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Hire the best Virtual Assistants in Port-au-Prince, HT

Check out Virtual Assistants in Port-au-Prince, HT with the skills you need for your next job.
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  • $8 hourly

    • 5.0/5
    • (5 jobs)
    Hi there! I am a versatile freelancer with expertise in administrative assistance, translation, and research. With years of experience in these fields, I am confident that I can deliver exceptional results for your project. Administrative Assistance: I can help you manage your administrative tasks efficiently and effectively. My services include managing email correspondence, scheduling appointments, organizing documents, and providing customer support. With my exceptional organizational skills and attention to detail, I will ensure that your administrative tasks are completed accurately and on time. Technologies: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Google Suite (Docs, Sheets, Slides, Gmail, Calendar) Dropbox, OneDrive, and other cloud storage platforms Asana, Trello, and other project management tools Zoom, Skype, and other video conferencing software Translation: I offer top-quality translation services in English, Haitian Creole and French. I am fluent in all three languages and can translate various types of documents, including legal documents, contracts, and marketing materials. My translations are accurate, culturally appropriate, and delivered within the agreed-upon timeframe. Technologies: CAT tools such as SDL Trados, MemoQ, and Wordfast Translation memory software Google Translate and other machine translation software Language-specific spellcheckers and dictionaries Research: I am an experienced researcher with expertise in data analysis and market research. I can help you gather and analyze data and conduct market research. With my research skills, you can be sure that the information provided is accurate and reliable. Technologies: Data analysis tools such as Excel Survey software such as SurveyMonkey and Qualtrics I am always willing to learn and adapt to new tools and technologies, so if there's a specific tool you prefer to use, just let me know!
    Featured Skill Virtual Assistant
    File Management
    Microsoft Excel
    Scheduling
    Data Entry
    Executive Support
    Virtual Assistance
    French
    Haitian Creole
    Translation
    Email Communication
  • $56 hourly

    • 0.0/5
    • (0 jobs)
    I am a professional translator and remote secretary or your virtual assistant I can help you translate, and respond to your emails manage your time so let's stay in touch....
    Featured Skill Virtual Assistant
    Quiz Writing
    Virtual Assistance
    Receptionist Skills
    Transformation Language
    Writing
    Copywriting
    Translation
    Document Translation
  • $900 hourly

    • 0.0/5
    • (0 jobs)
    Je n'ai pas vraiment un vrai tarif dans ma tête je justifie que je l'incertitude de travail pour une vie meilleure
    Featured Skill Virtual Assistant
    Virtual Assistance
    OMNIX Software Solutions OPUS
    Feasibility Study
    FATbit Technologies Campus
    In-App Advertising
    Virtual Advantage SCOUT
    MicroStation
    Coaching Software
    Biometrics
    Freelance Marketing
    Assembly Language
    ASA Development Contego
    PESTEL Analysis
    Compromise Assessment
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY Results-driven procurement and operations professional with over 10 years of experience in purchasing, inventory management, cost analysis, and supplier negotiations. Proven ability to develop and implement procurement policies, forecast costs, and optimize production timelines. Strong expertise in budgeting, price analysis, supplier relationship management, and retail operations. Adept at using ERP systems and advanced Excel for cost analysis and performance monitoring. ADDITIONAL INFORMATION * Experience working with domestic and international suppliers. * Strong understanding of procurement policies, cost structures, and gross margin analysis. * Comfortable with a remote work environment
    Featured Skill Virtual Assistant
    Project Management Support
    Project Logistics
    Accounting
    Virtual Assistance
    Purchase Orders
    Purchasing Management
    Sales & Inventory Entries
    Project Management
    Data Entry
  • $10 hourly

    • 4.7/5
    • (3 jobs)
    I'm very pleased to meet you, my name is Joe, a formal customer service rep dedicated to assist customers all over the globe! What characterizes me the most is my creativity with the awesome personality. Furthermore, I enjoy to learn news thinks, share my skills with friends and coworkers. My professional career began in 2015 as a mechanical engineer, I moved to the Dominican Republic where I started an ongoing journey for the past 6 years. 😍 Some of my achievements: ✅ Handle irate clients ✅ Be an asset for the team and provide assistance in the operations management ✅ Support inbound/outbound, chat/email ✅ Well known CRM: Shopy, Zendesk, FreshDesk, Intercom, G-Suite, Saleforce, AirCall.. ✅ QA and coaching ✅ Content Moderator ✅ Retentions process, Cancellation Request or Escalation I'm a keeper, long for the long opportunity where I can grow and learn more in the process. Please do not hesitate to reach out if you are need help with your inbox! Regards, Joe B
    Featured Skill Virtual Assistant
    Gorgias
    Shopify Templates
    Customer Service
    Translation
    Virtual Assistance
    Customer Support
    Bilingual Education
    Technical Support
    French
    Spanish
    English
    Email Support
    Online Chat Support
    Zendesk
  • $9 hourly

    • 0.0/5
    • (1 job)
    I am an English interpreter with several years of experience. At first, I was more a technical interpreter, working for the greatest telecommunications company of the Caribean. For now I am leaning more towards medical interpretation, working with Future Group part time. I can provide efficient and professional translation in English, French, and Haitian creole. I am eager to work on new project who can be challenging, so let's work.
