Hire the best Virtual Assistants in San Salvador, SV
Check out Virtual Assistants in San Salvador, SV with the skills you need for your next job.
- $23 hourly
- 4.8/5
- (68 jobs)
⭐ TOP RATED ⭐ 🏅 Google Cloud Certified, Associate Cloud Engineer 🏅 🏅 Google Cloud Certified, Professional Google Workspace Administrator 🏅 A highly motivated and experienced Technical Support Specialist with a proven track record of success in providing excellent customer service and resolving technical issues. I am a Google Workspace (formely GSuite) administrator, specialized in email delivery and configuration. I possess strong problem-solving and analytical skills, as well as the ability to work effectively in a team environment. I am able to quickly and efficiently identify and resolve technical issues. Experience: 🔹 8+ years of experience in tech support, customer service, and sales. 🔹 Google Workspace administrator. 🔹 Email delivery and security specialist 🔹 IMAP, POP3 and SMTP configuration 🔹 Email authentication (SPF, DKIM and DMARC) 🔹 MDM 🔹 ChromeOS management. 🔹 DNS management. 🔹 PC troubleshooting, malware removal, clean up (malware and viruses) and tune up.Virtual Assistant
Virtual AssistanceGoogle WorkspaceGoogle Cloud PlatformSpanishEmail Spoofing DetectionEmail SupportEmail DeliverabilityGmailTechnical SupportEmail SecurityGoogleGoogle Workspace AdministrationChrome OSDNSTech & IT - $25 hourly
- 5.0/5
- (5 jobs)
💡 9+ years of experience in digital marketing and project management. I help businesses streamline marketing workflows and optimize digital operations. 🔹 How I Can Help You: ✔ Email Marketing & Automation (Mailchimp, GoHighLevel, HubSpot) ✔ CRM & Data Tracking (Lead nurturing and performance analysis) ✔ E-commerce & Invoicing (Invoices, refunds, automated payments) ✔ Course & Content Management (Kajabi, Tekmatix, Thinkific) ✔ Administrative & Virtual Assistance (Calendar management, webinars, scheduling, Project Management) ✔ Social Media Management (Content scheduling, community engagement) ✔ Graphic Design for Branding & Marketing (Content creation)Virtual Assistant
Zoom Video ConferencingZoho CRMHubSpotScheduling & Assisting ChatbotContent DevelopmentContent StrategyDigital Marketing MaterialsDigital Marketing ManagementEmail DesignDigital Marketing StrategyDigital StrategyDigital MarketingSocial Media DesignAdministrative SupportVirtual Assistance - $35 hourly
- 5.0/5
- (2 jobs)
Experienced communicator, with a profound development of the Spanish, English and Chinese language. Creative and always responsible In every area of translation. High technology literacy.Virtual Assistant
Instruction-Based PromptMedical ReferralsMeeting SchedulingPhone SupportSchedulingExecutive SupportMedical InterpretationVirtual AssistanceTechnical EditingAcademic ResearchResearch DocumentationSpanish to English TranslationCreative WritingEnglish to Spanish TranslationEnglish to Chinese Translation - $19 hourly
- 4.6/5
- (4 jobs)
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Property Maintenance Dispatcher position. Ready to help team achieve company goals. Expert Customer service /Tech-Managed time efficiently in order to complete all tasks within deadlines. Worked effectively in fast-paced environments. Completed paperwork, recognizing discrepancies and promptly addressing for resolution.Virtual Assistant
Cold CallingLanguage InterpretationProperty Management SoftwareTask CoordinationVirtual AssistanceResolves ConflictCustomer ServiceProperty ManagementData ManagementData MiningBusiness DevelopmentCustomer SupportSales DevelopmentLead GenerationTelemarketing - $10 hourly
- 5.0/5
- (10 jobs)
Hello, I'm a Social Media Expert & Digital Marketing with more than 5 years of experience in creating strategies and managing social media. Establishing your brand can be tricky and it is essential to create an effective all-around marketing strategy that involves all aspects of promotion, from social media to digital marketing. Tools such as social media ads can be powerful in helping you reach the right audience and gain the visibility to bring your business to the next level and increase leads and sales. I can help you manage your organic social media presence in combination with creating impactful paid campaigns on Facebook, Instagram, Twitter, and LinkedIn. I have a proven track record of delivering digital marketing campaigns that exceed KPIs.Virtual Assistant
