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Admin Support

7 Questions to Ask When Hiring a Medical Transcriptionist

Finding a freelance medical transcriptionist who has keen listening skills, typing speed and accuracy, medical knowledge, and mastery of written English can be a challenge. See what questions to ask to help you find the best MT for your projects. Read More

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Customer Support

How to Make Email Handling Work for Your Team

It's easy to get bogged down by the constant deluge of emails coming into your customer support team. The good news is there are ways to approach email handling that will boost its impact and enhance your team's efficiency. Read More

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Customer Support

8 Tips for Help Desk and Tech Support Success

Successful help desk and tech support is all about tackling challenges as they come and finding ways to make life easier for customers while solving their high-tech troubles in a hurry. Read More

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