Hire the best Zendesk Specialists in Mexico

Check out Zendesk Specialists in Mexico with the skills you need for your next job.
  • $25 hourly
    Fully bilingual (English-Spanish) customer service specialist with over 13 years of experience in customer-facing environments. I am passionate about customer service and have built a track record for exceeding customer expectations on a consistent basis. I am a quick learner and enjoy challenging myself.
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    Customer Satisfaction
    Cold Calling
    Communications
    Translation
    Public Relations
    Sales
    Phone Communication
    Customer Service
    Scheduling
    Customer Support
    Customer Experience
    Team Management
    Email Support
  • $5 hourly
    As an Customer Service Pro, I strive to deliver top quality work to all of my clients. Over the last 4 years I have developed my skills as a Customer Service, Customer Support, Writing, Editing, Data Entry, Problem Solving, Microsoft Office projects, Internet Research and more. I have also worked with accounting and bookkeeping, and I am continuing to look for new clients in order to help them stay organized with their finances.
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    Customer Service
    Customer Support Plugin
    Customer Satisfaction
    Fraud Analysis
    Sales
    Order Tracking
    Order Processing
  • $7 hourly
    1.- Professional customer service, I offer quality treatment to your customers and focus my experience on being efficient according to their needs. I know how to handle various softwares and adapt to those that your company requires. Great ability to solve problems, always being a priority for me to provide excellent and efficient customer service wherever they are. 2.- If you are looking for a translation from French to Spanish or vice versa, I can offer quality grammar and transcripts from one language to the other with the guarantee that the comprehension reading will be what you require. 3.- Spanish native speaker, if you are in need for an spanish speaker in any assistance job i'm open to work on too. 4.- French teacher on any level from basic to advance.
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    Microsoft Word
    Microsoft Excel
    Property Management
    Buildium
    File Management
    Microsoft Access
    Microsoft Outlook
    Translation
    Office 365
    Decision Making
    Customer Support Plugin
    Management Accounting
    Technical Accounting
  • $10 hourly
    My name is Isis and I would be happy to assist you for as long as you like. I'm a reliable, diligent and social virtual assistant, saleswoman and English to Spanish translator. I can assist with the following tasks: - Work in a purchasing and/or sales department - Travel planning - Organizing events (weddings, parties etc.) - Email support - Customer service - Spanish voice overs (Mexican accent) - English → (Mexican) Spanish translation (text, videos, audios, subtitles, etc.) - Web research - Retyping scanned / PDF files - Data entry - Reports - Text transcription - Microsoft Office work (Word, Excel, PowerPoint) - Many other administrative, communicative, organisational, and planning tasks Please don't hesitate to contact me, I will gladly respond to any questions! I'm looking forward to work with you. Warm regards, Isis G.
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    Online Research
    Travel Planning
    Event Planning
    Customer Service
    Mexican Spanish Dialect
    Translation
    Documentation
  • $9 hourly
    I consider myself a great team player I work well with others and I'm also quick learner. I'm open to learning new things. Always evolving.
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    Five9
    LibreOffice Writer
    Microsoft Outlook
    HappyFox
    Email Support
    Microsoft Word
  • $15 hourly
    “I am a bilingual Venezuelan Attorney with a US LL.M in Law and also an MBA degree who lives in Mexico. As an International Attorney, I have developed a high sense of ethics and responsibility in my performance, developing my skills as a team player, and at the same time, leading legal teams and performing tasks independently or under supervision. My experience as an attorney has been established in Immigration Law, Asylum, and Refugee Law. I value education; therefore, I enjoy training myself constantly and then applying the new knowledge to my job and conveying it to my colleagues. During the development of my legal career and also, from my studies in management, I learned how to handle myself very well with clients, developing my communication skills, and understanding that my service consists of helping those who seek the solution to their problems. I have also learned the value of using the English language to provide a diversified array of legal services, always using new technologies. I know how to work under pressure with set goals and deadlines. My experience has allowed me to develop a sensitivity to working with people in general and how to establish trustworthy’s relationships. I know how important is to be motivated in your work field. I believe that my ability to adapt, learn, and effectively connect with groups of people will allow me to be a great asset for your company and make a difference.”
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    Community Management
    Translation
    Web Design
    Content Writing
    English
    Python
    HTML
    Content Editing
    Bilingual Education
    Ticketing System
    Sales Leadership
    HappyFox
  • $18 hourly
    Graduated at the Hotel Management School Maastricht. I have always worked in Tourism&Customer Service.
