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Hire the best Zendesk Specialists in Angeles City, PH

Check out Zendesk Specialists in Angeles City, PH with the skills you need for your next job.
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Rating is 4.6 out of 5.
4.6/5
based on 2,224 client reviews
  • $11 hourly

    • 5.0/5
    • (14 jobs)
    With over ten years of customer service experience, I consistently prioritize delivering excellent quality service. I have successfully handled diverse tasks such as processing payments and refunds, shipment tracking, account maintenance, modifying subscriptions, checking product availability, and addressing customer inquiries. I am proficient in various customer service platforms, including Gorgias, Shopify, Recharge, Zendesk, Cratejoy, Tawk.to, and Google Documents. This expertise enables me to effectively manage customer interactions and provide prompt and accurate solutions. I am eager to contribute to your organization's growth and success. My professionalism and dedication to building strong customer relationships will make a positive impact as a team member.
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    Shopify
    Recharge
    Gorgias
    Customer Service
    Ticketing System
    Email Communication
    Customer Support
    Payment Processing
    Online Chat Support
    Inbound Inquiry
    Order Tracking
  • $7 hourly

    • 5.0/5
    • (5 jobs)
    𝑯𝒆𝒚! 𝑰'𝒍𝒍 𝒃𝒆 𝒚𝒐𝒖𝒓 𝒈𝒐-𝒕𝒐 𝒑𝒆𝒓𝒔𝒐𝒏 𝒇𝒐𝒓 𝑺𝒉𝒐𝒑𝒊𝒇𝒚 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒖𝒑𝒑𝒐𝒓𝒕, 𝒘𝒉𝒆𝒕𝒉𝒆𝒓 𝒊𝒕'𝒔 𝒉𝒂𝒏𝒅𝒍𝒊𝒏𝒈 𝒒𝒖𝒆𝒓𝒊𝒆𝒔 𝒐𝒏 𝒁𝒆𝒏𝒅𝒆𝒔𝒌, 𝑮𝒐𝒓𝒈𝒊𝒂𝒔, 𝑭𝒓𝒆𝒔𝒉𝒅𝒆𝒔𝒌, 𝑹𝒆𝑨𝒎𝒂𝒛𝒆, 𝒐𝒓 𝒂𝒏𝒔𝒘𝒆𝒓𝒊𝒏𝒈 𝑫𝑴𝒔 𝒐𝒏 𝒔𝒐𝒄𝒊𝒂𝒍 𝒎𝒆𝒅𝒊𝒂 𝒑𝒍𝒂𝒕𝒇𝒐𝒓𝒎𝒔, 𝑰'𝒍𝒍 𝒆𝒏𝒔𝒖𝒓𝒆 𝒚𝒐𝒖𝒓 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒊𝒔 𝒕𝒐𝒑-𝒏𝒐𝒕𝒄𝒉 𝒂𝒏𝒅 𝒓𝒆𝒍𝒊𝒂𝒃𝒍𝒆! 💪💯 Aside from customer support, you can also rely on me for other services: ✅ Social Media management/moderation ✅ Data Entry ✅ Research ✅ Print on Demand photo editing/ order fulfillment
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    Email Communication
    Data Entry
    Administrative Support
    ChatGPT
    Social Media Replies
    Gorgias
    Customer Service
    Customer Support
    Shopify
    Online Chat Support
    Freshdesk
    Email Support
    Ecommerce Support
  • $7 hourly

    • 5.0/5
    • (18 jobs)
    I wanted to share a little bit about my background in customer service. I started my journey in 1999 at AOL and then spent almost a decade at eTelecare Global Solutions. During my time as a Technical Support Representative in both organizations, I gained valuable skills in providing effective support and handling customers of all types. In 2008, I joined Teletech Customer Care Management Philippines as an Operations Supervisor. As a team leader, I had the opportunity to guide and support my team in delivering world-class customer service. Together, we achieved and maintained our productivity targets and performance goals. In 2009, I took on a new challenge as a Bancassurance Sales Officer at Great Pacific Life Financial (Grepalife). This role allowed me to further develop my negotiation skills and enhance my communication and interpersonal relations. To solidify my expertise in the customer support field, I joined Globe Telecom, Inc. in the Telecommunications industry. As a Custodian/Retail Specialist/Cashier, I was able to apply my previous experiences and execute my responsibilities flawlessly. I'm excited to bring my more than a decade of experience to assist you with any customer support needs you may have. Please don't hesitate to reach out if there's anything I can do for you!
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    Communication Skills
    Customer Service
    Account Management
    Order Management
    Salesforce CRM
    Computer Skills
    People Management
    Email Support
    Online Chat Support
  • $12 hourly

