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Hire the best Virtual Assistants in Castries, LC

Check out Virtual Assistants in Castries, LC with the skills you need for your next job.
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  • $25 hourly
    • 4.6/5
    • (3 jobs)
    Good day my name is Je' Quan Joseph, I have worked at a few call centers for over 4 years now, and during that time, I have sharpened my communication skills, expanded my literature through several online forces provided by the various establishments and as well as improving my work ethics when it comes to dealing with/ assisting customers. With my vast knowledge of Account Management, Sales, Customer Support, and Virtual Assistant. I'll gladly assist you by bringing my skills and expertise from various fields to help grow your organization and assist your clients/ customers better. Whether making phone calls, sending and responding to emails, or managing calendars my service is here to help. I look forward to working with you in the future.
    Featured Skill Virtual Assistant
    Email Support
    Virtual Assistance
    Customer Support
    US English Dialect
    Male
    Phone Communication
    Data Entry
  • $45 hourly
    • 0.0/5
    • (0 jobs)
    Dynamic Results-Driven Leader: Your Business's Secret Weapon Tired of stagnant growth and average performance? Look no further. As a seasoned professional with 7+ years of experience, I'm ready to transform your business into a thriving powerhouse. My Proven Track Record: Exceeding Expectations: Consistently surpassing targets and delivering exceptional results across various industries. Client-Centric Approach: Building lasting relationships and providing unparalleled service. Strategic Vision: Driving growth through innovative marketing strategies and strategic business development. Team Leadership: Fostering a positive work culture and empowering teams to achieve their best. My Skills: Financial Expertise: Mastery of payroll management, compliance, and financial analysis using QuickBooks Online and Bookkeeping -Sage 50 Payroll. Tax Expertise: Handling income tax, VAT, payroll, corporate tax, and financial analysis with precision. Customer Service Excellence: Providing exceptional customer support and building strong relationships. Sales and Cold Calling: Generating leads, closing deals, and driving revenue growth. Operational Excellence: Implementing efficient processes to streamline operations and maximize productivity. Leadership and Communication: Inspiring teams and building strong relationships with stakeholders. Why Choose Me? Proven Track Record: Demonstrated success in customer service, sales, and financial management roles. Technical Proficiency: Expertise in QuickBooks Online and Bookkeeping -Sage 50 Payroll, and tax accounting. Results-Oriented: Proven ability to deliver tangible outcomes and drive business success. Adaptability: Experience working in diverse industries and handling complex challenges. Commitment to Excellence: Passion for providing top-notch service and exceeding client expectations. Let's Partner to Achieve Your Goals. Ready to take your business to the next level? Contact me today to discuss your specific needs and explore how I can help you achieve your objectives.
    Featured Skill Virtual Assistant
    Virtual Assistance
    Data Entry
    Price & Quote Negotiation
    Contract Negotiation
    Email Communication
    Cold Call
    QuickBooks Online
    Bookkeeping
    Sales Leads
    Customer Service
  • $8 hourly
    • 5.0/5
    • (1 job)
    Hello! I am Dania, a dedicated virtual assistant and customer support specialist with a passion for providing exceptional service and support to clients across diverse industries. With a strong background in administrative tasks, communication skills, and customer service, I am here to help you streamline your operations and enhance your customer experience. **Key Skills and Expertise:** ✅ Virtual assistance ✅ Customer support ✅ Email management ✅ Data entry ✅ Interviewing ✅ Live chat support ✅ CRM software proficiency ✅ Excellent communication skills **Why Choose Me:** I pride myself on my attention to detail, strong organizational skills, and ability to multitask effectively. As a virtual assistant and customer support specialist, I am committed to delivering timely and professional service to ensure client satisfaction. With a proactive and client-centric approach, I strive to exceed expectations and add value to every project I undertake. **Services Offered:** (but are not limited to) - Managing emails and correspondence - Providing live chat support for website visitors - Data entry and database management - Handling customer inquiries and resolving issues - Assisting with scheduling and calendar management - Using CRM software to maintain client records **Let's Connect:** ‼️Take advantage of my rates while I build my upwork experience.‼️ If you are seeking a dependable virtual assistant and customer support specialist to help you streamline your operations and enhance your customer service, I am here to support you. Let's discuss how we can work together to achieve your business goals and deliver exceptional service to your clients.
