Hire the best Zendesk Specialists in Macedonia

Check out Zendesk Specialists in Macedonia with the skills you need for your next job.
  • $12 hourly
    As a Bachelor of Business Administration graduate, I have acquired a diverse range of skills that make me a valuable asset to any team. With my online work experience, I have honed my customer service skills and have effectively handled escalations through various communication channels like email, live chat, and social media platforms. Additionally, I hold a certification as a Court Translator, further demonstrating my proficiency in language and communication. In addition to my customer service proficiency, I am well-versed in using various software tools such as Office365, Google Docs, Microsoft Outlook, and CRM platforms like Zoho, Jira, Freshdesk, and Zendesk. Furthermore, I have experience in video upload, data entry, and image/video annotation, as well as excellent English listening and writing skills. My basic accounting skills and knowledge of finance add to my capabilities, allowing me to contribute effectively to any team. I have proficiency in using web-based tools such as Dataturks, Vott, VGG, CVAT, V7 Darwin, Labelme, Labelbox, Labelimg, Supervisely, SuperAnnotate, Roboflow, and others. My competencies and skills include planning and organizing, information collection and management, problem-solving, attention to detail, decision-making skills, communication skills, confidentiality, and the ability to work under pressure. I am committed to achieving excellence in all areas of my work, which is reflected in my strong work ethic of working efficiently and going above and beyond to get the job done. Overall, I am a highly motivated and organized individual with a diverse skill set that can benefit any team. I am confident that my skills, experience, and work ethic make me a strong candidate for any organization looking to enhance their operations. Regards, Kiril
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    English to Macedonian Translation
    Jira
    Freshdesk
    Video Annotation
    Social Media Management
    Data Labeling
    Data Annotation
    Office 365
    Active Listening
    LinkedIn
    Data Entry
    Google Docs
  • $25 hourly
    Experienced and skilled Customer Service Specialist with management experience and more than 7 years of working experience in the industry. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.
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    Intercom
    Communication Skills
    Time Management
    Customer Support
    Customer Retention Strategy
    Live Chat Software
    Customer Experience
    Active Listening
    CRM Software
    Call Center Management
  • $25 hourly
    German to English Translator / English to German Translator German to Macedonian Translator / Macedonian to German Translator English to Macedonian Translator / Macedonian to English Translator Social Media Manager Social media specialist: Instagram, TikTok, Facebook Shopify Expert SKILLS • Quick translations and proofreading • Experience with Microsoft Office 365, Photoshop • Experience with WordPress and ATMS • Experienced online tutor, level A-C with native and foreign students • Experience with language academies abroad • High degree of independence as a freelancer • Customer support specialist • Experience with Hootsuite
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    Email Template
    Canva
    Customer Support
    Social Media Advertising
    Pinterest Ads Manager
    Time Management
    English to German Translation
    Product Knowledge
    Translation
    Order Tracking
    Email Support
    Desk.com
    German
  • $35 hourly
    Having over 5 years of experience in coding e-commerce websites that convert, I am a passionate front-end developer specializing in Blockchain technology for both web and mobile platforms. My skillset includes strong time-management abilities, collaborative teamwork, advanced problem-solving expertise, and a deep passion for my work. Additionally, I have a knack for quickly comprehending new concepts and staying up-to-date with emerging technologies.
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    Machine Learning
    Python
    Artificial Intelligence
    Stripe API
    Tailwind CSS
    Blockchain
    Java
    Chatbot Development
    Smart Contract
    React Native
    Shopify
    Next.js
    Web3
    MERN Stack
  • $35 hourly
    Having over 5 years of experience in coding e-commerce websites that convert, I am a passionate front-end developer specializing in Blockchain technology for both web and mobile platforms. My skillset includes strong time-management abilities, collaborative teamwork, advanced problem-solving expertise, and a deep passion for my work. Additionally, I have a knack for quickly comprehending new concepts and staying up-to-date with emerging technologies.
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    Machine Learning
    Python
    Artificial Intelligence
    Stripe API
    Tailwind CSS
    Blockchain
    Java
    Chatbot Development
    Smart Contract
    React Native
    Shopify
    Next.js
    Web3
    MERN Stack
  • $35 hourly
    Having over 5 years of experience in coding e-commerce websites that convert, I am a passionate front-end developer specializing in Blockchain technology for both web and mobile platforms. My skillset includes strong time-management abilities, collaborative teamwork, advanced problem-solving expertise, and a deep passion for my work. Additionally, I have a knack for quickly comprehending new concepts and staying up-to-date with emerging technologies.
