Hire the best Workforce Management Specialists in Cairo, EG
Check out Workforce Management Specialists in Cairo, EG with the skills you need for your next job.
- $55 hourly
- 0.0/5
- (1 job)
Working in the BPO & Customer Service field for +12 Years gaining the exposure Across Several industries Managing different business functions, driving variable Commercial & Contractual KPIs, Ensuring the prompt execution of various business processes meeting the strategic and financial goals & timelines. Specialized in Crisis Management, BCPs , Process improvement & business excellence.Workforce Management
ScrumRevenue ManagementCustomer SupportProject Management ProfessionalBusiness ModelingBusiness AnalysisKPI Metric DevelopmentPeople ManagementBusiness Continuity PlanningRequirement AnalysisCrisis ManagementManagement SkillsStrategyCustomer Experience Management SoftwareFinancial ModelingChange ManagementBusiness Consulting - $100 hourly
- 5.0/5
- (1 job)
As an HR professional with 8 years of experience, I have had the opportunity to work with large corporates and startups, gaining exposure to international HR practices. My expertise lies in all HR functions, where I have created and implemented HR strategies, designed job descriptions, and managed talent acquisition and employer branding. I am well-versed in onboarding, training, and development, as well as performance management. My experience in personnel management, labor law, employee relations, and payroll has enabled me to navigate complex HR challenges with ease. I am passionate about organizational development and have worked on several projects to improve team dynamics and organizational culture. Additionally, I have administered benefits and led HR digital transformation initiatives, implementing ATS and HRIS to streamline HR processes. My diverse HR experience has given me a holistic understanding of HR functions, and I am committed to leveraging my skills to drive organizational success. If you are looking for an experienced HR professional to join your team, I would welcome the opportunity to connect.Workforce Management
Human ResourcesHR & Recruiting SoftwareOrganizational StructureHR PolicyPeople ManagementOrganizational DevelopmentHR System ManagementJob DescriptionPerformance ManagementEmployment LawHuman Resources ConsultingCandidate SourcingHuman Resource ManagementCandidate InterviewingHR & Business Services - $19 hourly
- 5.0/5
- (1 job)
Experienced Regional HR professional with a demonstrated history of working in the Consumer Goods and Pharmaceutical industries, alongside others. Skilled in Executive Search, Screening, Networking, Leadership, and Interviewing.Workforce Management
People ManagementPartnership AgreementHuman ResourcesPeopleRecruiting - $50 hourly
- 0.0/5
- (0 jobs)
Objective * Revenue generation. * Return of Investment Checks. * Making financial portfolio. * Managing profit. * Building relationship and customer service. * Strategic planning. * Training and coaching management. * Marketing and sales developing staff * Business Development * New Projects Activation & Launching FULL Buisness Solutions, Outsource with easeWorkforce Management
High-Ticket ClosingAppointment SettingMarketing Campaign Setup & ImplementationCopywritingBusiness Process OutsourcingGoogle Ads Account ManagementSearch Engine OptimizationMaster PlanningTraining & DevelopmentQuality AssuranceSoft Skills TrainingPeople Management - $20 hourly
- 5.0/5
- (5 jobs)
MOHAMED EL SHEREEF I am a highly motivated recent graduate of the faculity of Commerce English Section looking for a full-time position in the banking sector where I can use my knowledge of market analytics , supply chain, customer service and banking to help your organization improve profitability.Workforce Management
DashboardMicrosoft OfficePeople ManagementAction PlanQuality ControlQuality Assurance - $35 hourly
- 0.0/5
- (0 jobs)
I am a results-oriented professional with over six years of experience at the intersection of operations, data analytics, and process optimization. My career at Uber has honed my ability to manage complex regional operations, develop scalable strategies, and deliver actionable insights that drive business success. With a deep technical foundation and a proven leadership track record, I specialize in transforming data into meaningful strategies that solve problems, improve efficiency, and empower teams. I bring a unique combination of analytical and leadership skills to every project. As a data analytics expert, I excel at building dashboards, automating workflows, and identifying key performance drivers to inform business decisions. As a strategist, I have led cross-functional teams to optimize processes, improve key performance indicators (SLAs, C-SAT, quality), and scale operations across diverse markets. My goal is to help