Hire the best Virtual Assistants in Santo Domingo Este, DO
Check out Virtual Assistants in Santo Domingo Este, DO with the skills you need for your next job.
- $15 hourly
- 4.9/5
- (9 jobs)
Hey there, I'm Allan! A 26-year-old pro from the Dominican Republic, passionate about learning and growth. Fluent in Spanish (it's in my DNA) and with a C2 proficient English. I'm on a mission to overcome challenges and solve problems creatively. I thrive on learning new stuff, and I'm all about making a positive impact wherever I go. I've got tech skills that could probably send a rocket to space (well, maybe with some instructions). I'm all about good vibes and great communication. Creating a positive work vibe is my thing. Plus, I'm pretty much available all day, ready to jump into any task. Let's team up and bring some serious innovation and efficiency to your projects! Books I Love: Letting Go (David Hawkins) Originals (Adam Grant) The Big Leap (Guy Hendricks) Chef In Progress: I love cooking any type of food for my family and friends. Animal Lover: I pet every dog I see, I own a hedgehog and a cat. Content Creator: I'm passionate about sharing what I learn about life on my podcast. YouTube: @sinreglasrd Spotify: SIN REGLAS BY ALLAN ABREU Instagram: @srpodcast, @allanabreu13 TikTok: @sinreglaspodVirtual Assistant
Animals & PetsInstagram ReelsPodcastMotivational SpeakingProject ManagementReceptionist SkillsCookingFL StudioContent CreationForex TradingSpanishGuitarData EntryVirtual AssistanceMicrosoft Office - $12 hourly
- 4.8/5
- (14 jobs)
Are you looking for a virtual assistant and customer service agent? You are on the right track! I consider myself a hardworking girl with fast learning skills, good problem-solving skills, and excellent listening skills. I bring over 7 years of valuable experience as a customer support agent catering to international companies. My proficiency in both English and Spanish allows me to effectively communicate and assist a diverse range of clients. Throughout my journey, I have honed qualities of patience, proactivity, engagement, and a strong personal drive, which have become pillars of my approach to this dynamic industry. I can help your business with: ✉️ Email Management ⌨️ Chat Support ☎️ Outbound/ Inbound calls 📞 Cold calling ✍🏻 Admin duties 👩🏻🏭 Floor support 📈 QA 📆 Appoinment Scheduling 👩🏻🏭Recruiter 🗳️ Data Entry 🖥️ Web research 📁 File Conversion (Word to PDF or Excel to PDF) (Able to convert and type of document) ✅ Microsoft Office (Word, PowerPoint, Google Docs, Google Slides, and google Excel)Virtual Assistant
Appointment SettingAppointment SchedulingTelephone SystemEmail CommunicationData EntryVirtual AssistanceCustomer ServiceMedicineMicrosoft OfficeBPO Call CenterEmail SupportOnline Chat SupportPhone SupportEnglish - $8 hourly
- 4.9/5
- (8 jobs)
Hi there! Are you looking for a dedicated Virtual Assistant who can help your business run smoothly and efficiently? With over a year of experience in real estate and consulting, I specialize in streamlining operations, managing administrative tasks, and creating impactful social media content that engages audiences. I bring a diverse skill set to the table, covering comprehensive customer support (phone, chat, and email), efficient virtual assistance (time management, data entry, email management), and a proven ability to adapt to various challenges. Having worked with Verizon and Comcast, I understand the telecommunications industry deeply. Whether you need assistance with day-to-day tasks, research, social media management, or any other aspect of your business, count on me to provide reliable and professional support that consistently goes above and beyond. My flexible schedule allows me to accommodate different time zones, and I'm dedicated to collaborating closely with you to elevate your customer service experience. Whether we're optimizing processes, overcoming challenges, or implementing innovative solutions, I'm here to make a significant impact. 🤝🌐🚀Virtual Assistant
PowerPoint PresentationCanvaGraphic DesignContent ModerationDigital MarketingAppointment SchedulingTechnical SupportTraining PlanVirtual AssistanceTicketing SystemPhone CommunicationEmail CommunicationCustomer SupportOnline Chat SupportEmail Support - $10 hourly
- 5.0/5
- (6 jobs)