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    Klaviyo
    Employee Onboarding
    Microsoft Excel
    Slack
    Customer Service
    WooCommerce
    Gorgias
    Shopify
    WordPress
    Social Media Chatbot
    Spanish
    English
    Dutch
  • $8 hourly
    Great communication skills, Fast Learner, Team worker, Goal oriented and continued progress and Excellent typing skills
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    Email Handling
    Hardware Troubleshooting
    Product Knowledge
    Email Technical Support
    Customer Support
    Technical Support
    Communication Etiquette
  • $7 hourly
    If you are looking for a person that can assist and handle any kind of customer inqury with professionalism and good attitude of the sevice provided or high quality technical support with more than two years of experience in this sector., then I am the person you need to work with!
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    Email Communication
    Cold Calling
    Technical Support
    Customer Service
    Online Chat Support
    Email Support
  • $18 hourly
    I'm a communicologist, photographer, community manager, and entrepreneur with the ability to resolve complex issues quickly and winning customer loyalty. Highlighted skills: * Team builder *Photography * Project coordinator * Acting skills * Video and photo editing * Conflict resolution * Excellent communication skills *Customer service *Digital marketing *Troubleshooting * Art and design skills * Quick learning skills * Adaptation skills * Languages: English/ Spanish * Translator
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    Organizer
    Video Editing
    Writing
    Spanish Tutoring
    Social Media Content Creation
    Photo Editing
    Photography
    Translation
    Phone Support
    Interpersonal Skills
    Email Handling
    Time Management
    Communication Etiquette
  • $10 hourly
    I have up to 5+ years of combined experience in customer service, technical service, credit and collections, reservations, sales, logistics and manager support. I have been known for exceeding my employers expectations. I am committed, focused, ambitious and looking to grow with in an organization. All my experience is International, the majority of my jobs have been to provide these services to the United States, Canada and Mexico.
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    Phone Support
    Communication Etiquette
    Answering Product Questions
    Internet Research
    Interpersonal Skills
    Customer Support
    Order Fulfillment
    Email Support
  • $10 hourly
    I have over 8 years of experience in the customer service field, along with •Technical support levels 1 and 2. •Back office agent ( email, chat, text messages, phone calls, etc . ) •fluent in English and Spanish I consider myself a very fast learner, a hard worker, competitive, and also pretty good at multitasking I know it's something that we really need in this industry, and if you guys give me the chance to join your team you won't regret it
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    Hardware Troubleshooting
    Customer Support
    Communication Etiquette
    Email Communication
    Slack
    Gmail
    Technical Support
  • $10 hourly
    Specializes in Email, Phone & Chat Support. Owning and running a business takes a lot hard work and can be exceedingly rewarding. For your business to expand, you will constantly need to keep current customers and acquire new ones. Customers are the lifeblood of any business and so success is very largely dependent on how you treat them and how they feel about your company. I am a highly motivated individual, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years in hospitality and sales, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Through my years of experience I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude. I also provide a wide range of Administrative Services including data entry, transcription, internet research, email support and social media marketing. I have good knowledge in Microsoft Word, Excel, Google Docs and Google Calender. I am more than willing to learn about products and services to help me provide the best possible support to customers.
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    Dropshipping
    Helpdesk
    Order Management
    Facebook Marketplace
    Google Sheets
    Shopify
    Stripe
    Slack
    Online Sales Management
    Alibaba Sourcing
    Customer Satisfaction
    Zoho CRM
    Order Tracking
    Online Chat Support
  • $8 hourly
    Seeking a challenging position, where I can use my multi-lingual and multi-cultural skills. Characterized as a goals-driven team player that is focused on achieving employer satisfaction and excellence in customer relationship management. A diligent and eager person with 4+ years of experience in customer service including technical support and sales.
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    Communication Skills
    Time Management
    Interpersonal Skills
    Answering Product Questions
    Email Support
    Order Tracking
    Customer Experience
  • $5 hourly
    Would you like help to solve those day-to-day problems? Looking for a brilliant virtual assistant to assist you with your eCommerce business? You find it! These are all the tasks that I can help your business with: - Email inquiries and customer support. - Order fulfillment with suppliers. - Handling tracking and returns/refunds. - Social media engagement - messages, comments, and moderation. These are the tools I am knowledgeable in to provide the best service and a smooth onboarding process with your business: - Shopify - Etsy - Oberlo - Aliexpress - Printify - Reamaze - Zendesk - Gorgias - Trello, Asana and Airtable
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    Social Customer Service
    Customer Satisfaction
    Shopify
    Oberlo
    Community Moderation
    Gorgias
    Trello
    Customer Engagement
    Data Entry
    Email Communication
    Virtual Assistance
    Ecommerce
  • $15 hourly
    I am bilingual in English & Spanish, I spent up to 23 years in California, in the Marin county area. I worked in the video production company for years from producing to editing and freelanced for 2K games for years. I can edit your photos or manipulate them, edit video data entry and help you with receptionist gigs.
