Hire the best Writers in Bacolod, PH

Check out Writers in Bacolod, PH with the skills you need for your next job.
Clients rate Writers
Rating is 4.8 out of 5.
4.8/5
based on 4,788 client reviews
  • $25 hourly
    Love to write and talk! I am a skilled, experienced, people-oriented, flexible, quality-driven writer, researcher, and customer service provider. I am one of the top providers here at Upwork and was in the top 1% of Elance writers. I am an all-around content writer who can post/reply on social media, create graphics on Canva, and edit simple videos. I write posts and am in charge of content moderation on FB and IG. I assist with Shopify, handle escalations, and do "social listening" for the company. I headed my own school for medical transcription and other customer-service related work. At Elance, I wrote books, created online courses, researched for medical-pharmaceutical projects, and blogged for one of the best-loved health magazines. I have a Masters's degree in Educational Management and I am passionate about work. I am versatile and I value your time so I make sure I do it right the first time around, every single time! In the brick-and-mortar world, I handled the recruitment and training of customer service, sales, and technical support agents. Some of the biggest names in the BPO-KPO fields were my clients: Convergys, Teleperformance, Stream Global, Accenture, and People Support. I hope that my skills, expertise, and experience match your requirements and expectations.
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    Customer Service
    Technical Support
    Customer Support
    Recruiting
    Creative Writing
  • $10 hourly
    I am a Nurse by profession but I am proud to say that I have experienced working from different fields of job. I believe that the training and discipline I had in school molded me into what I am in the present. I am versatile and I can work with minimal to no supervision at all. I am well disciplined at work and I follow certain protocols to be efficient and effective in accomplishing the given tasks. I always ensure that I am doing the right thing to avoid errors that can harm the client or the company. In the event that errors are inevitable, I do my best to rectify the issue right away by finding proper solutions to the problem. I also have excellent communication skills that I developed from my BPO experiences. I have 1 year and 9 months of work experience as technical support for internet, phone, home security, and cable services. The most recent customer service experience I have is a seasonal account wherein we process quotations for warranty claims and purchase of replacement parts for furniture. I am always excited to be trained to improve my skills and for the betterment of the company. For me, every job is an opportunity and every opportunity outside my profession is a blessing. I always work had to every opportunity because it is my bread and butter. I am always commended at work because of my passion for everything that I do.
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    Computer Skills
    Problem Solving
    Customer Service
    Time Management
    Multitasking
    Technical Support
    English
  • $5 hourly
    Reliable, punctual, and hardworking individual who has four years of experience with quality customer service in any field outbound, inbound, email and chat. I am giving high-quality service to various call center companies. I can work under pressure and don't make promises that I can't keep. I love to work on a team, but I can also work alone if necessary. Looking forward to working with you in providing excellent customer service and anything else you may need help with.
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    Customer Service
    Sales
    Online Chat Support
    Email Support
  • $10 hourly
    As an SEO specialist at Tech Pro Marketing, I have honed my skills in optimizing websites to rank higher on search engines. My background includes a strong foundation in keyword research, on-page optimization, and link building strategies, as well as staying up-to-date with the latest algorithm updates from search engines. With a deep understanding of both technical and creative aspects of SEO, I am able to develop comprehensive SEO strategies that improve website visibility, drive targeted traffic, and ultimately increase conversions for our clients.
