Hire the best Virtual Assistants in Granada, NI

Check out Virtual Assistants in Granada, NI with the skills you need for your next job.
  • $9 hourly
    Achieve to perform in the various tasks and positions assigned to me, to grow as a person and professional. Almost 10 years of BPO experience: -Customer service specialist -Appointment setter -Sales -Administrative assistant
    Featured Skill Virtual Assistant
    Appointment Setting
    Sales
    Outbound Sales
    Server
    Receptionist Skills
    Customer Service
    Virtual Assistance
  • $8 hourly
    I'm a customer service, tech support, and training professional with 10+ years of experience — including freelancing here on Upwork — helping businesses deliver amazing service and build strong teams. I've worked with top companies taking on roles as a Trainer, Supervisor, SME (Subject Matter Expert), Tech Support Advocate, and Digital Marketing PPC Specialist. Whether it is helping customers solve problems, training new hires, managing team performance, or supporting marketing efforts, I always aim for top-quality results. I’m fluent in English and native in Spanish, skilled with CRM tools, and passionate about delivering great experiences — both for clients and their customers. I’m proactive, reliable, and easy to work with, and I take pride in making a real impact on every project. My specialties include: ✅ Customer Service & Technical Support ✅ Team Training & Development ✅ Escalation Handling & Problem-Solving ✅ Digital Marketing Support ✅ KPI Monitoring & Performance Improvement ✅ Bilingual Communication (English & Spanish) If you're looking for someone experienced, dependable, and committed to your success — let’s connect!
    Featured Skill Virtual Assistant
    Office 365
    Cross Functional Team Leadership
    Bilingual Education
    Training & Development
    Real Estate Virtual Assistance
    Virtual Assistance
    Teaching English as a Foreign Language Certification
    Technical Support
    Data Entry
    Digital Marketing
    Digital Marketing Strategy
    Customer Service
    Customer Support
    Online Chat Support
  • $11 hourly
    Hello. I'm a dedicated Virtual assistant passionate about efficient task management. As a self-starter, I thrive in remote work environments and excel at administrative tasks, such as proofreading. My goal is to provide top-notch administrative support to busy professionals. With 8+ years of experience, I've honed my organizational skills and attention to detail. I specialize in Sales, social media and email marketing, calendar management, email handling, and data entry. My proficiency in tools like Microsoft Office and Google Workspace ensures seamless communication and efficient workflows. Outside work, I'm a Pet lover :) and lover of productivity hacks. Let's collaborate and streamline your business processes.
    Featured Skill Virtual Assistant
    Market Research
    Lead Generation
    Troubleshooting
    Social Media Replies
    Virtual Assistance
    Data Curation
    Data Entry
  • $6 hourly
    I'm a Virtual Assistant experienced in sales and marketing specialist. Whether you are looking to increase your pipeline and close more deals, create marketing materials for marketing to attract more clients for your company, or need someone to schedule your Appointments with potential prospects and and qualify them to convert them into your clients. I'm here to help. • Knows Batchdialer, Vulcan 7, Mojo, Redex, Landvoice, Realgeeks, Canvas, Trello, Batchleads, MLS, Matrix. Photoshop, Lightroom, Adobe Illustrator, Adobe Premier, Landing Pages, Facebook Ads, Mailchimp, Calendly. • A Fully committed person from the beginning to the end. • Communication is one of the most important skills you require for a successful life, so let’s keep in touch.
    Featured Skill Virtual Assistant
    Video Editing
    Flyer Design
    Cold Calling
    Appointment Setting
    Real Estate Cold Calling
    Freelance Marketing
    Marketing
    Virtual Assistance
  • $5 hourly
    Hi, my name is Claudia and I'm very glad to share my experience and get more knowledge by working in your company. About my experience and roles, I've gotten enough experience working in the BPO industry in two different campaigns, multiple lobs and being support to new hired people which were starting in this world; Handling calls, customers, tools and devices is not a problem because all is about practice and perseverence, my skills has been adquireded along these years but I really know there is an infinity to learn about, every single day is a new opportunity to increase my knowledge and develop myself, I'm quite sure I'll be a good option to be choosen and maybe an important part of your company in long terms. - Full and easy adaptation to needs. - Communication and organization. - Multitasking.
