Hire the best Zendesk Specialists in Turkey

Check out Zendesk Specialists in Turkey with the skills you need for your next job.
  • $20 hourly
    Greetings, I am Deniz, a seasoned professional with extensive experience in various Customer Service departments. Fluent in German, English, and Turkish, I have leveraged my linguistic proficiency at a professional level in workplaces across Germany and Switzerland. Here are some of the strengths and services I bring to the table: Multilingual Proficiency: Fluent in German, English, and Turkish. Technical Proficiency: Experienced in utilizing Salesforce, Zendesk, and E-commerce platforms. Harmonious Team Player: Known for fostering a positive and collaborative work environment. Solution-Oriented: Adept at analyzing complex problems, adhering to company policies and procedures, and taking initiative when necessary. Effective Communication: Possessing excellent verbal and written communication skills, including formal business language and email etiquette. Interdepartmental Collaboration: Familiar with seamless interdepartmental communication and workflow. Organized Professional: Maintaining a high level of organization and professionalism in the workplace. Customer-Centric: Committed to resolving customer issues promptly and ensuring positive feedback. Diverse Support Experience: Well-versed in both phone and email support, with over a year of experience in technical support. Quick Learner: With a background in engineering, I am skilled at quickly grasping new concepts and technologies. Task Management: Eager to efficiently manage tasks, always striving for customer satisfaction. Feel free to reach out if you are interested in collaborating. I look forward to the opportunity. Best regards, Deniz
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    Administrative Support
    WordPress
    Remote Connection Support
    Telecommunications
    Troubleshooting
    SaaS
    Microsoft Office
    Slack
    Phone Support
    Technical Support
    Email Support
    Customer Support
    Customer Service
    Salesforce
  • $28 hourly
    Hi, I can contribute to your business with my strong background and experience in these fields: #Content creation #Editing #Translation #Transcription #Proofreading #Creative writing #SEO friendly content writing/editing #Research/Administrative work #Virtual assistance #Interviews Kind regards, Sedef
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    Virtual Assistance
    News Writing
    Customer Service
    SEO Writing
    English to Turkish Translation
    Website Content
    Content Writing
    Content Localization
    Article
    Translation
    Turkish
    Proofreading
  • $12 hourly
    𝐓𝐎𝐏 𝐑𝐀𝐓𝐄𝐃 freelancer on Upwork ⭐️ 💯 15 minutes of response time with 100% Client Satisfaction! ✅ A sharp vigilance to make sure that your work is well executed. Around 8000 hours worked so far. 100% jobs completed with ⭐️⭐️⭐️⭐️⭐️Ratings Satisfaction with Quality of work within the Deadline is Guaranteed. Hello and welcome to my Upwork. My name is Shaheryar and I am a customer support and ecommerce expert based in Bursa, Turkey with 13 years of experience in this field. I have worked with several clients in various industries including fashion, beauty, electronics, and more. My expertise lies in providing exceptional customer service, ensuring customer satisfaction and loyalty, and improving the overall customer experience. Additionally, I am highly skilled in handling complex issues and finding solutions that benefit both the customer and the company. As an ecommerce expert, I have experience working with multiple online platforms such as Shopify, Magento, WooCommerce, and BigCommerce. I am knowledgeable in product listing optimization, inventory management, SEO, and digital marketing strategies. 👩‍💻𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: 🌟Virtual Assistance 🌟Administrative Support 🌟Customer Support 🌟Shopify & WordPress 🌟Product Listing / Product Data Entry 🌟Amazon Vendor Support Services 🌟G-suite (Google Docs, Google Sheets, etc.) 🌟Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) 🌟Adobe Photoshop 💻𝐌𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐀𝐫𝐞𝐚: 👉𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞: ✅Admin Work ✅Ecommerce Store Management ✅Proofreading ✅Market Research 👉𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲: ✅Data Entry from Directories ✅Organizing/Gathering Data from Web page to Excel, Word, etc. ✅PDF Conversion (PDF to Excel/Word Specialist) ✅Scanned Pages to Editable Document ✅Fast Typing (70 W.P.M.) ✅Data Cleansing ✅MS Excel, Word, Spreadsheets, Docs. 