Hire the best Zendesk Specialists in Guatemala

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$7 hourly
Monica P.
- 5.0/5
- (3 jobs)
Hello! I'm a bilingual virtual assistant with a bachelor's degree in psychology and extensive experience in customer service and administrative tasks. My ability to communicate fluently in both English and Spanish enables me to connect with a wide range of individuals and effectively address their needs. 🌟 Throughout my career, I've honed strong customer service skills, understanding clients' needs and delivering personalized solutions. Additionally, my experience in administrative duties has equipped me with organization, efficiency, and attention to detail. 💼 I'm excited to apply my knowledge in psychology and my skills in customer service and administration to help you achieve your goals. I look forward to working together to accomplish great things! 🚀

Zendesk
Psychology
Answered Ticket
Customer Satisfaction
Office Management
Data Entry
Administrative Support
Customer Experience
Translation
Writing
Bilingual Education
Email Communication
Editing & Proofreading
Spanish
Email Support
$10 hourly
Daniel B.
- 4.8/5
- (6 jobs)
Hello! I'm Danny, a Full-time freelance Native Spanish Speaker virtual and administrative assistant with experience in providing exceptional support and top-notch customer service. My focus is on ensuring goal achievement on time and with the highest quality standards. Native latin American accent - English (C1 Proficiency) Services I Offer: 💻Virtual Assistance: Email management (Gmail) calendar organization, document handling. ⭐Administrative Support: Data entry (Google Research), report creation (Microsoft Office, Word, Excel, Keep), presentations in canva and Power Point. 📩Customer Service: Chat support (Salesforce, HubSpot, Slack, Discord), email support (Zendesk, Salesforce), social media management (Instagram). I specialize in providing virtual and administrative assistance to busy entrepreneurs, freelancers, and small businesses looking to streamline their operations and enhance their customer experience. Value Proposition: As a freelancer, I commit to: 📨Meeting your objectives in a timely manner. 📈Maintaining the highest quality standards in every task. 🔒Providing exceptional customer service that builds trust and loyalty. Ready to take your business to the next level? Let me help you free up time and resources! Contact me now to discuss how I can support you on your projects.

Zendesk
Concur
Administrative Support
Spanish
Canva
Online Chat Support
ChatGPT
Latin American English Accent
Latin American Spanish Accent
Virtual Assistance
Underwriting
Data Entry
Customer Service
HubSpot
Salesforce
$40 hourly
Daniel A.
- 4.9/5
- (6 jobs)
I am a technical support specialist with 15+ years of experience in SaaS, IaaS, Desktop, Server, and Web app support. I have done Level 1, 2, and 3 support, support manager, customer success manager, technical onboarding, and other customer-oriented support work. My focus is customer-centric and leading by example. My main goals have always been to deliver exceptional technical assistance to customers, provide an enterprise customer experience to all customers, and reduce customer churn in the long term. I have led a 24x7 support team service (from zero to more than 14+ support engineers across the globe). Looking forward to the next opportunity to deliver a top-notch customer experience.

Zendesk
Slack
Implementation
Troubleshooting
CRM Software
Compliance
Incident Management
Customer Service
Technical Support
Technical Analysis
Business Intelligence
Technical Translation
Technical Documentation
Customer Support
Freshdesk
$12 hourly
Luis A.
- 0.0/5
- (0 jobs)
A confident, resilient, and analytical individual with a passion for leadership. A business student with over 3 years of experience in sales, internal support, training, and customer service roles. Recently graduated as a Business Administration Student with a considerable background in Project Management. Communication is key for me, make every effort to thrive in team-oriented tasks. Looking for an exciting opportunity, where diversity and innovation are at the heart of the business, to improve my skills and develop my career.

Zendesk
Project Budget
Budget Planning
Microsoft Excel
Jira
Leadership Training
Leadership Skills
Customer Retention
Customer Satisfaction
Project Report
Project Management Office
Project Diagram
Technical Project Management
Professional Tone
Administrate
$8 hourly
Moises C.
- 0.0/5
- (1 job)
University student with work experience in: BPO industry, customer service, technical service, sales, content moderation, besides in the medical field. Smart, proactive, willing to learn, love for knowleadge, leadership skills, puntual, good at team work, and very eficient by my own. Looking for an enriching and better work experience for a professional growth, exponential to my experience.

Zendesk
Content Writing
Email Management
Time Management
Analytics
Critical Thinking Skills
Customer Service
$6 hourly
Marisa A.
- 0.0/5
- (0 jobs)
I am a committed, passionate person oriented towards continuous learning. I stand out for my creativity, attention to detail, honesty and responsibility. I adapt easily and perform well both under pressure and in team environments. I bring a positive attitude and the ability to solve problems effectively and on the spot.