Hi there, I am currently seeking a customer service position where I can leverage my skills to create positive, lasting experiences for customers. I am eager to join a company that values customer satisfaction, fosters continuous improvement, and promotes a supportive team environment. With my enthusiasm for helping others and my commitment to delivering exceptional service, I am excited about taking on new challenges. I take pride in offering friendly and efficient customer support, always striving to leave customers with a positive impression. My focus is on building strong relationships and ensuring satisfaction in every interaction. Having spent nearly a decade in customer service roles, I have honed my ability to understand customer needs and resolve issues effectively. Consistently delivering high-quality service has earned me positive feedback and loyalty from clients, and I believe in the impact of warm, approachable communication. You can trust me to be a dependable, detail-oriented team member who meets deadlines and follows through on commitments. I understand that reliability is key in any professional relationship and I am dedicated to exceeding expectations. My skills and experience make me a strong fit for your customer service needs. Your satisfaction will be my priority, and I look forward to working together to enhance your customer service experience! Best Regards, Marie.Virtual Assistant
AsanaSlackZendeskOnline Chat SupportCustomer SupportBPO Call CenterAudio TranscriptionVideo TranscriptionVirtual AssistanceHaitian CreoleTranslationAppointment SchedulingCustomer ServiceEmailData Entry - $10 hourly
- 5.0/5
- (5 jobs)
Hello, I'm Erika, a highly skilled customer service agent with more than 4 years of professional experience. I specialize in delivering exceptional support to clients, resolving issues, and ensuring outstanding customer satisfaction. I am dedicated to providing timely and effective solutions for a diverse range of customer inquiries. What I Bring to the Table: •Experience: With over two years in the customer service industry, I have honed my communication skills and problem-solving abilities, enabling me to handle a wide array of customer concerns with ease. •Effective Communication: I pride myself on my clear and empathetic communication style, ensuring that customers feel valued and heard. •Efficiency: I understand the importance of prompt responses and consistently meeting or exceeding service level agreements. Timeliness is a top priority for me. •Product Knowledge: I make it a point to fully understand the products or services I support, allowing me to provide accurate and helpful information. •Adaptability: I thrive in fast-paced environments and can quickly adapt to new challenges and technologies. •Team Collaboration: I am a team player who can work effectively with colleagues to deliver outstanding customer service. Why You Should Work With Me: I am passionate about exceeding customer expectations and contributing to the success of businesses. When you hire me, you can expect: High-quality customer service that enhances client satisfaction. •Prompt and courteous responses to customer inquiries. • Efficient problem resolution to maintain a positive brand image. • A collaborative team member who understands the importance of teamwork. I'm excited about the opportunity to work with you and help elevate your customer support efforts. Feel free to contact me to discuss how I can contribute to your project or team.Virtual Assistant
Real Estate Virtual AssistanceVirtual AssistanceFollowing ProceduresCustomer SatisfactionCustomer SupportCustomer ServiceMultitaskingInterpersonal SkillsMicrosoft ExcelEmail SupportEnglishOnline Chat Support - $5 hourly
- 5.0/5
- (2 jobs)
As a fluent Spanish and English speaker, I have over 2 years of live chat and eCommerce customer service experience. I am a quick learner, detail-oriented, and believe that empathy is key to providing excellent customer service.Virtual Assistant
ClickUpShopifyVirtual AssistanceSocial Media Content CreationCustomer ServiceCustomer SupportCanvaCustomer SatisfactionOrder ManagementEmail SupportEnglishOnline Chat SupportFreshdeskOrder TrackingSpanish - $7 hourly
- 5.0/5
- (4 jobs)
I'm a college freshman who wants to work as a virtual assistant. Majoring in computer science, I have excellent data entry and organizing abilities, as well as the ability to communicate in five languages, allowing me to collaborate with people from all over the world. I'm a hard worker who picks things up quickly. These are all the tasks I can help your business with: ☑Order fulfillments with suppliers ☑Email inquiries and customer support ☑Social media engagement - messages and moderation ☑Handling tracking and returns/refunds These are the tools I am knowledgeable in, to provide the best service to your business: ☑Google Suit ☑Shopify ☑Oberlo ☑ Aliexpress ☑Printify ☑Reamaze ☑Zendesk ☑Airtable, Asana, Vonage and TrelloVirtual Assistant
