I need a software developed that integrates between our phone system (web API) and our CRM
Our CRM is built on top of TigerPaw (REST API Easy to develop modules on top of, extensive documentation), Phone system is VOIPNOW has REST API and provides hooks to a CRM already.
The propose of the application is to collect information from the caller and give the operator an easy interview style UI to minimize call duration time and data entry time
The resulting application should have :
If needed - backend module to sit in our office server, written in PHP/Node.JS/Ruby or .net
I need a full functioning end product on due date
I will provide a server with the CRM software + Phone API installed for testing.
I am looking for a mix of experience and value