    Featured Skill Virtual Assistant
    Recruiting
    Virtual Assistance
    Organizational Behavior
    Customer Service
    Outbound Sales
    Data Entry
    Communications
    Typing
  • $10 hourly
    • 5.0/5
    • (1 job)
    ⭐Customer Service & Support Specialist | Enhancing Experiences with Expertise and Care⭐ Hello! 👋🏾 I’m a dedicated and detailed oriented Customer Service & Operations Specialist with experience in e-commerce, SaaS, and order management. I provide exceptional support while ensuring smooth backend operations, helping businesses enhance their customer experience and streamline workflows. Here’s what sets me apart: ✔️Exceptional Customer Support: Skilled in handling customer inquiries across various channels including email, phone, and live chat and ticketing systems (Gorgias, Zendesk). I excel at addressing issues efficiently, providing clear information, and creating positive interactions that enhance customer satisfaction. ✔️Order & Return Management: Experienced in supporting customers with product selection, order placement, replacements, exchanges, refunds and return processing using Shopify, Return Helper and other platforms. My goal is to make every customer interaction smooth and satisfactory, from start to finish. ✔️Billing & Payments Support: Assisting customers with payments troubleshooting, and refund calculations. ✔️E-commerce Operations: Inventory updates, order tracking, and resolving fulfillment issues. ✔️Effective Problem-Solving: Adept at resolving customer issues and finding practical solutions that meet their needs. My approach involves active listening, empathy, and swift action to ensure all concerns are addressed promptly. ✔️Technical Proficiency: Familiar with tools and platforms such as Zendesk and Shopify, which enable me to manage customer interactions and support tasks effectively. My technical skills ensure that I can handle various customer service functions with ease. Platforms & Tools I Use: • Gorgias, Zendesk ( Customer Support) • Shopify (E-commerce Management) • Return Helper ( Returns and Refunds) • CRM & ticketing Systems I am committed to delivering friendly, efficient, and solution-driven support while keeping operations smooth and customers happy. If you need an expert to enhance your customer experience and streamline backend processes, let's connect!
    Featured Skill Virtual Assistant
    Gorgias
    Ticketing System
    Order Tracking
    Zendesk
    Interpersonal Skills
    Administrative Support
    Customer Service
    Online Chat Support
    Email Support
    Multitasking
    Customer Support
    Shopify
    Virtual Assistance
    Email Communication
    Data Entry
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    Hello, my name is Leana, and I am eager to help you reach your objectives. I am currently pursuing a degree in financial management at the University of the West Indies to enhance my knowledge in the field. I dedicate significant attention and effort to my work. My skills include proficiency in Microsoft Office, data entry, customer service, and project management. Should you require any assistance, please feel free to reach out to me.
    Featured Skill Virtual Assistant
    Accuracy Verification
    Project Management
    Appointment Setting
    Email Management
    Virtual Assistance
    File Management
    Office Administration
    Data Mining
    Microsoft Excel
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Access
    Data Entry
    Receptionist Skills
    English
  • $35 hourly
    • 0.0/5
    • (0 jobs)
    I am a bilingual Project Manager and International Business Professional with a recognized skill for service excellence and a passion for helping businesses. As a fluent Spanish and English speaker and Certified Project Manager, I have spent over 20 years of my professional career assisting Caribbean companies to improve their operations and access export markets. I have also served in roles which required me to coordinate virtual and in-person events and mobilize stakeholders. I have knowledge in Microsoft Office Suite, Trello, Canva and other virtual tools. If you are looking for an assistant, coordinator or client manager I am certain that my skills and experience will be valuable for your business.
