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Hire the best Zendesk Specialists in Houston, TX

Check out Zendesk Specialists in Houston, TX with the skills you need for your next job.
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  • $30 hourly

    • 5.0/5
    • (46 jobs)
    Maria is a talented web designer with 8 years of experience in creating stunning, functional websites. She is passionate about using her skills to help clients achieve their online goals and improve their digital presence. Maria began her career in 2014 as a Graphic Designer, where she gained valuable experience in Photoshop and Image Edition. She later transitioned to Web Design and Project Management and has since worked with a wide range of clients, from small businesses to large corporations. As a web designer, Maria has a deep understanding of user experience (UX) design and a talent for creating intuitive, user-friendly interfaces. She is skilled in designing websites that are both aesthetically pleasing and highly functional, and she stays up-to-date with the latest design trends and technologies. Some of her skills include but are not limited to: -WordPress Developer / Web Design -Spanish Transcriptions -Spanish to English Translations -English to Spanish Translations -Spanish Proofreading -HTML -CSS -Customer Service -Zendesk Live Chat Customer Service. -Wix Expert - UI/UX Designer - Figma - Adobe xd
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    Proofreading
    Data Entry
    English to Spanish Translation
    Dev & IT Project Management
    Microsoft Word
    Customer Service
    Spanish to English Translation
    UI/UX Prototyping
    WordPress
    Wix
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    I am an accomplished Manager, Marketing, and Sales professional with a proven track record of delivering award-winning customer service. With over a decade of experience in online marketing, my skills are as a Client Success Manager, SEO Strategist, Client Services Ambassador, Director of Operations, and Production Manager. In my current role as a Client Success Manager at Capital RG, I manage and nurture existing client relationships, while onboarding new clients in acquisitions, due diligence, financing, project management, and upselling current clients. I have strong expertise in SEO strategy, account management, and production management that was gained during my tenure at a Google Partner Agency. Here I performed white hat SEO for 40 monthly clients and tracked, reported, optimized, and analyzed website analytics and SEO results. I also onboarded new clients and developed client relations, upselling product solutions. As a Technical Platform Trainer at LexisNexis-Reed Elsevier, I provided software training, and onboarded nurses, doctors, and faculty with tier III technical support and resolution for testing issues. I supported the upselling of all LexisNexis educational software products and earned the Reed Elsevier Outstanding Client Service Award. My leadership skills were honed during her time at AT&T Interactive/Ingenio, where I was a Team Leader for AT&T Interactive Digital Product Support. I onboarded clients, trained new employees, and created and maintained Standard Operating Procedures in Salesforce, and Taxonomy-A/B Testing. My expertise in computer skills, including Salesforce, JIRA, SharePoint, Shopify, Google Docs, and Breeze.PM, QuickBooks, AdWords, Google Analytics, and MS Office, further strengthen my ability to effectively manage projects and teams. As Director of Operations at H2 Builders, I managed project managers, subcontractors, and client selections, established job costs, permits, timelines, change orders, and insurance, and monitored job site progress while coordinating work schedules. With my extensive experience in Management, Marketing, Sales, and Customer Service, combined with my leadership skills, I am a valuable asset to any organization.
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    Key Account Management
    Social Media Advertising
    Social Media Account Setup
    Lead Generation
    A/B Testing
    Salesforce
    Account Management
    SEO Keyword Research
    Microsoft Excel
    WordPress
    SEO Competitor Analysis
    SEO Performance
    SEO Setup & Configuration
    Jira
  • $10 hourly

    • 4.9/5
    • (6 jobs)
    I am a caring,friendly, organized freelancer with 2 years of experience.. Passionate about improving the quality of people’s lifestyles. Specialized in customer support, Virtual assistant, Telemarketing, setting appointments, all social media platforms. Booking of meetings, live chat support, phone calls. Scheduling of appointment Fast typing Tech sales Email marketing/management Social media management Generating Leads Facebook Instagram YouTube TikTok
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    Appointment Scheduling
    Communications
    Email Management
    Acuity Scheduling
    Customer Service
    Apollo.io
    Salesforce
    Lead Generation
    Telemarketing
    Trello
    Loom
    Cold Calling
    HubSpot
    Asana
  • $14 hourly

