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Hire the best Virtual Assistants in Montego Bay, JM

Check out Virtual Assistants in Montego Bay, JM with the skills you need for your next job.
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4.7/5
based on 212 client reviews
  • $50 hourly
    • 4.9/5
    • (18 jobs)
    Experienced Senior Customer Service Manager with more than 17 years of Customer Service experience and 3 years expertise in overseeing customer service divisions. I have a proven track record of enhancing customer satisfaction, optimizing service processes, and mentoring high-performing teams. Skilled in strategic planning, execution, and utilizing technology to enhance the delivery of customer service. Expert Real Estate Cold Caller with over 9 years cold calling experience. Highly effective in establishing and maintaining relationships with potential and existing clients. Extremely self-motivated and ambitious with a strong work ethic, exceptional skills and the ability to handle objections well. I am also very reliable with excellent time management skills and require minimal supervision. Experienced Virtual Assistant in Marketing, Social Media Management, Graphics and Office Administrations. I am an expert Canva designer with over 5 years experience as well as an expert Go High Level administrator. I am experienced in the following areas: 1) Customer Care (Voice, Live Chat, E-mail, Text, Whatsapp) 2) Cold Calling (Real Estate) 3) Virtual Assistant I have experience using the following tools for work: Mojo Follow Up Boss Zendesk Zoho Goi High Level Canva Skype Java Script Humanity Slack Discord Google Suites Microsoft Word Microsoft Excel Meta Business Suites Zoiper Whatsapp
    Featured Skill Virtual Assistant
    Real Estate Virtual Assistance
    Virtual Assistance
    HighLevel
    Quality Audit
    Supervision
    Management Skills
    Lead Generation
    Outbound Sales
    Telemarketing
    Administrative Support
    Cold Calling
    Scheduling
    Customer Service
    Real Estate
    Sales & Marketing
  • $15 hourly
    • 4.5/5
    • (11 jobs)
    Greetings! I'm Brooke Hall, a seasoned customer service representative with a decade of experience under my belt. Over the years, I've had the privilege of working on various projects in the United States, acquiring valuable insights and mastering the techniques necessary to excel in the field. Throughout my career, I've spent two years specializing in sales, collections, and providing support. As a professional, I pride myself on being a team player, adaptable, and skilled at multitasking. I understand the importance of time management and consistently strive to deliver efficient results. I have extensive experience in chat and email support, and I'm always eager to expand my knowledge and learn new skills to enhance customer service experiences. One aspect that truly motivates me is the opportunity to face new challenges and help people overcome their issues. I find fulfillment in resolving problems and ensuring customer satisfaction. To facilitate seamless communication, I have a high-speed fiber optic internet connection, noise-canceling headsets, and a quiet work environment that allows me to make and receive calls without distractions. If you'd like to connect or discuss potential collaborations, please feel free to message me on Upwork. I'm excited about the prospect of leveraging my expertise to contribute to your projects and assist customers in the best possible way.
    Featured Skill Virtual Assistant
    Virtual Assistance
    Appointment Setting
    Sales
    Accounting Basics
    Bookkeeping
    Intuit QuickBooks
    Scheduling
    Administrative Support
    Email Communication
    Data Entry
    Product Knowledge
    Customer Support
    Email Support
    Phone Support
    Inbound Inquiry
  • $33 hourly
    • 4.9/5
    • (55 jobs)
    🌟 Accountability Partner | Supporting Entrepreneurs and C-Suite Executives 🌟 With over 15 years of experience as an Executive Assistant and a decade of entrepreneurial spirit as a Virtual Assistant Manager, I’m here to be your trusted Accountability Partner. My mission is to support you—whether you’re navigating business goals, personal plans, or everything in between. I offer a warm, supportive space where you can bounce ideas, share challenges, and cultivate productive strategies without feeling overwhelmed. My role is to ensure nothing falls through the cracks while you focus on what truly matters. What You Can Expect: 🌟Personalized Sessions: I provide flexible check-ins—tailored to your schedule—allowing you to share your priorities and what’s on your mind. 🌟Ongoing Support: Whether you’re seeking guidance on professional objectives or tackling personal ambitions, I’m your go-to companion who’s genuinely invested in your success. 🌟Accountability: My approach ensures that your goals—both business and personal—stay on track, empowering you through encouragement and strategic insights. 🌟Money Back Gurantee: If you don’t find value in our initial 1-hour consultation. The consultation is free. Let’s Connect: Together, we'll create a partnership that emphasizes collaboration and growth. I’m here to ensure you’re not just moving forward, but truly thriving on your journey. If you’re ready to enhance your focus and achieve your ambitions with a supportive ally by your side, let’s connect and start this journey together! 