    Featured Skill Virtual Assistant
    Language Interpretation
    Translation
    Data Entry
    General Transcription
    Virtual Assistance
    Microsoft Project
    English
    Spanish
    Customer Service
    Business Plan Writing
    Graphic Design
    Project Management
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    With over 15 years of experience in risk management, project execution, and process improvement, I specialize in helping organizations streamline operations, mitigate risks, and drive sustainable growth. My career spans commercial banking, central banking, retail, and freelance consulting, giving me a unique cross-industry perspective to solve complex business challenges. Key Strengths & Achievements: ✔ Risk Management Excellence – Built and implemented robust risk frameworks for financial institutions, reducing credit risk by 15% and improving portfolio performance through data-driven strategies. ✔ Project Leadership – Successfully delivered high-impact projects, from credit risk pricing models to audit efficiency programs, cutting resolution times by 50% while enhancing compliance. ✔ Process Optimization – Leveraged data analytics and automation to boost operational efficiency by 25%, slashing approval times and strengthening internal controls. ✔ Financial & Operational Turnarounds – Drove 3.4% credit portfolio growth, surpassed debt recovery targets by 18% for 5 consecutive years, and led teams to win industry awards for resilience and performance. ✔ Stakeholder Collaboration – Adept at bridging gaps between executives, regulators, and operational teams to align risk, compliance, and business objectives. Why Work With Me? I combine strategic vision with hands-on execution to deliver measurable results—whether optimizing workflows, rescuing high-risk projects, or transforming compliance cultures. My approach blends analytical rigor, agile methodologies, and leadership mentorship to foster long-term success. Let’s connect to discuss how I can help your organization minimize risks, maximize efficiency, and achieve strategic goals.
    Featured Skill Virtual Assistant
    Problem Solving
    Strategic Planning
    Critical Thinking Skills
    Data Analytics
    Governance, Risk Management & Compliance
    Data Analysis Consultation
    Communication Skills
    Microsoft Project
    Market Research
    Project Management
    Virtual Assistance
  • $35 hourly
    • 0.0/5
    • (0 jobs)
    I'm an experienced Administrative Assistant, ready to showcase my talent to any firm. Document & Presentation Preparation (PowerPoint, Word) Expense Reports & Budget Tracking (Excel, Concur, QuickBooks) High-Level Organization & Time Management Discretion & Professionalism with Sensitive Information Proactive Support & Anticipation of Executive Needs Multitasking Under Pressure Interdepartmental Collaboration Tech Savvy & Quick Learner of New Tools
    Featured Skill Virtual Assistant
    Academic Research
    Facebook Marketplace
    General Transcription
    Virtual Assistance
    Data Entry
  • $10 hourly
    • 4.9/5
    • (2 jobs)
    I am a successful, vibrant, professional, hard working, independent individual with 9+ years of experience working within the Telemarking and Customer Service field. I work well within a team, with little supervision and always meet expectations and deadline. I have very dependable and responsible to get each task that is assigned done within a timeframe. I have worked with a number of well known companies like Santander and Sandals. The project that I have been assigned to would be billing and customer service inquiries and relations. I am willing to learn and opened minded, good with communication and computer skills. I look forward to provide my skills with any company that will provide me with the opportunity.
    Featured Skill Virtual Assistant
    Office Administration
    Appointment Setting
    Virtual Assistance
    Accounts Receivable
    Accounts Payable
    Accounting Basics
    Bookkeeping
    Product Knowledge
    Customer Support
    Customer Service
    Data Entry
    Email Support
    Order Tracking
    Inbound Inquiry
    Online Chat Support
  • $6 hourly
    • 0.0/5
    • (1 job)
    Hello, I'm a dedicated and result-driven professional with a passion for delivering exceptional customer service with a solid background in customer services roles, management roles and data organizing roles. I bring a wealth of experience in handling diverse customer needs. My expertise including resolving issues promptly, cultivating positive client relationships, and consistently exceeding performance targets. I am adept at leveraging effective communication and problem-solving skills to ensure customer satisfaction. Let me partner with you to elevate your customer service experience and contribute to the success of your business.
