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Hire the best Windows Administrators in Lagos, NG

Check out Windows Administrators in Lagos, NG with the skills you need for your next job.
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  • $25 hourly
    • 5.0/5
    • (25 jobs)
    Proactive System Administrator with 5+ years of experience in cloud environments, virtualization, and network security. Demonstrated success in reducing system downtime by 30% through automation and proactive monitoring and skilled in Microsoft 365, Azure, Active Directory, and PowerShell scripting, with a strong focus on security compliance and team collaboration. Skills Summary: Computer Hardware: Windows XP/Vista/7/8/10, Mac OS, Networks: LAN, WAN, DHCP, DNS, TCP/IP Server: Windows Active Directory Tools: PowerShell, Hyper V, Azure VM, Kaseya, IT Glue, BMS, Connectwise Cloud Technologies: Office 365 AWS, Microsoft Azure AI Technologies: Microsoft Copilot
    Featured Skill Windows Administration
    Microsoft 365 Copilot
    VoIP Administration
    Helpdesk
    End User Technical Support
    LAN Administration
    Incident Management
    IT Service Management
    Domain Migration
    Google Workspace
    IT Infrastructure
    Hardware Troubleshooting
    Technical Support
    Security Management
    System Administration
  • $12 hourly
    • 5.0/5
    • (23 jobs)
    I am an experienced IT professional with over 5 years of experience in different facets of IT I have a strong technical background, and a thorough understanding of computer and networking concepts with experience in Office 365 Management, Network Management, and Virtualisation. With Exposure to a wide range of technologies such as Microsoft Azure and Office 365 Exchange, Teams, OneDrive, and SharePoint, server administration, identity, and customer/user support. Cloud support engineer. Support Office 365 products Exchange server configuration and implementations Data Migration Mail flow configuration Hybrid environment setup Network support computer repair and troubleshooting Office 365 Exchange Online SharePoint Online Team OneDrive Azure Active Directory
    Featured Skill Windows Administration
    Microsoft Teams
    Microsoft Active Directory
    Microsoft Azure
    Office 365
    Communication Skills
    Microsoft Exchange Server
    Windows Server
    Bug Tracking & Reports
    Customer Service
    System Administration
    Desktop & Laptop Support
    Customer Support
    Troubleshooting
    End User Technical Support
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    A Technical Service Expert with a demonstrated history of working in the internet and information technology Industry. Skilled in Full-Stack web development (PHP, Database management, HTML & Bootstrap), SEO, WordPress, Office 365 (Microsoft Exchange Online, Security and Compliance, Teams, SharePoint, and OneDrive), Data Migration, Azure Active Directory, and Active Directory. Also creative, original, and an ambitious graduate with a great work ethic, energy, and an eye for detail.
    Featured Skill Windows Administration
    Microsoft SharePoint
    Laravel
    JavaScript
    Bootstrap
    HTML
    MySQL
    PHP
    Microsoft Exchange Online
    Domain Migration
    Microsoft Outlook
    Microsoft Teams
    Microsoft Active Directory
    Office 365
    Microsoft Azure
  • $15 hourly
    • 4.1/5
    • (5 jobs)
    Cloud solutions expert Microsoft office 365 technical support engineer level 3 Windows server administrator Windows administrator System and application support engineer Network administrator Office application support Onedrive for business, Microsoft Outlook,
    Featured Skill Windows Administration
    Office 365
    Helpdesk
    Customer Support
    Customer Service
    Troubleshooting
    Microsoft Outlook
    Microsoft Exchange Online
    System Administration
    Windows Server
    Microsoft Azure
    Microsoft SharePoint Administration
    Network Engineering
    English
  • $40 hourly
    • 5.0/5
    • (4 jobs)
