Hire the best Zendesk Specialists in Vietnam

Check out Zendesk Specialists in Vietnam with the skills you need for your next job.
  • $5 hourly
    I am a VA, E-Commerce/Shopify Customer Support on Upwork. I have more than 3 years of experience in Customer Service Roles and the Dropshipping industry, managing Shopify stores. I constantly improve my skills, I am actively engaged in self-development and personal growth. My skills: ✔️Email and Chat Support: Respond to questions, handle problems, and guarantee a flawless buying experience in a timely and professional manner. ✔️E-Commerce Virtual Assistance: Proficient in various aspects of E-Commerce management, including product listing, inventory management, order processing, and customer relationship management. ✔️Shopify Management: Expertise in managing Shopify stores, including product filling, editing, site maintenance, and utilizing various CMS tools such as Shopify's admin panel. ✔️Team Management: Effectively handles tasks, risks, and teams to guarantee project success in intricate situations. ✔️Customer Service: Skillfully communicating with customers to comprehend their demands, give frequent updates, and produce solutions that go above and beyond. ✔️Managing social media: Creating Engaging Posts; Facebook Ads Management: Customer Message and Comment Response. I value openness and honesty in my work. I'm eager to pick up new abilities and ready to do so. The main thing for me is to realize that my work helps my clients solve everyday problems, increase their business, and in general make life easier. Experience with Platforms and Tools: My extensive experience includes working with Shopify, ShopBase, Teechip, Oberlo, Custom Cat, FB Ads, AliExpress, WordPress as well as payment gateways like Stripe and PayPal. I am proficient in communication tools such as Skype, Gmail, Slack, Whatapps and experienced in project management platforms like Trello, Freshdesk, Zoho Desk, and Zendesk. Basic Adobe Photoshop AI, GG Drive, Spreadsheet, Notion, GG Calendar, ... What do you get by working with me: - step-by-step approval; - always adhere to the agreed terms; - acceptable price; - quality (I devote maximum time and attention to each project, I prefer to figure it out in any incomprehensible situation, good reviews for me are not just a rating, but a powerful incentive to move on); - always in touch.
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    Copywriting
    AliExpress
    Ecommerce Order Fulfillment
    Shopify
    Stripe
    PayPal
    Dropshipping
    Customer Support
    Product Listings
    Email Support
    Order Processing
    Freshdesk
  • $15 hourly
    I am an experienced technical support professional with expertise in providing email and chat support. I have 4+ years of experience offering technical support for Strikingly.com, LayoutHub.com, and VillaTheme.com. My strong knowledge of web-based technologies and customer service skills have allowed me to quickly and effectively troubleshoot and resolve customer issues.
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    WooCommerce
    HTML
    JavaScript
    Technical Support
    CSS
    Shopify
    IT Support
    Customer Support
    Email Support
  • $5 hourly
    Greetings! As a highly skilled freelancer specializing in customer support, virtual assistance, and admin support, I am delighted to introduce myself: • I am a reliable and professional specialist with over 7 years of experience in customer service, administrative support, and virtual assistance. Fluent in multiple languages, I have successfully collaborated with diverse businesses, including those in cryptocurrencies, Forex, e-commerce, and software industries. • My expertise includes managing customer service operations across platforms like Zendesk, Intercom, and HelpScout, as well as e-commerce platforms such as Shopify and Dropified. I am also proficient in project management tools like Asana and Trello, and I have extensive experience with G-Suite, MS Office, and CRM systems. • My approach is tailored to each client's needs, focusing on building strong customer loyalty and ensuring repeat business. With a track record of delivering exceptional results, I am committed to helping your business thrive.
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    Administrative Support
    Shopify
    Technical Support
    Customer Service
    Intercom
    Data Entry
    Computer Skills
  • $8 hourly
    I can use both English and Japanese. I have one year and a half years of experience in the position of Japanese Interpreter/ Translator for Japanese company. At Fujikura Ltd., I was able to work directly with Japanese managers, so I understand a part of the working culture of Japanese people. In addition, I am a passionate, self-motivated person who is keen on learning. I would like to improve my skills on Japanese, technical knowledge, business analysis and communication skill. If I have chances, I will be always enthusiastic to learn and try my best to reach my goals.
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    Customer Service
    ServiceNow
    Online Research
    Language Interpretation
    Translation
    Operating System
  • $6 hourly
    I'm an experienced customer support agent in social media company. I've worked daily with complaints, inquiries and required information about the function or problems occurring on the app/website. I provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process. I use positive writing while answering customers' tickets as I believe it will deliver the best experience to them. I'm a hard-working and detail-oriented. Also, regular and open communication is vital to me while I work.
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    Trend Analysis
    Test Plan
    Customer Support
    Test Case Design
    Test Report
    Communication Etiquette
    Technical Support
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