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    Google Workspace
    Photo Editing
    Video Editing & Production
    Administrate
    Microsoft Office
    Citrix
    Adobe Inc.
  • $11 hourly
    Empathetic and highly efficient Customer Service Representative with more than one year of experience. Resourceful and positive while attending to customers' needs even while experiencing a high call volume, with formidable typing speed to deal with these demands.
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    Psychology
    Active Listening
    Typing
    Keyboarding
    Customer Service
    Resolves Conflict
  • $11 hourly
    Professional Summary Demonstrated success in working with customers as a Customer Service Agent in different areas such as Sales, order management and processing, Credit and collections and logistics among others. Skilled at handling high volumes of work. Contributor to the team success through hard work, attention to details and good organizational skills. Motivated to learn, grow and excel in the company. Executed collection programs using the new ways to work (Agile), Demonstrated accountability to maintain a positive cash position for the markets I supported, and developed excellent customer relationships Have also demonstrated success in working with customers via chat, phone and email in English, Spanish, and sometimes Portuguese languages (PT only over chat using translator) assisting questions in relation with the Brokers offerings, KYC related issues, questions about deals, deposits and withdrawals made on the trader's account and general trading questions among others.
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    Microsoft Office
    Invoicing
    Database Management System
    Customer Service
    Customer Satisfaction
    Customer Support Plugin
    International Business
    SAP
    Economics
    Microsoft Excel
    Business
    Agile Software Development
  • $12 hourly
    interpersonal team player professional with extensive experience in customer service and account management using traditional and new media technologies and advanced software and application skills Qualifications Detail-oriented and personable I offer to help the organization to achieve cost-effective production with increased quality, efficiency, and satisfying customer service by identifying the requirements that our clients need and demonstrating courtesy, concern, and empathy.
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    Accounting Software
    Microsoft Excel
    Asana
    Accounting
    Microsoft Outlook
    Microsoft Office
    Microsoft Word
    Adobe Inc.
  • $200 hourly
    Hi this is Luis castillo making clear and simple I love to work since I was little at early age at us states Atlanta ga. At construction area making money. My own company.. now I been deported to my country Mexico. Is not what I like but I found opportunities to work with American clients.. is something for me to get where I need to be. Which is getting better as a person and father.. I offer my self to helps
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    Technical Project Management
    Technical Support
    Phone Communication
    Backdoor
    Tech & IT
    Sales
    Customer Care
  • $45 hourly
    Zendesk certified admin with experience of over 6 years. I have implemented various client accounts and actively perform maintenance and enhancements.
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  • $15 hourly
    I believe that any business success can be assessed with their customers’ satisfaction. If you are selling a service or a product, and you have a good support system, you will earn your customers’ loyalty, making them come back for more of that great experience whenever they need it. I believe that being a support agent gives you the opportunity to make life easier for those who are having problems, and I’m always happy to help and make the other one feel safe, and that they can count on me when they have questions or problems. I enjoy working as support agent, because every day is different, you get to help a lot of people about different kind of problems and this keeps me motivated. I have experience in different industries and different support needs, and I’m eager to learn what’s needed about new projects.