    My working philosophies are 1) the client MUST be happy, nothing less is acceptable; 2) meet all deadlines (early, if possible).; Customer first and Teamwork, and 4) Never drop the ball I am a dedicated web developer and tech support expert motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients. Reliable and driven, with strong communication, time management and prioritization abilities, willing to go the extra-mile to proffer solution when needed. I will educate people, answer questions, and troubleshoot any related problems with technology-based products and services. My expertise includes: 1. Technical Support: • Microsoft 365 (Windows 10, EMS, SharePoint, Exchange, Teams, Planner, Form, Office apps, Outlook, Kaizala, Sway, Projects etc) • Windows and Linux desktop support • Odoo ERP • Cloud Solutions: Amazon Web Service, MS Azure 2. Web Development • Domain and Hosting management: CPanel, AMP, AWS, Godaddy, ISPConfig, etc. • Email Marketing platform: Mailchimp. • Web Development tools: Wordpress, PHP, Ajax, Javascript frameworks and Library, Bootstrap, • WordPress: theme modifications, static HTML to wp porting, WP Migration, Ecommerce • Website content writing • Basic and Advanced SEO on-page and off-page. 3. Graphic design • Logo design 4. Online research and data entry
    Featured Skill Windows Administration
    System Configuration
    Vulnerability Assessment
    Microsoft Outlook
    Azure App Service
    Digital Marketing
    Microsoft Office
    Problem Solving
    Communication Skills
    Microsoft SharePoint Administration
    Microsoft Exchange Online
    Web Development
    Microsoft Teams
    Email Support
  • $30 hourly
    • 4.7/5
    • (4 jobs)
    As a System Administrator, I have taken care of the user accounts, permissions, access rights, and storage allocations. I have been offering technical support and troubleshoot any hardware and software problems related to server and storage devices. I have professionally handled issues concerning application and database server operations. I have done all this thorough research on upcoming products, service protocols, and standards in support of systems software procurement and development efforts. Additional IT system administrator support i have done include but not limited to the following: Installing, configuring and maintain servers and networks. Overseeing system performance and troubleshooting issues. Creating a backup and safeguarding the data if there are any hindrances. Performing system upgrades following new releases. Maintaining internal documentation through Wiki. Performing account setup. Sustaining network integrity, server deployment, and security. Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems; and ensuring high-level of security and efficiency resulting in almost 99.999% output. Buying office 365 licenses and assigning to users Managing 6 staffs in cloud infrastructure deployment Perform infrastructure implementations and migrations. Configured tools for monitoring and using them to proactively identify issues within email & messaging systems. Ability to Implement exchange online archiving. Remediate all requests IT staff cannot handle or understand. Maintain exchange on-premises server for hybrid connectivity to office 365 for migration success using Azure AD Connect tool. Office 365mailbox management of100+ mailboxes, teams, active directory identity using the AD connect tool. Hands-on migration/deployment of exchange to office 365Azure-hosted solution. Configuring SSO on the ADFS Server/Azure AD Maintain on-premises Active Directory Server and Exchange Server Managing Administrative Roles Configuration of hybrid configuration wizard from On-premises exchange server to ensure seamless remote move migration from on-premises Exchange to Cloud.
    Featured Skill Windows Administration
    Microsoft 365 Copilot
    Microsoft OneNote
    Microsoft Teams
    Microsoft Azure
    Office 365
    Microsoft Office
    Domain Migration
    Microsoft Active Directory
  • $30 hourly
    • 5.0/5
    • (21 jobs)
    Excellent knowledge and experience of Windows architecture - Active Directory, Microsoft SaaS - Office 365 including Microsoft Teams, Skype for Business Online, SharePoint online, Exchange Online, Cloud Identity, Azure AD, Security and Compliance.
