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Hire the best Zendesk Specialists in San Pedro, PH

Check out Zendesk Specialists in San Pedro, PH with the skills you need for your next job.
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4.6/5
based on 2,224 client reviews
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    💎🎯💎 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐑𝐨𝐜𝐤𝐬𝐭𝐚𝐫 𝐄𝐥𝐢𝐭𝐞 customer service representative, Zendesk Guru, Email and Chat support Talent. I have 15 years of experience in customer service and technical support where I have worked for accounts like Google and Wells Fargo. At some point, I had the opportunity to become a financial advisor for foreign exchange. I also deem myself to be above average in english fluency, and a computer literate. You can expect that I am reliable and eager to meet the goals set by the clients.
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    Chat & Messaging Software
    Computer Skills
    Customer Experience
    Hardware Troubleshooting
    Following Procedures
    Communication Etiquette
    Computer Maintenance
    Customer Support
    Teaching English
    Customer Service
    English
    Online Chat Support
    Email Support
    Phone Support
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    🦉 The Virtual Assistant Owl 💎 Top 10% Talent Marketplace | Top Rated | 100% Job Success Score 🥇 8+ years of PRO Customer Service, Data Entry and Online Research Experience 🔥 2 years experience as an A+ Virtual Assistant to CEOs, and as a Social Media Manager Here are the things that I can assist you with: 👇👇👇 🔥 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 (𝗘𝗺𝗮𝗶𝗹 𝗮𝗻𝗱 𝗖𝗵𝗮𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁) Providing quick and efficient support to clients via email and chat, ensuring that their needs are satisfied and inquiries are dealt with effectively. ⚡ Zendesk 🔥 𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲𝗿 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 Engage with influencers on social media to promote products/services and secure collaborative partnerships. ⚡ Instagram ⚡ TikTok 🔥 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Ensuring projects run smoothly, from planning and resource allocation to communication and milestone tracking. ⚡ Trello ⚡ Airtable ⚡ Slack 🔥 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗮𝗻𝗱 𝗜𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Managing inventory and e-commerce operations effectively to provide smooth transactions, supply management, and the best possible customer experience. ⚡ Shopify 🔥 𝗧𝗿𝗮𝘃𝗲𝗹 𝗔𝗿𝗿𝗮𝗻𝗴𝗲𝗺𝗲𝗻𝘁𝘀 Effectively handling all aspects of travel arrangements, including reservations for lodging, travel, and flights, as well as creating seamless itineraries. ⚡ Amadeus ⚡ Airbnb ⚡ Booking.com ⚡ Expedia ⚡ Flights ⚡ Trains (Italo Treno, Trenitalia, Eurostar) 🔥 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗚𝗿𝗮𝗽𝗵𝗶𝗰 𝗗𝗲𝘀𝗶𝗴𝗻 Managing social media presence and creating visually appealing graphics to engage and captivate audiences. ⚡ Content Creation ⚡ Canva ⚡ ChatGPT ⚡ Facebook ⚡ Instagram ⚡ TikTok ⚡ Twitter ⚡ LinkedIn 🔥 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗧𝗮𝘀𝗸𝘀 Managing documents, planning meetings, organising travel arrangements, performing research, handling mail, and ensuring data accuracy. Google ⚡ Docs ⚡ Spreadsheets ⚡ Calendar ⚡ Drive Microsoft Office ⚡ Microsoft Office 365 ⚡ Word ⚡ Excel ⚡ PowerPoint 🔥 𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Efficiently planning and managing appointments, events, and schedules to provide effective time management and coordination. ⚡ Google Calendar ⚡ Calendly 🔥 𝗖𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗣𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲𝘀 (𝗦𝗢𝗣) Creating novel approaches and procedures to improve workflows, optimize operations, and boost productivity in a variety of fields, such as customer service, production, and quality control. 🔥 𝗢𝗻𝗹𝗶𝗻𝗲 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 Carrying out extensive web research to obtain pertinent data and insights. 🔥 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Managing email correspondence effectively, setting priorities, removing spam, and guaranteeing prompt responses and the right kind of follow-ups. 🔥 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 Generating potential leads through targeted marketing, prospecting, and data gathering to promote business growth and broaden sales prospects. 🔥 𝗗𝗮𝘁𝗮 𝗘𝗻𝘁𝗿𝘆 Analyzing data, drawing conclusions from it, and creating reports that are useful for decision-making and corporate expansion. 𝘊𝘢𝘳𝘭𝘢'𝘴 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭𝘪𝘴𝘮, 𝘱𝘰𝘴𝘪𝘵𝘪𝘷𝘦 𝘢𝘵𝘵𝘪𝘵𝘶𝘥𝘦, 𝘢𝘯𝘥 𝘴𝘶𝘱𝘦𝘳𝘪𝘰𝘳 𝘴𝘬𝘪𝘭𝘭𝘴 𝘮𝘢𝘬𝘦 𝘩𝘦𝘳 𝘢𝘯 𝘪𝘯𝘷𝘢𝘭𝘶𝘢𝘣𝘭𝘦 𝘢𝘴𝘴𝘦𝘵 𝘢𝘯𝘥 𝘢𝘯 𝘰𝘶𝘵𝘴𝘵𝘢𝘯𝘥𝘪𝘯𝘨 𝘝𝘈. 𝘐 𝘸𝘩𝘰𝘭𝘦𝘩𝘦𝘢𝘳𝘵𝘦𝘥𝘭𝘺 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥 𝘩𝘦𝘳 𝘵𝘰 𝘢𝘯𝘺𝘰𝘯𝘦 𝘴𝘦𝘦𝘬𝘪𝘯𝘨 𝘤𝘰𝘮𝘱𝘦𝘵𝘦𝘯𝘤𝘦 𝘢𝘯𝘥 𝘤𝘰𝘮𝘮𝘪𝘵𝘮𝘦𝘯𝘵 𝘪𝘯 𝘢 𝘝𝘪𝘳𝘵𝘶𝘢𝘭 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘵. 🟢 If you're ready to collaborate with me, please send me an INVITE or OFFER on Upwork. We can chat 💬 or set up a call 📞. Regards, Carla
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    HootSuite
    Airtable
    Trello
    Travel & Hospitality
    Project Management
    Market Research
    Administrative Support
    Data Entry
    ChatGPT
    Canva
    Customer Service
    Influencer Outreach
    Influencer Marketing
    Virtual Assistance
  • $9 hourly

