The Best Zendesk Specialists For Hire In Mexico

Check out Zendesk Specialists in Mexico with the skills you need for your next job.

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$5 hourly
- 5.0/5
- (2 jobs)
As an Customer Service Pro, I strive to deliver top quality work to all of my clients. Over the last 4 years I have developed my skills as a Customer Service, Customer Support, Writing, Editing, Data Entry, Problem Solving, Microsoft Office projects, Internet Research and more. I have also worked with accounting and bookkeeping, and I am continuing to look for new clients in order to help them stay organized with their finances.

Zendesk
Customer Service
Customer Support Plugin
Customer Satisfaction
Fraud Detection
Sales
Order Tracking
Order Processing
$10 hourly
- 5.0/5
- (10 jobs)
1.- Professional customer service, I offer quality treatment to your customers and focus my experience on being efficient according to their needs. I know how to handle various softwares and adapt to those that your company requires. Great ability to solve problems, always being a priority for me to provide excellent and efficient customer service wherever they are. 2.- As part of my skill ser I have extensive experience in assisting property management. I efficiently work with apps like Buildium and Appfolio. Additionally, I have considerable experience in tenant, landlords (owners) and vendors communication to collect rents, follow-up calls with delinquent accounts, work order creations, owner contributions requests and accounting records in the platform. 3.- If you are looking for a translation from French to Spanish or vice versa, I can offer quality grammar and transcripts from one language to the other with the guarantee that the comprehension reading will be what you require. 4.- Spanish native speaker, if you are in need for an spanish speaker in any assistance job i'm open to work on too. 5.- French teacher on any level from basic to advance.

Zendesk
Buildium
Microsoft Excel
Microsoft Word
Technical Accounting
Microsoft Access
Customer Support Plugin
Decision Making
Office 365
File Management
Microsoft Outlook
Management Accounting
Translation
$9 hourly
- 5.0/5
- (2 jobs)
I consider myself a great team player I work well with others and I'm also quick learner. I'm open to learning new things. Always evolving.

Zendesk
Five9
LibreOffice Writer
Microsoft Outlook
HappyFox
Email Support
Microsoft Word
$15 hourly
- 5.0/5
- (2 jobs)
Bilingual Venezuelan Attorney with a US LL.M in Law and an MBA, based in Mexico, serving as an interpreter and interviewer for VAWA cases in the USA Specializing in Immigration Law and Refugee Law (Venezuela & Colombia), I bring extensive expertise, ethical responsibility, and dedication to every case I handle. With a strong foundation in International Law, I deliver high-quality legal services, whether working independently or collaboratively, while maintaining the highest professional standards. Key Strengths: Expertise in complex immigration cases, including asylum and refugee matters (Colombia & Venezuela), along with experience as an interpreter and interviewer for VAWA cases (USA), ensuring full legal compliance and compassionate client advocacy. Bilingual proficiency in English and Spanish, enabling me to effectively serve diverse clients and build trust through empathetic communication. Proven ability to integrate new technologies to enhance efficiency, streamline legal processes, and improve the overall client experience. Client-centered approach, with specialized experience in interviewing vulnerable populations, particularly survivors of domestic violence, displaced people, and refugees, offering them sensitive and professional support. I am committed to continuous learning and development, leveraging both formal education and self-directed study to stay at the forefront of my field. My passion for knowledge-sharing fosters collaboration and drives team innovation. I am confident that my unique combination of skills, legal expertise, and client-focused advocacy will significantly contribute to your team. I look forward to the opportunity to collaborate and help achieve your organization’s legal goals.

Zendesk
Immigration
Client Interview
Community Management
Translation
Content Writing
English
Content Editing
Bilingual Education
Ticketing System
Sales Leadership
HappyFox
$15 hourly
- 5.0/5
- (6 jobs)
Graduated at the Hotel Management School Maastricht. I have always worked in Tourism & Customer Service.

