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Hire the best Virtual Assistants in Santo Domingo, DO

Check out Virtual Assistants in Santo Domingo, DO with the skills you need for your next job.
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  • $15 hourly
    • 4.9/5
    • (50 jobs)
    Passionate and hardworker. Detailed oriented and organized writer. Free of plagarism and proofread work delivered in every experience. Cinematography graduate and certifications in Content and creative writing. Experience writing short stories and scripts in the romantic genre and LGBTQ+ topics. Also experience in writing articles and buying guides in different niches with SEO content. Looking for someone eager to work and passionate about writing, I'm your guy.
    Featured Skill Virtual Assistant
    Book Writing
    Data Entry
    Ghostwriting
    Community Management
    Content Writing
    Fact-Checking
    Virtual Assistance
    Ebook
    Novel
    Fiction
    Short Story
    Short Story Writing
    Young Adult
    Creative Writing
  • $12 hourly
    • 5.0/5
    • (4 jobs)
    Thank you for visiting my profile! I am a responsible, disciplined, and fast learner with a strong background in customer service, administrative support, and bookkeeping. I am bilingual (English/Spanish) and bring exceptional attention to detail, adaptability, and a problem-solving mindset to every project I take on. What I Offer ✅ Customer Support Live chat, email, phone, and social media support. Resolving customer issues efficiently while ensuring satisfaction. Experience working with leading companies such as Verizon, Macy’s, and Altice. ✅ Administrative Assistance Data entry and internet research. G-Suite (Google Docs, Google Sheets) and Microsoft Office (Word, Excel, Outlook). Collecting and organizing emails and contact information. Maintaining accurate documentation and streamlining workflows. ✅ Translation Services Professional English/Spanish - Spanish/English translations. Emails, messages, agreements, contracts, technical manuals, and medical diagnoses. Proofreading and ensuring the highest level of linguistic accuracy. ✅ Bookkeeping & Accounting Accounts payable and receivable management (invoicing, payments, and reconciliation). Bank and account reconciliation, ensuring financial accuracy. Preparation of financial statements (monthly, quarterly, annual). Expense tracking and reporting with meticulous attention to detail. Contract management: reviewing, processing, and maintaining compliance records. Proficiency in QuickBooks, Gusto, and Microsoft Excel, with a willingness to expand my knowledge. Generating custom financial reports to support informed decision-making. Why Choose Me? I pride myself on delivering exceptional results by combining my technical skills, organizational abilities, and customer-first approach. My experience spans various industries, allowing me to adapt to different workflows and company cultures. Whether you need help with day-to-day operations, financial management, or translation services, I am committed to exceeding your expectations. Let’s Work Together! If you’re looking for a reliable professional who can contribute to your project or business with efficiency and dedication, feel free to reach out. I look forward to helping you achieve your goals!
    Featured Skill Virtual Assistant
    Email Support
    Email Communication
    Data Entry
    Virtual Assistance
    Accounts Payable
    Accounting
    Microsoft Office
    Bookkeeping
    BPO Call Center
    Ticketing System
    Customer Service
    Gorgias
    Zendesk
    Customer Support
    Microsoft Excel
  • $17 hourly
    • 4.7/5
    • (12 jobs)
    Hi there! I'm a creative and energetic Virtual Assistant with a knack for detail and a passion for helping others. I love going the extra mile to make sure everything runs smoothly. My goal is to help busy professionals and entrepreneurs like you streamline their lives and businesses. Focusing on efficiency, organization, and client satisfaction, I provide top-notch virtual support to help you achieve your goals. Here are some of my areas of expertise: ✅ Admin Support - 📅 Agenda Management - 📧 Meetings creation and follow-up - ✉️ Email Management - 🛒 Online Shopping - 🗓️ Handle scheduling and delegate daily tasks - ✈️ Event Planning: Book Appointments, Flights, Hotels, and Car rentals - 📑 Prepare Meeting Materials - 🎨 Prepare Slideshows (Canva) - 📞 Serve as a point of contact for other team members - 🗂️ Data Entry ✅ Customer Service - 💬 Customer Support (Email, chat, phone) - 📦 Order fulfillment - 🌐 Social Media moderation, messages, and comments - 📝 Admin tasks ✅ Platforms I'm knowledgeable in: - 🛍️ Shopify, Etsy, Oberlo, Wix - 🛠️ Zendesk, Reamaze, Gorgias - 📋 Asana, Trello, Airtable - 🎨 Canva (Basic) - 🌐 WordPress (Basic) - 💻 Microsoft Office - 📅 Google Workspace I bring enthusiasm and innovative solutions to every task, and I love connecting with new people and building long-lasting relationships. Let's work together to make your life easier and your business shine! 💖 Let's work together! ✨
    Featured Skill Virtual Assistant
    Team Management
    Customer Support
    Trello
    Project Management
    Executive Support
    Administrative Support
    Personal Administration
    Virtual Assistance
    Meeting Agendas
    Google Calendar
    Dropshipping
    Customer Service
    Email Support
    Online Chat Support
    Zendesk
  • $20 hourly
    • 4.7/5
    • (7 jobs)
    Hello! Are you looking for a versatile professional who can seamlessly support your business needs? With a strong background as a general medical provider, graduating with magna cum laude honors, and extensive experience in customer service and virtual assistance, I bring a unique blend of empathy, attention to detail, and organizational expertise to every task. Here’s how I can help: ☀️ Administrative tasks and operational support ☀️ Creating engaging advertising materials with Canva ☀️ Managing social media interactions (messages, comments, moderation) ☀️ Handling tracking, returns, and refunds efficiently ☀️ Providing top-notch customer support via email, chat, or phone Tools I’ve mastered to enhance productivity and efficiency: ☀️ Zendesk, Salesforce, and Kustomer ☀️ Oracle Crowdtwist ☀️ Canva ☀️ Microsoft Office Suite ☀️ Trainerize My medical background has equipped me with exceptional problem-solving skills, the ability to communicate effectively, and a strong commitment to client satisfaction. Whether you need assistance with customer inquiries or operational challenges, I’m here to provide reliable, professional support tailored to your needs. Let’s work together to help your business thrive!