    Featured Skill Windows Administration
    Microsoft Windows
    Microsoft Azure
    Administrative Support
    Microsoft SharePoint Administration
    Microsoft SharePoint
    Microsoft Active Directory
    Customer Support
    Microsoft Teams
    Business with 1-9 Employees
    Microsoft Exchange Online
    Linux System Administration
    Windows Server
  • $15 hourly
    • 5.0/5
    • (10 jobs)
    Established technical support engineer, who has demonstrated a high-performance capability in end-user support, IT advisory and training, IT helpdesk, application support, specialized help, computer network support. Known for effective problem-solving, and time management skills. At my current place of work, I have demonstrated high-performance capabilities in end-user support, IT advisory and training, IT helpdesk, application support, specialized help, computer network support. Known for a can-do mentality, effectively problem-solving, and time management skills. I possess a highly driven, self-motivated, technology expert with years of work experience in Networking, Server Management, Active Directory, Microsoft Office 365, and Exchange Online technologies. I troubleshoot problems for fun and more knowledge in my leisure. Here are some of my skills amongst others: • Exchange and SharePoint Online - Microsoft Office 365 (M365/O365) • Exchange On-Premises and Active Directory • End-user and Operations support • Mail flow - cloud-only and hybrid • Outlook and Azure Identity. • Security, Compliance, and Cybersecurity • Remote support • Excellent Communication skills (spoken and written)
    Featured Skill Windows Administration
    Microsoft Azure Administration
    Azure App Service
    Network Administration
    Active Directory Federation Services
    Network Penetration Testing
    System Administration
    Microsoft Exchange Online
    Microsoft Azure
    Customer Support
    Microsoft Active Directory
    Microsoft Windows
    End User Technical Support
    Technical Support
  • $40 hourly
    • 0.0/5
    • (0 jobs)
    Cloud Support Engineer with vast experience in Information Technology and services industry. Skilled in Microsoft Azure, Microsoft 365, Exchange Online, OneDrive, Domain Setup, SharePoint, Microsoft Defender for Cloud, Conditional Access, Hybrid Identity, Azure RBAC, Group Based Licensing, Technical Support, ActiveDirectory, Windows Server administration, Virtualization (Hyper-V and VMware), and Networking. Highly adept in systems analysis, diagnostics & troubleshooting, and security. I am especially interested in Cloud Computing, Cloud Security, Cyber-security & IT Administration. • Supporting technologies including Azure Active Directory Identity Management, Single- Sign-On (SSO), Office 365 Enterprise Application, Azure AD Connect. • Deployment of cloud infrastructure by implementing different cloud computing service models (IaaS, PaaS, and SaaS) to reproduce complex customer issues. • Design and Support Azure AD Features like Group-based licensing, Dynamic Groups, Azure AD Administration Unit, Azure AD Reporting, Managed Identities and Azure AD Password Protection. • Act in Advisory capacities for customers who are moving to Cloud - while building and maintaining strong working relationships with clients as their trusted technical advisor. • Providing Technical support and troubleshoot for customers using Azure AD Identity workloads. • Cross support for customers using other Azure services; Azure Virtual Networks, App services, Virtual Machines, and advisory on Customer Billings and Subscriptions. • Ensure that each support request is managed as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling commitments. • Maintain an initiative-taking approach to customer’s pleasure, identifying and correcting customer satisfaction concerns before they become problems. • Ability to learn multiple products across various technologies and software. Resolve calls efficiently and effectively and support customers on various Microsoft cloud products. • Train employees who are switching from one technical product to another or from non-technical to technical. • Updating technical Knowledge Base with certain cases that have multiple resolutions. • Deployment, configuration, and supporting technologies Azure Active Directory Domain Services, Secure LDAP, Domain Trust, Role-Based Access Control (Custom roles), and Hybrid Identity Management. • Advanced knowledge related to Microsoft Azure Identity Governance and Administration Features like Privileged Identity Management, Access Reviews. • Scope customer issues and support boundaries by collecting the relevant facts. Investigate the problem by doing research and by involving other teams as needed to resolve the issue. • Develop PowerShell scripts and ARM templates to automate the provisioning and deployment processes. • SSPR, MFA, Conditional Access, Azure Key Vault, B2C, B2B., • Experience working with Git, Docker, Terraform and Azure DevOps. • Design and Support Azure Ad Features like Group-based licensing, Dynamic Groups, Azure AD Administration Unit, Azure AD Reporting, Managed Identities and, Azure AD Password Protection. • Installation, configuration, and support for Windows7, 8, 10, and Server 2012. • Installation, configuration, and support for Microsoft Office 365. • Monitor the IT Infrastructure for its availability – network connectivity, hardware, and software failures. • Manage physical and virtual servers (Virtualization) with Windows Server2012 R2. • Installation and configuration of DNS, Active Directory, Remote Desktop, Remote Access, and Group Policy. • Installation, and administration of DHCP Server. • Identity and Access Management • Azure Governance