Zendesk
Ecommerce Product Upload
Employee Onboarding
Microsoft Excel
Slack
Customer Service
Gorgias
Shopify
WordPress
Social Media Chatbot
Spanish
English
Dutch
$8 hourly
- 5.0/5
- (2 jobs)
Great communication skills, Fast Learner, Team worker, Goal oriented and continued progress and Excellent typing skills

Zendesk
Email Communication
Product Knowledge
Hardware Troubleshooting
Communication Etiquette
Customer Support
Email Support
Technical Support
$18 hourly
- 5.0/5
- (2 jobs)
I'm a communicologist, photographer, community manager, and entrepreneur with the ability to resolve complex issues quickly and winning customer loyalty. Highlighted skills: * Team builder *Photography * Project coordinator * Acting skills * Video and photo editing * Conflict resolution * Excellent communication skills *Customer service *Digital marketing *Troubleshooting * Art and design skills * Quick learning skills * Adaptation skills * Languages: English/ Spanish * Translator

Zendesk
Photo Editing
Social Media Content Creation
Video Editing
Interpersonal Skills
Time Management
Communication Etiquette
Photography
Writing
Organizer
Spanish Tutoring
Translation
$15 hourly
- 4.9/5
- (14 jobs)
Specializes in Email, Phone & Chat Support. Owning and running a business takes a lot hard work and can be exceedingly rewarding. For your business to expand, you will constantly need to keep current customers and acquire new ones. Customers are the lifeblood of any business and so success is very largely dependent on how you treat them and how they feel about your company. I am a highly motivated individual, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years in hospitality and sales, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Through my years of experience I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude. I also provide a wide range of Administrative Services including data entry, transcription, internet research, email support and social media marketing. I have good knowledge in Microsoft Word, Excel, Google Docs and Google Calender. I am more than willing to learn about products and services to help me provide the best possible support to customers.

Zendesk
Ecommerce
Client Management
Intercom
Logistics Management
Gorgias
Dropshipping
Helpdesk
Order Management
Shopify
Slack
Customer Satisfaction
Zoho CRM
Order Tracking
Online Chat Support
$10 hourly
- 4.8/5
- (10 jobs)
PROJECT MANAGER & HR Compliance Analyst Client Services | Customer Relationship Management | Account Management Reliable, energetic and resourceful customer service professional with over seven years of experience resolving customer complaints and ticket system resolution. Expertise in client services using Zendesk, Quickbooks or ServiceNow, relationship-building and communication and measurement of product satisfaction.

Zendesk
ServiceNow
Workday
QuickBooks Online
Management Skills
CRM Software
Ticketing System
Relationship Management
Customer Service
Microsoft Excel
HubSpot
Google
IBM SPSS
$12 hourly
- 5.0/5
- (1 job)
interpersonal team player professional with extensive experience in customer service and account management using traditional and new media technologies and advanced software and application skills Qualifications Detail-oriented and personable I offer to help the organization to achieve cost-effective production with increased quality, efficiency, and satisfying customer service by identifying the requirements that our clients need and demonstrating courtesy, concern, and empathy.

Zendesk
Accounting Software
Microsoft Excel
Asana
Accounting
Microsoft Outlook
Microsoft Office
Microsoft Word
Adobe Inc.
$13 hourly
- 5.0/5
- (2 jobs)
Seasoned customer service professional with 10 years of comprehensive experience, including 2 years as a remote bilingual agent serving American companies. Demonstrated proficiency in independently managing tasks with minimal supervision, showcasing adaptability, and initiative in remote work environments. Eager to leverage expertise in a dynamic customer-centric role, contributing to an increase of 5% C-SAT.

Zendesk
Salesforce
Slack
CallTools Call Center Software
Email
Customer Service
$15 hourly
- 5.0/5
- (28 jobs)
I believe that any business success can be assessed with their customers’ satisfaction. If you are selling a service or a product, and you have a good support system, you will earn your customers’ loyalty, making them come back for more of that great experience whenever they need it. I believe that being a support agent gives you the opportunity to make life easier for those who are having problems, and I’m always happy to help and make the other one feel safe, and that they can count on me when they have questions or problems. I enjoy working as support agent, because every day is different, you get to help a lot of people about different kind of problems and this keeps me motivated. I have experience in different industries and different support needs, and I’m eager to learn what’s needed about new projects.