    • 4.8/5
    • (10 jobs)
    *Email Support Specialist for Curvy, the leading Australian online store for curvy bras, underwear and swimwear. *Email Support Specialist, Disputes/Escalations and Facebook Moderator for Bayadora, an E-commerce website that caters women's handbags and backpacks. *Email Support Specialist for Browze, a cross-border marketplace that curates stylish home & kitchen products, directly sourced from factories overseas. *Chat and Email Support Specialist for Thumbtack, an online service that matches customers with local professionals. *Researcher/Lead Generation and Data Entry Specialist for Merchbar, an online retailer of Music Merchandise. *Transcriptionist for GoTranscript.com.
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    Ecommerce
    ClickBank
    Elearning
    Keap
    Magento
    Email Communication
    Gorgias
    Ticketing System
    Product Knowledge
    Customer Support
    Dropshipping
    Freshdesk
    Email Support
    Order Tracking
  • $10 hourly

    • 5.0/5
    • (21 jobs)
    I have substantial experience working as a client liaison for an Australian-based construction company. In this capacity, I have also liaised with property managers and marketers in the real estate industry. In addition, I also worked part-time for a building surveyor/certifier in Australia, Main specialties include: - Experience with Australian clients/businesses - Admin work via client's CRM - Client Liaison Tasks (Client Updates, Issuing Variations, EOTs, Escalations) - Outlook Email Tasks (Comms with Construction Team) - Calendar Scheduling via Outlook - Booking PCI Inspections and Handovers - Filing Construction documents
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    Content Writing
    Blog Writing
    Creative Writing
    Multiple Email Account Management
    Data Entry
    Customer Service
    Webflow
    General Transcription
    English
  • $10 hourly

    • 4.6/5
    • (3 jobs)
    I have Ten years of Customer/ Technical Support experience. Also, I have two years of Data Entry experience. -Monitors client transactions for errors and ensures they are reported within SLA. -Monitoring, processing, queuing, and reconciling client transactions(Purchase Order, Invoice, etc. -Ensure the completeness and accuracy of errors reported. -Work on customer inquiries and troubleshooting requests via phone and email. -Perform other tasks deemed necessary by management in enhancing support performance. -Daily Check of Publications for clients. -Process Enrollment Applications/ Billing Transactions. Communicate database maintenance and update issues to onshore counterparts. -Supervised Fixed-term employees. -Unix -Slack -Confluent -Google Suite -Shopify -Zendesk
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    Ecommerce Support
    Shopify
    Administrative Support
    English
    Electronic Data Interchange
    Unix
    Online Chat Support
    Product Support
    Email Support
    End User Technical Support
    Software Testing
    Multitasking
    Google Ads
    Data Entry
  • $30 hourly

