The Best Zoho CRM Specialists For Hire In the Dominican Republic

Check out Zoho CRM Specialists in the Dominican Republic with the skills you need for your next job.

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$12 hourly
Charlie C.
- 5.0/5
- (14 jobs)
I am a highly self-motivated and well-organized professional, equipped with outstanding problem-solving skills and robust capabilities. I excel at swiftly identifying issues and taking decisive, independent actions tailored to specific situations. Languages: Bilingual Fluent in both (Spanish, and English)

Zoho CRM
Product Knowledge
Scheduling
Answered Ticket
Email Communication
Microsoft Office
Slack
Customer Relationship Management
Data Entry
Quality Assurance
Zendesk
Phone Support
Email Support
$13 hourly
Skiny B.
- 4.8/5
- (13 jobs)
My name is Sky Baez, and I am a highly organized and proactive Virtual Administrative Assistant with over 5 years of experience in managing administrative tasks and customer service. I am fluent in both English and Spanish, allowing me to effectively communicate with diverse clients. My specialization in Zoho CRM enables me to optimize customer relationship management, ensuring effective follow-up and smooth communication. Key Skills: -CRM Management: Extensive experience in setting up, maintaining, and analyzing data in Zoho CRM, enhancing workflow efficiency and contact management. -Effective Communication: Exceptional verbal and written communication skills in both English and Spanish, facilitating clear and effective interactions with clients and internal teams. -Organization and Planning: Ability to manage multiple tasks and priorities, ensuring deadlines are met and projects are handled efficiently. -Problem Solving: Proactive approach to identifying and resolving issues, contributing to continuous process improvement. -Adaptability: Experience working in remote environments, allowing me to quickly adapt to new tools and work dynamics. I am committed to adding value to your team through exceptional administrative support and a customer-focused approach. I am excited about the opportunity to contribute to your success.

Zoho CRM
Spanish
Microsoft Excel
Virtual Assistance
Scheduling
Zoho Creator
Zoho Projects
CRM Software
CRM Automation
Agile CRM
Facebook
Instagram
Social Media Marketing
Social Media Management
Email Communication
$12 hourly
Laura Franshesca J.
- 5.0/5
- (2 jobs)
I'm an Industrial Engineer with experience in Quality and Data analysis for Services based companies. I'm also trained in: -Solidworks -AutoCAD -Advanced Excel -MS Project -Zoho CRM -ISO 14001 -Customer service I've worked remotely as a Virtual Administrator for 3 clients for around 6 months+ each time, I have a lot of documents and voice translation freelancing experience. I'm a very responsible, committed and proactive woman who enjoys facing new challenges everyday.

Zoho CRM
SQLite
JavaScript
Java
Process Documentation
Customer Service
Project Management
Process Design
English
Spanish
Microsoft Power BI
Quality Control
Data Analysis
Process Flow Diagram
Microsoft Excel
$7 hourly
Abraham C.
- 4.4/5
- (1 job)
Productivity, leadership, and responsibility stand out for me. I seek to apply all my knowledge and, at the same time enrich my personal and professional strategies.

Zoho CRM
Customer Service
Management Skills
Customer Support
Appointment Scheduling
Administrative Support
Salesforce CRM
Sports & Fitness
Email Support
Shopify
Microsoft Office
$7 hourly
Chris Mary D.
- 0.0/5
- (0 jobs)
Hello there! 😊 I am a professional with over five years of experience in the call center and BPO industry, providing services for renowned companies such as Food Lion, Foot Locker, SimonMed, RadNet, Samsung, Talbot and Farmers insurance. These experiences have allowed me to refine my customer service skills, problem-solving abilities, and effective communication. I am highly adaptable and thrive in dynamic environments, always striving to deliver outstanding results that exceed expectations.