SchedulingVirtual AssistanceData EntryDigital Marketing StrategyAdministrative SupportEmail CommunicationEmail Campaign SetupSocial Media Lead GenerationInstagramFacebookFacebook AdvertisingSocial Media ManagementFacebook Ads Manager - $12 hourly
- 5.0/5
- (3 jobs)
Hi! Thank you for checking my profile, I have 10 years of experience in customer service, account management, and sales field, worked for telecommunications and internet-based companies in Canada and United States. I can definitely help you with your clients and increase your revenue. Book your meeting now and let's make it happen!Virtual Assistant
RecruitingPipedriveCustomer SupportVirtual AssistanceVideo Editing & ProductionMicrosoft OfficeEmail CommunicationSocial Media ContentSalesforceSalesGoogle Workspace AdministrationAdministrative SupportZendeskEmail SupportInbound Inquiry - $8 hourly
- 5.0/5
- (1 job)
If your looking for a creative assistance you are on the right profile. Providind problem solving skills and show an ability to approach difficult situations and work through them. ... Engaging.... Communication. ... Time management. ... Leadership skills.Virtual Assistant
Virtual AssistanceChat & Messaging SoftwareCustomer Service ChatbotBooking ServicesHealthcarePersonal Injury LawBilingual EducationOutbound CallLawLead GenerationSalesCustomer ServiceSurveySensum - $15 hourly
- 5.0/5
- (9 jobs)
A Self- motivated professional that thrives on innovation and overcoming challenges, learning new skills. I had worked within the call center industry for more than 18 years; and I learned how to manage people also how to treat customers through customer service experience, I was in charge of a Team in the retention area, that show me how to handle stress also I worked as a sales manager and Customer Service Manager, and work under pressure to fulfill customer and Client's needs. My skills *Outstanding Customer Service *Attention to detail *Organized *Great Communication *Excellent Written and Communication skills *Quick learner *Flexible *Proficient in Zendesk, Shopify *Familiar with Microsoft Suite My previous employment roles have taught me several skills: I am highly organized, a quick learner, efficient and adaptable. I speak fluent English and SpanishVirtual Assistant
LiveAgentClickUpSlackAdministrative SupportVirtual AssistanceEmail CommunicationShopifyData EntryOffice 365Customer SatisfactionPhone SupportEnglishZendeskSpanishOnline Chat Support - $8 hourly
- 5.0/5
- (7 jobs)
I’m a Virtual Assistant with experience in various task for over 5 years, as back office, managing email, platforms and Insurance assistant as well. I have done lots of translating work and data entry/transcript, lead generation and logistic management. No matter what the task is, I provided quality service, organized, responsible, proactive, very flexible and quick lerner who follows instructions and very detail oriented. I can help you save time and take load of work of your shoulders by helping you increased productivity for your bussiness or whatever your goal is that the help is needed. Email: monicaherre7@gmail.comVirtual Assistant
TranslationAdministrateBusiness PresentationContent ResearchLogistics CoordinationCustomer ServiceGeneral TranscriptionManagement SkillsAdministrative SupportVirtual AssistanceEmail CommunicationOnline ResearchLead GenerationData Entry - $8 hourly
- 5.0/5
- (1 job)
Software engineering student - Client services experience - Sales specialist - Legal virtual assistant. I do have the ability to work and understand different fields and always delivering outstanding, measurable and efficient results. Experience over 7+ years in client experience and sales Experience over 1 year in legal assistant.Virtual Assistant
Virtual AssistanceLegal AssistanceTelesalesPre-SalesSalesTraining & DevelopmentCustomer ExperienceCustomer SatisfactionCustomer EngagementCustomer Retention - $12 hourly
- 5.0/5
- (5 jobs)
