Hire the best Zendesk Specialists in Georgia

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$15 hourly
Rena R.
- 5.0/5
- (20 jobs)
I am great at customer service, even with very difficult clients I've been told,I'm a quick learner with excellent communication skills and am detailed oriented. Not intrested in any Cold Calling positions anymore.

Zendesk
IT Support
Email Support
Data Entry
Administrative Support
Customer Service
Online Chat Support
Phone Support
$17 hourly
Michelle G.
- 5.0/5
- (5 jobs)
To obtain a position with a growing organization where I can utilize my skills and experience to provide great customer service. I have worked in positions that requires multi-tasking in a fast paced environment.I have 1 year of experience working in a customer service/office environment. Additionally, I am flexible, a team player, dedicated, and possess a positive attitude. My experience ranges from Email Support, Algorithm Trainer, Call scoring Filing, Customer Service in bound calls, Product Entry into online stores, Product Description Writing, and Data entry(numeric and Alpha, Office Assistant). My experience in performing clerical tasks have given me the ability to work in a professional environment and complete routine and special duties in a, yet timely manner. I know the importance of delivering superb customer service to each and every patron by answering questions and being knowledgeable about the company and products. Skills are MS Word, MS Excel, Zendesk, Freshdesk, FTP file server, Shopify, Shopping Cart Elite, Amazon central, and more. Looking for a company I can build a long term working relationship. If your looking for a person that is adaptable to change, a fast learner, dependable, and detail oriented

Zendesk
Data Analysis
Customer Support
Email Etiquette
Data Entry
Email Support
Microsoft Excel
Microsoft Word
$34 hourly
Erika C.
- 5.0/5
- (6 jobs)
I have worked in varied settings over the course of my career that includes occupational health, home health, public health, labor and delivery, and even teaching physical science at our local high school. This gives me a wealth of experience in different practice settings and many of these roles I worked in autonomously. I am also a certified lactation consultant. During my time as a labor and delivery nurse, I assumed a supervisory role and was charge nurse for approximately a year. While working as a public health nurse, I was a main driver for breastfeeding normalization. I compiled resources into a handbook for mothers to use as reference with support groups, breastfeeding friendly businesses in the area, pump rentals, lactation consultants' contact information, and where to buy bras and breastfeeding friendly clothing in our local area. I honed my case management skills in my roles as a public health nurse, a home health nurse, and an occupational health nurse. I also piloted a unique test for earplug effectiveness during my time as an occupational health nurse, and created an employee stretch program. After the pandemic occurred, I moved to freelance work via Upwork where I have learned to engage with various platforms to perform customer service such as Zoom, Zendesk, Shopify, Slack, Rich Panel, and Close.io. I am also well versed in Google applications and the Windows Office suite.

Zendesk
Email Communication
Phone Communication
Data Entry
Shopify
Customer Support
Customer Service
Slack
Zoom Video Conferencing
Email Support
$40 hourly
Michelle D.
- 5.0/5
- (25 jobs)
Complexity is my comfort zone! I thrive on creating order out of chaos and resolving major business challenges with system and process improvements to increase efficiency and satisfaction. I am a solutions-oriented, creative problem solver, known for my superior communication strategies and keen business intuition. I have a genuine passion for remote work, and especially thrive in the fluid, fast paced environment of startups. I love leading; find great joy in brainstorming; am energized by wearing many hats; and find no greater satisfaction than exceeding my OKRs and KPIs! I am experienced in every aspect of building, implementing and managing a successful support department, from the ground floor, through full scale, having built and managed remote teams ranging in size from 2 to 200. My ability to recognize subtle social queues makes me an invaluable addition to people-centered teams and organizations, and gives me an advantage in my approach to establishing a strong culture, including team training and development. Whether the goal is to effortlessly and endlessly scale your operations, or develop a customer experience strategy that sets you apart from the pack, I bring diverse, committed experience and whole-hearted investment to every project I take on! Allow me to make your business my biggest passion!

Zendesk
Project Management
Recruiting
Customer Support
Account Management
People Management
Human Resource Management
Business Operations
$25 hourly
Brittney S.
- 5.0/5
- (8 jobs)
Administrative Professional- Experiences in data entry, email management, and spreadsheet development. I have worked virtually and on-site as an Administrative Assistant/Accounting Assistant. Customer Service Specialist-Providing superior customer service via chats, emails, and telephones. I am proficient in Microsoft Office, Zendesk, PeopleSoft, and many other platforms. Please feel free to reach out to me with additional questions.