Zoho CRM
Payment Processing
Complaint Management
Order Processing
Phone Support
Salesforce
Zendesk
Ticketing System
Email Communication
Microsoft Office
Server
Technical Support
Microsoft Excel
Phone Communication
Customer Service
$8 hourly
Ruben S.
- 0.0/5
- (0 jobs)
Hello there! 👋 I am a highly experienced Bilingual Customer Support Specialist, with an impressive track record spanning over 5 years in the industry. Throughout my journey, I have honed my skills across various dimensions of customer support, excelling in back-office operations, proficiently managing chat and email support, and demonstrating a deep understanding of the critical realm of cybersecurity. My background underscores my unwavering dedication to delivering exceptional support while prioritizing the safety and security of your operations. As a customer-centric professional, I am committed to consistently providing top-tier service, upholding the highest levels of customer satisfaction, and fortifying your cybersecurity measures. Let's embark on a collaborative journey to elevate your customer support and cybersecurity efforts to new heights! 🤝📞💬📧🔒🌟

Zoho CRM
Jira
Ticketing System
Freshworks CRM
BPO Call Center
Social Customer Service
Cybersecurity Management
Cybersecurity Monitoring
Virtual Assistance
Customer Support
Customer Service
Freshdesk
Zendesk
Online Chat Support
Email Support
$8 hourly
Juan Alberto N.
- 0.0/5
- (0 jobs)
I’m a dedicated administrative and support professional with extensive experience in the healthcare sector. Whether you need efficient patient care coordination, streamlined appointment scheduling, or reliable customer support, I'm here to help. · Experienced in Medical Administration: Proficient in clinical coordination, insurance eligibility, and patient care management, including expertise in EPIC and Athena One. · Expert in Communication and Organization: Skilled in managing high-volume calls, providing technical support, and ensuring seamless communication in English and Spanish. · Reliable and Detail-Oriented: Committed to delivering accurate and timely results, with a focus on automatation and maintaining KPI results.

Zoho CRM
Lab Report
Patient Care
Online Chat Support
Customer Service
Insurance Verification
Fax
Healthcare
Email Outreach
English
Spanish
Outbound Call
Epic Systems Medical Software
Scheduling
Virtual Assistance
$7 hourly
Elvis Antonio D.
- 0.0/5
- (0 jobs)
Hello! I am a highly experienced customer service specialist with over 15 years of expertise in the customer service and BPO industry. Throughout my career, I have had the opportunity to work with renowned companies such as Banreservas, Windstream, AOL, Altice, Prestige, and CIMR. These experiences have significantly enhanced my skills in customer engagement, problem-solving, and process optimization. My dedication and strong performance allowed me to advance into leadership roles, including Supervisor, where I successfully led teams, implemented strategies to improve efficiency, and consistently achieved performance goals. I am passionate about delivering exceptional customer experiences and driving operational excellence within any organization I am a part of.

Zoho CRM
Legal
Customer Retention
Ecommerce Support
Complaint Management
Product Onboarding
Order Tracking
Ticketing System
English
Email Support
Online Chat Support
Phone Communication
Customer Service
$8 hourly
Robelson P.
- 4.9/5
- (10 jobs)
I have been working for more than 10 years in call centers, I've worked as a technical support agent, customer service representative, and translator over the phone and chat.

