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Hire the best Zendesk Specialists in Mandaluyong City, PH

Check out Zendesk Specialists in Mandaluyong City, PH with the skills you need for your next job.
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Rating is 4.6 out of 5.
4.6/5
based on 2,224 client reviews
  • $7 hourly

    • 5.0/5
    • (11 jobs)
    • Freelancing since October 2019 as Technical Support Analyst(BYOF) • With 10 years of experience in BPO industry • Had handled Sales, Customer service, Technical Support, Accounts Receivable and Helpdesk positions • Hitting quotas and metrics regularly • With 2 years of experience in real estate industry (Part-time Sales Agent)
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    Facebook Ads Manager
    Troubleshooting
    Bug Reports
    Computer Skills
    Slack
    Microsoft Office
    Customer Service
    Telemarketing
    Helpdesk
    Technical Support
    Phone Support
    Email Support
    Online Chat Support
  • $10 hourly

    • 5.0/5
    • (8 jobs)
    Hi/Hello, I'm Jose Alexis Solis, and I am your Customer Service Specialist/Technical Support Specialist What I can do for you: **Provides excellent customer service and world-class experience. **Works with quality and finishes the job promptly. **Always focus and understand what customer/client wants and needs. ** Goal-oriented, determined, and has a strong work ethic. **Team player. I like to learn and share my knowledge with my colleagues. Skills: Dropshipping Order management Order processing MS Office(Basic upto Intermediate) Empathetic Patience Critical thinking Customer service Technical support Ability to Use Positive Language Willingness to Improve High Technical Support Background Google technical support AT&T technical support and expert Samsung mobile technical support and expert Epson technical support Zendesk Customer advocate specialist
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    Data Entry
    Product Knowledge
    Order Management
    Tagalog to English Translation
    Project Management
    Customer Support
    Customer Service
    Online Chat Support
    Email Support
    Order Processing
    Order Tracking
    Phone Support
    Dropshipping
  • $10 hourly

    • 4.4/5
    • (9 jobs)
    I am highly experienced in conducting coaching and up skill session. Supervising a group of 20 agents focusing on maintaining highly competitive result following client based goals. Creating scripts and rebuttals for a sales campaign focusing on actively passing gate keepers and creating needs to close an effective sale. Doing strategic planning to address customer satisfaction. Analyzing performance trend to create an impacting results.
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    Blockchain
    Customer Retention
    Customer Support
    Shopify
    Telemarketing
    B2B Marketing
    Customer Service
    Email Communication
    HubSpot
    Business with 1-9 Employees
    Sales
  • $11 hourly

    • 4.6/5
    • (19 jobs)
    Hi, I'm Harry! I am your Operations Wizard, Chief Thinker, and Team Manager with over a decade of expertise in the BPO industry. Since 2010, I've navigated the intricacies of operations, strategy, and team dynamics with finesse. Let me bring my wealth of experience to elevate your business operations to new heights. Together, let's turn challenges into triumphs and goals into realities.
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    Operations Research
    Microsoft Excel
    Lead Generation
    Customer Support
    Asana
    Data Entry
    Email Communication
    Technical Support
    Hardware Troubleshooting
    Project Management
    Customer Service
    English
  • $7 hourly

    • 5.0/5
    • (3 jobs)
    Hi, My name is Denise! I’ve been a Training Supervisor for 3years and a trainer for 4. I have a certification in excel and it comes handy with organising stuff you face everyday. I’m a Customer Success Expert helping out florists in growing their business and later moved to training new batch of Customer Success Agents. I understand SEO because of my experience with how businesses grow online. I’m also a nurse by profession so healthcare is something I know and experienced working at. I have a few months of experience in Real Estate working as a Virtual Assistant specifically doing comparables, outbound calling to establish Lead Factory and do admin tasks. I’m amenable to working anytime of the day and open to accepting part-time or full time jobs.
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    Shopify
    WordPress
    Magento
    Salesforce
    Data Entry
    Data Mining
    Online Research
    Healthcare Management
    Administrative Support
    Ecommerce
    Training & Development
    Customer Service
    Customer Support
  • $12 hourly