SchedulingInventory ManagementStaffing NeedsTask CoordinationFile ManagementGoogle WorkspaceVirtual AssistanceEmail CommunicationData EntryProduct Listings - $8 hourly
- 4.9/5
- (14 jobs)
👋 Hi! I’m Keyla Belilla, a versatile Virtual Assistant with over 7 years of experience in administrative support, customer service, and team management. My mission is to streamline your operations, enhance customer satisfaction, and help your business thrive. 🔹 What I Bring to the Table: -Leadership & Management:📈 Proven track record as a supervisor at Altice, managing teams of up to 30 agents. Skilled in recruiting, payroll, and quality assurance. -Customer Service Excellence: 🌟 Expert in handling email, chat, and phone communications with a proactive approach to issue resolution. Fluent in both English and Spanish, enhancing support for diverse client bases. -Technical Proficiency: 💻 Adept with various virtual tools and software, ensuring seamless support and operations. Experience with data entry, AI systems, and digital signage content. -Research & Analysis: 🔍 Conducted detailed research for logistics, product sourcing, and machine learning datasets. Successfully completed the MSFT318 User Research Study, demonstrating accuracy and efficiency. -Content Creation & Social Media: 📱 Managed social media content for platforms like TikTok, Instagram, YouTube, and Twitter. Developed viral content ideas and engaging posts that align with brand messaging. -Entrepreneurial Spirit: 🚀 Founded and managed a translation freelancer company, showcasing my ability to handle recruitment, payroll, and business growth. 🎉 Why Choose Me? -Reliable & Solution-Oriented: ✅ Dedicated to meeting deadlines and exceeding expectations with a focus on results. -Adaptable & Tech-Savvy: ⚙️ Quick to learn and adapt to new tools and environments, ensuring efficient and effective support. -Engaging & Approachable: 😊 Committed to providing exceptional service with a friendly and professional demeanor. Let’s connect and take your business to the next level! 🚀Virtual Assistant
English to Spanish TranslationAnswered TicketProduct KnowledgeOrder FulfillmentAdministrative SupportVirtual AssistanceGoogle WorkspaceCalendar ManagementCustomer ServiceCustomer SupportOnline Chat SupportInbound InquiryEmail SupportZendeskData Entry - $6 hourly
- 5.0/5
- (2 jobs)
Hey there! I'm Francis, your go-to person for making things easier! 🌟 Need someone reliable and good at managing time? You're in the right spot! I've got a solid 9 years of experience in Call Centers, so I've learned how to keep things organized and manage time like a pro. I'm also great at setting up and keeping track of files in the office. 🗃️ 😃 Here's a quick rundown of what I can help you with: ✅ Working with Excel ✅ Turning PDFs into Word documents ✅ Turning PDFs into Excel sheets ✅ Helping customers through emails and phone calls ✅ Using Google Docs and Sheets ✅ Working with Microsoft Office and Word ✅ Collecting emails and contact info ✅ Setting up appointments ✅ Assisting with administrative tasks 😃 Why pick me: ✅ I'm motivated to get things done 🚀 ✅ I'm all about delivering quality work 🌐 ✅ I'm really good at managing my time ⏰ ✅ I know my way around computers 💻 ✅ I'm a team player 🤝 ✅ I'm good at talking and writing things down 📝 Let's make things simpler together—pick me for a smooth experience! 🎉Virtual Assistant
Customer SatisfactionCustomer SupportAdministrative SupportVirtual AssistanceTicketing SystemAppointment SchedulingAppointment SettingPhone CommunicationPhone SupportOnline Chat SupportZendeskBPO Call CenterReceptionist SkillsEmail CommunicationData Entry - $10 hourly
- 5.0/5
- (5 jobs)
Are you looking for an experienced customer service/support specialist or Virtual assistant for your company? You have the right person here! With a background of more than 4 years of experience, let me help your company keep growing with all of the knowledge I've gained over the year working in the Administrative and customer service area, and also as a Virtual assistant for High profile companies in the U.S like Home Depot, Agero, Comcast, Alegre home healthcare & others.Virtual Assistant
