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Hire the best Zendesk Specialists in San Salvador, SV

Check out Zendesk Specialists in San Salvador, SV with the skills you need for your next job.
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  • $10 hourly

    • 5.0/5
    • (8 jobs)
    Hi Im Irene! I am a results-driven professional with a proven track record in both account management and administrative assistance. With a career spanning over 6 years, I have developed a unique skill set that combines strategic relationship-building, meticulous organizational abilities, and exceptional communication skills. 🔹 Expertise: Account Management (2 years): During my tenure as an Account Manager, I successfully nurtured and expanded a diverse portfolio of client accounts. My strategic approach to client relationships allowed me to understand their unique needs and tailor solutions that not only met their objectives but exceeded expectations. I consistently achieved high customer satisfaction scores and increased account revenue through a combination of attentive customer service and innovative problem-solving. Client Relationship Building: I excel in establishing strong and lasting connections with clients, serving as a trusted point of contact and advisor. My ability to understand client pain points and align them with suitable offerings led to repeat business and referrals. Strategic Planning: I developed and executed strategic account plans that identified growth opportunities, mitigated risks, and ensured long-term account success. My proactive approach resulted in increased account retention and upselling opportunities. Administrative Assistance (4 years): My experience as an Administrative Assistant equipped me with the organizational finesse and attention to detail necessary to maintain smooth operations within a fast-paced environment. My responsibilities encompassed a wide range of tasks, demonstrating adaptability and resourcefulness. These are the services I can provide to you: *Phone Handling *Live Receptionist *Live Chat Support *Email Support *Inbound and Outbound Calls *Billing and Payment Inquiries *Follow up with providers, manufacturers, e-commerce, real estate *Support customers with any need If you are interested send me a message and let's connect!
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    Project Management
    Team Management
    Helpdesk
    Meeting Notes
    Administrative Support
    Calendar Management
    Documentation
    Email Support
    Customer Service
    Scheduling
    Data Entry
  • $17 hourly

    • 4.7/5
    • (7 jobs)
    I am a professional with a high level of experience in managing people and projects of various levels and types from Tech Support/Customer Service and Sales, Personal Assistant, Business process improvement, among others. My broad background and experience include: - Managing a large account of clients, many high profiles, and acting as their main point of contact for up-sells, problem-solving. - Worked for Companies like Hotels.com, Bell Canada, DISH Network, Great Health Works, National Debt Relief, Checkpoint Security, Appliance Factory Parts. Pledge Property Management. On top of this I am proficient in: - Appfolio - Zendesk Ticketing system. - Zoho Desk - Internet research – keywords, competitive analysis, content ideas, marketing research, etc. - Report and analysis - Transcribing (audio, video) - Translation (Spanish to English) - Customer service and support - Problem-solving - Independent Virtual Contractor - Chat Support - Vendors research Previous roles have included: - Maintenance at a Property Management Company - Recruiter - Operations Manager (DISH Network) / BILINGUAL Queue (Spanish & English) - Customer Service, Tech Support and Sales / BILINGUAL Queue (Spanish & English) - Customer Service Retention (Great Virtual Works) / BILINGUAL Queue (Spanish & English) - QA Analyst for NDR (National Debt Relief) / BILINGUAL Queue (Spanish & English) - Dispatcher for a Locksmith Company in Canada (Checkpoint Security) (phone or chat) - Bilingual Customer Service representative, e-commerce company through live chat support or phone - Live Chat support for Appliance Factory Parts I have my dedicated workspace, a soundproof office, with A/C free of distractions and home-related noises with High-speed Internet with a backup, Reliable Power generator and backup power source
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    Administrative Support
    Bilingual Education
    Quality Assurance
    Customer Support
    Customer Service
    Quality Control
    Dispatch & Tracking Solutions LETS
    Online Chat Support
  • $12 hourly

