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Hire the best Zendesk Specialists in Caloocan City, PH

Check out Zendesk Specialists in Caloocan City, PH with the skills you need for your next job.
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Rating is 4.6 out of 5.
4.6/5
based on 2,224 client reviews
  • $12 hourly

    • 4.9/5
    • (8 jobs)
    🌟 Top Reasons to Hire Me for Your E-Commerce Success 💼 Cost-Effective & Tech-Savvy E-Commerce Specialist • Reliable High-Speed Internet & Devices • Proven Success in Boosting Online Stores Exclusive Benefits: 💎 Advanced E-Commerce Support: • Efficient Logistics: Shipping, order fulfillment, and hassle-free returns. • Growth Plans: Customized strategies for sustainable business expansion. 💎Stellar Customer Relations: • Lead Acquisition: Strategic email marketing and dynamic social media campaigns. • Customer Support: Ensuring satisfaction and loyalty. • Feedback Management: Vigilant oversight of feedback and retention activities. 💎 Dropshipping Mastery: • Shopify Optimization: Enhancing store performance. • Inventory Management: Expert handling of product inventory. • Supplier Relations: Ensuring a flawless supply chain. 🛠️ Tools I Utilize: • E-Commerce & CRM: Shopify, Zipify, Zoho CRM, Woocommerce, USA Drop, Shipstation, Shipbob, ReturnLogic • Customer Support: Gorgias, Help Scout, Freshworks, Zendesk • Productivity & Communication: Microsoft Office (Word, Excel, PowerPoint), Google Productivity Tools (Sheets, Drive, Docs), Hubstaff, Slack, Discord, Skype, Zoom • Social Media: Facebook, Instagram, Twitter, LinkedIn, Pinterest • Video Editing: Filmora, Canva 👩🏻‍💻 Ready to Deliver Results • Tech-Savvy Collaboration: Adaptable to your software preferences or guiding you toward optimal tools for success. Let’s forge a winning partnership! 📲 Book a Discovery Call Today • Goal-Oriented Strategy: Let’s chat about your objectives and craft a strategy that delivers exceptional results for your business. I'm excited about the opportunity to collaborate and drive your e-commerce success! — Lyza, Your E-Commerce Expert 🚀
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    Ecommerce Order Fulfillment
    Ecommerce Support
    Customer Engagement
    Gorgias
    Customer Support
    Ecommerce
    Dropshipping
    Shopify
    Administrative Support
    Customer Service
    Order Fulfillment
    Online Chat Support
    Email Support
    Social Media Management
  • $9 hourly

    • 4.5/5
    • (3 jobs)
    Hey there! Thank you for visiting my profile! I'm Pauline Lovely R. Pacapac, and I'm thrilled at the thought of bringing my talents and versatile skill set to your company. With a mix of experience that spans from tech support to social media management, I know how to juggle challenges with a smile, keep conversations engaging, and solve problems like a pro. In my career journey, I've worn many hats: Sales Phone Consultant at LawnStarter, Email Support Agent at Acquire BPO, and even Escalation Desk Specialist at Teleperformance, where I became the go-to person for turning stressful situations into smooth, positive outcomes. My most recent role as a Data Entry and Document Transcription Specialist at Lease Track showcased my knack for details and my love for finding order in chaos (trust me, spreadsheets and I are great friends). Here’s what makes me a great fit: Email Ninja: Whether it's marketing campaigns or inbox management, I know how to craft messages that resonate and get results. Social Media Enthusiast: I've managed and grown accounts on Facebook, Instagram, LinkedIn, and more—I get what makes people tick online. Creative Problem Solver: Need someone who can troubleshoot tech issues one moment and whip up a Canva graphic the next? That’s me. Adaptable and Fun: I’ve mastered platforms like WordPress and MailChimp and learned to keep things lively and engaging, whether on a team or solo. I’m passionate about connecting with people, building relationships, and making sure customers and teammates alike feel valued and supported. At the heart of it all, I thrive in environments where I can learn, contribute ideas, and make the day brighter for everyone around me. I’d love the chance to chat more about how I can bring my outgoing personality, skills, and dedication to the team. Let’s make things happen! Thank you for considering my application. I look forward to the possibility of joining forces with your awesome team.
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    Document Translation
    Data Entry
    Email Support
    Online Chat Support
    Communication Skills
    Technical Support
    CRM Software
    Sales Management
    Microsoft Excel
    Customer Support
    LinkedIn
    Facebook
    Microsoft Word
    Email Communication
  • $7 hourly