Data EntryLead GenerationMicrosoft ExcelOffice 365Phone CommunicationDigital MarketingEcommerceVirtual AssistanceBPO Call CenterCustomer SupportPhone SupportEnglishEmail SupportOnline Chat SupportSpanish - $9 hourly
- 5.0/5
- (3 jobs)
Greetings! 🤗🌸 My experience includes a list of relevant experience, such as: Providing customer support via phone, email, and chat, resolving customer complaints, providing technical assistance, and handling customer inquiries. In my previous role, I was able to consistently meet and exceed customer satisfaction goals, and I am eager to bring this level of performance to your company. Thank you for taking the time to review my profile, let's make your time worthwhile and work together! Services offered: ✅ | Customer Care for eCommerce - Email Handling - Live chat - Sales Support - Call center services - Order fulfillment - Social Media moderation | Instagram, Facebook, Pinterest, Tiktok. (Platforms: Zendesk, Gorgias, Reamaze, intercom for live chat | Shopify, Oberlo, AliExpress, Printify, Etsy 1 Talkdesk, Unit, CPI, slack.) ✅ | Admin work - Data entry - G-suite (Google Docs, Google sheet, etc.) - Microsoft Office (Word, PowerPoint, Excel) - Internet research - File conversion | PDF to Word/Excel/PowerPoint - Calendar management | Google calendar - Scheduling | Trello, Asana, Airtable I am also highly skilled in: communication, problem-solving, time management, and multitasking. I am excited about the opportunity to work with Your company and contribute to the growth of your business. Thank you for considering me. I look forward to discussing my qualifications in more detail. Sincerely, Abigail.Virtual Assistant
EnglishOberloCustomer ServiceZoom Video ConferencingAsanaShopifyVirtual AssistanceFacebookSocial Customer ServiceSpanishZendeskEcommerceInstagramData Entry - $10 hourly
- 5.0/5
- (7 jobs)
I am the Assistant that you need! 👩💻 Hi!👋 I am Alicia, background in marketing fashion with hands-on experience in administrative support, new brand design, exceptional customer service, and insightful data analysis,. Your brand is the soul of your business💖, and I’m here to help you bring it to life. I can help you with the following: -Email management -Calendar management -Visual Powerhouse -Appointment setter -Data visualization creation -Graphic Designer (Brand strategy & innovation, Brand experience, Social media post, Analytics visualizations) -Deep understanding of the fashion and beauty industry, including classic and seasonal trends -Fluent in English and Spanish (written & spoken) And more… My tools are: Microsoft (Word, excel, PowerPoint, Power Bi) Canva Adobe Illustrator Adobe Photoshop Gmail and outlook Zoom and google meet Trello I would love to help you with your company and grow together! 🌱🤝Message me on Upwork to schedule a meeting.Virtual Assistant
Data VisualizationAppointment SettingCalendar ManagementGmailOrganizational PlanIllustrationAdobe PhotoshopVirtual AssistanceAdministrative SupportMicrosoft Power BIMicrosoft ExcelMicrosoft Excel PowerPivotCustomer ExperienceLogo DesignData Entry - $8 hourly
- 4.7/5
- (14 jobs)
Bilingual Virtual Assistant (English/Spanish) ✨ helping businesses deliver fast, friendly, and professional customer support. With experience assisting top brands like Verizon, Dish Network, and a real estate company, I specialize in: ✉️ Email & Chat Support (Zendesk, Freshdesk, Gmail, Outlook) 📅 Inbox Management & Appointment Scheduling 🤝 Customer Service & Dispute Resolution 📊 Data Entry & CRM Management 🛡️ Content Moderation for Online Communities I'm organized, detail-oriented, and committed to helping businesses run smoothly and keeping customers happy. I bring reliable support with a personal touch, ensuring every client feels valued. Let’s work together and make your operations easier and your customers even happier! 🌟Virtual Assistant
ChatGPTSocial Media RepliesBook ReviewCommunity ModerationVirtual AssistanceContent ModerationEmail SupportOnline Chat SupportCustomer SupportData EntryCustomer ServiceTechnical SupportQuality Assurance - $8 hourly
- 5.0/5
- (6 jobs)