Hi, I am a CSR with an extensive background in the field. I have done several different jobs and positions, most of them related to customer service. I am currently living in San Salvador, El Salvador; I have almost 10 years work experience, taking calls and providing solutions to customers, worked for an US-based company. I have also done several other jobs such as translator, interpreter, sales representative, english teacher and community manager. I am a self driven person, willing to learn new things, enthusiastic, a person who loves challenges and is looking forward to develop even more profesionally in my current areas and expand my knowledge learnign new things. Top Skills: 1. Customer Service - 4 years of experience. 2. Teaching - 4 years of experience. 3. Translator/Interpreter - 6 months experience. 4. Tech support for AT&T - 6 months experience. 5. Community Manager - 9 months experience. Tech Skills: 1. Google Suite 2. MS Suite 3. All Social Media networks. 4. Computing 5. Tech Support / TroubleshootingVirtual Assistant
B2B MarketingVirtual AssistanceCustomer SupportOutbound SalesMicrosoft ExcelSalesGoogle AdsCommunity ManagementTechnical SupportTranslationBlog ContentMicrosoft WordEmail Support - $7 hourly
- 5.0/5
- (3 jobs)
Principal Objectives is to achive goals in my life and improve my work life My main goal is to work in a great company that gives me the opportunity to grow professionally. One of my best skills is to make a big effort in everything I do and perform excellent customer services skills. As well I like the challenges and I consider a shark in bussiness, like to learn new things and put all my effort to make the things correct to be a great personal on the company and grow in my work time.Virtual Assistant
Legal AssistanceVirtual AssistanceCustomer ServiceTechnical SupportSalesOutbound SalesMicrosoft WordMicrosoft OutlookMicrosoft OfficeMicrosoft Excel - $10 hourly
- 5.0/5
- (9 jobs)
Hello, I'm Robert Imery, a dedicated and hardworking Virtual Assistant with over 7 years of hands-on experience in customer support, project management, and property management. I've worked alongside real estate companies, U.S.-based Amazon FBA businesses, and platforms like Shopify, as well as larger international companies. My work has ranged from customer support and research to Amazon advertising, email management, and data entry. I bring a combination of strong multitasking abilities, productivity, report management, and clear communication—both written and verbal. I'm always focused on contributing to the success of the teams I work with and improving processes to get better results. I’m fluent in both English and Spanish, and my communication is almost accent-free, which helps in building solid connections. On the technical side, I’m skilled in: Google Drive Microsoft Office (Excel, Word, PowerPoint, and Outlook) Project management tools (Trello, Asana, Canva) Inventory Planner, Property Wizard, Yardi Salesforce, Amazon Seller Central, Ring Central, and Skype I’d love to connect and explore how I can support your team. I’ve attached my resume for your reference, and I’m happy to discuss any details over a call. Looking forward to hearing from you! Best, Imery.Virtual Assistant
Online Chat SupportEmail CommunicationAmazon FBAGoogle Spreadsheets APIReceptionist SkillsManagement SkillsCustomer ServiceVirtual AssistanceProject ManagementCRM SoftwareMicrosoft ProjectAsanaTrello - $10 hourly
- 5.0/5
- (7 jobs)
I'm Andrea, I'm an Executive/Administrative Assistant with 4+ years experienced with CEO's and top management, and I'm here to help you with all your organization: calendar & email management, meeting coordination, document preparation, being resolutive and research options, administrative tasks, and the most important, bringing confidence and discresion. Whether if you're busy, with many things to do, and you need help, let me be your notepad and release weight from your shoulders. Regular communication is important to me, so let’s keep in touch.Virtual Assistant
Basic Attention TokenCultural AdaptationAppointment SchedulingLeadership SkillsInterpersonal SkillsManagement SkillsSales OperationsSales & MarketingTeam FacilitationLogistics CoordinationOffice AdministrationReal EstateVirtual AssistanceAdministrative SupportReceptionist Skills - $20 hourly
- 5.0/5
- (3 jobs)