    • 4.6/5
    • (81 jobs)
    To accomplish and fulfill my desire to be happy in an environment where I can offer my skills and experiences. To learn more, as I grow in a company or with an employer who is willing to give me a chance to improve and use other skills that I have and am eager to learn if given the opportunity. Expertise in the following tasks: * Data Entry, Web Research. Lead Generator * Email Marketing Campaigns: Infusionsoft, Aweber, Mailchimp, LeadPages, Zapier, Freedomsoft, Podio * Business Platform: ClickFunnel, Kajabi, MembersPro * Email-Based Ticketing System: Zendesk, ZohoDesk * Database Maintenance * Property Research * PDF to Excel file * Ad Postings: Trulia, Craigslist, Zillow, & RedFin * Managing Social Media Networks: Facebook, Instagram, Twitter, YouTube, LinkedIn & WordPress * Project Management Apps: Trello, Slack, Monday.com * Social Media Management Tool: HootSuite, Buffer * Payroll processing, Invoicing, Order Processing * Graphic Design: Canva * Photo Editing: Adobe Photoshop
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    Data Entry
    Data Mining
    Lead Generation
    General Transcription
    Microsoft Excel
    Logo Design
    Administrative Support
    Email Support
  • $13 hourly

    • 5.0/5
    • (3 jobs)
    ✨✨✨ Proven Expert in E-Commerce Customer Service and Social Media Management ✨✨✨ Welcome to my profile! With extensive experience in e-commerce customer support and social media management, I am committed to delivering excellence in every project. My expertise lies in seamlessly managing customer inquiries, orders, and social media interactions to foster positive customer experiences and support business growth. What I Offer: 🛍 Comprehensive Order Management: Expert handling of e-commerce orders across platforms like Shopify, ensuring every customer's purchase journey is smooth and satisfying. 📧 Efficient Inquiry Resolution: Utilise top tools such as Zendesk, Helpscout, and Gorgias to swiftly address and solve email and Facebook Messenger inquiries, enhancing customer satisfaction. 📦 Shipping and Logistics Support: Track and manage package statuses with carriers like USPS, UPS, and FedEx, keeping customers informed and at ease. 🔄 Return and Refund Handling: Skillfully navigate complex issues, ensuring resolutions that maintain customer trust and loyalty. 📈 Dynamic Social Media Management: Ensure no customer question goes unnoticed and help maintain a positive online presence. Tools and Platforms I Excel In: 🛠 Customer Support and Email Management: Zendesk, Helpscout, Gorgias 🛒 E-Commerce Platforms: Shopify 🚚 Shipping: Shipstation 🎨 Design: Canva 📱 Social Media: Facebook Business Suite, Instagram 📞 Communication: Gmail, Google Sheets, Docs, Microsoft Excel, Trello, Asana, Monday.com, Slack, Skype, Zoom, Google Chat I am ready to tackle challenges and contribute to your business's success. Partner with me for dependable, high-quality e-commerce customer service and social media management that drives results.
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    Instagram
    Social Media Content
    Virtual Assistance
    Customer Service
    Shopify
    Shipping Labels
    Customer Satisfaction
    Communication Etiquette
    Canva
    Gorgias
    Social Media Management
    Help Scout
    Email Support
  • $14 hourly

    • 4.4/5
    • (19 jobs)
    I am a top-notch freelancer since 2015 and I have 7 years of BPO call center experience prior to working from home. I was born in the Philippines but raised in a US Military base in Japan. I've had huge success working with several clients in different parts of the world both in and out of the Upwork platform. My experience has helped me learn and develop a wide range of skills that has allowed me to help reduce client costs, and responsibilities and save a lot of time. I also have an eye for finding areas for improvement and am proactive in suggesting new ideas that can improve business operations. I have a strong background in vacation rental management where I've managed several listings in multiple countries.
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    Customer Service
    Lead Generation
    Telemarketing
    B2B Marketing
    Front Desk
    Phone Support
  • $20 hourly