    • 5.0/5
    • (39 jobs)
    You don't need more time in your day, you just need a great Virtual Assistant! Are you looking for top-notch customer service and virtual assistance? Well, look no further because you've just stumbled upon the perfect match! I'm here to make your life easier! With a passion for helping others and a knack for organization, I thrive in the world of customer service and virtual assistance. Highly organized and efficient E-commerce Virtual Assistant, adept at getting things done. Proficient in Canva Pro for graphic design, skilled in Google Suite, and experienced in customer service via chat and email. I excel in using email marketing tools like AWeber and Mailchimp, and CRM tools such as HelpScout, Salesforce, and Zendesk. I can build stores using Ecwid and set up custom domains with GoDaddy. I'm your go-to all-around Virtual Assistant, ready to tackle any task with precision and reliability. My goal is to exceed your expectations and ensure smooth sailing in all your administrative tasks. Plus, with excellent communication skills and a dedication to delivering results, you can trust that your business is in good hands! Let's team up and take your business to new heights! Drop me a message, and let's get started on this exciting journey together!
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    Ecommerce Store Setup
    Ecommerce
    Ecwid
    AWeber
    Canva
    Social Customer Service
    Shopify
    GoDaddy
    Customer Service
    Mailchimp
    Ecommerce Support
    Online Chat Support
    Social Media Management
    Email Support
  • $8 hourly

    • 5.0/5
    • (5 jobs)
    I am an experienced BPO professional and Virtual Assistant with over 11 years of combined expertise in customer support and administrative tasks. My proficiency in tools such as Asana, HubSpot, Zendesk, Canva, and GSuite enables me to streamline workflows and enhance productivity. In my previous role as a Complaints Specialist for a last-mile delivery service startup, I achieved an impressive 95% resolution rate on first contact, demonstrating my commitment to exceptional customer service and problem-solving. I am passionate about leveraging my skills to drive efficiency and contribute positively to team dynamics. During my free time, I enjoy crafting and motorcycle riding, which allows me to express my creativity and embrace adventure.
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    Email Management
    Calendar Management
    Ecommerce Order Fulfillment
    Order Management
    Virtual Assistance
    Google Workspace
    Technical Support
    Data Entry
    Lead Generation
    Administrative Support
    Microsoft Excel
    Customer Service
    Complaint Management
  • $6 hourly

    • 5.0/5
    • (3 jobs)
    Hello! I'm a passionate customer representative with extensive experience in both voice and email communication. With a keen understanding of customer needs and a commitment to delivering exceptional service, I have honed my skills in resolving inquiries, providing product information, and addressing concerns with a customer-centric approach. My background includes a proven track record of effective communication, active listening, and problem-solving to ensure customer satisfaction. Whether it's assisting customers over the phone or crafting clear and concise responses via email, I take pride in representing the company professionally and creating positive interactions that leave a lasting impression.
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    Gorgias
    Ecommerce Order Fulfillment
    Recharge
    Shopify
    Data Entry
    Customer Transaction Email
    Sabre
    Customer Support
    Customer Service
    Ecommerce Support
    Phone Support
    Email Support
  • $10 hourly

    • 4.9/5
    • (42 jobs)
    Hello! I'm Zaira, a dedicated Customer Service Specialist with over 15 years of experience in delivering exceptional support. With a degree in BS Psychology, my passion for understanding human behavior drives my commitment to fostering genuine connections with every interaction. Why You've Come to the Right Place: • Seeking Consistent Excellence: Delivering seamless customer experiences is my priority. I ensure every interaction reflects your brand's values, fostering trust and loyalty. • Genuine Care, Not Just Lip Service: Authenticity is key. I build real connections that keep your customers coming back. • Empowered Partnership, Not Hand-Holding: I offer proactive problem-solving and autonomy, freeing you to focus on strategic growth initiatives. My Commitment to You: • Problem-Solving Expertise: Whether it's resolving complex issues or finding innovative solutions, I thrive on tackling challenges head-on to ensure your customers receive the support they deserve. • Excellence Redefined: I believe in going above and beyond to exceed expectations. With a 'people first' approach, I'm dedicated to representing your brand with integrity and professionalism at every turn. • Drive for Continuous Improvement: I'm not content with the status quo. Constantly striving for excellence, I'm committed to refining my skills and processes to deliver exceptional results for your business. Software Proficiency: • Well-versed in Zendesk, Gorgias, Freshdesk, Groove, G-Suite, Zoho, Kustomer, and Amazon • Proficient with e-commerce platforms such as Shopify, Oberlo, and Ali Express • Adept at utilizing tools like MailChimp, Monday, Slack, and HubSpot to streamline operations and enhance productivity Let's collaborate to elevate your customer experience and drive success for your business. Reach out, and let's discuss how I can tailor my expertise to meet your specific needs.
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    Customer Service
    Order Fulfillment
    Microsoft Office
    Communication Etiquette
    Product Knowledge
    Interpersonal Skills
    Customer Support
    Order Tracking
    Order Processing
    Social Media Management
    Ecommerce Support
  • $15 hourly

