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Hire the best Workforce Management Specialists in Davao, PH

Check out Workforce Management Specialists in Davao, PH with the skills you need for your next job.
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  • $25 hourly
    • 5.0/5
    • (9 jobs)
    Strategic and results-oriented Administrative and Business Support Specialist with over a decade of experience in optimizing operational workflows, streamlining administrative processes, and supporting organizational goals with precision. Known for impeccable attention to detail, proactive problem-solving, and an unwavering commitment to excellence, I bring proven expertise in managing high-stakes tasks and enhancing productivity for teams and executives alike. Leveraging advanced organizational skills and a solutions-focused approach, I excel in creating efficient systems, handling complex scheduling, managing communications, and ensuring data accuracy across all administrative functions. With a strong foundation in business support, I am adept at managing multiple priorities in high-pressure environments and adapting to evolving needs to maximize productivity and support overall business objectives. Core Competencies: Executive & Team Support | Operations Management | Project Coordination Document Control & Data Integrity | Task Prioritization & Process Improvement Effective Communication | Confidentiality & Professional Discretion With a proactive, results-oriented approach, I am committed to delivering top-tier administrative and business support, ensuring your organization's success and growth.
    Featured Skill Workforce Management
    Customer Relationship Management
    Root Cause Analysis
    QA Management
    Business Operations
    Customer Retention
    People Management
    Zendesk
    Email Communication
    Telemarketing
  • $10 hourly
    • 4.7/5
    • (7 jobs)
    I am a motivated and reliable freelance professional with 8 years’ experience in providing outstanding administrative support, data entry and customer service support. High-performing and creative, able to work in multi-disciplined, multi-national organization. Enthusiastic and able to perform efficiently. I am also excellent with Microsoft Office software and able to navigate CRMs and other platforms in place. I have the below qualifications and skills which are relevant in my line of work: • Keen attention to details • Analytical, execution, and problem-solving • Strong interpersonal & communication • Time management • People management • Excellent organizational abilities I have a strong will and the ability to accomplish simple to complex projects. If you think I am fit and possess the qualification you are looking for, please contact me and we can discuss your requirements in much detail.
    Featured Skill Workforce Management
    Layout Design
    Editing & Proofreading
    Transaction Data Entry
    Copywriting
    Formatting
    Customer Support
    Administrative Support
    People Management
    Microsoft PowerPoint
    Training Materials
    Quality Assurance
    Microsoft Word
    Word Processing
    Microsoft Office
  • $15 hourly
    • 5.0/5
    • (7 jobs)
    Looking for a Rockstar Customer Support Specialist? You’ve just found me! I have been working for 17 years - I spent 2 years performing my duties as a Registered Psychometrician and Guidance Facilitator, 13 years as a Customer Service and Technical Support in big TelCo companies to small and start-up E-Commerce stores, and 2 years as a Client Care Coordinator. Excellent customer service and exceeding customer satisfaction are what I always aim for in every call, email, chat, and ticket. I am very trainable, flexible, and easily adapt to fast-paced changes. This vast experience allows me to be familiar with tools, including but not limited to: •Salesforce Lightning, Zendesk, Gorgias, Freshdesk, Monday.com •GSuite, Microsoft 365 Office •Slack, Skype, Zoom, TeamViewer, Microsoft Teams, Google Meet Want to know more details about my experience? You can always message me to discuss how I can be the best person in your team. All the best, Tiffany
    Featured Skill Workforce Management
    Customer Service
    Psychometrics
    Salesforce Lightning
    Cisco Router
    Technical Support
    Intuit Proconnect Tax
    People Management
    Data Analysis
    Workshop
    Team Facilitation
    Shopify
    Zendesk
    Phone Support
    Online Chat Support
    Medical Records Software
    Healthcare
    Administrative Support
    Customer Care
    Canva
    Sales & Marketing
    Email Support
  • $6 hourly
    • 5.0/5
    • (6 jobs)
    Your Search is Over! Meet Your Rockstar Administrative Assistant! I'm Hannah Aquino, a highly dependable administrative assistant with 3 years of stellar experience. I bring a strong work ethic, dedication, and a passion for providing you with 100% work satisfaction. With a formal education in Public Management and comprehensive training in administrative services, I'm committed to ensuring your business runs smoothly and efficiently. Here's what I bring to the table: ✪ Exceptional Organizational Skills ✪ Proficiency with Microsoft Office Suite ✪ Expert Calendar and Schedule Management ✪ Meticulous Record-Keeping ✪ Accurate Data Entry ✪ Effective Communication Skills ✪ Efficient Email and Correspondence Handling ✪ Reliable Travel and Meeting Coordination ✪ Strong Leadership and Management Skills ✪ Thorough Report Preparation and Filing ✪ Comprehensive Office Management I guarantee results that will exceed your expectations. Let’s collaborate and elevate your business to the next level! Ready to get started? Let’s talk! Message me now!