    Featured Skill Windows Administration
    SaaS
    PaaS
    Network Design
    Virtualization
    Computer Hardware
    Technical Support
    Communication Etiquette
    Linux
    Windows Server
    Office 365
    Microsoft Azure
  • $15 hourly
    • 5.0/5
    • (4 jobs)
    I am an experienced support engineer with over 3 years experience in support clients both on-site or remotely. Whether a new deployment or need to troubleshoot and resolve an ongoing issue. I am experience in Microsoft Office 365 administration Exchange Online Encryption and Email Security SharePoint Online Microsoft Teams Azure Active Directory Identity management with Conditional Access Policies Security and Compliance Windows Active Directory Microsoft Exchange Server
    Featured Skill Windows Administration
    Recover Data Recovery Software
    Web Design
    User Identity Management
    WordPress
    Web Development
    Microsoft Teams
    Ecommerce Website
    Microsoft Exchange Online
    Microsoft SharePoint Administration
    Office 365
    Microsoft Windows
    Microsoft Azure
    Microsoft Exchange Server
    Microsoft Active Directory
  • $10 hourly
    • 4.7/5
    • (21 jobs)
    I'm an IT Help-desk/Technical Support with 10 years of working experience in the IT industry. I have trained more than 1000 students in my academy to become computer experts. I have solved relevant computer problems for companies and individuals both online and physically. I am still working for more than 10 reputable companies across the world as their computer expert. I am prepared to offer Tech Support services with my vast range of experience in this field. As a highly experienced IT professional with over a decade of experience in remote computer repair, I am dedicated to providing the best service to my clients. I specialize in troubleshooting and repairing Windows and Macs, ensuring that your computer runs at optimal performance. I am well-versed with Remote access tools and I offer a wide range of services, including software installation, data recovery, virus and malware removal, performance optimization, and network troubleshooting. ✔️ Teach how to save your important file to online Drive (Auto Back Up) ✔️ Installation of Windows, Mac, and Linux on a dead PC. ✔️ Installation/uninstallation (programs, devices) ✔️ Problem diagnostic (software and hardware) ✔️ Data Recovery ✔️ Cleaning from viruses, spyware, and malware. ✔️ Speed up (optimization) ✔️ Cleaning unnecessary files. ✔️ Driver installation (compatible with Operating System) ✔️ Can help in gaining of lost password (win login) ✔️ Remove Toolbars in your Browser. ✔️ Upgrading your Hardware for Better Performance ✔️ Other computer issues Contact me for other types of problems you are having with your Computer, Laptop, and other devices. Please provide as much information about the problem you are having, I am here to solve your problem. I have a PC with 16GB RAM & Intel core i7 processor, dedicated internet connection and, a stable power supply which means I am ready for your job. Why you should choose me over other freelancers ✔ Client Reviews: I focus on providing value to all of my clients and earning their trust ✔ Responsiveness: being extremely and keeping all lines of communication readily open with my clients ✔ Over-delivering: this is core to my work as a freelancer. My focus is on giving more than what I expect to receive. I take pride in leaving all of my clients saying 'WOW' ✔ Resilience: reach out to any of my current clients or former clients and ask them about my resilience. For any issue that my clients face, I attack them and find a solution. ✔ Kindness: one of the main aspects of my life that I implement in every facet. Treating everyone with respect, understand all situations with empathy, and genuinely want to improve my client's situations. Thank You Adebayo Micheal IT Expert
    Featured Skill Windows Administration
    Application Setup & Installation
    MacBook
    Microsoft Windows
    Linux
    macOS
    Soft Skills Training
    Helpdesk
    Technical Support
    Troubleshooting
    Computer Maintenance
    Computer Hardware Installation
    System Configuration
    Desktop & Laptop Support
    Tech & IT
  • $6 hourly
    • 4.9/5
    • (7 jobs)
    At the forefront of IT systems architecture and cybersecurity, my tenure at Bynet Semech has been marked by leading complex technical resolutions and advancing infrastructure management. With a solid foundation in Microsoft solutions from my time as a Technical Lead at Tek Experts, I have honed my skills in creating robust, secure environments that propel business efficiency and safeguard data integrity. My technical acumen is complemented by a strategic focus on project management and a commitment to operational excellence. Collaborating with cross-functional teams, I ensure seamless project delivery and drive continuous improvement in IT processes. This dedication to excellence and a proactive approach to problem-solving underpin my professional ethos at Bynet Semech.