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    Machine Learning
    Python
    Artificial Intelligence
    Stripe API
    Tailwind CSS
    Blockchain
    Java
    Chatbot Development
    Smart Contract
    React Native
    Shopify
    Next.js
    Web3
    MERN Stack
  • $35 hourly
    Having over 5 years of experience in coding e-commerce websites that convert, I am a passionate front-end developer specializing in Blockchain technology for both web and mobile platforms. My skillset includes strong time-management abilities, collaborative teamwork, advanced problem-solving expertise, and a deep passion for my work. Additionally, I have a knack for quickly comprehending new concepts and staying up-to-date with emerging technologies.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Machine Learning
    Python
    Artificial Intelligence
    Stripe API
    Tailwind CSS
    Blockchain
    Java
    Chatbot Development
    Smart Contract
    React Native
    Shopify
    Next.js
    Web3
    MERN Stack
  • $35 hourly
    Having over 5 years of experience in coding e-commerce websites that convert, I am a passionate front-end developer specializing in Blockchain technology for both web and mobile platforms. My skillset includes strong time-management abilities, collaborative teamwork, advanced problem-solving expertise, and a deep passion for my work. Additionally, I have a knack for quickly comprehending new concepts and staying up-to-date with emerging technologies.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Machine Learning
    Python
    Artificial Intelligence
    Stripe API
    Tailwind CSS
    Blockchain
    Java
    Chatbot Development
    Smart Contract
    React Native
    Shopify
    Next.js
    Web3
    MERN Stack
  • $30 hourly
    A professional freelancer offering VA services to clients worldwide for more than a decade. Dedicated to building relationships that last. A firm believer in the "Happy Team, Happy Clients" approach. Here's what else you should know about me: • Over 6 years of customer service experience, excelling as a Customer Service Lead / Manager and managing growing support teams. Adept at working with ticketing/live chat systems including Gorgias, Freshdesk, Zendesk, Chatra and Freshchat. Meticulously detail oriented. • Consistently nurturing a proactive approach to decision making and problem solving. Introducing support procedures to ensure customer satisfaction is guaranteed at all times. • 8+ years of experience with supervising and directing small to large teams (5-30 members). Helping businesses set up teams that assist in core operations. Monitoring team performance, eliminating weaknesses, bottlenecks, knowledge gaps, and encouraging team chemistry. Engaging in mentorship and performance improvement plans when necessary to achieve/maintain excellence. • Daily use of Shopify and Rakuten SL for eCommerce stores: order fulfillment, order cancellation, refunds, fraud mitigation. product review evaluation, etc. • Skilled and reliable social media manager. Have done everything from simple post scheduling (using Hootsuite and Sprout Social), to running ads and daily interaction with fans and followers on Facebook, Twitter, and Instagram. • Proofreading and formatting articles in Wordpress and Shopify, making sure they are both reader-friendly and SEO-friendly. Immense attention to even the tiniest of details. • Good experience in email marketing using platforms like Aweber to interact with subscribers, maintain email list hygiene, send newsletters, etc. Searching for someone who can play a key role in the growth of your business/project, while also giving you the time to focus on what matters most to you? If so, let's discuss your project and taste success together!
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    Customer Satisfaction
    Management Skills
    Translation
    Customer Service
    Gorgias
    Shopify
    Customer Support
    Online Chat Support
    Email Support
    English
    Team Management
    Social Media Management
    Freshdesk
  • $13 hourly
    🌟Digital Marketer, Customer Service Specialist, Project Manager, Copywriter, Software Engineering Student 🌟 With over 7 years of invaluable experience, I take immense pride in delivering top-notch solutions that exceed expectations and drive results. I hold a double bachelor's degree in languages and business, and I am currently a third-year computer science student, specializing in software engineering. 💼 What I Offer 💼 ✅ Web Development: With proficiency in HTML, CSS, JavaScript, I create stunning, responsive websites that leave a lasting impression on users. ✅ Graphic Design: My creativity extends to graphic design, where I create captivating logos, banners, and illustrations that truly represent your brand. ✅ Business Management: As a seasoned business manager, I excel in optimizing operations, driving growth, and fostering a cohesive team environment. ✅ Project Management: With exceptional organizational skills, I ensure projects are delivered on time and within budget, exceeding client expectations. 💼 Customer Service: I am skilled in providing top-notch customer support through phone, email, tickets, and chat, ensuring exceptional client satisfaction. 🏢 CRM Tools: Proficient in utilizing CRM tools to manage customer interactions and enhance relationship management. 🛍️ Online Store Management: Experienced in efficiently managing online stores on various platforms such as eBay, Amazon, Shopify, and Etsy. 💫 Stellar Performance: I take immense pride in my first-class work and consistently meet deadlines with utmost professionalism. 🏆 Striving for Excellence: My dedication to excellence drives me to go above and beyond for each project I undertake. ⭐ Client Satisfaction: My top priority is client satisfaction, and I am committed to open communication, prompt response, and exceeding project objectives. Don't hesitate to reach out, and let's discuss how I can contribute to the success of your project! 🌐 Let's build something amazing together! 🌐
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    SEO Backlinking
    Tech & IT
    Article Writing
    SEO Content
    Asana
    Copywriting
    JavaScript
    Facebook Ads Manager
    WordPress
    Project Management
    HubSpot
    Customer Service
    HTML
    CRM Software
    Social Media Management
    CSS
  • $15 hourly
    Hello all, my name is Aleksander, I am a writer, an English teacher with two years of experience in teaching, seven years of experience in business management, and an upcoming voice actor that can do multiple voices. I enjoy writing about almost anything as long as I have the right amount of time to do it. As for teaching, I can teach writing, but my preference is talking because I grew up in Australia, and therefore I am a native speaker. In the business world, I can assist with forming new effective protocols and marketing planning. For this, I will be most effective as an adviser. Finally, voice acting is more of a hobby that I want to take to the next level. Thank you for taking the time to check out my profile, and I hope we can work together.
