Hire the best Zendesk Specialists in Turkey
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- $15 hourly𝐓𝐎𝐏 𝐑𝐀𝐓𝐄𝐃 freelancer on Upwork ⭐️ 💯 15 minutes of response time with 100% Client Satisfaction! ✅ A sharp vigilance to make sure that your work is well executed. Around 8000 hours worked so far. 100% jobs completed with ⭐️⭐️⭐️⭐️⭐️Ratings Satisfaction with Quality of work within the Deadline is Guaranteed. Hello and welcome to my Upwork. My name is Shaheryar and I am a customer support and ecommerce expert based in Busra, Turkey with 13 years of experience in this field. I have worked with several clients in various industries including fashion, beauty, electronics, and more. My expertise lies in providing exceptional customer service, ensuring customer satisfaction and loyalty, and improving the overall customer experience. Additionally, I am highly skilled in handling complex issues and finding solutions that benefit both the customer and the company. As an ecommerce expert, I have experience working with multiple online platforms such as Shopify, Magento, WooCommerce, and BigCommerce. I am knowledgeable in product listing optimization, inventory management, SEO, and digital marketing strategies. 👩💻𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: 🌟Virtual Assistance 🌟Administrative Support 🌟Customer Support 🌟Shopify & WordPress 🌟Product Listing / Product Data Entry 🌟Amazon Vendor Support Services 🌟G-suite (Google Docs, Google Sheets, etc.) 🌟Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) 🌟Adobe Photoshop 💻𝐌𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐀𝐫𝐞𝐚: 👉𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞: ✅Admin Work ✅Ecommerce Store Management ✅Proofreading ✅Market Research 👉𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲: ✅Data Entry from Directories ✅Organizing/Gathering Data from Web page to Excel, Word, etc. ✅PDF Conversion (PDF to Excel/Word Specialist) ✅Scanned Pages to Editable Document ✅Fast Typing (70 W.P.M.) ✅Data Cleansing ✅MS Excel, Word, Spreadsheets, Docs. 👉𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐟𝐨𝐫 𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐭𝐨𝐫𝐞𝐬: ✅Product Research & Uploading (Shopify, WordPress, Walmart, Etsy, eBay, WooCommerce, etc.) ✅Inventory Management ✅Order Fulfillment (Shopify, Oberlo, AliExpress) ✅Follow up with Shipping partners for fulfillment and Delivery of orders ✅Customer Support (Gmail, Zendesk, Freshdesk) ✅Dispute Specialist (Shopify, eBay, Walmart, Amazon, etc.) ✅Social Media Management & Moderation (Facebook, Instagram, etc.) 👉Web Development: Shopify/WordPress Fixes ✅Web Design (PSD / Photoshop) ✅PSD to WordPress Development ✅Website Redesign and Development ✅WordPress Theme Setup and Customize ✅WooCommerce Setup and Customize ✅Elementor / Visual Composer / Corner Stone / Other Page Builders ✅Custom WordPress Theme Development ✅Custom WordPress Plugin Development ✅HTML, CSS Customization / Layout Fixes ✅Genesis Framework 𝐂𝐋𝐈𝐄𝐍𝐓𝐒' 𝐒𝐀𝐓𝐈𝐒𝐅𝐀𝐂𝐓𝐈𝐎𝐍 My clients' satisfaction reflects the kind of freelancer I am. So, I aim to deliver quality results with minimal to no supervision. Please read the reviews from my previous clients where they speak about my professionalism, quality, and work ethic - I’m confident you will find me outstanding among the crowd. If you have any questions or would like to discuss this further, please do not hesitate to contact me. Let's connect for a one-on-one interview and see how I can help grow your business. Best Regards, Shaheryar Shahzad eCommerce ArchitectZendeskAmazon Seller CentralCustomer SupportAmazon Advertising ConsoleSocial Media PluginHuman Resource ManagementeBay PPCAmazon Listing OptimizationTechnical SupportReview or Feedback CollectionSourcingGraphic DesignShopifyWordPress
- $27 hourly★★★★★ "Easy to work with and very professional. I appreciated his quick turnaround for a market research project. I plan to work with him again." ★★★★★ "Thank you for the speedy response and for being proactive!" ★★★★★ "The best guy! The approach and dedication he has is top notch. I recommend to you any day!" ★★★★★ "This was my second project with Ugur—very professional and detail-oriented with my real estate research project. Highly recommend." ★★★★★ "Everything is good. Met all deadlines. Communicated efficiently. Recommend!" TOP RATED PLUS ✅ 100% Job Success ✅ $65,000+ earned in Upwork ✅ $60,000+ earned in individual clients out of Upwork ✅ All positive feedback from clients ✅ 8000+ Upwork Hours ✅ 8+ years of experience Below are some companies I have worked with ; 📌 Letgo ( Spain 🇪🇸 ) 📌 Trivago ( Germany 🇩🇪 ) 📌 CES Communication ( Malta 🇲🇹 ) 📌 Multigrain International LLC ( United States 