Get the guide to building a cloud-based customer support team!
This guide is a must-read for any company—from bootstrapped startup to established enterprise—ready to hire their first rep, augment an existing team, or transition their entire support operation to the cloud.
YOU’LL ALSO LEARN HOW TO:
- Hire the best customer service reps regardless of location
- Structure your distributed dream team
- Identify effective remote onboarding, training, and work practices
- Use the right tools to facilitate distributed customer support
- Create and sustain a strong company culture
With real-life insights from companies like Thumbtack, Tango.me, and Visual.ly, you’ll get ideas on how to build the distributed team right for your business.