    Featured Skill Virtual Assistant
    Haitian Creole
    English to Haitian Creole Translation
    English to French Translation
    French to English Translation
    Haitian Creole to English Translation
    Virtual Assistance
    Audio Transcription
    Medical Translation
    Typing
    French
    English
  • $14 hourly

    • 0.0/5
    • (0 jobs)
    Actuellement je suis en formation pour devenir assistante administrative, avec une bonne maîtrise de base de Microsoft Word, Excel et PowerPoint. Je vous propose mes aptitudes en bureautique et en organisation. Mes Services incluent : 1- Saisie et gestion de données 2- Création et mise en forme de documents (Word) 3- Tableaux et formules de base sur Excel 4- Création de présentations (PowerPoint) 5- Gestion d’e-mails En tant que personne rigoureuse et motivée, je suis prête à apprendre et à m’adapter à vos besoins. Contactez-moi pour discuter de votre projet !
    Featured Skill Virtual Assistant
    Virtual Assistance
    Writing Critique
  • $8 hourly

    • 0.0/5
    • (1 job)
    Welcome to my Upwork profile! Your search for an experienced and reliable virtual assistance professional is over! With over three years of experience in this dynamic field, I'm here to provide you with exceptional services that will free up your valuable time and allow you to focus on what really matters to you. My virtual assistance services include, but are not limited to: 1. Email management: I'll sort, organize and respond to your emails efficiently and professionally, allowing you to maintain smooth communication with your customers and partners. 2. Planning and coordination: I'll take care of planning your meetings, managing your schedule and coordinating your travel, ensuring that your business commitments run smoothly. 3.Information research and compilation: Whether for in-depth research projects, data collection or report preparation, I'm an expert at finding relevant information and presenting it clearly and concisely. 4. Administrative support: from data entry to the preparation of professional documents, I'm here to provide full administrative support, enabling you to maintain your company's operational efficiency. Why should you choose my services? ✅ Proven experience: With more than three years' experience in the virtual assistance field, I've acquired the skills and expertise to meet your needs efficiently and professionally. ✅ Commitment to excellence: I always strive to provide superior service to each and every one of my customers, ensuring that their expectations are not only met, but exceeded. ✅ Flexibility and reliability: As a freelancer, I understand the importance of flexibility and reliability. You can count on me to meet deadlines, follow your guidelines and adapt to your changing needs. ✅ Satisfaction guaranteed: Your satisfaction is my top priority. I am committed to working closely with you to ensure that my services fully meet your needs and exceed your expectations. Ready to delegate your administrative tasks and free up your time to focus on growing your business? Contact me today to discuss how I can help you achieve your business goals! Bienvenue sur mon profil Upwork! Votre recherche d'un professionnel de l'assistance virtuelle chevronné et fiable est terminée ! Avec plus de trois ans d'expérience dans ce domaine dynamique, je suis ici pour vous offrir des services exceptionnels qui libéreront votre temps précieux et vous permettront de vous concentrer sur ce qui compte vraiment pour vous. 💼 Mes services d'assistance virtuelle incluent, mais ne se limitent pas à: 1. Gestion des e-mails: Je trierai, organiserai et répondrai à vos e-mails de manière efficace et professionnelle, vous permettant ainsi de maintenir une communication fluide avec vos clients et partenaires. 