How Direct-Sourcing Talent Helped This Software Company Expand Faster, at Lower Cost [Case Study]

CUSTOMER AT A GLANCE

THE CHALLENGE: UNRELIABLE WORK QUALITY INFLATES COSTS AND DELAYS TIMELINES

While expanding market reach into new countries, this U.S.-based cloud-storage company relied on traditional agencies to help with translation projects. But the work quality was so inconsistent, nearly every project required heavy editing, if not total rewriting. This inflated project costs and delayed deliverables.

The solution: Engage skilled talent directly through Upwork

Managers know the ideal talent they need, so they decided to self-source talent through Upwork, the largest global freelancing website. Not only does this result in more accurate matches, projects also start sooner. Features on Upwork streamline engagement processes and make it easier to communicate and share files with talent.

 

Their past agencies couldn’t flex fast enough when deadlines suddenly change or last-minute projects come up. But with direct-sourcing, managers collaborate directly with talent and can engage additional help quickly.

The result: Near-perfect projects, delivered <48 hours

Self-sourcing proved so successful that the company works with over 100 independent contractors (ICs) in 30+ countries. With more accurate talent matches, the company also:

  • Eliminated rewrites from 70% down to zero
  • Lowered overall project costs significantly
  • Reduced turnaround times down to 24-48 hours on average

See how you can achieve your business goals faster and cost-effectively with freelance help. Visit Upwork today.

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