    Featured Skill Virtual Assistant
    Virtual Assistance
    Customer Engagement
    Customer Acquisition
    Community Moderation
    Slack
    Customer Service
    In-App Support
    Customer Satisfaction
    Zendesk
  • $12 hourly
    • 5.0/5
    • (20 jobs)
    🏆Top Rated 🔝 🏆Job Success Score 💯✅ Nice to meet you! 😊 I’ll make your work easier while ensuring that you have a seamless work experience ⭐️👩🏻‍💻 I have experience working for high-profile US companies in the healthcare field, including Florida Blue, Healthfirst; complying with HIPAA guidelines and as well as a Quality Assurance Analyst auditing calls and making sure processes were followed. Every project/task is carried out with diligence, efficiency and delivered before the expiration of deadlines. I also have experience working in Logistics as an Export Analyst, communicating directly to clients, updating them about information of their orders and getting in contact with shipping lines. ✔️Customer Support: 📞 Chat, Email and Phone ✔️Administrative Tasks: 🗂 G-Suite (Docs, Meet, Calendar, Sheets) File Organization Presentation Design (Canva, Google Presentation, Power Point..) Website Design (WIX) Calendar Management: 📆 Scheduling meetings/appointments Fill out export documents (BL, Packing List, Invoice., etc.) ✔️Data Entry and Research: 🤓 PDF/Word Conversion Data Entry Translation from English to Spanish - Spanish to English Research Lead Generation My goal is to satisfy you (my client), by providing excellent services with noticeable results. Looking forward to working with you. Regards, Keisha :) ✨
    Featured Skill Virtual Assistant
    Logistics Management
    Logistics Coordination
    Supply Chain & Logistics
    Email Communication
    Transaction Data Entry
    Administrative Support
    Presentations
    Canva
    Email Support
    Wix
    Customer Service
    Virtual Assistance
    Accuracy Verification
    Data Entry
    Microsoft Office
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    Dear Client, Thank you for taking the time to view my profile! As a seasoned freelancer with over 4 years of diverse experience, I bring a strong sense of responsibility, discipline, and quick adaptability to any project. My background includes working within the call center industry for reputable companies such as Fanatics and Hot Topic, where I consistently achieved 100% customer satisfaction ratings. I am a responsible, honest, and enthusiastic individual who is eager to apply my knowledge and skills to foster personal and professional growth. I am committed to collaborating effectively to achieve the company's objectives and contribute positively to its success. How I can help you: - Customer Support✅ - IT Technical Support✅ - Data Entry✅ - Virtual Assistant✅ - E-commerce Order Fulfillment✅ I look forward to potentially collaborating with you!