    • 4.9/5
    • (20 jobs)
    I am a Customer Support Certified Skilled ROCKSTAR with 16 years of solid experience who understands how to meet your customers where they are while providing each with a WORLD CLASS experience. Being customer service focused, I set realistic expectations by under-promising and over-delivering. I personalize each e-mail or call and make sure my customer is being treated how I would like my family members to be treated. I am organized and know how to prioritize and work under pressure to meet deadlines. Together, we can explore how I can apply my expertise to your business. Expert in B2B, B2C, E-Commerce, and SAAS Customer Support • 16 years of Customer Service experience • 4 years in a management position Customer Service Pro: • Chat, Email, and Phone Support • Collaboration and communication tools like Zendesk, Freshdesk, Intercom, Salesforce, Apollo, Helpscout, Slack, Jira, and Confluence. E-Commerce and Dropshipping experience: • Order creation and processing via Amazon Seller Central, Shopify, ShipStation, Printiful, and Printify. • Used Shopify to check orders and tracking numbers, update customer details, etc. • Issue returns and refunds to clients • Liaise with warehouse, fulfillment, and couriers • Preparing invoices and quotations via Shopify • Creating Amazon FBA shipments and inventory management • Reaching out to US suppliers via e-mail and phone about the details of their product Team and Project Management: • Lead a remote support team and developers to provide 24 hour 7 day support • Act as a primary point of contact for VIP clients • Ensure Program KPIs are driven on a daily basis • Train & mentor agents to help ensure they are equipped to resolve the most common mistakes and questions about the software systems in one response or call to the client • Act as the senior escalation point for complex or high-profile customer issues, ensuring they are addressed in a timely and professional manner • Attend daily and weekly development stand-ups to ensure the team is aware of the most important updates I invite you to discuss with me what your Customer Service needs are. Together, we can explore how I can apply my expertise to your business. Internet speed: up to 800+ Mbps
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    Order Management
    Order Fulfillment
    Ecommerce Order Fulfillment
    Shopify
    Ecommerce
    Intercom
    Amazon Seller Central
    Customer Support
    SaaS
    Salesforce
    Project Management
    Customer Service
    Order Tracking
    Team Management
  • $10 hourly

    • 5.0/5
    • (9 jobs)
    9 years of experience in Customer Service and Sales all over the USA for big companies like AT&T, PayPal, Hotels.com, DIRECTV and different financial institutions and it honed my skills for quality work at all times. Through years of experience, I developed strong leadership skills which enable me to deliver an exceptional quality of service and provide the most logical solution in the business. I work in the most efficient way by carefully analyzing the customers' issues and offer them the best resolution in their concern. I can easily engage and establish a good connection with customers which is essential in handling billing concerns and sales pitching. I am well experienced in using Microsoft Office and can easily adapt to using new tools and resources that would give me the best result in providing your company with the highest quality of service.
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    Accounts Receivable
    Multitasking
    eCommerce
    Customer Service
    Outbound Sales
    Sales
    Online Chat Support
    Order Tracking
    Email Support
    HubSpot
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    I am a very passionate and motivated Professional Service provider with 14 years of successful administrative, enterprise class sales and excellent customer service experience in the Ecommerce, finance, telecommunication, retail technology, logistics and software industries. I am very organized and highly dependable. I have demonstrated the ability to work independently and think strategically about business, product and technical challenges. Versatility is my strong suit, I am comfortable to work and support upper management leaders and enjoyed building and expanding my technical and consultative skills. I am available to work as needed and very open for long term contracts. Super excited to be working with you!
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    Sales Optimization
    Google Workspace
    Pipedrive
    Slack
    Canva
    Microsoft Office
    Sales Development
    Lead Generation
    Salesforce
    Adobe Photoshop
    Zapier
    Digital Marketing
    Partnership Development
    Customer Relationship Management
  • $7 hourly

    • 4.9/5
    • (1 job)
    I am a highly talented and dedicated professional with over five years of progressive experience in Customer Service. Multi-tasking is one of my key strengths. I can work independently, and I also love working in a team. I enjoy talking to different types of people. It is easy for me to start a conversation to build a connection with customers to gain their trust and serve them better.
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    Virtual Assistance
    Email Communication
    Communication Skills
    Answered Ticket
    Product Knowledge
    Shopify
    Xero
    Interpersonal Skills
    Technical Support
    Customer Service
    Slack
    Order Tracking
    Online Chat Support
    Email Support
  • $7 hourly

