Hire the best Zendesk Specialists in Warsaw, PL

Check out Zendesk Specialists in Warsaw, PL with the skills you need for your next job.
  • $40 hourly
    I am the representative of the Katico Team. We help companies select & implement help desk and knowledge base systems. In addition, we have expertise in the support domain data analysis and process management. Upon your request, we will also form an exclusive support team for your business, specifically. Want to put your support system on steroids? - Select us! Want an overkill? - Select us!
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    Technical Support
    Ticketing System
    Freshdesk
    System Configuration
    Data Visualization
    R
  • $13 hourly
    Hello! Working in customer service is my passion! For over 6 years, I have provided first-class customer support across a variety of stores, including the renowned iHerb online store where I started as a junior agent, and through my persistence and willingness to help a client, I achieved a promotion to become a Subject-Matter Expert (SME). My skills are: - customer support over 5 years (Shopify, Wix, Zendesk emails and chats) - QA/CSAT report - fast web research - admin support - attentive data entry - work with databases and spreadsheets - good communication - supervisor/lead skills I am: - punctual - detail oriented person - good at time management - open-minded I am a really hard-working person and I pay a lot of attention to details. I always try to do my work as perfect as it is possible. I appreciate my and clients’ time, so I don't have problems with deadlines :)
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    Website Translation
    Administrative Support
    Spreadsheet Software
    Customer Service
    Transaction Data Entry
    Customer Support
    Data Entry
    Online Chat Support
  • $14 hourly
    I'm proud to have built a team of passionate customer service agents and eCommerce specialists who are determined to help support your business as it grows and flexes. Designated, full-time agents can truly get to know your business and learn to speak in your unique tone of voice. They provide personalized experiences that get customers coming back time and again. What we can do for you: - Answer emails and chats. Taking on your brand personality, we’ll service your customers across emails, chat, and social media. - Take care of reviews. Set us up on the likes of Trustpilot and Google and we’ll manage your reviews and customer comments. - Provide customer service insights and reports. We will prepare and deliver interactive reports that detail key metrics at a glance, helping us hone your customers’ experience. - Build relationships. We can proactively reach out to new customers and influencers on your brand’s behalf. - Support marketplaces. We’ll handle everything from pre-sale questions to refunds and exchanges, answering messages on Amazon and elsewhere. Check out our portfolio on dreamsupport.com!
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    Shopify
    Customer Retention
    Customer Analysis
    Gorgias
    Intercom
    Customer Experience
    Customer Development
    Customer Discovery
    Ecommerce
    Customer Support
    Customer Satisfaction
    Help Scout
    Email Support
    Freshdesk
  • $20 hourly
    Hi, Paulina here. I am a Bilingual Customer Care Representative / VA / Translator. Experience: * Conducts problem solving and troubleshooting * Delivers an excellent customer experience, helping customers choose the right product and/or service for their requirements * Provides technical help to colleagues if required * Assisted in training new members of staff * Maintained a friendly manner and calm, positive demeanour when handling complaints * Familiar with Zendesk, Freshdesk, GoogleDocs. * Organizing international events * Managing Zoom Meetings & Webinars * PPTs for Webinars * Managing Social Media Accounts * Preparing digital content for Social Media Accounts (Canva, Photoshop, Lightroom) * Managing newsletter campaigns (Mailchimp) I have Master degree in Business and International Cooperation. Polish is my mother tongue and I speak English and Russian fluently. Send me a note with a bit about your company, your track records and your project. If it seems like a good fit, we'll schedule a call to talk.
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    Company Research
    Quality Assurance
    Search Engine Optimization
    Customer Service
    Administrative Support
    Copywriting
    Russian
    Polish
    Microsoft PowerPoint
    Mailchimp
    Freshdesk
  • $25 hourly
    I am an experienced business systems administrator specializing in Zendesk Suite implementation, optimization and development. I use my experience to design and implement Zendesk Suite tools (Support, Chat, Guide, Sell) to analyze and improve processes efficiency by using best practices and assessing new features. My expertise area covers the following: - Support Business Rules (Automations, Triggers, Tagging and Ticket Forms and Fields) - Support Workspaces (Views, Macros, Contextual Workspaces) - Support Account Setup and Billing, Channels and Team management - Chat (Triggers, Agents, Shortcuts) - Guide Articles Creation and Management - Explore Dashboards and Queries - Sell Setup - Zendesk Suite integrations and 3rd party apps - Integration with other systems (Jira, Tymeshift, Round Robin) I help to visualize the processes in Zendesk tools using BPMN, provide training and continuous support. In addition to Zendesk, I also have an experience of managing and optimization of NetSuite and Interworks.
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    Administrate
    Zendesk API
  • $10 hourly
    I'm a recruiter with over a year of experience and great English skills. Experienced with Traffit software, candidate sourcing, screen calling, choosing suitable candidates and presenting them to the clients within the SSC/BPO sector. I have great English skills. I communicate in English on a daily basis.
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    Microsoft Excel
    StreamElements
    Communication Skills
    Customer Service
    OBS Studio
    HR & Recruiting Software
    Resume Screening
    Recruiting
  • $15 hourly
    I'm a business analyst with experience in client communication and management. Experienced in QA industry, and recruitment.
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    Sourcing
    Data Analysis
    Sales
    Information Technology
    Database
    Client Management
    Strategy
    Microsoft Office
  • $10 hourly
    Results-driven professional with 5 years of experience in compliance, specializing in the intersectionof Marketing, Finance, and Compliance. Possesses a strong attention to detail and a proactiveattitude, ensuring meticulous adherence to regulatory requirements. Collaborative team player whoexcels in achieving common goals through effective communication and independent work. Thrivesin multicultural environments, adept at engaging with diverse stakeholders.
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    Yoga Instruction
    Yoga
    Translation
    Microsoft Excel
    Microsoft Office
    Pega Platform
    Oracle JD Edwards EnterpriseOne
    Invoice
    Salesforce
    Stakeholder Management
    Grant
    Italian
    English
  • $13 hourly
    I worked with an event organizing company as a client support agent and the work was to respond to client inquiries, do bug testing on the website and provide a report, and we were trained on communicating with clients.
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    HR & Business Services
    Staff Recruitment & Management
    Human Resources
    Freshdesk
    Customer Support
    Product Knowledge
    Data Entry
    Email Support
    Order Tracking
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