I am a bilingual (English and Spanish) business and data analyst with more than five years of experience working with data. I have worked in all the stages of data analysis, from extracting, transforming and loading data, to presenting insights to managers and c-level executives. Among the tasks I have performed throughout my career are: DATA MANIPULATION AND VISUALIZATION: ● Extract and connect data from sources like CSV, JSON, and TXT files; SQL databases; web pages; Sharepoint folders, and OneLake ● Create dashboards from scratch in Power BI (Advanced), Excel and Tableau (basic) ● In Power BI, experience using parameters, bookmarks and advanced visuals to improve dashboards customization and storytelling, as well as with disposing information to specific audiences using apps. A video of a sample dashboard is available in the Portfolio section ● Write advanced DAX measures and calculations leveraging on row and filter contexts and using formulas like CALCULATE, SUMMARIZE, and ADDCOLUMNS ● Build and optimize data models following star and snowflake schema structures ● Elaborate basic applications and reports using Excel VBA and Power Query ● Perform data cleaning and transformation tasks using Power Query and Python ● Extensive experience using SQL, including tools like loops, CTEs, stored procedures and dynamic SQL to perform complex tasks and data automations. Knowledge of those tools in Microsoft SQL Server Management Studio (MSSMS) and Oracle SQL Developer ● Manage MSSMS databases, including data load and permissions grant tasks ● Design automated flows using SQL Server Integration Services (SSIS) and Python to perform ETL tasks (you can check a sample of an ETL process with Python in the Portfolio section) ● Write PowerShell scripts to copy files from one folder to another and execute automatically SSIS packages to load up-to-date information into databases FINANCE: ● Perform credit risk analysis using metrics like % of defaulted amount at X months on books, % of portfolio variation MoM by customer segment, among others ● Construction of business cases for projects ● Creation of dashboards and reports to track portfolio behavior over time ● Analysis of credit and debit card transactions ● Tracking of loyalty programs performance and redemption of benefits by users ● Analysis of credits at default and at risk of default to design customer profiles to identify clients with most risk of failing to pay their obligations ● Review of customers credits history, including canceled and defaulted loans to check if they have always been single-product or multi-product clients REPORTING: ● Report automation in Excel using Power Query and formulas. ● Report presenting in monthly committees to managers and high-level executives ● Report writing and editing to present project results to sponsors ADMINISTRATIVE TASKS: ● Set up meetings with representatives of embassies and international organizations ● Send massive and personalized emails to update data from partners ● Collection and processing of survey data, including cleaning and visualization of most relevant insights ● Partners data update in the CRM Salesforce ● Making calls to invite attendees to meetings and workshops ● Translation of documents from Spanish to English and from English to Spanish I am someone highly organized, proactive, determined, and quick-minded with strong problem-solving skills. I am a team player who always aims to make a positive impact in whichever environment I belong to, so you can be sure I will do my best to deliver quality work so both of us win from our partnership.Virtual Assistant
Microsoft ExcelSpanishVirtual AssistanceDigital LiteracyDonor RelationsRisk AnalysisData AnalysisData VisualizationEditing & ProofreadingAutomationPythonSQL Server Integration ServicesBusiness IntelligenceSQLMicrosoft Power BI - $12 hourly
- 4.7/5
- (3 jobs)
Experienced salesman adept at building client relationships, exceeding sales targets, and delivering exceptional service with persuasive communication skills.Virtual Assistant
Real EstateManagement SkillsMicrosoft ExcelCustomer ServiceAppointment SettingLead GenerationCustomer AcquisitionSalesVirtual Assistance - $10 hourly
- 5.0/5
- (1 job)
I am a general practitioner with experience in primary care, telemedicine, and emergency management. Passionate about providing quality care and improving community health through a holistic, patient-centered approach. Specialized in remote diagnosis, chronic disease management, and mental health counseling. Certified in ACLS and BLS. Skills: 1.Telemedicine 2.Chronic disease management 3.Mental health counseling 4.Remote diagnosis Soy un médico general con experiencia en atención primaria, telemedicina y gestión de emergencias. Apasionado por brindar cuidado de calidad y mejorar la salud comunitaria a través de un enfoque holístico y centrado en el paciente. Especializado en telemedicina, diagnóstico remoto, manejo de enfermedades crónicas y asesoría en salud mental. Certificado en ACLS y BLS. Mis habilidades: 1. Telemedicina 2.Manejo de enfermedades crónicas 3.Asesoría en salud mental 4. Diagnostico remotoVirtual Assistant