    Featured Skill Virtual Assistant
    Email Marketing
    Virtual Assistance
    Market Research
    Data Entry
    Customer Service
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    Twenty-year Sustainable Development Professional with expertise in Tourism Product Development, Budgeting, Research & Analysis, and Event Management. Adept at developing and executing strategic marketing initiatives, driving sales, and enhancing customer experiences. Demonstrated success in leading teams, managing key relationships, and achieving organizational goals. Willing to travel and work flexibly as projects require.
    Featured Skill Virtual Assistant
    Project Management
    Market Research
    Virtual Assistance
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    I am a hardworking and reliable professional with a strong attention to detail and a passion for providing excellent customer service. As a team player and decisive problem solver, I thrive in a fast paste environment, and I am always ready to provide service with the most positive and energetic attitude. I have experience in appointment setting, business development as well as management skills. My dedication and passion have been recognized with awards, praises and extra responsibilities. I have a proven record of surpassing sales targets and boosting revenue and delivering outstanding service.
    Featured Skill Virtual Assistant
    Online Chat Support
    Email Support
    Sales
    Sales Development
    Customer Service
    Customer Care
    Receptionist Skills
    Outbound Sales
    Problem Solving
    Virtual Assistance
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    Professional Summary Reliable and detail-oriented Virtual Assistant based in Saint Lucia with hands-on experience in administrative support, data entry, email management, and customer communication. Adept at helping busy professionals stay organized, meet deadlines, and streamline operations. Eager to contribute to a remote team with professionalism and a strong work ethic.
    Featured Skill Virtual Assistant
    Virtual Assistance
    Data Entry
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    Organized Administrative Assistant with experience in scheduling, document management, and office coordination. Skilled in MS Office, communication, and multitasking. Passionate about efficiency, team support, and continuous learning.
    Featured Skill Virtual Assistant
    Customer Care
    Customer Engagement
    Payment Processing
    General Transcription
    Facebook Marketplace
    Virtual Assistance
    Data Entry
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I am experienced in Office administration, customer service as well as inbound and outbound call center agent (sales/customer support). I am always willing to try and to learn new things and learn very quickly, great team player and believe in healthy and effective communication. Work very well independently with little to no supervision.
    Featured Skill Virtual Assistant
    General Transcription
    Virtual Assistance
    Data Entry
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    I’m a dedicated finance and administrative professional with over 16 years of experience in service. My background includes payroll processing, procurement support, data entry, and financial reconciliation across various departments. I also have retail experience as a cashier and sales associate, which strengthened my customer service and cash handling skills. What I bring to every project: Payroll & Finance: Processed payroll for large teams, maintained employee records, and supported budget tracking Procurement Support: Assisted with bid evaluations, vendor coordination, contract preparation, and delivery tracking Data Entry & Documentation: Organized financial data using Excel and internal systems with strong attention to accuracy Audit & Reconciliation: Reviewed accounts and cashbooks, helping teams stay compliant and balanced I take pride in being reliable, detail-focused, and committed to delivering high-quality work. I approach every task with care, consistency, and a drive to exceed expectations.