🌟 Are you seeking someone BILINGUAL, self-motivated, committed, and looking for long-term collaboration? Look no further! 🌟 I bring more than just self-reliance to the table. I bring a positive attitude that ensures every interaction is professional, efficient, and top-notch. With extensive experience in customer service, tech support, and sales. Here's what I offer: 🔹 Customer service (email, chat, phone and ticketing) 🔹 Tech Support 🔹 Sales 🔹 Basic administration tasks 🔹Bilingual (English and Spanish) 🔹 Virtual assistance Why me? 🌐 BILINGUAL (Fluent English and Native Spanish) 📞 Seven years+ of experience in Customer Success and Sales 📞 Able to manage high-volume calls, handle emails, chats, and ticketing systems 💼 CRM proficiency ⏰ Time management 🔄 Great adaptability and proactivity 🎯 Meet performance expectations including call quality, attendance, and schedule adherence 💡 Self-motivated, outcome-driven, and teachable 💻 Proficiency with computers and web-based systems 🔒 A quiet, distraction-free, and secure place to work CRMs I'm Proficient with: • HubSpot • Hawksoft • RingCentral • Citrix • Genesys • Zendesk • Oracle • Slacks • Freshdesk 📝 My Goals: • Establish long-term client relationships • Build a stellar reputation through exceptional service and client satisfaction • Continue skill enhancement and professional growth • Expand my professional network for mutual benefits • Pursue new avenues of growth and opportunities Let's connect! 🚀 I'm ready to take on any challenge in the modern business landscape. I am available and can start immediately. Send me a message to discuss your requirements and agenda, so we can start working. 📩Virtual Assistant
Cold CallCRM SoftwareSales LeadsEnglishVirtual AssistanceCustomer SupportCustomer SatisfactionTicketing SystemBPO Call CenterPhone SupportEmail SupportOnline Chat SupportSpanish - $20 hourly
- 5.0/5
- (25 jobs)
If you're seeking a virtual administrative assistant with expertise in Customer Service and Social Media Management, you've come to the right place! 🎉 Hello, I'm Gianny Martinez, an MBA Industrial Engineer with over 6 years of experience in Project Management and more than 3 years of experience in Marketing and Business Administration. I'm eager to assist you in managing your business activities from the ground up and provide support in various areas. 📆 Business / Project Management: - Process Docs Creation - Team Management - Project Coordination - Task Scheduling and Delegation - Performance Tracking - Workflow Optimization - Meeting Coordination - Reporting and Analytics - Strategic Planning 📲 Marketing: - Content creation, design, and scheduling - Community Management (Instagram, Facebook, LinkedIn, TikTok) - Social Media Strategy Development - Influencer Outreach and Collaboration - Analytics and Performance Tracking - Event Promotion and Management - Customer Engagement and Interaction 📇 Administrative work: - Email management, reminders, appointment scheduling, travel planning, etc. - Transcriptions / Translations - Customer Service Management (emails, calls, chat) - Data Entry (Excel and Google Sheets) - Copywriting I would love to discuss and learn more about the goals of your project or company, offer you my assistance, and achieve favorable results.✅Virtual Assistant
Project ManagementSocial Media ContentMarketingEmail SupportVirtual AssistanceCustomer ServiceSchedulingData EntryCommunications - $10 hourly
- 5.0/5
- (3 jobs)
Thanks for visiting my profile. I am a bilingual corporate lawyer, with more than 6 years of experience in the legal area and 2 years of experience working as a virtual assistant. In the legal area I specialize in negotiations, drafting legal documents and contracts. I have experience in closing international as well as national negotiations. Constitution of companies, CLIO, Turbocoart and real estate issues. In the area of virtual assistant, I have managed administrative teams, cooperated in the development of business structures, training of administrative and marketing personnel, development of their legal departments, assistance in accounts receivable and customer service. I have been working with Upwork for more than a year and giving positive results to companies. with which I have had to work. I will be happy to assist you and contribute to the growth of yours.Virtual Assistant
Data EntryVirtual AssistanceEmail CommunicationDocuSignLegal AssistanceCustomer ServiceDigital TransformationMarketingClient ManagementContract NegotiationContract Drafting - $10 hourly
- 5.0/5
- (10 jobs)
