Hire the best VPN Specialists in Chennai, IN
Check out VPN Specialists in Chennai, IN with the skills you need for your next job.
- $14 hourly
- 0.0/5
- (0 jobs)
I am Srinivasan Having a total of 3 Years as a Technical Support Engineer where I started my career as technical support engineer at finecons Pvt limited in Sep 2019 to Sep 2021 which my Roles and Responsibilities are: Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Speaking to customers to quickly get to the root of their problem Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Ensure all issues are properly logged Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports After that, I started working as a System Engineer at Precision Informatics in Sep 2021 where my Roles and Responsibilities are: Responding to technical support tickets. Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies.
VPN
FirewallWindows AdministrationNetwork AdministrationPrinterTroubleshootingTicketing SystemHardware TroubleshootingServer AdministrationMicrosoft Office - $5 hourly
- 0.0/5
- (0 jobs)
OBJECTIVE * To pursue a highly challenging and a creative career where I can apply my existing knowledge and creativity, acquire new skills and contribute effecCvely to the organisation.
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WiresharkOWASPMetasploitFirewallTechnical SupportTechnical Project ManagementPhone CommunicationCustomer Service - $10 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY Highly skilled Senior Service Desk Support Engineer with over 8 +years of experience in IT support, troubleshooting, and service desk management. Proficient in managing incidents, resolving complex technical issues, and ensuring high levels of customer satisfaction. Expert in providing IT support for end users, supporting both hardware and software environments, and implementing ITIL best practices. Adept at mentoring junior staff and streamlining processes for efficient service delivery. KEY SKILLS * Incident Management & Resolution * Service Desk Operations and Team handled * ITIL Framework & Best Practices * SLA Monitoring & Reporting analysed * ITSM Tools: ServiceNow, Zendesk, Zoho Helpdesk * Remote Desktop Support (RDS) * Windows OS, macOS Troubleshoot & Resolved * Microsoft 365 Admin * Windows & Mac Device Troubleshooting & Support * Active Directory (AD) & Account Management • Provided first-line technical support to over 8000 users globally, ensuring rapid resolution of issues and minimizing downtime. • Lead technical support for a team of 8 engineers, ensuring timely and effective resolution of incidents and service requests in a high-volume environment. • Handled incident tickets through ITSM platforms (ServiceNow), ensuring SLA compliance and timely escalations. • Troubleshoot and resolved hardware and software issues related to operating systems (Windows 10/11, macOS), applications, network connectivity, and email services. • Troubleshooting Adobe Creative Cloud applications and end-to-end support. • Created & Managed accounts and license in Office 365 admin portal. • Created & Managed user accounts and permissions via Active Directory (AD) and assist with password resets and account lockouts. • OKTA and MFA Authentication troubleshooting and provided the solution. • Administer remote desktop support to end-users, Resolved issues related to VPN connectivity, printing, and network access. • Created and updated knowledge base articles to empower end-users and provide selfservice solutions. • Regularly report on service desk performance and suggest improvements to management. • Resolved & Archived 250+ Incident tickets per month.
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End User Technical SupportFirewallWindows 10 AdministrationmacOSMicrosoft Active DirectoryOffice 365System AdministrationTech & ITTechnical Support - $5 hourly
- 0.0/5
- (0 jobs)
I am a skilled Linux Administrator with [7 years] of hands-on experience managing, securing, and optimizing Linux-based systems. My expertise spans server deployment, configuration, and maintenance, ensuring seamless performance and uptime for critical business applications. System Administration: Proficient in Red Hat, Ubuntu, CentOS, and other Linux distributions, with extensive experience in system monitoring, backups, and updates. Networking: Skilled in configuring firewalls, VPNs, and load balancers, ensuring secure and efficient network operations. Scripting & Automation:Adept in shell scripting, Python, and Perl to automate tasks and streamline workflows. Server Security:Strong knowledge of security protocols, access controls, and vulnerability assessment to safeguard systems against threats. Database Management: Proficient in PostgreSQL and MySQL for database deployment, optimization, and troubleshooting. I pride myself on delivering reliable, scalable solutions tailored to client needs. Whether you're looking to set up a new server, troubleshoot issues, or enhance system security, I am ready to help.
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Server AdministrationServer Operating SystemServer & Virtualization SoftwareSSHLinux PAMSingle Sign-OnZabbixMail Server ImplementationNGINXSSL CertificateWindows AdministrationLinux System AdministrationNetwork EngineeringSystem Administration - $8 hourly
- 2.0/5
- (1 job)
I have experience of 10+ years in Firewall management,Palo Alto network, prisma SASE, cyber security analyst, routing,switches, security devices,office365,onedrive, cloud management,AWS cloud,Azure cloud,Automation Terraform,server management, cloud security, penetration testing • Certified in the following areas: • Cisco Certified Network Associate • Cisco Certified Network Professionals Palo Alto management PCNSE Microsoft cyber security architect expert Azure Network Engineer Associate Azure Security Engineer Associate AWS Architect Associate Certified Ethical Hacker Certified Penetration Tester Certified Cloud Security Professional MS-900: Microsoft 365 Fundamentals Microsoft 365 Administrator
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Server AdministrationOffice 365CompTIASplunkMigrationCisco Certified Network ProfessionalCisco Certified Network AssociatePalo Alto FirewallsNetwork AnalysisCloud SecurityFirewall Want to browse more freelancers?
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