    • 2.2/5
    • (1 job)
    I am a hardworking and independent worker able to work remotely with less supervision. Being in BPO for more than 8 years has provided me proven ability to communicate with customers & clients while consistently meeting desired results. I am also highly adaptable and very open to new learnings. I have also completed an intensive Virtual Assistant training for additional skills to complete your required tasks. I provide expert assistance in: -Email Handling -Data Entry -Web Research -Customer Support -Admin Tasks I am available to work 30-40 hours a week, delivering high-quality results while meeting strict deadlines is my top priority. If you think we're a good fit, please contact me. I look forward to working with you.
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    Customer Support
    Social Media Management
    Email Communication
    Administrative Support
    Document Review
    Customer Service
    Microsoft Excel
    Internet Research
    Email Handling
    Data Entry
    Calendar Management
    Email Support
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I had a vast experience in attending to any type of customers I gained in working in the Airline Industry, Banking Industry, and BPO Industry. If given the chance, I had the nerve, excitement, ready smile and confidence to do my tasks, share my knowledge and experience. I do assure that I will be an asset to the company you are representing.
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    Email Communication
    Shift Scheduling
    Customer Service Training
    Customer Service
    Slack
    Amadeus CRS
    Google Slides
    Google Sheets
    Microsoft Excel
    Management Skills
    Travel
    Travel & Hospitality
    Quality Assurance
  • $3 hourly

    • 0.0/5
    • (0 jobs)
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    Time Management
    Customer Service
  • $10 hourly

    • 4.6/5
    • (2 jobs)
    🌟 Elevate Your Experience with a Premium Customer Service PRO and Virtual Assistant – Your Ultimate Jill-of-all-Trades! 🌟 🏆 7 Years of Exceptional Customer Service in the Dynamic e-Commerce 🛒 Industry! 🌐 4 Years of Mastery as a Digital Support and Organization Virtuoso! 💻 🚀 3 Years of Entrepreneurial Triumph with 50k+ Products SOLD! 🛍️ Ready to take your business higher? Meet your seasoned Virtual Assistant – an expert in top-notch customer service and versatile solutions. 🎩 Your Ultimate Jill-of-All-Trades 🎩 Imagine having a professional by your side who not only anticipates your needs but masters them effortlessly. With a wealth of experience, I've cultivated a skill set that makes me your go-to resource for a wide array of tasks. Whether it's administrative support, research, scheduling, or correspondence, consider it done – and done with finesse. Here are the things I can offer to the table: 🎩 Customer Service Support | Phone, Email, and Chat Support 🎩 Helpdesk Manager 🎩 Virtual Assistant | Administrative Support 🎩 Ecommerce Support 🎩 Social Media Manager 🎩 Cold-Caller | Outbound Sales Agent 🎩 Canva Graphic Designer 🎩 Data Entry | Research 🎩 Training and Learning Materials Designer 🌟 Premium Customer Service PRO 🌟 Clients are vital. I'm your quality service ambassador, from inquiries to seamless interactions. Loyalty and satisfaction are my focus. 𝓒𝓾𝓼𝓽𝓸𝓶𝓮𝓻 𝓢𝓮𝓻𝓿𝓲𝓬𝓮 𝓽𝓸𝓸𝓵𝓼 𝓘 𝓪𝓶 𝓹𝓻𝓸𝓯𝓲𝓬𝓲𝓮𝓷𝓽 𝔀𝓲𝓽𝓱: ◆ Zendesk ◆ Happyfox ◆ Livechat ◆ Gorgias ◆ Freshdesk ◆ Salesforce 𝓥𝓞𝓘𝓟 𝓽𝓸𝓸𝓵𝓼 𝓘 𝓪𝓶 𝓹𝓻𝓸𝓯𝓲𝓬𝓲𝓮𝓷𝓽 𝔀𝓲𝓽𝓱: 📞 Ringcentral 📞 Velantro 📞 Jaber 📞 Skype 📞 Zoom 🔥 𝓒𝓡𝓜 𝓘 𝓪𝓶 𝓹𝓻𝓸𝓯𝓲𝓬𝓲𝓮𝓷𝓽 𝔀𝓲𝓽𝓱: ◆ Zoho CRM ◆ Salesforce ◆ HubSpot CRM 🚀 Elevate Your Efficiency 🚀 Time is precious. Urgent tasks are my specialty, done lightning-fast without compromise. Your success is my meticulous commitment. 👩‍💼 Administrative Assistance 👩‍💼 Managing emails, calendars, data entry, research, and more – I'm here to save you time. 🔥 Social Media and Support 🔥 Customer inquiries, engagement, shipping, and more – I make your experience smooth. 🎯 Tailored to Perfection 🎯 Your project, your way. Adaptability is my strength, ensuring your vision turns real. Your satisfaction is my unwavering priority. 🌈 Why Choose Me? 🌈 ➡️ Unmatched Versatility: I tackle any challenge as a master of trades. ➡️ Premium Customer Focus: Excellence is my commitment. ➡️ Efficiency Redefined: Boosting productivity, maintaining quality. ➡️ Tailored to You: Your success story is my mission, uniquely crafted. Ready to transform? Let's redefine efficiency, service, and success. Contact me today for premium assistance that resonates with your aspirations!
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    Communications
    Canva
    Social Media Management
    Ticketing System
    Phone Support
    Online Chat Support
    Email Support
    Gorgias
    Administrative Support
    Customer Support
    Customer Service
    Shopify
    Amazon
    Ecommerce
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    A hardworking individual with broad skills and experience in customer service, lead generation, data entry and appointment setting. Competent in using Microsoft Office, Google applications, Salesforce, and Zendesk. Can handle multiple tasks daily, is a dependable person who is good at time management, and is always eager to learn new skills.
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    Email Communication
    Email Support
    Online Chat Support
    Customer Support
    LinkedIn
    Appointment Scheduling
    Cold Calling
    Customer Service
    Salesforce CRM
    Lead Generation
    Typing
  • $6 hourly