    Featured Skill Virtual Assistant
    Email
    Lead Generation
    Cold Call
    Customer Retention
    Phone Support
    Calendar Management
    Virtual Assistance
    Writing
    Multitasking
    Customer Service
    Marketing
  • $13 hourly
    Industrial Engineer with a Postgraduate degree in Operations Management. My background has equipped me with expertise in Workforce Management, Quality Management Systems, Operational Management, Financial Management, and Supply Chain Management. Proactive professional, focused on continuous improvement and innovation, with a strong orientation toward results and the ability to thrive under pressure with extensive experience in developing and optimizing company operations, both in execution and at the strategic level. Wide experience in Advance Excel, IEX, Citrix, Pulse, WorkDay, Payroll, Start Time Cards, Tracer, SMART Methodology, Action Plan creation, TRIAD form, CUPA, Banking Core, MiniTab, PowerBI, Tableu, Google Sheets, Microsoft Office 365, CRMs related, Asana, QuickBooks, Google Sheets, Zendesk.
    Featured Skill Virtual Assistant
    Google Sheets
    System Monitoring
    Microsoft Excel
    People Management
    Customer Service
    Time Management
    Strategic Planning
    Process Development
    Performance Management
    Problem Solving
    Data Analysis
    Real Time Stream Processing
    Forecasting
    Project Management
    Virtual Assistance
  • $5 hourly
    I specialize in virtual assistance and education. With over a year of experience in teaching English, I bring excellent communication skills and a strong ability to organize and manage tasks efficiently. I am dedicated to delivering high-quality work and assisting businesses or individuals in achieving their goals. Let’s work together to make your projects successful!
    Featured Skill Virtual Assistant
    Virtual Assistance
  • $7 hourly
    Operation lead supervisor with data analysis experience, CRM management, and upselling skills, along with financial knowledge and 6 years of experience in the call center industry. - Energetic and service-oriented professional of a carrier in customer support and coaching, with foundational experience in handling customer inquiries and maintaining high satisfaction ratings, Skilled in effective communication, managing people and team work, with a proven ability to learn quickly and adapt to new challenges. Committed to delivering exceptional service and contributing to business success. -Self-motivated CS Coach, detail oriented and organized individual who exemplifies professionalism, and an ability to manage people, multiple project and tasks.
    Featured Skill Virtual Assistant
    Data Entry
    Facebook Marketplace
    Company Research
    Virtual Assistance
  • $8 hourly
    I bring a strong background in operation management and customer service such as voice calls and chats also as an intake specialist due to my previous experiences working as a virtual assistant doing many roles such as appointment setter, leads generator and realtor assistant for different states across the US. with a significant focus on leadership roles. I’m currently working as a supervisor at a BPO, I honed my skills in managing teams, ensuring they meet performance goals and maintaining high customer satisfaction. I excel at tracking key metrics, identifying areas for improvement, and implementing strategies that boost team productivity and efficiency. My ability to manage daily operations, train staff, and improve processes makes me a valuable asset. Im experienced working with many CRMs, led daily monitoring, coaching skills and data analysis as well as proficiency in microsoft such as word, excel, powerpoint, outlook, google environment as these are the tools I used on a daily basis for always adhering to the client’s processes and last but not least I’m always oriented to details and keeping customer satisfied with the service provided by me agents after using my guidance, this is a little bit about me, thanks so much
    Featured Skill Virtual Assistant
    Project Management
    Data Entry
    Microsoft Project
    Virtual Assistance
  • $5 hourly
    A highly skilled and detail-oriented Public Accountant with over 6 years of experience in financial management, accounting, and tax advisory. - Expertise in financial reporting, auditing, and ensuring compliance with local and international accounting standards and regulations. -Proficient in using accounting software and ERP systems to streamline financial processes and improve efficiency. -Skilled in collaborating effectively with team members and other staff, ensuring seamless interactions in diverse settings.