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    Data Entry
    English
    Teaching English
    Document Analysis
    Microsoft Word
  • $7 hourly
    Experiences: Wing Assistant February 13 2024 - (on hold indefinitely due to an assigned client hiring too many but the expansion did not go through. I will prioritize a stable role that presents itself especially if it is full-time.) ● Thorough Keyword research to identify relevant keywords especially with decent or high search volume using client provided tools: Keywords Everywhere and GS Location Changer for a Plumbing, HVAC, Electrical business in the US. ● Filled out templates for SEO with corresponding fields i.e. (H1-H4, title. Description etc) ● Extracted commonly asked questions based on Google searches for the assigned topic/service using Keywords Everywhere and generated answers for those common questions using Chat GPT. Remotify Content Creator March 27 2023-November 10 2023 Content creation with a focus on incorporating articles and graphics in Canva. Content brainstorming, content research, content creation, and content revisions were the main tasks for a generally concise yet informative and actionable approach. Created content based on the approach required. Topics predominantly included job readiness, life skills and social skills. The main goal was to create content that could be used by our coaches to engage and retain clients. The content was standalone and linked content based on what was planned. An increase in client retention was achieved. Kept track of tasks, goals, plans, on spreadsheets based on the project. Create-A-Lase Content Writer/Basic Social Media Management/Virtual Assistant Feb 2022 - Sept 2022 Content drafting and content writing for YouTube video scripts for an Australian Laser services(engraving, cutting, etc) and a Mobile repair and sales shop. The role expanded to include content writing for their website, and some social media posting of content on their Facebook and Instagram pages. The role also included posting content on their Medium page which was mainly a tutorial on DIY Laser engraving and cutting projects and some mobile mainly the Apple annual event. Tracked posts on a spreadheet Processing Case Manager KMC Solutions January 24, 2020-April 30 2020 Managed the application of Debt Agreement Proposals of Australia-based clients. Communicated with clients via sms, email, phone, to update on the status of the application, collect needed info etc. Technical Support/Customer Service Transcom Jan 2021 - Jan 2022 Handled troubleshooting mainly of Internet, Cable Service, and Landlines and basic email issues. Also dealt with basic inquiries, order entry, sales. Dealt with monthly metric targets and built effective rapport as part of the targets involved purposive conversation. Eventually generally met the target KPI’s once the learning curve was met. Highlighted by a month of a perfect score on customer service experience surveys. Writer Law Office Based in New York City. Oct 2020 - Dec 2020 Prepared, drafted, and revised case declarations for abuse cases in the United States, mostly involving immigrants. Intern Trainer for Both Technical and Customer Service Line of Business for a Leading Australian Telco Customer Service and Technical Support Experience for Leading Australian Telco in a BPO Setting Writer at Startup Legal Article Writer (freelance) Customer Service Associate Sales Manager for The Bacolod Business Online Centre Shipment Coordinator Core Competencies: Skilled Copywriter including marketing headlines. (applied for Wordpress blogs and Facebook page content) Article Writer on Various Tones(casual, professional. informative) Script Writer for Youtube VIdeos for an Australian Business Background knowledge in Paid Traffic specifically Facebook Platform, use of Post Planner. Basic Marketing Headline Creation and Marketing Articles/Blogs, Basic Copywriting. Familiarity with Aweber Email Marketing Tool Basic Video Tutorial Knowledge of Thrive Content Builder for Wordpress Basic Facebook Page Management: Scheduling Viral Photos Using Post Planner For Facebook Page Engagement and Reach. Adding Blog Content To Existing WordPress Website Blog and Posting Links of Blog Content To Related Facebook pages To Generate Traffic. English Written Communication English Oral Communication Internet Research On Various Topics for Blog Writing. Has a Natural Ability to build Rapport and Empathy which creates a smooth flow in calls for clients during my experience as a Customer Service Associate which generated positive customer surveys and meeting the monthly sales quota. Fulfilled the role of Email Marketing For A Previous Company. Outbound B2B Calls and Emails (MailChimp) Outbound B2C Calls Excels in research especially regarding client contact details for lead generation and for article writing and Copywriting
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    Mailchimp
    Facebook Marketing
    Email Marketing
    Copywriting
    Canva
    Facebook Page
    Blog Writing
    Article Writing
    Customer Service
    Lead Generation
    AWeber
    Content Writing
    English
  • $10 hourly
    Hi, With over 11 years of dynamic experience spanning the BPO industry, I bring a wealth of expertise to this role, having excelled in diverse capacities such as customer service, technical support, HR recruitment, and as a virtual assistant and Executive Assistant for the owner of a recruitment firm in both the US and Australia. My journey in the BPO sector has provided me with a multifaceted understanding of customer service, technical support, and HR recruitment. Starting as a customer service representative, I refined my communication and problem-solving skills, fostering client relationships and ensuring satisfaction. Transitioning to a technical support agent further enriched my skill set, where I acquired comprehensive technical knowledge and the ability to troubleshoot intricate issues while maintaining professionalism. This role also sharpened my aptitude for conveying technical concepts to non-technical individuals, enhancing my communication prowess. As an HR recruitment specialist, both within the BPO industry and as a freelancer, I mastered talent acquisition, candidate sourcing, interviewing, and onboarding. My experience as a virtual assistant and Executive Assistant for a recruitment firm owner in the US and Australia honed my organizational and administrative skills to support high-level operations seamlessly. What distinguishes me is my adaptability, quick learning, and dedication to achieving exceptional results. I am confident that my diverse skill set and extensive recruitment experience position me as a valuable asset for this role. I am enthusiastic about the opportunity to contribute my expertise to your team and aid your company in reaching its objectives. I eagerly anticipate discussing how my qualifications align with your requirements in further detail. Please refer to the attached resume for additional information. Thank you for considering my application. I am eager to explore how I can make a meaningful impact on your organization.