    Featured Skill Windows Administration
    Graphic Design
    Network Engineering
    Computer Network
    Microsoft Exchange Online
    Microsoft SharePoint
    Microsoft 365 Copilot
    Sales
    Customer Retention
    Customer Service
    ServiceNow
    Customer Care
    Internet Marketing
    Office 365
    Microsoft Office
    Windows App Development
    Microbiology
    Microsoft Active Directory
  • $12 hourly
    • 4.7/5
    • (1 job)
    With my strong technical knowledge, proven customer service skills, and 3 years of experience supporting Microsoft Office products, I am confident that I possess the qualifications and dedication required to support Microsoft Office application, give advise of technical know-how of application on operating system I provided first-line technical support for a wide range of Windows Operating system, Microsoft Office applications, including Word, Excel, PowerPoint, Onedrive and Outlook. I honed my expertise in troubleshooting issues and effectively guiding users through complex technical scenarios. My ability to explain complex technical concepts in a clear and concise manner consistently. In addition to my technical expertise, I possess exceptional communication and interpersonal skills, allowing me to build strong relationships with customers and ensure their complete satisfaction
    Featured Skill Windows Administration
    HTML
    Creative Strategy
    CSS
    Management Skills
    Office 365
    Customer Support
    Microsoft Dynamics ERP
    End User Technical Support
    Data Entry
    Microsoft Windows
  • $15 hourly
    • 5.0/5
    • (9 jobs)
    I have 3 years working experience as a Technical support Engineer for Microsoft, also with technical troubleshooting skills that help in quick problem resolution, ranging from clients in Asia, North and south America, Africa etc. A deep understanding of Windows and office infrastructure and how to troubleshoot both. Also good with MAC (iOS) hardware interfacing with office applications with experience in troubleshooting office products on Mobile (IOs and Android) Sound ability in multitasking and handling several cases simultaneously . Resilient with tough and difficult cases . Also additional knowledge of soft skills and ability to present technical terminologies to customer and client. Also in depth knowledge of data science, machine learning and artificial intelligence . Also knowlegbible about hardware, networking and how it interfaces with several operating systems and applications . Ability to learn new technology on the job.
    Featured Skill Windows Administration
    Microsoft Windows PowerShell
    Tech & IT
    Windows 11 Administration
    Technical Support
    Office 365
    Windows 10 Administration
    Command Language
  • $23 hourly
    • 5.0/5
    • (6 jobs)
    As a seasoned IT professional with over seven years of diversified experience, I am proficient in providing exceptional IT support, efficient project management, and proficient system administration. My extensive knowledge spans troubleshooting, customer service, networking, system administration, and software development. This unique blend of expertise allows me to seamlessly navigate complex technical challenges while efficiently overseeing and coordinating projects to successful fruition. Key Strengths: 1. Exceptional IT Support Specialist: • Proficient in troubleshooting a wide array of technical issues and providing prompt and effective solutions to ensure minimal disruption and optimal user experiences. • Strong customer-centric approach, ensuring outstanding customer service and cultivating enduring relationships based on trust and satisfaction. 2. Efficient Project Manager: • Adept at managing projects throughout their lifecycle, from inception to completion, ensuring timely delivery, budget adherence, and high-quality outcomes. • Skilled in employing agile methodologies, facilitating effective communication among cross-functional teams, and swiftly adapting to changing project requirements. 3. Proficient Sysadmin with Software Development Acumen: • Extensive experience in managing and optimizing systems, enhancing security, ensuring high availability, and implementing robust disaster recovery and backup solutions. • Proficient in software development languages such as Python, Java, and C++, enabling a comprehensive understanding of software architecture and aiding in effective collaboration with development teams. Achievements: • Successfully achieved a First Contact Resolution (FCR) rate of 70% in IT support, optimizing team performance and elevating customer satisfaction. • Orchestrated seamless business transitions and setups for medium-sized offices, ensuring robust network topology and secure server-based enterprise environments. • Implemented cost-effective solutions and process improvements, resulting in substantial savings while enhancing operational efficiency. • Led cross-functional teams in the development and deployment of critical projects, ensuring timely delivery and meeting project goals consistently. • Handled IT Transition for 2 Startups to Medium and then Large Scale Companies as a hired IT Consultant. • Worked on a Software programming Team to produce over 4 Software products and 5 Websites. Educational Background: • Bachelor of Science in Computer Science 2017 Certifications: • Google Project Management • Google IT Support Professional Certificate • Agile with Atlassian Jira • Azure Serverless Applications • Data Storage in Azure • Microsoft Azure Data Engineering Associate (DP-203) • MySQL for Data Science People Skills. • Good Communication skills • Emotionally intelligent. • Customer-focused. • Problem-solving skills. • Quick thinking • Programming Knowledge • Networking Background • Database Management Knowledge • Microsoft Share-point • Windows Server Administration • System Analysis and Design Knowledge • Organized • Self-Motivated • Good Software utilization • Quick learning to processes. • Project Continuity • SharePortal Management • Active Directory
    Featured Skill Windows Administration
    Jira
    Game Development
    Software Development
    Linux
    Database Management System
    Windows App Development
    Microsoft Office
    Database
    Java
    Technical Project Management
    Tech & IT
    Software Testing
    Software QA
    MySQL
  • $15 hourly
    • 5.0/5
    • (7 jobs)
    Adedeji Amisu Cloud Support Engineer Dependable Technical Support Engineer with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve to combine my interest areas with my Technical Support skills to continue delivering innovative solutions. Conscientious, hardworking and excels at multitasking in fast-paced environments.
