Hire the best Zendesk Specialists in Guiguinto, PH

Check out Zendesk Specialists in Guiguinto, PH with the skills you need for your next job.
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based on 2,224 client reviews
  • $17 hourly
    Eight years of BPO Experience. I also worked as a CSR/TSR/General VA for 3 E-Commerce businesses. I feel confident that my overall skills and character will help me a lot if given the opportunity. Keen to details and a fast learner. System Tool Experiences -Hubspot -Jobber -Acuity Scheduler -Call Rail -Gorgias -ZenDesk -Shopify -Adobe Photoshop (Basic) -Salesforce -Field nation -Wordpress -Stripe -Xero Notion -Retool -Zapier Previous work experiences : Fresh Clinics Technical Support November 2021 - Present Field Service Dispatcher Illinois Wholesale August 2021 - October 2021 Go2 Careers Virtual Assistant Customer Support Representative(w/ SHOPIFY EXPERIENCE) GENERAL VA FOR Ecommerce Company Feb 27, 2020 - July 2021 Concentrix Philippines: AppleCare Account Worked as a Technical support representative August 2017-April 2019 Gulliver Offshore Contact Center: Waft(Perfume Company Worked as a Chat support representative April 2017-August 2017 Convergys Philippines: Telstra MobileCare Worked as a Technical support representative June 2016-April 2017 EGS Global Solutions: SCUBA LARGO ( Voice account) Worked as a Customer service representative for Telco account. September 2015 to March 2016 Comcast Triple-Play Technical Support Representative January 2015- August 2015 AT&T U- Verse Technical Support Representative August 2013 to December 2014 Askmefast ( Website) Technical Chat Support Outbounders( Website) Telemarketer
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    Customer Relationship Management
    Customer Support
    Customer Service
    Photo Editing
    Email Support
    Online Chat Support
  • $10 hourly
    I began my customer service career by answering phone calls for Sirius XM Satellite Radio in 2015. The following year, I switched to T-Mobile USA where I was handling live chat support for a good two years. My time there came to an end and I found a new gig at Verizon Wireless as a Live Chat rep. I worked my way up to assistant manager, which was pretty cool. In 2019, I decided to go freelance and it was a game-changer. My skills grew at lightning speed and I learned a ton by working for myself. Recently, I worked for Phobio LLC. as a Customer Advocate, helping people through email and live chat. I'm pretty good at dealing with customers and working in a team. Plus, I know my way around Salesforce, Zendesk, and Shopify like nobody's business. Personally, I'm super motivated, positive, and passionate. I'm always ready for a challenge and thrive in a competitive environment. Basically, I think I'd be a great fit for your team and I'm willing to work hard and learn new things. Let me know if you want to chat more and thanks for checking out my profile!
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    Customer Support
    eBay Listing
    Salesforce Lightning
    Amazon Listing Optimization
    Customer Service
    Technical Support
    Online Chat Support
    Business with 10-99 Employees
  • $5 hourly
    Hi there! With over 15 years of combined experience in BPO and online freelancing, I have had the opportunity to work with diverse clients across various industries, including e-commerce (Fishpond.co.nz), government service (NYC's 311), and Ask-Us-Anything platforms (UK's 118118). I've held roles as a Customer Service Agent, Assistant Team Leader, Data Researcher, Data Analyst, and as an Encoder. I am reliable, able to work with minimal supervision, and committed to delivering high-quality work in everything I do. I look forward to working with you and becoming an integral member of your team. Skills: PC Troubleshooting Customer Service Online Research Typing speed of 60 words per minute. Familiar with the following tools and platforms: E-commerce Platforms: Amazon, eBay, Kogan, Onbuy, MyDeal, Catch Productivity Suites: MS Office, Google Workspace Customer Support Platforms: Zendesk Communication Tools: Google Hangouts, Skype, Slack Password Management: LastPass Text Expansion: Breevy, Beeftext
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    Communication Etiquette
    Answered Ticket
    Customer Satisfaction
    Customer Service
    Google Sheets
    Email Communication
    Data Entry
    Online Research
    Order Tracking
    Online Chat Support
    Email Support
  • $10 hourly
    Let me help you maintain your financial books while focusing on your company's growth. I am a Bookkeeping Specialist, expert in Xero, Quickbooks Online, Dext, Talenox, and Microsoft Excel, with three years of experience in providing accounting services to small and medium-sized businesses internationally. Services Offered: ✅Bank reconciliation ✅Recording of financial transactions ✅Investigate and resolve discrepancies ✅Accounts Payable / Accounts Receivable - categorize and enter bills, sales invoices, and credit notes. ✅Invoicing ✅Fixed Assets ✅️Setting up Chart of Accounts ✅Payroll processing ✅Prepare and review month-end and year-end financial reports ✅Email management using Microsoft Teams, Gmail, Zendesk, and Front.
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    Email Management
    Financial Report
    QuickBooks Online
    Microsoft Office
    Bank Reconciliation
    Payroll Accounting
  • $5 hourly
    Executive Summary Experienced in providing an exceptional customer experience while also helping to grow and improve the company's products and services. With over 5 years of experience in customer support roles, I have developed strong communication skills, both verbal and written, as well as the ability to work well under pressure. Trained in using a variety of software and tools to manage customer inquiries, track and analyze customer data, and provide timely and effective solutions to complex issues. Overall, my strengths include exceptional communication skills, problem-solving abilities, and the ability to work collaboratively with other team members and departments.
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    Microsoft Word
    PowerPoint Presentation
    Leadership Skills
    Point of Sale & Payment Systems
    Microsoft 365 Copilot
    Technical Project Management
    Ecommerce Website
    Phone Communication
    Technical Support
    Customer Service
    Sales & Marketing
  • $3 hourly
    Excellent Communication Skills: Showcase your ability to communicate clearly and effectively, both verbally and in writing. Highlight instances where your communication skills positively impacted customer interactions. Active Listening: Demonstrate your capacity to actively listen to customers' concerns, understand their needs, and provide appropriate solutions. This skill is crucial for addressing customer issues empathetically. Problem-Solving: Highlight your aptitude for analyzing problems and finding creative solutions. Provide examples of situations where your problem-solving skills contributed to customer satisfaction. Adaptability: Showcase your ability to adapt to different situations and handle unexpected challenges. This could include dealing with difficult customers, resolving complex issues, or adjusting to changes in procedures. Customer Relationship Management (CRM): Mention any experience you have with CRM software, as well as your ability to use technology to manage customer interactions and information efficiently. Time Management: Emphasize your organizational skills and ability to manage multiple tasks efficiently. This is important in a customer service role where timely responses and resolution are critical. Patience and Empathy: Highlight your patience in dealing with challenging situations and your ability to empathize with customers. Show that you can remain calm and understanding, even in high-pressure scenarios. Team Collaboration: If applicable, mention your experience working collaboratively with other team members to achieve common goals. Customer service often involves teamwork to provide the best overall experience. Product Knowledge: If relevant, emphasize your knowledge of the company's products or services. This demonstrates your commitment to understanding what you are supporting and providing accurate information to customers. Continuous Improvement: Express your commitment to ongoing learning and improvement. Discuss instances where you sought feedback, participated in training programs, or took the initiative to enhance your skills.
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    Custom Content Management System
    Customer Development
    Time Management
    Microsoft PowerPoint
    Microsoft Excel
    Microsoft Outlook
    CRM Software
    CRM Development
    Cultural Adaptation
    Problem Solving
    Active Listening
    Customer Service
    Zoho CRM
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