    Featured Skill Virtual Assistant
    Company Research
    General Transcription
    Virtual Assistance
    Data Entry
  • $7 hourly
    Hola! Soy Angelica, asistente virtual administrativa con más de 4 años de experiencia en diversas áreas, como atención al cliente, telemarketing, admisiones y apoyo administrativo general. He colaborado para diferentes sectores como en educación universitaria, call center, contabilidad. A lo largo de mi trayectoria y experiencia, he ayudado a diferentes empresas y sectores a gestionar áreas específicas de sus empresas de forma muy eficiente y eficaz. Mi principal objetivo es siempre cumplir efectivamente con las tareas asignadas así mismo en la implementación de herramientas para simplificar y agilizar su trabajo diario, maximizando así su productividad y crecimiento. Mis habilidades y servicios incluyen lo siguiente: Atención al cliente excepcional: gracias a mis habilidades puedo ofrecer un servicio de atención al cliente de calidad, en el cual siempre he garantizando una experiencia positiva en cada interacción o forma de comunicación con cada cliente. Asignación de casos a resolver, seguimiento de clientes y desarrollo para la resolución de problemas. Apoyo administrativo completo: Ayudo con tareas administrativas como la gestión del correo electrónico, la gestión de agendas, la organización de documentos y la coordinación de reuniones. Conocimientos en el sector de rentas cortas: Puedo ayudarle con la gestión de propiedades o rentas cortas dentro de la plataforma de Airbnb. Puedo ayudarte a gestionar la mensajería, respondiendo las consultas o comentarios dentro de la plataforma así mismo configuro desde 0 sus anuncios para incrementar visibilidad y despegar sus propiedades. Siempre estoy dispuesto a aprender y adaptarme a las necesidades cambiantes de su negocio. Si estás buscando una asistente administrativo remoto, fiable, proactiva y orientada a resultados, no dudes en ponerte en contacto conmigo, ¡trabajemos juntos para hacer crecer tu negocio con eficacia y éxito!
    Featured Skill Virtual Assistant
    Email Support
    Email Management
    Report Writing
    Client Management
    Chat & Messaging Software
    CRM Software
    Automation
    Administrative Support
    Customer Service
    Virtual Assistance
  • $7 hourly
    Hi there! I'm a detail-oriented and proactive Bilingual Administrative Virtual Assistant with experience in the U.S. real estate industry. I specialize in helping real estate professionals and businesses streamline operations, manage administrative tasks efficiently, and provide exceptional client support in English and Spanish. Looking forward to the opportunity to collaborate. Let's connect!
    Featured Skill Virtual Assistant
    Bilingual Education
    Appointment Setting
    Telemarketing
    Google Calendar
    Outbound Call
    Inside Sales
    Communication Skills
    Microsoft Word
    Microsoft Excel
    Lead Generation
    Real Estate Cold Calling
    Virtual Assistance
  • $6 hourly
    In my previous role as a Sales and Inventory Assistant, I was responsible for a wide range of tasks that allowed me to develop key skills in sales, customer service, and inventory management. I used tools like Excel to track product inflow and outflow, ensuring that the inventory was always up-to-date and accurately managed. Additionally, I interacted directly with customers, providing personalized support, addressing inquiries, and facilitating the sales process. I collaborated with the team to improve operational efficiency, implementing creative solutions to optimize inventory management and ensure a smooth product flow. My attention to detail and ability to work under pressure allowed me to meet the company's goals while maintaining a professional and friendly relationship with customers.
    Featured Skill Virtual Assistant
    Spanish
    Microsoft Word
    Sales
    Writing
    Spanish to English Translation
    English to Spanish Translation
    Microsoft Excel
    Virtual Assistance
    Grammar
  • $6 hourly
    I’m an experienced administrative and marketing professional specializing in expense management, financial tracking, and market research. Whether you need assistance with budgeting, customer service, B2C operations, or streamlining business workflows, I can help. - Skilled in expense reporting, invoice management, and inventory control. - Experience in sales, customer service, and promotional strategy. - Strong analytical skills for tracking reports and market research. Regular communication is important to me, so let’s stay in touch!
    Featured Skill Virtual Assistant
    Virtual Assistance
    Market Research
    Team Building
    Customer Service
    Phone Communication
  • $3 hourly
    Hi everyone , my name is Melissa Ruiz . I have 4 years of experience as a customer service and virtual assistant . I am very responsible and dedicated to my work. It will be great to work together early . Bilingual Spanish and English . About my experiences : Responding to customer inquiries by email, phone, chat, or social media Resolving complaints Processing orders Maintaining client records Managing product issues Sending emails, newsletters, and catalogs Answering customer support tickets Skills and qualities Excellent communication skills Multitasking abilities Technical proficiency Critical thinking skills Organizational skills Time management skills
    Featured Skill Virtual Assistant
    Video Transcription
    Audio Transcription
    Creative Writing
    Multitasking
    AnyDesk Software
    BPO Call Center
    Email
    Copywriting
    Writing
    Data Entry
    Virtual Assistance
    Latin American Spanish Accent
    Spanish to English Translation
    Customer Support
    Customer Service
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