2. Planification et coordination: Je prendrai en charge la planification de vos réunions, la gestion de votre emploi du temps et la coordination de vos déplacements, garantissant ainsi que vos engagements professionnels se déroulent sans accroc. 3. Recherche et compilation d'informations : Que ce soit pour des projets de recherche approfondie, la collecte de données ou la préparation de rapports, je suis expert dans la recherche d'informations pertinentes et leur présentation de manière claire et concise. 4. Support administratif : De la saisie de données à la préparation de documents professionnels, je suis là pour vous fournir un soutien administratif complet, vous permettant ainsi de maintenir l'efficacité opérationnelle de votre entreprise. Pourquoi devriez-vous choisir mes services? ✅ Expérience prouvée : Avec plus de trois ans d'expérience dans le domaine de l'assistance virtuelle, j'ai acquis les compétences et l'expertise nécessaires pour répondre à vos besoins de manière efficace et professionnelle. ✅ Engagement envers l'excellence : Je m'efforce toujours de fournir un service de qualité supérieure à chacun de mes clients, en veillant à ce que leurs attentes soient non seulement satisfaites, mais dépassées. ✅ Flexibilité et fiabilité : En tant que freelance, je comprends l'importance de la flexibilité et de la fiabilité. Vous pouvez compter sur moi pour respecter les délais, suivre vos directives et m'adapter à vos besoins changeants ✅ Satisfaction garantie : Votre satisfaction est ma priorité absolue. Je m'engage à travailler en étroite collaboration avec vous pour m'assurer que mes services répondent pleinement à vos besoins et dépassent vos attentes. 🚀 Prêt à déléguer vos tâches administratives et à libérer votre temps pour vous concentrer sur la croissance de votre entreprise ? Contactez-moi dès aujourd'hui pour discuter de la manière dont je peux vous aider à atteindre vos objectifs professionnels !
    Featured Skill Virtual Assistant
    Proofreading
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Excel
    Writing
    English to French Translation
    Managed Services
    Copywriting
    Translation
    Virtual Assistance
    Receptionist Skills
    Gmail
    Haitian Creole
    English
    French
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIFS - I’m here to serve you as a virtual assistant anytime you need someone to answer emails I work at night and I can help. I can do digital marketing also on social media. POINTS FORTS /COMPÉTENCES * Loyauté * Prendre de grandes décisions * Résoudre des problèmes complexes * Honnête * Philanthrope * Apprendre facilement * Aime les enfants * Personne discrète
    Featured Skill Virtual Assistant
    Design Concept
    Translation
    Digital Marketing
    Virtual Assistance
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Bilingual Virtual Assistant with over 7 years of experience in various industries, from Agriculture and Education to small businesses and non-profits. I can guarantee Virtual Assistance Support in Administrative Tasks to optimize workflow and hit targets for your business success. I specialize in calendar planning, project management, digital marketing, customer support and business correspondence etiquette. With more than 3 years as a Science and French Teacher, along with 7 years as an Enterprise Manager, I can oversee, manage teams, and support Top Executives using Basecamp, Airtable, Trello, Notions, and Calendly. As a Virtual Assistant in your team, I will: Provide effective support via mail, online chat, and virtual meetings. Provide support in English and French. Provide support in project management and event planning for e-commerce, startups, and non-profits in various industries. Elaborate weekly/ monthly targets and to-do list for projects and events Monitor teams to ensure they meet deadlines and follow protocols and guidelines. Handle clients and stakeholders Write documents, and project reports and review contracts. My mantras are professionalism and excellence.