    Featured Skill Virtual Assistant
    General Transcription
    Administrative Support
    Payroll Reconciliation
    Payroll Accounting
    Procurement
    Virtual Assistance
    Data Entry
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    I am a dedicated professional with experience as a teacher, office administrator, and collections officer. I bring strong communication, organizational, and problem-solving skills to every role. Passionate about education, efficiency, and customer service, I strive to create positive outcomes whether in the classroom or the workplace. These are a few of my skills I have to offer: Communication (written & verbal) Organization & time management Customer service Problem-solving Conflict resolution Data entry & record keeping Microsoft Office & office software proficiency Team collaboration Attention to detail Financial/account management Classroom management
    Featured Skill Virtual Assistant
    Educational Software
    Learning Management System
    Critical Thinking Skills
    Virtual Assistance
    Academic Research
    General Transcription
    Microsoft Access
    CRM Software
    Active Listening
    Customer Service Chatbot
    Data Entry
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    Reliable and empathetic Customer Service Specialist with 5+ years of experience in handling email, chat, and phone support. I help businesses keep their customers happy by resolving issues quickly and professionally. Whether it’s answering questions, processing orders, or calming a frustrated client, I always deliver friendly and efficient service.
    Featured Skill Virtual Assistant
    Project Management
    Microsoft Project
    General Transcription
    Virtual Assistance
    Data Entry
    Staff Recruitment & Management
    HR & Business Services
    Report Writing
    Customer Care
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I am dedicated to delivering exceptional customer satisfaction and take pride in doing so with a positive and professional demeanor. I would welcome the opportunity to bring this commitment, along with my proven skills in customer service and sales, to any role. My experience as both a customer service representative and a sales professional has equipped me with a strong understanding of client needs, and I am confident that I can contribute effectively to your team while driving both customer satisfaction and business growth.
    Featured Skill Virtual Assistant
    Virtual Assistance
    Communications
    Scheduling
    Communication Skills
    Sales
    Customer Relationship Management
    Slack
    Data Entry
    Time Management
    Salesforce
    Phone Communication
    Customer Service
    Phone Support
    Online Chat Support
    Email Support
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Experienced professional with a strong customer service, human resources, and project management background. I excel at resolving customer inquiries and complaints, streamlining HR processes, and managing teams effectively. *Project management *Communication is essential for ensuring alignment, fostering collaboration, and maintaining transparency.
    Featured Skill Virtual Assistant
    Customer Service
    Human Resources
    Project Management
    General Transcription
    Data Entry
    Virtual Assistance
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Eva Louis - Professional Bio With over a decade of experience in customer service, I am a highly skilled and personable professional known for my exceptional communication abilities and dedication to providing outstanding service. Throughout my career, I have demonstrated strong leadership skills, having held leadership positions twice, where I successfully managed teams and fostered a positive, collaborative work environment. A team player at heart, I am always eager to lend a helping hand and bring a bubbly, approachable attitude to any team. At 38 years old, I have a well-rounded background that blends strong organizational and communication skills with an innate ability to connect with customers and colleagues alike. Outside of work, I am passionate about motor sports and enjoy singing, both of which fuel her energetic and enthusiastic approach to life and work. I am currently seeking new opportunities to leverage my expertise in customer service and leadership while continuing to help organizations thrive through exceptional teamwork and communication.
    Featured Skill Virtual Assistant
    General Transcription
    Data Entry
    Virtual Assistance
    PowerPoint Presentation
    Microsoft Office
    Microsoft Excel
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Reliable Admin Support | Intermediate Data Entry | Bookkeeping Professional Hi! I’m Kadian Eudovique, a dependable and detail-oriented freelancer with a passion for helping businesses stay organized and on top of their numbers. With several years of experience in administrative support, data entry, and bookkeeping, I offer efficient and accurate solutions tailored to your business needs. Here’s what I bring to the table: ✔️ Fast and accurate data entry with keen attention to detail ✔️ Skilled in bookkeeping, including invoicing, reconciliations, and financial record-keeping (QuickBooks, Excel, etc.) ✔️ Proficient in handling email and calendar management, file organization, and other general admin tasks ✔️ Strong communicator, highly reliable, and deadline-focused Whether you need one-time support or ongoing help, I’m here to lighten your workload and keep things running smoothly behind the scenes. Let’s chat about how I can support your business—message me today to get started!