    • 5.0/5
    • (9 jobs)
    • Web Designs: Funnels, eCommerce Websites, Consultation Websites, Non-profit websites. • Graphic Designs: Social Media assets, website assets, illustrations • On-Page SEO: Optimizing Meta Titles, URL extension, Image Alt, etc. • Administrative tasks (Email and Calendar management, CRM management, Online Research, Web Scrapping) • Managing a Shopify account (Make sure that the website is updated and responsive to all queries) Applications: • Shopify, WordPress (Elementor, DIVI), Webflow, ClickFunnels, Funnelish, Pagefly, Gempages, Zipify, Photoshop, Canva.
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    Sales Funnel Copywriting
    Online Chat Support
    WordPress
    Elementor
    Shopify
    Divi
    Virtual Assistance
    Sales Funnel Builder
    Search Engine Optimization
    Wix
    Web Design
    Canva
    Adobe Photoshop
    Graphic Design
    Landing Page
  • $8 hourly

    • 5.0/5
    • (7 jobs)
    I'm a highly competent Customer Service Representative, Debt Collector, and Virtual Assistant that will bring a dedicated, reliable, and driven attitude to any of these roles. I've been in the BPO Industry for 10 years handling dynamic and fast-paced accounts and I started working remotely in 2020. I excel at handling customer inquiries and assisting you with various tasks including customer support, debt collection, data entry, document processing, research, document formatting, scheduling, etc. I adapt quickly to new programs. My goal is to bring first-rate customer service to our clients and support your business goals.
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    Phone Support
    English
    Email Support
    Order Tracking
    Customer Support
    Product Knowledge
    Customer Satisfaction
    Administrative Support
    Shopify
    Technical Support
    Customer Service
    Debt Collection
    Account Management
    Data Entry
  • $5 hourly

    • 5.0/5
    • (23 jobs)
    Good day! I'm Kristine, a dedicated professional with a unique blend of customer service expertise and virtual assistance skills. With 13 years of experience, I have honed my communication and problem-solving skills to ensure customer satisfaction. I am dedicated to providing timely and effective solutions to enhance the overall customer experience. Key Skills: - Customer Support - Virtual Assistance - Email Management - Data Entry - Data Analysis - Problem Solving - Communication Skills - Issue Resolution - Communication and Collaboration - Relationship Building - Multitasking - Quality Assurance I am passionate about ensuring client satisfaction and streamlining operations through effective customer service and virtual assistance. Let's discuss how I can contribute to the success of your business!
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    Amazon
    Etsy
    Shopify
    eBay
    Amazon Seller Central
    WordPress
    Virtual Assistance
    Quality Assurance
    Customer Support
    Customer Experience
    Online Chat Support
    Phone Support
    Data Entry
    Email Support
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    I am have an advance knowledge in web development and technical support(troubleshooting software and hardware, networking)
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    Hardware Troubleshooting
    HTML
    Technical Support
    Email Communication
    Customer Service
    Google Ads
    Customer Support
    Google Merchant Center
    Product Knowledge
    Web Design
  • $7 hourly

    • 5.0/5
    • (2 jobs)
    Hello, I understand that there are a lot of applicants to choose from, but I believe that my attitude of wanting to always give my best and constantly improve is what makes me different. I am also a fast learner and I like being good at everything that I do. Doing so gives me self-satisfaction and most importantly, it helps my clients achieve their goals. I am optimistic and I work well even under pressure. When it comes to customer interactions like upselling or might it be technical help or even Data entry. I can adapt to any situation and know how to manage my time wisely. I know I can be an awesome help to the company. Here are my Skills: Administrative support Project management Customer service Appointment Setting Email support Phone support Chat support CRM management Manual testing Software testing Copyediting Content writing Creative writing Data entry Invoicing Book keeping
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    B2B Lead Generation
    Invoicing
    Data Management
    Shopify
    Customer Support
    Data Entry
    Order Tracking
    Online Chat Support
    Email Support
  • $10 hourly