    • 4.9/5
    • (67 jobs)
    Hiring me is the best choice ever! I am a passionate and hardworking freelancer. My skills are not limited to what the clients need. I only deliver quality task and always willing to go an extra mile. I'm currently a highly experienced Virtual Assistant with specialization in managing a Shopify store. I work on drop shipping businesses as a Store Developer, Product researcher, Product editor, Social media marketer. Some of the softwares I'd have used are Shopify, Oberlo, Aliexpress, Dropified, CommerceHQ, Zoho. I look forward hearing from you!
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    Oberlo
    Zoho CRM
    Freshdesk
    Customer Service
    Dropified App
    AliExpress
    Dropshipping
    Ecommerce Website Development
    Shopify
    Data Entry
  • $9 hourly

    • 5.0/5
    • (2 jobs)
    Good day! I have knowledge with E- commerce business such as Amazon, Shopify, Ebay, etc. Also with Virtual Assistance and Social Media Marketing. I am trained within the said profession and I am willing to share my knowledge and skills with your company. Regards, Gian
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    Landing Page
    Landing Page Design
    Marketing Management
    Marketing Strategy
    Marketing Plan
    Email Support
    Customer Engagement
    Customer Service
    Customer Satisfaction
    Customer Support
    Data Entry
    Google Docs
    Shopify
    Virtual Assistance
  • $15 hourly

    • 0.0/5
    • (5 jobs)
    Give me your problem and I will fix it for you. Are you looking for a trustworthy and reliable assistant who can do honest work with you with high professionalism and transparent communication? Hi! I'm Creselli and I've had more than 11 years of full-time employment in various customer-facing, over-the-phone, email, and chat support roles that specialized in product subscription, telecommunications, and healthcare campaigns. I loved working as a Customer Support Specialist. I like assisting clients and providing solutions to their problems because it gives me a sense of fulfillment. I was paid for the results I give, not the hours. Your projects are important, so you want every member of your team, including freelancers, to be able to think critically and to provide their feedback freely and out-of-the-box ideas to improve any part of the business. I can help get you organized, manage your schedule, and handle any administrative tasks you need! Services offered: ✅ Remote Administrative Assistance ✅ Data Entry done right, word processing, email management, calendar management, transcription ✅ Customer Service, Technical Support Fields of Expertise: ☑️ 10+ years in Customer Service ☑️ Proficient English and Communication skills; Active Listening ☑️ Phone - Inbound, Outbound Call-handling ☑️ Healthcare Professional ☑️ Sales Specialist ☑️ A-Player that can provide 5-Star ⭐ Customer Satisfaction ☑️ Multitasker with Efficient Time Management; able to juggle multiple priorities, meet tight deadlines, and reaching KPI's without compromising quality and accuracy ☑️ Management and Soft skills ☑️ Admin/Virtual Assistant Tools used: 🔘 Zendesk 🔘 Manychat 🔘 Intercom 🔘 LinkedIn 🔘 Five9 🔘 Zoom 🔘 Google Docs, Sheets 🔘 Slack 🔘 Skype 🔘 Ringcentral 🔘 Gladly If you like what you see or if you feel like we're a fit, feel free to reach out and connect.
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    Administrative Support
    ManyChat
    Customer Support Plugin
    Technical Support
    Phone Support
    Online Chat Support
    Email Support
    Answered Ticket
    Microsoft Office
  • $8 hourly

    • 5.0/5
    • (12 jobs)
    I am an enthusiastic, reliable, and hardworking individual with over 14 years of experience giving professional, efficient, and high-quality service to various call center/E-commerce companies. I am skilled in communicating with clients over the phone, chat, and email. I have experience with different platforms such as Zendesk, Freshdesk, Gorgias, Zoho, ReAmaze, etc., and I am eager to learn to use any new tools to get the job done well. I always meet deadlines and don't make promises I can't keep. I am a team player but can steer the ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!
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    Shopify
    Ticketing System
    Slack
    Data Entry
    Customer Support
    Customer Service
    Online Chat Support
    Email Support
    Fashion & Beauty
    Freshdesk
  • $7 hourly

    • 4.7/5
    • (3 jobs)
    Hello! I'm Robert Jann A. Fuentes, a dedicated customer service representative with three years of experience providing exceptional email and chat support. I am skilled in handling high volumes of tickets, managing escalations, and delivering solutions that leave customers satisfied and loyal. What I Bring to the Table: -Effective Communication: Clear, concise, and professional responses tailored to each customer's needs. -Empathy and Active Listening: I understand the importance of making customers feel heard, valued, and respected. -Problem-Solving and Positive Language: Skilled in de-escalating issues, and turning challenging situations around with a calm, positive approach. I’m here to help streamline your customer interactions and enhance customer satisfaction. Thank you for taking the time to view my profile—I look forward to the opportunity to support your business. Kind regards, Robert Jann A. Fuentes
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    Canva
    Customer Support
    Order Fulfillment
    Following Procedures
    Salesforce
    Product Knowledge
    Microsoft Office
    Customer Acquisition
    Data Entry
    Customer Service
    Zoho CRM
    English
    Email Support
    Inbound Inquiry
  • $5 hourly