🇺🇸 ) 📌 Imar Istanbul ( Turkey 🇹🇷 ) 📌 Roda International ( Spain - Israel 🇪🇸 🇮🇱 ) 📌 Insoft Services UK ( United Kingdom 🇬🇧 ) Hello, it's Ugur! With over 8 years of experience in customer support, sales, lead generation, and exhibition management, I bring a wealth of expertise to the table. I have a natural talent for sales and have had the privilege of working with both European and American companies, allowing me to develop a diverse and well-rounded skill set. Throughout my career, I have consistently demonstrated my ability to exceed sales targets and cultivate strong client relationships, establishing a proven track record of success. My communication style is confident and engaging, and I possess excellent listening skills, enabling me to understand and address client needs effectively. As a result, I have earned a reputation as a trusted advisor and a valuable asset in any sales role. Beyond my sales prowess, I have had the opportunity to travel globally, attending trade shows and conferences. Moreover, I have been invited to deliver speeches about my experiences and success story to influential figures in the industry. I possess a high level of confidence in public speaking and have a natural ability to connect with people, making me a sought-after speaker in the business community. In addition to my strong interpersonal skills, I am highly organized, detail-oriented, and driven by results. I consistently deliver exceptional outcomes for my clients and have earned a reputation as a reliable and dedicated professional. My adeptness at managing multiple projects simultaneously and surpassing expectations further contributes to my success. If you are seeking a confident and experienced sales professional with a proven track record of success, I would be thrilled to connect with you and explore how I can bring value to your business. 🔗 My core competencies: 🔸 Lead Generation 🔸 Agricultural and seafood business expertise globally ( import & export ) 🔸 IT product sales 🔸 Sales & Marketing 🔸 Zoho Analytics , Monday, Zendesk, Zoiper, Google Docs, CRM tools , Hubspot, 🔸 Sales Call Scripts & Email Scripts 🔸 Live Chat and Phone Support Representative 🔸 Telemarketing - B2B & B2C 🔸 Customer Service Agent 🔸 Customer Service Supervisor ( Team Lead ) 🔸Business / Sales Development ManagementZendeskCustomer Relationship ManagementTurkishOutbound CallCustomer SupportSalesB2B MarketingLead GenerationCustomer ServiceAppointment SettingCold CallingCustomer AcquisitionTelemarketingSales & Marketing
- $32 hourlyAbout me: Open-minded Enjoy to develop personally Native in German; fluent in English and Turkish Commerical College education (Austria)ZendeskGoogle AnalyticsFacebook Ads ManagerSocial Media MarketingGoogle Tag ManagerSalesSalesforceHubSpotGoogle AdsOffice 365PPC Campaign Setup & ManagementCustomer SupportCopywritingEmail Support
- $35 hourlyProactive and results-driven professional with a proven track record in operations and customer experience management. With over 6 years of experience in diverse industries, I have honed my skills in project management, team leadership, and relationship management. My expertise lies in optimizing processes, enhancing efficiency, and driving success in fast-paced environments. I excel in building strong client relationships, leading remote teams, and achieving exceptional results. An effective communicator with a passion for problem-solving, I am committed to delivering outstanding customer experiences and contributing to the growth and success of forward-thinking organizations.ZendeskCustomer SupportCross Functional Team LeadershipProject ManagementManagement SkillsRoot Cause AnalysisProject DeliveryEmail CommunicationClient ManagementSupervisionLeadership SkillsCustomer ServiceTeam ManagementOnline Chat Support
- $17 hourlyI have more 3 years experience in Customer Service. My experience covers different segments in several industries in 4 languages: English, Turkish, Russian, and Azerbaijani. I have delivered successful customer service for startups and medium-sized companies. Experienced in: • Manager of Public Relations • Various types of CRM softwares • "Cold Calling" • Real Estate Customer Service Representative • Medical Call Center Expert • Technical Customer Support Skilled in: • Verbal and nonverbal communication • Problem Solving and Critical Thinking • Scheduling and Time Management • Public Speaking • Constructive Feedback • Clarity • Empathy • Presentations • CounselingZendeskCustomer ServiceCustomer SupportCRM SoftwareEmail CommunicationAdministrative SupportManagement SkillsHelpdeskCustomer Relationship ManagementCold CallingLive Chat SoftwareData EntryZoho CRMTechnical SupportTurkishEnglishRussianEmail SupportPhone Support