Electronic Medical RecordFirst AidCardiovascular TrainingMedical TerminologyMedical InformaticsMedical Equipment & SuppliesMedical Condition CodingMedical TranslationMedical InterpretationMedical BillingHealthcareVirtual AssistanceMedicineMediclinicTelemedicine - $5 hourly
- 5.0/5
- (7 jobs)
Hi there! I’m a dedicated and reliable freelancer with extensive experience in data entry-related tasks, including document conversion, transcription, and virtual assistance. My goal is to deliver high-quality results on time in every project, exceeding your expectations and helping you save your time. 📝Here is a break-down of the services I offer: ▶Data Entry: › From simple data entry tasks to complex data organization in Microsoft Office, Google Workspace, and PDF tools. ▶ Document Conversion: › Convert PDFs, scanned documents, and images (PNG, JPG, etc.) into editable Word, Excel, or Google Docs/Sheets. › Transform CSV files into organized spreadsheets, and vice versa. › Export documents between formats such as PDF, Word, Google Workspace tools, and others. ▶ Data Cleaning & Organization: › Clean, organize, and structure data from small spreadsheets to large databases. ▶ Transcription: › Extract text from images (PNG, JPG, AVIF, etc.) using OCR tools or through precise manual transcription. › Accurate manual video and audio transcription with content in English or Spanish. ▶ Administrative Tasks: › Maintaining and updating records with accuracy and attention to detail. › Managing repetitive tasks › Conducting web research and gathering data from reliable online sources. › Managing large datasets and ensuring consistency through quality checks. ▶ Copy-Paste Tasks ▶ Fast and Accurate Typing Services (over 70 WPM) 🛠️Tools & Platforms: → Microsoft Excel, Word, PowerPoint → Adobe Acrobat → Google Workspace → Canva Now you know. Whether it's simple data entry, organizing data, transcribing content, or handling administrative tasks, I'm here to streamline your workflow. I'm excited to apply my skills to your project and help you achieve your goals effectively. Thank you for checking on my profile. Have a great day!Virtual Assistant
Google DocsGoogle SheetsOnline ResearchPDFMicrosoft WordMicrosoft ExcelAccuracy VerificationDocument ConversionPDF ConversionData CleaningTypingCopy & PasteVirtual AssistanceData Entry - $10 hourly
- 5.0/5
- (4 jobs)
I have extensive experience in customer service, client management, and administrative support. Over my career, I’ve developed skills in handling inquiries, scheduling appointments, managing intake processes, and turning leads into successful outcomes. Being bilingual in English and Spanish allows me to connect with a wide range of people effectively. I’m highly organized, detail-oriented, and experienced in managing sensitive information. My strengths lie in building trust, solving problems, and delivering excellent service in every interaction.Virtual Assistant
Google WorkspacePhone CommunicationForm CompletionEmail CommunicationCustomer ServiceSchedulingPersonal AdministrationImmigration Document TranslationImmigrationDocument TranslationData EntryVirtual Assistance - $25 hourly
- 5.0/5
- (78 jobs)
▶️ Hi, I've helped with managing in projects with companies such as Coca Cola, The United Nations, Burger King, Unilever, Fanta, Citi Bank, Pizza Hut, Walmart, Shell, Global Smile Foundation, P&G, Pepsi, Miller, Mister Donuts, Curves, Jack Daniels, Finlandia and more. I was the co-founder of Frame Freak Studio, a 2D animation studio based in Delaware with 15 years of experience in the industry.. I'm interested in working with small to midsize businesses to help them improve their internal systems and help them become more efficient and effective in their goals. ▶️I can help you with: ✅ Overseeing different departments involving teams from third-party companies ✅ Automation of internal production processes. ✅ Improving emails though copywriting ✅ Managing the production of projects for clients ✅ Onboarding and education of new clients through automation ✅ Developing