    • 5.0/5
    • (6 jobs)
    I was a Customer Support for 3 years and have experience in social media management. Can work under pressure. Can handle Chat, Email ,and Phone Support.
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    Computer Skills
    Data Entry
    Customer Service
    Email Support
    Online Chat Support
  • $17 hourly

    • 5.0/5
    • (8 jobs)
    Hi there, my name is Rammil Jeremiah Dela Cuesta, you can call me RJ! I am deeply passionate about delivering exceptional customer service, both to clients and for the business. With almost 10 years of experience in the BPO industry, I have successfully managed a diverse range of accounts in customer service, including billing, retention, sales, technical support, collections, and escalations. This extensive background will serve as a solid foundation as I embark on my freelancing career. Why freelancing? The answer is simple: it allows me to work from the comfort of my home while continuing to provide outstanding support to clients and customers. I thrive in fast-paced environments, adapting quickly and learning efficiently under time constraints. With that being said, I have spent the past five years as a freelancer, working with various clients mainly focusing on lead generation, proofreading, document processing, video analysis, quality assurance, team management, email marketing, and project management, among others. ALMOST everything under the administrative tasks umbrella. I am eager to continue expanding my expertise and embracing new opportunities within this dynamic industry.
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    Customer Support
    Virtual Assistance
    Executive Support
    Customer Service
    Email Communication
    Administrative Support
    Email Support
    Order Processing
    Online Chat Support
    Customer Retention
    Email Marketing
  • $7 hourly

    • 5.0/5
    • (2 jobs)
    I have 7+ years of experience as a Technical/Customer Service Support assisting customers across the US, Canada, Australia, UK through industries such as automotive, electronics, and telecommunications. Software experience includes Microsoft Dynamics AX, SugarCRM, RMA, Zen desk, Salesforce, CDAX, Google Apps, MS Office Apps, Outlook App and native CRMs just to name a few. I've been awarded for numerous accomplishments such as Rockstar Performance Award and Elite Sales Performance Award for exceeding goals and providing excellent Customer Satisfaction. Focus on the client´s needs and getting the job done efficiently and effectively is my top priority. I will be working for the long haul, I'm punctual, goal-oriented, highly motivated, reliable, a fast learner, efficient, able to multi-task, and have good interpersonal and communication skills. I ask if I don't clearly understand the instructions. Here are some of the skills I can offer:  Internet Research  Email & Chat Support  Technical Support  VA: Administrative & Office works  Sales quotes & opportunities via Sugar CRM  Data Entry, manual typing  PDF to Excel or Word  Entering sales orders into Dynamics AX  Google Docs, Sheets, Slides, Forms, Mail, Calendar  Basic graphics editing: Adobe PS & similar software programs  Voice to Text Transcription I look forward to hearing from you with any questions or concerns. I am open to offers, so you can take advantage of my knowledge and experience. I'm anxious to get started.
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    Online Sales Management
    Microsoft Outlook
    Online Chat Support
    Email Support
    Customer Support
    Technical Support
    Microsoft Excel
    Data Entry
    Computer Skills
  • $9 hourly

    • 5.0/5
    • (1 job)
    10 years in Customer Service Industry. Email support for Gaming Company. Processing of payments and also verification of customers account. KYC process. Prepared SOP for start-up company and all work flow. Handled Recruitment Process.
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    Accuracy Verification
    Email Communication
    Management Skills
    Payment Processing
    Email Support
    Online Chat Support
    Lead Generation
  • $9 hourly

    • 4.9/5
    • (10 jobs)
    Throughout my career as a customer support and technical support representative, I have gained expertise in providing top-notch customer service. I handle support inquiries through various channels, including phone, emails, and chats. My duties involved managing our website, monitoring customer orders, processing refunds, handling returns and replacements and resolving a variety of customer issues. I also coordinate with suppliers to monitor product inventory and keep order statuses up to date. Experienced working with tools such as: Aircall (Inbound and outbound call) Dialoga (Inbound and outbound call) Kixie (Inbound, Outbound call and Text) FreshDesk (Email ticketing) ZenDesk (Email) Hubspot (Email) Gorgias (Email) Salesforce (Live chat) Freshchats (Chat) Shopify (Order status, Refund, Replacement, Product listing) Magento (Order Status, Refund, Discount, Replacement) Shiphero (Order Status, Refund, Discount, Replacement) Klarna (Payment Installment) SIIAM (Account Status) ASANA (CX Task) Loop Returns (Return-refund, Return-exchange) Etsy (Product listing) Pinterest (Product listings) Canva (Product Design) Yotpo Reviews (Customer’s Reviews) Loox Reviews (Customer’s Reviews) Social media (Posting, Comments and Feedback) DeepL (Translator) As a customer-focused professional, I will show you dedication, and I will give OUR customers satisfaction regardless of what channel they're in. Let's talk!
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    Customer Experience
    Canva
    Email Communication
    Technical Support
    Customer Support
    Customer Service
    Customer Satisfaction
    Customer Development
    Facebook
    Business with 1-9 Employees
    Online Chat Support
    English
    Email Support
    Freshdesk
  • $15 hourly