    Featured Skill Virtual Assistant
    Sales
    Event Planning
    Project Management
    Communication Etiquette
    Email Support
    Customer Satisfaction
    Customer Service
    Virtual Assistance
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    Hello! My name is Rubens, I am an organized and detail-oriented professional. I specialize in Virtual assistance,Translation and Data Entry services with a focus on delivering high-quality administrative support and translation services. My main goal is to streamline your administrative tasks to help you stay organized and productive and ensure your documents are accurately translated. With good administrative competence, excellent English skills and proficiency in multiple languages (French and Haitian creole), I ensure great administrative support, accurate and efficient translations for your documents to help your business thrive. I offer the following services: As virtual assistant • Fast and reliable Data Entry and filing system update for various data management needs • Customer Service (Email and Online Chat Support) • Meeting scheduling • File Management • Calendars and schedules Management • Updating and maintaining spreadsheets, Maintaining records on Microsoft Excel and other applications • Inbox and Emails Management (organize, write and answer emails etc.) • Web Research, and Data Collection (Research various required topics on Internet) • Social Media Management (social media posting on platform such as Facebook, IG, X (Twitter), etc. and respond to users’ messages) As translator • Accurate and Professional Translation of documents, articles, web content etc. English to French translation English to Haitian Creole translation French to English translation Haitian Creole to English translation Skills: • Excellent Customer Service and Administrative Support • Great English skills, trilingual (English, French and Haitian Creole) • Proficient in using Microsoft Office, Google Workspace, Office 365, Google, Bing, Google Calendar, Calendly , Facebook, Instagram, Tiktok, Pinterest, . • Strong communication and organizational skills Personal Traits: • Honest, Reliable, Self-starter and Efficient • Tech-Savvy, Critical Thinker, and Problem Solver • Multitasker, Detail-oriented, Quick Learner and Team Player I am committed to providing high-quality services to support your business needs and ensure your projects are completed successfully and efficiently. Let’s collaborate together to achieve your goals! Rubens
    Featured Skill Virtual Assistant
    File Management
    Email Management
    Calendar Management
    Google Search
    Administrative Support
    Microsoft Office
    Professional Tone
    Communications
    Translation
    Microsoft Excel
    Customer Service
    Data Entry
    Virtual Assistance
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    Je suis une Assistante virtuelle expérimenté, je maîtrise la suite Microsoft, si vous rechercher une personne pour un service à court, moyen ou long terme je suis disponible. Je peux faire la conversion de vos documents, la saisie de vos données, la planification de vos tâches et le cas échéant traduire vos documents. * Maîtrise de Word, Power Point, Excel, Access * Moyen de communication linguistique: Haïtian creole, English, French, Spanish * Je fais la gestion complète des projets jusqu'a la fin, et je suis disponible pour toute communication. Alors, restons en contact, envoyez moi un message!
    Featured Skill Virtual Assistant
    Microsoft Excel
    Translation
    PDF Conversion
    Microsoft Word
    Data Entry
    Microsoft PowerPoint
    General Transcription
    Virtual Assistance
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Biography of Stinfil Stanley I am an experienced management professional with a passion for optimizing administrative processes and strategic management. My professional journey is enriched by diverse experiences in administrative management, financial planning, and management consulting. For several years, I have been contributing my skills to CONDPI, where I assist in structuring administrative procedures, writing reports, and preparing project proposals for our partners. Holding a degree in Business Management, complemented by a certification in Strategic Planning (HP LIFE), I am adept at implementing effective management strategies, strengthening organizational capabilities, and ensuring compliance with processes in complex environments. My expertise includes human resources management, financial monitoring, professional document writing, and improving organizational productivity. Through my work with CONDPI, I have learned to tailor my approaches to address the unique challenges of each project. In addition to my professional activities, I have a deep passion for social and personal development, entrepreneurship, and education. These values motivate me to continue developing my skills to create a lasting impact. I am here to help businesses, organizations, and professionals overcome administrative and strategic challenges, aiming for efficient and sustainable growth.
    Featured Skill Virtual Assistant
    Company Research
    Virtual Assistance
    Market Research
    Academic Research
    Facebook Marketplace
    Data Entry
    General Transcription
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I am a dedicated and professional customer service representative with strong English communication skills. I have experience handling inbound and outbound calls, assisting customers, and resolving inquiries efficiently. My goal is to provide excellent support while ensuring customer satisfaction. Fluent in English, Haitian Creole, and French Skilled in phone support, email handling, and live chat Available for night shifts and flexible work hours I am ready to deliver outstanding service and help businesses maintain great customer relationships. Let’s work together!