    Featured Skill Windows Administration
    Microsoft Windows PowerShell
    Computer
    Microsoft Azure
    Directory
    Microsoft Active Directory
    Microsoft Outlook
    Cloud Computing
    Computing & Networking
  • $45 hourly
    • 3.2/5
    • (10 jobs)
    With a deep technical background in cybersecurity and IT solutions, I specialize in designing and deploying secure, scalable, and compliant systems. My expertise spans across multiple key technologies, with a strong emphasis on Zero Trust principles and achieving regulatory compliance. Key areas of focus include: Identity & Access Management (IAM) SSO Solutions: AWS SSO, Azure Active Directory, Okta, Google SSO Passwordless Authentication / Device Trust: Beyond Identity, Okta FastPass Endpoint & Device Management (RMM & MDM) RMM Solutions: Datto RMM, ManageEngine, NinjaOne MDM Solutions: Addigy, Microsoft Endpoint Manager (Intune), JAMF Pro, Kandji Password Management System Password Security Solutions: Keeper Security, LastPass, 1Password SaaS & Cloud Security SASE Solutions: Cato Networks, Harmony SASE Email Security: Microsoft 365 Defender, M365 Exchange, IronScales, Google Workspace, Microsoft Cloud Apps Security Network & Infrastructure Security Network Security: MikroTik, SonicWall, Sophos, Cisco Meraki, Fortinet, Unifi, Auvik Networks Cybersecurity & Threat Management Threat Platforms: LionGard, CyberCNS, Tenable, Huntress, ThreatLocker, Prisma Access Browser SIEM/SOC Monitoring: DataDog, CybrHawk Compliance & Risk Management Compliance Tools: JupiterOne, Drata, Secureframe Operational & Security Automation Automation Platforms: Zapier, Make.com, OpsGenie, Otter.ai, PipeDream, Okta Workflows Backup & Data Protection Data Protection Solutions: Datto BCDR (Local & Cloud), OwnBackup, CloudAlly Documentation & Knowledge Management Documentation Tools: IT Glue, Confluence, Notion, Tango, Loom, LucidChart, ScalePad Communication & Collaboration Security Secure Communication Platforms: DialPad, AirCall, Zoom, RingCentral Security Awareness & Training Training Solutions: KnowBe4, HacWare Data Loss Prevention (DLP) & Identity Governance DLP Solutions: DoControl Identity Governance: ConductorOne, Okta Achieved Compliance Frameworks: NIST CSF, CIS, CMMC Level 1, SOC 2 Type 2, ISO 27001 Remote Management Remote Tools: OVRC (WattBox), ConnectWise ScreenConnect, Splashtop This extensive skill set empowers me to deliver tailored Zero Trust architectures and compliance-driven cybersecurity strategies, ensuring robust protection for modern IT environments and achieving a secure, compliant infrastructure for organizations.
    Featured Skill Windows Administration
    Network Administration
    Desktop Support
    Customer Service
    Customer Support
    System Configuration
    Email Support
    Microsoft Outlook
    End User Technical Support
    Technical Support
    Ticketing System
    Helpdesk
    Computing & Networking
    Tech & IT
  • $10 hourly
    • 5.0/5
    • (5 jobs)
    A confident and reliable customer support executive with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer-based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. Have vital internet service, 24-hour electricity, and conducive working space to deliver effectively. * Exceptional multitasking abilities * Ability to upsell and cross-sell product and services * Extensive knowledge of spreadsheet programs, CRM software, and Microsoft Office and Google suite products * Listening and comprehension skills * Empathetic * Able to remain patient and calm in frustrating situations * Creative problem-solving and critical thinking skills * Friendly and engaging personality * Recordkeeping and documentation skills * Excellent written and oral communication as well as conversational skills Accomplishments; * Improved team performance by creating a system of motivation that has influenced team members to consistently strive to maintain the approved benchmark. * Creation of quickly efficient and reliable resolution methods that improved customer interaction from 65-95% * Improved first response stats on chat support from 70-90% completed within 0-15mins * Complete resolution of all email service requests ( Ticket) within the SLA.