Zendesk
General Transcription
Microsoft Office
Office 365
Time Management
Management Skills
Event Planning
Wix
Public Relations
Communication Skills
Proofreading
Spanish
English
Virtual Assistance
$15 hourly
Juan A.
- 5.0/5
- (1 job)
I'm an analyst with a great eye for details and research, been working for international companies for almost 6 years now, with advanced english level, I'm also available to translater english-spanish and viceversa. I've also got a creative side, love photography and been working making personalized and some other stickers as a side job. Knowledge • Photoshop, skilled a bit basic for small retouches. • Silhouette for hand crafts. • Creative, people oriented, great team work, great communication skills.

Zendesk
General Transcription
Data Entry
Facebook Marketplace
Photography
Silhouette
Adobe Photoshop
Office 365
$5 hourly
Maria S.
- 0.0/5
- (0 jobs)
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adapt at exploring different solutions to address customer needs effectively.

Zendesk
Data Entry
Slack
Email Support
Online Chat Support
Customer Service
$10 hourly
Juan Luis A.
- 0.0/5
- (0 jobs)
I’m a bilingual support specialist with 8+ years of experience in customer service, CRM system management, and admin support. I’ve led teams, worked with platforms like Zendesk, Freshdesk, HubSpot, and Zoho, and helped U.S. clients streamline their backend operations — all through non-voice communication. I specialize in: • Email & chat-based support (no calls) • CRM setup, tagging, and automation (HubSpot, Zoho) • Admin work (data entry, reporting, Google Sheets/Excel) • Spanish-English communication I’m reliable, detail-oriented, and easy to work with. My goal is to help you stay organized, responsive, and efficient — without needing constant supervision.

Zendesk
HubSpot
Zoho CRM
Notion
Trello
Slack
Microsoft Excel
Translation
Google Workspace
Data Entry
Email Management
Virtual Assistance
Customer Support
$9 hourly
Massiel B.
- 0.0/5
- (0 jobs)
PROFILE Analytical and detail-oriented professional with a high level of adaptability and a passion for continuous improvement. I have accumulated 10 years of experience in various fields, developing strong hard skills such as data entry, research, and computer literacy, alongside soft skills like conflict resolution, empathy, and communication.

Zendesk
Google Calendar
Google
Problem Solving
Workday
Microsoft Outlook
Salesforce CRM
Leadership Skills
Data Entry
General Transcription
Virtual Assistance
$7 hourly
Maria A.
- 0.0/5
- (0 jobs)
Need someone reliable to support your customers or manage your admin tasks? I’ve got you covered. I'm María José, a bilingual Customer Support Specialist with hands-on experience assisting users via email, phone, and live chat in fast-paced, high-volume environments. I’ve supported a financial application, helping users resolve account issues, banking disputes, and general inquiries with clarity, empathy, and efficiency. ⭐ What I bring to your team: ✅ Bilingual support in English and Spanish ✅ Proficiency with Zendesk, Google Workspace, and CRM platforms ✅ Accurate data entry and thorough case documentation ✅ Strong problem-solving, adaptability, and communication skills ✅ A proactive, reliable, and punctual work ethic I consistently exceeded KPIs, mentored new hires, and collaborated across teams to improve service quality. I'm organized, detail-oriented, and fully committed to delivering exceptional customer experiences. Let’s work together to keep your operations smooth and your customers happy!

Zendesk
Interpersonal Skills
Email Communication
Five9
Avaya
ChatGPT
Phone Support
Spanish
Email Management
Customer Support
Customer Satisfaction
Data Entry
$11 hourly
Axel Andres C.
- 0.0/5
- (0 jobs)
PERSONAL DATA Axel Andrés Cabrera Rodas 03/11/2004 19 years ABOUT ME Hard-working, creative and proactive. Good at customer service. Ambitious, eager to keep growing and evolving in my goals. Constantly developing new skills and abilities, a very social person, always make the most of my time, I like to be organized, constantly self motivated WORK EXPERIENCE FreightSma rt Logistics I have been a FreightBroker for 3 months, development team skills, learning everthing about transportation, all types of machinery, sales skills, and how to express myself and do close deals with the customers, freelance position Telus Interna tiona l 2 02 3-2 02 4 -I have been a customer service representative from Telus International for 1 year, working with Barclays Bank Delaware, giving service about 20 different credit cards brands. Entrepreneur experience 2 02 2 /2 02 4 -Sale food on Weekends during the last 2 years of 2022,2023 and 2024 at multiple events

Zendesk
Managed Services
Manage Etsy Site
Microsoft Power BI
Customer Care
Data Entry
General Transcription
Project Management
Microsoft Project
Virtual Assistance
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