- $16 hourlyLot of communication and speaking skills. I am a hard-working individual who enjoys working. I am excellent at meeting deadlines. I have 6 years of experience in the business. If you need someone very perfectionist, fast, and creative, I'm the right choice! ;) I am a native Danish and Turkish speaker, but not the best to English.. But the job I will have should be in Danish or Turkish. I am not so good to english. - By choosing me you get fast work. - I deliver my work on time. - I am flexible and I finish my job within the deadlineZendeskProduct KnowledgeCommunication EtiquetteEmail CommunicationCustomer SupportEmail Support
- $15 hourlyWelcome! I'm a native Dutch speaker who excels at Customer Support and other Support related roles. I'm born and raised in Deventer, The Netherlands. Later on I achieved my Bachelor's Degree in Linguistics at the K.T.U. As of now, I provide a variety of services - mainly in Dutch, on a freelance basis. Being tech-savvy and a fast learner, has helped me overcome the struggles of working in a fast paced environment. If you're looking for a Customer Support Specialist, Virtual Assistant, Transcriber, Voice Recorder or any other interesting role where I can be of assistance, let's have a chat!ZendeskEmail CommunicationOnline Chat SupportEmail SupportCustomer SatisfactionCustomer SupportGorgiasVoice-OverGeneral TranscriptionVoice ActingDutchEnglishWritingTypingTranslation
- $12 hourlyI'm a English, German and Turkish speaking translator. Looking for freelance or contracted jobs around the globe. I am a son to a Turkish family but was born in Germany and lived there for 12 years so that's where my native German and Turkish skills come from. English on the other hand I am self thought. But still am very fluent with great vocabulary. Worked at translation jobs, customer service jobs for European and Asian firms. Right now I am looking for a stable freelancer job as a customer service representative. I have hands on knowledge on Zendesk, and various Office Applications. Also a great understanding in tech related things in general.ZendeskTechnical TranslationOffice 365TranslationCustomer SatisfactionCustomer ServiceContent WritingWritingProofreadingGermanTurkishEnglish
- $45 hourlybilgisayar alanında kendime güveniyorum çocukluktan gelen bir merakım var bu sektörde yaklaşık 3 senedir aktif olarak çalışıyorum ve kendimi geliştirmek için elimden geleni yapıyorum eğer bir gün sizinle çalışırsak benden memnun kalacağınıza eminimZendesk
- $28 hourlyHi, I can contribute to your business with my strong background and experience in these fields: #Content creation #Editing #Translation #Transcription #Proofreading #Creative writing #SEO friendly content writing/editing #Research/Administrative work #Virtual assistance #Interviews Kind regards, SedefZendeskVirtual AssistanceNews WritingLocalizationArticleCustomer ServiceSEO WritingEnglish to Turkish TranslationWebsite ContentContent WritingTranslationContent LocalizationTurkishTranscriptionProofreading
- $20 hourly+8 years of experience in Customer support, helpdesk, and administrative support. Bilingual Arabic and French (Fluent English and German, beginner level in Italian, Portuguese and Turkish) Passion for people / Experience in customer support and training projects Excellent communication skillsZendeskChatGPTInbound InquiryProduct KnowledgeData EntryCustomer SatisfactionAdministrative SupportSchedulingCustomer SupportHubSpotPhone SupportEmail SupportEnglishFrenchOnline Chat Support
- $15 hourlyI am looking to work on projects that challenge me to explore new avenues of professional development and personal growth, while completely exploring my experience and my skills. Skill Set. Communications Specialist Customer Support and Services Sales ExecutiveZendeskClient ManagementSalesforceCommunicationsBusiness DevelopmentData EntryMarketingCustomer ServiceTeam ManagementPublic RelationsVirtual AssistanceCustomer SupportLead GenerationSales
