To walk you down my student life, I’ve been extensively involved in both local and university-wide organizations, developing my keen sense to creative thinking, innovative solutions, and project management. Being in the university-wide setting honed my multi-cultural skills which enabled me to work efficiently and communicate across teams, developing leaders holistically, and ensuring the creation of a culture that is all-accepting regardless of one’s background. The local organization setting harnessed my talent in compliance, operation and administrative tasks to which I shall be mindful of all the details in our daily transactions. It also advanced my ability to initiate programs of high-quality which delivered delightful experiences to the attendees (as per the Evaluation Monitoring report). Both organizations boosted my creativity to innovate and pioneer programs which are first-of-its-kind.
Experiences like this developed my burning passion for a lifelong learning process which I believe is consequential managing today’s workforce.
The following are my attributes that I believe makes me suitable for the position:
Strong Customer Service Skills: Achieved a 100% Customer Survey Satisfaction from February – May 2019; YTD Customer Survey Leaders, Consistent SNAPs (Overall Positive Customer Feedback) recipient
SAP Systems: Maintain and Display, Setup Recurring Payments, e-filing, F9 Logging, Reimbursements
Customer Relationship Management (Salesforce): Salesforce Functionalities, Queue Management
High-level Interpersonal Skills: Established partnerships with 20 organizations within and outside the university developed my ability to effectively understand and communicate with people from different walks of life
Strong Communication Skills: Spearheaded the “Reinvent.You.” Campaign which revitalized the image of the HR Community (year-long Marketing Campaign)
Diversity and Inclusion: Uplifting people to embrace the beauty of their uniqueness and vocal about the beauty in our differences (HR Talks’ advocacy is to discover the beauty in your story)
Collaboration and Teamwork: worked closely with cross-functional teams, making sure every ideas are acknowledged producing 6 projects in general (student)
Excellent Administrative skills: Memorandum of Agreement Issuance, Document and Transactions Processing, Monthly reports preparation
Data Privacy and Information Management: Strong adherence to the General Data Protection Regulation 2016/679 (EU Law) in every confidential information, Password-protecting relevant files, Identification of possible Data Privacy breach
Being awarded the UST College of Commerce Alumni Foundation Inc. Award for Leadership validated my leadership capabilities. The Dean of our College and the Human Resource Department Chair lauded my accountability and flexibility in ‘finding a way out’ when problems arise. Additionally, I ended my career with Shell on a high note with two team leaders lauding my “peaking” performance in delivering exceptional HR experiences to the expatriates.
Workday