Zoho CRM
Data Entry
Avaya
Microsoft Word
Teaching English
VICIDIAL
Microsoft PowerPoint
Call Center Management
Zendesk
$5 hourly
Aidaina G.
- 0.0/5
- (1 job)
I'm a people person. I really enjoy meeting and working with a lot of different people, and I am known for being a great listener and a clear communicator, whether I’m engaging with colleagues or interacting with clients. My years of experience have prepared me well for customer service positions. I spent more than 8 years working in a high-volume call center, answering customer calls, and identifying solutions. I'm a creative thinker. I like to explore alternative solutions to problems, and I have an open mind about what will work best. My creativity has made me an effective team leader because I can anticipate problems and innovate solutions. I'm an extremely organized person who is focused on producing results. While I am always realistic when setting goals, I consistently develop ways to efficiently achieve and often exceed, those goals. I enjoy solving problems, troubleshooting issues, and coming up with solutions in a timely manner. I thrive in team settings, and I think my skill in effectively communicating with others is what drives my ability to solve a variety of problems. I developed extensive skills in working with customers even when they were distressed. I'm excellent at deescalating situations and finding a way to make the customer happy. Our customer satisfaction rating rose 10% during my tenure at my previous employer. Since the role of your marketing department is to improve customers' impressions of the company, my experience would be a great asset to your team. Soy una persona de personas. Realmente disfruto conocer y trabajar con muchas personas diferentes, y soy conocido por ser un gran oyente y un comunicador claro, ya sea que me relacione con colegas o interactúe con clientes. Mis años de experiencia me han preparado bien para puestos de servicio al cliente. Pasé más de 8 años trabajando en un centro de llamadas de alto volumen, respondiendo llamadas de clientes e identificando soluciones. Soy un pensador creativo. Me gusta explorar soluciones alternativas a los problemas, y tengo una mente abierta sobre lo que funcionará mejor. Mi creatividad me ha convertido en un líder de equipo efectivo porque puedo anticipar problemas e innovar soluciones. Soy una persona extremadamente organizada que se enfoca en producir resultados. Si bien siempre soy realista cuando establezco metas, constantemente desarrollo formas de lograr de manera eficiente y, a menudo, superar esas metas. Me gusta resolver problemas, solucionar problemas y encontrar soluciones de manera oportuna. Prospero en la configuración del equipo, y creo que mi habilidad para comunicarme efectivamente con los demás es lo que impulsa mi capacidad para resolver una variedad de problemas. Desarrollé amplias habilidades para trabajar con clientes incluso cuando estaban angustiados. Soy excelente en situaciones de desescalado y en encontrar una manera de hacer feliz al cliente. Nuestro índice de satisfacción del cliente aumentó un 10% durante mi mandato en mi anterior empleador. Dado que la función de su departamento de marketing es mejorar las impresiones de los clientes sobre la empresa, mi experiencia sería un gran activo para su equipo. Mes années d'expérience m'ont bien préparé pour les postes de service à la clientèle. J'ai passé plus de 8 ans à travailler dans un centre d'appels à volume élevé, à répondre aux appels des clients et à identifier des solutions. Je suis une personne extrêmement organisée qui se concentre sur la production de résultats. Bien que je sois toujours réaliste lors de la définition d'objectifs, je développe constamment des moyens d'atteindre efficacement et souvent de dépasser ces objectifs. J'aime résoudre des problèmes, résoudre des problèmes et trouver des solutions en temps opportun. Je m'épanouis en équipe et je pense que ma capacité à communiquer efficacement avec les autres est ce qui motive ma capacité à résoudre une variété de problèmes. J'ai développé de vastes compétences en travaillant avec les clients même lorsqu'ils étaient en détresse. Je suis excellent pour désamorcer des situations et trouver un moyen de rendre le client heureux. Notre taux de satisfaction de la clientèle a augmenté de 10% pendant mon mandat chez mon ancien employeur. Puisque le rôle de votre service marketing est d'améliorer les impressions des clients sur l'entreprise, mon expérience serait un grand atout pour votre équipe.

Zoho CRM
Answered Ticket
Microsoft Excel
Scheduling
Helpdesk
Customer Service
Front Desk
Phone Support
Email Support
Inbound Inquiry
Online Chat Support
Freshdesk
Zendesk
$90 hourly
Maitee D.
- 0.0/5
- (0 jobs)
Hi, I’m Maitee! I specialize in helping businesses streamline operations and enhance customer engagement through CRM, ERP, and AI-powered solutions. With experience in sales and consulting, I work closely with clients to identify their needs and connect them with the right technology to drive efficiency and growth. What I bring to the table: ✔ Expertise in CRM & ERP implementation (Zoho, NetSuite, Salesforce) ✔ AI bot integration for customer service and automation ✔ Strong sales and client relationship management skills ✔ A consultative approach to problem-solving If you’re looking for a dedicated professional to help you optimize your business processes with cutting-edge technology, let’s connect!