    • 4.9/5
    • (7 jobs)
    In today's customer service-oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ an exemplary service professional to represent you when assisting your valued customers. These are my expertise. ---Customer service- Email, Phone, and Chat ---Social Media Moderation ---Live chat and SMS ---Data entry and other admin tasks My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all kinds of settings. I realize that acquiring and maintaining loyal repeat business and spreading the word about your business through these loyal patrons is of the utmost importance in every company. I am looking forward to working with you soon.
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    Online Chat Support
    Order Processing
    English
    Email Support
    Order Tracking
    Business with 100-999 Employees
    Gorgias
    Customer Service
    Answered Ticket
    Product Knowledge
    KPI Metric Development
    Communication Etiquette
    Ecommerce
  • $7 hourly

    • 5.0/5
    • (2 jobs)
    Need help with the task? It has been my passion and profession. I've been with the industry for almost 5 years. I handled a high volume of emails, inbound and outbound calls and I seek to create a positive experience. It's been a wonderful journey and I want to share, develop my customer experience. Allow me to be of service and be of assistance to your business. I am looking forward to working with you and help you with your business.
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    Ecommerce Order Fulfillment
    Product Listings
    Shipping & Order Fulfillment Software
    Amazon Listing
    Mailchimp
    Trello
    Salesforce Lightning
    Amazon FBA
    Customer Support
    Project Management
    Social Media Management
    Ecommerce Support
    Email Support
  • $6 hourly

    • 5.0/5
    • (2 jobs)
    Hello! Welcome to my Upwork profile. I bring a wealth of customer support experience to the table. With a successful track record in email, chat, and phone support using Zendesk on Upwork, a background as a 3-month Cold Caller, and 7 years in financial, airlines, utility, and life insurance customer service, I'm well-equipped for excellence. I'm also a certified social media manager , managing multiple e-commerce sites.
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    Slack
    Zillow Marketing
    Content Creation
    Google Sheets
    Amadeus CRS
    Customer Service
    Salesforce CRM
    Online Chat Support
    Phone Support
    Customer Service Training
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    HIRE MEEEEE. *wink* Willing to start ASAP and can work on a flexible schedule. Here's what my employers and clients most likely about me handling my jobs. ✨High volume of calls 💢 Resolving the customer's issue promptly with a perfect solution ✨Retaining customers to stay and continue to patronize the company 💢 Helping the customers understand and explain the benefits of patronizing the company/product. ✨ First Call Resolution 💢 Providing the best resolution to the customer's concern and making sure that they will not experience the inconvenience again. ✨ Closing a sale and upselling product 💢 Make sure to close a sale by providing transparent information on the product and also the benefits of it. Upselling products that they might need. ✨ Managing a social media page 💢 Handling someone's page to promote their live streaming app and posting to boost their page as well as their agency. 💢 Answering interested people about their concerns and encoding to MS Excel Tools that I've handled ✔Salesforce ✔Zendesk ✔Slack ✔Microsoft Tools Experienced handling 🧾Shopify 🧾Woo Commerce 🧾Marsello 🧾Big Commerce 🧾Financial Account 🧾Order Taking 🧾Sales Closer
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    Ecommerce
    Shopify
    LinkedIn
    CRM Software
    Slack
    Salesforce
    Google Docs
    Microsoft Excel
    Chat & Messaging Software
    Customer Service
    Sales
    Canva
    Social Media Management
  • $8 hourly

    • 5.0/5
    • (24 jobs)
    Familiarity: Zendesk | Zoho | Helpscout | Gorgias Shopify | AliExpress | Oberlo | Gooten | Printful | Dropified | Teelaunch | Printify | CustomCat | CJ Dropshipping I am dedicated to achieving complete customer and client satisfaction in all endeavors. With a background of 10 years in email support and 6 years serving as a lead customer support agent for various E-commerce and dropshipping stores, I possess extensive expertise in managing customer support emails. This includes addressing tracking and shipping concerns, handling returns and exchanges, providing product information, assisting with pre-sale inquiries, post-sale support, and more. I am confident that my qualifications will greatly benefit your organization. Moreover, I hold a Bachelor of Arts degree in Mass Communication, further enhancing my skills in customer service. My previous roles in office-based settings include positions at Vocativ Systems (serving the circuitcity.com account), VXI Philippines (supporting the AT&T account), Dreamscape Networks (assisting the Aust Domains account), and Lazada E-Services (providing customer service email support for the lazada.com.my account). I approach every task with integrity and a strong sense of responsibility. As a goal-oriented, highly motivated individual with a professional demeanor, I am eager to contribute to your team. I am looking forward to the opportunity to collaborate with you!
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    Customer Experience Management Software
    Customer Service
    Customer Experience
    Product Knowledge
    Ecommerce
    Shopify
    Communication Etiquette
    Customer Support
    AliExpress
    Email Communication
    Order Processing
    Social Media Management
    Email Support
  • $10 hourly