    Featured Skill Virtual Assistant
    English Tutoring
    Communication Skills
    Virtual Assistance
    Customer Service
    Phone Support
    Call Center Management
    Local Operations
    Translation
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Je suis Josena Jean, une étudiante en lettres modernes passionnée par l'écriture, la rédaction académique et la création de contenu. Avec une solide formation en littérature, je mets mes compétences rédactionnelles au service des clients qui cherchent à produire des textes de qualité. J’ai une expérience dans la rédaction d’articles académiques, la création de contenu pour le web et la révision de textes. Je suis capable de travailler avec des délais serrés tout en respectant les attentes des clients. Ma rigueur et mon sens du détail me permettent de produire des travaux bien structurés, clairs et cohérents
    Featured Skill Virtual Assistant
    Virtual Assistance
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Je travaille dans le domaine de l'assistance virtuelle et des saisies de données. Je fait mes débuts dans ce domaine, je pense pouvoir vous être utile .
    Featured Skill Virtual Assistant
    General Transcription
    Data Entry
    Virtual Assistance
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY Detail-oriented and highly motivated Administrative Assistant with strong organizational and communication skills. Adept at handling high workloads, managing documents efficiently, and providing exceptional administrative support. Proven ability to work independently and collaboratively in fast-paced environments. Fluent in French and Creole, with working proficiency in English. KEY STRENGTHS * Highly organized and detail-oriented * Reliable, proactive, and adaptable * Excellent interpersonal and communication skills * Strong ability to multitask and prioritize • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher) • Strong email and document management skills • Experience with professional correspondence and reporting
    Featured Skill Virtual Assistant
    General Transcription
    Data Entry
    Virtual Assistance
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    Compétences * Saisie rapide de données * Saisie de documents * Elaboration d'un plan communication * Synthèse professionnelle Communicateur social et en sciences informatiques ayant effectué un stage en informatique et travaillant en tant qu'opérateur de saisie. Je fais preuve de pro activité, de motivation et d'un vif intérêt pour un secteur aussi complexe mais porteur que celui de l'information et du commerce.
    Featured Skill Virtual Assistant
    Microsoft Word
    Google Docs
    Typing
    File Management
    PDF Conversion
    Data Cleaning
    Google Sheets
    Microsoft Project
    Virtual Assistance
    Data Entry
  • $150 hourly

    • 0.0/5
    • (0 jobs)
    Objectif professionnel : Freelance passionné par la rédaction, la traduction et l'assistance virtuelle. Je propose des services de rédaction web, traduction (français * créole) et gestion administrative afin d'aider les entreprises et entrepreneurs à gagner du temps et à améliorer leur productivité. Mon objectif est de fournir un travail de qualité avec des résultats rapides et professionnels. Compétences clés : Rédaction de contenu web Traduction (français * créole) et anglais beginner Assistance virtuelle Gestion des réseaux sociaux Saisie de données et transcription
    Featured Skill Virtual Assistant
    Facebook Marketplace
    Market Research
    Academic Research
    Virtual Assistance
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    Experienced in customer service, digital chat, email support, content moderator and social media management, I excel in delivering efficient, personalized assistance that enhances customer satisfaction. I specialize in managing inquiries, resolving issues efficiently, and strengthening brand-customer relationships. With expertise in customer relationship management, problem-solving, and online community engagement, I ensure a seamless and positive user experience. Equipped with a fiber-optic internet connection, a high-performance computer, and a quiet workspace, I guarantee reliability and efficiency. I am ready to bring my skills and dedication to your team, I aspire to join a team where my skills and creativity will contribute to ambitious projects and collective success.