    • 4.9/5
    • (2 jobs)
    Welcome to my profile! I am an accomplished professional with a deep understanding of Business Process Outsourcing (BPO), specializing in facilitating seamless communication between clients and support staff. My expertise spans various industries, including Customer Service, Technology, Billing, Sales, and Retention, with a proven track record in Logistics, Finance, Tech, and Men's Health. Throughout my career, I have demonstrated my proficiency in Project Coordination, Customer Success Management, and Process Improvement. In a brief stint as a Team Lead, I excelled in support roles, reporting directly to operations and managers. This experience has honed my leadership skills and provided valuable insights into optimizing team dynamics. My services are distinguished by a commitment to quality and enthusiasm. I ensure that every task is completed efficiently without compromising on excellence. Whether you require support in Customer Service, Project Coordination, or Process Improvement, I bring a wealth of experience and dedication to achieving optimal results. By choosing my services, you are guaranteed a professional who not only understands the intricacies of BPO but also possesses the versatility to navigate different lines of business. I am committed to delivering top-notch solutions that align with your specific needs. Let's collaborate to elevate your projects with my skills, efficiency, and unwavering dedication to excellence. I look forward to contributing to your success on Upwork!
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    Google Forms
    Microsoft Teams
    Transaction Data Entry
    CAD
    Salesforce CRM
    Slack
    Time Management
    Communication Etiquette
    Customer Support
    Data Entry
    Interpersonal Skills
    Zoho CRM
    Email Support
    Order Tracking
  • $9 hourly

    • 5.0/5
    • (1 job)
    𝘼𝙧𝙚 𝙮𝙤𝙪 𝙡𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧 𝙖 𝙙𝙚𝙙𝙞𝙘𝙖𝙩𝙚𝙙 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙍𝙚𝙥𝙧𝙚𝙨𝙚𝙣𝙩𝙖𝙩𝙞𝙫𝙚? 📈 Supported over 1,000 eCommerce U.S. brands across various industries 🚀 Consistently reaching quality and productivity targets 👩🏻‍💻 Handle multiple queries simultaneously 🏆 Quick and independent learner With over 3 years of experience in customer service, particularly for U.S. brands, I am known for being reliable, organized, and independent, always ready to take on new challenges. I'm here to offer my dedication and passion for top-notch customer service. My goal is not just to answer inquiries, but to foster strong relationships with customers and clients. 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙎𝙠𝙞𝙡𝙡𝙨 ⚡ Fluent in the English language ⚡ Personalized and tailored responses ⚡ Email, chat, and text support ⚡ Solution-oriented mindset ⚡ Handle complaints with professionalism ⚡ Create lasting relationships with customers ⚡ Gather and analyze feedback ⚡ Create response templates ⚡ Internet research Besides this, I also have experience working for 𝙎𝙝𝙤𝙥𝙞𝙛𝙮: ⚡ Basic website setup ⚡ Basic theme customization ⚡ Setting up domain ⚡ Order processing & fulfillment 𝙏𝙤𝙤𝙡𝙨/𝘼𝙥𝙥𝙨 𝙄 𝙐𝙨𝙚 ⚡ E-commerce Platforms - Shopify, Shopee, Lazada ⚡ CRM - Zendesk, Gmail, Attentive ⚡ Social Media - Facebook, Instagram, TikTok, Pinterest ⚡ Data Management - GSuite, Microsoft Word, Microsoft PowerPoint, Microsoft Excel ⚡ Communication - Slack, Skype, GMeet, Zoom ⚡ Editing - Canva, Capcut, InShot, PicsArt I have a strong passion for helping people, enjoy problem-solving, and strive for continuous learning and self-improvement, which is why I am eager to learn about products, services, and new tools to deliver the best customer service. Let's chat about how I can improve your customer engagement and retention.
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    Shopify Website Design
    Shopify
    Ecommerce Order Fulfillment
    Ecommerce Support
    Email Support
    Online Chat Support
    Google Workspace
    Customer Satisfaction
    Canva
    Administrative Support
    Communication Skills
    Microsoft Office
    Data Entry
  • $10 hourly