Zendesk
Manage Etsy Site
Customer Service
Customer Support
Email Communication
Technical Support
Data Entry
Customer Satisfaction
Helpdesk
Administrative Support
Communication Etiquette
Online Chat Support
Phone Support
$15 hourly
- 4.9/5
- (45 jobs)
i am a detail-oriented and bilingual professional fluent in both Spanish and English, with a strong background in customer service, data entry, and administrative support. Known for my ability to work efficiently in fast-paced, remote environments, I thrive on delivering high-quality work while meeting deadlines. With experience in managing data, providing customer support, and translating content, I bring a versatile skill set to every project. I am proficient in tools such as Salesforce, Google Docs, Zendesk, and Microsoft Office, and I have a natural ability to adapt to new software and processes. My passion for helping businesses streamline operations and my commitment to clear, effective communication make me a valuable asset to any team. I’m excited by new challenges and always eager to learn and grow, believing that continuous improvement is key to success. vanessahdez.wixsite.com/portfolio

Zendesk
Customer Service
Customer Satisfaction
Google Docs
Microsoft Excel
Microsoft Word
Data Entry
Slack
Layout Design
Email Support
Adobe Photoshop
Spanish
T-Shirt Design
Adobe Illustrator
Adobe InDesign
$15 hourly
- 5.0/5
- (6 jobs)
Bilingual Customer Service Agent and Trainer with over 8 years of experience in both B2B and B2C companies. I’m an expert in handling difficult/angry customers. I can repair and regain a customer’s trust even after all hope seems lost. I re-define what going the extra mile means with a laser focus on customer satisfaction and retention. Experienced with Zendesk, Slack, Ringcentral, Livechat, Microsoft Office, Google Docs, and more. Within a month of joining a new team, I was assigned to train newly recruited agents, and I had the pleasure of training the following 22 customer service agents that joined the team, guiding them to meet key performance metrics. I have experience managing social media platforms for businesses, and I’ve turned hundreds of negative online reviews into positive reviews. One accomplishment I’m very proud of is I took a company with a profile of ~1800 online reviews and an average rating to one of the top-rated online stores in its business category. Thank you for reading my profile! -Miguel M. Highly Experienced with: -Zendesk -Slack -RingCentral -Livechat -Microsoft Office -Google Docs Attributes: -Fast Internet -Typing speed, over 80 WPM with no errors. -Quick Learner, I'm always eager to learn and master new systems. -Native English & Spanish -My work environment has no background noise. -Stable internet/power. -Responsible.

Zendesk
VoIP Software
Slack
Google Docs
Customer Experience
Customer Retention
Training
Order Tracking
Tutoring
Customer Support Plugin
Microsoft Office
Customer Satisfaction
Customer Service
Order Processing
$15 hourly
- 5.0/5
- (10 jobs)
International business administrator, native spanish, bilingual in english, intermediate french and basic swedish. I am a hardworking and reliable person, I have 1 year working remotely and 2 years of experience working abroad so I can easily adapt working in a multicultural environment. I have a high experience in the customer service area for multiple clients all around the world, my recent job was in accounting and finance area for both a german and a spanish client working in AP and GL tasks. I am skilled working with SAP, Zoho, Zendesk, Microsoft Office, communicating with clients over the phone and email, offering solutions instead of problems, good colleague and love helping my team. I also provide : - High quality translations from English into Spanish; - Spanish proofreading; - Copy-writing; - And a transcription service of both English and Spanish. I hope to get the chance to work with you. Best regards, Carolina Ruiz

Zendesk
General Transcription
NetSuite Administration
Spanish to English Translation
Microsoft Office
Customer Service
SAP Analysis
Proofreading
Zoho CRM
$6 hourly
- 4.9/5
- (2 jobs)
I’m a technical support specialist with more than 5 years of experience providing technical and costumer services in the US, also as a high-level technician, chat support, and live assistance for agents when it's needed, and take the authority when a supervisor is not available. As regards personal qualities I would like to point out my ability to become part of a team and adapt to any change of work, I am a clear and precise speaker and remain calm under what for most would be considered stressful conditions. I can learn quickly new tools and methods to provide the best solution and experience to our customers. Make also follow-ups just to make sure our costumers have all their issues covered I have a good ability with general PC skills, windows excel, and word.