💻 Tech & Tools I Use Proficiently: Google Suite | Microsoft Suite | QuickBooks | Asana | Trello | Pipedrive | HubSpot | Slack | Zoom | Calendly | Canva | DocuSign | Zoho CRM | ClickUp | WordPress | Meta Business Suite | WhatsApp | Telegram | Skype | Viber | Facebook & Instagram Business I am proactive, detail-oriented, and tech-savvy, with a keen ability to anticipate challenges and implement effective solutions that drive success. Whether you need a reliable partner for accountability, strategic operations support, or simply someone to help you stay on track, I am here to help you streamline your efforts and achieve your goals. 🔹 High-Quality Keywords: ✅ Executive Virtual Assistant ✅ Operations Management ✅ Project Management ✅ Customer Support ✅ Email, Phone & Chat Support ✅ Client Relationship Management ✅ Business Process Optimization ✅ Administrative Assistance ✅ Virtual Assistant Services ✅ CRM Management ✅ Team Coordination ✅ Workflow Automation ✅ Financial & Billing Support ✅ Sales & Lead Generation ✅ Business Development 📩 Let’s connect and discuss how I can be an asset to your team! 🚀 Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Executive Communication | Calendar & Schedule Management | Data & Reporting Analysis | Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Executive Communication | Calendar & Schedule Management | Data & Reporting Analysis | Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Execut
    Featured Skill Virtual Assistant
    Customer Engagement
    Business Development
    Sales & Marketing
    System Administration
    Operations Management Software
    Online Chat Support
    Email Support
    Customer Support Plugin
    Project Management
    Virtual Assistance
    Customer Support
    Scheduling
    Management Skills
    Administrative Support
    Relationship Management
  • $10 hourly
    • 3.5/5
    • (11 jobs)
    ✔️💯% 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚 ✔️𝙋𝙖𝙧𝙩-𝙩𝙞𝙢𝙚 𝙟𝙤𝙗 𝙧𝙚𝙖𝙙𝙮 ✔️9+ 𝙮𝙚𝙖𝙧𝙨 𝙤𝙛 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 ✔️𝙌𝙪𝙞𝙘𝙠 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙤𝙧 🎯𝙊𝙣𝙚 𝙨𝙩𝙤𝙥 𝙨𝙝𝙤𝙥 𝙛𝙤𝙧 𝙘𝙧𝙚𝙖𝙩𝙞𝙫𝙞𝙩𝙮 🚀𝙀𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙬𝙤𝙧𝙠 𝙚𝙩𝙝𝙞𝙘 👉 𝙇𝙚𝙩'𝙨 𝘾𝙤𝙣𝙣𝙚𝙘𝙩! QUICK TURNAROUND TIME OF 1 - 2 DAYS! If you are looking for quality work with a punch, a freelancer that has an eye for details gets the job done accurately with lightning speed and with a buzz. Well, this is where I come in, to attribute most of my academic success. When serving clients, I put myself in their shoes and stay there until their needs are met, thereby giving the task at hand my all to get lasting resolution. Whether you need well-researched data, data that provides value and is of excellent quality & quantity, I’m your go-to person. I am a goal-oriented freelancer with a strong sense of focus, a tendency to push myself to the limits, especially when it comes to meeting goals or deadlines. I strive to deliver top-tier work, rich in precision, fascinating, and with a tad bit of creativity. My 9+ years as a Data Entry Specialist has contributed tremendously to my expertise and, in addition, a long list of satisfied clients. I do not hold back on quality; I understand that quality work is the key to excellence, and as such, I've always strived to deliver highly reviewed data. My strong work ethic and technical acumen run deep, and I continue to use these salient attributes to meet and exceed the expectations of all clients. Entrust me with your project, and you will never regret it! KEY ATTRIBUTES -Good typing skills -A keen eye for errors -Strong attention to details -Strong Sense of creativity -Strong client service focus and willingness to respond to queries and provide deliverables within a prompt time frame TECHNICAL ATTRIBUTES -Ability to Manage and update WordPress database/sites -Knowledgeable about Windows and android app testing -Experience using Zoom, G-Suite, Office 365, Clickfunnels and slack -Extensive knowledge of CRM systems -Leveraged technical skills in providing technical assistance and support in handling queries and issues related to the computer system, software, and hardware. -Creation of Help Desk Tickets and Maintaining assigned JIRA tickets. -Excellent knowledge of Google Suite -In-depth experience in data management, workflow, research, and writing reports -Excellent knowledge of Google/Facebook ads -Good understanding of website design Flexible team player with strong interpersonal skills. Ability to effectively communicate and share knowledge with contacts at all levels. Skilled in developing collaborative relationships Ability to learn quickly and work in a fast-paced environment
    Featured Skill Virtual Assistant
    Management Skills
    Email Support
    CRM Software
    Airtable
    Procurement
    Salesforce
    Logistics Coordination
    Data Analytics
    Virtual Assistance
    Administrative Support
    Data Entry
    Customer Service
    Helpdesk
    Technical Support
    Online Chat Support
  • $6 hourly
    • 5.0/5
    • (4 jobs)
    I'm a diligent and hard worker with experience in graphic design and also customer service. Let me help you grow your business to higher heights!
