Hire the best Zendesk Specialists in Las Vegas, NV
Check out Zendesk Specialists in Las Vegas, NV with the skills you need for your next job.
- $20 hourly
- 5.0/5
- (4 jobs)
Accomplished customer service professional with over 20 years of experience in customer support and technical troubleshooting, advancing from entry-level roles to supervisory positions. Played a key role in the launch of 33 2K Games titles by collaborating with cross-functional teams to ensure smooth project execution and continuous operational success for each launch. Mentored Tier II representatives, maintaining a 92% CSAT rating through effective KPI monitoring and quality assurance. Proficient with a wide range of software, including Office 365 Suite, Zendesk, Workday, Confluence/Atlassian, PowerBI, and Salesforce, with a demonstrated ability to quickly adapt to new technologies, such as proprietary admin tools developed in-house to meet our teams unique needs. I'm driven by a commitment to operational success and continuous improvement which has led to my recent certification in Scrum methodologies.
Zendesk
People ManagementJiraOKTAMicrosoft ExcelMicrosoft SharePoint AdministrationMicrosoft Dynamics 365Microsoft 365 CopilotSlackSalesforceAtlassian ConfluenceScrumCommunity ManagementTechnical SupportCustomer Service - $30 hourly
- 5.0/5
- (2 jobs)
How to Optimize Your Business Operations and Skyrocket Customer Satisfaction Are inefficient processes slowing down your business? Struggling to create clear, effective SOPs that actually work? I specialize in helping small businesses, course creators, and membership-based enterprises accelerate their operations, boost efficiency, and dramatically improve customer satisfaction—all without the stress of complex systems. Here’s what my clients are saying: 🏅 "Our operational efficiency improved by 70%, transforming our entire process!" 🏅 "Customer satisfaction has skyrocketed—clients love our seamless service." 🏅 "We cut errors in half with SOPs that are finally clear and effective." If you’re thinking: 🔑 "I need to Optimize my business operations to save time and money." 🔑 "Our current SOPs are holding us back, and we need a fresh approach." 🔑 "I want to improve customer satisfaction and ensure our business runs smoothly." 🔑 "We’re growing, but our processes aren’t keeping up." Then let’s work together. I’ll take the burden off your shoulders, refining your processes and optimizing your operations to get the results you deserve. Here’s what you can expect: 🎉 Stop struggling with operational bottlenecks and confusion. 🎉 Implement Integrated, efficient SOPs that enhance productivity. 🎉 Achieve higher customer satisfaction and smoother business operations. Services I offer include: -Customer Support: Build stronger customer relationships and boost satisfaction. -Scheduling: Efficiently manage your appointments and timelines. -Web Design: Create user-friendly websites that convert. -Media Buying: Strategically plan and manage your media placements. -Business Management: Oversee all aspects of your business for optimized performance. -Graphic Design: Develop social media graphics that resonate with your brand. With 3+ years of experience as a Director of Operations and Digital Business Manager, I’ve helped over 30 clients improve their processes, some achieving up to a 300% increase in business satisfaction. Try My Marketing Formula For 30 Days, And Watch Your ROI Climb
Zendesk
SquarespaceTeachableWordPressKajabiInstagramFacebookGoogle Analytics 4ActiveCampaignCRM SoftwareFacebook AdvertisingGoogleCustomer Service - $35 hourly
- 5.0/5
- (1 job)
Hey y'all! I’m Rodarius, an independent contractor specializing in blending project management with AI technologies. Here’s what I bring to the table: 🤝🏿Streamlined Operations: Optimize workflows and increase efficiency. 🤝🏿AI-Powered Solutions: Leverage AI to solve complex problems and enhance decision-making. 🤝🏿Comprehensive Project Management: From planning to execution, I ensure your projects are delivered on time and within budget. 💪🏿I’m not just about managing tasks—I’m about finding innovative solutions. I leverage AI for everything, whether it’s developing customer-focused LLM prompts, researching perfect land locations, creating comparison analysis, or troubleshooting auto issues. Imagine what I could do for your projects! Reach out, and let’s explore how my skills can elevate your business! #ProjectSpecialist #AIIntegration #FreelanceExpert #ProblemSolver
Zendesk
AirtableNotionCommunity OutreachCustomer ServiceProfessional ToneDocument Management SystemSlackMeeting NotesDocument ReviewProblem ResolutionClient InterviewGoogle WorkspaceMicrosoft Office - $30 hourly
- 3.8/5
- (17 jobs)