    • 4.7/5
    • (4 jobs)
    ⭐ 100% JOB SUCCESS! ⭐ ✨ TOP RATED ✨ One thing I can guarantee, I can deliver EXCEPTIONAL SERVICE! With my 7 Years of experience in Customer Service including Sales... Yes! I am the one you are looking for! 😉 I am organized and can handle multiple inquiries, even in stressful situations. Through my experience, I have learned to solve any kind of issue that may occur efficiently. I am proactive and a real problem solver. I am not scared to take on new challenges and I WILL ALWAYS GIVE MY 100%. Let's talk about how I can level up your business. My skills: Shopify Shipstation Shipbob Upscribe Gorgias Zendesk Salesforce FreshDesk woocommerce OSTicket Tawk. to Amazon Connect Spreadsheet, MS Excel, Microsoft Office eCommerce Specialist Appointment Setter Order Processing Help Desk/Ticket Support Email Support Live Chat Support Inbound & Outbound Phone Support Sales Representative Upselling With all these skills I have, I can definitely help you in your business so you can maximize your time and productivity. Hire me, you're looking at the right profile. 🙂 Looking forward to working for you!
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    Social Customer Service
    Shopify Plus
    WooCommerce
    Customer Engagement
    Order Processing
    Shopify
    Online Chat Support
    Freshdesk
    Gorgias
    Ecommerce Support
    Email Support
    Sales
    Appointment Setting
  • $10 hourly

    • 5.0/5
    • (9 jobs)
    I last worked as a Senior Team Leader for a Tech Support team but with vast experience obtained over the years in customer support and got used to administrative tasks as a manager. In this platform, I'm more than willing to work as a support agent again. * I managed a group of Team Leaders in Technical Support for a consumer VPN product * As a support agent, I am highly dependable. I'm always productive and perform at a high level * I've supported Dell computers in the past and did hands-on IT support for the IT infrastructure of a resort * Aside from tech support, I have experience in HTML, Javascript, CSS, PHP * I'm diligent, resourceful in finding solutions/answers, and a fast learner *I work well with a team and can communicate and collaborate well
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    Computer Skills
    Customer Satisfaction
    Critical Thinking Skills
    Customer Support
    Customer Service
    Problem Solving
    Leadership Skills
    Google Workspace
    English
    Technical Support
    Online Chat Support
    Email Support
    Troubleshooting
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    Christine is a one-of-a-heck cheerful virtual assistant who can do all-around work for you. She has experience in customer service for 3 years and months as a real estate virtual assistant, she's ready to take the world and explore the possibilities! Traits that I can provide you: 🏃🏻‍♀️ Fast delivery 💯 Accuracy 🥰 Easy to work with 💪🏻 Flexible ✒️ Detail-Oriented 🔥 Goal-driven Skills that I offer: ⚡ Customer Service (email, phone, and chat support) ⚡ Email Management (handling and organizing) ⚡ Accounting Coordinator ⚡ Work Auditor ⚡ Lead Generation ⚡ Data entry ⚡ Hot & Cold calling ⚡ Appointment Setter ⚡ Basic photo and video editing Software Skills: ⚡ Google Suites ⚡ Microsoft Office ⚡ Quickbooks ⚡ WorkCenter ⚡ Docusign ⚡ Docusketch ⚡ Canva ⚡ Salesforce ⚡ Amazon Connect ⚡ Zendesk ⚡ GoHighLevel ⚡ Calendly ⚡ Picsart ⚡ Capcut ⚡ Cloudtalk ⚡ Power BI ⚡ Slack ⚡ All social media platforms If you think we're a good match, message me, and let's get this started!
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    B2B Lead Generation
    B2B Marketing
    Appointment Scheduling
    Photo Editing
    Real Estate Cold Calling
    Cold Calling
    CloudTalk
    Microsoft Power BI
    Phone Support
    Microsoft Excel
    Data Entry
    Email Support
    Customer Support
    Lead Generation
  • $10 hourly

    • 5.0/5
    • (14 jobs)
    Experience: - 20 years in Customer Service - Fraud Specialist - Billing Support - Credit Review - Chargeback Specialist - Email, Chat, and Phone - Virtual Assistant - Social Media Analyst - Online Research, Analysis, and Investigation - Shopify - Amazon - Zendesk - Help Scout - Stripe - Google Suite - Microsoft Office - Meta Business Suite Attributes: - Keen attention to details - Meticulous - Analytical thinker - Punctual - Gets the job done - Committed - Quick learner - Excellent time management - Self-reliant Right now, I'm looking for a part-time job that allows me to work at home for a reasonable cost.
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    Help Scout
    Amazon
    Online Chat Support
    Fraud Detection
    Customer Service
    Fraud Mitigation
    Customer Support
    Shopify
    Data Entry
    Email Communication
  • $15 hourly