    • 5.0/5
    • (3 jobs)
    Hi! Thank you for checking my profile, I have 10 years of experience in customer service, account management, and sales field, worked for telecommunications and internet-based companies in Canada and United States. I can definitely help you with your clients and increase your revenue. Book your meeting now and let's make it happen!
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    Recruiting
    Pipedrive
    Customer Support
    Virtual Assistance
    Video Editing & Production
    Microsoft Office
    Email Communication
    Social Media Content
    Salesforce
    Sales
    Google Workspace Administration
    Administrative Support
    Email Support
    Inbound Inquiry
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    Master Business Administration Email/ Chat / Phone support experience. (10 years) Customer service and technical support. Excel, Salesforce, Oracle, Zendesk, and Power BI knowledge. Back office and Team leader experience. (2 years)
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    Product Knowledge
    Customer Support
    Data Entry
    Scheduling
    Time Management
    Email Support
    Order Tracking
    Phone Support
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Hi, I'm Jonathan, a dedicated and empathetic Customer Service and Technical Support Agent with a passion for delivering exceptional service. With 9 years of experience, I have a proven track record of resolving issues quickly and efficiently, always maintaining a positive and professional approach. I am adept at troubleshooting technical issues, managing customer concerns, and ensuring a seamless customer experience. My bilingual communication skills (English/Spanish) allow me to connect effectively with diverse clients, ensuring their satisfaction. In addition to my customer service expertise, I have hands-on experience in property management, including managing Airbnb listings and coordinating property operations using platforms like Hostaway and Turno. Core Skills: 1. Back Office Support 2. Bilingual Customer Support (Spanish/English) | Live Chat 3. Technical Troubleshooting (Windows 7/8/10/11, Netsapiens PBX) 4. Helpdesk Technician (IT, VOIP Yealink, Microsoft 365) 5. CRM Platforms (Zendesk, Freshdesk, Rhombus, Intuiface, Salesforce) 6. Billing & Freight Logistics Support 7. Property Management (Airbnb Listings, Hostaway, Turno, Lightspeed) 8. Multitasking & Communication (Email, Slack) SPANISH: Hola, soy Jonathan, un agente de servicio al cliente y soporte técnico dedicado y empático, apasionado por ayudar a los clientes a resolver problemas y brindar un servicio excepcional. Historial comprobado de brindar soluciones efectivas de manera oportuna manteniendo una conducta positiva y profesional. Charlemos sobre cómo puedo subir de nivel tu negocio. 1. Back Office Support 2. Bilingual Customer Support (Spanish/English) | Live Chat 3. Technical Troubleshooting (Windows 7/8/10/11, Netsapiens PBX) 4. Helpdesk Technician (IT, VOIP Yealink, Microsoft 365) 5. CRM Platforms (Zendesk, Freshdesk, Rhombus, Intuiface, Salesforce) 6. Billing & Freight Logistics Support 7. Property Management (Airbnb Listings, Hostaway, Turno, Lightspeed) 8. Multitasking & Communication (Email, Slack) Puedo asegurarle que puede contar conmigo para una relación laboral a largo plazo.
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    Magento
    Customer Support
    Microsoft Windows
    Technical Support
    Logistics Coordination
    Customer Experience
    AnyDesk Software
    Customer Service
    TeamViewer
    Salesforce
    Troubleshooting
    VoIP PBX
    Online Chat Support
    Spanish
  • $15 hourly

    • 5.0/5
    • (7 jobs)
    A Self- motivated professional that thrives on innovation and overcoming challenges, learning new skills. I had worked within the call center industry for more than 18 years; and I learned how to manage people also how to treat customers through customer service experience, I was in charge of a Team in the retention area, that show me how to handle stress also I worked as a sales manager and Customer Service Manager, and work under pressure to fulfill customer and Client's needs. My skills *Outstanding Customer Service *Attention to detail *Organized *Great Communication *Excellent Written and Communication skills *Quick learner *Flexible *Proficient in Zendesk, Shopify *Familiar with Microsoft Suite My previous employment roles have taught me several skills: I am highly organized, a quick learner, efficient and adaptable. I speak fluent English and Spanish
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    LiveAgent
    ClickUp
    Slack
    Administrative Support
    Virtual Assistance
    Email Communication
    Shopify
    Data Entry
    Office 365
    Customer Satisfaction
    Phone Support
    English
    Spanish
    Online Chat Support
  • $8 hourly