Zoho CRM
Marketing
HubSpot
AI Builder
AI Bot
AI Agent Development
ERP Software
Salesforce
Oracle NetSuite
NetSuite Development
NetSuite Administration
CRM Software
CRM Automation
$18 hourly
Pamela R.
- 0.0/5
- (0 jobs)
With over 6 years of extensive administrative expertise, and 5 years in project managemt, I bring a versatile skill set to the table. As a seasoned Recruiter, I have successfully hired professionals across various domains, including Accountants, Software Developers, Graphic Designers, Data Analysts, Aviation Maintenance Technicians, and Duty Managers, showcasing a proven track record in talent acquisition. My experience extends to a role as a Project Manager/Scrum Master at a leading software development and cloud services firm. Here, I spearheaded development teams and successfully delivered a spectrum of projects, ranging from Chatbots and Intranets to Webpages and Mobile Applications. Beyond recruitment and project management, my administrative proficiency is reflected in hands-on involvement in day-to-day operations and stakeholder engagement. Furthermore, my commitment to delivering exceptional results is evident in the rigorous quality testing I conduct to ensure the highest standards are met. Join me in achieving your project goals with a dedicated and accomplished professional.

Zoho CRM
Zoho Projects
Zoho Recruit
Scrum
Azure DevOps
Odoo
DevOps
Product Backlog
Asana
Microsoft Office
Microsoft Project
$6 hourly
Cristian B.
- 0.0/5
- (0 jobs)
Hello! 😊 With more than three years of experience in the BPO industry, I have had the opportunity to work with esteemed companies such as Continental Finance, Belk, Samsung, and DR. Catalyst. These roles have enabled me to develop a solid foundation in customer service, technical support, problem-solving, and effective communication. I excel in fast-paced, dynamic environments, consistently delivering results that exceed expectations. My diverse professional background has enhanced my ability to understand client needs and strengthened my commitment to providing exceptional service at every opportunity.

Zoho CRM
Direct Sales
Alternative Dispute Resolution
Ticketing System
Troubleshooting
Zendesk
Salesforce
Sprinklr
Manage Ecommerce Site
Online Chat Support
Phone Support
Email Support
Customer Service
Technical Support
$7 hourly
Justyn B.
- 0.0/5
- (0 jobs)
I’m a dedicated virtual assistant with a strong background in customer service, lead management, and sales. Over the years, I’ve honed my skills in supporting small and medium-sized businesses to streamline their operations, enhance client relationships, and drive growth. Whether you need help managing leads, improving customer satisfaction, or closing more sales, I’m here to provide the support you need. CRM Expertise: Proficient in managing and optimizing CRM systems to track leads, nurture client relationships, and improve sales pipelines. Office Tools Mastery: Skilled in using Microsoft Office packages (Word, Excel, PowerPoint) to create reports, organize data, and deliver professional presentations. Sales & Persuasion: Experienced in persuasive sales techniques to convert leads into loyal customers and boost revenue. Customer Service Excellence: A proven track record of delivering exceptional customer service, resolving issues, and ensuring client satisfaction. Project Support: From managing schedules to coordinating tasks, I provide full project support to keep your business running smoothly. Why Work With Me? I believe in clear, consistent communication and a proactive approach to problem-solving. My goal is to help you save time, reduce stress, and achieve your business objectives. Let’s collaborate to take your business to the next level!

Zoho CRM
Email Communication
Office 365
Real Estate Virtual Assistance
Real Estate
Sales Call
SAP CRM
Salesforce CRM
Technical Support
ChatGPT
Lead Management
Sales
Customer Service
Customer Satisfaction
Virtual Assistance
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