    Featured Skill Virtual Assistant
    Virtual Assistance
    CRM Development
    Online Chat Support
    Entrepreneurship
    Filing
    Bookkeeping
    Cold Calling
    Customer Support
    Graphic Design
    Customer Service
    Economics
    Communications
    Data Entry
  • $15 hourly
    • 4.9/5
    • (6 jobs)
    Objective: As an experienced intake specialist and virtual assistant, I am passionate about ensuring smooth, efficient processes while delivering exceptional service. I excel at managing client communications, gathering essential information, and coordinating tasks in a fast-paced, remote environment. With a keen eye for detail and a strong ability to adapt quickly, I provide organized, empathetic support that helps set a positive tone for the client journey. My focus is always on creating seamless experiences, building trust, and helping teams operate at their best. I’m excited about the opportunity to bring my skills in communication, problem-solving, and multitasking to contribute to your success. My name is Christina Duncan, and I've been in the call center industry for 10 years. I've done sales, collections, and receptionist and intake, to name a few. I just love helping people and putting a smile on their faces. I am especially skilled in managing communication, scheduling appointments, processing documents, and ensuring all information is captured accurately for further action. Every client I interact with is treated as an individual, and I approach each interaction with empathy and a solutions-driven mindset, knowing that my role in the intake process sets the tone for the rest of the customer journey. Whether it's answering questions or gathering information, I understand how important it is to create a seamless, efficient experience that puts clients at ease and ensures they are fully supported from the very beginning. What excites me most is the chance to contribute to a team that values accuracy, efficiency, and the human side of virtual support. I am eager to take on the challenges of managing high-demand tasks while maintaining clear, timely, and compassionate communication with clients and stakeholders. I am particularly drawn to the idea of working remotely because I thrive in environments where I can organize my tasks independently while still being highly communicative with the rest of the team. Being able to bring structure to the intake process and ensure smooth operations for both clients and internal teams is what motivates me every day. Above all, I believe in the value of creating relationships through excellent service and thoughtful communication. As an intake specialist, I am not just handling information—I am setting the foundation for a positive, professional relationship with each client, and I do not take that responsibility lightly. I’m looking forward to bringing my skills, passion, and commitment to this role and contributing to the overall success of your team. If given the opportunity to work in your company, I will use my experience to find a resolution for each customer while getting the job done effectively. I am a hardworking person who takes pride in her work; I'm a team player, and I'm goal-oriented. I am willing and available to attend an interview upon your request. Thanks in advance.