training materials ✅ Optimization and development of website oriented for sales ✅ Decent knowledge in Search Engine Optimization (SEO) ✅ Systematization of CRM tools ✅ Overseeing different departments involving teams from third-party companies ✅ Crafting content for social media. ✅ Writing articles for website or Linked In ✅ Assisting in formulation of marketing strategy ▶️ Here are some of my skills: 👉 Problem solving 👉 Adaptability 👉 Tech Savvy 👉 Fast Learner 👉 Management 👉 Ability to work independently 👉 Effective Communication 👉 Business analysis Through my contributions, the company has improved internal processes overseen by the company head, resolved complex issues, and enhanced productivity. My ideal role would involve managing a small/mid-size team and overseeing various departments. But I am also open to starting small as a project manager assistant or manager assistant to familiarize myself with your business first. I genuinely aspire to tackle real business challenges to further develop my skills and commitment and I have no problem with starting small to take my time to learn the foundations of your business and adapt to it's needs so I can become a better more effective asset for your business.. I'm eager to learn more about your business needs and discuss the solutions I can offer. ----- P.S. To show my skills in being able to cold reach highly influential people and learning from them, I used to be the host in the Creative Hustlers Show (Video Podcast) where I interviewed Academy Award Winners, Emmy Award Winners, Annie Award Winners, founders, animators, directors, producers and more from great companies like Disney, Pixar, Frederator, Hanna Barbera, Cartoon Network, Ubisoft, Nickelodeon, Columbia Pictures, Warner Brothers, Paramount, Cartoon Saloon and more. You can watch it here: FrameFreakStudio.com/Podcast Have an amazing day.Virtual Assistant
Virtual AssistanceTrelloBasecampGoogle DocsProject ManagementAnimationCharacter AnimationSocial Media VideoVideo AnimationLogo AnimationMotion GraphicsWhiteboard Animation2D AnimationAnimated ExplainerAnimated Cartoon - $17 hourly
- 5.0/5
- (4 jobs)
I am a self-motivated and progress-driven Virtual Administrative Assistant with an extensive background in this industry. With a long-standing record of initiative and innovation, I have developed and executed strategies that I believe will bring value to your company. I've handled various responsibilities in my previous Virtual Administrative Assistant position and quickly established talents in prioritizing tasks, meeting deadlines and finding solutions to eliminate obstacles. My career has enabled me to develop and establish skills in such key areas: • Customer Service and Customer Satisfaction •Lead Generation • Real Estate Virtual Assistant • Administrative Virtual Assistant •Interpreter •Property Management I am grateful for the opportunities afforded me in my prior positions, and I'm ready to put those skills at service for your company. I am looking forward to new challenges, collaborating with a fresh team of talented professionals. As a hardworking Virtual Administrative Assistant with a strong record of dedicated service; I know I will be a valuable addition to your team. I would greatly appreciate your review of my enclosed resume and outlined credentials. I believe that I can be a valuable addition to the company and your business goals. At your convenience, I am available for an interview or further discussion. My rate is negotiable depending on the tasks.Virtual Assistant
Virtual AssistancePropertyWareXeroSlackAsanaBuildertrendAppFolioBookkeepingProject ManagementMarketingCustomer ServiceTranslationAdministrative SupportEmail Support - $3 hourly
- 5.0/5
- (1 job)