Hello, Thank you for checking out my profile. I am an extremely organized individual with a high level of attention to detail who enjoys learning new things and is not afraid to ask questions. I also love to teach and guide others making training, coaching, employee development, and product education something that I am truly passionate about. I have 16 years of experience in the call center industry in roles ranging from high-pressure dream-driven takeaway-style telesales, extremely professional financial industries, account management and customer success, retention-focused customer service, email/chat support, and everything in between. I take pride in exceeding my employers’ and customers’ expectations every chance that I get. This has allowed me to excel in every position that I have held leading to my advancement and opportunity to take on more responsibility and tasks. I have had the privilege to hold titles such as telemarketer Setter/Closer, CSR, Key Account Manager, Team Lead, Training Manager, Forex Trading Coach, Customer Service Director to Call Center Director. I tend to thrive in stressful and high-pressure situations. This has helped me in my management roles. I have been in managerial positions responsible for all operations management of over 160+ employees across multiple locations while managing several client accounts at once. I have learned and am proficient in many contact center, project management, and collaborative systems such as different PBX/phone systems, CRMs, chat, and email clients, softphones, VPNs, G Suites, Microsoft, and many more. I am experienced in scriptwriting, policy and procedure creation as well as policy and procedural guide documentation creation, training material and course creation, product information docs, and more. Please do not hesitate to invite me to an interview so we can see how my skills and experience can help your business.
Zendesk
Project ManagementProcedure ManualCustomer ServiceEmployee TrainingTraining MaterialsGorgiasSalesScriptwriting - $25 hourly
- 0.0/5
- (0 jobs)
"I'm a tech-savvy professional with over 20 years of industry experience. My background in customer service, including computer hardware repair, software troubleshooting, and network support, has given me the expertise to handle a variety of complex problems. My experience working with clients from different sectors, such as government agencies, nonprofits, gaming companies, and telecoms, has also helped me adapt to different environments and industries, and effectively communicate with a diverse clientele. Let me use my skills and experience to provide top-notch service to move your next project forward. ADDITIONAL TERMS AND CONDITIONS Simple Interest Contract: This is a simple interest contract. The Finance Charge, Total of Payments and Payment Schedule set forth in the disclosures on page 1 of 6 may differ. The final payment may differ depending upon the dates payments are received and events which occur after this contract is made. For example, early payments will have the effect of reducing your final payment, while late payments will cause your final payment to be higher. Your promise requires you to pay the final payment on the date due, which payment will be equal to all unpaid sums due under this contract, even if the amount of the final payment differs from the amount of final payment disclosed on page 1 of 6 of this contract. Default: If you default in the performance of this agreement, because (1) you fail to make a payment later than 30 days past the date required by the agreement, or (2)
Zendesk
Help Desk Technology International ServicePROCall Center SoftwareTech & ITTechnical Project ManagementPhone CommunicationInventory ManagementVirtual Machine Operating SystemComputer HardwareEnd User Technical SupportCustomer SupportTechnical SupportEmail SupportOnline Chat SupportCustomer Service - $24 hourly
- 4.2/5
- (13 jobs)
To continue my journey as a top rated freelancer by consistently providing superior results to my clients. I specialize in office administration, project management, and customer support. With over 8 years combined experience in each field, I have the basic skills to hit the ground running from day one, along with the ability to provide valuable insight and contributions along the way. I am proficient in Microsoft Office, Salesforce, Zendesk, Zopim, and Adobe Photoshop and Illustrator to name a few. I pride myself, however, on my professionalism, integrity, diligence, and efficiency. I go the extra mile for each of my clients, and look forward to doing the same for you.
Zendesk
Adobe IllustratorAdministrative SupportCustomer SupportFashion DesignAdobe PhotoshopEmail CommunicationMicrosoft Office Want to browse more freelancers?
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