    Featured Skill Virtual Assistant
    Technical Translation
    Online Chat Support
    Email Support
    French
    English
    Haitian Creole
    Sales
    Content Moderation
    Virtual Assistance
    Data Entry
    Call Scheduling
    Customer Experience
  • $10 hourly

    • 3.4/5
    • (29 jobs)
    Professional and self-motivated, I have 7+ years of work experience as a Customer Service Representative, Virtual Assistant, Live Chat Agent, and Call center Agent. I can provide e-mail support, Live Chat support, and Phone Support, Appointment setting, Virtual Assistance, and Administrative Support. I am 4 languages spoken (English, Spanish, French, and Creole). I have strong experience in Real Estate, calling property owner and receive inbound calls. I have a degree in Business Administration 🎓 I have worked for various companies around the world and provided a 5-star Client Service. 😊 Throughout my experience, I have developed a sense of skills in converting negative situations into positive ones by remaining calm and positive and by showing empathy and understanding toward customers. Also, I have great time management skills and I have the ability to work under pressure. ✅I have strong skills and experience in handling Social Media Platform: Facebook & Instagram ✅I have excellent skills in these E-commerce platforms: Shopify, Woocommerce, and Bigcommerce ✅Customer Services Software: Zendesk, Kixie, Freshdesk, LiveChatInc, Gorgias, Tidio, Instantly, and Salesforce. ✅Internal Management and Communication Software: Asana, Slack, Trello, Zoom, Google Meet, and Skype ✅Other Tools and Office Apps: Excel, Vumber, Google Number, Google Spreadsheet, Word, Powerpoint, RingCentral, and Netxgen. ✅My 3 most important qualities as a Customer Service Representative: Professionalism, Patience, and I have a People-first attitude I am detail-oriented, highly disciplined, hardworking, Smart, and Honest. Please kindly contact me and I will tell you more about my skills and experience, I will tell you the strategy I will use to help you scale your Business to the moon☪ by providing the best Customer Service. French Version: J'ai plus de 7 ans d'expérience professionnelle en tant que Agent de Service Client, agent Live Chat, et agent de centre d'appel. Je peux fournir une assistance par e-mail, une assistance par Live Chat et une assistance téléphonique. (Anglais / Francais / Espagnole) J'ai travaillé pour diverses entreprises dans le monde entier et j'ai fourni un service client 5 étoiles. 😊 Tout au long de mon expérience, j'ai développé un sens des compétences pour transformer les situations négatives en situations positives en restant calme et positif et en faisant preuve d'empathie et de compréhension à l'égard des clients. En outre, j'ai d'excellentes compétences en matière de gestion du temps et j'ai la capacité de travailler sous pression.
    Featured Skill Virtual Assistant
    Telemarketing
    Customer Support
    Lead Generation
    Administrative Support
    Virtual Assistance
    Customer Satisfaction
    Appointment Setting
    Customer Service
    Digital Marketing
    Sales
    Phone Support
    Spanish
    Email Support
    French
    Online Chat Support
  • $22 hourly

    • 0.0/5
    • (0 jobs)
    Hello, I am a professional translator with a strong command of both French and English. I have experience translating a variety of documents, including books, and I am very interested in collaborating on your project. I am confident in my ability to deliver accurate and contextually appropriate translations that maintain the original tone and style of the content. In addition to translation, I can assist with reviewing and editing to ensure the highest quality. I understand the importance of meeting deadlines and communicating effectively throughout the process to ensure your expectations are met. I look forward to discussing this further during the introduction call mentioned in your posting. For added context, I also offer translation services for storytelling or creative content and can adapt to various formats as needed. Thank you for considering my application. I am available to answer any questions or provide further information.
    Featured Skill Virtual Assistant
    French
    Email
    Business Management
    Management Consulting
    Translation
    Community Management
    Virtual Assistance
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    I am a skilled inbound customer service agent experienced in providing high-quality service via all channels in the call center industry. With excellent time management skills combined with a superior knowledge of the customer service industry. As a customer service representative with over 3 years of professional experience. I specialize in providing support for live chat, email support, and phone support. I am experienced in fast-paced environments and work independently. ✔ Fully bilingual and able to perform in both languages : English & French ✔ Capable of handling customer service via all channels: Phone, Chat, Email ✔ Skilled in Data Entry and Email Management My goal is to work to the best of my abilities to keep and increase customer satisfaction with every phone call and every customer interaction. I am very organized, detail-oriented, and experienced in properly handling customer inquiries and transactions. With several years in various retail services and e-commerce businesses with a proven track record of job success. Here are a few clients and businesses I've worked with: ✅ Teleperformance as a medical interpreter: Ensure that all medical terms, symptoms, and treatment instructions are clearly interpreted, as misunderstandings can directly impact patient care, and maintain strict confidentiality due to the sensitive nature of medical information or any other relevant privacy laws. ✅ Newtech Global handles inquiries and complaints, resolves product-related issues, and coordinates appropriate solutions, including refunds or exchanges. ✅ SNHU (Southern New Hampshire University) handling leads and transferring potential prospects. ✅ Colony Brands: a multifaceted enterprise of numerous multichannel retail brands, several operational support companies, and a portfolio of affiliate businesses. ✅ GDCC (Global Data Collection): A well-known BPO specializing in data collection. I am very familiar and efficient with the following tools: Salesforce, Five9, Slack, Bria, Citrix, Softphone, Sprinklr, GCIC, P1, Interpreter Connect, Tracking App and Zendesk I am a fully bilingual (English and French) Customer Service Representative dedicated to providing quality care for the ultimate customer satisfaction. Feel free to message me now so we can discuss how I can integrate your team and bring my experience to your business.