    Featured Skill Virtual Assistant
    Legal Assistance
    Customer Experience
    Customer Support
    Customer Onboarding
    Personal Injury Law
    Scheduling
    Receptionist Skills
    Virtual Assistance
    Appointment Setting
    Customer Service
    Cold Calling
    Email Support
    English
    Phone Support
    Online Chat Support
  • $20 hourly
    • 4.9/5
    • (3 jobs)
    Greetings! I'm Kadeen Williams, proud to hail from the vibrant island of Jamaica. I've nurtured a deep-seated passion for graphic design since 2008, initially dabbling in it as a side gig before taking the leap to become a full-time freelancer. In my daily endeavors, I specialize in a wide array of photo editing tasks, encompassing: Product retouching: From meticulous cutting and cleaning to eliminating scratches, labels, and unwanted shine, I excel in crafting polished compositions. I adeptly manipulate shadows, alter backgrounds, and ensure your products shine in every frame. Portrait retouching: With a keen eye for detail, I undertake skin cleaning and softening, blemish removal, and precise color matching using advanced techniques like frequency separation. From enhancing smiles to brightening eyes and refining hair, I strive for flawless results, whether it's fine-tuning a professional headshot or a cherished family portrait. Architectural edits: I bring structures to life through meticulous cleaning, object removal, and seamless sky replacements. Whether it's enhancing contrast, fine-tuning colors, or balancing compositions, I ensure your architectural marvels command attention in every frame. Rest assured, I'm at your service around the clock, with the exception of when I'm catching some well-deserved rest. I'm eager to lend my expertise, passion, and the aforementioned skills to elevate your business or personal photos to new heights. I eagerly anticipate the opportunity to collaborate with you and bring your vision to fruition. Feel free to reach out at your convenience.
    Featured Skill Virtual Assistant
    Website Redesign
    Copywriting
    Virtual Assistance
    WordPress
    Video Editing
    Photo Editing
    Resume Writing
    Blog Content
    Adobe Photoshop
  • $15 hourly
    • 5.0/5
    • (1 job)
    With over 8 years of experience in the digital marketing and CRM space, I specialize in building high-converting sales funnels and creating seamless customer experiences across various platforms. My expertise spans ClickFunnels, Mighty Networks, Go High Level, and many other CRM tools, allowing me to tailor solutions that fit your unique business needs. I am passionate about helping businesses scale by streamlining their operations and improving customer engagement. Whether you're looking to launch a new funnel, optimize an existing system, or integrate tools for better automation, I can help you achieve your goals efficiently and effectively. Let’s work together to create a strategy that drives growth and enhances your customer journey!
    Featured Skill Virtual Assistant
    Community Management
    Email Management
    ClickFunnels
    Canva
    Data Entry
    Shopify
    Social Media Management
    Virtual Assistance
  • $10 hourly
    • 5.0/5
    • (1 job)
    Objective: To carry out my responsibilities relentlessly, utilizing my knowledge, skills, and experiences to fulfil the mandate of my clients. To provide effective and efficient services to customers, being professional and trustworthy in handling tasks and in dialogue with customers. To excel, garnering additional skills and knowledge, thereby enhancing my capabilities. Services offered: • Proofreading • Transcription • Ghostwriting • Instrumental/Beat Maker • Travel Agent Feel free to contact me about your next task, I look forward to your business.
    Featured Skill Virtual Assistant
    Travel
    Translation
    Sales
    Customer Service
    Voice Recording
    Voice Acting
    Instrumental Music
    Content Creation
    Proofreading
    Ghostwriting
    Musical Transcription
    Virtual Assistance
  • $8 hourly
    • 5.0/5
    • (1 job)
    I am an experienced Customer Service Representative with a proven track record of delivering exceptional support across phone, email, and chat channels. Over three years, I have excelled in resolving customer inquiries, providing technical support, and ensuring satisfaction. 🔑 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: ➡️ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐈𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧: Proficient in engaging customers to address inquiries and provide personalized solutions. ➡️ 𝐏𝐫𝐨𝐛𝐥𝐞𝐦 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧: Skilled in troubleshooting and resolving issues promptly, leveraging product knowledge and company policies. ➡️ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Experienced in guiding customers through product setups and resolving technical issues. ➡️ 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Accurate in maintaining records of interactions and generating reports to track service metrics. ➡️ 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞: Continuously updated on products and services to offer informed recommendations. 𝐒𝐤𝐢𝐥𝐥𝐬 𝐚𝐧𝐝 𝐐𝐮𝐚𝐥𝐢𝐭𝐢𝐞𝐬: ➡️ 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Clear and concise communication skills, both verbal and written. ➡️ 𝐄𝐦𝐩𝐚𝐭𝐡𝐲: Strong ability to listen actively and respond empathetically to customer needs. ➡️ 𝐏𝐫𝐨𝐛𝐥𝐞𝐦-𝐒𝐨𝐥𝐯𝐢𝐧𝐠: Effective in analyzing problems and delivering practical solutions. ➡️ 𝐀𝐝𝐚𝐩𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲: Flexible in handling diverse customer needs and adapting to dynamic work environments. ➡️ 𝐀𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧 𝐭𝐨 𝐃𝐞𝐭𝐚𝐢𝐥: Meticulous in documentation to ensure accuracy and completeness. 𝐂𝐨𝐧𝐜𝐥𝐮𝐬𝐢𝐨𝐧: I am dedicated to delivering outstanding customer service, exceeding expectations through prompt issue resolution and personalized support. With a focus on customer satisfaction and teamwork, I am eager to contribute to your team's success.