    • 0.0/5
    • (1 job)
    I had 16 years of excellent customer service experience in the corporate world. It was 2021 when I shifted to the freelancing world. I spent two years working remotely for a Canadian background check company as a verification specialist. I have demonstrated success in responding to customer queries in an accurate and timely manner. I have strong analytical, oral, and written communication skills.
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    Product Listings
    Slack
    Administrative Support
    Google Docs
    Quality Assurance
    Inventory Management
    Customer Service
    Order Fulfillment
    Microsoft Office
    Social Media Management
    HubSpot
  • $8 hourly

    • 5.0/5
    • (6 jobs)
    Graduate of B.S. Engineering Pre-opened hotel properties in the Philippines : 3 Citadines 1 Somerset Has good leadership and can work with minimum supervision. Has been in the IT industry for more than 15 years.
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    Order Fulfillment
    Technical Support
    Product Knowledge
    Email Communication
    Data Entry
    Email Support
    Online Chat Support
    Salesforce Service Cloud
  • $10 hourly

    • 3.0/5
    • (8 jobs)
    I am an Executive Virtual Assistant with background experience in Sales, customer Support, and Admin support. I specialize in handling sales and customer support via email, chat, and phone. I am a detailed oriented person that has been continuously hailed as goal oriented by my colleagues and my superiors. With my working knowledge in G-suits, MS office, and CRM, pair this with my top tier conversational skills I can be a good addition to your team.
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    Outbound Sales
    Cold Calling
    Administrative Support
    Email Communication
    Shopify
    Customer Support
    Customer Service
    Debt Collection
    Sales Presentation
    Email Support
    Phone Support
    Inbound Inquiry
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am a Customer Service Representative with two years of experience in the industry and a year of experience as an Account Coordinator. I excel at multitasking, and my years of experience in customer-facing roles have honed my communication, time management, and organizational skills. The constant changes in processes have also trained me to adapt and learn easily. Tools I have used include: - MS Word / Excel / Powerpoint - Smartsheet - Oracle Fusion - Clarify - Opus - Salesforce - ServiceNow - Zendesk - Confluence - CXOne Softphone - Genesys - Google Workspace - MS Teams / Outlook - Slack Language Level: CEFR: C1 Level If all of these qualifications are what you are looking for, look no further! I can handle calls, chat, SMS, and/or e-mails. I always ensure customer satisfaction while simultaneously upholding the company’s interest. If you’re interested, please leave a message.
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    Canva
    ServiceNow
    Microsoft Teams
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Outlook
    Smartsheet
    Microsoft Excel
    Salesforce
    Task Coordination
    Slack
    Atlassian Confluence
    Oracle Fusion Applications
    Customer Service
  • $8 hourly

    • 3.0/5
    • (1 job)
    Welcome to my profile! Hello, my name is MC, and I am your friendly virtual assistant specializing in providing customer service, email and chat support, as well as handling administrative tasks. Additionally, I am an experienced debt collection specialist, focusing on debt recovery, payment plan arrangement, negotiation, and legal compliance. With 10 years of combined experience in Business Process Outsourcing and Virtual Setup, I have honed my skills to deliver excellent results and collaborate effectively with clients, meeting their expectations. Here's what I can do to help your business. 🌟 Customer Service 🌟 I've worked in this field for more than 5 years and was able to deliver results and help my previous clients to meet their standards. 💬 Email and Chat Support 💬 I have extensive experience in handling high volumes of emails and chats. I am adept at providing accurate and timely responses, managing multiple conversations simultaneously, and efficiently utilizing customer service tools and software. I use personalized responses to make the conversation friendly and professional at the same time. 💼 Debt Collections Expertise 💼 I specialize in negotiation, payment arrangements, and legal compliance. I am well-versed in handling both consumer and commercial debts across various industries. My comprehensive understanding of debt collection laws and regulations enables me to navigate complex scenarios while ensuring adherence to legal requirements. In addition, I can help your business to generate income and maintain healthy communication with debtors. ✨ Why Choose Me? ✨ If you are looking for someone proactive and self-motivated, look no further. I can help you! Looking for a collaborative partner? I can share my ideas and think outside the box. Needing a reliable agent that focuses on meeting goals, I am that person you can lean on. Someone who can work with honesty, that's quite rare and I am proud to say that I am that person and transparency is also something that I bring to the table. Please feel free to reach out to discuss how I can contribute to your success.
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    Canva
    Microsoft Office
    Debt Collection
    Google
    Salesforce
    Advertisement
    Customer Service
    Salesforce CRM
    Google Workspace
    Adobe Photoshop
    Ecommerce Support
    Online Chat Support
    Email Support
    Freshdesk
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    My strong attention to detail and organizational skills have allowed me to effectively manage multiple client bookings simultaneously, ensuring that each one receives the highest level of care and attention. I am also well versed in using various travel booking platforms and CRM systems, and I am always eager to learn, adapt to new technologies and processes in the industry.
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    Travel Planning
    Salesforce Sales Cloud
    Trello
    Virtual Assistance
    Social Media Imagery
    Offline Functionality
    Case Management
    Customer Relationship Management
    Customer Support
    Amadeus CRS
    Sabre
    Worldspan
    Data Entry
    Ecommerce
  • $6 hourly