Zendesk
Spreadsheet Skills
Scheduling
Purchase Orders
Business
Administrate
LexisNexis
Retail Merchandising
Administrative Support
PeopleSoft
Office Design
Customer Service
Data Entry
Microsoft Office
$26 hourly
Ashley B.
- 4.6/5
- (4 jobs)
I am a professional voice artist with nearly two decades of experience. I have done work for commercials, audiobooks, cartoons, patient scenarios and more. My latest demo is available for review. Let me amplify your message by simply using my voice!

Zendesk
Voice Recording
Female Voice
Microsoft Office
Computer Basics
Voice Talent
Social Media Account Setup
Social Media Advertising
US English Dialect
Voice-Over Recording
Voice Acting
$15 hourly
Ravan C.
- 5.0/5
- (1 job)
To become an essential part of your corporation, utilizing over 30 years of administrative experience; as well as a diverse range of customer support, date entry, and clerical.

Zendesk
Five9
CRM Software
Microsoft Office
Data Entry
Customer Service
$20 hourly
Charles F.
- 5.0/5
- (1 job)
Do you need to streamline workflows, automate repetitive tasks, or improve AI models with high-quality data labeling? I specialize in intelligent automation and AI data processing, helping businesses optimize operations and improve efficiency. What I Offer: ✔ AI Model Training & Data Labeling (Image/Text Annotation, AI Rating) ✔ Process Automation (Zapier, Make/Integromat, RPA) ✔ Chatbot Setup & Optimization (AI Chatbots, NLP-based Assistants) ✔ Data Entry & Processing for AI and Automation Systems I focus on accuracy, efficiency, and reliability to ensure smooth automation processes. Let’s discuss how I can help automate your workflows!

Zendesk
End User Technical Support
AWS Application
Make.com
Automation
Python
Zapier
Online Chat Support
Email Support
Phone Support
Salesforce
Prompt Engineering
Chatbot
Artificial Intelligence
$54 hourly
Robert D.
- 0.0/5
- (0 jobs)
I am a seasoned professional with 20+ years of business management and team leadership experience in diverse sectors. Recognized for demonstrating a natural aptitude for customer service, as well as for technology integration and process improvement, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals, and I am adept at achieving maximum operational impacts with minimal resource expenditure. Professional focal points include customer support and experience, SaaS industry expertise, team building, KPI management, vendor relations, project management, inventory control, and quality assurance. Most recently, I was a Product Support Manager with Intuit. Under my leadership, I developed and implemented initiatives to boost operations efficiency and customer satisfaction, including providing ongoing training to a Tier 2 Customer Support Team, ultimately boosting KPIs.

Zendesk
Mailchimp
Google Forms
Google Docs
Google Sheets
Jira
Atlassian Confluence
Training & Development
Photography
Workday
Scheduling Software
Scheduling
Salesforce
Technical Support
Customer Service
$35 hourly
Chad H.
- 0.0/5
- (0 jobs)
With over a decade of experience in operations, logistics, and 3PL Management in the IT asset disposition (ITAD) Industry. I've helped launch end-to-end trade-in programs for some of the worlds largest OEMS. My expertise lies in bridging the gap between departments, selecting the right software solutions, and improving processes through effective process mapping and optimization strategies. I focus on driving profitability and ensuring compliance with industry standards. Key Skills & Expertise: Operational Improvement Reverse Logistics Process Mapping & Optimization Cross-functional Team Leadership Vendor Management Data Analytics & Business Intelligence R2/ISO Certification Compliance KPI/SLA Management

Zendesk
Wrike
Lucidchart
Vendor Management
Logistics Management
KPI Metric Development
Office 365
Process Design
SQL
Microsoft Excel
Project Management
Data Mining
Artificial Intelligence
Data Analysis
$20 hourly
Christine P.
- 5.0/5
- (15 jobs)
Like water is to plants, food is to man, and fuel is to cars, so are customers to businesses—the most crucial gem to a business after employees are its existing or prospective clients. Even to date, there are arguments about who takes the lead in the hierarchy of importance between clients and employees. Needless to say, prudent businesses arm themselves with top-performing customer service and support specialists to give their clients memorable experiences. As a Customer Service Excellence Catalyst, I succeed at handling matters relating to services and products a business offers to its clients, addressing inquiries and resolving issues to win their hearts for the business. My expertise lies in supporting customers through their journey to unlock joyful experiences that prompt top-class satisfaction with business services and products, leveraging diverse technical customer service tools, and communicating through various media channels. Over the years, I have gone above and beyond to deliver exceptional client experience, resolve complex issues, and exceed client satisfaction metrics that strengthened businesses’ client base. I have once proffered extensive customer support for a business of 5M+ client base globally with reputable recognition of delivering above expectations. I am open to collaborations and opportunities, as I can't wait to bring my competence to the table to improve customer experience in any organization or team, I find myself in. Do not hesitate to connect and contact me. Let's Connect!