    • 5.0/5
    • (8 jobs)
    Expérience dans la recherche académique. Étudiant en psychologie. Plus de 3 ans d’expérience dans le service client trilingue (appels, email, chat). Sentez-vous à l'aise de m'envoyer un message pour discuter à propos d'un job ou projet. —--------------------------------------------------------------------------------------------------- Experience in academic research. Psychology student. Over 3 years' experience in trilingual customer service (calls, email, chat) Feel free to send me a message to discuss a job or project. —------------------------------------------------------------------------------------------------- Experiencia en investigación académica. Estudiante de psicología. Más de 3 años de experiencia en atención al cliente trilingüe (llamadas, email, chat). No dude en enviarme un mensaje para hablar de un trabajo o proyecto.
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    Data Entry
    Virtual Assistance
    Helpshift
    Customer Service
    Ticketing System
    Phone Support
    Inbound Inquiry
    Spanish
    French
    Email Support
    Online Chat Support
  • $30 hourly

    • 5.0/5
    • (1 job)
    International Marketing bachelor degree graduate. English and Spanish speaker. Customer service oriented with technical support skills as well. I also have Adobe Illustrator skills at a basic-intermediate level. I consider myself a very responsible person with teamwork abilities and with excellent communication skills. I've been working with Google Workspace products for over three years now, supporting end-user apps as well as the Admin console. I've also designed a few informational WordPress sites and landing pages.
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    Adobe Illustrator
    Social Media Marketing
    Google Workspace Administration
    Customer Service
    Microsoft Office
    Technical Support
    Email Communication
  • $5 hourly

    • 0.0/5
    • (1 job)
    Hello, my name is Stephannie I’ve been working online for around 4 companies over these last 5 years. I have done work as a customer service representative, technical support assistant, also I worked at a financial company located in the USA. At the moment I am working on a project as a Customer Success Manager. Assisting with onboarding and setting up new clients. Also, completing the configuration and optimization of marketing campaigns. Managing feedback and approval processes with clients. Organizing and optimizing campaigns for performance, generating custom reports and client deliverables. Ensuring the success of each client and their campaigns. The most important things about me are that I am a reliable worker dedicating myself fully to my projects. I love what I do. Some of my technical skills: - Microsoft Word, Excel sheet, PowerPoint, Outlook - Data research - Doc files - Maintaining database - Adobe Photoshop - Zendesk - Slack - QQ Catalyst - E-mail Marketing & Automation - E-mail Campaigns (Blasts) - Google Suite - Excellent typing, speaking, and writing skills in English and Spanish. I have also many soft skills that are very useful for business: 1. Telecommunication skills 2. Organizing skills 3. Handling complex situations 4. Working under pressure
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    Email Marketing
    Email Communication
    Data Entry
    Telemarketing
    Communication Skills
    Bilingual Education
    Technical Support
    Customer Service
    Photography
    Online Chat Support
    Email Support
  • $17 hourly

    • 0.0/5
    • (0 jobs)
    I am bilingual with experience in video creation, translation and also marketing and financial analysis, whether you are trying to translate, edit, do investment analysis or do promotional branding, I can help you. Knowledge. -Canvas, Adobe Premiere, commercial view, Wordpress and Microsoft. -Complete project management from start to finish. - Proficiency in English and Spanish. -Communication is very important to me, let's stay in touch. Additionally, Open to receiving constructive criticism and open to constant changes.
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    H-2B Visa
    Computer Hardware
    Financial Analysis
    Adobe Premiere Pro
    Spanish English Accent
    Language Interpretation
    Video Editing
    Microsoft Dynamics 365
    Local Operations
    Translation
    Communication Skills
    Tutoring
    Live Interpretation
    Software Localization
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    As a customer success specialist, my focus has always been on ensuring the satisfaction and continued success of our users and customers. With over 5 years of experience in the technology sector, I have developed a unique ability to understand and anticipate client needs, making sure they receive effective and personalized solutions. My professional vision focuses on creating exceptional customer experiences, where each interaction becomes an opportunity to strengthen long-term loyalty and value. I am committed to continuous improvement and innovation, always looking for new ways to exceed customer expectations and contribute to company success. Main Skills: * Critical customer care experience * SaaS * Time management * Quantitative Troubleshooting * Google Analytics * Jira * Google Data Studio * Customer Support * Interpersonal Communication * Technical Support • Zendesk (Certified) • Salesforce (Certified) • Strategic partnerships • CRM software • Slack • Customer retention • Employee relations • Benefits administration • Employee Evaluation • Business Analysis • IT support • Desktop support • Microsoft SQL Server • Help Desk • Computer Networking
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    Compensation & Benefits
    SaaS
    Order Processing
    Customer Service Analytics
    Slack
    Intercom
    Salesforce
    Jira
    Tracking Number
    Order Fulfillment
    Employee Engagement
    Customer Experience
    Customer Support
    Virtual Assistance
  • $11 hourly