    Featured Skill Workforce Management
    Email
    Email Campaign
    Acuity Scheduling
    Microsoft Office
    Data Entry
    Office Management
    Leadership Skills
    Email Management
    Data Management
    People Management
    Lead Management
    Management Skills
    Organizational Development
  • $10 hourly
    • 5.0/5
    • (1 job)
    I am an experienced customer service professional with a strong background in driving high levels of customer satisfaction. I have a proven track record of effectively managing customer inquiries and complaints, and am skilled at finding creative solutions to customer issues. I am also highly skilled in using customer feedback, such as Net Promoter Score (NPS), to identify areas for improvement and implement changes that enhance the customer experience. I am passionate about delivering exceptional customer service and am always looking for ways to exceed customer expectations. As an operations supervisor and manager, I have a track record of effectively managing and leading teams to achieve operational excellence. My strong leadership skills, combined with my ability to analyze and optimize processes, have allowed me to consistently drive improvements in productivity, efficiency, and customer satisfaction. I am skilled in developing and implementing strategies and systems to streamline operations, reduce costs, and increase profitability. I am a results-driven leader with a strong track record of success in managing and improving operations.
    Featured Skill Workforce Management
    Customer Service Analytics
    Customer Service
    Performance Management
    People Management
    NPS
    Technical Support
    Administrative Support
  • $5 hourly
    • 4.7/5
    • (8 jobs)
    Hi there! I’m Rey, a seasoned Appointment Setter with a passion for driving results and I have a track record of closing high-value deals, I specialize in turning leads into loyal clients.
    Featured Skill Workforce Management
    People Management
    Management Skills
    Real Estate
    Online Sales Management
    Client Management
    Insurance
    Appointment Setting
    Lead Generation
    Sales Leads
    Cold Calling
    Sales Call
  • $15 hourly
    • 5.0/5
    • (3 jobs)
    Experienced a role in a dynamic work environment of over 3 years of experience working on different BPO Companies as a Customer service, Sales Operation Specialist, Marketing Account Specialist and as a Campaign Manager. Motivated, communicative, and results-driven with an excellent problem-solving and organizational skills. I can used all of my skills, knowledge and expertise to improve customer satisfaction and contribute to a one company leading into success. Throughout my career, I have developed strong communication skills, both verbal and written, which enable me to effectively collaborate with clients and team members. I am also a quick learner and can adapt to new environments and technologies easily. If you're looking for a team member who is committed to excellence and can help you achieve your business goals, look no further! I am excited to work with you and help you succeed. Below are the skills that I can offer: 👩🏻‍💻 Strong English Communication Skills 👩🏻‍💻 Excellent Customer Service Skills 👩🏻‍💻 Critical Thinking and Decision Making 👩🏻‍💻 Time Management and Adaptability Skills 👩🏻‍💻 Computer Skills 👩🏻‍💻 Graphic Design 👩🏻‍💻 Email Marketing 👩🏻‍💻 Email Management 👩🏻‍💻 Social Media Management 👩🏻‍💻 Calendar Management 👩🏻‍💻 Presentation Creation 👩🏻‍💻 Product Research and Product Listing 👩🏻‍💻 Content Writing 👩🏻‍💻 Content Creation 👩🏻‍💻 Video Editing Aside from these skills, I always give importance to having good character. Wherever I go and whoever I deal with, I make sure that I bring these two values with me: kindness and respect. Looking forward to work with you soon!
    Featured Skill Workforce Management
    Microsoft Certified Professional
    Social Media Lead Generation
    Copywriting
    Sales & Marketing
    Appointment Setting
    Editing & Proofreading
    English
    Management Skills
    Communication Skills
    Leadership Skills
    Customer Relationship Management
    Sales Leadership
    People Management
    Customer Service
    Virtual Assistance
  • $13 hourly
    • 5.0/5
    • (2 jobs)
    Educated, dynamic Customer/Technical Support Representative with a Bachelor’s degree; seeking a partnership with an employer that would be mutually beneficial. Technical Support Customer Service Workforce Management Zendesk Uservoice Chatra Intercom Stripe Mixpanel
    Featured Skill Workforce Management
    People Management
    Microsoft PowerPoint
    Technical Support
    Microsoft Excel
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    I work as an Account Associate at VXI Global Solutions, Inc., where I provide chat and voice support for the DoorDash account for 1 year and 6 months. My role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction. I have been trained as an Upskill Agent with three lines of business (Dashers and Consumer Support, VIP support), which has honed my ability to personalize responses and address complex customer concerns effectively. Additionally, I have three years of experience as an Account Executive at The Launchpad Inc., where I worked on an outbound sales account for an insurance company. My responsibilities included verifying prospect information and connecting qualified leads to licensed agents for sales calls. This role taught me the importance of clear communication, attention to detail, and building rapport with customers. With over four years of experience in customer service and sales, I am excited about the opportunity to join your dynamic team. My background in both customer service and outbound sales has equipped me with the skills necessary to deliver exceptional customer experiences and drive business growth.