Zendesk
Slack
Talkdesk
Technical Support
DSL Troubleshooting
Microsoft Word
Microsoft Office
Network Security
Cisco Meraki
$12 hourly
- 5.0/5
- (9 jobs)
- 8+ years as a Customer Service Representative for important companies like MetroPCS, Lime, BiOptimizers, El Clasificado Website and Fairshake. -Email, Phone, and chat handling. Content Moderation, Customer Support, Inbound and Outbound calls, Great interpersonal skills. 2 years of experience in Social Media Customer Service (FB, IG) - Experience with: Zendesk Support, Chat, Phone, Explore. X-lite, Basecamp, Zoom, Tookan, Google Docs, Google Drive. Currently working with Zoho, WooCommerce, Clickbank, NMI, Airtable, Shopify, Authorize.net, Quickbooks. -Languages: Spanish Native Speaker Good English writing and speaking skills.

Zendesk
Content Moderation
Marketing
Customer Support Plugin
Translation
Content Creation
Social Media Plugin
Email Support
Online Chat Support
Zoho CRM
$12 hourly
- 5.0/5
- (27 jobs)
My native tongue is Spanish and I speak English very well as I graduated from the English major at the University of Quintana Roo. I'm hard-working, a quick learner and a reliable person with an extremely versatile skill set. I have experience working as part of a team and individually. I am good at translating, teaching and customer service. Over the years, my work has consisted of teaching English and Spanish, and tutoring sessions. I have even worked for well-known language learning companies such as Duolingo and Mondly. For e-commerce businesses, I've managed Gmail, Facebook and Amazon seller Central accounts. I've done data entry, and translation. I am willing to demonstrate my skills and discuss my qualifications. If given the opportunity, I won't disappoint.

Zendesk
Teaching English
English to Spanish Translation
Mexican Spanish Dialect
Customer Service
Email Etiquette
Amazon Seller Central
Latin American Spanish Accent
Freshdesk
$8 hourly
- 4.1/5
- (8 jobs)
Working as a customer service representative means that you are the company's face; business relies on the employees’ capacity to have a positive and helpful conversation with customers. My skills as a customer service representative are: active listening, creativity, empathy, conflict resolution, quick thinking, patience, technical knowledgeability to respond quickly, professionalism, initiative, the capacity to build trust and establishing a link with the customer, and the capacity to teach others what I’ve learned along my journey and experience I have worked with different CRM platforms like Zendesk, Oracle, ServiceNOW, FreshDesk, etc. Experienced with Shopify and Odoo Repair Tool

Zendesk
Troubleshooting
Lead Generation
Outbound Sales
Technical Support
Customer Service
Marketing
Social Media Plugin
Tech & IT
Email Support
Inbound Inquiry
$10 hourly
- 4.1/5
- (14 jobs)
If you are looking for high quality work from a person that can assist and handle any kind of customer inquiry with professionalism and good attitude of the service provided or High quality technical support with more than 6+ years of experience in this sector - Then I am the person you need to work with!

Zendesk
Customer Service
Warm Leads
Task Coordination
Technical Support
Spanish English Accent
Cold Calling
Facebook
Sales
Lead Generation
Telemarketing
Email Support
Online Chat Support
$10 hourly
- 5.0/5
- (1 job)
I'm a freelance customer service representative with 10 years total of experience between phone customer service, phone services, tech support, Tier 1 , and, Tier 3 ticket and chat support via CRM’S like zendesk, kustomer, gladly, manage of multiple CRM management experience also own equipment fast, reliable , and reliable internet speed .

Zendesk
Transaction Data Entry
Language Interpretation
Live Interpretation
Medical Interpretation
Customer Care
Customer Support
Product Knowledge
Data Entry
Chat & Messaging Software
Email Communication
Order Tracking
Email Support
Online Chat Support
$9 hourly
- 3.5/5
- (2 jobs)
Solid history of high-performance team leadership to reach or surpass set objectives. Dedicated worker with an internal drive to offer high quality. Highly skilled in forming tactical teams, and experienced in training and team development. Experienced agent with excellent aptitudes to manage both customers and projects. Great ability to communicate in an efficient way with co-workers, and action-oriented.