    Featured Skill Virtual Assistant
    Project Management
    Virtual Assistance
    Bookkeeping
    Data Entry
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    Bilingual Administrative Assistant Hello! I’m a bilingual Administrative Assistant fluent in both English and Spanish, with a strong background in office support and a diploma in Healthcare Management. I specialize in helping busy individuals like you especially in the healthcare field stay organized, efficient, and focused on what matters most. With over 5 years of experience, I specialize in providing high-quality virtual support that saves you time, reduces stress, save money and helps you stay focused on your goals. My training in healthcare management allows me to confidently support medical offices, clinics, non- health related and health-related businesses with a wide range of administrative tasks. What I Can Help You With: * Calendar & email management * Patient scheduling & appointment reminders * Document preparation & formatting (Word, Excel, PDFs) * Medical data entry & transcription * Internet research * Payroll preparation * Vacation planning * Travel arrangements & itinerary planning * File management & cloud storage organization * Customer support (email, chat, phone – bilingual) * Scheduling meetings & taking minutes Whether you need day-to-day assistance or help with a one-time project, I bring a proactive attitude, strong communication skills, and the ability to work independently with minimal supervision. Why Work With Me? * Diploma in Healthcare Management: Solid understanding of healthcare admin, terminology, and workflows * Fully bilingual( Native English speaker): Communicate seamlessly with English & Spanish-speaking clients and patients * Detail-oriented & proactive: I meet deadlines, solve problems, and work with minimal supervision. * Professional & trustworthy: Committed to confidentiality, especially with sensitive healthcare data Let me make your workload lighter and your business more efficient,making your to do list shorter. Send me a message and let’s get started!
    Featured Skill Virtual Assistant
    Data Entry
    General Transcription
    Virtual Assistance
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    I am a well spoken computer proficient individual seeking to earn by utilizing my acwuired skillset. I am competent and very proficient in computers. I can assist with data entry, transcription, virtual support, customer service.
    Featured Skill Virtual Assistant
    Academic Research
    Virtual Assistance
    General Transcription
    Data Entry
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    I'm Kelly, a strong-willed opinionated mind that has a passion for success. I am born, raised and still loving life in fabulous St. Lucia, I adore my homeland which is located in the Caribbean. I believe it is possible to do anything you want in life, and I am fulfilling mine!Service-oriented individual with 5-year background in Customer Service, Administration & Digital Marketing. Core competencies include excellent communication and time management skills.
    Featured Skill Virtual Assistant
    Property Management
    Real Estate Virtual Assistance
    Customer Engagement
    Video Editing
    Social Media Management
    Customer Care
    Virtual Assistance
    Social Media Content Creation
    Digital Marketing
    Customer Service
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    Reliable Admin Support | Data Entry | Virtual Assistant | Organizational Pro Hi! I'm a highly organized and detail-oriented Admin Support professional with over 10 years of experience helping businesses run smoothly behind the scenes. I specialize in handling the essential tasks that free up your time so you can focus on growth. 🔹 What I Can Help You With: Data entry and data management (Excel, Google Sheets, CRMs) Email and calendar management Internet research File organization and cloud storage (Google Drive, Dropbox) Customer support (email/chat) Document formatting and editing (Word, PDF, Google Docs) 🔹 Why Work With Me? 100% accuracy and confidentiality Fast turnaround and excellent communication Flexible hours to suit your time zone Tech-savvy and quick to learn new tools I take pride in being dependable, responsive, and easy to work with. Whether you're a small business owner, entrepreneur, or busy executive, I’m here to make your life easier. Let’s chat about how I can support your business!
    Featured Skill Virtual Assistant
    Facebook Marketplace
    Market Research
    Company Research
    Academic Research
    Virtual Assistance
    General Transcription
    Data Entry
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