    Featured Skill Workforce Management
    Customer Service
    Cold Calling
    Selling
    Insurance
    Outbound Sales
    Sales Leads
    Communication Skills
    Multitasking
    Time Management
    Critical Thinking Skills
    BPO Call Center
    Computer Skills
    People Management
    Problem Solving
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    Results-driven leader with 5+ years experience managing operations, customer service teams, and providing executive admin support. Skilled at optimizing processes to drive efficiency without sacrificing quality or service. Received company awards for exceeding productivity benchmarks and client satisfaction targets. Looking to leverage my experience in real-time operations management, virtual assistance, and staff development to help clients achieve their goals. Key strengths include: • Operations Optimization • Real-time Management • Virtual Assistance • Staff Leadership & Development • Client Satisfaction • Process Improvement • Efficiency Gains I have a proven track record of managing day-to-day operations, overseeing successful events, providing specialized executive admin support, boosting team productivity, and ensuring excellent customer experiences. My mix of strategic and hands-on abilities allows me to transition seamlessly between developing plans and executing them. Ready to use my operations expertise and virtual assistance skills to benefit your organization.
    Featured Skill Workforce Management
    Microsoft Office
    People Management
    Troubleshooting
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    As an Operations Supervisor, I lead a team and focus on developing their skills and character to help them become successful individuals. I am also responsible for tracking team performance and ensuring continuous improvement. My role involves negotiating with customers to retain current services and secure new contracts. My expertise spans both technical operations and sales marketing. Common Tools and Skills: Microsoft 365 Microsoft Teams Microsoft Excel Microsoft Outlook Microsoft Power BI CRM Tools OneDrive Google Drive Calendar Management Gmail Email Management Sales and Inventory Tracking Tools Duties and Responsibilities: - Manage and archive quality documentation, and participate in internal and external quality audits. - Research, develop, and communicate strategic marketing plans to align with the company's goals. - Oversee daily business operations, verify employee schedules, and ensure new hires understand their roles and duties. - Handle customer calls regarding complaints, order inquiries, and service/product escalations. Additional Responsibilities: - Process orders and transactions. - Update customer records. - Assist the sales team with various tasks. - Open new customer accounts. - Troubleshoot technical and sales-related issues. - Ensure complete customer satisfaction.
    Featured Skill Workforce Management
    Dashboard
    Data Analysis
    Microsoft Power BI
    Email Communication
    Executive Support
    Social Media Management
    Coaching
    Sales & Inventory Entries
    People Management
    Technical Support
    Excel Macros
    Excel Formula
    Microsoft 365 Copilot
  • $9 hourly
    • 0.0/5
    • (0 jobs)
    I am a Foodcourt Manager oversees the daily operations of Foodhall Department in the mall. Key Responsibilities: • Oversee and coordinate the activities of all food stalls, and kiosks within the food court • Ensure all tenants comply with health, safety, and food hygiene regulations • Monitor food quality, service standards, and cleanliness of the common dining areas • Handle customer complaints and feedback professionally • Work with tenants to ensure smooth operations, restocking, and staffing • Manage food court schedules, staffing levels and maintenance needs • Prepare reports on sales performance, customer traffic, and operational issues • Collaborate with marketing teams to organize food promotions, events, or seasonal campaigns • Maintain inventory and supply levels for chemicals and merchandise Skills and Qualifications: • Prior experience in food service management or hospitality • Strong organizational and leadership skills • Ability to manage multiple tenants, suppliers, and operations simultaneously • Excellent communication and interpersonal skills • Knowledge of food safety standards and local health regulations • Basic financial and budgeting skills Work Environment: • Fast-paced, customer-focused • Requires physical presence during operating hours, including weekends and holidays
    Featured Skill Workforce Management
    Food Writing
    Sales & Marketing
    Product Review
    People Management
    Sales & Inventory Entries
    Construction Management
    Food & Beverage
    Customer Care
    SAP BASIS
    Company Research
    Market Research
    Virtual Assistance
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I am looking forward to be able to secure a position where my existing skills can be utilized by a progressive and innovative company and to be part of an organization where my qualities of a fast learner as well as the ability to take on new challenges can be used.