Hello! My name is Diego, I’m 19 years old and I’m bilingual. As soon as I turned 18, I got a job in a call center where my English skills were able to improve. After a couple of months working there, the company I was working with decided to make me part of their managers team where I was able to improve even more my English skills. I started a little translation business and started translating some books for my neighbors and friends, so, I decided to start my journey in UpWork and I’m willing to do my best to help you. I am capable of working with different requests and I’m a multitasking person. So if you need help with translation from English to Spanish and vice versa, you need a proofreader or a virtual assistant, here I am and I’m able to help you out with that. I have around one year already speaking in English every day in my life because of my job requirements, and when being a manager I was given a training for me to learn how to use all Microsoft tools properly and I was working with them every day too, so, I think I have experience enough in this field since I nearly every day deal with this kind of work. MY SERVICES. ✨ Translation from English to Spanish, and also from Spanish to English. ✨ Voiceover and voice recording. ✨ Books and all kind of documents translation. ✨ translation of general and technical topics. ✨ Virtual assistant ✨ All kind of translation services. If you need help with translation, you can let me know and we will work it out. ✨ Transcription and subtitles. Spanish, American English and English in general. ✨ Content creation in English in Spanish. I consider myself a multi-skilled, responsible, organized and talented person, and I have the ability to translate documents from a source language to a target language. I’m capable of working under pressure and I consider myself a quick learner, someone who can absorb new ideas quickly. I’m able to communicate clearly and effectively too so, if you need help, let me know and I’ll be glad to assist you.Virtual Assistant
Bilingual EducationVirtual AssistanceDocument TranslationBusiness TranslationAcademic TranslationTranslationSpanish TutoringEnglish TutoringUS English DialectAudio TranscriptionPodcast TranscriptionGeneral TranscriptionProofreadingSpanishEnglish - $7 hourly
- 0.0/5
- (1 job)
I initially started working as a Human Resources Assistant and was in charge of creating reports, reviewing payments, and dealing with the vendors/suppliers. Then I worked in the Strategic Development area as an assistant. I assisted the sales and strategies team with sales and marketing strategies. Besides my previous experiences as an assistant, I have over 4 years of experience in the BPO industry, assisting clients located in the U.S. over the phone, live chat, and via email. I have worked in the customer service area, as well as in sales, back office, and technical support. Besides assisting customers/clients, I have provided support to the sales team with sales strategies, follow-ups to existing leads and potential clients, creating reports and KPIs, taking escalations, and creating tickets when higher support was needed. During my experience, I have developed important skills such as great communication and interpersonal skills, organization, time management, attention to detail, ability to work under pressure, and multitasking. Besides that, I have gained experience working with different software and platforms like CRM, Salesforce, Microsoft Office, Google Services, and Avaya, among others. With my knowledge and experience, I can help your business run smoother and make sure you and your clients are satisfied after every interaction.Virtual Assistant
Virtual AssistanceEmail SupportMultitaskingIntercomCommunication SkillsSalesforce LightningVirus RemovalCustomer ServiceLeadership SkillsSalesforceMicrosoft OfficeMicrosoft WindowsOnline Chat Support - $10 hourly
- 5.0/5
- (2 jobs)
Greetings! 👋 I'm a Software Engineer in the making and Web Developer with a passion for crafting seamless and visually stunning web experiences. Leveraging a solid foundation in programming logic and web development languages, I've honed my skills through a coding bootcamp, self-directed studies, and ongoing coursework in Software Engineering and Robotics. Adding to my repertoire, I bring over 12 months of full-time experience as a Communications Manager working through Upwork and previous experience as a customer service representative at a local call center. Such roles have fine-tuned my adaptability, communication, and problem-solving skills, ensuring top-notch service for my clients. My tech stack includes: - JavaScript/TypeScript - HTML/CSS - React.JS - Next.JS - Astro.JS - Jest Testing Library - Webpack & Vite - Relational Databases (MySQL, SQLite, PostgreSQL) I am eager to transition my career to focus on Front-End Development, bringing a unique blend of technical proficiency and client-oriented professionalism. Let's collaborate on projects that not only meet but exceed expectations, creating user-centric and visually appealing web solutions. Looking forward to connecting and contributing to your projects! 🚀Virtual Assistant