    • 3.2/5
    • (2 jobs)
    Hello! I'm an account manager/ executive administrator with a lot of experience working through different types of situations, in different types of businesses, and with a lot of skills using CRMs such as Salesforce and Zendesk. I'm a fast learner person and results-oriented. I have experience working with JIRA for project management and using Windows and Mac as OS. If you're looking for a committed, knowledgeable, responsible, and organized person, I'm the guy for the job!
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    Business Intelligence
    Microsoft Power BI
    Microsoft Windows
    Salesforce CRM
    Technical Support
    Data Analysis
    Customer Support
    Customer Service
    Salesforce
    Invoicing
    MacBook
    Email Support
  • $9 hourly

    • 2.8/5
    • (1 job)
    Over the past five years, I've seen remarkable professional growth in myself. My strong work ethic, guided by integrity and performance, fuels my confidence in making a significant impact while embracing new, thrilling challenges.
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    Administrative Support
    Data Entry
    Communication Etiquette
    Ticketing System
    Email Support
    Online Chat Support
    Microsoft Excel
    Microsoft Word
    Helpdesk
    Tech & IT
    Virtual Assistance
    Phone Communication
    Technical Support
    Customer Service
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I'm Cesia, a Virtual Assistant enthusiast excited to build a thriving career in administrative and operational support. Although I'm new to the field, my strong passion for organization, communication, and assisting others fuels my eagerness to learn and succeed. I'm dedicated to delivering dependable and efficient services that contribute to business success. I bring customer service experience, data entry proficiency, excellent email and phone etiquette, and strong typing skills.
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    Calendar Management
    Data Entry
    Email Management
    CapCut
    Canva
    Asana
    Notion
    Avaya
    3CX
    VMWare
    Microsoft Outlook
    Communication Etiquette
    Microsoft Excel
    Customer Service
  • $16 hourly

    • 4.5/5
    • (29 jobs)
    Technical engineer in computer science, 3 years of experience as a professor of computing at an elementary school, amateur writer, editor and proofreader. 12 years Data Entry specialist and advance MS Excel/Google Spreadsheet user. Long experience as social networks Content Moderator. Specialist in implementation of Home-office models: Migration of office business systems to remote work and their adaptations in different commercial areas. Training for areas of human resources in the hiring and administration of personnel in person. Creation of adjustment models of labor contracts and salary system from a standard model to a remote work model. Creation of support systems for remote productivity monitoring.
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    Subtitles
    Translation
    Database
    Administrative Support
    English to Spanish Translation
    Data Scraping
    PDF Conversion
    Microsoft Excel
    Error Detection
    Accuracy Verification
    Google Docs
    CRM Software
    Data Entry
  • $10 hourly

    • 4.5/5
    • (15 jobs)
    I have over 11 years of progressive experience in the Support Engineer field.  My professional history includes positions such as Google Apps for Work Support (G Suite) as well as Systems Engineer and Support at Hospitality Wifi (Remote Job).   Most recently, as an L1 Customer Support Engineer on Crossover.com, Engineer-Tech Support at Hostpapa and Jotform (Both Remote Job). My responsibilities include resolving issues related to HTML, CSS, PHP, Javascript, etc, and CMS such as Wordpress, Joomla, Moodle, etc, through Tickets, Email, Chat, Zoom, and Calls. Regards. Carlos Carcamo
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    Spanish English Accent
    CSS
    Web Development
    Google Apps Script
    Ticketing System
    HTML
    Jotform
    WordPress
    Customer Support
    English
    Technical Support
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    I'm a Operation Supervisor for a BPO, who has experience in administrative tasks. Looking to pursue a career in Project Management. As well I do have experience in translation from English to Spanish and Spanish to English.
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    CRM Software
    Asana
    Technical Project Management
    Adobe Inc.
    Phone Communication
    Technical Support
    Audio Effects
    Customer Service
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