    Featured Skill Virtual Assistant
    Microsoft Office
    Project Management
    Social Media Replies
    CRM Software
    Problem Solving
    Phone Support
    Online Chat Support
    Email Support
    Order Fulfillment
    Virtual Assistance
    Data Entry
    Technical Support
    IT Support
    Customer Service
    Customer Support
  • $5 hourly
    • 4.9/5
    • (3 jobs)
    Thank you for checking my profile. Here is a quick overview of my skills and strengths. I am well organized, efficient, self motivated and eager to learn. The key to my success has been mainly my ability to be a quick learner and easily motivated on tasks handed to reach a higher personal and professional level by seeking additional responsibilities. I have been playing a role in the call center industry for over 6 years as a sales representative and later analyst for sales inbound calls as well for high profile companies such as Comcast, DirecTV, amongst others. ✅Leadership, training and management -Quality assurance - Product Training -Coaching ✅Sales and customer support experience through phone and email -Order fulfillment ✅Admin. Work -Data entry -G-Suite -Microsoft Office (Word, Excel, Outlook, CSV files)
    Featured Skill Virtual Assistant
    Bilingual Education
    Sales Presentation
    Coaching Session
    Virtual Assistance
    Customer Support
    Office 365
    BPO Call Center
    Typing
    Leadership Skills
    Sales
    Customer Service
    Quality Assurance
    Sales Optimization
    Sales Analytics
    Zendesk
    Order Processing
    Spanish
    English
  • $15 hourly
    • 5.0/5
    • (49 jobs)
    𝐖𝐇𝐘 𝐘𝐎𝐔 𝐒𝐇𝐎𝐔𝐋𝐃 𝐇𝐈𝐑𝐄 𝐌𝐄 You need professionally designed documents that are visually appealing and easily editable, or an engaging and on-brand presentation that effectively communicates your message and leaves a lasting impression on your audience. With an extensive experience in document formatting and presentation design, I help businesses and professionals transform raw content into polished, impactful materials. 𝐖𝐇𝐀𝐓 𝐈 𝐎𝐅𝐅𝐄𝐑 📑 Professionally formatted documents designed for clarity and impact: think reports, white papers, capability statements, proposals, contracts, and resumes. 🔗 Linked tables of contents for seamless navigation and enhanced usability. 🖋️ Engaging layouts with effective use of headers, footers, typography, and relevant, high quality images. 📊 Enhanced readability through optimized tables, charts, and infographics. 🖌️ Custom Word templates tailored to your brand. 📑 ATS friendly resumes to effectively communicate your value to employers 📽️ Branded presentations designed to effectively communicate your message with professionalism and visual appeal. 𝐖𝐇𝐘 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 𝐌𝐄 My designs will save you time and ensure your documents and presentations make a lasting impression. Whether you need a corporate report, an educational handbook, or a stylish template, I’ll deliver high-quality results with attention to detail. I'm proactive and willing to learn new things to help my clients. I can work independently with minimal supervision. 𝐌𝐘 𝐒𝐊𝐈𝐋𝐋𝐒 🖋️ Microsoft Word formatting: Crafting professional, polished documents with seamless layouts. 📚 Linked tables of contents: Interactive and easy-to-navigate document structures. 📊 Table & chart design: Visually appealing and data-driven designs for clarity. 📖 Document layout: Clean, reader-friendly layouts for professional reports. 📽️ Clean, modern presentations to effectively communicate your message. 🎨 Infographic Integration: Enhancing documents and presentations with impactful visuals and infographics. Need a professional Word document that stands out? Need a stunning, engaging presentation? Let’s collaborate to create a polished and visually appealing project. I look forward to hearing from you! Best, Tammy
    Featured Skill Virtual Assistant
    Microsoft PowerPoint
    Text Formatting
    Report
    Document Format
    ChatGPT
    Google Workspace
    Data Visualization
    Table Formatting
    Table of Contents
    Document Formatting
    Canva
    Microsoft Word
    Microsoft Office
    Virtual Assistance
  • $40 hourly
    • 4.0/5
    • (12 jobs)
    Hi there! I’m a digital marketing specialist with 8+ years of experience driving brand growth, managing complex projects, and providing executive support. I’m certified in Google Ads, Facebook Ads, and community management, helping businesses create meaningful connections and measurable results. As founder of Cygnus Collective, I can offer my direct expertise or draw on a talented team to provide full-scale marketing solutions. Whether you need a one-time project or a comprehensive strategy, I’m here to help! What I Bring to the Table Project Management & Organization: Keeping workflows smooth, teams aligned, and deadlines met without missing a beat. Strategic Marketing & Ads: Developing data-driven strategies that maximize ROI across Google, Facebook, and more. Social Media & Community Building: Growing dedicated followings through engaging content, consistent interaction, and long-term brand advocacy. Graphic Design & Video Editing: Creating polished visuals and standout videos that capture your brand’s essence. I’m passionate about delivering real results and building strong partnerships with clients who value clear communication and efficiency. If you’re ready to take your brand to the next level, let’s connect! Ready to get started? Send me a message, and let’s discuss how I can support your success. ✨ Building brands, one campaign at a time. ✨
    Featured Skill Virtual Assistant
    Market Research
    Research Documentation
    Communication Skills
    Facebook Ads Manager
    Google Ad Manager
    Social Media Marketing
    Sales & Marketing
    Communications
    Office Administration
    Human Resources
    Customer Service
    Executive Support
    Virtual Assistance
    Project Management
    Administrative Support
  • $17 hourly
    • 4.7/5
    • (6 jobs)
    ✨Do you need a responsible, proactive and capable person to assist you in your administrative activities 👩🏽‍💼? You are in the ideal place,🙂 I'm Branmy Grullon, you can call me Nakia, I'm an experienced Administrative 💻 for more than 3 years. ✨ I can help you with your daily administrative task 📅, such as schedule appointments, cold calling📲, email managing, bookeeping, reserching〽️ 🌟My skills🌟 - Notion experecience. -GoHilevel - Email & Calendar Management📅 - CRM (Customer Relationship Management) - Bookeeping 💰 - Accounting experience - Handling calls and management duties - Microsoft Office💻 - Google workspace - Document Management - Asana - Sales Support - Spanish (Native) - English (Fluent speaking and writing) - Writing Skills I'm capable of -Writing and preparing documents, contracts, proposals, and quotes -Working with suppliers and vendors -Handling calls and management duties -Invoicing -Report Preparation -Budgeting As a VA I have the Ability to work independently and manage multiple tasks simultaneously. I'm a count with communication skills, both written and verbal and I offer you Proactivist, cause I'm able to anticipate needs and take action.