    • 5.0/5
    • (1 job)
    I've been working for more 9 years and I was able to communicate to all of the customers across all regions I loved traveling to different places and meeting new people and discovering new things and experiences. A detail-oriented and results-driven as a Executive/Travel Agent and a Customer Service with a passion for uncovering actionable insights that drive business growth. Proficient in data analysis, creating itineraries and competitive intelligence. Adept at utilizing a wide range of research methodologies and tools to deliver comprehensive and strategic market intelligence to support decision-making. My goal is to continue learning and developing new techniques to improve my performance and satisfaction in the travel and hospitality field that comes with a positive attitude, work ethics, and long-term goals align with the job requirements, making me a committed and valuable asset to the company.
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    WordPress
    API
    Lead Generation
    Amadeus CRS
    Sabre
    Concur
    Order Fulfillment
    Microsoft Office
    Salesforce CRM
    Sales Call
    Customer Service
    Travel
    Zoho CRM
    Travel & Hospitality
  • $10 hourly

    • 4.6/5
    • (16 jobs)
    Worked as Quality Analyst for almost 4 years Worked as a Customer Support for 10 years Working from home for 8 years now. SKILLS/TASKS/TOOLS THAT I CAN HANDLE content writing copywriting customer support (email and chat) for a dropshipper executive assistant social media manager Freshdesk Can handle chargeback claims transcription Wordpress Mass Planner Shopify Oberlo Reamaze ZenDesk Excel Google Docs
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    Answered Ticket
    Email Etiquette
    Content Writing
    Customer Support
    Communication Etiquette
    Consumer Goods
    Customer Service
    Online Chat Support
    English
    Order Processing
  • $12 hourly

    • 5.0/5
    • (9 jobs)
    📢️📢️📢️ Welcome to my Upwork profile! 📢️📢️📢️ Happy to announce that I am available again! I am a highly skilled professional in technical and customer support with a wealth of experience spanning over a decade. My dedication to work ethics and consistent attendance sets me apart. Here are the key highlights of what I bring to the table: ⭐️⭐️⭐️⭐️⭐️ Top-rated plus Upwork member: As a top-rated professional, I pride myself on being highly responsive and receiving consistent positive feedback from clients. ⭐️⭐️⭐️⭐️⭐️ NPS performer: Throughout my career, I have consistently achieved outstanding net promoter scores (NPS) in level 2 support roles for prestigious companies like Quickbooks, Sprint, Godaddy, and Heymarvelous. ⭐️⭐️⭐️⭐️⭐️ Web expertise: I possess extensive experience in utilizing various CRMs and addressing web-related issues such as email and DNS problems. I am proficient in a wide range of tools, including JIRA, Zendesk, Intercom, Just Talk, Confluence, QuickBase, LivePerson, LiveChat, Asana, Salesforce Sales Cloud, ServiceNOW, Citrix, Slack, and Ricochet360. Furthermore, during my leisure time, I enjoy indulging my passion for gardening. I specialize in natural soil enhancement and brewing probiotics, adhering to the principles of KNF (Korean Natural Farming). You may often find me not only spending quality time with my children but also happily engaged in digging soil and repurposing various materials to support the growth of my fruit trees.
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    Customer Satisfaction
    Communication Etiquette
    Jira
    Troubleshooting
    Bug Reports
    Incident Management
    End User Technical Support
    Customer Support
    Customer Service
    WordPress
    Web Hosting
    cPanel
    Technical Support
    Online Chat Support
  • $8 hourly