    • 5.0/5
    • (13 jobs)
    Highly motivated and results-driven Customer Service and Collections Agent with a rockstar flair for delivering exceptional service and recovering outstanding debts. Adept at managing challenging situations with empathy, professionalism, and finesse. Proven track record of meeting and exceeding collection targets while maintaining a positive customer experience. Key Qualifications: 1. Outstanding Communication Skills: Exceptional ability to communicate persuasively and professionally, both verbally and in writing. Can navigate sensitive conversations with empathy and tact. 2. Debt Recovery Expertise: Proficient in the art of debt collection, employing a customer-centric approach while ensuring compliance with legal and ethical guidelines. 3. Customer-Centric Attitude: Passionate about providing top-notch customer service, going the extra mile to build trust and rapport with clients, even in challenging collection scenarios. 4. Target-Oriented: Consistently meets and exceeds collection targets, leveraging a combination of negotiation skills and persistence to maximize recoveries. 5. Problem-Solving: Possesses a sharp analytical mind to assess financial situations, identify solutions, and negotiate payment arrangements that benefit both clients and the organization. 6. Compliance Knowledge: Well-versed in the regulatory landscape surrounding debt collection, ensuring adherence to all relevant laws and guidelines. 7. Resilience: Thrives in a fast-paced, high-pressure environment, maintaining composure and professionalism even when faced with difficult customers or situations. 8. Team Player: Collaborative mindset, able to work effectively within a team environment to share best practices and contribute to overall departmental success. 9. Continuous Learner: Committed to staying updated on industry trends, best practices, and evolving collection strategies to deliver optimal results. 10. Technology Proficiency: Skilled in utilizing various collection software and customer relationship management (CRM) tools to streamline processes and enhance efficiency.
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    Salesforce
    QuickBooks Online
    Staff Recruitment & Management
    Communications
    Product Knowledge
    Phone Support
    Online Chat Support
    Email Communication
    Email Support
    Customer Service
    Customer Support
    Debt Collection
    Data Entry
    Data Mining
  • $5 hourly

    • 4.7/5
    • (4 jobs)
    Are you looking for a reliable and reliable contractor who can perform your jobs in the best possible way and at some point? You're then in the right place. I have 4 years & 1 month of outsourcing experience. I have developed a wide range of skills that would meet the expectations of the role and exceed them. I've gained experience in virtual support and customer support, and American companies have worked in recent years. I can provide support for e- mail, ticket, chat and telephone as well as admin tasks. I will do my utmost to satisfy my customers because I strongly believe in understanding the needs of customers. Communication is key to the success of both customers or client. My past experience has played an important role in fostering my personality, as it has made me who I am today and I can assure you that I can be an integral part of your organization with great satisfaction. Over the years of my experience as a customer service agent, I have been able to improve my skills and consider it important to provide quality customer service, such as attention, time management, positive attitude, clarity, patience, calmness, speed and persuasiveness. I'm a quick learner with sound communication skills, I'm fascinated by new things. I have the right skills to work under pressure and to perform multiple tasks without hesitation. My experience in the following fields are: Virtual Assistance Lead Generation Customer Support (Phone/chat/email) Menu updating on the websites Live Chat Support Web research / data mining Data Entry / Data Mining I am a full-time freelancer and can work for Canadian, Australian or U.S. business hours. Please do not hesitate to contact me.
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    Accuracy Verification
    Microsoft Excel
    Online Research
    Graphic Design
    Campaign Management
    Proofreading
    Email Communication
    Stripe
    Data Mining
    Data Entry
    Phone Support
    Online Chat Support
  • $8 hourly