    Featured Skill Windows Administration
    Microsoft Outlook
    Customer Analysis
    Online Chat Support
    Communication Skills
    CRM Software
    Customer Support
    Email Support
    Freshdesk
    Microsoft Dynamics CRM
    Problem Solving
    Phone Support
    Zendesk
    Microsoft Office
    Administrative Support
  • $15 hourly
    • 0.0/5
    • (2 jobs)
    I'm Ejiro Onose, a Technical Writer and Machine Learning Engineer. I have 5 years of experience writing, editing (and ghostwriting) Machine learning, SaaS, DevOps, and FinTech articles. I have written for companies like Neptune.ai, Aporia, Arize.AI Wiz.com, Deepchecks, Zoho, etc. I am an expert in writing API documentation, technical blogs, How-to Tutorials, User Manuals/Guides, and Articles. I also teach programming. Open to new opportunities.
    Featured Skill Windows Administration
    Education
    Content Creation
    Tutoring
    MLOps
    Azure DevOps
    IT Support
    Python
    Technical Writing
    Technical Editing
    Office 365
    Machine Learning
  • $20 hourly
    • 4.2/5
    • (12 jobs)
    I am self-driven and a natural problem-solver .A creative thinker with troubleshooting intuition, who constantly seeks opportunities for improvement: eagerness to learn, willingness to take on new challenges and motivation to do more I am detail-oriented and dependable I adapt easily to fast-paced environment and curious about new technologies I value team-work and strive in a dynamic team environment I possess strong communications skills and effectively guide and articulate recommendations to non-technical users; you drive empathy and rapport with customers Excellent and professional English speaking and chat skills.
    Featured Skill Windows Administration
    Customer Service
    Office 365
    Microsoft Azure
    Data Entry
    Network Administration
    US English Dialect
    Microsoft Teams
    Administrative Support
    Computing & Networking
    QuickBooks Online
    Microsoft SharePoint Administration
    Tech & IT
  • $10 hourly
    • 4.3/5
    • (6 jobs)
    With expertise in cloud computing, virtualization, IT administration, and technical training, I help businesses streamline IT operations, optimize remote work solutions, and enhance productivity. Passionate about tech innovation, troubleshooting, and empowering teams through knowledge-sharing and hands-on support. ✅ End-User Computing (EUC) ✅ Virtualization & Remote Desktop Technologies ✅ IT Infrastructure & Systems Administration ✅ Device & Endpoint Management Let’s connect and explore how technology can drive business success!
    Featured Skill Windows Administration
    Troubleshooting
    IT Support
    Customer Service
    Jenkins
    Terraform
    System Administration
    Microsoft Outlook
    Office 365
    Online Chat Support
    Kubernetes
    Technical Support
    Microsoft Exchange Online
    Docker
    Data Entry
  • $10 hourly
    • 4.4/5
    • (12 jobs)
    With over 5 years of experience as an IT professional, I have gained an excellent understanding of the Microsoft 365 products, Exchange Online, Cloud computing, and how it is applied to various projects. This gives me the edge over others in this regard. I also have a wealth of troubleshooting experiences with Windows, Outlook, Office 365 and One Drive. I have acquired excellent communication skills has led me to develop client relations and customer service, which are my specialty. My main objective would be to grow into a role that requires exceptional Customer Service skills while offering an opportunity to build upon an existing knowledge base to take the business forward.
    Featured Skill Windows Administration
    Ticketing System
    Email Communication
    Customer Support
    Oracle PLSQL
    Microsoft Windows
    Microsoft Exchange Online
    Technical Support
    System Administration
    System Configuration
    Microsoft Azure
    Office 365
    Hardware Troubleshooting
    Email Support
    Online Chat Support
  • $8 hourly
    • 4.8/5
    • (3 jobs)
    I am an adaptable and responsible Techie with a strong passion for excellence and desire to satisfy clients. Flexible Technical Support Engineer with over 4 years of experience helping clients maintain smooth operations. Expertise in Cloud technologies like Office 365 workloads, Azure and AWS cloud services as well as on-premises workloads. I have received numerous commendations for rapidly and effectively restoring businesses from downtime and efficiently collaborating with colleagues to deliver quick results.