Zendesk
Administrative Support
Customer Service
Slack
Google Workspace
Email Communication
Phone Support
Online Chat Support
$16 hourly
Madison C.
- 0.0/5
- (1 job)
Offering all back office support including accounting, data entry, phone calls, appointment setting, research, and others. US based in Georgia.

Zendesk
Appointment Scheduling
Payroll Accounting
Payroll Reconciliation
Accounting
CMS Development
Organizational Structure
Human Resource Management
Microsoft Teams
Sales & Inventory Entries
Customer Support
Purchase Orders
Data Entry
Google Docs
Microsoft Word
$22 hourly
Erin S.
- 0.0/5
- (1 job)
I'm driven by a genuine passion for customer satisfaction and I excel in creating memorable experiences with everyone that I engage with. By dedicating time to actually understanding a customer's needs, I'm able to provide personalized solutions and ensure their satisfaction. In turn, this has not only earned me the trust of loyal clientele but has also fueled my commitment to delivering exceptional service.

Zendesk
Canva
Customer Care
QuickBooks Online
Data Entry
Salesforce
Database Administration
Logistics Coordination
Microsoft Office
Wix
Shopify
$25 hourly
Tiffany C.
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY Customer service professional with 9+ years of experience delivering exceptional support and driving results in high-volume environments. Achieved 90%+ first-call resolution rates, reduced escalations by 25%, and consistently exceeded performance metrics. Skilled in Medicare healthcare services, claims processing, and compliance, with a proven ability to handle difficult callers, resolve complex issues, and improve customer retention. Known for empathetic communication, technical expertise, and a solutions-driven mindset. Ready to enhance your team's efficiency, reduce pain points, and deliver exceptional service.

Zendesk
Case Management
Social Work
Avaya
Salesforce CRM
Insurance Claim Submission
General Transcription
Data Entry
CRM Software
Medical Billing & Coding
HITECH
HIPAA
$15 hourly
Ashley S.
- 4.9/5
- (28 jobs)
Experienced Administrative and Customer Service representative with several years of work history in the service and I.T. industry looking for a position to leverage extensive background in Web Development, Networking, Data Entry and Microsoft Office Applications. SKILLS • Typing Speed: 80wpm • Data Entry • Adept with CRM models and software • Technical and Helpdesk Support (Experience with Parature and Zendesk) • Proficient with Office applications: Excel, Outlook, PowerPoint, Access and Word • Graphic design: Photography, website design, Adobe Photoshop • Programming languages: HTML, CSS, and C

Zendesk
Customer Service
SQL
Clerical Skills
Technical Support
Data Mining
Google Workspace
Parature
Data Analysis
Microsoft Office
Data Entry
Microsoft Excel
$25 hourly
Ebony B.
- 5.0/5
- (8 jobs)
Ebony B. Atlanta, GA To Whom it may concern: I am a highly-skilled Veteran customer experience professional with over 15 years of customer service experience. I have a proven track record of outstanding customer service, high-efficiency workload output, a great work ethic, and always giving more than expected. Exceptional communication skills, with the ability to proactively resolve customer complaints through various conflict resolution techniques. I am a current Customer Service Team Lead and Social Media Moderator. I work daily with Shopify, Amazon, Zendesk, Slack, Braintree, ReCharge, Klaviyo, and several other outlets for communication on my current project. Alongside the vast amount of customer service experience, I have five years of experience as an Administrative Manager for a mid-size construction company in Atlanta, GA. If my skills and experience match the needs of your business, please reach out so that we can connect and collaborate.