VIRTUAL ASSISTANT AND TEXT EDITOR// DATA ENTRY / CANVA Hello, my name is Kiara Bahiolet. My training is in the area of assistant and copywriter, with extensive experience. Fitting perfectly and adapting to the requested services. I am very interested in learning and in the experiences that can be provided through optimal and effective work. I am a dedicated, proactive person, a quick learner, I follow orders to the letter, but above all with enormous imagination and creativity. I hope to have your attention and be what you are looking for. I offer a large number of services in both areas: ✅ Writing letters and e-mails. ✅Writing company reports. ✅Writing success stories. ✅Writing internal newsletters. ✅Drafting of internal communications. ✅Writing presentations. ✅Writing manuals, tutorials or help. ✅Drafting customer inquiries. ✅Writing web content. ✅Writing books, reports and studies. ✅Writing profiles on LinkedIn and other platforms. ✅Writing monographs and reports. ✅Among others Guaranteeing time management and that the results are as expected. As a virtual assistant my services encompass everything. Offering administrative, creative and communicative support to the client. ✅ Active use of technology. ✅ Knowledge of different tools to optimize results. ✅ Efficient in the administrative area (invoices, agenda, emails...) ✅ Productive in channel services like chat, messages and everything else. ✅Good management of office applications, as well as Microsoft office, canvas, pdf... ✅ All the time that is required of me. ✅ Agenda management, both as organization and creation of it. ✅ Good communication and customer service management. 🖼I make informative blogs and images designed for information Skills: digital media, customer service, copywriter, organization, creative, productive, adaptable to changes. Spanish and English expert.Virtual Assistant
Customer ServiceOnline Chat SupportTravel & HospitalityJavaScriptOdooCopywritingCalendar ManagementTelecommunicationsGmailAdministrateWhatsAppCanvaData EntryVirtual AssistanceMicrosoft Office - $7 hourly
- 4.7/5
- (2 jobs)
I am a seasoned freelancer with expertise as a cashier, customer service sales agent, and call center representative. My experience includes working with esteemed US companies like SixFlags, shoals club and FootLocker. I possess strong skills in handling financial transactions, building customer relationships, and resolving inquiries efficiently. As a freelancer, I offer adaptability, professionalism, and a commitment to delivering exceptional service.Virtual Assistant
Call SchedulingTicketing SystemBPO Call CenterCustomer SatisfactionAdministrative SupportPhone CommunicationVirtual AssistanceSchedulingAppointment SchedulingCustomer SupportCustomer ServiceSpanishPhone SupportZendeskEmail Support - $20 hourly
- 5.0/5
- (1 job)
🚀 GoHighLevel | Web Design | Meta Ads | AI Chatbots | Launch Strategies Expert Heyy! I'm Omar, an expert in GoHighLevel, web design, Meta Ads, AI chatbots,Automation, and product launches. Why Choose Me? ✅ GoHighLevel Proficiency: I specialize in creating and optimizing sales funnels, automating workflows, and integrating powerful marketing tools to enhance your lead generation and customer management. Whether it's designing membership sites, setting up CRM pipelines, or managing email and SMS campaigns, I ensure everything runs smoothly and efficiently. ✅ Web Design Expertise: With a focus on user experience and conversion, I design websites that not only look great but also drive action. From landing pages to fully integrated e-commerce sites, I deliver web solutions that align with your business goals. ✅ Meta Ads Mastery: I craft targeted Meta Ads campaigns that reach your ideal audience, increase engagement, and maximize your ROI. My approach is data-driven and focused on delivering tangible results. What I Offer: 🔍 Custom Web Solutions: Tailored web designs that capture attention and drive conversions, optimized for performance and usability. 📊 GoHighLevel Automation: Complete setup and optimization of GoHighLevel, including sales funnels, CRM, and marketing automation to keep your business running smoothly. 🤖 AI Chatbot Creation: Development of AI-powered chatbots for platforms like WhatsApp and Instagram, designed to enhance customer service, streamline inquiries, and follow up with leads. 🚀 Launch Strategies: Expertise in executing successful product launches, focusing on organic strategies and sales funnel optimization to ensure maximum impact and revenue. 💡 Meta Ads Campaigns: Strategic ad campaigns on Meta platforms designed to boost visibility, attract high-quality leads, and convert them into loyal customers. Let’s Elevate Your Business!Virtual Assistant
Website BuilderVirtual AssistanceGraphic DesignFacebook Ads ManagerMarketing PlanProduct LaunchEmail Campaign SetupEmail MarketingSales Funnel BuilderCRM AutomationMarketing AutomationAI ChatbotMarketing StrategyWeb DesignHighLevel - $8 hourly