- $10 hourlyHello, Throughout a robust 5-year career, I've offered exceptional support to startups, steering them towards successful launches and strategic growth. 1. Executive Assistance: Excellence in managing administrative tasks such as email handling, scheduling, call management, bookkeeping, and social media management, always ensuring utmost confidentiality and precision. 2. Project Management: Expertise in Agile methodologies, skilled in planning, organizing, and delivering projects using platforms like JIRA, Trello, Asana, and ClickUp. 3. Customer Service: Proficient in handling customer queries, providing prompt solutions, and maintaining high customer satisfaction. Skilled in using CRM platforms like Salesforce, Zoho and HubSpot. 4. Web Design: Adept in managing and editing user-friendly websites platforms such as WordPress, Squarespace, and Shopify. 5. Google Ads: Certified Google Ads specialist, excelling in maximizing online visibility and audience engagement. Additional technical proficiency includes: - Graphic Design: Adobe Suite, Canva - Email Campaigns: Mailchimp - Bookkeeping: Xero, QuickBooks Online - Transcription: Expert in transcribing audio meetings and video calls - Office Tools: Microsoft Office 365, Google Suite - SEO Tools: Google Search Console, MOZ, SEMRush - AI and Machine Learning Tools: ChatGPT **Notable Achievements**: - Achieved a success rate of over 96% in project management. - Consistently received high customer service ratings. - Successfully increased marketing engagement rates through Google Ads campaigns. I am eager to apply my diverse skill set, unwavering commitment to excellence, and confidentiality to drive your business's success.ZendeskMicrosoft ExcelGoogle SheetsLight BookkeepingHubSpotProject ManagementSocial Media ManagementCalendar ManagementAdministrative SupportVirtual AssistanceCustomer Service
- $13 hourlyAn open-minded, customer centric professional who enjoys working in tech start-up culture and making impact on people’s daily lives.ZendeskIntercomSocial Media ManagementFreelance MarketingSoftware QACommunicationsCommunity ManagementRegression TestingBusiness OperationsTeam ManagementJira
- $12 hourlyHallo zusammen, ich bin 27 Jahre alt, bin in Deutschland aufgewachsen und wohne seit zwei Jahren in der Türkei. Habe mehrere Jahre an Erfahrungen im Call Center Bereich gesammelt. Zuletzt habe ich in einem Inkassounternehmen als Advisor gearbeitet im Inbound/Outbound, sowie Mail Verkehr/Briefverkehr. Derzeit bin ich auf der Suche nach neuen Aufträgen und hoffe auf eine gemeinsame Zusammenarbeit :) Gerne bei weiteren Fragen auf mich zukommen. Liebe Grüße NergisZendeskVirtual AssistanceEmail SupportOnline Chat SupportTicketing SystemChat & Messaging SoftwareCall Center ManagementSalesforceCustomer ServiceHelpdeskCRM SoftwarePhone SupportAnswered TicketSalesforce CRM
- $13 hourlyI am Looking for a Home Office Job as a Customer support agent. I am working very disciplined and efficient. I was born and raised in Germany so I am looking for a Job preferably in German Language. I am looking forward to hearing from you as soon as possible to convince you of my abilities.ZendeskCustomer ServiceGorgiasAdobe PhotoshopMicrosoft WindowsApple iWorkAdobe Inc.ShopifymacOSMicrosoft OfficeEnglish
- $19 hourlyA young man who can speak 5 languages and who's interested in studying new things everyday. Who lived in many countries and knows many things about different cultures , loves computers and crypto . Can learn and adapt to any job fast.ZendeskOnline Chat SupportCustomer SupportTechnical SupportCryptographyEnglishCryptocurrencyActive ListeningContent WritingEducationTech & IT
- $22 hourlyGreetings ! My name is Deniz and I have three years of experience in various Customer Service departments. I am fluent in German and English, I have been using both in a professional level at work. I have work experience in companies from Germany and Switzerland. I listed below some of my strenghts and services that I can provide ; -- Multilingual: German, English and Turkish. -- Experienced in Salesforce and Zendesk. -- Very harmonious person at the workplace. -- Strong solution-oriented, accustomed to analyzing complex problems and finding the optimal solution while following company policies and procedures, but still able to take initiative without hesitation when needed. -- Smooth talker, always with a nice and friendly attitude towards the customer (both written and verbal) --Familiar using formal business language, email templates, etc. --Familiar with interdepartmental communication and workflow. --Organized and always professional in the workplace. --Willing to solve customers' problems as soon as possible and receive positive feedback. --Both familiar with phone and email support + experience as technical support for over a year. --Quick learner with engineering background . -- Eager to manage tasks in the best way possible, always seek for customer satisfaction. Besides all of these, I am a very hardworking and easygoing person that everyone can get along with. Send me a message if you are interested in working with me. I hope to hear soon from you. All the best !ZendeskSlackCustomer SupportCustomer ServiceWooCommerceEnglishGermanMicrosoft OfficeIT SupportPhone SupportTechnical SupportEmail SupportSalesforce