    Featured Skill Virtual Assistant
    Appointment Setting
    Editing & Proofreading
    English Tutoring
    Beta Testing
    Data Entry
    Virtual Assistance
    Email Communication
    Email
    Phone Communication
    Technical Support
    Online Chat Support
    Email Support
  • $5 hourly
    • 5.0/5
    • (1 job)
    ▁ ▂ ▄ ▅ ▆ ▇ █ Part time job needed, Full time job ready █ ▇ ▆ ▅ ▄ ▂ ▁ ᕼOᗯᗪY! With over 20 years of experience as a Virtual Assistant and Data Entry whiz, I bring the perfect blend of precision and island flair to your team. Known for my lightning-fast typing at 70 WPM and a stellar 99% accuracy rate, I can handle over 2,000 records daily without breaking a sweat. My passion for building strong relationships means your clients will feel right at home, and I’m always on the lookout for ways to enhance processes and boost efficiency. Whether you need part-time support or full-time dedication, I’m ready to dive in and assist wherever necessary. I thrive in dynamic environments, requiring minimal supervision while bringing a positive vibe and a can-do attitude. Let’s connect and see how I can help your business flourish like a tropical paradise!
    Featured Skill Virtual Assistant
    Canva
    Airtable
    Microsoft Office
    Administrative Support
    Online Research
    Data Collection
    Customer Service
    Invoicing
    Virtual Assistance
    General Transcription
    Data Entry
  • $60 hourly
    • 0.0/5
    • (0 jobs)
    Customer Service Specialist Dedicated and detail-oriented Customer Service Professional with 3+ years of experience delivering high-quality client support in fast-paced call center environments. Skilled in handling high-volume inquiries, resolving complaints, and creating positive customer experiences. Known for professionalism, empathy, and a solution-focused approach. Seeking freelance opportunities to provide exceptional support services to clients worldwide. Core Competencies * Customer Support & Client Satisfaction * Problem Resolution & Conflict Management * Live Chat, Email, and Phone Support * CRM Tools & Call Center Software * Order Tracking & Account Assistance * Upselling & Product Recommendations * Professional Communication (Verbal & Written) * Time Management & Organization * Team Collaboration & Leadership
    Featured Skill Virtual Assistant
    Virtual Assistance
    Critical Thinking Skills
    Micro Focus Quality Center
    Team Management
    Cultural & Ethnic Studies
    Active Listening
    Problem Solving
    Customer Care
  • $20 hourly
    • 5.0/5
    • (52 jobs)
    I am an enthusiastic, professional and dedicated individual with experience in team management, product research and data entry. My strengths are: Excellent organization and planning. Business Management & Accounting. Excellent English Communication Skills. Proficient in Microsoft Word, Excel PowerPoint and GOOGLE SHEETS! I have managed a team of 20+ data researchers for the past 8 years. My team is Top Rated in our company for Accuracy and efficiency! I do not disappoint!
    Featured Skill Virtual Assistant
    Data Entry
    Product Research
    Team Management
    Google Sheets
    Virtual Assistance
    Customer Service
    Administrative Support
    Adobe Acrobat
    Microsoft Word
    Computer Skills
    Microsoft Excel
    General Transcription
    English
  • $16 hourly
    • 5.0/5
    • (14 jobs)
    Behind every successful business owner, there is a hardworking team.Let me be that for you! I am a hardworking, organized, highly motivated woman who always put both feet ahead to ensure that I produce results that will not just be satisfactory to you but exceptional. I believe that for any business to be successful, I must be dedicated and strive for success. With 2 years experience in Administration and Payroll as well as more than 4 years in Customer Service as well as Support, I have always strived to offer professionalism and my own touch of creativity thus leaving every client happy once I am well knowledgeable of what I am doing. Not just persistent, but with a keen eye for errors and knowledgeable of what I do, I always aim to deliver only my best, because though everyone can be the best in what they do, it is the work that is put in, the results that reflects the work and a lasting impression on everyone that was apart of the journey. Fluent in Spanish with a drive for success, let us be a team and together as a force we will exceed all expectations!