    • 0.0/5
    • (1 job)
    Hi there! I see that you are interested about me. Thank you for your time checking through my profile. I worked in BPO or contact center as a Customer Service Representative for more than 3 years handling phone calls both inbound and outbound, email support and live chat support. •Ability to multitask. •Excellent in communicating with the English language both written and verbal. •Can work with either minimal to no supervision. •Ability to meet or even exceeds metric's and the expectations of my supervisors. •Trainable and a fast-learner. •Flexible and quick to adapt to changes. •Accept criticism as an opportunity to grow. I hope I can squeeze in all my qualifications here but I know it would be boring so I guess let's chat!
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    Google Workspace
    Microsoft Office
    Receptionist Skills
    EMR Data Entry
    Virtual Assistance
    Customer Service
    Medical Billing & Coding
    Phone Communication
    Salesforce Lightning
    Slack
    Communication Etiquette
    Customer Support
    Online Chat Support
    Email Support
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    I am a dedicated and hardworking individual who excels at prioritizing and completing multiple tasks to be organized and uses my expertise in customer service and problem-solving to gain professional skills and customer relations that eventually benefit the productivity and growth of a rising company.
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    Spreadsheet Skills
    Microsoft Outlook
    Outbound Call
    Microsoft Teams
    Calendar Management
    Stress Management
    Customer Experience
    BPO Call Center
    Computer Basics
    Receptionist Skills
    Front Desk
    Email Communication
    Customer Service
    Online Chat Support
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    ★★★★★ "Working with Simon is always a positive experience. It's always best to do less and accomplish more than to do more and accomplish less. He, on the other hand, did a lot and, as a result, accomplished a whole lot more! Our customers feel cared for and reassured that they have an expert on the line when it's Simon they're speaking to. Can't recommend him enough!" —Hayato Katade, CEO, Avant Corporation My name is Simon. I have been a customer service representative for over 3 years now with some administrative experience, having served multiple industries and niches, primarily as an email and customer support agent with some phone sales and customer support experience, having handled low to high volume inbound and outbound support cases using various CRMs, data entry office/tracking work tools, namely, Zendesk, JIRA, LivePerson, Azure, Avaya, Google Workspace, MS Office, etc. My recent work experiences utilize these tools as part of the standard operating procedures. I will treat your business with utmost care from the ground-up, as if I own it. Book a discovery call with me and let's help each other understand how your customers can be cared for with attention, speed, and empathy. Summary of my skills: * Fluent verbal and written English communicator * Quick and strategic thinker and doer * In-depth familiarity with CRM tools * Organized administrative skills through GSuite & MS Office * Intermediate Zendesk navigation and system administration * Rapid learner in email and chat support SOPs * Technically-savvy and fast to train even with unfamiliar tools
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    Data Entry
    Technical Support
    Live Chat Software
    Customer Support
    Customer Experience
    Customer Service
    Jira
    Email Support
    Online Chat Support
  • $6 hourly