Zendesk
Typing
Quality Audit
Customer Support
Email Communication
Data Entry
Product Knowledge
Communication Etiquette
Online Chat Support
Email Support
Order Tracking
$10 hourly
- 4.2/5
- (3 jobs)
Seeking for an expert in Quality Assurance? I'm a virtual assistance and spanish teacher, also I'm a translator/interpreter for the languages spanish-english. I have been studying japanese over 2 years and I have the certification of N5. Work with: Slack, shopify, etsy, oberlo, aliexpress, zendesk, canva, Facebook, Instagram and tiktok. In my free time I like to read about self love, mangas and I teach Japanese on tiktok for fun. I'm a very pro active person that likes big challenges, kind, honest and with an excellent time management. I want to add that I'm very passionate with my classes, I love to teach and I love my students. For me it's not just to teach the language, it's also to teach the culture and the daily vocabulary we use (how to speak like a native).

Zendesk
Spanish to English Translation
Customer Service
Email Support
Interpersonal Skills
Spanish English Accent
Spanish Tutoring
Teaching Spanish
Social Customer Service
Order Tracking
Product Knowledge
Shopify
Social Media Content
$26 hourly
- 5.0/5
- (3 jobs)
Experienced and driven Customer Service Manager with a proven track record of helping to lead teams to further success with effective interpersonal and superb customer service skills. Excellent communication skills, allowing for the cultivation of positive and mutually beneficial business relationships. A leader with an outgoing attitude perfect for acting as a liaison between clients and the company. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service.

Zendesk
Email Support
SaaS
Team Management
Data Analysis
Customer Experience
Customer Service
Customer Satisfaction
Management Skills
Data Interpretation
Customer Support
Database Management
Team Building
$18 hourly
- 4.2/5
- (12 jobs)
My name is Alex! I am a Certified Zendesk Administrator, a Certified Gorgias CRM Administrator an expert in Shopify and a pro with running/managing Customer Support Departments. I hold administrator-level knowledge in Shopify I am fluent in processing orders, issuing refunds, creating new orders, reading data, tracking analytics, adding or removing products, etc. I hold an expert level knowledge in the platform Gorgias. On top of this knowledge, I love people and I love getting to see them succeed! It's my goal in work and in life to treat everyone with honor and respect, so, customer support comes perfect to me! If you are looking for someone that is knowledgeable in Platform design, e-commerce store management, and customer support. I am your guy! Admin power user (Shopify) academy.gorgias.com/certificate/ghFhfceeew

Zendesk
Customer Support
Gorgias
Management Skills
Stripe
Employee Training
Chatbot
Database Integration
System Administration
Online Chat Support
$9 hourly
- 3.9/5
- (1 job)
With a remarkable experience of 10+ years in technical support from joining the field from a young age, I’ve gained the experience from SaaS and E-commerce companies, being able to achieve 5+ years of tenure at Hootsuite demonstrating my loyalty and commitment to delivering excellence and top performing results, while at the same time implementing ideas that improve our operational workflows. My technical experience encompasses Active Directory, DNS, Analytics and Reporting, Jira/Bug handling. I’m experienced at Tier 1, Tier 2 and Escalations. I’ve been able to work directly with Product, the Directors from Customer Support and Customer Success, and I’ve taken the lead in multiple training sessions during company acquisitions.

Zendesk
Training
Training Presentation
Salesforce
HIPAA
Postman
Microsoft Active Directory
Jira
OKTA
Slack
Customer Service
Social Media Content
HootSuite
Social Media Management
Technical Support
Email Support
$9 hourly
- 0.0/5
- (1 job)
I have developed many skills during all this years. I have learn to manage much better the customer service, I have also work with emails and customer service via chat. I am a very easy going person that is ready to learn and develop new more skills and ready to adapt to new changes.

Zendesk
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Customer Service
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