    • 5.0/5
    • (12 jobs)
    ✅ Currently available for new contracts and ready to help you with your business. I have 8 years of Customer Service Experience handling different types of account. • Telecommunication • Health Care (Provider Line) • Streaming health app/website • Telemarketing company (Billing Support) • Telehealth Allergy Clinic • Car Wash account • Website testing Little experience with Chargeback dispute through Stripe payment processor. Hire Me. I can guarantee high quality of work. I'm capable of multitasking, highly organized with excellent time management skills. Expertise: Inbound and Outbound Call Handling Health Care Professional Sales Specialist Quality Evaluator Provide 5 Star Customer Satisfaction Multitasker Time Management Admin/Virtual Assistant Outstanding skills in providing customer care Management Skills Active listening. Tools: Zendesk LinkedIn Zoom Google Docs/Sheets Intercom ManyChat Infusionsoft/Keap Trello Sticky.IO Sendlane Quickbooks Invoicing Stripe Hubspot Shopify Asana Gorgias Helpscout Monday.com Shipstation Thinkific Kajabi Devices: Laptop: Intel(R) Core(TM) i3-10110U CPU @ 2.10GHz 2.59 GHz / Windows 11 Home Single Language Installed Ram - 12.0 GB (11.8 GB usable) System Type - 64-bit operating system, x64-based processor PC: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz / Windows 10 Pro Installed Ram - 8.00 GB (7.84 GB usable) System Type - 64-bit operating system, x64-based processor I am willing to learn anything new things and am a fast learner. Let's connect!
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    Administrative Support
    Customer Service
    Quality Control
    Accuracy Verification
    Invoicing
    Quality Assurance
    Inventory Report
    HubSpot
    Online Chat Support
    Phone Support
    Email Support
    Phone Communication
    Data Entry
  • $12 hourly

    • 4.9/5
    • (10 jobs)
    𝗜 𝗽𝗿𝗼𝘂𝗱𝗹𝘆 𝘀𝗲𝗿𝘃𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗳𝗼𝗿 𝟭𝟭 𝘆𝗲𝗮𝗿𝘀 𝗮𝗻𝗱 𝗜 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝗺𝗮𝗻𝘆 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝘄𝗼𝗿𝗸/𝗹𝗶𝗳𝗲 𝗹𝗲𝘀𝘀𝗼𝗻𝘀. ✅ 𝟰 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝘀 𝗮 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗼𝗮𝗰𝗵/𝗦𝘂𝗯𝗷𝗲𝗰𝘁 𝗠𝗮𝘁𝘁𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝘁 ✅ 𝟮 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝘀 𝗮 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝗻𝗮𝗹𝘆𝘀𝘁 🎖️𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙋𝙍𝙊 • Excellent Communication Skills • With Empathy and Patience • Active Listening • Team Player • Positive Issue Resolution • Time Management • Professional and Friendly 🏅𝘾𝙤𝙖𝙘𝙝/𝙎𝙪𝙗𝙟𝙚𝙘𝙩 𝙈𝙖𝙩𝙩𝙚𝙧 𝙀𝙭𝙥𝙚𝙧𝙩 • Leadership and Credibility • Extensive Understanding of 3Ps (Products, Processes, and Policies) • Vast Experience • Critical Thinking • Specialization 💯𝙌𝙪𝙖𝙡𝙞𝙩𝙮 𝘼𝙨𝙨𝙪𝙧𝙖𝙣𝙘𝙚 𝘼𝙣𝙖𝙡𝙮𝙨𝙩 • Strong Attention to Detail • With Analytical Skills • Has Technical Proficiency • Integrity • Documentation Skills • Perfectionist yet Realistic Be assured that my experience-based passion for customer service, task management, people management, and quality assurance will help you with your business. Best regards, Amiel Jay De Leon 𝗜𝗳 𝘆𝗼𝘂 𝗯𝗲𝗹𝗶𝗲𝘃𝗲 𝘁𝗵𝗮𝘁 𝗜'𝗺 𝘁𝗵𝗲 𝗽𝗲𝗿𝗳𝗲𝗰𝘁 𝗳𝗶𝘁 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗷𝗼𝗯, 📩𝘀𝗶𝗺𝗽𝗹𝘆 𝘀𝗲𝗻𝗱 𝗺𝗲 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗮𝗻𝗱 𝗹𝗲𝘁'𝘀 𝗴𝗲𝘁 𝘀𝘁𝗮𝗿𝘁𝗲𝗱. 𝗜'𝗺 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿𝘄𝗮𝗿𝗱 𝘁𝗼 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂!
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Customer Service
    Customer Care
    Shopify
    Social Customer Service
    Quality Assurance
    Ecommerce
    Virtual Assistance
    Sales
    Customer Experience
    Customer Satisfaction
    Email Communication
    Customer Support
    Online Chat Support
    Email Support
  • $6 hourly