    • 4.9/5
    • (3 jobs)
    Hello! I’m Angelica Joy Lulu, a dedicated and results-oriented Sales Development Representative with more than seven years of experience in lead generation, prospecting, and fostering robust customer relationships. My expertise lies in aiding businesses to expand by identifying and cultivating high-quality leads through effective communication strategies and data-driven insights. My aim is to connect your business with potential clients and create sales opportunities. My Core Competencies: Lead Generation Cold Calling & Email Outreach CRM Management (Salesforce, HubSpot, etc.) Market Research & Data Analysis Customer Relationship Building Sales Pipeline Management Appointment Setting B2B Sales Strategy Exceptional Communication & Persuasion Skills What I Offer: Comprehensive Lead Generation: I will research and identify potential leads that fit your ideal customer profile, ensuring a targeted approach to maximize conversion rates. Effective Outreach: Crafting personalized and compelling cold emails and scripts to engage prospects and set up meetings with your sales team. CRM Proficiency: Expert management of CRM tools to track and analyze lead data, streamline workflows, and maintain an organized sales pipeline. Market Insights: Providing valuable market insights and data analysis to refine your sales strategies and improve decision-making. Customer Engagement: Building and maintaining relationships with potential clients, understanding their needs, and providing solutions that align with your business objectives. Why Choose Me? -Proven Track Record: Demonstrated success in driving sales and generating leads. -Personalized Approach: Tailored strategies to meet your specific business needs. -Commitment to Excellence: Dedicated to achieving results and exceeding targets. -Continuous Improvement: Always looking for ways to optimize and enhance sales processes. Let’s collaborate to elevate your business to new heights. Contact me to discuss how I can help you achieve your sales goals!
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    Email Marketing
    Personal Administration
    Google Workspace Administration
    Appointment Setting
    Order Tracking
    Communication Etiquette
    Customer Support
    Email Communication
  • $8 hourly

    • 0.0/5
    • (1 job)
    A versatile technical support representative that has more than 3 years of experience in the industry. I am adept at providing clients with clear instructions and useful guidance. I influence all customer interactions and technical work for supported products in a positive way. I have great listening and communication skills that’s why I became a collections specialist in my earlier years. I’m familiarized with the FDCPA and other laws regarding debt collection practices. With all the experiences combined, I have developed great problem-solving and critical-thinking skills.
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    Customer Support
    Beta Testing
    Debt Collection
    Administrative Support
    SnapEngage
    Remote Connection Support
    LogMeIn Rescue
    Technical Support
    Phone Support
    Email Support
    Online Chat Support
    Data Entry
  • $6 hourly

    • 2.7/5
    • (3 jobs)
    I can handle large amount of queries through call, email, and chat. I am competitive and eager to learn. I excel at handling customer inquiries, policy changes and efficient in resolving concerns. I am also familiar with several proprietary computer software systems and adapt quickly to new programs. I am well-organized in everything that I do which will definitely make a big impact in providing first-rate customer service to your clients. Maintaining the desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Facebook Advertising
    Customer Service
    Customer Support Plugin
    Sales & Inventory Entries
    Sales
    Online Chat Support
    Email Support
  • $7 hourly

    • 3.7/5
    • (9 jobs)
    Hello, I am an experienced customer care representative, and the satisfaction of every customer is my utmost priority. With years of experience, I am proficient in Communication skills, and I'm time conscious. Professionalism, honesty, and integrity are my watchwords, and I assure you that you will be more than satisfied if I handle your business. I am always available to attend and meet my client's needs whenever they request it. My Expertise 1. Communication Skills 2. Digital and social media marketing 3. Organizing skills 4. Shopify, Zendesk, ebay, AliExpress and so on 5. Email and Email Handling 6. Ticketing system 7. Customer Service 8. Web Design 9. Graphic Design 10. Communication Etiquette 11. Active Listening 12. Time management 13. Typing and computer skills 14. Microsoft office I communicate clearly when talking, and when I write, I make sure the information is conveyed in the simplest form. I am very meticulous and goal-driven. I take my employers very seriously as their goals and success become mine. I am sure to achieve success in any job I handle.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Inbound Inquiry
    Data Entry
    AliExpress
    Customer Service
    Microsoft Office
    Ticketing System
    Graphic Design
  • $8 hourly

    • 4.6/5
    • (3 jobs)
    I am Dail, Graduate of Bachelor of Science in Information Systems here in the Philippines. I am a professional Customer Support and Services Desk support for more than 4 years now, I also do creative graphic designs. Here are the tools that I am familiar to be your Rockstar Real Estate Virtual Assistant. ✅Outlook, Gmail, Slack, Skype ✅Microsoft office 365, Google Docs, Google Sheet ✅Microsoft PowerPoint, Canva, Adobe Photoshop, Figma ✅Facebook, Instagram, Twitter, LinkedIn, Twitter ✅Zendesk, Hubspot, ServiceNow ✅Avaya, Cisco Jabber ✅Box+Dice CRM And here are the services that I offer as a Graphic Designer ✅Product Design ✅Package Design ✅UI Prototyping ✅Background Removal ✅Photo enhancement ✅Logo Creation ✅Creation of Marketing Ads ✅Social Media Graphics ✅Brochures design ✅Flyers design ✅Catalogs design ✅Infographics design ✅Business Card Design I am built to work with a team, but can assure that I can finish the task individually even under pressure or with minimal supervision. I can also assure that I can resolve the issue of the client by the means of actively listening to them and with my amazing critical thinking and decision making skill.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Online Chat Support
    Communication Skills
    Administrative Support
    Data Entry
    Customer Satisfaction
    CRM Software
    Technical Support
    Ticketing System
    Customer Service
    Microsoft Office
    Helpdesk
    Tech & IT
    Real Estate
  • $6 hourly