    Featured Skill Virtual Assistant
    Virtual Assistance
    HubSpot
    Task Coordination
    Customer Service
    Dropbox API
    Shopify
    Payroll Accounting
    Problem Solving
    Email Communication
    Data Entry
    Zendesk
    Zoho CRM
  • $12 hourly
    • 5.0/5
    • (4 jobs)
    I have been in the BPO Industry for approximately 10 years. My experience includes working as an Appointment Setter, Lead Generator, managing inbound and outbound cold calls, Sales (Upselling & Cross selling), email marketing, live chat support and Quality Analyst. I have used multiple CRMs such as Salesforce, Cloud talk, Phone burner, hubspot etc. I am organised, I work well independently or in a group setting. My intention is to join an organisation where the learning curve is great and excellent work is appreciated.
    Featured Skill Virtual Assistant
    B2B Lead Generation
    Virtual Assistance
    Cold Call
    Market Research
    Customer Retention
    Online Chat Support
    Scheduling
    B2C Marketing
    Telemarketing
    Sales
    Data Entry
    Customer Service
    Lead Generation
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    With more than 12 years of experience in customer service and support, I am eager to leverage my skills and expertise for your organization. I possess a deep appreciation for the value of effective communication, and I am confident that I can seamlessly align my work with your organizational goals. Throughout my career, I have honed my ability to satisfy customers and pay meticulous attention to details. My key strengths include critical thinking, delivering outstanding customer service, and effectively promoting ideas and products. I am enthusiastic about exceeding your expectations and going the extra mile to achieve your goals.
    Featured Skill Virtual Assistant
    Customer Support
    File Management
    Inventory Management
    Data Entry
    Travel Planning
    Administrative Support
    Virtual Assistance
    Google Workspace
    Social Media Management
    Online Chat Support
    Phone Support
    English
  • $15 hourly
    • 4.2/5
    • (6 jobs)
    PERSONAL PROFILE To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
    Featured Skill Virtual Assistant
    Wix
    Cold Calling
    Microsoft Office
    Copywriting
    Voice Acting
    Songwriting
    Customer Service
    Copy & Paste
    Adobe Photoshop
    Outbound Sales
    Virtual Assistance
    Web Design
    Sales
    Construction Document Preparation
    Inbound Marketing
  • $15 hourly
    • 0.0/5
    • (1 job)
    As a highly skilled and dedicated Virtual Assistant with over 7 years of experience, I specialize in providing comprehensive administrative support, project management, and customer service solutions. My expertise lies in streamlining operations, enhancing productivity, and ensuring seamless communication, allowing you to focus on your core business activities.
    Featured Skill Virtual Assistant
    Decision Making
    Computer Skills
    Search Engine Optimization
    Email Marketing
    Communication Skills
    Organizer
    Time Management
    Virtual Assistance
    Word Processing
  • $15 hourly
    • 5.0/5
    • (1 job)
    I am an Exceptional Customer Service Representative and Quality analyst With 15 years of experience. I'm your trusted partner for top-notch customer support such as; Swift Responses Personalized Care Expert Problem Solvers 24/7 Availability Let me help you create a memorable customer experience.
    Featured Skill Virtual Assistant
    Virtual Assistance
    Email
    Data Entry
    Quality Assurance
    Customer Service
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    I am a customer service expert who have advanced experience in both soft and technical customer service skills. I have also experience in administration and accounting.
    Featured Skill Virtual Assistant
    Data Entry
    Accounting
    Accounts Payable
    Leadership Skills
    Social Network Administration
    Office Administration
    Virtual Assistance
    Customer Service
    Customer Service Training
  • $22 hourly
    • 0.0/5
    • (0 jobs)
    WORKING OBJECTIVES: * I would like to improve the profitability of the company and to be an example for others to replicate.