    Featured Skill Virtual Assistant
    Facebook
    Instagram
    Google
    Canva
    Zapier
    Notion
    Trello
    Administrative Support
    Customer Support
    Email Support
    Data Entry
    Communications
    Sales Call
    Calendar Management
    Virtual Assistance
  • $13 hourly
    • 4.7/5
    • (2 jobs)
    If you are looking for a Virtual Assistant in the E-commerce field, who can absorb the information of your company very fast and attend to your administrative work properly, you're in the right place! My name is Gabriel Sanchez, a knowledgeable Virtual Assistant, who can take care of administrative assistance along with the attentive customer support that your clients deserve. A fully equipped professional with the skillset necessary to deliver the best service. The most important thing I consider I have is the willingness to learn and the proactiveness in improving the experience in my workspace. ✅ Soft Skills: -Tech Savvy - English and Spanish Native -Fast learner -Empathetic -Proactive ✅ Administrative Work - Internet Research - Collecting Emails and Contact Information - Slack - Data Entry - G-Suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/CSV files, Outlook, etc.) ✅ Customer Support for E-Commerce - Email (Gmail) - Chat (Live Chat) - Social Media Management & Comment Moderation
    Featured Skill Virtual Assistant
    Airtable
    Gorgias
    Slack
    Virtual Assistance
    Microsoft Office
    Google
    Excel Macros
    Customer Service
    Data Entry
    Microsoft Excel
  • $8 hourly
    • 5.0/5
    • (8 jobs)
    I am a social communication professional, with experience in customer service, recruitment process, management of company special programs, I can help you in assistance with different tasks that you required. -I am experienced with back office work, such as emails and docummentation, I a also experienced with customer service such as inbound and outbound calls, chat and tickets, dealing with people, giving ideas, making interactions, creative process and activities.
    Featured Skill Virtual Assistant
    Customer Satisfaction
    BPO Call Center
    Gorgias
    Phone Communication
    Ticketing System
    Administrative Support
    Virtual Assistance
    Email Communication
    Forum Moderation
    Social Customer Service
    Customer Service
    Spanish
    Email Support
    Zendesk
    Online Chat Support
  • $25 hourly
    • 4.7/5
    • (3 jobs)
    I began my professional career as a Customer Service Representative with Sprint Postpaid, where I gained experience in Level 1 Technical Support, Billing, Sales, and Ticketing. After a year, I transitioned to Verizon Prepaid, where I continued providing similar services while developing a keen interest in exploring new interfaces and staying up to date with software advancements. My experiences have allowed me to hone a unique blend of skills, bridging customer service and engineering. These roles, combined with over eight years of teaching English, have also enhanced my communication abilities and helped me achieve fluency to the level of a native speaker. Additionally, I hold a degree in Industrial Engineering, which has equipped me with strong problem-solving and analytical skills. During my internship as a Supply Chain Project Analyst, I worked with an ERP system migration, where I played a key role in transferring data and optimizing workflows. I was also responsible for determining product times and routes, as well as training non-English-speaking employees on FDA and ISO compliance. Building on this diverse foundation, I have developed expertise in CRM automation, the creation of Standard Operating Procedures (SOPs), and program implementation. I have successfully streamlined customer interaction processes and improved operational efficiency by designing and implementing automated systems that enhance user experience and optimize workflows. My experience in program management and systems integration further supports my ability to drive continuous improvement in dynamic environments.