Zendesk
Communication Etiquette
Management Skills
Data Entry
Google Docs
Customer Service
Amazon
Slack
Customer Retention
Email Support
Inbound Inquiry
Team Management
$30 hourly
Jasmine B.
- 4.2/5
- (14 jobs)
• Experienced Sales and Customer Care Service Representative with 12 years of professional expertise. Committed to enhancing the evolving customer lifecycle and elevating customer satisfaction to drive retention and expand customer account base. Proven success in exceeding quotas and pursuing business account opportunities

Zendesk
Call Center Management
Typing
Social Media Marketing
Cold Calling
Slack
Customer Relationship Management
Administrative Support
Inventory Management
Microsoft Excel
Data Entry
Google Workspace
$26 hourly
Brittany T.
- 0.0/5
- (1 job)
As an experienced customer service supervisor, I have honed my skills in ensuring customer satisfaction, managing a team, and exceeding performance goals. With a passion for helping others and a knack for problem-solving, I thrive in fast-paced environments. Beyond my professional role, I have discovered another outlet for my creativity during downtime – writing. In my role as a customer service supervisor, I oversee a team responsible for delivering exceptional service to our valued customers. I am adept at managing high call volumes, resolving escalated complaints, and ensuring prompt and accurate responses to inquiries. From monitoring call quality and providing feedback to coaching and mentoring team members, I actively work towards improving overall customer satisfaction. Additionally, as a supervisor, I collaborate with other departments to streamline processes, develop training programs, and implement strategies for service improvement. I stay up-to-date with industry trends and customer expectations to continuously enhance our services. During my downtime, I indulge in my passion for writing. Putting pen to paper, or fingers to keyboard, allows me to explore my creativity and express my thoughts. I enjoy crafting fictional stories, personal essays, and informative articles. Writing provides me with an escape from the demands of customer service, allowing me to explore new ideas and perspectives. Furthermore, my writing practice enhances my ability to empathize with customers and understand their needs. By delving into the minds of my characters or crafting persuasive narratives, I am better equipped to connect with individuals and deliver personalized service. Overall, as an experienced customer service supervisor with a passion for writing, I bring a unique combination of skills and creativity to my professional role. I am committed to providing exceptional customer experiences while nurturing my writing abilities during my downtime, creating a well-rounded and fulfilling career.

Zendesk
Microsoft Office
CRM Software
Salesforce
RingCentral Glip
Five9
Data Entry
Customer Service
$30 hourly
Madeline P.
- 0.0/5
- (1 job)
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound inquiries from both customers and application users in-person and online. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Zendesk
Slack
Atlassian Confluence
Enterprise Software
Web Application
Troubleshooting
SaaS
Mobile App
Salesforce
Salesforce CRM
Phone Communication
Technical Support
Customer Service
Jira
Tech & IT
$20 hourly
Priscille J.
- 0.0/5
- (0 jobs)
Hi, I’m Priscille 👋🏾 — a seasoned Customer Support Specialist, Virtual Assistant, and Social Media Manager with over 8 years of experience helping entrepreneurs and businesses deliver exceptional service, stay organized, and shine online. From fast-growing startups to health tech and service-based brands, I’ve managed multi-channel support, streamlined day-to-day operations, and created content that connects. I specialize in remote-friendly systems, client care, inbox/calendar management, and digital content support — everything you need to stay productive and polished behind the scenes. 🔹 What I bring to the table: 💬 Customer support via email, live chat & ticketing (Zendesk, Salesforce) 🧑🏾‍💻 Virtual assistant support – calendar, inbox, travel, research, SOP creation 🗂️ Process improvement + CRM organization ✍🏾 Social media scheduling, content planning, caption writing, and engagement 🧰 Platforms I use: Canva, Buffer, Later, Instagram, Facebook, TikTok, Gmail, Google Drive, Notion, Slack, Airtable I’m detail-obsessed, reliable, and solution-driven. Whether you need help managing your support inbox, organizing your week, or staying visible on social — I’m here to help make it easier. ✨ Let’s create loyal customers, consistent systems, and social content that works — without the stress.

Zendesk
Social Media Account Setup
Canva
Data Entry
Microsoft Excel
Project Management
Phone Communication
Technical Support
Customer Service
Online Chat Support
$25 hourly
Kimberly S.
- 0.0/5
- (1 job)
Professional Summary Friendly Customer Service Representative ready to resolve any problem. Troubleshoots technical issues and educates on logistics and policies, allowing for customer satisfaction without unnecessary escalation of support calls, chats, and emails.

Zendesk
Data Entry
Customer Service
Medical Billing
GitHub Copilot
Management Skills
Employee Onboarding
Google
SaaS
Intercom
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