    Featured Skill Workforce Management
    Virtual Assistance
    People Management
    Multiple Email Account Management
    Customer Engagement
    Customer Support
    Customer Service
    Client Management
  • $6 hourly
    • 0.0/5
    • (1 job)
    I am an enthusiastic and dedicated HR Professional with extensive experience and proven success of 12 years in driving strategic HR operational initiatives with key focus on Talent Acquisition, Payroll Management & Administration, Employee Retention, Succession Planning, Compensation & Benefits, Organizational Development, Legal Compliance, HR records Management, HR Policies Development & Compliance, Cost & Resource Optimization and Placement and Performance Management. To date I feel my strongest abilities are: • Increasing employee retention by rigorously maintaining a positive work environment • Developing targeted outreach recruitment programs to recruit the best talent and meet all departmental hiring requirements • Creating user-friendly application forms to be used by organization during staff recruitment and interviewing • Arbitrating labor disputes in collaboration with the legal department
    Featured Skill Workforce Management
    Google Workspace
    HR Policy
    Microsoft Office
    Cost Management
    Human Resources Consulting
    Human Resource Management
    Legal Consulting
    Organizational Development
    Succession Planning
    People Management
    Employee Relations
    Compensation & Benefits
    Human Resources
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗠𝘆 𝗪𝗼𝗿𝗹𝗱 𝗼𝗳 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗚𝗿𝗼𝘄𝘁𝗵! Are you looking for a seasoned professional who can take your business to new heights? Look no further! With over a decade of dynamic experience in the fast-paced world of fashion retail, I bring a wealth of skills and a track record of excellence to help you achieve your goals. 🛍️𝗥𝗲𝘁𝗮𝗶𝗹 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗧𝗵𝗮𝘁 𝗦𝗲𝘁𝘀 𝗬𝗼𝘂 𝗔𝗽𝗮𝗿𝘁: 🚀𝗦𝗮𝗹𝗲𝘀 𝗪𝗶𝘇𝗮𝗿𝗱𝗿𝘆: I've consistently exceeded sales targets and elevated brands to new heights. Let's skyrocket your revenue together! 🤝𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰: Providing top-tier customer satisfaction is my passion. Elevating customer service is not just a goal; it's my way of life. 🧰𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: I'm a maestro of store operations, ensuring smooth and efficient business processes. 📈𝗨𝗻𝗹𝗲𝗮𝘀𝗵𝗶𝗻𝗴 𝗚𝗿𝗼𝘄𝘁𝗵 𝗧𝗵𝗿𝗼𝘂𝗴𝗵 𝗔𝗱𝗮𝗽𝘁𝗮𝘁𝗶𝗼𝗻: 💡𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴: My insatiable appetite for growth propels me to embrace new challenges and skills. I'm committed to learning and adapting to maximize my productivity and professional development. 📊𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀: My expertise in sales analysis and reporting will uncover opportunities for growth that others might miss. 🌐𝗠𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜𝗻𝗰𝗹𝘂𝗱𝗲: 📩𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Seamlessly provide email, chat, and live chat support to enhance client satisfaction. 🗂️𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Handle email and calendar management, data entry, and general admin tasks with meticulous precision. 📦𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Boost your online sales with my e-commerce expertise. 🛒𝗢𝗿𝗱𝗲𝗿 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴: Streamline order processing and fulfillment to enhance customer experiences. Ready to take your business to the next level? Let's chat! 🚀 𝗟𝗲𝘁'𝘀 𝗧𝗮𝗸𝗲 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗼 𝗡𝗲𝘄 𝗛𝗲𝗶𝗴𝗵𝘁𝘀 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿!
    Featured Skill Workforce Management
    Data Entry
    Calendar Management
    Ecommerce Order Fulfillment
    Visual Merchandising
    Fashion & Apparel
    Retail & Wholesale
    Leadership Skills
    People Management
    Customer Service
    Administrative Support
    Store Management
    Sales Operations
    Sales & Inventory Entries
    Email Support
    Online Chat Support
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    I am Irish Villahermosa, started working in BPO Industry since I was 18 years old. My most favorite part of the job is to meet our client's expectations and goal. One of my core values as a person is being open minded and accountability to all circumstances and challenges as this mindset leads to being resilient.
    Featured Skill Workforce Management
    Time Management
    Data Analysis
    Interpersonal Skills
    People Management
    Active Listening
    Client Management
    Computer
    Organizational Plan
    Communication Etiquette
    Communication Skills
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    SUMMARY PROFILE Dedicated and focused worker who got 19 strong experience in Marketing & Promotion with different customers plus 3 years in managing people (coaching and developing) and demonstrated the ability to work along diverse team of professionals and a variety of highly competitive and challenging market. Committed to delivering high quality output with less supervision. A result-oriented person, passionate, energetic, organized and professional. Now eager to learn more in the digital world, working in a home-base setup.
    Featured Skill Workforce Management
    Microsoft Project
    Communication Skills
    Coaching Session
    Promotion
    Concur
    Microsoft Power BI
    Microsoft PowerPoint
    Microsoft Excel
    Microsoft Word
    Marketing
    Customer Engagement
    People Management
    Virtual Assistance
    Data Entry
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