    • 4.2/5
    • (9 jobs)
    My past experience has taught me leadership, the ability to plan and execute, attention to detail and a creative side I'd love to showcase any chance I get. Some of my additional skills include, creating spreadsheets, data entry, and Microsoft Suite, Zendesk, Freshdesk, social media management, Lead Generation and problem solving. My goal is to help entrepreneurs grow their business.
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    Freshdesk
    Online Chat Support
    Lead Generation
    Payment Processing
    Insurance Verification
    Social Media Website
    Spreadsheet Software
    English
    Data Entry
    File Management
    Critical Thinking Skills
    Problem Solving
    Microsoft Word
    Scheduling
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY SHALEEN DILONE Talented professional with experience in supply chain management, inventory management, and process SUPPLY CHAIN / PROCUREMENT MANAGER optimization. Proven track record of successfully reducing costs and increasing operational efficiency.
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    QuickBooks Enterprise
    Shopify
    Technical Support
    Community Management
    Customer Service
  • $22 hourly

    • 0.0/5
    • (0 jobs)
    Hi there! I am searching for work as a virtual assistant or coordinator 👩🏻‍💻 I enjoy making clients' lives easier by taking care of various tasks such as logistics, administration, ensuring operations run smoothly, keeping projects on track, and maintaining organization of all of the above. I aspire to thrive in my next project where I can make an impact and achieve client, professional, and personal goals. My professional strengths to highlight -- ☁️ SOFT SKILLS ☁️ ✔︎ Multi-tasking ✔︎ Organization ✔︎ Effective communication ✔︎ Problem-solving ✔︎ Efficiency ✔︎ Attention to detail ✔︎ Time management 💻 TECHNICAL SKILLS 💻 ✔︎ Program implementations (Platforms, workflow processes, training) ✔︎ Sales Engagement Platforms (Outreach, Salesloft, Gong, Groove) ✔︎ Email comms ✔︎ Calendar management and scheduling ✔︎ Resource creation (Decks, presentations) ✔︎ Google Suite ✔︎ Microsoft Excel ✔︎ Zendesk ✔︎ Asana project management ✔︎ Salesforce reporting & administration At home, I also spend time: - Updating and tracking my budget - Travel planning - Organizing my calendar - Fitness planning and staying active - Learning French - Following Formula 1 racing If you think we'd be a good fit, let's work together! ✨
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    Internal Reporting
    Employee Onboarding
    Travel Planning
    Administrative Support
    Scheduling
    Program Management
    Technical Support
    Typing
    Email Support
    Customer Support
    Microsoft Excel
    Salesforce CRM
    Virtual Assistance
    Data Entry
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I’m Kehinde Gafar, a detail-oriented data management professional with extensive experience in data entry, quality control processes, and database administration. I am proficient in using various software tools including MS Excel, MS Access, and data management platforms such as Smartsheet , Primavera P6 , MS project and Jira. With a proven track record in managing data entry tasks accurately and efficiently, I excel at ensuring data integrity, meeting deadlines, and implementing process improvements. My ability to maintain precision while managing large datasets makes me an ideal candidate for any data-driven role.
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    Mining
    Primavera P6
    Project Management Support
    IT Support
    Scheduling
    Nursing Management
    Nursing
    Healthcare Management
    Email Support
    Data Analysis
    Data Extraction
    Data Mining
    Chat & Messaging Software
    Customer Support
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I’m Lola Laosun, an organized and efficient administrative professional with over five years of experience in managing projects and delivering exceptional customer service. I have a proven track record of supporting executives and contributing to overall company performance. My roles at NTT DATA – MetLife, United Health Group, and Oscar Health have equipped me with strong skills in client relations, process optimization, and team collaboration. I am passionate about maintaining high levels of customer satisfaction and using my expertise to enhance operational efficiency. I’m excited about the opportunity to bring my skills to any organization and help achieve your organizational goals. Dynamic administrative professional with over 5 years of experience in project management and customer service. Known for establishing rapport with clients and optimizing processes to enhance company performance. Articulate, results-oriented, and dedicated to maintaining high customer satisfaction.
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    Transaction Data Entry
    Data Entry
    Data Analysis
    Call Center Software
    Project Delivery
    Slack
    Chat & Messaging Software
    Technical Support
    Customer Engagement
    Phone Support
    Email Support
    Mining
    Data Extraction
    Data Mining
  • $30 hourly