    Featured Skill Virtual Assistant
    Virtual Assistance
    Content Creation
    Sales & Marketing
    Social Media Content
    Social Media Management
    Social Media Website
    Customer Service
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I am an Administrative Support/Virtual Assistant with a strong background in Business Administration from the University of Technology, Jamaica. I combine business strategy with customer-oriented solutions to deliver top-tier customer satisfaction. My expertise in proofreading, editing, and electronic document preparation, transcriptions ensures professionalism in all business communications, making transactions smooth and efficient. Driven by innovation, problem-solving, and excellence, I am committed to providing authentic, high-quality service that cater to my customers’ needs. Whether you’re looking for a part time, full time or temporary VA/Administrative support , I am happy to help. I am here to deliver nothing but the best. Let’s connect and do business—your satisfaction is my priority!
    Featured Skill Virtual Assistant
    Editing & Proofreading
    Audio Transcription
    Video Transcription
    Resume Writing
    Cover Letter Writing
    Copy Editing
    Calendar Management
    Call Scheduling
    Typing
    PowerPoint Presentation
    Project Management
    Microsoft Project
    General Transcription
    Data Entry
    Virtual Assistance
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Dedicated and customer-focused Customer Service Representative with experience in providing exceptional support in fast-paced environments. Adept at handling customer inquiries, resolving issues efficiently, and delivering a positive customer experience. Skilled in active listening, problem-solving, and maintaining a professional and friendly demeanor. Key Strengths: Strong communication and interpersonal skills to engage with customers effectively. Ability to handle high call volumes, emails, and live chats with efficiency. Proficient in CRM software, ticketing systems, and other customer support tools. Experienced in troubleshooting and resolving customer concerns promptly. Adept at managing customer accounts, processing orders, and providing product/service information. Committed to maintaining customer satisfaction and fostering long-term relationships. Passionate about helping customers and ensuring a seamless experience. Always eager to learn and adapt to new challenges while contributing to a team-oriented work environment.
    Featured Skill Virtual Assistant
    Appointment Setting
    Data Entry
    Virtual Assistance
    Technical Support
    Phone Communication
    Customer Service
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    A dedicated worker with experience in the leadership role. I come with over 5 years of experience in the customer service field. I understand the responsibilities of and benefits of being a team player. I am also a reliable expert in data entry, cash handling and sales, who is motivated to exceed customer satisfaction and contribute positively to any organization.
    Featured Skill Virtual Assistant
    Market Research
    Virtual Assistance
    Data Entry
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    I am a dedicated customer-focused client support professional with 15+ years of experience in handling customer inquiries via Chat, Phone, and Email interaction. I ensure exceptional service. I Adept at managing high-volume support requests, maintaining positive relationships, and driving customer satisfaction. Seeking to contribute my expertise in a dynamic environment.
    Featured Skill Virtual Assistant
    CRM Software
    Data Entry
    Phone Support
    Chat & Messaging Software
    Email Communication
    Quality Assurance
    Project Management
    Microsoft Project
    Virtual Assistance
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY I am an Enthusiastic,knowledgeable,Dedicated, Trustworthy Customer Service Representative with over 10 years of work experience in Troubleshooting, Technical Support, and Customer care, Sales and Marketing. Experienced in taking Surveys and providing Medical Insurance quotes. Client-oriented with a successful track record in the call center industry.
    Featured Skill Virtual Assistant
    Legal Assistance
    Virtual Assistance
    Problem Solving
    Probate
    Receptionist Skills
    Market Survey
    Scheduling
    Email Communication
    Price & Quote Negotiation
    IT Support
    Customer Retention
    Customer Analysis
    Sales & Marketing
    Technical Support
    Customer Service
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    CUSTOMER SERVICE REPRESENTATIVE A top-performing Customer Service Representative credited with experience in handling customer inquiries, complaints, and billing payment requests. Strong expertise in troubleshooting, calming escalating client issues, locating resources, and providing answers to resolve problems. Adept at building rapport, interfacing with various people, and managing multiple tasks in a fast-paced environment. Highly accomplished in consultative selling and ability to build and maintain relationships. AREAS OF EXPERIENCE * Customer Service * Sales Proficiency * Merchandising * Customer Relationships * Branding Alignment * Promotions * Interpersonal Communication * Conflict Resolution * Payment Transactions * Data Entry * Multi-Line Phones * Troubleshooting
    Featured Skill Virtual Assistant
    Leadership Skills
    Team Building
    Multitasking
    Learning Management System
    Customer Relationship Management
    Time Management
    Public Speaking
    Employee Training
    Workplace Safety & Health
    Sales
    Data Entry
    Virtual Assistance
    Phone Communication
    Technical Support
    Customer Service
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