    Featured Skill Windows Administration
    Linux System Administration
    Kubernetes
    Microsoft Exchange Online
    Amazon EC2
    Microsoft Azure
    Office 365
    Microsoft Exchange Server
  • $18 hourly
    • 0.0/5
    • (0 jobs)
    I'm hard working and determined. I work well under pressure. I work well in a group. I am technology agnostic.
    Featured Skill Windows Administration
    Cisco
    NodeJS Framework
    Angular
    C
    Bash
    Microsoft Windows PowerShell
    Linux System Administration
    Windows Server
    Python
    C#
    C++
    SQL
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    A highly dedicated engineer seeking to enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of excellence and smart work - trusting me with responsibilities, challenges with timely and efficient results in CCNA (Cisco Networks), CompTia, A+, Sophos XG Firewall, Windows Server 2008 R8, Office 365, Microsoft Offices Suites 2007, 2010, 2013, 2016 and 2019, Windows 7/8/10, Google Docs/Sheets/Slides/ forms, NovaTrack, SAP, RAMCO, , MATLAB, ISPS coding and smartphones firmware
    Featured Skill Windows Administration
    AnyDesk Software
    Tech & IT
    Google Slides
    Computer Network
    Network Administration
    Cisco Router
    Computer
    Google Docs
    Directory
    Microsoft Office
    CompTIA
    Network Engineering
    Microsoft Active Directory
    Office 365
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    🚀 Technology Entrepreneur | Software Engineer | Data Scientist | Product Manager | Problem Solver Are you looking for a tech expert who can bring innovative solutions to life? With a unique blend of entrepreneurial mindset, software engineering expertise, data science proficiency, and product management skills, I help businesses build, scale, and optimize their digital products. 🔹 What I Bring to the Table: ✅ Software Engineering Excellence – Expert in backend development, cloud solutions, and scalable system architecture. ✅ Data Science & AI – Skilled in machine learning, artificial intelligence, and data-driven decision-making. ✅ Product Management – Proven experience in leading product development from ideation to launch. ✅ Problem Solving – Adept at tackling complex business challenges with technology. ✅ Entrepreneurial Insight – Understanding of business models, growth strategies, and market trends. 🔹 Why Work With Me? 🚀 Results-Oriented – I focus on delivering measurable impact. 💡 Innovative Thinking – I turn ideas into reality with cutting-edge technology. 🤝 Collaborative Approach – I work closely with clients to ensure success. Let's build something amazing together! Hire me today and let's take your project to the next level.
    Featured Skill Windows Administration
    Linux System Administration
    Python
    Artificial Intelligence
    DevOps
    Back-End Development
    RESTful API
    PHP
    MySQL
    GitHub
    Front-End Development
    HTML5
    JavaScript
    Git
    CSS
  • $10 hourly
    • 0.0/5
    • (1 job)
    Are you tired of dealing with slow responses, unresolved IT issues, or systems that just don’t work the way they should? I understand how frustrating it can be when technical problems disrupt your productivity and peace of mind. That’s where I come in! I’m an IT professional with a proven track record of solving IT headaches quickly and efficiently. Whether it’s troubleshooting complex issues, managing user accounts in Active Directory, or ensuring seamless Office 365 operations, I bring a results-focused and empathetic approach to every challenge. Here’s how I can help you: • Quick Resolutions: From software-hardware troubleshooting to managing helpdesk ticketing systems like ServiceNow, ServiceDesk and Spiceworks, I specialize in resolving problems with speed and precision. • Reliable Systems: I ensure your networks (LAN, WAN, WI-FI, TCP/IP, DNS) and devices (Windows, Linux, Mac) run smoothly, reducing downtime and improving efficiency. • Clear Communication and Support: I keep customers informed every step of the way and provide patient, jargon-free explanations when needed. I don’t just fix problems; I proactively work to prevent them, so you can focus on what matters most—running your business successfully. Let’s collaborate to eliminate your frustrations and create IT solutions that work seamlessly. Feel free to reach out—I’d love to help!
    Featured Skill Windows Administration
    Data Entry
    SQL
    ServiceNow
    Slack
    Office 365
    Troubleshooting
    Microsoft Active Directory
    Windows Server
    macOS
    Operating System
    Hardware Troubleshooting
    Ticketing System
    Customer Support
    IT Support
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