- 5.0/5
- (3 jobs)
Hey there! 👋 I'm a super organized leader who loves making things work better. 🚀 I'm really good at fixing things to boost overall performance. I can handle lots of stuff at the same time, and I'm great at managing my time. I make sure to get things done on time and deliver awesome results. 💪 I'm also good at talking and writing in a way that's easy to understand for everyone on the team, clients, and other important folks. If you choose me as your virtual assistant, you're getting someone who's always on the ball and ready to help with whatever your business needs. 🌐 I've got a solid background in the BPO industry, and I love finding ways to make things run smoother. I'm sure I can bring some real results to take your business to the next level. Excited to make your business more efficient and productive? Let's team up and see how my skills, including over 7 years of experience as a billing agent, quality analyst, team supervisor, and trainer, can make a real difference for your business. 🌟Virtual Assistant
Spanish to English TranslationEnglish to Spanish TranslationZendeskBPO Call CenterData EntryVirtual AssistanceOnline Chat SupportData AnalysisMicrosoft ExcelPresentation DesignClient ManagementCommunication SkillsLeadership SkillsCustomer ServiceTraining & Development - $22 hourly
- 5.0/5
- (2 jobs)
I’m a business administrator experienced in building truth it financial solutions to individuals and for small and medium-sized businesses. Whether you’re trying to win work or list your services, I can help!Virtual Assistant
Virtual AssistanceIntegrated Financial Systems OdinBusinessAdministrateFinancial Planning - $6 hourly
- 5.0/5
- (1 job)
I'm a dedicated professional with a passion for facilitating seamless communication. My expertise lies in providing efficient customer support, drawing on my experience as a Virtual Assistant and Collections Adjustor in renowned companies like Scotiabank. Proficient in navigating the intricacies of diverse roles, I excel in managing tasks ranging from administrative duties to resolving financial complexities. I bring a strong commitment to excellence, meticulous attention to detail, and a versatile skill set to any work environment. Let's connect and explore how I can contribute to your team's success.Virtual Assistant
CRM SoftwareEmailWordPress e-CommerceShopifyDebt CollectionMicrosoft AccessProfessional ExperienceMultitaskingCustomer ServiceVirtual Assistance - $8 hourly
- 5.0/5
- (4 jobs)
Hello there! 👋 I am an experienced Bilingual Customer Support Specialist, Virtual Assistant, and Interpreter, bringing forth over four years of dedicated expertise. My diverse skill set includes comprehensive customer service, with a particular focus on medical and legal interpretation over the past three years. In the realm of interpretation, I have excelled in interpreting medical and billing calls, demonstrating my proficiency in over-the-phone simultaneous interpretation. This nuanced experience adds a layer of expertise to my skill set, allowing me to navigate complex conversations with accuracy and efficiency. Throughout my journey, I've adeptly handled various customer support channels, excelling in online chat support, email customer support, and proficiently managing ticketing systems. My commitment lies in providing seamless, accurate, and customer-centric solutions. Let's collaborate to elevate your customer support and ensure a smooth, efficient, and exceptional experience for your clientele! 🤝📞💬📧💼Virtual Assistant
Appointment SettingBPO Call CenterSpanishReceptionist SkillsOver-the-Phone InterpretingSimultaneous InterpretingFreshdeskOnline Chat SupportLanguage InterpretationMedical InterpretationLegal TranslationTranslationCustomer SupportEmail SupportVirtual Assistance - $6 hourly
- 5.0/5
- (1 job)