    Featured Skill Virtual Assistant
    Client Interview
    Client Management
    Supply Chain & Logistics
    Project Analysis
    Customer Service
    Virtual Assistance
    Teaching Spanish
    Teaching English
    Information Analysis
    Management Skills
    Data Analysis
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    Are you looking for a bilingual Virtual Assistant specializing in administrative tasks and customer support? You’re in the right place! I am a dedicated and proactive professional with strong problem-solving and listening skills. With over six years of experience as a customer service agent for international companies, I have developed key qualities such as patience, proactivity, and commitment—pillars that define my approach in this dynamic industry. My fluency in English and Spanish allows me to communicate effectively and assist a diverse range of clients. How can I support your business? ✅ Email Management 💬 Chat Support ☎️ Inbound & Outbound Calls 📞 Cold Calling 📆 Appointment Scheduling 🗳️ Data Entry 🖥️ Web Research 📂 File Conversion (Word to PDF, Excel to PDF, and more) ✅ Microsoft Office & Google Suite (Word, PowerPoint, Excel, Google Docs, Slides)
    Featured Skill Virtual Assistant
    Google Workspace
    Microsoft Excel
    Google Docs
    PDF Conversion
    Online Research
    Calendar Management
    Email Support
    Data Entry
    Appointment Setting
    Appointment Scheduling
    Online Chat Support
    Phone Communication
    Customer Service
    Customer Support
    Virtual Assistance
  • $10 hourly
    • 5.0/5
    • (24 jobs)
    Let’s be real… most appointment setters just copy and paste messages and hope for the best. That is not me. I take a personal, strategic approach to appointment setting B2B, making sure every conversation feels natural, every lead is properly nurtured, and every call booked has real potential. And my portfolio is proof of that. 🚀 Why Work With Me? ✔️ I do not just set appointments. I build relationships. My approach to B2B appointment setting is all about engaging conversations that get responses. ✔️ Follow ups that work. I know how to keep leads warm without being pushy, increasing your show up rates. ✔️ I stay ahead. No need to chase me for updates. I manage your calendar, follow up with leads, and keep your pipeline full. ✔️ Organization is key. From CRM updates to inbox management, I handle the details so you can focus on closing deals. 🔹 Key Experience As an experienced appointment setter, I have worked with businesses across multiple industries, helping them implement B2B appointment setting strategies that consistently bring in qualified leads. My expertise includes: ✅ Running Instagram outbound campaigns for niches like construction, med spas, fitness influencers, and realtors, getting real conversations started and booking calls. ✅ Helping startups launch their products or raise capital through LinkedIn outreach, leveraging appointment setting B2B techniques to connect with the right investors and clients. ✅ Three years of cold calling and inside sales experience in industries like construction, HVAC, and real estate, mastering the art of B2B appointment setting through phone outreach. ✅ Booking hundreds of high quality appointments through email, calls, and social media outreach on Instagram, Facebook, LinkedIn and other platforms. ✅ Managing CRMs like HubSpot and GoHighLevel to track, nurture, and convert leads into booked appointments. ✅ Developing follow up strategies that increase show up rates and maximize the return on investment of B2B appointment setting efforts. 🎯 Expected Results When you work with me, you can expect: ✔️ More booked calls with the right prospects, not just random names on a calendar. ✔️ Higher show up rates through strategic appointment setting B2B follow ups. ✔️ A fully optimized B2B appointment setting system that saves you time and effort. ✔️ An organized CRM with properly categorized and nurtured leads. ✔️ More opportunities to close deals while I handle the scheduling. 🔥 What Makes Me Different? Most appointment setters send the same generic messages over and over. I do not. My approach is personalized, strategic, and designed to start real conversations that lead to real appointments. I focus on: ✅ Crafting messages that sound human, not robotic, an essential skill for effective B2B appointment setting. ✅ Building trust with leads instead of just pushing for a quick booking. ✅ Keeping your pipeline full without annoying potential clients. ⭐ Social Proof - Virtual Assistant for Lead Qualification and Appointment Scheduling "Angel demonstrated exceptional skill and dedication in calling and nurturing warm leads for our business. His approach was not only professional but also personalized, which significantly increased our engagement rates. Angel consistently went above and beyond to ensure that potential clients felt understood and valued. I highly recommend Angel for his outstanding telemarketing and client management skills." - Sales Rep Required For B2B Appointment Setting With Room To Grow "Great experience. Will be working with Angel again in the future. He is very dedicated in his work and shows a lot of commitment for completing the project successfully." 📩 If you are looking for an experienced appointment setter who can help you: 🔹 Fill your pipeline with qualified leads 🔹 Increase your booked appointments and show up rates 🔹 Implement a B2B appointment setting system that delivers results ➡️ Drop me a message. I would love to hop on a call and see how I can help with your B2B appointment setting needs. ✅ If you see this, I currently have availability.
    Featured Skill Virtual Assistant
    Outreach Strategy
    CRM Automation
    Virtual Assistance
    Lead Generation
    Appointment Scheduling
    Sales
    Appointment Setting
  • $7 hourly
    • 5.0/5
    • (4 jobs)
    Hello there! 👋 I am an experienced Bilingual Customer Support Specialist with a rich background encompassing over 4 years of dedicated expertise. Throughout my career, I've excelled in customer service, online chat support, and email customer support. My proficiency extends to handling back-office operations, where I've navigated intricate banking processes with precision. In addition to my technical skills, I have a proven track record of promptly resolving issues, ensuring a seamless and positive experience for customers. Proficient in both English and Spanish, I bring linguistic fluency to enhance communication and understanding, contributing to a more inclusive and effective customer support environment. Let's collaborate to leverage my skills and expertise for the benefit of your team and customers. Together, we can elevate your customer support initiatives to new heights! 🌟📞💬📧💼🚀
    Featured Skill Virtual Assistant
    Data Entry
    Cold Calling
    Canva
    Microsoft Excel
    Appointment Scheduling
    Appointment Setting
    Sales Call
    Virtual Assistance
    Ticketing System
    Phone Support
    Email Communication
    Online Chat Support
    BPO Call Center
    Email Support
    Customer Support
  • $25 hourly
    • 5.0/5
    • (4 jobs)
    I'm an advertising specialist who does what 99% of media buyers and agencies won’t do. My approach is heavily focused on creative testing. In today’s advertising platforms, creative testing is what gets the results. Most media buyers and ad agencies are still living in 2018 where the audience targeting and the technical side of each platform were the most important things. Today, it’s all about knowing how to do creative testing in both quantity and quality. My approach to all aspects of media buying is heavily data-driven and results-oriented. I'm a proponent of letting the market speak and making decisions based on the data it provides rather than making assumptions.