    • 4.8/5
    • (5 jobs)
    🤹 𝙎𝙩𝙧𝙪𝙜𝙜𝙡𝙞𝙣𝙜 𝙩𝙤 𝙟𝙪𝙜𝙜𝙡𝙚 𝙩𝙖𝙨𝙠𝙨, 𝙙𝙞𝙫𝙚𝙧𝙩𝙞𝙣𝙜 𝙛𝙤𝙘𝙪𝙨 𝙛𝙧𝙤𝙢 𝙮𝙤𝙪𝙧 𝙘𝙤𝙧𝙚 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨? I've got you covered! 🏆 3+ years VA Experience 🥇 Upwork Rising Talent ⚡ High-Speed Internet 👉 Services I Offer: 📩 𝙀𝙁𝙁𝙄𝘾𝙄𝙀𝙉𝙏 𝙀𝙈𝘼𝙄𝙇 & 𝙎𝙈𝙎 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 🗓️ 𝙎𝙀𝘼𝙈𝙇𝙀𝙎𝙎 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 📊 𝘼𝘾𝘾𝙐𝙍𝘼𝙏𝙀 𝘿𝘼𝙏𝘼 𝙀𝙉𝙏𝙍𝙔 📝 𝘿𝙊𝘾𝙐𝙈𝙀𝙉𝙏 𝘾𝙍𝙀𝘼𝙏𝙄𝙊𝙉 🔎 𝙍𝙀𝙎𝙀𝘼𝙍𝘾𝙃 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝘾𝙀 🎓 𝙎𝙀𝘼𝙈𝙇𝙀𝙎𝙎 𝘾𝙇𝙄𝙀𝙉𝙏 𝙊𝙉𝘽𝙊𝘼𝙍𝘿𝙄𝙉𝙂 & 𝙏𝙍𝘼𝙄𝙉𝙄𝙉𝙂 👥 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 📱 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 🛠️ Proficient in: ✦ Google Workspace ✦ Calendly ✦ Canva ✦ Notion ✦ GoHighLevel ✦ HubSpot ✦ Stripe ✦ Slack ✦ Zoom ✦ Mailchimp ✦ Meta Business Suite ✦ Hootsuite ...and more 🟢 Ready to streamline your workload? 👇👇👇 Follow these steps: 1️⃣ Send me an Upwork message 2️⃣ Click the green Schedule Meeting button 3️⃣ Choose a 15-minute slot, and I'll confirm! Let's chat and simplify your life. 😊
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Refund Processing
    Communication Skills
    Communication Etiquette
    Notion
    Ecommerce
    Email Communication
    Customer Satisfaction
    Facebook
    Shopify
    Gorgias
    Canva
    Customer Service
    Online Chat Support
    Email Support
  • $12 hourly