    • 5.0/5
    • (1 job)
    Success is liking yourself, liking what you do, and liking how you do it. And I've been building relationship experiences with a passion. My metrics reflect this effect, and it has been my bread and butter.
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    Customer Transaction Email
    End User Technical Support
    Supervision
    Customer Satisfaction
    Product Knowledge
    Salesforce
    CRM Software
    Customer Service
    VoIP
    Technical Support
    Slack
    Online Chat Support
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    I'm a web support has experience in customer support. Providing satisfaction to my clients is one of my goals. I can help you with various jobs like managing your social media, Sending emails, Data encoding, etc • Social media management & reporting to ensure that the page & its audience are in line with our community stands. •Ensuring that the social media page has a good reputation, by screening & assessing ingoing inquiries, messages & public engagement. •Answering & managing inquiries through different channels such as phone calls, emails, & social media network. •Organizing, data encoding & consolidation for reporting purposes. •Assist with identifying the root cause of problems; manages and resolves issues in a constantly changing environment.
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    Data Entry
    Community Management
    Customer Service
    Video Game
    Social Media Management
  • $6 hourly

    • 0.0/5
    • (1 job)
    • Experienced in handling phone calls from my clients whether it is inbound or outbound. • Handled the email accounts of my bosses and replying to the requests and inquiries of their clients. • Processed the papers of my clients and scheduled meetings. • Attending meetings. • Met the clients on behalf of my bosses and discussed the product, and closed the deal. • I fixed the problems encountered by my bosses whenever they are out of the country. • Computer literate • Creative • Interpersonal skills • People skills • Communication skills • Problem-solving skills • Critical thinking skills • Leadership skills • Time management and collaboration with other people • Customer service skills ***** Microsoft Office proficient ***** Google Docs, Slides, Sheets ***** Google Drive ***** Canva ***** Zendesk ***** Shopify
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    Canva
    Learning Management System
    ServiceNow
    Communication Skills
    Google Sheets
    Data Entry
    Time Management
    Teaching English
    Microsoft Office
    Problem Solving
    Customer Service
    Google Docs
    English Tutoring
    English
  • $6 hourly

    • 3.0/5
    • (1 job)
    ❀˖° 𝐘𝐨𝐮𝐫 𝐆𝐨 𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 📩 Tech-savvy Virtual Assistant specializing in GoHighLevel and creating efficient automations with Zapier. Proven background with client Acquisition, Virtual Assistance to C-Level Clients and Social Media Management. ≽^•⩊•^≼ Let's optimize your business for maximum success! Send me 📩 and I'll send you my whole portfolio! 𝙃𝙚𝙧𝙚'𝙨 𝙬𝙝𝙖𝙩 𝙄 𝙘𝙖𝙣 𝙙𝙤 𝙛𝙤𝙧 𝙮𝙤𝙪 👇👇👇 🤖 𝐆𝐨 𝐇𝐢𝐠𝐡 𝐋𝐞𝐯𝐞𝐥 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 🡺 Complete GoHighLevel Account Set-Up 🡺 Pipeline, Funnel and Email Automations 🡺 Email Campaign & Nurture Sequence 🡺 Sales Funnel Buidling 🡺 Website Building and SEO Optimization 👩🏻‍💻 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 🡺 CRM Management 🡺 Basic Bookkeeping 🡺 Calendar and Email Management 🡺 File & Document Organization 🡺 Google Workspace Support 🡺 Customer Success 🡺 Invoicing 🎨 𝐆𝐫𝐚𝐩𝐡𝐢𝐜 𝐃𝐞𝐬𝐢𝐠𝐧 & 𝐕𝐢𝐝𝐞𝐨 𝐄𝐝𝐢𝐭𝐢𝐧𝐠 🡺 Canva 🡺Photoshop 🡺Capcut Pro (PC) 🡺 Adobe Premiere 🎯𝐓𝐨𝐨𝐥𝐬/𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧/𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 🡺 CRM: ╰┈➤ GoHighLevel | Honeybook | Zendesk | Salesforce | Zoho | Mago | Agencybloc | Keap 🡺 Project Management ╰┈➤ Notion | Slack | Asana | Monday | Trello | Basecamp | Google Workspace | Click Up 🡺 Microsoft Office & Google Suite 🡺 Appointment & Scheduling ╰┈➤Calendly | Google Calendar | Go High Level | Zoom | Google Meet 🡺Email Marketing ╰┈➤Mailshake | Mailchimp | Active Campaign
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    Rental Car
    Communications
    Financial Analysis
    Administrative Support
    Microsoft Office
    Canva
    Google
    Google Sheets
    Data Entry
    Social Media Management
    CRM Software
    Virtual Assistance
    Copywriting
    Customer Service
  • $9 hourly