    Featured Skill Virtual Assistant
    SEM Optimization
    Shopify
    Etsy
    Facebook Ads Manager
    Google Ads
    Social Media Advertising
    SEO Audit
    CRM Development
    Marketing
    Appointment Scheduling
    Customer Support
    Translation
    Technical Support
    Customer Service
    Virtual Assistance
  • $17 hourly
    • 5.0/5
    • (3 jobs)
    As a Dominican lawyer with a master's degree in Human Resources and over five years of experience, I specialize in delivering comprehensive legal and HR solutions that drive organizational success. I have a passion for HR and really believe the people behind a company are its driving force. My expertise bridges the gap between law and human resources, allowing me to provide strategic guidance in recruitment, compensation, employee benefits, training, and immigration services. I have a strong track record in managing end-to-end recruitment processes, from sourcing and screening to interviewing and onboarding, ensuring organizations secure the right talent. Additionally, I design and implement competitive compensation and benefits programs that align with business objectives, foster employee satisfaction, and enhance retention. My experience also includes developing and delivering employee training programs tailored to improve skills, boost engagement, and ensure compliance with labor regulations. I am passionate about empowering employees and organizations through effective learning and development strategies that promote growth and operational excellence. Fluent in English and Spanish, I am committed to helping businesses navigate complex HR and legal landscapes while fostering inclusive and compliant workplaces. My ultimate goal is to contribute to making the company I work for the best place to work in the country— and why not, even the world—by building a thriving, people-centered culture where employees feel valued, motivated, and empowered to achieve their full potential.
    Featured Skill Virtual Assistant
    Data Entry
    Human Resource Information System
    Employee Relations
    Training & Development
    Immigration Law
    Compensation & Benefits
    Administrative Support
    Employee Onboarding
    Email Communication
    Recruiting
    Human Resources
    Scheduling
    Translation
    Customer Service
    Virtual Assistance
  • $8 hourly
    • 4.9/5
    • (6 jobs)
    Hi there, thank you for coming I am a professional customers service representative with +5 years of experience in administrative task and customer services. How can I help your business? ✅Customer Services. - Live chat - Email support - Phone support - Appointment scheduling - Order fulfillment ✅Admin Work - Microsoft Office (Word, Excel, Outlook.) - Internet research
    Featured Skill Virtual Assistant
    Answered Ticket
    Intercom
    Ticketing System
    Phone Communication
    Data Entry
    Customer Satisfaction
    Virtual Assistance
    BPO Call Center
    Communication Etiquette
    Product Knowledge
    Spanish
    Online Chat Support
    English
    Phone Support
    Email Support
  • $20 hourly
    • 3.6/5
    • (10 jobs)
    🚨🔊For those seeking an experienced Project Manager, Executive Assistant, and E-commerce professional to enhance their business, this profile could be a great match. With over 3 years of project management experience and 1.5 years as an executive assistant, I've worked across various industries such as marketing, e-commerce, events, video production, and social media marketing. I have successfully managed projects for clients like The DIVE Studios, GiuliaChilin, and Slo.is, where I've not only led dynamic projects but also crafted and executed effective social media strategies that boosted online presence and engagement. 🔬Experience and Skills 🔎As a Project Manager: 📈 Strategic Planning: Defining objectives, scopes, timelines, and budgets. 🛠️Comprehensive Resource Management: Allocating and managing human and financial resources.🔍Monitoring and Control: Continuously tracking project progress and managing risks. 🗣️Effective Communication: Keeping stakeholders informed with clear and concise reports. ✅Quality Assurance: Ensuring excellence in all project deliverables. 📱Social Media Management Assistance: Managing social media calendars, collaborating on creative content creation, and using analytics tools to assess the effectiveness of campaigns and refine future strategies. 🔄Change Management and Problem Solving: Adapting strategies as needed to overcome obstacles. 👨🏻‍💼 As an Executive Assistant: 📅Calendar and Event Management: Coordinating appointments, meetings, and travel arrangements. 📧Communication Handling: Filtering and managing emails and phone calls. 📝Documentation and Preparation: Drafting and editing documents and presentations. 💼Meeting and Project Support: Assisting in the planning and execution of strategic initiatives. 👥Supervision and Leadership: Overseeing administrative staff and managing teams. 📊Social Media Management Assistance: Supporting social media planning, content creation, and scheduling to maintain a consistent online presence. 