    Featured Skill Virtual Assistant
    Communication Etiquette
    Virtual Assistance
    Data Entry
    Lead Management
    Technical Support
    Phone Communication
    Customer Service
    Phone Support
    Online Chat Support
    Email Support
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Are you a CEO or a business owner struggling to juggle multiple tasks? Look no further ! im here to help you streamline your operations and boost your productivity. As a dedicated virtual assistant / executive assistant freelancer , I specialize in variety of services tailored to meet your needs, including: -Virtual assistant : comprehensive support for daily tasks and operations. -Executive assistant: Dedicated C level support , managing schedules , correspondence , report and daily operations with precision. -Project Management: Ensuring tasks are completed in time and within budget . -Property management Assistance: Seamless handling of tenant communication , maintenance coordination . -Scheduling: Organizing appointments and managing calendars effectively . Website Development -Creating responsive websites that look great on any device. -Troubleshooting and updating existing websites for top performance -Designing custom site from portfolio to corporate pages -Building E commerce stores with smooth payment setups -Optimizing sites for faster performance and better SEO rankings Graphic Design -Creating attention grabbing social media content -Customizing design -Offering creative solutions to visually represent your ideas 🔹 Administrative Support Skilled in data entry and management using Excel and Google Sheets Expertise in G-Suite and Microsoft Office tools Efficient email and calendar management (Outlook, Google Calendar) Conducts thorough internet research 🔹 Customer Service Excellence Prompt email and live chat support (Zendesk, Reamaze) Social media account management Strong in conflict resolution and problem-solving 🔹 E-commerce Expertise Managing online stores (Shopify, WooCommerce) Processing orders and handling customer inquiries 🔹 Multilingual Proficiency Fluent in English, Haitian Creole, and Spanish Ensures smooth multilingual communication 🔹 Why Work With Me? 5+ years of experience Highly organized and detail-oriented Known for reliability and a strong work ethic Lets connect and I'll show you how my services can be valuable investment for your business . my commitment to quality and details means that every project I handle receives my utmost attention. Together we can make your vision a reality !
    Featured Skill Virtual Assistant
    Adobe Photoshop
    Web Development
    WordPress
    SEO Strategy
    Social Media Management
    Graphic Design
    Product Design
    Product Research
    Sales & Marketing
    Customer Service
    Executive Support
    Task Coordination
    Administrative Support
    Data Entry
    Virtual Assistance
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I’m Michael Jean Baptiste, and I am passionate and dedicated to delivering exceptional customer service and efficient administrative support. Fluent in English, Spanish, and Haitian Creole, with intermediate proficiency in French and Brazilian Portuguese, I offer a multilingual advantage that allows me to connect with a diverse clientele. Services I Offer: Multilingual Customer Service & Support: I’ll ensure your clients have a seamless, positive experience, whether through phone, chat, or email, all while providing professional and personable service. Administrative Support: With my experience managing a language tutoring business and cofounding a handmade jewelry business, I can handle tasks like scheduling, email management, data entry, and more to keep your operations running smoothly. Virtual Assistant Services: Let me help you manage day-to-day tasks so you can focus on growing your business and achieving your goals. Why Choose Me: Multilingual Advantage: Fluent in 3 languages and proficient in 2 more, I offer versatile communication that can help you cater to a wider audience. Business Operations Experience: Having managed a language tutoring business and co-founded a handmade jewelry business, I bring practical experience in managing tasks efficiently, saving you time and resources. Client Satisfaction Focus: I’m committed to going above and beyond to deliver exceptional customer service, ensuring your clients feel valued and supported. Let’s work together to streamline your operations and provide outstanding experiences for your customers. I’m excited to help you achieve your goals!
    Featured Skill Virtual Assistant
    Project Management Support
    Order Fulfillment
    Ecommerce
    Healthcare
    Patient Care
    Live Interpretation
    BPO Call Center
    Haitian Creole
    Spanish
    French
    Administrative Support
    Portuguese
    Project Management
    Customer Service
    Virtual Assistance
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