IT Company needs Outsourced As needed Remote Tech

Customer Service Technical Support Posted 3 years ago

Hourly

Hours to be determined
More than 6 months
$$$

Expert Level

I am willing to pay higher rates for the most experienced freelancers

Details

Need to be able to support Workstations, some servers and networking equipment. Will assign tasks needed to be completed. Probably 5-10 hours per week. Must be able to followup / call vendors to figure out problems if needed.

Task examples would be:

AVG is running high CPU
Out of Office in Office 365 not working
Cannot Activate MS Office
Slow computer
Cannot install .NET 3.5 on workstation
Backup Checks
IPSec mode on Server happens weekly
Antivirus and other rollouts
We will provide remote control tools
Must be willing to document into ticketing system

  • Other Skills:

Activity on this Job

Last Viewed by Client: 2 years ago

Hired: 1

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About the Client

(4.68) 10 reviews

United States
North Andover 08:42 PM

36 Jobs Posted
50% Hire Rate, 2 Open Jobs

Over $20,000 Total Spent
23 Hires, 9 Active

$9.11/hr Avg Hourly Rate Paid
2,403 Hours

Member Since Aug 15, 2013