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    Customer Service
    Customer Support
    Email Communication
    Technical Support
    Data Entry
    Customer Satisfaction
    Helpdesk
    Administrative Support
    Communication Etiquette
    Online Chat Support
    Phone Support
  • $12 hourly
    I'm a Designer/CSR with experience of 5 years in graphic design, more than 2 years in web development, and 4 years as a customer service representative. I graduated from the Tech-University with engineering in digital graphic design. I am a passionate, creative, detail-oriented professional with strong technical skills and the ability to learn concepts quickly, completing multiple tasks simultaneously, solid time management, and interpersonal skills to achieve all goals. Seeking an opportunity of increased responsibility in which I can apply and further my skills, experience, and education. I like challenges and I am a believer that you never stop learning about the things and experiences of life. I enjoy working as a team and I do think "two heads think better than one".   vanessahdez.wixsite.com/portfolio
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    Customer Service
    Customer Satisfaction
    Google Docs
    Microsoft Excel
    Microsoft Word
    Data Entry
    Slack
    Layout Design
    Email Support
    Adobe Photoshop
    Spanish
    T-Shirt Design
    Adobe Illustrator
    Adobe InDesign
  • $15 hourly
    Bilingual Customer Service Agent and Trainer with over 8 years of experience in both B2B and B2C companies. I’m an expert in handling difficult/angry customers. I can repair and regain a customer’s trust even after all hope seems lost. I re-define what going the extra mile means with a laser focus on customer satisfaction and retention. Experienced with Zendesk, Slack, Ringcentral, Livechat, Microsoft Office, Google Docs, and more. Within a month of joining a new team, I was assigned to train newly recruited agents, and I had the pleasure of training the following 22 customer service agents that joined the team, guiding them to meet key performance metrics. I have experience managing social media platforms for businesses, and I’ve turned hundreds of negative online reviews into positive reviews. One accomplishment I’m very proud of is I took a company with a profile of ~1800 online reviews and an average rating to one of the top-rated online stores in its business category. Thank you for reading my profile! -Miguel M. Highly Experienced with: -Zendesk -Slack -RingCentral -Livechat -Microsoft Office -Google Docs Attributes: -Fast Internet -Typing speed, over 80 WPM with no errors. -Quick Learner, I'm always eager to learn and master new systems. -Native English & Spanish -My work environment has no background noise. -Stable internet/power. -Responsible.
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    Google Docs
    Slack
    VoIP Software
    Customer Experience
    Customer Retention
    Customer Satisfaction
    Microsoft Office
    Order Processing
    Order Tracking
    Appointment Scheduling
    Training
    Tutoring
    Customer Support Plugin
    Customer Service
  • $14 hourly
    I describe myself as a super hardworking and enthusiastic person, very easy going and Glass Half Full kind of guy. I'm very proactive and always on the lookout for those oportunities to make the proceses more efficient/effective. I value honesty and accountability over anything. I'm also extremely punctual. Profesionally, I'm a rare mix of skills. I studied accounting, so I'm very good understanding the business side of things and also, because of my Customer Service background, I'm able to steer the Customer to reach agreements and compromises that can solve their needs but that are also within the realm of posibilities. This evolved into a sales competence via training (reading, practice and seminars) and I do have formal sales education using Sandler's method through Sandler Training. I love helping people out and leaving a smile on their faces. As for hard skills, I'm a fast typer(45 wpm), reader (500 wpm) and able to handle a high volume workload. I'm also very confortable dealing with customers over the phone/videocall. I would say that my superpower is absorbing information at a very rapid pace and finding ways to make everything more efficient.. This helps a lot having a very fast onboarding process and starting to achieve positive results very early on, as well as improving over that baseline.
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    Inbound Inquiry
    Phone Support
    Dropshipping
    Social Customer Service
    Sales
    Amazon FBA
    Amazon
    Customer Service
    Customer Experience
    Customer Support
    Microsoft Excel
  • $13 hourly
    Dynamic and enthusiastic Pastry Cook motivated to learn, grow and excel in any given field, whether is cooking, customer service, administration, or any other career. I am always looking to make a positive impact through all my endeavors whether as part of a team or independently if requested. I'm driven by learning new things, techniques, systems, etc. because they all represent a challenge to me, and I like to prove to myself that I can always do better.
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    Data Entry
    Salesforce CRM
    Light Bookkeeping
    Food
    Active Listening
    Customer Service
    Resolves Conflict
    Microsoft Word
    PPTX
    Microsoft Office
    Microsoft Excel
    Internet Research
    Typing
  • $15 hourly
    International business administrator, native spanish, bilingual in english, intermediate french and basic swedish. I am a hardworking and reliable person, I have 1 year working remotely and 2 years of experience working abroad so I can easily adapt working in a multicultural environment. I have a high experience in the customer service area for multiple clients all around the world, my recent job was in accounting and finance area for both a german and a spanish client working in AP and GL tasks. I am skilled working with SAP, Zoho, Zendesk, Microsoft Office, communicating with clients over the phone and email, offering solutions instead of problems, good colleague and love helping my team. I also provide : - High quality translations from English into Spanish; - Spanish proofreading; - Copy-writing; - And a transcription service of both English and Spanish. I hope to get the chance to work with you. Best regards, Carolina Ruiz
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    Zoho CRM
    Accounting
    General Transcription
    Proofreading
    Customer Service
    Spanish to English Translation
    NetSuite Administration
    Microsoft Office
    SAP Analysis
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