- $5 hourlyGraduated from Ege University Translation and Interpretation(German) in 2020. Looking to use language skills in the professional world. Customer Service, KYC analysis.ZendeskiOSTechnical Project ManagementPhone CommunicationTechnical SupportCustomer Service
- $9 hourlyMy name is Kenan I am 27 years old and I reside in Turkey/Izmir. I completed my education in Karaelmas University Media and Advertising Department. I developed myself on Advertising, Media and Sales operations and gained certain experiences. I worked in the field of content production and content editing for a certain period. I improved myself in editing programs such as EDIUS. In my personal life, I am involved in multi-cultural groups, I come together with people from many different countries. For this reason, I have a high language predisposition and I have improved myself in English. My interest in sales operations and my commitment to the sales operation as an employee helped me to improve customer satisfaction in the companies I worked for. The companies I worked for caused me to experience many programs used in the sector, so the list of programs and contents I know is below: - Zendesk - Salesforce - Google Sheets - Microsoft Office - EDIUS - Adobe Premiere Pro What I find strong about myself: - I am successful in social skills - High sales and persuasion skills - I am solution-oriented and cool-headed - I am a quick learner and a simple thinker - Accepting my shortcomings and striving to improve them - I can create interesting advertisements by combining attention-grabbing elements of advertising with sales products. - Being interested in visual designs as well as being able to create my own visual designs The items above are my strengths. I am really excited about my contribution to your sales operations and the experience I will gain. I hope the hear soon from you. Best Regards.ZendeskGoogle Sheets AutomationGoogle SheetsAdobe Premiere ProEdiusMicrosoft OfficeIT SupportServerCustomer ServiceSalesforcePhone SupportEmail Support
- $15 hourlyI'm an architect but I am comfortable to do freelance 2D/3D works and provide customer service on products or any business. I am up for full-time and part-time jobs. Skills · Strong communication (Customer service) · ZenDesk (Live/Email support) · MetaTrader (Trading) · AutoCad (2D drawing) · Sketchup (3D drawing) · Lumion (Animation) · Blockchain (Cryptocurrency/NFT)ZendeskNFTLive Chat SoftwareMetaTrader 5MetaTrader 4CryptocurrencyMetaverseArchitectural Design2D Design3D Animation3D Game ArtEmail SupportCustomer ServiceCustomer Support
- $5 hourlyManaging a flourishing food and courier business comes with daily distractions from core operations. Is your business growth suffering as a result? The solution is simple: Hire a Virtual Assistant! Hello, I'm Cosmos, and I am committed to providing comprehensive support for food service and courier service businesses. With over a decade of customer service experience, I've helped startups, medium-sized, and large enterprises thrive by delivering top-tier administrative services and unmatched customer support, turning customers into loyal advocates. My capabilities span a wide spectrum: ✅ Ticket Management: Proficient in Freshdesk, Zendesk, and Hubspot ticket management. ✅ Order Tracking: Experienced in real-time order tracking to ensure on-time deliveries. ✅ Discount Processing: Skilled in processing discounts to enhance customer satisfaction. ✅ Fulfillment Tracking: Proficient in tracking order fulfillment for a seamless customer experience. ✅ Invoice Creation: Capable of creating custom invoices tailored to your business needs. ✅ Refunds/Returns: Experienced in handling refunds and returns in alignment with your brand's policies. My proficiency extends to essential tools and platforms: 🔧 Office Suites: Microsoft Office Suite, Google Suite. 📞 Communication: Slack, Skype, Zoom. 🗂️ Project Management: Trello, Asana, Monday.com. 📦 Order Management: Order Desk. ☁️ Cloud Storage: Dropbox. 🎨 Design: Canva. 📊 Survey: Survey Monkey. 📅 Scheduling: Calendly. 📢 Marketing: Hubspot, LinkedIn. I'm more than just support; I am your partner in achieving operational excellence, nurturing customer satisfaction, and building enduring relationships with your valued clientele. Ready to transform customer inquiries into loyalty and repeat business? Let's embark on this journey toward excellence! 𝐇𝐢𝐫𝐞 𝐦𝐞 𝐧𝐨𝐰 to 𝐆𝐞𝐭 𝐒𝐭𝐚𝐫𝐭𝐞𝐝, where excellence is our destination!"ZendeskCustomer SupportCustomer CareTime ManagementPersuasive ToneRefund ProcessingOrder ManagementProblem SolvingSlackTravel & HospitalityVirtual AssistanceLive Chat SoftwareCRM SoftwareCustomer ServiceHubSpot
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