Freelance Developers Help SaaS Company Keep Pace With Changing Technology [Case Study]

CUSTOMER AT A GLANCE

THE CHALLENGE: EVOLVING TECH STACK REQUIRES SPECIALIZED WEB DEVELOPERS

Dental Sleep Solutions provides dental offices with a variety of products and services for dental sleep medicine. When the company introduces new product features, the technology stack changes. This creates a need for specialized web developers on a project basis. When appropriate, the engineering team works with overseas developers as working across multiple time zones helps distribute resources and increases productivity. The team also needs reliable talent, as 80% of projects last several months or longer.

The solution: Use Upwork and a stringent vetting process to create a winning talent bench

The company follows a rigorous vetting process that verifies skills and the talent’s ability to work with the team long-term. Nathan Drake, CTO at Dental Sleep Solutions, sources talent through Upwork, the world’s largest global freelancing website. To reduce communication delays and foster collaboration, Drake looks for talent in time zones that overlap his for at least 3-4 hours each work day to ensure daily communication.

THE RESULT: BETTER PRODUCTS AT UP TO 50% SAVINGS

Freelance developers provide Dental Sleep Solutions agility and expertise. By leveraging remote talent, the company:

  • Saved up to 50% cost on projects overall compared to traditional hiring
  • Built and deployed the company’s continuous integration pipeline within 2 months, with 50% more features and a better product than if done in-house
  • Moved company software to an API structure at 2-3X savings compared to a traditional contract firm

“As we grow, we’ll proportionately grow both our in-house team and the number of freelancers we use. It’s not either/or because the two work well together,” says Drake. “I can say with certainty that we would not be where we are now without the talent we found on Upwork.”

See how you can get more done and cost-effectively with freelance help. Visit Upwork today.

Upwork Community

by @upwork

The Upwork Community includes articles from Upwork's marketing and product teams.