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    Customer Support
    Customer Service
    Phone Support
    Email Etiquette
    IVR Software
    Email Marketing
    Data Entry
    Typing
    Microsoft Excel
  • $30 hourly
    Blessed day! I am hardworking, and reliable. I had been an Associate Editor and had written several news articles for our school paper. I have knowledge in using Microsoft Word Office, Power Point and Excel. My inspiring experience in transcribing a speech about environmental conservation and preservation motivates me to transcribe. I also helped transcribe research interviews for dissertations. I'd been a Biology Teacher, and at the same time a General Science Teacher in College. I am an experienced English Tutor for Foreign students. I'm willing to learn more about my field of work so that I could be more efficient and could best serve my clients.
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    Translation
    General Transcription
  • $15 hourly
    With over four years of experience as a virtual assistant and administrative support professional, I specialize in helping businesses streamline their operations and enhance their client communications. I have a strong background in managing client relationships, organizing events, executing email marketing campaigns, and supporting PR and communications efforts. What I Can Do for Your Business: * Administrative Support: From handling invoicing and data entry to organizing documents and managing schedules, I ensure smooth daily operations. * Client Communications: I provide clear, timely responses to client inquiries, manage email campaigns, and help maintain positive relationships with clients and partners. * PR & Communications Support: With experience drafting press releases, newsletters, and marketing materials, I support PR campaigns, media outreach, and brand-building strategies. Skills and Expertise: 1. Communication Skills: Strong written and verbal communication, including drafting client correspondence, press releases, newsletters, and promotional content. 2. Organization & Time Management: Proficient in managing calendars, coordinating schedules, prioritizing tasks, and meeting deadlines. 3. Project Coordination: Experienced in planning in-person and virtual events, managing client and media interactions, and supporting PR initiatives. 4. Marketing & Content Creation: Skilled in email marketing and basic graphic design for program promotions and client-facing content. 5. Technology & Tools: Proficient with Microsoft Office Suite, Google Workspace, Zoom, various CRM systems, and basic LMS tools. 6. Attention to Detail: I take pride in my proofreading skills, ensuring accuracy in all communications and handling sensitive information with confidentiality. With a customer service background as a trainer and support lead, I bring a hands-on approach to coaching, onboarding, and client relations. Outside of my professional life, I enjoy photography, football, and staying updated with the latest tech trends. If you're looking for a reliable, detail-oriented virtual assistant to help your business grow, feel free to reach out!
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    Project Planning
    Virtual Assistance
    Administrative Support
    Executive Support
    Squarespace
    Mailchimp
    CRM Software
    Invoicing
    Google Sheets
    Microsoft Excel
    Communications
    Customer Experience
    Email Communication
    Canva
  • $6 hourly
    Customer & Technical Support Specialist | Performance Coach Manager | Subject Matter Expert | English Teacher | Author A+ Customer and Technical Support Professional ✅ 5+ Years of Experience | Tech-Savvy | High-Speed Internet 🔹 Proven expertise in delivering top-notch technical and customer support, specializing in NBN and mobile phone troubleshooting, including network connectivity and performance optimization. 🔹 Skilled in managing and resolving complex telecommunications issues with precision and efficiency, ensuring seamless customer experiences. 🔹 Adept at ticket management: tracking progress, diagnosing in-depth issues, and escalating unresolved problems to Network Engineers for root cause analysis and long-term solutions. 🔹 Collaborative problem-solver who works effectively with cross-functional teams to implement technical solutions and process enhancements. 🔹 Consistently deliver Excellent Customer Satisfaction, building trust through professionalism and empathetic communication. Key Skills: Advanced Troubleshooting & Diagnostics Network Connectivity & Telecommunications Expertise Customer Engagement & Retention Process Improvement & Documentation Cross-Functional Collaboration Skills B2C expert- call and email handling Result-driven performer Expert Technical Support and Tech savvy Proactive Customer support Experienced creative and content writing Canva expert Data entry and G-suites expert Apps expertise: Canva G-suites Siebel Mica Mobile Helpdesk Modini Kronos Oracle
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    Microsoft Excel
    Communication Skills
    Data Entry
    Technical Support
    Product Knowledge
    Social Media Content
    Hardware Troubleshooting
    Customer Support
    Social Media Management
  • $3 hourly
    Surfing the web is my favorite sport; keen to details; patient; Technical support representative; writer; Bookkeeper;
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    Photography
    Transaction Data Entry
    Communication Skills
    Accounting Basics
    Online Research
    Data Entry
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