🏅We Might Be a Good Match If: 📲You're overwhelmed with managing your social media presence and need someone who can handle it with expertise. 🎯You find it challenging to balance multiple projects and want a dedicated professional to streamline processes. 🚀You prefer working with someone proactive who can identify and solve problems before they arise. 📬You value clear and timely communication and want to stay updated on all aspects of your projects. 🎩You appreciate a versatile professional who can wear multiple hats and adapt to various roles. 💻Platforms I Dominate: 👨🏽‍💻Management: Notion, Asana, Trello, Jira, Hubspot, Airtable, Monday.com, Metricool 🖌️Design and Edit: Canva, Capcut, Descript, Adobe Premier, Photoshop, Illustrator. 📈Advertising: Meta Ads Manager, Google Ads, LinkedIn Ads. 📧Email Marketing: Mailchimp, Klaviyo, Beehiv. 📝SEO: Rankmath, SEMrush, Moz, AnswerThePublic 👩🏽‍💻E-commerce Platforms: Shopify, WooCommerce, Wix, Google Site. 📞Communication: Slack, Todoist, Discord, G-Meet, Teams. Before proceeding with a contract, I prefer to have a meeting frist to discuss how I can add value to your business. If my services align with what you're looking for, let's jump on a call and explore how we can collaborate! I'm up for connecting when you're ready Regards, Andres
    Featured Skill Virtual Assistant
    Email Management
    Google Workspace
    Microsoft Office
    Gorgias
    Notion
    Slack
    Copywriting
    Community Moderation
    Customer Satisfaction
    Virtual Assistance
    Quality Assurance
    Administrative Support
    Project Management
    Zendesk
    Team Management
  • $16 hourly
    • 4.5/5
    • (3 jobs)
    I am a senior year student of international business and administration, focused on pursuing a master's degree in health administration and gaining all the experience that my job opportunities can provide me and so that I can contribute. Knowledge of HIPAA and patient confidentiality, certifications in Introduction to Health Care from Stanford University and Certification in Health and Economics from the University of Pennsylvania. Objective: Dedicated Healthcare Administrative Assistant with 2 years of experience in managing administrative tasks, patient relations, and record-keeping in healthcare settings. Adept at coordinating schedules, ensuring accuracy in medical documentation, and delivering exceptional patient care. Seeking to contribute my skills and accomplishments to a dynamic healthcare team. Skills: - Appointment Scheduling - Medical Terminology - Billing and Insurance - Organizational Skills - Attention to Detail - Communication - Multitasking - Technology Proficiency - Problem Solving -Eclinical works sofware
    Featured Skill Virtual Assistant
    Accounts Payable
    Medical Billing
    Medical Billing & Coding
    Payment Processing
    Payroll Accounting
    Personal Administration
    Medical Interpretation
    Microsoft Excel
    Appointment Scheduling
    Problem Solving
    Medical Terminology
    Healthcare Software
    Virtual Assistance
  • $7 hourly
    • 4.2/5
    • (9 jobs)
    Looking for an experienced and adaptable customer support and virtual assistant? You are on the right profile! I'm a Top Rated Customer Support Specialist and Virtual Assistant with over 4 years of experience. Here is a quick overview of my skills and strengths, I'm well organized, efficient and self-motivated. The key to my success has been to learn quickly and then reach a higher personal and professional level by seeking additional responsibilities, I have been playing a role in the call center industry as a CSR, SME and Team Leader for high profile US companies such as The New York Times and Altice USA. How can I help you: 🚀 Leadership, Training, and Management📝 • Quality Assurance • Product Training and Coaching • Process Docs Creation • Team Management 📧Customer support via email, social media, phone and live chat☎️ • Tech and Ecommerce Support • Order fulfillment • Processing Returns/Exchanges/Refunds in Shopify • Salesforce, Amazon Connect, ZenDesk, Re:Amaze, Live Person, Call Rail experience. • Calls and interviews • Content Moderation • Online Review Management ✍️Admin Work👩🏽‍💻 • Data Entry + Web Research • G-suite (Google Docs, Google Sheet, etc.) • Microsoft Office (Word, Excel/CSV files, Outlook, etc.) • Payroll and Recruiting • Mail processing
    Featured Skill Virtual Assistant
    Customer Support
    Product Knowledge
    Customer Service
    Phone Support
    Zendesk
    Answered Ticket
    Virtual Assistance
    Shopify
    Online Chat Support
    Administrative Support
    Spanish
    Office 365
    CRM Software
    Email Communication
    Data Entry
  • $12 hourly
    • 5.0/5
    • (2 jobs)
    Experienced customer service pro with 4+ years in call centers, representing leading US firms like Caring Home Care, Comcast Xfinity, Goals Plastic Surgery, and Sprint Social Media department. Committed to excellence, adept at resolving issues, and building lasting customer relationships. Passionate about continuous growth and dedicated to making a positive impact in every interaction. I am ready to contribute to the success of your organization.