    • 4.5/5
    • (12 jobs)
    🌟 𝗬𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗶𝗿𝗲! 🌟 🔍 𝗔𝗯𝗼𝘂𝘁 𝗠𝗲: Hey there! I'm Penny, your dedicated Customer Service Specialist. Passionate about providing top-notch service, I thrive on turning customer interactions into memorable experiences. 💎 𝙒𝙄𝙏𝙃 𝙐𝙋𝙒𝙊𝙍𝙆 𝙎𝙆𝙄𝙇𝙇 𝘾𝙀𝙍𝙏𝙄𝙁𝙄𝘾𝘼𝙏𝙄𝙊𝙉 𝙄𝙉 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 🥇 15+ years of PRO Customer Service, Operations Specialist 🌟 Top 3% Talent Marketplace | Top Rated Plus | 100% Job Success Score 💼 𝗦𝗸𝗶𝗹𝗹𝘀: 📞 Customer Support 📧 Email Support 💬 Live Chat Engagement 🤝 Customer Service Retention 🫶 Customer-Focused Approach 🌟 Problem Resolution Maestro 🚀 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲: I don't just handle inquiries; I create customer connections. With a friendly demeanor and a solution-oriented mindset, I'm here to ensure your customers feel heard and valued. 🌟 𝗪𝗵𝗮𝘁 𝗦𝗲𝘁𝘀 𝗠𝗲 𝗔𝗽𝗮𝗿𝘁: My secret sauce? A perfect mix of empathy and efficiency. Every interaction is an opportunity to exceed expectations and leave a lasting positive impression. 💬 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗢𝗳𝗳𝗲𝗿𝗲𝗱: 🔹Prompt and Polite Customer Support 🔹Engaging Live Chat Assistance 🔹Swift and Effective Problem Resolution 🖥️ 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲𝘀 𝗮𝗻𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗜 𝗮𝗺 𝗦𝗮𝘃𝘃𝘆 𝘄𝗶𝘁𝗵 🔹Zendesk 🔹Slack 🔹Intercom 🔹Hubspot 🔹Salesforce 🔹Pipedrive 🔹Zoho CRM 🔹Pipeline CRM 🔹Atlassian Confluence 🔹Google Workspace 🔹Microsoft Dyanamics 360 📈 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: 🌟 Maintained 98% Customer Satisfaction in previous roles 🚀 Reduced response time by 20% 💬 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲: Ready to elevate your customer service game? Let's discuss how I can contribute to your success. Your happy customers are just a message away! 🚀📬
    vsuc_fltilesrefresh_TrophyIcon Zendesk
    Atlassian Confluence
    Pipedrive
    Salesforce
    Customer Service
    Customer Satisfaction
    Customer Onboarding
    Customer Support
    Customer Experience
    Intercom
    Freshdesk
    Zoho CRM
    HubSpot
    Online Chat Support
    Email Support
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    As a new freelancer on Upwork, I’m excited to bring my skills and experience in finance and customer experience to the platform. While I don't have past projects or clients on Upwork yet, I have over 9 years of combined professional experience in Finance and Customer Experience. I am eager to showcase my abilities and deliver exceptional results for my future clients. I look forward to the opportunity to collaborate and help you achieve your goals! Some additional insight into my background: With 4+ years of combined experience in risk consulting (for a big 4 accounting firm) and financial analysis (for an oil and gas company in Houston, TX), I bring a unique blend of financial acumen and hands-on startup experience. After leaving the corporate world, I joined a healthcare tech startup, where I wore many hats—driving sales, shaping the customer experience, and leading initiatives across marketing and finance for 5+ years. I’m skilled in the back-office financial essentials: budgeting, forecasting, cash flow analysis, variance analysis, and financial modeling. I also have 5+ years of customer success experience, allowing me to work directly with clients to drive revenue and enhance satisfaction. This combination of financial insight and customer focus means I understand what it takes to build a solid foundation for growth and a strong customer-facing presence. Let's work together to bring your business vision to life!
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    JD.com
    Microsoft Visio
    Stripe
    Slack
    Jira
    Budget
    Oracle Hyperion Planning
    Cash Flow Analysis
    Accounting Basics
    Business Presentation
    HubSpot
    Microsoft Excel
    Client Management
    Presentations
  • $13 hourly

    • 3.5/5
    • (3 jobs)
    I believe that excellent customer service plays an important role in a successful business. My experience has taught me leadership, and the ability to plan and execute while paying attention to detail. Some of my additional skills include, creating spreadsheets, Zendesk, data entry, and Microsoft suite. I am seeking entry level positions with the opportunity to grow with the company. I consider myself a fast learner willing to obtain new skills.
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    Phone Support
    Email Support
    Telemarketing
    Customer Support
    Order Fulfillment
    Payment Processing
    Appointment Scheduling
    Spreadsheet Software
    Scheduling
    Account Management
    Slack
    Social Media Management
    Customer Service
    Data Entry
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