👉𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐟𝐨𝐫 𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐭𝐨𝐫𝐞𝐬: ✅Product Research & Uploading (Shopify, WordPress, Walmart, Etsy, eBay, WooCommerce, etc.) ✅Inventory Management ✅Order Fulfillment (Shopify, Oberlo, AliExpress) ✅Follow up with Shipping partners for fulfillment and Delivery of orders ✅Customer Support (Gmail, Zendesk, Freshdesk, Gorgias) ✅Dispute Specialist (Shopify, eBay, Walmart, Amazon, etc.) ✅Social Media Management & Moderation (Facebook, Instagram, etc.) 👉Web Development: Shopify/WordPress Fixes ✅Web Design (PSD / Photoshop) ✅PSD to WordPress Development ✅Website Redesign and Development ✅WordPress Theme Setup and Customize ✅WooCommerce Setup and Customize ✅Elementor / Visual Composer / Corner Stone / Other Page Builders ✅Custom WordPress Theme Development ✅Custom WordPress Plugin Development ✅HTML, CSS Customization / Layout Fixes ✅Genesis Framework 𝐂𝐋𝐈𝐄𝐍𝐓𝐒' 𝐒𝐀𝐓𝐈𝐒𝐅𝐀𝐂𝐓𝐈𝐎𝐍 My clients' satisfaction reflects the kind of freelancer I am. So, I aim to deliver quality results with minimal to no supervision. Please read the reviews from my previous clients where they speak about my professionalism, quality, and work ethic - I’m confident you will find me outstanding among the crowd. If you have any questions or would like to discuss this further, please do not hesitate to contact me. Let's connect for a one-on-one interview and see how I can help grow your business. Best Regards, Shaheryar Shahzad eCommerce Architect
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    Amazon Seller Central
    Customer Support
    Amazon Advertising Console
    Social Media Plugin
    Human Resource Management
    eBay PPC
    Amazon Listing Optimization
    Technical Support
    Review or Feedback Collection
    Sourcing
    Graphic Design
    Shopify
    WordPress
  • $18 hourly
    Experienced E-commerce VA & Customer Support Representative with a proven track record of providing excellent customer service and support. Fluent in Dutch and English, with strong communication and problem-solving skills. 💼 My experience as an E-commerce VA & Customer Support Representative 💼 ➤ Marketing ➤ Scheduling ➤ Product Research ➤ Customer Inquiries ➤ Customer Satisfaction ➤ Monitor market trends ➤ Email correspondence ➤ Shopify, Bol.com and Amazon ➤ Plan and coordinate travel arrangements ➤ Manage inventory and order fulfillment processes ➤ Coordinate with suppliers and vendors to ensure timely product delivery ➤ Create and manage task lists, ensuring all assignments are completed on time 🧑‍💼📝 A bit about myself: I have over five years of experience in the e-commerce sector, with two of those years spent independently as an online retailer. Following this, I transitioned to working as a customer service representative Virtual Assistant and an e-commerce specialist for the remaining years. These experiences have provided me with valuable insights and skills in managing various aspects of e-commerce operations, customer satisfaction, and sales. 🛠️🔧 Skill set: ✔︎ CRM: Zendesk, Gorgias, HubSpot ✔︎ E-commerce: Shopify, Bol.com, Amazon ✔︎ Payment systems: Rebilly, Buckaroo, Paypal, Klarna, Stripe ✔︎ Management systems: Slack, Jira, Notion and cloud apps ✔︎ AI tools: ChatGPT, Gemini, and Midjourney 🌐🗣️ Language Proficiency: ➤ Native speaker of Flemish and Turkish due to being born and raised in Belgium with Turkish roots ➤ Solid command of English and basic understanding of French 💡🎓 Professional Skills: ➤ Extensive customer service experience ➤ Adept problem-solving abilities ➤ Excellent communication skills ➤ Customer-focused approach ➤ Demonstrated adaptability and resilience I am envisioned as a team player so we can achieve common goals. Also willing to work with flexible working hours, evenings, weekends, and holidays. 💻🔌 Equipment: ✔︎ Silent home office ✔︎ MacBook Pro 13-inch ✔︎ High-speed fiber internet connection ✔︎ LG-pro headset
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    Customer Satisfaction
    Customer Support
    Turkish to English Translation
    English to Turkish Translation
    Turkish to Dutch Translation
    Dutch to English Translation
    Dutch
    English to Dutch Translation
    Customer Service
    Ecommerce Website
    Telemarketing
    Microsoft Office
    Translation
    Sales
  • $16 hourly