    • 5.0/5
    • (9 jobs)
    - 3 years as Lead Dispatcher/ E-Commerce Customer Service Representative (Cannabis Dispensary) - 2 years as an Appointment Setter/Cold Caller/Virtual Assistant (Real Estate & Dental Clinics) - 2 years as a Dental Insurance Representative (Humana Dental) Hey, I know why you're here. You're searching for someone whom you can trust and rely on with your company's needs and future goals. Look no further! My name is Lou and I am an experienced Customer Service Representative with a wide range of experience in the fields of Customer Service, Appointment Setting/Cold Calling and Dispatching. - Inventory Management - Appointment Setting - Email Support - Zendesk Support - Excel/Spreadsheet proficiency - Canva - Cold Calling - Call Support - Dental Insurance Breakdown - Order processing - Weedmaps proficiency - Webjoint proficiency - Cannabis Ecommerce proficiency - Shopify - Ecommerce - Ecommerce Menu Management - Scheduling - Customer Outreach - Insurance Verification If the qualifications you're looking for are listed on the list above, then let's talk ASAP. I would love to know more about your company goals and vision!
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Dispatch Technologies Dispatch
    Virtual Assistance
    Healthcare
    Outbound Call
    Scheduling
    Appointment Setting
    Customer Support Plugin
    Customer Satisfaction
    Customer Service
    Cold Calling
    Ecommerce Support
    Email Support
    Inbound Inquiry
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (11 jobs)
    𝙉𝙚𝙚𝙙 𝙖 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙋𝙍𝙊? 👜💰 Cost Effective & Tech Savvy ⚡💻 High Speed Internet & Equipment 🕙🛡️ Time Zone & Data Security Here's why clients choose me 👇👇👇 ✔️ 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 - 𝙏𝙞𝙘𝙠𝙚𝙩 𝙃𝙖𝙣𝙙𝙡𝙞𝙣𝙜: I excel in providing top-tier customer service, efficiently handling emails and tickets, ensuring customer satisfaction is always a priority. 🎮 𝙂𝙖𝙢𝙚 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙨𝙩: As a skilled Game Support Representative and Game Master, I bring extensive experience in server monitoring, player management, forum moderation, game item testing, website maintenance, event planning, knowledge-base updates, bot detection, and purchase verification. I'm your go-to expert for all things gaming-related. 🚀 𝘾𝙤𝙣𝙩𝙞𝙣𝙪𝙤𝙪𝙨 𝙇𝙚𝙖𝙧𝙣𝙞𝙣𝙜 𝙖𝙣𝙙 𝙎𝙠𝙞𝙡𝙡 𝙀𝙣𝙝𝙖𝙣𝙘𝙚𝙢𝙚𝙣𝙩: Dedicated to ongoing self-improvement and am currently studying a wide range of skills, including Search Engine Optimization (SEO) and Social Media Management (SMM), to enhance my expertise. Expect a diverse skill set to drive success in today's dynamic digital landscape. 📈 𝘼𝙙𝙖𝙥𝙩𝙞𝙫𝙚 𝙖𝙣𝙙 𝙑𝙚𝙧𝙨𝙖𝙩𝙞𝙡𝙚: With a solid foundation and a knack for rapid learning, I'm open to diverse challenges and opportunities. Let's collaborate and explore new horizons together. 🔍🔍🔍 Feel free to explore my Employment History for detailed insights into my skills and accomplishments. If you're ready to take your business to new heights, let's connect and discuss your project's unique needs. 😉 🟢 If you're sold and think we're a good fit 💬 Drop a personalized message and let me know Talk Soon, Cesar
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Technical Support
    Steam
    Google Review
    Gaming
    ChatGPT Prompt
    Email Template Development
    Cold Email
    Email Management
    Game Testing
    Virtual Assistance
    Slack
    Discord
    Email Support
    Customer Support
  • $10 hourly

    • 5.0/5
    • (7 jobs)
    If you’re searching for someone who jumps into action, puts in the hard work, and consistently delivers results, look no further—I’m the person you're looking for! ⭐ I am a passionate and results-driven professional with over 8 years of experience in customer service. My efficiency and dedication have consistently enabled me to deliver top-notch service to both clients and customers. ⭐ My strongest assets include exceptional problem-solving abilities and a keen focus on creating valuable customer experiences. I take pride in achieving client objectives with accuracy and organizational skills. ⭐ As a logistics coordinator, I carefully plan and manage all aspects of logistics, from scheduling shipments to tracking inventory. I also handle client rate requests by providing accurate quotes and securing loads. My strong organization helps me handle multiple tasks efficiently, while my problem-solving skills quickly address issues like delays or discrepancies. I use clear communication, data analysis, and flexibility to improve operations and ensure timely deliveries and high customer satisfaction. ⭐ As a Peer Advisor and Subject Matter Expert, I’ve led training sessions, provided one-on-one coaching, and effectively shared product knowledge, all of which have enhanced team performance and customer satisfaction. ⭐ My role in the Escalations Team involved addressing complex issues and offering high-level support to customers seeking supervisor assistance, demonstrating my capacity to handle challenging situations with ease. ⭐ Throughout my career, I’ve embraced various roles and responsibilities, which have significantly refined my skills and helped me become a highly effective professional. In summary, I am confident in my ability to offer world-class customer service and believe that my skills and experience will make me a valuable asset to your organization. :)
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    Social Media Management
    Customer Service
    Shopify
    Ecommerce
    Scheduling
    Logistics Coordination
    Technical Support
    Salesforce CRM
    Communications
    Logistics Management
    Customer Experience
    Administrative Support
    Email Support
    Order Tracking
  • $20 hourly