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    Email Support
    Scheduling
    Management Skills
    Fleet Management Software
    Personal Administration
    Management Consulting
    Social Media Imagery
    Customer Support
    Online Research
    Virtual Assistance
    Phone Communication
    Microsoft Office
    Social Media Management
    Data Analysis
  • $12 hourly
    Welcome to my profile, all! My name is Simon and I come from a very small but wonderful country called Macedonia. I've been working in customer support for more than five years now, and I can honestly say that it has been an amazing experience so far. If you are asking why I chose this career path, the answer is pretty simple, I love helping people! I enjoy the reviews I get when I deliver smiles throughout my journey, and the reason for that is my empathy, and genuine care for customers, and clients alike. I've been promoted in most of the companies that I worked for due to my people and tech skills. Also, the ability to multitask and work fast has been proven multiple times. Throughout my journey, I gained experience with the following platforms: Shopify. Intercom. Sales force. Zendesk. Slack. Teams. Facebook/Instagram adds. VCC Live Tracking platforms. Hub Spot. Jira. Charge Bee. Accolades: Lanistar: Employee of the month. United Call Centers: Most active employee award. myInterview: Customer Support Superstar.
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    Customer Support
    Interpersonal Skills
    Intercom
    Order Tracking
    Email Support
    Phone Support
  • $5 hourly
    I am fast and effective Data Entry, Web research and Lead generation agent with excellent skills. I have experience and also good knowledge in web research mainly products and medical devices. I am detail oriented, tech savy and I can guarantee you 100% efficient work.
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    Email Support
    Communication Etiquette
    Interpersonal Skills
    Email Communication
    Customer Support
    Time Management
    Data Entry
  • $25 hourly
    SaaS | SDR | Customer Success Expert | Shopify Expert | Perfectly On-Time | Quality Driven | Excellent Communication Skills | Reliable | Committed | English-French Translations Hello, my name is Hristina. I have more than 9 years of experience in Virtual Assistance, Sales and Customer Support Service - answering and resolving customer queries in a timely, friendly manner. I dedicate myself 100% to any projects that I take on and make sure to meet my client's needs and expectations. Experienced in handling Shopify, Wordpress, Oberlo, AliExpress, Zendesk, Gorgias, Trello, Clickup, Salesforce, Hubspot, Canva designs. Fluent in French, English, Spanish and Croatian. Native in Serbian and Macedonian. I am a Legal Court Translator and Interpreter(French Language) and I have a bachelor's degree in French Language and literature. I can do translations from language to language or reverse. Strengths: • Loyal • Efficient • Fast and hard-working • Highly professional • Reliable • Punctual • High-quality work • Excellent team leadership skills • Problem Solver
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    Data Entry
    Shopify Apps
    Customer Service
    Shopify
    Business Services
    WordPress e-Commerce
    Social Media Management
  • $10 hourly
    A data entry specialist; customer support engineer and a writer with a certificate from the University of Cambridge (First Certificate in English; Level B2). All of the above-mentioned fields have totaled over 6500 hours logged on the UpWork app. Customer Support Engineer for one of the biggest encrypted email providers in the world and the leading password manager. I'm flexible with my working hours and I am happy to work closely with any existing freelancers you work with. Regional Winner in the 6th National English Language Essay Contest conducted by the US Peace Corps and ELTAM (English Language Teachers Association of Macedonia). Also over 10 years volunteering work for the National Red Cross with writing and conducting many humanitarian projects. 2 years of experience in writing articles for a national gaming/technology website.
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    Writing
    Customer Relationship Management
    Incident Management
    English
    Customer Service
    Ticketing System
    Phone Support
    Customer Support
    Intercom
    Salesforce
    CRM Software
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