    Lot of communication and speaking skills. I am a hard-working individual who enjoys working. I am excellent at meeting deadlines. I have 6 years of experience in the business. If you need someone very perfectionist, fast, and creative, I'm the right choice! ;) I am a native Danish and Turkish speaker, but not the best to English.. But the job I will have should be in Danish or Turkish. I am not so good to english. - By choosing me you get fast work. - I deliver my work on time. - I am flexible and I finish my job within the deadline
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    Product Knowledge
    Communication Etiquette
    Email Communication
    Customer Support
    Email Support
  • $13 hourly
    I am Looking for a Home Office Job as a Customer support agent. I am working very disciplined and efficient. I was born and raised in Germany so I am looking for a Job preferably in German Language. I am looking forward to hearing from you as soon as possible to convince you of my abilities.
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    Customer Service
    Gorgias
    Adobe Photoshop
    Microsoft Windows
    Apple iWork
    Adobe Inc.
    Shopify
    macOS
    Microsoft Office
    English
  • $20 hourly
    Half-German and half-Turkish person; native in German and Turkish, near-native C1/C2 level fluency in English with a background in psychology, translation, and hotel management, along with experience in customer service and support.
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    English
    Turkish
    German
    Translation
    German Tutoring
    Shopify
    Gorgias
    Administrative Support
    Executive Support
    Phone Support
    Email Support
    Virtual Assistance
    Customer Service
    Customer Support
  • $20 hourly
    +8 years of experience in Customer support, helpdesk, and administrative support. Bilingual Arabic and French (Fluent English and German, beginner level in Italian, Portuguese and Turkish) Passion for people / Experience in customer support and training projects Excellent communication skills
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    ChatGPT
    Inbound Inquiry
    Product Knowledge
    Data Entry
    Customer Satisfaction
    Administrative Support
    Scheduling
    Customer Support
    HubSpot
    Phone Support
    Email Support
    English
    French
    Online Chat Support
  • $15 hourly
    I am looking to work on projects that challenge me to explore new avenues of professional development and personal growth, while completely exploring my experience and my skills. Skill Set. Communications Specialist Customer Support and Services Sales Executive
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    Client Management
    Salesforce
    Communications
    Business Development
    Data Entry
    Marketing
    Customer Service
    Team Management
    Public Relations
    Virtual Assistance
    Customer Support
    Lead Generation
    Sales
  • $30 hourly
    ★★★★★ "Easy to work with and very professional. I appreciated his quick turnaround for a market research project. I plan to work with him again." ★★★★★ "Thank you for the speedy response and for being proactive!" ★★★★★ "The best guy! The approach and dedication he has is top notch. I recommend to you any day!" ★★★★★ "This was my second project with Ugur—very professional and detail-oriented with my real estate research project. Highly recommend." ★★★★★ "Everything is good. Met all deadlines. Communicated efficiently. Recommend!" TOP RATED PLUS ✅ 100% Job Success ✅ $65,000+ earned in Upwork ✅ $60,000+ earned in individual clients out of Upwork ✅ All positive feedback from clients ✅ 8000+ Upwork Hours ✅ 8+ years of experience Below are some companies I have worked with ; 📌 Letgo ( Spain 🇪🇸 ) 📌 Trivago ( Germany 🇩🇪 ) 📌 CES Communication ( Malta 🇲🇹 ) 📌 Multigrain International LLC ( United States 🇺🇸 ) 📌 Imar Istanbul ( Turkey 🇹🇷 ) 📌 Roda International ( Spain - Israel 🇪🇸 🇮🇱 ) 📌 Insoft Services UK ( United Kingdom 🇬🇧 ) Hello, it's Ugur! With over 8 years of experience in customer support, sales, lead generation, and exhibition management, I bring a wealth of expertise to the table. I have a natural talent for sales and have had the privilege of working with both European and American companies, allowing me to develop a diverse and well-rounded skill set. Throughout my career, I have consistently demonstrated my ability to exceed sales targets and cultivate strong client relationships, establishing