    • 5.0/5
    • (6 jobs)
    🟢 Efficiently supervised the team as the Subject Matter Expert (SME), guaranteeing precise and tailored responses to every individual concern of the client. 🟢 Dispute/chargeback and Fraud Analyst in a bank for two years, ensuring a high success rate for our clients in recovering their funds. 🟢 Delivered top-notch customer support for four years on every front-end communication channel, including email, chat, and inbound and outbound calls. 🟢 Premium customer service with a heart.❤️ 🟢 Bachelor's graduate in Information System, achieving consistently high grades as evidence of my academic performance. 🟢 Acquiring proficiency in software tools is an easy peasy. Thanks to my Bachelor’s degree in IT. 🟢 People often say that I possess exceptional organizational skills and consider me a resilient individual.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Tech & IT
    Data Entry
    Customer Support
    Salesforce
    Slack
    Alternative Dispute Resolution
    Stripe
    Documentation
    Customer Service
    Team Management
    Online Chat Support
    Email Support
    Phone Support
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    I've been working as a customer service, sales representative, technical support, ecommerce support for a few years and recently as a virtual assistant. • I can effectively communicate with the customers thru email or chat and over the phone • I have used tools like Zendesk, Ops CS Workbench, Slack, Zoom, MS office and some CRMs • I'm a good listener and has customer service problem-solving techniques • I am someone that's proactive, and want to figure things out and know how to research. I am very adjustable in any kind of environment and situation.
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    PDF
    PDF Conversion
    Credit Repair
    Sales
    Product Knowledge
    Technical Support
    Customer Support
    Order Fulfillment
    Zoho CRM
    Email Support
    Order Tracking
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    𝗖𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝗜'𝘃𝗲 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱 👇👇👇 📡 AT&T U-verse, DirecTV, 🏘️ Staykeepers Homes (UK), Airbnb, Booking.com, Agoda, VRBO, IHG Hotels and Resorts 🎮 ROBLOX 🛒 Enrgtech 💪 Coach Viva 📌 𝐀𝐛𝐨𝐮𝐭 𝐌𝐞 Hey there! With years of experience in delivering top-notch customer service across Telecommunications, Gaming, Hospitality, and Sales, I'm here to exceed your expectations. I don't just create happy customers—I turn them into loyal repeat customers. Let's make magic happen for your business! 📢 𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐃𝐨 𝐅𝐨𝐫 𝐘𝐨𝐮 Enhance customer satisfaction and retention by creating memorable experiences that keep clients coming back. I'll boost sales and revenue while building strategic, long-lasting relationships. With my expertise in mastering your products and services, we'll optimize efficiency and drive impressive growth. ◆ Boost Customer Satisfaction & Retention ◆ Increase Sales & Revenue ◆ Build Strategic Relationships ◆ Master Your Products & Services ◆ Enhance Business Efficiency ◆ Drive Revenue Growth ◆ Manage Bookings & Reservations ◆ Coordinate Housekeeping & Maintenance ◆ Resolve Problems Efficiently ◆ Improve & Manage Reviews ✏️ 𝐒𝐤𝐢𝐥𝐥𝐬 I offer expertise in phone systems, email management, live chat, and CRM software. Skilled in problem-solving, time management, technical troubleshooting, and account management. Experienced in Airbnb, VRBO, and Booking.com platforms. I guarantee efficient and exceptional support across channels. ◆ Expert in Phone Systems ◆ Email Management Pro ◆ Live Chat Guru ◆ CRM Software Ace ◆ Payment Processing Ninja ◆ Top-notch Communication ◆ Empathetic Problem Solver ◆ Deep Product Knowledge ◆ Time Management Master ◆ Technical Troubleshooting Wiz ◆ Strategic Account Manager ◆ Email Communication Pro ◆ Administrative Support Star ◆ Adaptable and Multitasking ◆ Instant Messaging Apps Pro (e.g., Airbnb, VRBO) ◆ Platform Expertise (Airbnb, VRBO, Booking.com) I’m all about creating positive experiences and strong relationships. Check out my client testimonials to see the difference I’ve made! Let's work together to make your short-term rental business a resounding success! 🌟
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    Sales
    Sales & Inventory Entries
    Time Management
    Hospitality
    Communication Skills
    Administrative Support
    Ticketing System
    Email Communication
    Social Customer Service
    Customer Support
    Customer Service
    Online Chat Support
    Phone Support
  • $6 hourly

    • 5.0/5
    • (2 jobs)
    Personable and knowledgeable support with extensive experience of 8 yrs in contact-center environment focused on providing quality service and first contact resolution to customers. Efficient problem solver and detail-oriented with strong communication and teamwork skills. Provided in-depth technical support to clients with various hardware and software issues. Easily adaptable to change with an eagerness to learn new concepts and ideas.
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    AppFolio
    Salesforce
    Property Management
    BPO Call Center
    Data Entry
    Shopify
    Customer Service
    Online Chat Support
    Email Support
    Technical Support
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    Experienced Payroll & Financial Analyst with 6+years demonstrated history of HR functions such as Payroll, HR, and Accounting working with US Business Services Companies.
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Oracle
    Accounting Basics
    Payroll Reconciliation
    Finance & Accounting
    Microsoft Office
    Workday
    PeopleSoft
    Human Resource Information System
    Salesforce
    US Taxation
    Data Analysis
    Medical Billing & Coding
    Microsoft Excel
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