    • 0.0/5
    • (0 jobs)
    Airbnb Expert, Email & Chat Specialist, Customer Service Pro* I'm your go-to Airbnb Expert with a knack for seamless communication and top-notch customer service. I bring a unique blend of expertise to the table. **🏡 Airbnb Expertise:** As an avid traveler and seasoned Airbnb host, I understand the intricacies of the platform inside out. **📧 Email & Chat Mastery:** Effective communication is the cornerstone of success in the digital age. With extensive experience in handling email inquiries and live chat conversations, I am well-versed in transforming potential guests into confirmed bookings. Quick response times, personalized messages, and a friendly yet professional tone are my trademarks. I understand that each interaction is an opportunity to showcase exceptional service and convert leads into loyal customers. **🤝 Customer Service Excellence:** Putting customers at the center of everything I do is second nature to me. I excel in resolving issues, managing expectations, and turning even the most challenging situations into positive outcomes. . **🌟 Why Choose Me:** ✓ Adept at Airbnb hosting intricacies, ensuring optimal occupancy rates and guest satisfaction. ✓ Proven track record in email and chat engagement, converting inquiries into bookings. ✓ Expertise in managing customer interactions with finesse, empathy, and problem-solving skills. ✓ Detail-oriented and committed to delivering exceptional results on time, every time. ✓ Collaborative team player with excellent communication skills and a passion for excellence.
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    Email
    Microsoft Dynamics CRM
    CRM Software
    Chat & Messaging Software
    Airtable
    Property Management Software
    Phone Communication
    Property Management
    Email Communication
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    My roles are Content Moderator | Social Media Manager | Game Tester | IT Support | Email Support | Admin Assistant | Digital Marketing | Email Marketing | Facebook Ads | Shopify Manager Project description. Thank you for reviewing my profile and looking forward to speaking with you. Years of experience running a successful virtual/administrative support business from my home office. A skilled content moderator with experience upholding standards for online communities and implementing content policies on many platforms. Expert in customer service having worked in the industry for many years. I'm an online marketing assistant. I have been tasked to do the following tasks; Handling Emails, use of Email Marketing and Marketing Automation Tools, (Active Campaign, Mailchimp, a Weber, and ONTRAPORT), Cold email, Facebook Advertising, Podcast posting, Handling Word press website/On-page SEO, Working with Woo-commerce, Social Media Management, Working with Amazon (UPC, Title, Price, SKU, adding images using Jungle Scout for Amazon), Working with Shopify Stores (Knows Oberlo, Teespoon, and Ali Inspector), Shopify Email Support and anything related to digital and online marketing. I am also a Virtual Assistant. I can do administrative tasks like Internet Research, Generating and Organizing Leads, Craigslist posting, and Keyword research, using Google AdWords, and I have Excellent English Language Comprehension. Also, I can do basic tasks like Data Entry with the use of Google Docs and Spreadsheets, Managing Dropbox, Google Drive, and Google Calendar, and Set Appointments with internal/external clients through E-mail. Strengths: Virtual Assistant/Personal Assistant - Upwork (numerous jobs) Content Moderation- I'm currently employed in one of the biggest gaming industries in the US. Email Support using Slack and Zendesk.
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    Customer Service
    Project Management
    IT Support
    Helpshift
    TeamViewer
    Slack
    Cisco
    Microsoft Excel
    Google Sheets
    Google Workspace
    Microsoft 365 Copilot
    Data Entry
    Social Media Management
    Content Moderation
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    I aim to utilize my robust organizational and communication abilities to boost efficiency and optimize client operations, all while delivering exceptional remote support.
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    Community Management
    Slack
    Zoom Video Conferencing
    Customer Satisfaction
    Adobe Photoshop
    Microsoft Office
    Helpshift
    Customer Support
    Order Processing
    Email Support
  • $4 hourly

    • 0.0/5
    • (0 jobs)
    Experience in different industries and different roles. From Customer Service to Quality Assurance. Third-Party Logistics Financial Account Order Entry - Order tracking Performance Management Quality Assurance Zendesk
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    Salesforce
    Slack
    Customer Service
    Six Sigma
    Order Tracking
    Order Entry
    Customer Experience
    Customer Care
    Third-Party Logistics
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