a proven track record of success. My communication style is confident and engaging, and I possess excellent listening skills, enabling me to understand and address client needs effectively. As a result, I have earned a reputation as a trusted advisor and a valuable asset in any sales role. Beyond my sales prowess, I have had the opportunity to travel globally, attending trade shows and conferences. Moreover, I have been invited to deliver speeches about my experiences and success story to influential figures in the industry. I possess a high level of confidence in public speaking and have a natural ability to connect with people, making me a sought-after speaker in the business community. In addition to my strong interpersonal skills, I am highly organized, detail-oriented, and driven by results. I consistently deliver exceptional outcomes for my clients and have earned a reputation as a reliable and dedicated professional. My adeptness at managing multiple projects simultaneously and surpassing expectations further contributes to my success. If you are seeking a confident and experienced sales professional with a proven track record of success, I would be thrilled to connect with you and explore how I can bring value to your business. 🔗 My core competencies: 🔸 Lead Generation 🔸 Agricultural and seafood business expertise globally ( import & export ) 🔸 IT product sales 🔸 Sales & Marketing 🔸 Zoho Analytics , Monday, Zendesk, Zoiper, Google Docs, CRM tools , Hubspot, 🔸 Sales Call Scripts & Email Scripts 🔸 Live Chat and Phone Support Representative 🔸 Telemarketing - B2B & B2C 🔸 Customer Service Agent 🔸 Customer Service Supervisor ( Team Lead ) 🔸Business / Sales Development Management
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    Customer Relationship Management
    Turkish
    Outbound Call
    Customer Support
    Sales
    B2B Marketing
    Lead Generation
    Customer Service
    Appointment Setting
    Cold Calling
    Customer Acquisition
    Telemarketing
    Sales & Marketing
  • $25 hourly
    About me: Open-minded Enjoy to develop personally Native in German; fluent in English and Turkish Commerical College education (Austria)
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    Google Tag Manager
    Sales
    Salesforce
    Office 365
    PPC Campaign Setup & Management
    Customer Support
    Copywriting
    Email Support
    Google Analytics
    Facebook Ads Manager
    Social Media Marketing
    HubSpot
    Google Ads
  • $18 hourly
    Hi, I am a lecturer at a German language vocational school and a corporate trainer. I was involved in every single job I did so for, as a team member or a team leader on rollout projects. I am used to SPSS, EVIEWS, HPQC, SAP HR, SAP FI, SAP CO, SAP MM, SAP, SD, LOGO TIGER, OFFICE 2017, IATA Aviation, Altea train the trainer certified, E-Commerce software programs. I can analyze sets of data. I am used to customer service and quality checks. Further I am used to time pressure.
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    IBM SPSS
    Training Plan
    Data Analysis
    Training Presentation
    Quality Assurance
    SAP
  • $19 hourly
    A young man who can speak 5 languages and who's interested in studying new things everyday. Who lived in many countries and knows many things about different cultures , loves computers and crypto . Can learn and adapt to any job fast.
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    Online Chat Support
    Customer Support
    Technical Support
    Cryptography
    English
    Cryptocurrency
    Active Listening
    Content Writing
    Education
    Tech & IT
  • $11 hourly
    Hello there! I'm a passionate lover of languages, a translator, and a proofreader who's all about precision. My journey has taken me through the exciting world of Canada's tech startups, and I've also had the hands-on experience of running my very own restaurant in Turkey. These experiences have given me a unique blend of skills, including operations, mastery in ensuring happy customers, and a culinary expertise that adds a special touch to my skill set. I've also gained valuable experience in translation, including video games, embassy work, and various freelance projects. So, when it comes to language, you can count on me for a wide range of expertise. Whether it's English, French, Turkish, Italian translation into Dutch, I'm here to make your content shine with the highest level of quality and accuracy. Let's connect and chat!