👋 Hello! With over five years of experience in the BPO industry, I've had the privilege of serving as a customer service representative for esteemed companies like Altice. During my tenure, I honed my skills in providing exceptional customer support, handling inquiries, resolving issues, and ensuring customer satisfaction. Building on this foundation, I transitioned into the field of recruitment, where I spent three years specializing in talent acquisition. In this role, I leveraged my understanding of customer service and communication skills to source and engage top talent for various positions within the organization. I collaborated closely with hiring managers, conducted screenings, and maintained talent pipelines to support the company's growth and success. My diverse background in both customer service and recruitment has equipped me with a unique blend of skills, including problem-solving, interpersonal communication, and relationship building. I am passionate about delivering results and contributing positively to the organizations I work with, drawing on my wealth of experience and dedication to excellence. I can help your business with: Administrative Support: Calendar and email management Data entry and file organization Travel arrangements and document preparation Meeting coordination and reception duties Office supply management and miscellaneous tasks Customer Service: Handling inquiries and order processing Product/service knowledge and complaint resolution Billing support and technical assistance Customer feedback management and upselling/cross-selling Maintaining customer records and providing excellent service Recruiting: Sourcing and screening candidates Candidate outreach and interview coordination Reference checks and applicant tracking Offer negotiation and onboarding assistance Talent pipeline management and recruitment analyticsVirtual Assistant
Answered TicketPhone CommunicationCustomer SatisfactionAdministrative SupportOnline Chat SupportSpanishHuman ResourcesHR & Business ServicesHuman Resource ManagementReceptionist SkillsVirtual AssistanceEmail SupportCustomer ServiceCustomer SupportCandidate Sourcing - $10 hourly
- 5.0/5
- (2 jobs)
Welcome to my profile! I'm Micelania, a 22-year-old marketing student excited to embark on my journey as a virtual assistant. As your virtual assistant, I'm ready to help you virtually, whether it's for your business, academic or personal needs. Here's what makes me an exceptional virtual assistant: - Strong organizational and time management skills. - Excellent written and verbal communication skills. - Attention to detail and accuracy in tasks. - Ability to prioritize and handle multiple tasks simultaneously. - Knowledge of virtual meeting platforms (e.g. Zoom, Microsoft Teams). - Adaptability and flexibility in a remote work environment. I can: ✅ Conduct Research ✅ Manage your emails ✅ Maintain your calendar ✅ Book Travel ✅ Assist with marketing ✅ Help with personal tasks ✅Prepare documents and reports I am skilled in customer service, reliable in managing emails and social media accounts. In addition, I am deeply familiar with MS Office (Word, Excel, PowerPoint), Google Apps (Gmail, Drive, Docs). I am also a person open to learning and being trained if needed for the tasks I will handle. I'm a resourceful person and what I don't know, I'll Google or YouTube (and sometimes even learn something new)! So if you need help with anything and would love someone to take the burden for you, just let me know!Virtual Assistant
Data EntrySocial Media Account IntegrationWeb BrowserMicrosoft WordFacebookInstagramCapCutMicrosoft ExcelCanvaCustomer ServiceEmail SupportVirtual Assistance - $10 hourly
- 5.0/5
- (0 jobs)
Hello! I am an IT support professional passionate about technology and dedicated to providing effective solutions to technical issues. I have always been fascinated by how systems and devices work, which led me to pursue a career in the IT field.Virtual Assistant
Technical SupportEtsyShopifyWordPressVirtual AssistanceIT Support - $7 hourly
- 5.0/5
- (2 jobs)
As an International Business student nearing graduation, I bring 4 years of experience in customer service and administrative support within the automotive industry. I have excelled in assisting clients with tailored solutions, managing inquiries efficiently, and ensuring a seamless customer experience through effective communication and organizational skills. This experience has strengthened my ability to build meaningful relationships, solve problems proactively, and manage operations remotely with professionalism and attention to detail. I am dedicated to supporting your business by delivering exceptional virtual assistance and customer-focused solutions that drive satisfaction and success.Virtual Assistant
Market ResearchResolves ConflictPrice & Quote NegotiationLeadership SkillsProfessional DevelopmentProblem SolvingTeam ManagementVirtual AssistanceLogistics ManagementSales DevelopmentDocument ControlSales CallSales & MarketingCustomer Service Want to browse more freelancers?
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