    • 3.0/5
    • (2 jobs)
    SPECIFIC SKILL SETS: Customer Service, Appointment Setter, Cold Calling, Sales Agent, Virtual Assistant, Data Entry 🟢Sales Representative and Order Processing | Retail Account • Responsible for handling inbound calls from customer’s inquiries • Answer questions, analyze problems, and quickly form solutions to deliver high quality service • Ensure customer satisfaction • Offer promotion • Process orders 🟢Customer Service Representative | Credit Card Company • Manage and attend to incoming customers calls • Update credit card status by inputting information from each call and keeping every customer field current • Monitor the customer satisfaction levels and develop methods for increasing them • Assist in creating ways for delivering excellent customer service to irate or problematic customers • Process payments 🟢Appointment Setter/ Cold Caller | Health Insurance Company • Cold calling prospects • Offer product/ services • Update database by inputting information from each call
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Order Processing
    Cold Calling
    Order Entry
    Telemarketing
    Sales
    Customer Service
    Data Entry
  • $6 hourly

    • 5.0/5
    • (1 job)
    Dedicated and detail-oriented Customer Support Expert with 10 years of experience. I have worked for several industries such as manufacturing, real estate, retail, and business process outsourcing. With these experiences and qualifications, I believe that I have expanded my horizon in terms of knowledge, skills, and proficiency as well as the expertise needed to ensure the success of the organization I work for. I’m experienced in Google Suite Applications Project Management Tools like ClickUp, OpsGenie, and Jira Customer Management Tools like Intercom and Zendesk Communication tools like Slack, Gmail, Hangout, and Zoom Recently completed Bookkeeping Training Obtained Quickbooks Online and Xero Pro Advisor Certification If you feel that I am a good fit, let's connect to discuss how I can be who you are looking for!
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Google Slides
    QuickBooks Online
    Xero
    Microsoft Excel
    Google Docs
    Google Sheets
    Gmail
    CRM Development
    Slack
    ClickUp
    Intercom
    Jira
  • $10 hourly

    • 5.0/5
    • (1 job)
    A highly talented, detail oriented Virtual Assistant and customer service specialist with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. I am a precise, goal-oriented professional that always brings the best and has established a mature and responsible approach to whatever assignment that I undertake or situation that is presented to me. I have over 5 years of experience working in various companies and developed different type of skills that I know I can contribute and to be versatile to whatever task you would like me to do. Expertise: ✓ Data Entry / Data Analysis / Data Control ✓ Customer Service Specialist (Phone. Email, Chat handling) ✓ General Virtual Assistance ✓ Administrative Tasks ✓ Purchasing and Invoicing ✓ Managing Emails ✓ Setting Appointments / Managing Calendars ✓ Sending reports & Making Presentations ✓ Leadership/Training Tools Familiarity: ✓ Microsoft - Excel, Powerpoint, Word ✓ Teams, Zoom, Hangouts, Skype, Slack ✓ Google - Calendar, Sheets, Docs ✓ Google Drive, OneDrive, Dropbox ✓ Outlook, Gmail ✓ Canva ✓ Zendesk ✓ Retail Express ✓ Shopify ✓ Paypal ✓ Netsuite Skills and Strengths: ✓ Fast-learner ✓ Resourceful ✓ Detail-oriented ✓ Multitasking ✓ Persistence ✓ Adaptability ✓ Effective communication ✓ Teamwork
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    PayPal
    Customer Support
    Data Extraction
    Management Skills
    Business
    Customer Service
    Business Management
    Communication Skills
    Administrative Support
    Administrate
    Shopify
    Canva
    Communications
    Data Entry
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