businesses leverage the power of data and innovation to achieve measurable results. Whether it’s improving operational efficiency, building custom analytics solutions, or coaching teams to adopt best practices, I am committed to delivering value and exceeding client expectations. Key Achievements: Operations & Strategy: Successfully managed safety operations across the EMEA region, improving SLA by 13% (from 73% to 86%) and boosting C-SAT from 3.2 to 4.3. Led three seamless BPO absorptions, enhancing team integration and operational efficiency. Spearheaded strategic initiatives that reduced incident rates through data-driven safety policies and analysis. Data Analytics & Automation: Developed advanced dashboards using Tableau, Looker Studio, and SQL to provide actionable insights, saving businesses countless hours in manual reporting. Automated performance tracking and reporting, leading to a 35% increase in team productivity and operational accuracy. Designed and launched tools like Slackbot and Queue Management Dashboards, improving workflow efficiency and stakeholder visibility. Team Leadership & Development: Managed and mentored a team of 78 agents, guiding 65 to promotions and achieving a 95% quality rating for lines of business. Conducted training sessions on data analysis and process optimization, empowering teams to adopt analytics-driven workflows. Technical Skills: Data Tools: SQL, Tableau, Google Looker Studio, Google Sheets, Python, Google Scripts, Jira. Process Optimization: SLA management, automation workflows, and performance analysis. Leadership: Cross-functional collaboration, team mentoring, and strategic planning. Services I Offer: Operations Consulting: Process optimization, SLA improvements, and scaling strategies tailored to your business needs. Data Analytics & Visualization: Actionable insights and KPI tracking through custom dashboards using SQL, Tableau, and Looker Studio. Automation & Workflow Optimization: Streamlining repetitive tasks using Google Scripts, Python, and other tools to save time and reduce errors. Team Leadership Training: Coaching team members in analytics, process management, and operational excellence. What Sets Me Apart: Proven ability to deliver measurable results, including improved KPIs, operational efficiency, and team performance. A unique blend of technical expertise and strategic leadership that enables me to address both high-level and detailed project needs. A collaborative approach that not only provides solutions but also empowers teams for sustained success. Let’s Collaborate: Whether you need to optimize your operations, unlock the power of your data, or automate workflows, I’m here to help. Together, we can drive growth, efficiency, and innovation for your business. Let’s connect to make it happen!Workforce Management
People ManagementBusiness DevelopmentBusiness AnalysisOrganizational DevelopmentLooker StudioLeadership SkillsBusiness Activity Monitoring SoftwareAnalytics DashboardCustomer ServiceGoogle Sheets AutomationProject Management - $15 hourly
- 0.0/5
- (0 jobs)
Profile: Perceptive individual with initiative to obtain knowledge in hiring, training, development and retention of talents. Keen in improving succession planning and employee experience. Devoted to provide an impactful workplace and fostering environment for employees. Self motivated and hard working with General experience in HR fields. While in recruitment, I made sure that my company had the right talents, in the right fitting role, at the right time to execute its strategy and work with the mission to reach the company’s vision. While working as People & culture Specialist, andTalent Development Specialist for regional offices, I made sure to have and maintain the development and journey of Talents' success. Developing career path plans, evaluating performance, and working to make sure the professional experiences of others are well attained. Managing conflict and troubleshooting questions and inquiries to make the People's experience is at its best. Working on having the best culture and community for those talents to grow and help in the company's growth and image.Workforce Management
People ManagementHuman Resource ManagementProcedure DevelopmentPerformance AppraisalProcess DevelopmentCultureProcurementResolves ConflictPerformance ManagementBudget Management - $12 hourly
- 5.0/5
- (2 jobs)
With over 3 years of Team management experience, I have a proven track record of meeting high expectations, managing multiple tasks and successfully delivering commitment on schedule. My professional qualifications and experience combine to create a successful Team manager. I have extensive experience in creating positive direction and driving projects towards their ultimate goals.Workforce Management
