CAREER SUMMARY
More than 8 years of work experience as IT Systems Administrator, Cloud Administrator, Network Services, and Tech Support Professional. Looking for a senior-level position in an organization with hardware and networking, senior technical support, and technical lead.
CAREER OBJECTIVE
I am seeking a challenging technical position in a pleasant working environment, which will permit me to continue practicing and expanding my skill set and knowledge base for organization. I am equally comfortable and qualified for IT Engineering. Flexible and adaptable, able to re prioritize and organize effectively. Highly self-motivated with strong leadership and coordination skills.
Roles & Responsibility
- IT support for US and India user.
- Member of HIPPA and HI-trust for annual audit.
- Overall administration of AWS IAM, Azure AD, Office 365, MS Intune, G-suite, Mimecast mail monitor, Microsoft exchange, Help-scout, Jira automation, Jira tickets, Jump-Cloud AD, Aptible, Aviatrix VPN, Jenkins, Slack, Zoom, Database, Addigy, HIPPA Accountable, Bitbucket, OpenVPN, SonarQube, Pass-bolt password manager, Windows Server 2019, WSUS, Snipe-IT asset management tool, Zero SSL certificates, Sophos firewall, Sophos central endpoint, GoDaddy, Confluence, One drive, google drive, SharePoint, Adobe, LastPass password manager, ConnectWise, Any-desk, TP-Link Router, Net-Gear Router configuring and monitoring all admin console tools for the user.
- Updating zero SSL certificate for snipe-IT and Pass-bolt password manager.
- Maintaining IT asset management in Snipe-IT.
- Deploy windows updates, fixes ad Intune policy for work profile.
- Investigate and resolve technical issues
- Making workflow and documentation for IT
- Maintaining and monitoring of Jira automation, Project deployment and tickets.
- Maintaining Multifactor Authentication for Google and Microsoft SSO, SAML.
- Users and DL Groups management in Google suite, Microsoft Azure AD, Office 365.
- Maintain and administer computer networks and related computing environments including computer hardware, system & application software’s, and all configurations.
- Creating Knowledge Base Documentation in Google Sites, SharePoint, and Confluence.
- Perform data backups and disaster recovery operations.
- Work with Software & Hardware vendor and ISP.
- Knowledge of foundation infrastructure requirements such as Networking, Storage, and Hardware Optimization with hands on experience with AWS services.
- Installation, configuration, and maintenance of Virtual Machines using VM Ware, Virtual Box.
- Creating user groups and accounts, assigning permissions, managing auditing in single domain environment, security, creating user profiles.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Performing operating system hardening, vulnerability assessments and technical security compliance evaluation
Windows Administration