    • 3.3/5
    • (2 jobs)
    I'm Sherrynet. I am a freelancer with over 8 years of professional experience providing excellent customer service and virtual assistance. As a previous Customer Support Executive, I have a well-rounded skill set, wide experience and a passion for helping other people. My background in the BPO industry leads me to out-of-the box thinking and thrive in overcoming challenges and learning new things. In my work, I do my best to meet my client's expectations and deadlines. I look forward to discussing your project together. My skills: * Consistent Top Agent * Outstanding Customer Service * Excellent Written and Verbal Communication * Attention to detail * Team Player * Organized * Reliable * Flexible * Familiar with Google Suite and Outlook * Familiar with Zendesk and Trello * Familiar with Slack and Zoom * Familiar with Airbnb and Booking.com * Familiar with Asana * Proficient with Shopify
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Customer Service
    Customer Support
    BPO Call Center
    Administrative Support
    Google Workspace
    Zoom Video Conferencing
    Slack
    Communications
    Virtual Assistance
    Travel & Hospitality
    Email Support
    Online Chat Support
    Social Media Management
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    Professional Overview: I am a highly skilled and dedicated professional with experience in customer care and travel consultancy. With a strong background in handling US-based medical insurance as a Customer Care Representative for three years, as well as a year of experience as a Business Travel Consultant for a European travel agency, I have developed exceptional expertise in providing top-notch service to clients and delivering efficient solutions to meet their needs. In my role as a Customer Care Representative, I gained extensive knowledge of the US medical insurance industry. I demonstrated a keen ability to navigate complex policies, answer inquiries, and resolve issues effectively. Through my interactions with customers, I honed my communication skills, ensuring clear and concise explanations of insurance coverage, claims procedures, and billing matters. I also excelled in building rapport with clients, fostering trust, and maintaining a high level of professionalism throughout every interaction. As a Business Travel Consultant, I successfully handled various travel arrangements for European clients, offering tailored solutions that met their specific requirements. I became well-versed in understanding the intricacies of international travel, including visa requirements, flight bookings, accommodation reservations, and transportation logistics. I adeptly managed travel itineraries, providing excellent customer service by offering suggestions and alternatives to enhance the travel experience. With my strong organizational skills and attention to detail, I consistently ensured seamless travel arrangements for clients, delivering exceptional service that exceeded their expectations. Throughout my professional journey, I have demonstrated a strong commitment to delivering outstanding results and prioritizing customer satisfaction. I possess exceptional problem-solving abilities, adaptability to dynamic work environments, and a passion for providing personalized service. I thrive in fast-paced, customer-centric roles and am known for my ability to multitask, maintain composure under pressure, and deliver exceptional outcomes. In summary, my diverse background as a Customer Care Representative and Business Travel Consultant has equipped me with valuable skills in customer service, problem-solving, and attention to detail. I am eager to leverage my expertise and contribute to an organization where I can continue to deliver exceptional service and make a positive impact.
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    Quality Assurance
    Data Entry
    Remote Management Software
    Ticketing System
    Call Center Software
    Typing
    CRM Software
    Resolves Conflict
    Time Management
    Multitasking
    Active Listening
    Problem Solving
    Communication Skills
    Customer Service
  • $3 hourly

    • 0.0/5
    • (1 job)
    Good day! I have3 years of experience both as a Chat and Voice Representative. I also have worked as a Virtual Assistant, Data Entry, and Social Media Manager for about 2 years and 7 months. My comprehensive expertise allows me to complete my task with a stipulated time. I'm willing to learn and work in a fast-paced environment and I have complete confidence in my ability to complete my task with the greatest success. I always make sure that I always put my best foot forward at work and do whatever I can to help my employer achieve their goals. If things don't go well as I have anticipated, I would always remind myself to keep it cool. Staying calm helps me formulate ways or options to create results with the greatest success. But of course, I am not perfect and that is why I open myself to opportunities that will help me improve. I know I have flaws but I try to something about it.
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    Cisco CallManager
    Microsoft Outlook
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    ClickFunnels
    Shopify
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    Oracle
    Zapier
    Salesforce
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    Amazon Seller Central
    Administrative Support
    Social Media Management
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