Presentation SlideOffice 365TechniSoft Service ManagerGermanPeople ManagementTeam ManagementCommunication SkillsMicrosoft ExcelWriting - $15 hourly
- 0.0/5
- (0 jobs)
7+ years of corporate and start ups experience across several domains in supply chain, brand management, project management and digital transformation in both worldwide conglomerates and local ecommerce startups.Workforce Management
Material Requirements PlanningPeople ManagementBudget ManagementMicrosoft ExcelRobotic Process AutomationInnovation StrategyProject ManagementOffice 365Microsoft Power BISAPBusiness Planning & StrategyForecastingDemand PlanningSupply Chain & LogisticsSupply Chain Management - $15 hourly
- 0.0/5
- (0 jobs)
Looking for a dynamic HR Manager who doubles as a strategic business partner? With over 5 years of experience in HR operations, talent acquisition, and business strategy, I’m here to elevate your organization’s workforce and operational efficiency. 🚀 Achievements: Enhanced Recruitment Efficiency: Successfully led end-to-end recruitment processes for IT and non-IT roles, filling critical positions 30% faster than industry benchmarks. Introduced strategic sourcing techniques and targeted headhunting methods, ensuring the best talent was aligned with organizational goals. Streamlined HR Operations: Designed and implemented SOPs and KPIs that increased HR operational efficiency by 25%. Automated onboarding workflows and digitized employee lifecycle management using platforms like Gusto, Monday.com, and Paycom. Driving Data-Driven Insights: Delivered actionable analytics and HR dashboards that empowered leadership to make informed decisions, resulting in a 20% reduction in turnover rates and improved recruitment ROI. Elevated Employee Engagement: Launched engagement programs that boosted employee satisfaction scores by 40%. Spearheaded initiatives such as performance coaching, conflict resolution, and feedback systems to foster a positive and productive workplace. Strategic Business Collaboration: Partnered with cross-functional leaders to align HR strategies with business objectives. Proactively identified talent gaps and implemented workforce planning initiatives, achieving long-term organizational goals. What I Bring to the Table: HR Strategy & Leadership: Expertise in aligning HR functions with overall business strategies to drive growth and performance. Talent Acquisition Mastery: Specialized in IT and non-IT recruitment for entry to senior-level roles, with a focus on cultural and strategic fit. HR Technology Savvy: Proficient in leveraging HRMS platforms like Rippling, Time Doctor, and Paycom for seamless payroll, compliance, and workforce management. Operational Excellence: Adept at managing onboarding, offboarding, payroll assistance, and employee relations, ensuring smooth HR processes and high employee satisfaction. Strong Communication & Collaboration: Known for building trust-based relationships with stakeholders and delivering tailored, impactful solutions. Let’s Collaborate to Achieve Success! If you’re looking for an HR expert who can seamlessly blend strategic business acumen with hands-on HR expertise, let’s connect! Whether it’s optimizing recruitment, enhancing employee engagement, or streamlining HR operations, I’m here to support your goals and drive results.Workforce Management
Human Resources AnalyticsHuman Resources StrategyHuman Resource Information SystemHR PolicyWorkdayHR System ManagementPeople ManagementPerformance ManagementPeopleCulture - $12 hourly
- 0.0/5
- (0 jobs)
i worked at Vodafone uk as a technical support agent i was handling broad band issue (WiFi and landline ) i left the work because the environment wasn’t so good for me so I decided to work from home i found pbs i was asking the cx if they are intersted in selling their properties for a cash offer i was over achieving the target so i got promoted as a sales manager i was closing the deals for my team but I didn’t learn something new so i decided to find something i love and i love dealing with people so i worked as an HR recruiter i was doing the first interview for the candidates and beside that i started working on Sutherland i was a technical support agent too i was handling a lot of task like listening to dropped rr calls ( rr was our main target ) and was helping the outliers to achieve after that i got promoted as a team manager so i left the recruitment to focus and learn more and now iam looking for another job because I achieved everything in my place so i want to learn more in a new place I have managerial skills and sales experience I always have a way to over achieve and I don’t accept losing any targetWorkforce Management
Leadership SkillsLeadership CoachingSoft Skills TrainingPeople ManagementData ManagementTechnical Support Want to browse more freelancers?
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