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    Slack
    Asana
    Account Management
    Proofreading
    Localization
    Hospitality & Tourism
    Translation
    Customer Service
    Freshdesk
    Jira
    Dutch
  • $23 hourly
    I’m a Tech-Savvy Customer Support Specialist with over 6 years of experience. I specialize in helping businesses and individuals resolve technical challenges quickly, optimize their customer support processes, and improve overall customer satisfaction. My background in Apple’s tech support and team management roles has given me a deep understanding of both technical troubleshooting and creating seamless customer experiences. I’m committed to delivering high-quality work on time and maintaining clear, regular communication to ensure smooth collaboration. Let’s work together to solve your technical and business challenges.
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    Administrative Support
    Project Management
    Tech & IT
    iOS
    Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
  • $10 hourly
    • Resolving customer issues and concerns. • Identifying high-risk clients and addressing complaints. • Validating and verifying documents. • Managing support tickets using Zendesk. • Inputting data accurately and efficiently. • Handling withdrawal requests and resolving amount-related problems. • Updating CRM system with relevant activities. • Providing assistance and support through live chat. • Conducts investigations. • Preparing daily reports regarding agent’s performance, • Check & Balance on the agent & customer’s communications. • Cash Management, Administration Activities, and Maintain Invoices. • Daily Cash Flow Report, Fixed Assets Report. • Procurement Reports of Stock and GoodsInflow to the Organization. • Maintaining Accurate Records and Bookkeeping. • Managing Accounts Receivable and Accounts Payable. • Preparing Daily Operations Reports. • Preparing Monthly Vehicles Sales Report.
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    Management Information System
    Microsoft Office
    ERP Software
    Oracle
    Customer Relationship Management
    Office Management
    Administrative Support
    Bookkeeping
    Data Entry
    Report Writing
    Management Skills
    Business Operations
    Account Reconciliation
    Financial Analysis
  • $13 hourly
    Hi! My name is Ilker and I was born and lived in Germany for 17 years, until I moved to the country where my parents are from, Turkey. I hold both citizenships and speak both languages fluently. I currently study German studies in the Akdeniz University in Antalya. I have over two years of experience working as a email based customer support agent for German and English customers.
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    Microsoft PowerPoint
    Computer Hardware
    Computer Hardware Installation
    Microsoft Teams
    Microsoft Outlook
    Microsoft Excel
    Slack
    Microsoft Word
    Customer Support Plugin
    Turkish
    English
    German
    Email Support
  • $13 hourly
    Hallo zusammen, ich bin 27 Jahre alt, bin in Deutschland aufgewachsen und wohne seit zwei Jahren in der Türkei. Habe mehrere Jahre an Erfahrungen im Call Center Bereich gesammelt. Habe unteranderem in einem Inkassounternehmen als Advisor gearbeitet im Inbound/Outbound, sowie Mail Verkehr/Briefverkehr. Ebenfalls habe ich als Customer Service Support Manager gearbeitet und in diversen Projekten für Mail Support gearbeitet. Derzeit bin ich auf der Suche nach neuen Aufträgen und hoffe auf eine gemeinsame Zusammenarbeit :) Gerne bei weiteren Fragen auf mich zukommen. Liebe Grüße Nergis
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    Virtual Assistance
    Email Support
    Online Chat Support
    Ticketing System
    Chat & Messaging Software
    Call Center Management
    Salesforce
    Customer Service
    Helpdesk
    CRM Software
    Phone Support
    Answered Ticket
    Salesforce CRM
  • $22 hourly
    İm 29 years old born in germany and raised in Türkiye. İ had a lot of experience as a customer Representative while using my German and English.
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    Translation
    Customer Service
    Microsoft Office
    Freshdesk
    Turkish
    English
    German
    Call Center Management
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