer service, marketing strategy, customer care, customer retentions, or technical design work in Canva, I am equipped to deliver high-quality results that align with your business objectives. Let’s collaborate to take your project to the next level!Virtual Assistant
Outbound CallInbound MarketingAppointment SettingLogistics ManagementPublic RelationsMarket ResearchCustomer RetentionCustomer CareCustomer SupportCustomer ServiceOrganizational DevelopmentMarketingSales ManagementGraphic DesignVirtual Assistance - $9 hourly
- 0.0/5
- (0 jobs)
I'm a dedicated Customer and Patient Care Agent with a rich background of over 9 years in the field. My experience does not limit to customer satisfaction but also includes an in-depth understanding of service quality and protocols reinforcement as a Quality Analyst in call centers. Additionally, I have had the opportunity to work in the hospitality field as a host and server over the last few years. My expertise is providing exceptional customer support through various channels, including phone, email, and chat. Throughout the past 10 years, I have developed skills that have set me on the path to success in providing excellent service to customers as well as fostering positive relationships with my company and colleagues.These are: 1. Active listening and genuinely caring about what I do. 2. Paying close attention to details. 3. Being able to follow established protocols and procedures. What Sets Me Apart: My extensive background in customer and patient care, coupled with my skills as a Quality Analyst and hospitality experience, positions me as a well-rounded professional capable of elevating service standards across industries. Feel free to reach out; I am eager to discuss how my experience aligns with your team's objectives and contributes to a culture of excellence.Virtual Assistant
Sales CallEmail SupportOnline Chat SupportVirtual AssistanceSocial Customer ServiceHospitality & TourismQuality AuditQuality AssuranceCRM SoftwarePatient CareCustomer Service - $10 hourly
- 0.0/5
- (0 jobs)
Soy nativo del español tengo experiencia al servicio al cliente 10/8.1 asistente virtual principiante 10/4.5 Transcriptor 10/7.8 trató de hacer lo mejor para satisfacer las necesidades del cliente. ¡A fin mantengámonos en contacto!Virtual Assistant
TranscriptVirtual AssistanceCustomer Service - $6 hourly
- 0.0/5
- (0 jobs)
I am a quick learner with excellent communication skills. My work experience primarily involves customer service and administrative tasks. I can effectively manage schedules and deliver exceptional customer service and administrative support. I am comfortable using online tools and possess a strong understanding of social media and online research.Virtual Assistant
EnglishSpanishCopy & PasteSchedulingVirtual AssistanceComputer SkillsOnline ResearchEmail SupportOnline Chat SupportCritical Thinking SkillsCommunication SkillsCustomer SupportGeneral TranscriptionData Entry - $6 hourly
- 0.0/5
- (1 job)
Hello there! I'm an experienced professional with a background in customer service and receptionist roles. I've had the privilege of honing my skills in providing top-notch service and ensuring smooth operations in various environments. Now, I find myself eager to dive into the world of remote jobs, ready to adapt and learn quickly. Dedication is my middle name—I thrive on doing things well and taking on new challenges. I approach every task with enthusiasm and a desire to excel. Whether it's mastering a new skill or rising to meet a challenge, I'm always up for the adventure. Let's make great things happen together!Virtual Assistant
EnglishAdministrative SupportVirtual AssistanceSpanishCustomer SatisfactionReceptionist SkillsEmail SupportEmail CommunicationOnline Chat SupportAnswered TicketTechnical Project ManagementCommunity ManagementTechnical SupportPhone CommunicationCustomer Service - $15 hourly
- 0.0/5
- (0 jobs)
Experienced Data Entry and Account Manager with a strong background in data organization, account management, and process optimization. I thrive on accuracy, efficiency, and maintaining seamless operations while ensuring excellent client relationships. Passionate about streamlining workflows and delivering high-quality results.Virtual Assistant
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