    Featured Skill Virtual Assistant
    BPO Call Center
    Ticketing System
    Customer Satisfaction
    Data Entry
    Product Knowledge
    Microsoft Office
    Communication Etiquette
    Phone Communication
    Virtual Assistance
    Phone Support
    English
    Online Chat Support
    Email Support
    Spanish
  • $13 hourly
    • 5.0/5
    • (4 jobs)
    Hello there! I'm Leandro Espino, a seasoned freelancer with a strong background in delivering exceptional customer service and administrative support. With over 5 years of experience, I've honed my skills to ensure efficiency and excellence in every task I undertake. Having previously worked with Walmart, I understand the importance of attention to detail and the ability to adapt to diverse tasks and environments. I am committed to delivering outstanding results and contributing to the success of your projects. Let's collaborate to achieve your goals! Feel free to reach out to discuss how I can support your endeavors. 🚀
    Featured Skill Virtual Assistant
    BPO Call Center
    Phone Communication
    Appointment Setting
    Email Communication
    Office Management
    Virtual Assistance
    Administrative Support
    ManyChat
    Data Entry
    Customer Service
    Zendesk
    Online Chat Support
    Phone Support
    Spanish
    English
  • $7 hourly
    • 3.8/5
    • (2 jobs)
    Hey there, I'm Enmanuel! clocking in 9 years of BPO expertise! 🌟 From rocking customer service to mastering appointment scheduling, sales, and healthcare assistance, I've been the go-to person. Worked my mojo at big shots like Verizon, Citizens Bank, Blue Cross Blue Shield Florida, and Aspen Dental. 🚀 My journey's a mix of adapting to challenges, delivering top-notch service, and hitting the bullseye every time. Let's team up for the next adventure and keep rocking the BPO world! 💪🌐💼
    Featured Skill Virtual Assistant
    Technical Support
    Appointment Scheduling
    Appointment Setting
    Sales Call
    Virtual Assistance
    Ticketing System
    Phone Communication
    Debt Collection
    Customer Retention
    BPO Call Center
    Customer Support
    Spanish
    Phone Support
    Online Chat Support
    Email Support
  • $40 hourly
    • 5.0/5
    • (6 jobs)
    🥇Recognized as a Top-Rated Freelancer on UpWork🥇 Hello and welcome! I'm a specialist in management and optimization of paid digital advertising campaigns, data analysis and audits in digital media, with a primary focus on SEM / PPC and Social Media Advertising. I also work with project management and management of a small to medium size team of paid media specialists. My home office is fully equipped with the standard office equipment. Working independently, being proactive, responsible, organizing and taking initiative are things that I can add to your team. I have experience in the paid media area, which is where I work most of the time. I have worked with accounts in the United States, Canada, Mexico, Dominican Republic, Jamaica, Trinidad & Tobago and Puerto Rico. These accounts have been from various industries, such as health care, gambling, furniture, mass consumption, finance, medical, construction industry, roofing, real estate, among others. I can be a great candidate for your team. I look forward to meeting with you and discussing the position more fully. Sincerely, Patricia Mena
    Featured Skill Virtual Assistant
    Google Ads
    Form Completion
    Task Coordination
    Data Entry
    Light Project Management
    Paid Media
    Instagram
    Facebook
    Virtual Assistance
    PPC Campaign Setup & Management
    Marketing Strategy
    Pinterest Ads Manager
    Sales & Marketing
  • $15 hourly
    • 5.0/5
    • (2 jobs)
    ⚖️ Full-Time Immigration Legal Assistant – U.S. Immigration Law Specialist ⚖️ Hello! , my name is Jennifer Bello I am dedicated Immigration legal assistant specialized in U.S. immigration law and experienced in managing petitions, preparing legal documents, and providing high-quality legal translations, I’m eager to offer full-time support to your firm, ensuring smooth and efficient case management. I have three years of experience on immigrations fields. Key Areas of Expertise: ✔️ Immigrant Visa Petitions: Submitting petitions for family members, spouses, fiancés, and widows before USCIS. ✔️ Expedite Requests: Drafting letters for expedite requests before USCIS, NVC, and U.S. Embassies. ✔️ Legal Translations: Translating legal documents between English and Spanish. ✔️ Tourist Visa Applications: Preparing applications for U.S., Schengen, and Canadian tourist visas. ✔️ NVC Case Management: Handling the 6-step process at the NVC from submission to approval. ✔️ Legal Documents & Appeals: Preparing documents for applicants with criminal records, waivers, and appeals to USCIS. Why me? ● Full-Time Availability: I am ready to commit to a full-time position and support your firm’s needs. ● Bilingual Advantage: Fluent in English and Spanish, offering strong communication skills and legal translations. ● Attention to Detail: Dedicated to delivering accurate, timely, and high-quality work. Immigration is all about bringing families together and for me this is not only a job but a passion. To hear people's stories and mold a case that fits all requirements to be successful. Let’s connect! I look forward to contribute to your firm’s success.
    Featured Skill Virtual Assistant
    Email Communication
    Virtual Assistance
    Immigration Law
    Legal Assistance
    Legal Writing
    Document Translation
    Immigration Document Translation
    Excel Formula
    Microsoft Excel
    Customer Service
    Outbound Call
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