SQLBootstrapTailwind CSSVercelwebpackCSSHTMLJestReactVirtual AssistanceUX & UIWeb DevelopmentFront-End DevelopmentCustomer Service - $10 hourly
- 5.0/5
- (1 job)
Dynamic professional with a proven track record spanning over 6 years in telephone customer care, sales, and management roles, including a recent tenure as a Business Development Officer. Adept at utilizing a range of customer service software, conducting in-depth data analysis, expertly resolving conflicts, and providing inspirational team leadership. Demonstrated success in market research, lead generation, client relationship management, and sales coaching. Committed to harnessing extensive experience and expertise gained in driving business growth and fostering strategic partnerships. Dedicated to leveraging acquired skills to propel your company towards unprecedented success.Virtual Assistant
Partnership DevelopmentCustomer OnboardingCustomer SatisfactionVirtual AssistanceBusiness Process OutsourcingBusiness Development - $35 hourly
- 0.0/5
- (1 job)
10 Years experience working directly with Google, Microsoft and The Functionary BPO. I'm capable of running as a Professor, Technical interviewer, Help Desk trainer, and Client salary negotiation for outsourcing positions in a BPO environment. As a Technical interviewer and Professor, I had the opportunity to assist our technical recruiters team to filter and strengthen, potential candidates for the different roles within the company, I worked as a professor running an academy I built it from ground zero, as well as a coach for those who needed just a small push to be qualified for the technical position. - Creating and teach classes on multiple Help Desk positions, for level 1, 2 and 3. - Participating on multiple interviews to filter and classify those candidates. - Provide training to technical recruiters to find and sort better candidates for the positions - Assist Customer support candidates to increase their knowledge and be part of our Help Desk level 1 team. - Assist our Client’s manager to identify and negotiated salaries for the positions requested by our clients in a BPO environment I also can work as a Help Desk level 2, since I had been doing it for Google for almost 5 years.Virtual Assistant
Email SecurityWorkspaceVirtual AssistanceMarketing Campaign Setup & ImplementationEmail DeliverabilityGoogle CalendarSaaSEmail Spoofing DetectionGoogle App Engine - $9 hourly
- 0.0/5
- (1 job)
8+ years of experience in Customer Service, Sales, and Tech. Have worked on cloud and communications projects providing support on issues related to Google's Suite: Google Voice, Google Meet, Google Chat, as well as account management, and follow-ups to mid to big-sized companies. Complementary I have led teams of up to 10 support technicians. Strong years of work experience in various industries Skilled in various Administrative Tasks such as: ✅Email Handling ✅Scheduling and Calendar Management ✅ Data Entry ✅ Meeting Arrangements and Coordination ✅Travel Arrangements and Hotel Reservations ✅Invoice Processing ✅Customer Service / Client Support ✅Organizational and General Assistance ✅Personal Errands assistance (online shopping, bill payment, travel/hotel research and recommendations, etc.) Some of the systems that I have an experience with: ✅Microsoft Office (Excel, Outlook, Word, PowerPoint, Calendar) ✅Google Suite (Spreadsheet, Mail, Docs, Slide, Drive, Calendar) ✅Zoom, Teams, Skype, Google meets ✅Calendly ✅travel and hotel accommodation systems ✅invoicing systems ✅etc. I am an individual who is very organized and has a sharp eye for detail. I always thrive on making sure that every task is successfully accomplished and that every plan is clearly communicated. During my previous role with my recent employers, I was praised for my time management skills, analytical abilities, and commitment to excellence. I was also recognized at our annual meeting for my contributions to the company.Virtual Assistant
Google WorkspaceTelemarketingOutbound CallGoogle CalendarGoogle Docs APICustomer ServiceOffice 365Virtual AssistanceExecutive SupportAdministrative SupportData EntryMicrosoft Excel Want to browse more freelancers?
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